-- phpMyAdmin SQL Dump -- version 5.2.2 -- https://www.phpmyadmin.net/ -- -- Servidor: localhost:3306 -- Tiempo de generación: 29-06-2026 a las 05:23:07 -- Versión del servidor: 8.0.46 -- Versión de PHP: 8.4.22 SET SQL_MODE = "NO_AUTO_VALUE_ON_ZERO"; START TRANSACTION; SET time_zone = "+00:00"; /*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */; /*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */; /*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */; /*!40101 SET NAMES utf8mb4 */; -- -- Base de datos: `evolucionamos_ana` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_ana` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_ana`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `attachments` -- CREATE TABLE `attachments` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `comment_id` bigint UNSIGNED DEFAULT NULL, `user_id` bigint UNSIGNED NOT NULL, 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`expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `comments` -- CREATE TABLE `comments` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `cuerpo` text COLLATE utf8mb4_unicode_ci NOT NULL, `es_evidencia` tinyint(1) NOT NULL DEFAULT '0', `estado_anterior` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `estado_nuevo` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `interno` tinyint(1) NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `comments` -- INSERT INTO `comments` (`id`, `ticket_id`, `user_id`, `cuerpo`, `es_evidencia`, `estado_anterior`, `estado_nuevo`, `interno`, `created_at`, `updated_at`) VALUES (1, 15, 6, 'Asignación actualizada — Desarrollador: Desarrollador', 0, NULL, NULL, 1, '2026-04-21 15:27:54', '2026-04-21 15:27:54'), (2, 22, 6, 'Asignación actualizada — Desarrollador: Desarrollador', 0, NULL, NULL, 1, '2026-04-21 15:36:02', '2026-04-21 15:36:02'), (3, 1, 6, 'Admin Ana Vega envió a QA\n\nReporte del desarrollador:\nSe ajustó la lógica de archivado: el chat se archiva automáticamente al cerrarlo y deja de aparecer en el listado de chats activos. El desarchivado automático al recibir nuevo mensaje del asociado se mantiene.', 0, 'reabierto', 'pruebas_qa', 1, '2026-04-21 15:36:31', '2026-04-21 15:36:31'), (4, 1, 6, 'El equipo resolvió y validó este ticket. Por favor pruebe y confirme.', 0, 'pruebas_qa', 'pruebas_cliente', 0, '2026-04-21 15:36:47', '2026-04-21 15:36:47'), (5, 20, 6, 'Asignación actualizada — Desarrollador: Desarrollador', 0, NULL, NULL, 1, '2026-04-21 15:37:00', '2026-04-21 15:37:00'), (6, 23, 6, 'Admin Ana Vega envió a QA', 0, 'abierto', 'pruebas_qa', 1, '2026-04-21 15:37:47', '2026-04-21 15:37:47'), (7, 23, 6, 'El equipo resolvió y validó este ticket. Por favor pruebe y confirme.', 0, 'pruebas_qa', 'pruebas_cliente', 0, '2026-04-21 15:37:50', '2026-04-21 15:37:50'), (8, 18, 6, 'Admin Ana Vega envió a QA', 0, 'abierto', 'pruebas_qa', 1, '2026-04-21 15:38:39', '2026-04-21 15:38:39'), (9, 18, 6, 'El equipo resolvió y validó este ticket. Por favor pruebe y confirme.', 0, 'pruebas_qa', 'pruebas_cliente', 0, '2026-04-21 15:38:41', '2026-04-21 15:38:41'), (10, 17, 6, 'Asignación actualizada — Desarrollador: Desarrollador', 0, NULL, NULL, 1, '2026-04-21 15:39:02', '2026-04-21 15:39:02'), (11, 16, 6, 'Asignación actualizada — Desarrollador: Desarrollador', 0, NULL, NULL, 1, '2026-04-21 15:39:40', '2026-04-21 15:39:40'), (12, 21, 6, 'Asignación actualizada — Desarrollador: Desarrollador', 0, NULL, NULL, 1, '2026-04-21 15:39:51', '2026-04-21 15:39:51'), (13, 7, 5, 'Cliente reporta que aún no funciona.\n\nEsta sigue causando el error', 0, 'pruebas_cliente', 'en_progreso', 0, '2026-04-21 15:47:00', '2026-04-21 15:47:00'), (14, 11, 5, 'Cliente confirmó la resolución\n\nCaso incorrecto NO FUNCIONA', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-21 16:19:14', '2026-04-21 16:19:14'), (15, 23, 5, 'Cliente reporta que aún no funciona.\n\nESTE ESTÁ PENDIENTE', 0, 'pruebas_cliente', 'en_progreso', 0, '2026-04-21 16:25:00', '2026-04-21 16:25:00'), (16, 5, 5, 'Cliente confirmó la resolución', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-21 16:27:34', '2026-04-21 16:27:34'), (17, 6, 5, 'Cliente confirmó la resolución', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-21 16:35:21', '2026-04-21 16:35:21'), (18, 18, 5, 'Cliente confirmó la resolución', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-21 16:35:58', '2026-04-21 16:35:58'), (19, 2, 5, 'Cliente confirmó la resolución', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-21 16:36:16', '2026-04-21 16:36:16'), (20, 8, 5, 'Cliente confirmó la resolución', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-21 16:39:14', '2026-04-21 16:39:14'), (21, 24, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (22, 25, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (23, 26, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (24, 27, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (25, 28, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (26, 29, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (27, 30, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (28, 31, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (29, 32, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (30, 33, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (31, 34, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (32, 35, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (33, 36, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (34, 37, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (35, 38, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (36, 39, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (37, 40, 8, 'Ticket asignado a Desarrollador y enviado a desarrollo.', 0, 'abierto', 'en_progreso', 1, '2026-04-26 02:21:17', '2026-04-26 02:21:17'), (38, 1, 5, 'Cliente confirmó la resolución\n\nFunciona muy bien, se recomienda eliminar el botón de \"Archivar\", ya que no se ve su funcionalidad', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-27 09:08:15', '2026-04-27 09:08:15'), (39, 3, 5, 'Cliente confirmó la resolución\n\nEste fin de semana se estuvieron revisando los tiempos nuevamente', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-27 09:39:13', '2026-04-27 09:39:13'), (40, 9, 5, 'Cliente confirmó la resolución\n\ncorregido', 0, 'pruebas_cliente', 'cerrado', 0, '2026-04-27 13:22:10', '2026-04-27 13:22:10'), (41, 10, 5, 'Cliente reporta que aún no funciona.\n\nse intentó con Beunas, como error de buenas pero no fue posible', 0, 'pruebas_cliente', 'en_progreso', 0, '2026-04-27 13:23:20', '2026-04-27 13:23:20'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '2024_01_01_000000_create_users_table', 1), (2, '2024_01_01_000001_create_tickets_table', 1), (3, '2024_01_01_000002_create_comments_table', 1), (4, '2024_01_01_000003_create_auxiliary_tables', 1), (5, '2024_01_01_000004_create_attachments_table', 2), (6, '2024_01_01_000005_add_privacy_to_tickets', 3); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text COLLATE utf8mb4_unicode_ci, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `tickets` -- CREATE TABLE `tickets` ( `id` bigint UNSIGNED NOT NULL, `codigo` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `cliente_id` bigint UNSIGNED DEFAULT NULL, `desarrollador_id` bigint UNSIGNED DEFAULT NULL, `qa_id` bigint UNSIGNED DEFAULT NULL, `titulo` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci NOT NULL, `prioridad` enum('baja','media','alta','urgente') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'media', `estado` enum('abierto','en_progreso','pruebas_qa','pruebas_cliente','cerrado','reabierto') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'abierto', `interno` tinyint(1) NOT NULL DEFAULT '0', `creado_por_id` bigint UNSIGNED DEFAULT NULL, `reporte_desarrollador` text COLLATE utf8mb4_unicode_ci, `reporte_qa` text COLLATE utf8mb4_unicode_ci, `qa_aprobado` tinyint(1) DEFAULT NULL, `enviado_qa_en` timestamp NULL DEFAULT NULL, `aprobado_qa_en` timestamp NULL DEFAULT NULL, `enviado_cliente_en` timestamp NULL DEFAULT NULL, `cerrado_en` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `tickets` -- INSERT INTO `tickets` (`id`, `codigo`, `cliente_id`, `desarrollador_id`, `qa_id`, `titulo`, `descripcion`, `prioridad`, `estado`, `interno`, `creado_por_id`, `reporte_desarrollador`, `reporte_qa`, `qa_aprobado`, `enviado_qa_en`, `aprobado_qa_en`, `enviado_cliente_en`, `cerrado_en`, `created_at`, `updated_at`) VALUES (1, 'TKT-00001', 5, NULL, 6, 'Archivar chats y desarchivado automático', 'Módulo: Gestión de Chats\nTipo: Nueva función\n\nObservación del cliente:\nEl archivado solo se puede hacer con chats abiertos, no se pueden archivar chats cerrados. La idea es que el chat se archive de manera automática al momento de cerrarlo. Efectivamente queda archivado pero se mantiene activo y al mismo tiempo aparece en el listado de chats activos pero como cerrado.Se espera del archivado de chats que se genere de manera automática al momento de cerrar el chat, es decir, el usuario cierra el chat e inmediatamente se archiva y ya no aparece en chats activos.Si el chat está archivado y el asociado habla, el chat se desarchiva automáticamente y esto sí está funcionando. Si el chat se encuentra archivado y se cierra, el chat se desarchiva automáticamente.\n\nValidación solicitada:\nCerrar un chat y confirmar que desaparece de activos; enviar mensaje desde un asociado archivado y confirmar el desarchivado.\n', 'alta', 'cerrado', 0, 6, 'Se ajustó la lógica de archivado: el chat se archiva automáticamente al cerrarlo y deja de aparecer en el listado de chats activos. El desarchivado automático al recibir nuevo mensaje del asociado se mantiene.', NULL, 1, '2026-04-21 15:36:31', '2026-04-21 15:36:47', '2026-04-21 15:36:47', '2026-04-27 09:08:15', '2026-04-21 15:21:51', '2026-04-27 09:08:15'), (2, 'TKT-00002', 5, NULL, NULL, 'Respuestas rápidas personalizadas por usuario dentro del chat', 'Módulo: Respuestas Rápidas\nTipo: Nueva función\n\nObservación del cliente:\nSe crearon las respuestas rápidas de manera exitosa desde el usuario de Catherin, sin embargo, estas respuestas no permiten ser usadas desde otros usuarios. Desde el usuario Marcela no se pueden usar las respuestas rápidas.\n\nValidación solicitada:\nProbar con dos usuarios según el caso reportado (Catherin y Marcela).\n', 'media', 'cerrado', 0, 6, 'Se corrigió el acceso multi-usuario: las respuestas rápidas creadas ahora están disponibles para todos los usuarios, no solo para quien las creó.', NULL, 1, '2026-04-11 15:21:51', '2026-04-13 15:21:51', '2026-04-13 15:21:51', '2026-04-21 16:36:16', '2026-04-21 15:21:51', '2026-04-21 16:36:16'), (3, 'TKT-00003', 5, NULL, NULL, 'Chats abiertos con más de 24 horas (ventana Meta)', 'Módulo: Interfaz Chat\nTipo: Corrección\n\nObservación del cliente:\nSe realizó la prueba de la ventana de 24 horas. Se muestra una alerta, sin embargo el tiempo no es muy exacto y puede tardar incluso más de 24 horas; durante el fin de semana se detectaron chats disponibles con más de 24 horas desde la última interacción.También se detectó que el chat con alerta de 24h, cuando se archiva, permite escribir un mensaje, sin embargo el mensaje no llega (por haber superado el tiempo). Se dejan pruebas de algunos casos que escribieron el 11 de abril.\n\nValidación solicitada:\nRevisar la precisión del temporizador (ver Observación Adicional 11, donde se reportaron ventanas con desfase mayor a 24 h).\n', 'media', 'cerrado', 0, 6, 'Se corrigió el cierre del chat al vencer la ventana de 24 horas de Meta, impidiendo el envío de mensajes fuera de plazo.', NULL, 1, '2026-04-11 15:21:51', '2026-04-13 15:21:51', '2026-04-13 15:21:51', '2026-04-27 09:39:13', '2026-04-21 15:21:51', '2026-04-27 09:39:13'), (4, 'TKT-00004', 5, NULL, NULL, 'Plantillas de mensajes de Meta (Message Templates)', 'Módulo: Plantillas Meta\nTipo: Nueva función\n\nObservación del cliente:\nHabilitar creación y envío de plantillas de mensajes de Meta (Message Templates) para comunicación fuera de la ventana de 24 horas.\n\nValidación solicitada:\nFlujo completo de creación, aprobación y envío de al menos una plantilla.\n', 'media', 'pruebas_cliente', 0, 6, 'Se habilitó la creación y envío de plantillas de mensajes de Meta (Message Templates) para comunicación fuera de la ventana de 24 horas.', NULL, 1, '2026-04-11 15:21:51', '2026-04-13 15:21:51', '2026-04-13 15:21:51', NULL, '2026-04-21 15:21:51', '2026-04-21 15:30:49'), (5, 'TKT-00005', 5, NULL, NULL, 'Horarios — bloqueo de mensajes después de las 4:00 p.m.', 'Módulo: Horarios\nTipo: Corrección\n\nObservación del cliente:\nSiguen llegando mensajes después de las 4 de la tarde. (Ver Adicionales 5).\n\nValidación solicitada:\nEnviar mensajes de prueba en horarios límite (antes y después de las 4:00 p.m.).\n', 'media', 'cerrado', 0, 6, 'Se ajustaron los horarios del bot/flujo para que no reciba mensajes después de las 4:00 p.m.', NULL, 1, '2026-04-11 15:21:51', '2026-04-13 15:21:51', '2026-04-13 15:21:51', '2026-04-21 16:27:34', '2026-04-21 15:21:51', '2026-04-21 16:27:34'), (6, 'TKT-00006', 5, NULL, NULL, 'Botón para cerrar sesión', 'Módulo: Sesión / Interfaz\nTipo: Corrección\n\nObservación del cliente:\nNo hay botón para cerrar sesión.\n\nValidación solicitada:\nUbicación visible y cierre efectivo de la sesión (debe aparecer con un zoom menor al 100%).\n', 'media', 'cerrado', 0, 6, 'Se restauró el botón de cierre de sesión en la interfaz.', NULL, 1, '2026-04-11 15:21:51', '2026-04-13 15:21:51', '2026-04-13 15:21:51', '2026-04-21 16:35:21', '2026-04-21 15:21:51', '2026-04-21 16:35:21'), (7, 'TKT-00007', 5, NULL, NULL, 'Asignación automática de asesor ante errores del flujo', 'Módulo: Asignación\nTipo: Corrección\n\nObservación del cliente:\nAl detectar errores en el flujo y cuando se envía el siguiente mensaje no se asigna ningún asesor y el chat queda sin identificar.\n\nValidación solicitada:\nProvocar un error en el flujo y confirmar que el chat conserva asignación.\n', 'media', 'en_progreso', 0, 6, 'Se corrigió la lógica de asignación ante errores en el flujo: el chat ya no queda sin identificar y se asigna correctamente a un asesor.', NULL, 1, '2026-04-11 15:21:51', '2026-04-13 15:21:51', NULL, NULL, '2026-04-21 15:21:51', '2026-04-21 15:47:00'), (8, 'TKT-00008', 5, NULL, NULL, 'Desfase horario en historial de chats descargados', 'Módulo: Historial / Exportación\nTipo: Corrección\n\nObservación del cliente:\nLas horas de los mensajes en el historial de chats descargados no coinciden con las horas reales. En el momento de esos mensajes eran las 2:32 — la hora se desfasa por 4 horas.\n\nValidación solicitada:\nDescargar historial y comparar timestamps contra los de chats activos.\n', 'media', 'cerrado', 0, 6, 'Se corrigió el desfase de 4 horas en la exportación del historial. Las horas ahora coinciden con la zona horaria real (Colombia).', NULL, 1, '2026-04-11 15:21:51', '2026-04-13 15:21:51', '2026-04-13 15:21:51', '2026-04-21 16:39:14', '2026-04-21 15:21:51', '2026-04-21 16:39:14'), (9, 'TKT-00009', 5, NULL, NULL, 'BOT retoma flujo anterior tras reactivación', 'Módulo: BOT / Flujo\nTipo: Corrección\n\nObservación del cliente:\nSe toma un chat del flujo, se cierra y al reactivarse el flujo continúa en el punto que iba. La persona está en el flujo normal, deja de responder, el asesor toma el caso y la atiende personalmente; se finaliza la atención y se cierra el chat por instrucción. Pero cuando la asociada vuelve a hablar se activa el flujo donde iba inicialmente.\n\nValidación solicitada:\nReproducir el escenario de cierre manual → nuevo mensaje del asociado.\n', 'media', 'cerrado', 0, 6, 'Se corrigió el comportamiento del flujo tras reactivación: cuando el asesor cierra un chat atendido manualmente y el asociado vuelve a escribir, el flujo ya no retoma el punto anterior.', NULL, 1, '2026-04-11 15:21:51', '2026-04-13 15:21:51', '2026-04-13 15:21:51', '2026-04-27 13:22:10', '2026-04-21 15:21:51', '2026-04-27 13:22:10'), (10, 'TKT-00010', 5, NULL, NULL, 'BOT no detecta saludos del asociado', 'Módulo: BOT / Saludos\nTipo: Corrección\n\nObservación del cliente:\nEl asociado saluda pero el chat no detecta el saludo. Se han visto casos de asociados que se comunican y el flujo no los entiende, incluso cuando solamente están saludando. También: \"buenas tardes\" no detecta la conversación en proceso reabierto. Sería ideal que errores comunes al saludar (mayúsculas, tildes, variaciones) se agreguen al reconocimiento.\n\nValidación solicitada:\nProbar con variaciones de saludo (mayúsculas/minúsculas, con/sin tilde, \"buenas tardes\", \"buenos días\", etc.) según casos reportados en Observaciones Adicionales 7, 10 y 12.\n', 'media', 'en_progreso', 0, 6, 'Se ampliaron los patrones de reconocimiento de saludos del bot.', NULL, 1, '2026-04-11 15:21:52', '2026-04-13 15:21:52', NULL, NULL, '2026-04-21 15:21:51', '2026-04-27 13:23:20'), (11, 'TKT-00011', 5, NULL, NULL, 'Modo supervisión tras asignación de asesor', 'Módulo: Asignación / Modo supervisión\nTipo: Corrección\n\nObservación del cliente:\nAl asignar un asesor al chat, el sistema muestra \"Modo supervisión: Atendido por [nombre del asesor]\" pero no actualiza la interfaz para que el asesor pueda escribir directamente al asociado. El asesor queda asignado correctamente, sin embargo la plataforma permanece en modo supervisión y no permite la interacción directa con el cliente. Caso evidenciado: asociado CUADRADO CAMACHO NESTOR JULIAN (573202977990) — asesora Yessica Gonzalez asignada sin poder responder.\n\nValidación solicitada:\nReproducir el caso del adjunto 9.\n', 'media', 'cerrado', 0, 6, 'Se corrigió la actualización de la interfaz tras asignar un asesor: la plataforma sale de \"Modo supervisión\" y habilita el campo de escritura para respuesta directa.', NULL, 1, '2026-04-11 15:21:52', '2026-04-13 15:21:52', '2026-04-13 15:21:52', '2026-04-21 16:19:14', '2026-04-21 15:21:52', '2026-04-21 16:19:14'), (12, 'TKT-00012', 5, NULL, NULL, 'Filtros por asignación de chat (Usuario / BOT)', 'Módulo: Filtros de Chat\nTipo: Nueva función\n\nDescripción:\nImplementación de filtros para visualizar chats según su asignación (Usuario humano o BOT).\n\nSolución implementada:\nSe desarrollaron los filtros por asignación de chat, permitiendo distinguir entre chats atendidos por BOT y por usuarios humanos.', 'baja', 'cerrado', 0, 6, NULL, NULL, 1, '2026-04-11 15:21:52', '2026-04-13 15:21:52', '2026-04-13 15:21:52', '2026-04-16 15:21:52', '2026-04-21 15:21:52', '2026-04-21 15:35:02'), (13, 'TKT-00013', 5, NULL, NULL, 'Soporte para salto de línea (punto y aparte) en el campo de mensaje', 'Módulo: Editor Mensajes\nTipo: Mejora\n\nDescripción:\nHabilitar el uso de salto de línea (punto y aparte) en el editor de mensajes del chat.\n\nSolución implementada:\nSe habilitó el soporte de salto de línea para redactar mensajes con formato multilínea.', 'baja', 'cerrado', 0, 6, NULL, NULL, 1, '2026-04-11 15:21:52', '2026-04-13 15:21:52', '2026-04-13 15:21:52', '2026-04-16 15:21:52', '2026-04-21 15:21:52', '2026-04-21 15:35:02'), (14, 'TKT-00014', 5, NULL, NULL, 'Descarga de historial de conversaciones (Backup)', 'Módulo: Historial / Exportación\nTipo: Corrección\n\nDescripción:\nLa funcionalidad de descarga del historial de conversaciones (Backup) no estaba operativa.\n\nSolución implementada:\nSe corrigió el módulo de descarga y ahora el backup del historial funciona correctamente.', 'baja', 'cerrado', 0, 6, NULL, NULL, 1, '2026-04-11 15:21:52', '2026-04-13 15:21:52', '2026-04-13 15:21:52', '2026-04-16 15:21:52', '2026-04-21 15:21:52', '2026-04-21 15:35:02'), (15, 'TKT-00015', 5, 7, NULL, 'Mensaje de recordatorio con temporizador cuando no hay respuesta', 'Módulo: Flujos / BOT\nTipo: Nueva función\n\nDescripción:\nImplementar mensaje de recordatorio automático con temporizador cuando no se obtiene respuesta del asociado.', 'alta', 'en_progreso', 0, 6, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-21 15:21:52', '2026-04-21 15:35:02'), (16, 'TKT-00016', 5, 7, NULL, 'Opción para editar chats (validar con Meta)', 'Módulo: Chats\nTipo: Mejora\n\nDescripción:\nHabilitar la edición de chats tras validación con Meta respecto a las políticas aplicables.', 'media', 'en_progreso', 0, 6, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-21 15:21:52', '2026-04-21 15:39:40'), (17, 'TKT-00017', 5, 7, NULL, 'Sistema de etiquetas para clasificar chats', 'Módulo: Etiquetas\nTipo: Nueva función\n\nDescripción:\nSistema de etiquetas (similar a WhatsApp Business) para clasificar y organizar chats.', 'media', 'en_progreso', 0, 6, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-21 15:21:52', '2026-04-21 15:39:02'), (18, 'TKT-00018', 5, NULL, 6, 'Visualización de stickers enviados por los asociados', 'Módulo: Visor Mensajes\nTipo: Corrección\n\nDescripción:\nActualmente los stickers enviados por asociados no se visualizan correctamente en el chat.', 'media', 'cerrado', 0, 6, NULL, NULL, 1, '2026-04-21 15:38:39', '2026-04-21 15:38:41', '2026-04-21 15:38:41', '2026-04-21 16:35:58', '2026-04-21 15:21:52', '2026-04-21 16:35:58'), (19, 'TKT-00019', 5, NULL, NULL, 'Capacitación del administrador de la plataforma', 'Módulo: Capacitación\nTipo: Mejora\n\nDescripción:\nEntrega de capacitación al administrador de la plataforma sobre funcionalidades y gestión del sistema.', 'baja', 'abierto', 0, 6, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-21 15:21:52', '2026-04-21 15:35:02'), (20, 'TKT-00020', 5, 7, NULL, 'Reasignación incorrecta al recibir múltiples imágenes', 'Módulo: Flujos / BOT\nTipo: Corrección\n\nDescripción:\nCuando un chat ya asignado recibe múltiples imágenes, se produce una reasignación incorrecta.', 'alta', 'en_progreso', 0, 6, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-21 15:21:52', '2026-04-21 15:37:00'), (21, 'TKT-00021', 5, 7, NULL, 'Visualización de contactos enviados por mensaje', 'Módulo: Visor contactos\nTipo: Corrección\n\nDescripción:\nPermitir la visualización correcta de los contactos cuando son enviados como mensaje por los asociados.', 'baja', 'en_progreso', 0, 6, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-21 15:21:52', '2026-04-21 15:39:51'), (22, 'TKT-00022', 5, 7, NULL, 'Mensaje no configurado en el envío de soporte de pago', 'Módulo: Flujo\nTipo: Corrección\n\nDescripción:\nEl asociado sigue correctamente todas las instrucciones hasta el punto del envío del soporte del pago, sin embargo aparece un mensaje que no está configurado. Se asignó al usuario de contingencia del bot y debió ser asignado manualmente.', 'alta', 'en_progreso', 0, 6, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-21 15:21:52', '2026-04-21 15:36:02'), (23, 'TKT-00023', 5, NULL, 6, 'Mensaje automático con fecha \"AYER\" en día sin atención', 'Módulo: Mensaje automático\nTipo: Mejora\n\nDescripción:\nLa fecha que se ve en pantalla como \"AYER\" corresponde al 12 de abril de 2026 (domingo). Ese día no se tiene atención pero por la automatización del mensaje se promete que un asesor se contactará pronto. Evaluar cómo evitar que esto ocurra en días sin atención.', 'media', 'en_progreso', 0, 6, NULL, NULL, 1, '2026-04-21 15:37:47', '2026-04-21 15:37:50', NULL, NULL, '2026-04-21 15:21:52', '2026-04-21 16:25:00'), (24, 'INT-00024', NULL, 7, NULL, 'Mensaje de error en login se oculta antes de leerse y rate-limit escala desproporcionadamente', 'Módulo: Login / Seguridad\nTipo: Corrección\n\nEl mensaje \"Credenciales inválidas\" aparece menos de un segundo, lo que impide leerlo correctamente. Posteriormente se muestra una alerta de \"Su sesión ha expirado. Vuelva a iniciar sesión\" sin haberse iniciado sesión previamente. Tras seis intentos fallidos, el sistema indica \"La solicitud ha sido limitada. Se espera que esté disponible en X segundos\"; el tiempo de espera inicial es de 2 segundos pero escala a más de 2000 segundos tras un intento adicional, lo cual es desproporcionado.', 'alta', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (25, 'INT-00025', NULL, 7, NULL, 'No permite enviar el mismo archivo dos veces consecutivas', 'Módulo: Editor Mensajes / Adjuntos\nTipo: Corrección\n\nEl asesor no puede enviar el mismo archivo (imagen, PDF o documento Office) dos veces seguidas en un mismo chat. Para reenviarlo es necesario adjuntar previamente un archivo distinto como intermediario. El segundo envío consecutivo del mismo archivo falla.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (26, 'INT-00026', NULL, 7, NULL, 'El asesor no visualiza sus propios mensajes enviados en la pantalla de chat', 'Módulo: Interfaz Chat\nTipo: Corrección\n\nLos mensajes enviados por el asesor no se muestran en su propia ventana de chat, aunque sí los recibe correctamente el asociado por WhatsApp y aparecen registrados en el archivo de backup descargado. El problema afecta solo la visualización del lado del asesor.', 'alta', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (27, 'INT-00027', NULL, 7, NULL, 'El chat no se cierra automáticamente en la ventana del asesor tras finalizar el flujo', 'Módulo: Interfaz Chat / Sesión\nTipo: Corrección\n\nAl seguir el flujo correctamente y emitirse el mensaje de despedida con la instrucción de cierre, el chat no se cierra automáticamente en la ventana del asesor. Para que se refleje el cierre, el asesor debe recargar manualmente la página.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (28, 'INT-00028', NULL, 7, NULL, 'Inconsistencia de permisos en Plantillas Meta entre administrador y agente tras vencer ventana de 24 h', 'Módulo: Plantillas Meta / Roles\nTipo: Corrección\n\nPara un mismo contacto de WhatsApp con la ventana de 24 horas vencida, el perfil administrador muestra correctamente \"ventana agotada\", pero el perfil agente muestra la caja de escritura habilitada. Si se transfiere o asigna el chat a un agente, este puede escribir mensajes aunque la ventana ya haya expirado, saltándose la restricción de Meta.', 'alta', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (29, 'INT-00029', NULL, 7, NULL, 'Pestaña Plan y Saldo muestra cantidad de usuarios incorrecta', 'Módulo: Plan y Saldo / Consumo\nTipo: Corrección\n\nLa pestaña Plan y Saldo informa 14 usuarios cuando en el tenant solo hay 1 usuario activo. Las demás cuentas reportadas tienen su tiempo expirado y no deberían contabilizarse como consumo vigente.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (30, 'INT-00030', NULL, 7, NULL, 'No se aplica HTTP 429 al superar el límite de agentes del tenant', 'Módulo: Tenants / Límites\nTipo: Corrección\n\nEl sistema permite crear y guardar usuarios sin tope, sin devolver el código HTTP 429 esperado al superar el límite definido para el tenant. La validación del límite no se está aplicando.', 'alta', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (31, 'INT-00031', NULL, 7, NULL, 'No se aplica límite al crear flujos del tenant', 'Módulo: Flujos / Límites\nTipo: Corrección\n\nEl sistema permite crear flujos sin tope para el tenant, sin emitir el error esperado al superar el límite. Mismo patrón que CR-036, pero aplicado al recurso flujos en lugar de agentes.', 'alta', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (32, 'INT-00032', NULL, 7, NULL, 'Función de recarga de saldo de tenant desde admin-tenants no operativa', 'Módulo: Admin-Tenants / Saldo\nTipo: Corrección\n\nLa opción para que el superadmin recargue saldo a un tenant desde la sección admin-tenants no está activa.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (33, 'INT-00033', NULL, 7, NULL, 'Validación de recarga con monto 0 o negativo no operativa', 'Módulo: Admin-Tenants / Saldo\nTipo: Corrección\n\nLa validación que rechaza recargas con monto cero o negativo no está activa, lo que impide blindar el formulario contra valores inválidos.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (34, 'INT-00034', NULL, 7, NULL, 'Botón \"Consumo\" en admin-tenants no operativo', 'Módulo: Admin-Tenants / Consumo\nTipo: Corrección\n\nEl botón Consumo, que debe mostrar los datos del tenant desde el panel admin-tenants, no se encuentra activo.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (35, 'INT-00035', NULL, 7, NULL, 'Búsqueda en Historial de Conversaciones solo filtra por cliente', 'Módulo: Historial / Búsqueda\nTipo: Mejora\n\nLa búsqueda server-side dentro del Historial solo permite filtrar por cliente. No funciona la búsqueda por agente ni por estado de la conversación, lo que limita el análisis sobre el total de conversaciones.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (36, 'INT-00036', NULL, 7, NULL, 'Falta filtro \"esperando_agente\" en lista de chats', 'Módulo: Filtros de Chat\nTipo: Mejora\n\nEn la lista de chats no existe el filtro esperando_agente. Solo están disponibles los filtros humano, bot, usuarios creados, archivados y activos. Únicamente \"solo humano\" y \"solo bot\" funcionan correctamente.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (37, 'INT-00037', NULL, 7, NULL, 'Asignar un caso con ventana 24 h vencida rehabilita la caja de escritura', 'Módulo: BOT / Ventana 24 h\nTipo: Corrección\n\nEl proceso check_24h_conversations marca correctamente las conversaciones vencidas, pero al asignarse un caso ya vencido a un agente, la caja de escritura se habilita nuevamente y permite escribir, en lugar de mantenerse en estado de ventana expirada (caja deshabilitada y obligación de Plantilla Meta).', 'alta', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (38, 'INT-00038', NULL, 7, NULL, 'Validación de Redis como caché de Django', 'Módulo: Infraestructura\nTipo: Tarea técnica\n\nBloqueo: requiere SSH al servidor de desarrollo. No corresponde a requerimiento del cliente; se registra para trazabilidad.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (39, 'INT-00039', NULL, 7, NULL, 'Validación de Celery worker y tasks registradas', 'Módulo: Infraestructura\nTipo: Tarea técnica\n\nBloqueo: requiere SSH y docker exec. No corresponde a requerimiento del cliente; se registra para trazabilidad.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (40, 'INT-00040', NULL, 7, NULL, 'Verificación en BD de la persistencia de recarga superadmin', 'Módulo: Infraestructura / BD\nTipo: Tarea técnica\n\nBloqueo: requiere acceso a base de datos. No corresponde a requerimiento del cliente; se registra para trazabilidad.', 'media', 'en_progreso', 1, 8, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-26 01:53:52', '2026-04-26 02:55:08'), (41, 'TKT-00041', 5, NULL, NULL, 'Error al agregar Trigger', 'Se presenta el error adjunto al intentar agregar un trigger nuevo', 'baja', 'abierto', 0, 5, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-27 13:16:47', '2026-04-27 13:16:47'), (42, 'TKT-00042', 5, NULL, NULL, 'Error en el flujo', 'En este caso específico se puede ver como la asociada SALAZAR CALLEJAS BEATRIZ ELENA, sigue el flujo con normalidad, sin embargo el chat fue asignado a Yessica si se verifica el flujo este debió ser asignado a Luisa', 'media', 'abierto', 0, 5, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-28 16:32:54', '2026-04-28 16:32:54'), (43, 'TKT-00043', 5, NULL, NULL, 'Error al saludar', 'se presenta caso en el que el asociado saluda inicialmente en la conversación pero no es tomado el saludo y lo dirige a un asesor de rescate. No se activa el flujo', 'media', 'abierto', 0, 5, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-28 16:39:09', '2026-04-28 16:39:09'), (44, 'TKT-00044', 5, NULL, NULL, 'Retoma de flujo', 'se detecta nuevamente chat en donde se cierra la conversación, pero al hacer contacto nuevamente se activa el flujo donde había quedado y no abre un flujo nuevo', 'media', 'abierto', 0, 5, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-28 16:41:04', '2026-04-28 16:41:04'), (45, 'TKT-00045', 5, NULL, NULL, 'Conversación de 24 no abre si hablan', 'La conversación se cerró por superar las 24 horas sin respuesta por parte de la asociada, el día de hoy vuelve a escribir pero la conversación no se abre nuevamente.', 'media', 'abierto', 0, 5, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-29 16:14:47', '2026-04-29 16:14:47'), (46, 'TKT-00046', 5, NULL, NULL, 'Cierre de 24hr el mismo día', 'Con este caso específico se pudo ver que la ventana se cerró, sin embargo el asociado escribió ese mismo días', 'urgente', 'abierto', 0, 5, NULL, NULL, NULL, NULL, NULL, NULL, NULL, '2026-05-22 16:30:41', '2026-05-22 16:30:41'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `role` enum('cliente','desarrollador','qa','admin') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'cliente', `empresa` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `telefono` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `password`, `role`, `empresa`, `telefono`, `remember_token`, `created_at`, `updated_at`) VALUES (5, 'Cliente CEOCAL', 'cliente@ceocal.com', '$2y$12$1NWDA8MMnxU/lwNznDkbNOypDo5s7hXCDg9LKm3lt9VKjTNTWxmOK', 'cliente', 'CEOCAL', NULL, 'WuHxWQTZaqWui3Ifbss9jj2WkyDm6J9fMT44LhYM4HkDmGOtDLyy4YN9ikpz', '2026-04-21 12:36:33', '2026-04-21 12:36:33'), (6, 'Ana Vega', 'admin@fycls.com', '$2y$12$DzNlWGoVNY0vavJwCxmnh.4288VpUXKeiWUTR2wcuaKnNSVVv5ZJC', 'admin', 'Fycls', NULL, NULL, '2026-04-21 12:38:48', '2026-04-21 12:38:48'), (7, 'Desarrollador', 'desarrollador@fycls.com', '$2y$12$GPXWXswZFk6FDq6IV.gCQedtplkxOHsu.Yo5qQWMpRESUvjgS6ri.', 'desarrollador', 'Fycls', NULL, NULL, '2026-04-21 15:27:31', '2026-04-21 15:27:31'), (8, 'Pruebas', 'pruebas@fycls.com', '$2y$12$4.JFBAHy43jDR5a2hK1IYuZpm6DzEbh0W7ZU51gzpdYvE1ZKOt6ea', 'qa', NULL, NULL, NULL, '2026-04-26 01:45:53', '2026-04-26 01:45:53'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `attachments` -- ALTER TABLE `attachments` ADD PRIMARY KEY (`id`), ADD KEY `attachments_user_id_foreign` (`user_id`), ADD KEY `attachments_ticket_id_index` (`ticket_id`), ADD KEY `attachments_comment_id_index` (`comment_id`); -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`); -- -- Indices de la tabla `comments` -- ALTER TABLE `comments` ADD PRIMARY KEY (`id`), ADD KEY `comments_user_id_foreign` (`user_id`), ADD KEY `comments_ticket_id_index` (`ticket_id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `tickets` -- ALTER TABLE `tickets` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `tickets_codigo_unique` (`codigo`), ADD KEY `tickets_cliente_id_foreign` (`cliente_id`), ADD KEY `tickets_desarrollador_id_foreign` (`desarrollador_id`), ADD KEY `tickets_qa_id_foreign` (`qa_id`), ADD KEY `tickets_estado_desarrollador_id_index` (`estado`,`desarrollador_id`), ADD KEY `tickets_estado_qa_id_index` (`estado`,`qa_id`), ADD KEY `tickets_creado_por_id_foreign` (`creado_por_id`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `attachments` -- ALTER TABLE `attachments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=29; -- -- AUTO_INCREMENT de la tabla `comments` -- ALTER TABLE `comments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=42; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `tickets` -- ALTER TABLE `tickets` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=47; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=9; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `attachments` -- ALTER TABLE `attachments` ADD CONSTRAINT `attachments_comment_id_foreign` FOREIGN KEY (`comment_id`) REFERENCES `comments` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `attachments_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `attachments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `comments` -- ALTER TABLE `comments` ADD CONSTRAINT `comments_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `comments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `tickets` -- ALTER TABLE `tickets` ADD CONSTRAINT `tickets_cliente_id_foreign` FOREIGN KEY (`cliente_id`) REFERENCES `users` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `tickets_creado_por_id_foreign` FOREIGN KEY (`creado_por_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_desarrollador_id_foreign` FOREIGN KEY (`desarrollador_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_qa_id_foreign` FOREIGN KEY (`qa_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Base de datos: `evolucionamos_andros` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_andros` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_andros`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache` -- CREATE TABLE `cache` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `value` mediumtext COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `configuraciones` -- CREATE TABLE `configuraciones` ( `id` bigint UNSIGNED NOT NULL, `clave` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL, `valor` text COLLATE utf8mb4_unicode_ci, `tipo` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text', `grupo` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `etiqueta` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci, `orden` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `configuraciones` -- INSERT INTO `configuraciones` (`id`, `clave`, `valor`, `tipo`, `grupo`, `etiqueta`, `descripcion`, `orden`, `created_at`, `updated_at`) VALUES (1, 'login.titulo', 'Sorteos FEL', 'text', 'login', 'Título principal', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (2, 'login.subtitulo', 'Plataforma de gestión de sorteos del Fondo de Empleados Lafayette.', 'text', 'login', 'Subtítulo', NULL, 2, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (4, 'login.welcome_titulo', 'Bienvenido', 'text', 'login', 'Título formulario', NULL, 4, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (5, 'login.welcome_sub', 'Ingrese sus credenciales para acceder a la plataforma.', 'text', 'login', 'Subtítulo formulario', NULL, 5, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (6, 'login.fondo_desktop', 'img/config/600755d0-751c-4fb3-98a0-562c73fab8a5.jpg', 'image', 'login', 'Fondo del login (1300×914 px)', NULL, 6, '2026-04-13 17:01:35', '2026-04-13 21:28:58'), (8, 'login.logo_cliente', 'img/config/3f51116b-dd5f-4472-ad24-a4e2ff7af191.png', 'image', 'marca', 'Logo cliente (fondo blanco)', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:53:56'), (9, 'marca.empresa', 'Fondo de Empleados Lafayette', 'text', 'marca', 'Nombre empresa', NULL, 2, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (10, 'sistema.email_soporte', 'soporte@evolucionamos.com', 'text', 'sistema', 'Email soporte', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (11, 'login.powered_by', 'Powered by Singularidad IA', 'text', 'login', 'Powered by (debajo del form)', NULL, 8, '2026-04-13 17:46:26', '2026-04-13 17:46:26'), (12, 'marca.color_primario', '#1D3D8E', 'color', 'marca', 'Color primario (sidebar, botones, headings)', NULL, 10, '2026-04-13 19:04:16', '2026-04-13 19:04:16'), (13, 'marca.color_secundario', '#8BBF2B', 'color', 'marca', 'Color secundario (acentos, éxito, activo)', NULL, 11, '2026-04-13 19:04:16', '2026-04-13 19:04:16'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `eventos` -- CREATE TABLE `eventos` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `tipo` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `fecha` date NOT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci, `segundos_cuenta_regresiva` int NOT NULL DEFAULT '10', `activo` tinyint(1) NOT NULL DEFAULT '1', `estado` enum('borrador','activo','cerrado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'borrador', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ganadores` -- CREATE TABLE `ganadores` ( `id` bigint UNSIGNED NOT NULL, `sorteo_id` bigint UNSIGNED NOT NULL, `participante_id` bigint UNSIGNED NOT NULL, `lugar` int NOT NULL DEFAULT '1', `estado` enum('ganador','anulado','al_agua') COLLATE utf8mb4_unicode_ci DEFAULT 'ganador', `motivo_anulacion` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `anulado_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2026_04_08_205443_create_usuarios_table', 2), (5, '2026_04_08_205519_create_eventos_table', 2), (6, '2026_04_08_205533_create_participantes_table', 2), (7, '2026_04_08_205551_create_premios_table', 2), (8, '2026_04_08_205639_create_sorteos_table', 2), (9, '2026_04_08_205657_create_ganadores_table', 2), (10, '2026_04_08_205953_create_reacciones_table', 2), (11, '2026_04_09_035305_add_email_to_participantes_table', 3), (12, '2026_04_09_202842_add_agua_fields_to_premios_table', 4), (13, '2026_04_09_203944_update_estado_ganadores_table', 5), (14, '2026_04_10_024532_add_en_curso_to_sorteos_table', 6), (15, '20260413_010346_add_usuario_to_usuarios_table', 7), (16, '20260413_010617_add_audit_fields_to_sorteos', 8), (17, '20260413_010704_add_baneado_zona_to_participantes', 9), (18, '2026_04_13_030547_add_performance_indexes_to_participantes_table', 10), (19, '20260413_220134_create_configuraciones_table', 11), (20, '2026_04_13_184619_drop_users_table_laravel_base', 11), (21, '2026_04_13_220134_add_operador_role_to_usuarios', 11), (22, '2026_04_13_220135_create_password_reset_tokens', 11), (23, '20260414_022855_add_estado_to_eventos', 12), (24, '20260414_033552_rename_zona_to_segmento_participantes', 13), (25, '20260414_033552_fix_tipo_sorteo_premios', 14); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `participantes` -- CREATE TABLE `participantes` ( `id` bigint UNSIGNED NOT NULL, `evento_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `documento` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `segmento` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `boleta` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `baneado` tinyint(1) NOT NULL DEFAULT '0', `baneado_zona` tinyint(1) NOT NULL DEFAULT '0', `motivo_baneo` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `premios` -- CREATE TABLE `premios` ( `id` bigint UNSIGNED NOT NULL, `evento_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `emoji` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 0xF09F8E81, `imagen_url` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `cantidad_ganadores` int NOT NULL DEFAULT '1', `cantidad_al_agua` int NOT NULL DEFAULT '3', `cantidad_ganadores_finales` int NOT NULL DEFAULT '1', `segmento` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tipo_sorteo` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'normal', `orden` int NOT NULL DEFAULT '0', `estado` enum('pendiente','ejecutado','cancelado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `reacciones` -- CREATE TABLE `reacciones` ( `id` bigint UNSIGNED NOT NULL, `sorteo_id` bigint UNSIGNED NOT NULL, `emoji` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `ip` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text COLLATE utf8mb4_unicode_ci, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sessions` -- INSERT INTO `sessions` (`id`, `user_id`, `ip_address`, `user_agent`, `payload`, `last_activity`) VALUES ('0NpMjx4i35znslfZdZgD6RfoZAcwXdEA0YuFzmcD', NULL, '45.148.10.217', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.6 Safari/605.1.15', 'eyJfdG9rZW4iOiJWQ3pPZFJMdHJrYlNFRE9iTGpuNnV1VVl5QmloWXRKdnV6bjZsV1lRIiwiX3ByZXZpb3VzIjp7InVybCI6Imh0dHBzOlwvXC9hbmRyb3MuZXZvbHVjaW9uYW1vcy5jb21cL2xvZ2luIiwicm91dGUiOiJsb2dpbiJ9LCJfZmxhc2giOnsib2xkIjpbXSwibmV3IjpbXX19', 1782435794), ('2uw5USqh2ZuAeoii7Pvo2wJZ0h48v79zgQ4A2rc3', NULL, '159.203.44.207', 'Mozilla/5.0 (X11; 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Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36', 'eyJfdG9rZW4iOiIyQlBZNWxYRFlvMFRaNldSdGd1ZUc2MEJCY2E3Wkw0V05yYTQyaUZBIiwidXJsIjp7ImludGVuZGVkIjoiaHR0cHM6XC9cL2FuZHJvcy5ldm9sdWNpb25hbW9zLmNvbSJ9LCJfcHJldmlvdXMiOnsidXJsIjoiaHR0cHM6XC9cL2FuZHJvcy5ldm9sdWNpb25hbW9zLmNvbSIsInJvdXRlIjoiaW5pY2lvIn0sIl9mbGFzaCI6eyJvbGQiOltdLCJuZXciOltdfX0=', 1782399763), ('ZwRzqOcgSgFoT9hZjpHl71NzjGwmqubAWauVA81m', NULL, '91.196.152.163', 'Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0', 'eyJfdG9rZW4iOiJYTUJWN29qc0tvWmE4SGxzS1hHaVJuMjk5ekZJYmRSYXM5aUxQV3pVIiwiX3ByZXZpb3VzIjp7InVybCI6Imh0dHBzOlwvXC9hbmRyb3MuZXZvbHVjaW9uYW1vcy5jb21cL2xvZ2luIiwicm91dGUiOiJsb2dpbiJ9LCJfZmxhc2giOnsib2xkIjpbXSwibmV3IjpbXX19', 1782360159); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sorteos` -- CREATE TABLE `sorteos` ( `id` bigint UNSIGNED NOT NULL, `premio_id` bigint UNSIGNED NOT NULL, `ejecutado_por` bigint UNSIGNED NOT NULL, `estado` enum('pendiente','ejecutado','cancelado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `hora_desde` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `hora_hasta` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `publicado` tinyint(1) NOT NULL DEFAULT '0', `en_curso` tinyint(1) NOT NULL DEFAULT '0', `segundos_restantes` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ejecutado_en` timestamp NULL DEFAULT NULL, `ejecutado_ip` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ejecutado_ua` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `usuarios` -- CREATE TABLE `usuarios` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `usuario` varchar(20) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `rol` enum('admin','observador','operador') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'observador', `activo` tinyint(1) NOT NULL DEFAULT '1', `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `usuarios` -- INSERT INTO `usuarios` (`id`, `nombre`, `usuario`, `email`, `password`, `rol`, `activo`, `remember_token`, `created_at`, `updated_at`) VALUES (1, 'Liliana Rodriguez', 'lrodriguez', 'lrodriguez@lafayette.com', '$2y$12$FZ9uH9kEVfijJznIrcLNf.y/PMclp8wn5fZTyRt6BU8n2Ql.Zcx/W', 'admin', 1, NULL, '2026-04-15 22:57:56', '2026-04-15 22:57:56'), (2, 'Tobías Cruz', 'tcruz', 'tcruz@lafayette.com', '$2y$12$9rSQfguFgkBjWOoUjd9The/e43OAgKiMT3tKcxHdeGFtsuis1IlSO', 'operador', 1, NULL, '2026-04-15 23:15:36', '2026-04-15 23:15:36'), (3, 'Diana Alarcon', 'anafondouno', 'anafondouno@lafayette.com', '$2y$12$y0aw8OUuNhj.TOplND52p.ZKYwA5HiikwagKQnu/tcMYKpQdeFK0S', 'operador', 1, NULL, '2026-04-15 23:16:16', '2026-04-15 23:16:16'), (7, 'Fabian Gonzáles', 'comercial', 'comercial@fycls.com', '$2y$12$yTVrJ0jh6glz1Er9/Z.k.uvC7Lk42f0k1ro8bv7UvU/89Snaw610u', 'admin', 1, NULL, '2026-04-16 15:54:49', '2026-04-16 15:54:49'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `configuraciones` -- ALTER TABLE `configuraciones` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `configuraciones_clave_unique` (`clave`), ADD KEY `configuraciones_grupo_orden_index` (`grupo`,`orden`); -- -- Indices de la tabla `eventos` -- ALTER TABLE `eventos` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `ganadores` -- ALTER TABLE `ganadores` ADD PRIMARY KEY (`id`), ADD KEY `ganadores_sorteo_id_foreign` (`sorteo_id`), ADD KEY `ganadores_participante_id_foreign` (`participante_id`), ADD KEY `ganadores_anulado_por_foreign` (`anulado_por`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `participantes` -- ALTER TABLE `participantes` ADD PRIMARY KEY (`id`), ADD KEY `idx_participantes_evento_baneado` (`evento_id`,`baneado`), ADD KEY `idx_participantes_documento` (`documento`), ADD KEY `idx_participantes_zona` (`evento_id`,`segmento`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `premios` -- ALTER TABLE `premios` ADD PRIMARY KEY (`id`), ADD KEY `premios_evento_id_foreign` (`evento_id`); -- -- Indices de la tabla `reacciones` -- ALTER TABLE `reacciones` ADD PRIMARY KEY (`id`), ADD KEY `reacciones_sorteo_id_foreign` (`sorteo_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `sorteos` -- ALTER TABLE `sorteos` ADD PRIMARY KEY (`id`), ADD KEY `sorteos_premio_id_foreign` (`premio_id`), ADD KEY `sorteos_ejecutado_por_foreign` (`ejecutado_por`); -- -- Indices de la tabla `usuarios` -- ALTER TABLE `usuarios` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `usuarios_email_unique` (`email`), ADD UNIQUE KEY `usuarios_usuario_unique` (`usuario`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `configuraciones` -- ALTER TABLE `configuraciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=14; -- -- AUTO_INCREMENT de la tabla `eventos` -- ALTER TABLE `eventos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `ganadores` -- ALTER TABLE `ganadores` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `participantes` -- ALTER TABLE `participantes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `premios` -- ALTER TABLE `premios` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `reacciones` -- ALTER TABLE `reacciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `sorteos` -- ALTER TABLE `sorteos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `usuarios` -- ALTER TABLE `usuarios` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=8; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `ganadores` -- ALTER TABLE `ganadores` ADD CONSTRAINT `ganadores_anulado_por_foreign` FOREIGN KEY (`anulado_por`) REFERENCES `usuarios` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ganadores_participante_id_foreign` FOREIGN KEY (`participante_id`) REFERENCES `participantes` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ganadores_sorteo_id_foreign` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `participantes` -- ALTER TABLE `participantes` ADD CONSTRAINT `participantes_evento_id_foreign` FOREIGN KEY (`evento_id`) REFERENCES `eventos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `premios` -- ALTER TABLE `premios` ADD CONSTRAINT `premios_evento_id_foreign` FOREIGN KEY (`evento_id`) REFERENCES `eventos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `reacciones` -- ALTER TABLE `reacciones` ADD CONSTRAINT `reacciones_sorteo_id_foreign` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `sorteos` -- ALTER TABLE `sorteos` ADD CONSTRAINT `sorteos_ejecutado_por_foreign` FOREIGN KEY (`ejecutado_por`) REFERENCES `usuarios` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `sorteos_premio_id_foreign` FOREIGN KEY (`premio_id`) REFERENCES `premios` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_crecimiento` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_crecimiento` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_crecimiento`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `certificates` -- CREATE TABLE `certificates` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `program_id` bigint UNSIGNED NOT NULL, `enrollment_id` bigint UNSIGNED NOT NULL, `certificate_number` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `verification_code` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `issue_date` date NOT NULL, `expiry_date` date DEFAULT NULL, `template_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'default', `metadata` json DEFAULT NULL, `pdf_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `qr_code_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `status` enum('active','revoked','expired') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `notes` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `courses` -- CREATE TABLE `courses` ( `id` bigint UNSIGNED NOT NULL, `program_id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `subtitle` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `description` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `estimated_minutes` int DEFAULT NULL COMMENT 'Duración estimada del curso en minutos', `difficulty_level` enum('beginner','intermediate','advanced') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'beginner' COMMENT 'Nivel de dificultad del curso', `thumbnail` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `order_index` int NOT NULL DEFAULT '0', `status` enum('active','inactive','draft') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `courses` -- INSERT INTO `courses` (`id`, `program_id`, `name`, `subtitle`, `description`, `estimated_minutes`, `difficulty_level`, `thumbnail`, `order_index`, `status`, `created_at`, `updated_at`) VALUES (1, 1, '1. GROWTH: Empezando', NULL, 'Bienvenida al curso', 5, 'beginner', NULL, 1, 'active', '2026-06-22 18:49:53', '2026-06-22 19:35:17'), (2, 1, '2. GROWTH: Growth es todo', NULL, 'Los tiempos cambiaron', 64, 'beginner', NULL, 2, 'active', '2026-06-22 18:58:19', '2026-06-22 19:34:51'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `enrollments` -- CREATE TABLE `enrollments` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `program_id` bigint UNSIGNED NOT NULL, `enrolled_at` datetime NOT NULL DEFAULT CURRENT_TIMESTAMP, `completed_at` datetime DEFAULT NULL, `progress_percentage` decimal(5,2) NOT NULL DEFAULT '0.00', `status` enum('active','completed','suspended') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `certificate_issued` tinyint(1) NOT NULL DEFAULT '0', `last_accessed_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '2014_10_12_000000_create_users_table', 1), (2, '2014_10_12_100000_create_password_reset_tokens_table', 1), (3, '2019_08_19_000000_create_failed_jobs_table', 1), (4, '2019_12_14_000001_create_personal_access_tokens_table', 1), (5, '2025_08_17_064833_create_programs_table', 2), (6, '2025_08_17_064853_create_courses_table', 2), (7, '2025_08_17_064859_create_videos_table', 2), (8, '2025_08_17_064909_create_enrollments_table', 2), (9, '2025_08_17_064921_create_video_progress_table', 2), (10, '2025_08_17_072042_add_fields_to_users_table', 3), (11, '2025_08_18_025909_create_program_admins_table', 4), (12, '2025_08_18_033917_add_is_active_to_users_table', 5), (13, '2025_08_18_173224_create_certificates_table', 6), (14, '2025_08_18_221635_add_certificate_issued_to_enrollments_table', 7), (15, '2025_08_19_025254_create_notifications_table', 8), (16, '2024_10_19_add_coordinator_role', 9), (17, '2025_10_19_add_missing_fields_to_courses_table', 10), (18, '2025_10_19_add_external_video_fields_to_videos_table', 11), (19, '2025_10_20_add_last_accessed_at_to_enrollments', 12), (20, '2024_10_20_000001_add_materials_to_videos_table', 13), (21, '2025_10_27_082503_add_login_backgrounds_to_settings_table', 14); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `notifications` -- CREATE TABLE `notifications` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `message` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `data` json DEFAULT NULL, `is_read` tinyint(1) NOT NULL DEFAULT '0', `read_at` timestamp NULL DEFAULT NULL, `action_url` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `priority` enum('low','normal','high') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'normal', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `personal_access_tokens` -- CREATE TABLE `personal_access_tokens` ( `id` bigint UNSIGNED NOT NULL, `tokenable_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `tokenable_id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(64) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `abilities` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `last_used_at` timestamp NULL DEFAULT NULL, `expires_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `programs` -- CREATE TABLE `programs` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `description` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `cover_image` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `duration_hours` int DEFAULT NULL, `status` enum('active','inactive','draft') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `created_by` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `programs` -- INSERT INTO `programs` (`id`, `name`, `description`, `cover_image`, `duration_hours`, `status`, `created_by`, `created_at`, `updated_at`) VALUES (1, 'GROWTH', 'GROWTH y Estrategia', 'programs/80b7875c-0f49-44bd-8bc8-ba12ba562001.jpg', 8, 'active', 5, '2026-06-22 18:48:10', '2026-06-22 19:32:29'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `program_admins` -- CREATE TABLE `program_admins` ( `id` bigint UNSIGNED NOT NULL, `program_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `role` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'program_admin', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `settings` -- CREATE TABLE `settings` ( `id` bigint UNSIGNED NOT NULL, `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `value` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `settings` -- INSERT INTO `settings` (`id`, `key`, `value`, `type`, `created_at`, `updated_at`) VALUES (1, 'login_background_desktop', 'backgrounds/login_desktop_cb2bb69a-e5b7-4684-98a7-997fdbcde43a.jpg', 'image', '2025-10-27 08:25:29', '2026-06-23 05:36:12'), (2, 'login_background_mobile', 'backgrounds/login_mobile_ac2fb2ea-7097-4556-9b15-5ccd20b16203.jpg', 'image', '2025-10-27 08:25:29', '2026-06-22 18:16:05'), (3, 'platform_name', 'EVOLUCIONAMOS', 'text', '2025-10-27 08:25:29', '2026-06-23 05:36:12'), (4, 'platform_logo', 'backgrounds/logo_26cdd763-a2dc-4e6f-abd6-f4e8825227f5.png', 'image', '2025-10-27 08:25:29', '2026-06-22 17:51:28'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `phone` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `avatar_url` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `bio` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `company` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `position` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `country` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `city` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `role` enum('student','admin','coordinator','super_admin') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'student', `is_active` tinyint(1) NOT NULL DEFAULT '1', `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `remember_token` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `phone`, `avatar_url`, `bio`, `company`, `position`, `country`, `city`, `role`, `is_active`, `email_verified_at`, `password`, `remember_token`, `created_at`, `updated_at`) VALUES (5, 'John Freddy Moreno', 'john.moreno@fyclsingenieria.com', '3123181759', NULL, 'CEO Grupo', 'FYCLS INGENIERIA', NULL, 'Colombia', 'BOGOTA', 'super_admin', 1, NULL, '$2y$12$u.PFy196LwuV/ElnCmfkK.1z5SpxqkpBPkH6ULSjymCXFIIG6iM.6', 'GsTbfnGrfaSftDLTXjNcSMAeQszy1eydHayOtaf5LBgxoPg4bSJ6Tq5BxnUy', '2025-10-19 18:07:14', '2025-10-27 16:04:27'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `videos` -- CREATE TABLE `videos` ( `id` bigint UNSIGNED NOT NULL, `course_id` bigint UNSIGNED NOT NULL, `title` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `subtitle` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `description` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `video_source` enum('local','mab','youtube','vimeo','dropbox','other') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'local' COMMENT 'Fuente del video', `video_filename` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Nombre original del archivo', `is_external` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Si el video es externo o local', `external_code` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Código o ID del video externo', `file_url` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `file_path` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `thumbnail_url` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `thumbnail_path` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `duration_seconds` int DEFAULT NULL, `order_index` int NOT NULL DEFAULT '0', `is_preview` tinyint(1) DEFAULT '0', `material_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `material_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `material_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `material_size` int DEFAULT NULL, `status` enum('active','inactive','processing') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `resolution_options` json DEFAULT NULL, `transcription` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `subtitles_path` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `chapters` json DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `videos` -- INSERT INTO `videos` (`id`, `course_id`, `title`, `subtitle`, `description`, `video_source`, `video_filename`, `is_external`, `external_code`, `file_url`, `file_path`, `thumbnail_url`, `thumbnail_path`, `duration_seconds`, `order_index`, `is_preview`, `material_path`, `material_name`, `material_type`, `material_size`, `status`, `created_at`, `updated_at`, `resolution_options`, `transcription`, `subtitles_path`, `chapters`) VALUES (1, 1, '1. Prepararnos para absorver Growth', 'C1. Bienvenida', 'Bienvenida al curso', 'local', '01.01_Growth Empezando - 1. Prepararnos para absorver Growth - C1. Bienvenida.mp4', 0, NULL, NULL, 'videos/1/f15e04cf-13e5-43e3-9af8-7f40afcfcc8e.mp4', NULL, 'thumbnails/1/9e367c50-d657-4be2-bb92-38ef2e761872.jpg', 180, 1, 0, NULL, NULL, NULL, NULL, 'active', '2026-06-22 18:52:20', '2026-06-22 20:46:37', '\"[\\\"720p\\\",\\\"480p\\\"]\"', NULL, NULL, '\"[]\"'), (2, 1, '1. Prepararnos para absorver Growth', 'C2. Obtener el maximo del curso', 'Sacar el máximo provecho al curso', 'local', '01.02_Growth Empezando - 1. Prepararnos para absorver Growth - C2. Obtener el maximo del curso.mp4', 0, NULL, NULL, 'videos/1/f5209e50-c938-4da6-8b47-3ed847cb0e64.mp4', NULL, 'thumbnails/1/258df3c7-3549-4dd5-9cf3-ab157911b237.jpg', 94, 2, 0, NULL, NULL, NULL, NULL, 'active', '2026-06-22 18:56:08', '2026-06-22 20:47:04', '\"[\\\"720p\\\",\\\"480p\\\"]\"', NULL, NULL, '\"[]\"'), (3, 2, '1. Los tiempos cambian', 'C2. Los tiempos cambiaron', 'Los tiempos han cambiado', 'local', '02.01_Growth Growth es todo - 1. Los tiempos cambian - C2. Los tiempos cambiaron.mp4', 0, NULL, NULL, 'videos/2/0458310d-f952-45ed-bb28-1fff5bb26742.mp4', NULL, 'thumbnails/2/500d3ce6-ab7a-464a-973a-9e6dfdd2f018.jpg', 460, 1, 0, NULL, NULL, NULL, NULL, 'active', '2026-06-22 19:12:27', '2026-06-22 20:47:34', '\"[\\\"720p\\\",\\\"480p\\\"]\"', NULL, NULL, '\"[]\"'), (4, 2, '2. Construyendo un sistema', 'C1. Sostenible, repetible y predecible', 'Construyendo un sistema sostenible, repetible y predecible', 'local', '02.02_Growth Growth es todo - 2. Construyendo un sistema - C1. Sostenible, repetible y predecible.mp4', 0, NULL, NULL, 'videos/2/286194db-8ead-4e45-bb9b-0e4a0614b8d2.mp4', NULL, 'thumbnails/2/1b7c8260-7511-4930-b4bd-2c9ad3cb3f19.jpg', 180, 2, 0, NULL, NULL, NULL, NULL, 'active', '2026-06-22 20:16:40', '2026-06-22 20:48:00', '\"[\\\"720p\\\",\\\"480p\\\"]\"', NULL, NULL, '\"[]\"'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `video_progress` -- CREATE TABLE `video_progress` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `video_id` bigint UNSIGNED NOT NULL, `watched_seconds` int NOT NULL DEFAULT '0', `total_seconds` int DEFAULT NULL, `completed` tinyint(1) NOT NULL DEFAULT '0', `last_position` int NOT NULL DEFAULT '0', `percentage_watched` decimal(5,2) NOT NULL DEFAULT '0.00', `last_watched_at` datetime DEFAULT NULL, `total_views` int NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `video_progress` -- INSERT INTO `video_progress` (`id`, `user_id`, `video_id`, `watched_seconds`, `total_seconds`, `completed`, `last_position`, `percentage_watched`, `last_watched_at`, `total_views`, `created_at`, `updated_at`) VALUES (1, 5, 3, 0, 460, 0, 0, 0.00, NULL, 1, '2026-06-22 20:41:36', '2026-06-22 20:41:36'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `certificates` -- ALTER TABLE `certificates` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `certificates_certificate_number_unique` (`certificate_number`), ADD UNIQUE KEY `certificates_verification_code_unique` (`verification_code`), ADD KEY `certificates_program_id_foreign` (`program_id`), ADD KEY `certificates_enrollment_id_foreign` (`enrollment_id`), ADD KEY `certificates_user_id_program_id_index` (`user_id`,`program_id`), ADD KEY `certificates_certificate_number_index` (`certificate_number`), ADD KEY `certificates_verification_code_index` (`verification_code`); -- -- Indices de la tabla `courses` -- ALTER TABLE `courses` ADD PRIMARY KEY (`id`), ADD KEY `courses_program_id_foreign` (`program_id`); -- -- Indices de la tabla `enrollments` -- ALTER TABLE `enrollments` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `enrollments_user_id_program_id_unique` (`user_id`,`program_id`), ADD KEY `enrollments_program_id_foreign` (`program_id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `notifications` -- ALTER TABLE `notifications` ADD PRIMARY KEY (`id`), ADD KEY `notifications_user_id_is_read_index` (`user_id`,`is_read`), ADD KEY `notifications_user_id_created_at_index` (`user_id`,`created_at`), ADD KEY `notifications_type_index` (`type`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `personal_access_tokens_token_unique` (`token`), ADD KEY `personal_access_tokens_tokenable_type_tokenable_id_index` (`tokenable_type`,`tokenable_id`); -- -- Indices de la tabla `programs` -- ALTER TABLE `programs` ADD PRIMARY KEY (`id`), ADD KEY `programs_created_by_foreign` (`created_by`); -- -- Indices de la tabla `program_admins` -- ALTER TABLE `program_admins` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `program_admins_program_id_user_id_unique` (`program_id`,`user_id`), ADD KEY `program_admins_user_id_foreign` (`user_id`); -- -- Indices de la tabla `settings` -- ALTER TABLE `settings` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `settings_key_unique` (`key`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`); -- -- Indices de la tabla `videos` -- ALTER TABLE `videos` ADD PRIMARY KEY (`id`), ADD KEY `videos_course_id_foreign` (`course_id`); -- -- Indices de la tabla `video_progress` -- ALTER TABLE `video_progress` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `video_progress_user_id_video_id_unique` (`user_id`,`video_id`), ADD KEY `video_progress_video_id_foreign` (`video_id`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `certificates` -- ALTER TABLE `certificates` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `courses` -- ALTER TABLE `courses` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `enrollments` -- ALTER TABLE `enrollments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=22; -- -- AUTO_INCREMENT de la tabla `notifications` -- ALTER TABLE `notifications` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `programs` -- ALTER TABLE `programs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `program_admins` -- ALTER TABLE `program_admins` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `settings` -- ALTER TABLE `settings` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=171; -- -- AUTO_INCREMENT de la tabla `videos` -- ALTER TABLE `videos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `video_progress` -- ALTER TABLE `video_progress` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `certificates` -- ALTER TABLE `certificates` ADD CONSTRAINT `certificates_enrollment_id_foreign` FOREIGN KEY (`enrollment_id`) REFERENCES `enrollments` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `certificates_program_id_foreign` FOREIGN KEY (`program_id`) REFERENCES `programs` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `certificates_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `courses` -- ALTER TABLE `courses` ADD CONSTRAINT `courses_program_id_foreign` FOREIGN KEY (`program_id`) REFERENCES `programs` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `enrollments` -- ALTER TABLE `enrollments` ADD CONSTRAINT `enrollments_program_id_foreign` FOREIGN KEY (`program_id`) REFERENCES `programs` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `enrollments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `notifications` -- ALTER TABLE `notifications` ADD CONSTRAINT `notifications_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `programs` -- ALTER TABLE `programs` ADD CONSTRAINT `programs_created_by_foreign` FOREIGN KEY (`created_by`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `program_admins` -- ALTER TABLE `program_admins` ADD CONSTRAINT `program_admins_program_id_foreign` FOREIGN KEY (`program_id`) REFERENCES `programs` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `program_admins_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `videos` -- ALTER TABLE `videos` ADD CONSTRAINT `videos_course_id_foreign` FOREIGN KEY (`course_id`) REFERENCES `courses` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `video_progress` -- ALTER TABLE `video_progress` ADD CONSTRAINT `video_progress_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `video_progress_video_id_foreign` FOREIGN KEY (`video_id`) REFERENCES `videos` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_csemillafpha` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_csemillafpha` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_csemillafpha`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `actividades_periodo_gracia` -- CREATE TABLE `actividades_periodo_gracia` ( `id` bigint UNSIGNED NOT NULL, `solicitud_id` bigint UNSIGNED NOT NULL, `actividad` varchar(200) COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci, `fecha_inicio` date NOT NULL, `fecha_fin` date NOT NULL, `costo_estimado` decimal(14,2) NOT NULL DEFAULT '0.00', `mes_ejecucion` tinyint NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache` -- CREATE TABLE `cache` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `value` mediumtext COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `desembolsos` -- CREATE TABLE `desembolsos` ( `id` bigint UNSIGNED NOT NULL, `solicitud_id` bigint UNSIGNED NOT NULL, `monto` decimal(14,2) NOT NULL, `fecha_desembolso` date NOT NULL, `numero_comprobante` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `medio_pago` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'transferencia', `observaciones` text COLLATE utf8mb4_unicode_ci, `registrado_por` bigint UNSIGNED NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `documentos_adjuntos` -- CREATE TABLE `documentos_adjuntos` ( `id` bigint UNSIGNED NOT NULL, `solicitud_id` bigint UNSIGNED NOT NULL, `tipo_documento` enum('cedula_asociado','certificado_asociado','rut','camara_comercio','estados_financieros','cotizaciones','plan_negocio','foto_establecimiento','extractos_bancarios','declaracion_renta','informe_mensual','otro') COLLATE utf8mb4_unicode_ci NOT NULL, `nombre_original` varchar(300) COLLATE utf8mb4_unicode_ci NOT NULL, `ruta_archivo` varchar(500) COLLATE utf8mb4_unicode_ci NOT NULL, `mime_type` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tamano` bigint DEFAULT NULL, `numero_informe` tinyint DEFAULT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci, `subido_por` bigint UNSIGNED NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `evaluaciones` -- CREATE TABLE `evaluaciones` ( `id` bigint UNSIGNED NOT NULL, `solicitud_id` bigint UNSIGNED NOT NULL, `evaluador_id` bigint UNSIGNED NOT NULL, `puntaje_viabilidad_tecnica` tinyint UNSIGNED DEFAULT NULL, `puntaje_viabilidad_financiera` tinyint UNSIGNED DEFAULT NULL, `puntaje_capacidad_endeudamiento` tinyint UNSIGNED DEFAULT NULL, `puntaje_plan_inversion` tinyint UNSIGNED DEFAULT NULL, `puntaje_perfil_asociado` tinyint UNSIGNED DEFAULT NULL, `puntaje_total` tinyint UNSIGNED DEFAULT NULL, `resultado` enum('aprobado','rechazado','pendiente') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `concepto_tecnico` text COLLATE utf8mb4_unicode_ci, `recomendaciones` text COLLATE utf8mb4_unicode_ci, `fecha_evaluacion` datetime DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `historial_estados` -- CREATE TABLE `historial_estados` ( `id` bigint UNSIGNED NOT NULL, `solicitud_id` bigint UNSIGNED NOT NULL, `estado_anterior` varchar(60) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `estado_nuevo` varchar(60) COLLATE utf8mb4_unicode_ci NOT NULL, `observacion` text COLLATE utf8mb4_unicode_ci, `cambiado_por` bigint UNSIGNED NOT NULL, `fecha_cambio` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `informes_mensuales` -- CREATE TABLE `informes_mensuales` ( `id` bigint UNSIGNED NOT NULL, `solicitud_id` bigint UNSIGNED NOT NULL, `numero_informe` tinyint UNSIGNED NOT NULL, `periodo_inicio` date DEFAULT NULL, `periodo_fin` date DEFAULT NULL, `actividades_realizadas` text COLLATE utf8mb4_unicode_ci NOT NULL, `logros_avances` text COLLATE utf8mb4_unicode_ci NOT NULL, `dificultades` text COLLATE utf8mb4_unicode_ci, `ventas_periodo` decimal(14,2) NOT NULL DEFAULT '0.00', `gastos_periodo` decimal(14,2) NOT NULL DEFAULT '0.00', `inversion_ejecutada` decimal(14,2) NOT NULL DEFAULT '0.00', `estado` enum('pendiente','enviado','aprobado','devuelto') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `observaciones_evaluador` text COLLATE utf8mb4_unicode_ci, `revisado_por` bigint UNSIGNED DEFAULT NULL, `fecha_envio` datetime DEFAULT NULL, `fecha_revision` datetime DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2025_01_01_000001_create_fempha_tables', 1); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_permissions` -- CREATE TABLE `model_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `model_type` varchar(125) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_roles` -- CREATE TABLE `model_has_roles` ( `role_id` bigint UNSIGNED NOT NULL, `model_type` varchar(125) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `model_has_roles` -- INSERT INTO `model_has_roles` (`role_id`, `model_type`, `model_id`) VALUES (4, 'App\\Models\\User', 1); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `permissions` -- CREATE TABLE `permissions` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(125) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(125) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `permissions` -- INSERT INTO `permissions` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'solicitud.crear', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (2, 'solicitud.ver', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (3, 'solicitud.evaluar', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (4, 'solicitud.cambiar-estado', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (5, 'solicitud.desembolsar', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (6, 'solicitud.ver-todos', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (7, 'informe.enviar', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (8, 'informe.revisar', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (9, 'documento.subir', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (10, 'documento.descargar', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (11, 'admin.dashboard', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `personal_access_tokens` -- CREATE TABLE `personal_access_tokens` ( `id` bigint UNSIGNED NOT NULL, `tokenable_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `tokenable_id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(64) COLLATE utf8mb4_unicode_ci NOT NULL, `abilities` text COLLATE utf8mb4_unicode_ci, `last_used_at` timestamp NULL DEFAULT NULL, `expires_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `plan_inversion_items` -- CREATE TABLE `plan_inversion_items` ( `id` bigint UNSIGNED NOT NULL, `solicitud_id` bigint UNSIGNED NOT NULL, `rubro` varchar(200) COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci NOT NULL, `valor` decimal(14,2) NOT NULL, `proveedor` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `categoria` enum('gastos_legalizacion','insumos_materia_prima','equipos_maquinaria','software','mercadeo_comercializacion','otro') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'equipos_maquinaria', `orden` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `roles` -- CREATE TABLE `roles` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(125) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(125) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `roles` -- INSERT INTO `roles` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'asociado', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (2, 'evaluador', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (3, 'junta', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'), (4, 'admin', 'web', '2026-04-08 00:14:33', '2026-04-08 00:14:33'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `role_has_permissions` -- CREATE TABLE `role_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `role_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `role_has_permissions` -- INSERT INTO `role_has_permissions` (`permission_id`, `role_id`) VALUES (1, 1), (2, 1), (7, 1), (9, 1), (2, 2), (3, 2), (6, 2), (8, 2), (10, 2), (4, 3), (6, 3), (1, 4), (2, 4), (3, 4), (4, 4), (5, 4), (6, 4), (7, 4), (8, 4), (9, 4), (10, 4), (11, 4); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text COLLATE utf8mb4_unicode_ci, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `solicitudes_capital_semilla` -- CREATE TABLE `solicitudes_capital_semilla` ( `id` bigint UNSIGNED NOT NULL, `radicado` varchar(30) COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `tipo_emprendimiento` enum('creacion','fortalecimiento') COLLATE utf8mb4_unicode_ci NOT NULL, `nombre_empresa` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `nit` varchar(30) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `descripcion_negocio` text COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion_proyecto` text COLLATE utf8mb4_unicode_ci NOT NULL, `monto_solicitado` decimal(14,2) NOT NULL, `plazo_meses` int NOT NULL DEFAULT '36', `tasa_interes` decimal(5,2) DEFAULT NULL, `fecha_inicio_gracia` date DEFAULT NULL, `fecha_fin_gracia` date DEFAULT NULL, `estado` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'borrador', `observaciones_evaluador` text COLLATE utf8mb4_unicode_ci, `observaciones_junta` text COLLATE utf8mb4_unicode_ci, `fecha_radicacion` datetime DEFAULT NULL, `fecha_aprobacion` datetime DEFAULT NULL, `fecha_rechazo` datetime DEFAULT NULL, `evaluador_id` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `numero_asociado` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `cedula` varchar(20) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `telefono` varchar(20) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `estado` enum('activo','inactivo') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'activo', `cargo` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `area` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_ingreso` date DEFAULT NULL, `activo` tinyint(1) NOT NULL DEFAULT '1', `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `two_factor_secret` text COLLATE utf8mb4_unicode_ci, `two_factor_recovery_codes` text COLLATE utf8mb4_unicode_ci, `two_factor_confirmed_at` timestamp NULL DEFAULT NULL, `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `profile_photo_path` varchar(2048) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `current_team_id` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `numero_asociado`, `cedula`, `telefono`, `estado`, `cargo`, `area`, `fecha_ingreso`, `activo`, `email_verified_at`, `password`, `two_factor_secret`, `two_factor_recovery_codes`, `two_factor_confirmed_at`, `remember_token`, `profile_photo_path`, `current_team_id`, `created_at`, `updated_at`) VALUES (1, 'Administrador FEMPHA', 'admin@fempha.com.co', 'ADM-001', NULL, NULL, 'activo', NULL, NULL, NULL, 1, '2026-04-08 00:14:33', 'G3niusF13**Hf', NULL, NULL, NULL, NULL, NULL, NULL, '2026-04-08 00:14:33', '2026-04-08 00:14:33'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `actividades_periodo_gracia` -- ALTER TABLE `actividades_periodo_gracia` ADD PRIMARY KEY (`id`), ADD KEY `actividades_solicitud_idx` (`solicitud_id`); -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`); -- -- Indices de la tabla `desembolsos` -- ALTER TABLE `desembolsos` ADD PRIMARY KEY (`id`), ADD KEY `desembolsos_solicitud_idx` (`solicitud_id`), ADD KEY `desembolsos_registrado_idx` (`registrado_por`); -- -- Indices de la tabla `documentos_adjuntos` -- ALTER TABLE `documentos_adjuntos` ADD PRIMARY KEY (`id`), ADD KEY `docs_solicitud_idx` (`solicitud_id`), ADD KEY `docs_subido_por_idx` (`subido_por`); -- -- Indices de la tabla `evaluaciones` -- ALTER TABLE `evaluaciones` ADD PRIMARY KEY (`id`), ADD KEY `eval_solicitud_idx` (`solicitud_id`), ADD KEY `eval_evaluador_idx` (`evaluador_id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `historial_estados` -- ALTER TABLE `historial_estados` ADD PRIMARY KEY (`id`), ADD KEY `historial_solicitud_idx` (`solicitud_id`), ADD KEY `historial_usuario_idx` (`cambiado_por`); -- -- Indices de la tabla `informes_mensuales` -- ALTER TABLE `informes_mensuales` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `informes_solicitud_numero_unique` (`solicitud_id`,`numero_informe`), ADD KEY `informes_solicitud_idx` (`solicitud_id`), ADD KEY `informes_revisado_idx` (`revisado_por`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD PRIMARY KEY (`permission_id`,`model_id`,`model_type`), ADD KEY `model_has_permissions_model_idx` (`model_id`,`model_type`); -- -- Indices de la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD PRIMARY KEY (`role_id`,`model_id`,`model_type`), ADD KEY `model_has_roles_model_idx` (`model_id`,`model_type`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `permissions` -- ALTER TABLE `permissions` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `permissions_name_guard_unique` (`name`,`guard_name`); -- -- Indices de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `personal_access_tokens_token_unique` (`token`), ADD KEY `personal_access_tokens_tokenable_idx` (`tokenable_type`,`tokenable_id`); -- -- Indices de la tabla `plan_inversion_items` -- ALTER TABLE `plan_inversion_items` ADD PRIMARY KEY (`id`), ADD KEY `plan_items_solicitud_idx` (`solicitud_id`); -- -- Indices de la tabla `roles` -- ALTER TABLE `roles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `roles_name_guard_unique` (`name`,`guard_name`); -- -- Indices de la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD PRIMARY KEY (`permission_id`,`role_id`), ADD KEY `fk_rhp_role` (`role_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `solicitudes_capital_semilla` -- ALTER TABLE `solicitudes_capital_semilla` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `solicitudes_radicado_unique` (`radicado`), ADD KEY `solicitudes_user_id_idx` (`user_id`), ADD KEY `solicitudes_evaluador_id_idx` (`evaluador_id`), ADD KEY `solicitudes_estado_idx` (`estado`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`), ADD UNIQUE KEY `users_numero_asociado_unique` (`numero_asociado`), ADD UNIQUE KEY `users_cedula_unique` (`cedula`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `actividades_periodo_gracia` -- ALTER TABLE `actividades_periodo_gracia` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `desembolsos` -- ALTER TABLE `desembolsos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `documentos_adjuntos` -- ALTER TABLE `documentos_adjuntos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `evaluaciones` -- ALTER TABLE `evaluaciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `historial_estados` -- ALTER TABLE `historial_estados` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `informes_mensuales` -- ALTER TABLE `informes_mensuales` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `permissions` -- ALTER TABLE `permissions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=12; -- -- AUTO_INCREMENT de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `plan_inversion_items` -- ALTER TABLE `plan_inversion_items` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `roles` -- ALTER TABLE `roles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `solicitudes_capital_semilla` -- ALTER TABLE `solicitudes_capital_semilla` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `actividades_periodo_gracia` -- ALTER TABLE `actividades_periodo_gracia` ADD CONSTRAINT `fk_actividades_solicitud` FOREIGN KEY (`solicitud_id`) REFERENCES `solicitudes_capital_semilla` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `desembolsos` -- ALTER TABLE `desembolsos` ADD CONSTRAINT `fk_desembolsos_solicitud` FOREIGN KEY (`solicitud_id`) REFERENCES `solicitudes_capital_semilla` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `fk_desembolsos_usuario` FOREIGN KEY (`registrado_por`) REFERENCES `users` (`id`); -- -- Filtros para la tabla `documentos_adjuntos` -- ALTER TABLE `documentos_adjuntos` ADD CONSTRAINT `fk_docs_solicitud` FOREIGN KEY (`solicitud_id`) REFERENCES `solicitudes_capital_semilla` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `fk_docs_usuario` FOREIGN KEY (`subido_por`) REFERENCES `users` (`id`); -- -- Filtros para la tabla `evaluaciones` -- ALTER TABLE `evaluaciones` ADD CONSTRAINT `fk_eval_evaluador` FOREIGN KEY (`evaluador_id`) REFERENCES `users` (`id`), ADD CONSTRAINT `fk_eval_solicitud` FOREIGN KEY (`solicitud_id`) REFERENCES `solicitudes_capital_semilla` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `historial_estados` -- ALTER TABLE `historial_estados` ADD CONSTRAINT `fk_historial_solicitud` FOREIGN KEY (`solicitud_id`) REFERENCES `solicitudes_capital_semilla` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `fk_historial_usuario` FOREIGN KEY (`cambiado_por`) REFERENCES `users` (`id`); -- -- Filtros para la tabla `informes_mensuales` -- ALTER TABLE `informes_mensuales` ADD CONSTRAINT `fk_informes_revisor` FOREIGN KEY (`revisado_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `fk_informes_solicitud` FOREIGN KEY (`solicitud_id`) REFERENCES `solicitudes_capital_semilla` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD CONSTRAINT `fk_mhp_permission` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD CONSTRAINT `fk_mhr_role` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `plan_inversion_items` -- ALTER TABLE `plan_inversion_items` ADD CONSTRAINT `fk_plan_items_solicitud` FOREIGN KEY (`solicitud_id`) REFERENCES `solicitudes_capital_semilla` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD CONSTRAINT `fk_rhp_permission` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `fk_rhp_role` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `solicitudes_capital_semilla` -- ALTER TABLE `solicitudes_capital_semilla` ADD CONSTRAINT `fk_solicitudes_evaluador` FOREIGN KEY (`evaluador_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `fk_solicitudes_user` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_david` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_david` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_david`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '2014_10_12_000000_create_users_table', 1), (2, '2014_10_12_100000_create_password_reset_tokens_table', 1), (3, '2019_08_19_000000_create_failed_jobs_table', 1), (4, '2019_12_14_000001_create_personal_access_tokens_table', 1), (5, '2026_04_08_184827_create_monthly_reports_table', 1), (6, '2026_04_10_040029_add_entrepreneur_fields_to_users_table', 2); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `monthly_reports` -- CREATE TABLE `monthly_reports` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `monthly_sales` int NOT NULL DEFAULT '0', `new_clients` int NOT NULL DEFAULT '0', `investment_made` decimal(15,2) NOT NULL DEFAULT '0.00', `challenges_learnings` text COLLATE utf8mb4_unicode_ci, `evidence_files` json DEFAULT NULL, `report_month_year` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `status` enum('active','paused') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `monthly_reports` -- INSERT INTO `monthly_reports` (`id`, `user_id`, `monthly_sales`, `new_clients`, `investment_made`, `challenges_learnings`, `evidence_files`, `report_month_year`, `status`, `created_at`, `updated_at`) VALUES (1, 1, 15, 5, 500000.00, 'Sol', '[\"evidencias/T04ekeQc5yqf4S9SXvtfWFIAKsFEGq2OCWACCWIP.png\"]', '2026-04', 'active', '2026-04-09 03:42:38', '2026-04-09 03:42:38'), (2, 1, 10, 2, 100000.00, 'sa', '[\"evidencias/sPVH9AP9AIMjlaVNclUnyEAqLnRVC7PoNlmDhz6A.png\"]', '2026-01', 'active', '2026-04-09 04:04:43', '2026-04-09 04:04:43'), (3, 2, 50, 10, 200000.00, 'Mayor', '[\"evidencias/FMVyoYu7jwiygyMU6RS6PJVtqdWMq4phAAKaNQpR.png\"]', '2026-03', 'active', '2026-04-10 02:09:10', '2026-04-10 02:09:10'), (4, 4, 20, 5, 100000.00, 'mon', '[\"evidencias/l5F7xggh3SjINLuuS3ra7ztldHr5vytgc9BcEvXS.png\"]', '2026-04', 'active', '2026-04-10 15:58:06', '2026-04-10 15:58:06'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `personal_access_tokens` -- CREATE TABLE `personal_access_tokens` ( `id` bigint UNSIGNED NOT NULL, `tokenable_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `tokenable_id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(64) COLLATE utf8mb4_unicode_ci NOT NULL, `abilities` text COLLATE utf8mb4_unicode_ci, `last_used_at` timestamp NULL DEFAULT NULL, `expires_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `business_name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `sector` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `city` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `phone` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `email_verified_at`, `password`, `remember_token`, `created_at`, `updated_at`, `business_name`, `sector`, `city`, `phone`) VALUES (1, 'Administrador FEMPHA', 'admin@fempha.com.co', NULL, '$2y$12$H5GPB36L6GlHVEIDbORdXOc7AHmiD9LmMyxYkuS4dpuZEp5xOrjDi', NULL, '2026-04-09 03:17:14', '2026-04-09 03:17:14', NULL, NULL, NULL, NULL), (2, 'Estrella Perez', 'estrella@prueba.com', NULL, '$2y$12$WqPMCseJhS4CZSdCuvYF2uO2qmARUeZmI8uUTTbt8bTPlHSuISGou', NULL, '2026-04-10 02:06:42', '2026-04-10 05:05:25', 'Surtidora la 22', 'Alimentos', 'Bogota', '3125124143'), (3, 'Jose Reyes', 'js@prueba.com.co', NULL, '$2y$12$lbc57E9rTDDe7l0/d7fcLex2cIOp4s4fRTLn/umg/nF483agsYx9C', NULL, '2026-04-10 04:19:53', '2026-04-10 05:06:37', 'Interdigital', 'Comercio', 'Bogota', '3123123213'), (4, 'David Bello', 'db@prueba.com.co', NULL, '$2y$12$JQtmuw672OTLS/HLW.Ao2.KKfAS0KXRAb9w0dzCH4Ut5rb/ckTwhi', NULL, '2026-04-10 15:56:17', '2026-04-10 15:56:17', NULL, NULL, NULL, NULL); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `monthly_reports` -- ALTER TABLE `monthly_reports` ADD PRIMARY KEY (`id`), ADD KEY `monthly_reports_user_id_foreign` (`user_id`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `personal_access_tokens_token_unique` (`token`), ADD KEY `personal_access_tokens_tokenable_type_tokenable_id_index` (`tokenable_type`,`tokenable_id`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `monthly_reports` -- ALTER TABLE `monthly_reports` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `monthly_reports` -- ALTER TABLE `monthly_reports` ADD CONSTRAINT `monthly_reports_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_estrategia` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_estrategia` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_estrategia`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_messages` -- CREATE TABLE `ai_messages` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED DEFAULT NULL, `live_session_id` bigint UNSIGNED DEFAULT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `module` enum('dofa','bet','kr_validation','synthesis','chat','monthly','quarterly','board','voice') COLLATE utf8mb4_unicode_ci NOT NULL, `context` json DEFAULT NULL, `prompt` text COLLATE utf8mb4_unicode_ci NOT NULL, `response` longtext COLLATE utf8mb4_unicode_ci, `model` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'claude-sonnet-4-20250514', `tokens_used` int NOT NULL DEFAULT '0', `trigger` enum('proactive','consultive') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'consultive', `voiced` tinyint(1) NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `aspirations` -- CREATE TABLE `aspirations` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `content` text COLLATE utf8mb4_unicode_ci NOT NULL, `theme` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `bet_votes` -- CREATE TABLE `bet_votes` ( `id` bigint UNSIGNED NOT NULL, `strategic_bet_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `feasibility` tinyint UNSIGNED NOT NULL, `impact` tinyint UNSIGNED NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache` -- CREATE TABLE `cache` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `value` mediumtext COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `capabilities` -- CREATE TABLE `capabilities` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` text COLLATE utf8mb4_unicode_ci, `votes` int NOT NULL DEFAULT '0', `vote_percentage` decimal(5,2) NOT NULL DEFAULT '0.00', `is_custom` tinyint(1) NOT NULL DEFAULT '0', `proposed_by` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `capability_votes` -- CREATE TABLE `capability_votes` ( `id` bigint UNSIGNED NOT NULL, `capability_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `check_ins` -- CREATE TABLE `check_ins` ( `id` bigint UNSIGNED NOT NULL, `key_result_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `value` decimal(15,2) NOT NULL, `note` text COLLATE utf8mb4_unicode_ci, `week_number` tinyint NOT NULL, `year` year NOT NULL, `score_at_checkin` decimal(5,4) DEFAULT NULL, `confidence` enum('low','medium','high') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'medium', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cycles` -- CREATE TABLE `cycles` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED NOT NULL, `quarter` tinyint NOT NULL, `year` year NOT NULL, `start_date` date NOT NULL, `end_date` date NOT NULL, `status` enum('upcoming','active','closed') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'upcoming', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `cycles` -- INSERT INTO `cycles` (`id`, `project_id`, `quarter`, `year`, `start_date`, `end_date`, `status`, `created_at`, `updated_at`) VALUES (1, 1, 2, '2026', '2026-04-01', '2026-06-30', 'active', '2026-03-24 20:42:49', '2026-03-24 20:42:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `dofa_factors` -- CREATE TABLE `dofa_factors` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED NOT NULL, `type` enum('F','D','O','A') COLLATE utf8mb4_unicode_ci NOT NULL, `description` text COLLATE utf8mb4_unicode_ci NOT NULL, `importance` decimal(5,4) NOT NULL DEFAULT '0.0000', `priority` tinyint NOT NULL DEFAULT '0', `score` decimal(8,4) NOT NULL DEFAULT '0.0000', `mefi_mefe_rating` tinyint DEFAULT NULL, `mefi_mefe_weight` decimal(5,4) DEFAULT NULL, `created_by` bigint UNSIGNED DEFAULT NULL, `order` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `dofa_factors` -- INSERT INTO `dofa_factors` (`id`, `project_id`, `type`, `description`, `importance`, `priority`, `score`, `mefi_mefe_rating`, `mefi_mefe_weight`, `created_by`, `order`, `created_at`, `updated_at`) VALUES (1, 1, 'F', 'Excelente reputación y confianza de los asociados', 0.0500, 6, 0.0000, NULL, NULL, 1, 1, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (2, 1, 'F', 'Solidez financiera y cultura de pago de los asociados', 0.0500, 6, 0.0000, NULL, NULL, 1, 2, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (3, 1, 'F', 'Agilidad operativa frente a entidades de mayor tamaño', 0.0500, 6, 0.0000, NULL, NULL, 1, 3, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (4, 1, 'F', 'Atención personalizada y cercanía con el asociado', 0.0500, 6, 0.0000, NULL, NULL, 1, 4, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (5, 1, 'F', 'Cumplimiento SIAR y gestión de riesgos sólida', 0.0500, 6, 0.0000, NULL, NULL, 1, 5, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (6, 1, 'F', 'Cultura de pago y bajo índice de mora (1.5%)', 0.0500, 6, 0.0000, NULL, NULL, 1, 6, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (7, 1, 'F', 'Productos competitivos en tasas y condiciones', 0.0500, 6, 0.0000, NULL, NULL, 1, 7, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (8, 1, 'D', 'Forma del manejo de comunicaciones con los asociados', 0.0500, 6, 0.0000, NULL, NULL, 1, 1, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (9, 1, 'D', 'Baja colocación de crédito (49.3% vs meta 60%)', 0.0500, 6, 0.0000, NULL, NULL, 1, 2, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (10, 1, 'D', 'Sistema de gestión por procesos incompleto (85%)', 0.0500, 6, 0.0000, NULL, NULL, 1, 3, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (11, 1, 'D', 'Ausencia de productos segmentados por base social', 0.0500, 6, 0.0000, NULL, NULL, 1, 4, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (12, 1, 'D', 'Adopción digital baja (46.9% vs meta 60%)', 0.0500, 6, 0.0000, NULL, NULL, 1, 5, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (13, 1, 'D', 'Poca cobertura en medición de satisfacción (8.6%)', 0.0500, 6, 0.0000, NULL, NULL, 1, 6, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (14, 1, 'O', 'Mercado potencial importante en el sector empresarial', 0.0500, 6, 0.0000, NULL, NULL, 1, 1, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (15, 1, 'O', 'Herramientas tecnológicas e IA al alcance del sector', 0.0500, 6, 0.0000, NULL, NULL, 1, 2, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (16, 1, 'O', 'Modelo de outsourcing para vinculación de empresas', 0.0500, 6, 0.0000, NULL, NULL, 1, 3, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (17, 1, 'O', 'Mercado de convenios y alianzas estratégicas', 0.0500, 6, 0.0000, NULL, NULL, 1, 4, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (18, 1, 'O', 'Política pública favorable al sector solidario', 0.0500, 6, 0.0000, NULL, NULL, 1, 5, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (19, 1, 'O', 'Ley de vivienda con cobertura para el sector solidario', 0.0500, 6, 0.0000, NULL, NULL, 1, 6, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (20, 1, 'A', 'Normatividad SES sobre vínculo de asociatividad', 0.0500, 6, 0.0000, NULL, NULL, 1, 1, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (21, 1, 'A', 'Banca virtual y competencia fintech en crédito', 0.0500, 6, 0.0000, NULL, NULL, 1, 2, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (22, 1, 'A', 'Apatía al conocimiento del modelo solidario', 0.0500, 6, 0.0000, NULL, NULL, 1, 3, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (23, 1, 'A', 'Aumento en la regulación de entes de vigilancia', 0.0500, 6, 0.0000, NULL, NULL, 1, 4, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (24, 1, 'A', 'Sobreendeudamiento de asociados', 0.0500, 6, 0.0000, NULL, NULL, 1, 5, '2026-03-24 20:50:34', '2026-03-24 20:50:34'), (25, 1, 'A', 'Inestabilidad política y social del país', 0.0500, 6, 0.0000, NULL, NULL, 1, 6, '2026-03-24 20:50:34', '2026-03-24 20:50:34'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `dofa_sessions` -- CREATE TABLE `dofa_sessions` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED NOT NULL, `participant_ratings` json DEFAULT NULL, `consolidated` json DEFAULT NULL, `mefi_total` decimal(5,4) DEFAULT NULL, `mefe_total` decimal(5,4) DEFAULT NULL, `score_fo` decimal(8,4) DEFAULT NULL, `score_fa` decimal(8,4) DEFAULT NULL, `score_do` decimal(8,4) DEFAULT NULL, `score_da` decimal(8,4) DEFAULT NULL, `quadrant` enum('offensive','defensive','reorientation','survival') COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ai_analysis` text COLLATE utf8mb4_unicode_ci, `status` enum('open','completed') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'open', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `initiatives` -- CREATE TABLE `initiatives` ( `id` bigint UNSIGNED NOT NULL, `key_result_id` bigint UNSIGNED NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` text COLLATE utf8mb4_unicode_ci, `owner_id` bigint UNSIGNED DEFAULT NULL, `dependencies` json DEFAULT NULL, `start_date` date DEFAULT NULL, `due_date` date DEFAULT NULL, `status` enum('planned','active','done','cancelled') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'planned', `progress` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `key_results` -- CREATE TABLE `key_results` ( `id` bigint UNSIGNED NOT NULL, `objective_id` bigint UNSIGNED NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `metric` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `baseline` decimal(15,2) NOT NULL DEFAULT '0.00', `target` decimal(15,2) NOT NULL, `current` decimal(15,2) NOT NULL DEFAULT '0.00', `unit` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `owner_id` bigint UNSIGNED DEFAULT NULL, `score` decimal(5,4) NOT NULL DEFAULT '0.0000', `traffic_light` enum('red','yellow','green') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'red', `status` enum('draft','active','closed') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'draft', `due_date` date DEFAULT NULL, `order` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `live_sessions` -- CREATE TABLE `live_sessions` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED NOT NULL, `type` enum('retiro1','retiro2','weekly','monthly','quarterly') COLLATE utf8mb4_unicode_ci NOT NULL, `current_block` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `block_number` int NOT NULL DEFAULT '0', `status` enum('waiting','active','paused','ended') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'waiting', `connected_users` json DEFAULT NULL, `session_log` json DEFAULT NULL, `voice_enabled` tinyint(1) NOT NULL DEFAULT '1', `facilitated_by` bigint UNSIGNED DEFAULT NULL, `started_at` timestamp NULL DEFAULT NULL, `ended_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2026_03_22_162458_add_two_factor_columns_to_users_table', 1), (5, '2026_03_22_162509_create_personal_access_tokens_table', 1), (6, '2026_03_22_162509_create_teams_table', 1), (7, '2026_03_22_162510_create_team_user_table', 1), (8, '2026_03_22_162511_create_team_invitations_table', 1), (9, '2026_03_22_162812_create_permission_tables', 1), (10, '2026_03_23_100000_create_organizations_table', 1), (11, '2026_03_23_110000_create_projects_table', 1), (12, '2026_03_23_120000_create_cycles_table', 1), (13, '2026_03_23_130000_create_objectives_table', 1), (14, '2026_03_23_140000_create_key_results_table', 1), (15, '2026_03_23_150000_create_initiatives_table', 1), (16, '2026_03_23_160000_create_dofa_factors_table', 1), (17, '2026_03_23_170000_create_dofa_sessions_table', 1), (18, '2026_03_23_180000_create_strategic_bets_table', 1), (19, '2026_03_23_190000_create_check_ins_table', 1), (20, '2026_03_23_200000_create_live_sessions_table', 1), (21, '2026_03_23_210000_create_ai_messages_table', 1), (22, '2026_03_24_100000_create_renunciations_table', 2), (23, '2026_03_25_100000_create_playbook_table', 3), (24, '2026_03_25_200000_add_performance_indexes', 4); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_permissions` -- CREATE TABLE `model_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_roles` -- CREATE TABLE `model_has_roles` ( `role_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `model_has_roles` -- INSERT INTO `model_has_roles` (`role_id`, `model_type`, `model_id`) VALUES (1, 'App\\Models\\User', 1), (2, 'App\\Models\\User', 2); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `objectives` -- CREATE TABLE `objectives` ( `id` bigint UNSIGNED NOT NULL, `cycle_id` bigint UNSIGNED NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` text COLLATE utf8mb4_unicode_ci, `level` enum('institutional','area') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'institutional', `area` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `owner_id` bigint UNSIGNED DEFAULT NULL, `weight` decimal(5,2) NOT NULL DEFAULT '1.00', `score` decimal(5,4) NOT NULL DEFAULT '0.0000', `status` enum('draft','active','closed') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'draft', `order` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `organizations` -- CREATE TABLE `organizations` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `logo_url` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `settings` json DEFAULT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `organizations` -- INSERT INTO `organizations` (`id`, `name`, `logo_url`, `slug`, `settings`, `active`, `created_at`, `updated_at`) VALUES (1, 'Fondo de Empleados del Sector Empresarial Colombiano', NULL, 'fedef', NULL, 1, '2026-03-24 20:42:49', '2026-03-24 20:42:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `permissions` -- CREATE TABLE `permissions` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `permissions` -- INSERT INTO `permissions` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'manage_organization', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (2, 'manage_projects', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (3, 'manage_users', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (4, 'facilitate_sessions', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (5, 'view_all_okrs', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (6, 'edit_okrs', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (7, 'submit_checkins', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (8, 'view_own_okrs', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (9, 'view_board_dashboard', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (10, 'use_ai_chat', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (11, 'control_voice', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (12, 'export_reports', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `personal_access_tokens` -- CREATE TABLE `personal_access_tokens` ( `id` bigint UNSIGNED NOT NULL, `tokenable_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `tokenable_id` bigint UNSIGNED NOT NULL, `name` text COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(64) COLLATE utf8mb4_unicode_ci NOT NULL, `abilities` text COLLATE utf8mb4_unicode_ci, `last_used_at` timestamp NULL DEFAULT NULL, `expires_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `playbook_sections` -- CREATE TABLE `playbook_sections` ( `id` bigint UNSIGNED NOT NULL, `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `icon` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 0xF09F9396, `content` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `order` int NOT NULL DEFAULT '0', `roles_visible` json DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `playbook_sections` -- INSERT INTO `playbook_sections` (`id`, `key`, `title`, `icon`, `content`, `order`, `roles_visible`, `created_at`, `updated_at`) VALUES (1, 'que_es_okr', '¿Qué son los OKRs?', '🎯', '## ¿Qué son los OKRs?\n\nOKR significa **Objectives and Key Results** (Objetivos y Resultados Clave). Es una metodología de gestión de estrategia creada en Intel por Andy Grove y popularizada por Google. John Doerr la describe en su libro *Measure What Matters* (2018).\n\n### Los 5 Superpoderes (FACTS)\n\n| Superpoder | Qué significa |\n|---|---|\n| **F**ocus (Enfoque) | 3-5 objetivos que realmente importan, no 20 |\n| **A**lignment (Alineación) | Todos conectados hacia los mismos resultados |\n| **C**ommitment (Compromiso) | Responsables claros con rendición de cuentas |\n| **T**racking (Seguimiento) | Medición continua con corrección temprana |\n| **S**tretching (Ambición) | Metas retadoras que impulsan crecimiento |\n\n### La diferencia con el BSC\n\nEl Balanced Scorecard planifica hacia adelante con métricas de control. Los OKRs son **hipótesis que se validan**: propones que si haces X, lograrás Y, y cada trimestre aprendes si tenías razón.\n\n### Regla de oro\n\nUn buen OKR tiene **60-70% de probabilidad de lograrse**. Si siempre llegas al 100%, tus metas no son lo suficientemente retadoras.', 1, '[\"consultor\", \"sponsor\", \"champion\", \"owner\", \"junta\"]', '2026-03-24 20:42:57', '2026-03-24 20:42:57'), (2, 'scoring', 'Escala de scoring (0.0 a 1.0)', '📊', '## Escala de scoring Doerr\n\nEl score de cada Key Result se calcula así:\n\n```\nscore = (valor_actual - baseline) / (meta - baseline)\n```\n\nEl resultado siempre queda entre 0.0 y 1.0.\n\n### Semáforo\n\n| Score | Color | Significado |\n|---|---|---|\n| ≥ 0.70 | 🟢 Verde | Logrado — ¡pero 1.0 exacto puede indicar meta poco retadora! |\n| 0.40 – 0.69 | 🟡 Amarillo | En progreso — requiere atención |\n| < 0.40 | 🔴 Rojo | En riesgo — requiere acción inmediata |\n\n### Ejemplo práctico FEDEF\n\n**KR:** Aumentar la colocación de crédito del 49.3% al 60% de la cartera potencial\n\n- Baseline: 49.3%\n- Meta: 60%\n- Valor actual al check-in: 53%\n- **Score:** (53 - 49.3) / (60 - 49.3) = 3.7 / 10.7 = **0.35** 🔴\n\nEste KR está en rojo y requiere acción inmediata.\n\n### El score del Objetivo\n\nEl score del Objetivo es el promedio de todos sus KRs:\n\n```\nscore_objetivo = promedio(score_KR1, score_KR2, ..., score_KRn)\n```', 2, '[\"consultor\", \"champion\", \"owner\"]', '2026-03-24 20:42:57', '2026-03-24 20:42:57'), (3, 'buenas_practicas_kr', 'Cómo escribir buenos Key Results', '✍️', '## Cómo escribir buenos Key Results\n\nUn buen KR tiene 4 características: es **medible**, es un **resultado** (no una tarea), es **retador** y tiene un **dueño claro**.\n\n### Prueba del Key Result\n\nAntes de aprobar un KR, hazle estas 4 preguntas:\n\n1. **¿Es medible?** ¿Puedes asignarle un número concreto?\n2. **¿Es un resultado?** ¿Describe qué cambia en el mundo, no qué harás?\n3. **¿Es retador?** ¿Tienes 60-70% de probabilidad de lograrlo?\n4. **¿Tiene dueño?** ¿Hay una persona específica responsable?\n\n### Ejemplos: malo vs bueno\n\n| ❌ Malo (tarea) | ✅ Bueno (resultado) |\n|---|---|\n| Implementar sistema de captación digital | Lograr que el 60% de los asociados usen canales digitales |\n| Hacer campañas de comunicación | Aumentar la satisfacción del asociado de 3.2 a 4.0 (encuesta NPS) |\n| Revisar el proceso de crédito | Reducir el tiempo de aprobación de crédito de 5 a 2 días hábiles |\n| Capacitar al equipo comercial | Aumentar la vinculación de nuevos asociados de 15 a 25 mensuales |\n\n### Regla de la \"semana pasada\"\n\nSi puedes decir \"la semana pasada hice esto\", es una tarea.\nSi dices \"la semana pasada LOGRAMOS esto\", es un resultado.', 3, '[\"consultor\", \"champion\", \"owner\"]', '2026-03-24 20:42:57', '2026-03-24 20:42:57'), (4, 'cadencia_rituales', 'Cadencia y rituales OKR', '📅', '## Cadencia y rituales OKR de FEDEF\n\n### Ritual semanal — CFR (30 minutos)\n**Quién facilita:** OKR Champion\n**Quién participa:** Todo el equipo primario\n\n**Estructura:**\n1. Check-in de ánimo (1 palabra cada uno) — 5 min\n2. KRs en rojo — 2 minutos por KR — 10 min\n3. KRs en amarillo — 1 minuto cada uno — 7 min\n4. Reconocimientos — celebrar avances — 5 min\n5. Compromisos de la semana (máx 3, con dueño) — 3 min\n\n**Regla de oro del CFR:** No es una reunión de reporte. Es una conversación sobre qué está pasando y qué necesita cambiar.\n\n### Ritual mensual — Revisión gerencial (60 minutos)\n**Quién facilita:** Gerente (Sponsor)\n**Quién participa:** Directores + Champion\n\n**Estructura:**\n1. Dashboard con análisis de Claude — 15 min\n2. Revisión por objetivo: logros y bloqueos — 30 min\n3. Decisiones: ¿ajustamos metas? ¿cambiamos prioridades? — 10 min\n4. Próximos pasos — 5 min\n\n### Ritual trimestral — Retrospectiva (medio día)\n**Quién facilita:** OKR Champion + Consultor (primero)\n**Quién participa:** Todo el equipo + Junta\n\n**Estructura:**\n1. Análisis de Claude del ciclo — 30 min\n2. ¿Qué funcionó? — 30 min\n3. ¿Qué no funcionó y por qué? — 30 min\n4. Hipótesis validadas vs refutadas — 30 min\n5. Diseño del siguiente ciclo — 60 min\n\n### Cuándo NO tener reuniones OKR\n- Cuando el check-in ya está actualizado en la plataforma\n- Cuando todos los KRs están en verde\n- Para dar malas noticias (eso se hace directamente, no en el CFR)', 4, '[\"consultor\", \"champion\", \"owner\", \"sponsor\"]', '2026-03-24 20:42:57', '2026-03-24 20:42:57'), (5, 'rol_champion', 'El OKR Champion: guía completa', '🏆', '## El OKR Champion\n\nEl Champion es el guardián de la metodología. No es el jefe de nadie — es el facilitador del sistema.\n\n### Responsabilidades semanales\n\n- [ ] Verificar que todos los owners ingresaron su check-in antes del CFR\n- [ ] Generar la agenda CFR con la IA (botón en el dashboard)\n- [ ] Facilitar la reunión CFR (30 minutos, máximo)\n- [ ] Registrar los compromisos en la plataforma\n- [ ] Alertar a la Gerencia si algún KR rojo no tiene plan de acción\n\n### Responsabilidades mensuales\n\n- [ ] Preparar el dashboard para la revisión gerencial\n- [ ] Generar el análisis mensual con IA\n- [ ] Revisar si hay KRs que necesitan ajuste de meta (con justificación)\n- [ ] Enviar el resumen semanal a todos los participantes\n\n### Responsabilidades trimestrales\n\n- [ ] Facilitar la retrospectiva trimestral\n- [ ] Asegurar que Claude genera el análisis del ciclo\n- [ ] Documentar las hipótesis validadas y refutadas\n- [ ] Liderar el diseño del siguiente ciclo\n\n### Lo que NO debe hacer el Champion\n\n- ❌ Hacer el check-in por otro — el owner siempre ingresa el suyo\n- ❌ Cambiar metas sin consenso del equipo\n- ❌ Cancelar el CFR porque \"no hay nada nuevo\" — siempre hay algo\n- ❌ Convertir el CFR en una reunión de estado de tareas\n\n### Señales de que el sistema está funcionando\n\n- Los owners ingresan su check-in sin que el Champion tenga que recordarles\n- Los KRs rojos tienen planes de acción documentados\n- El equipo debate en el CFR, no solo reporta\n- La Gerencia toma decisiones basadas en los scores, no en intuición', 5, '[\"consultor\", \"champion\"]', '2026-03-24 20:42:57', '2026-03-24 20:42:57'), (6, 'preguntas_frecuentes', 'Preguntas frecuentes', '❓', '## Preguntas frecuentes\n\n**¿Qué hago si no voy a cumplir mi KR?**\nIngresa el check-in con el valor real y un nivel de confianza \"bajo\". Escribe una nota explicando qué está pasando. El Champion lo verá y lo pondrá en la agenda del próximo CFR.\n\n**¿Se puede cambiar la meta a mitad del trimestre?**\nSolo en casos excepcionales y con justificación documentada. Una meta que siempre se mueve no es una meta — es una estimación. El cambio debe pasar por el Champion y la Gerencia.\n\n**¿Qué significa un score de 1.0?**\nQue lograste exactamente la meta. Pero en la metodología Doerr, un 1.0 constante indica que tus metas no son suficientemente retadoras. El rango ideal de logro es 0.7-0.9.\n\n**¿Cuántos KRs puede tener un Objetivo?**\nEntre 2 y 5. Con más de 5 pierdes foco. Con menos de 2, probablemente no estás midiendo todo lo que importa.\n\n**¿Qué pasa si mi KR depende de otro departamento?**\nDocumentalo en la sección de \"dependencias\" de la iniciativa. En el CFR, el Champion facilita el alineamiento entre los owners.\n\n**¿La Junta Directiva puede cambiar los OKRs?**\nLa JD aprueba los OKRs institucionales. Puede sugerir ajustes, pero los cambios operativos los lidera el equipo directivo con el Champion.\n\n**¿Cada cuánto tiempo se revisan los OKRs con la IA?**\n- Check-in semanal: Claude no participa automáticamente, solo cuando el Champion genera la agenda CFR\n- Mensual: Claude genera el análisis automáticamente\n- Trimestral: Claude genera la retrospectiva completa\n- En cualquier momento: puedes preguntarle al chat de Claude', 6, '[\"consultor\", \"sponsor\", \"champion\", \"owner\", \"junta\"]', '2026-03-24 20:42:57', '2026-03-24 20:42:57'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `projects` -- CREATE TABLE `projects` ( `id` bigint UNSIGNED NOT NULL, `organization_id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` text COLLATE utf8mb4_unicode_ci, `period_start` date NOT NULL, `period_end` date NOT NULL, `status` enum('setup','active','closed') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'setup', `methodology_settings` json DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `projects` -- INSERT INTO `projects` (`id`, `organization_id`, `name`, `description`, `period_start`, `period_end`, `status`, `methodology_settings`, `created_at`, `updated_at`) VALUES (1, 1, 'Plan Estratégico 2026-2028', NULL, '2026-01-01', '2028-12-31', 'active', NULL, '2026-03-24 20:42:49', '2026-03-24 20:42:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `renunciations` -- CREATE TABLE `renunciations` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED NOT NULL, `description` text COLLATE utf8mb4_unicode_ci NOT NULL, `justification` text COLLATE utf8mb4_unicode_ci, `votes_yes` int NOT NULL DEFAULT '0', `votes_no` int NOT NULL DEFAULT '0', `total_voters` int NOT NULL DEFAULT '0', `approval_rate` decimal(5,2) NOT NULL DEFAULT '0.00', `formalized` tinyint(1) NOT NULL DEFAULT '0', `threshold` decimal(5,2) NOT NULL DEFAULT '70.00', `proposed_by` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `renunciation_votes` -- CREATE TABLE `renunciation_votes` ( `id` bigint UNSIGNED NOT NULL, `renunciation_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `vote` tinyint(1) NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `roles` -- CREATE TABLE `roles` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `roles` -- INSERT INTO `roles` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'consultor', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (2, 'sponsor', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (3, 'champion', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (4, 'owner', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'), (5, 'junta', 'web', '2026-03-22 16:50:47', '2026-03-22 16:50:47'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `role_has_permissions` -- CREATE TABLE `role_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `role_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `role_has_permissions` -- INSERT INTO `role_has_permissions` (`permission_id`, `role_id`) VALUES (1, 1), (2, 1), (3, 1), (4, 1), (5, 1), (6, 1), (7, 1), (8, 1), (9, 1), (10, 1), (11, 1), (12, 1), (5, 2), (6, 2), (9, 2), (10, 2), (12, 2), (5, 3), (7, 3), (10, 3), (12, 3), (7, 4), (8, 4), (10, 4), (9, 5), (10, 5); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text COLLATE utf8mb4_unicode_ci, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `strategic_bets` -- CREATE TABLE `strategic_bets` ( `id` bigint UNSIGNED NOT NULL, `project_id` bigint UNSIGNED NOT NULL, `hypothesis` text COLLATE utf8mb4_unicode_ci NOT NULL, `capability` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `renunciation` text COLLATE utf8mb4_unicode_ci, `value_logic` text COLLATE utf8mb4_unicode_ci, `risks` text COLLATE utf8mb4_unicode_ci, `feasibility_avg` decimal(4,2) NOT NULL DEFAULT '0.00', `impact_avg` decimal(4,2) NOT NULL DEFAULT '0.00', `score` decimal(4,2) NOT NULL DEFAULT '0.00', `ai_validation` text COLLATE utf8mb4_unicode_ci, `status` enum('proposed','active','discarded') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'proposed', `proposed_by` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `teams` -- CREATE TABLE `teams` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `personal_team` tinyint(1) NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `teams` -- INSERT INTO `teams` (`id`, `user_id`, `name`, `personal_team`, `created_at`, `updated_at`) VALUES (1, 1, 'FYCLS', 1, '2026-03-24 21:09:19', '2026-03-24 21:09:19'), (2, 2, 'FEDEF', 1, '2026-03-24 21:09:26', '2026-03-24 21:09:26'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `team_invitations` -- CREATE TABLE `team_invitations` ( `id` bigint UNSIGNED NOT NULL, `team_id` bigint UNSIGNED NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `role` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `team_user` -- CREATE TABLE `team_user` ( `id` bigint UNSIGNED NOT NULL, `team_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `role` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `team_user` -- INSERT INTO `team_user` (`id`, `team_id`, `user_id`, `role`, `created_at`, `updated_at`) VALUES (1, 1, 1, 'owner', '2026-03-24 21:09:19', '2026-03-24 21:09:19'), (2, 2, 2, 'owner', '2026-03-24 21:09:26', '2026-03-24 21:09:26'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `two_factor_secret` text COLLATE utf8mb4_unicode_ci, `two_factor_recovery_codes` text COLLATE utf8mb4_unicode_ci, `two_factor_confirmed_at` timestamp NULL DEFAULT NULL, `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `current_team_id` bigint UNSIGNED DEFAULT NULL, `profile_photo_path` varchar(2048) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `email_verified_at`, `password`, `two_factor_secret`, `two_factor_recovery_codes`, `two_factor_confirmed_at`, `remember_token`, `current_team_id`, `profile_photo_path`, `created_at`, `updated_at`) VALUES (1, 'Consultor FYCLS', 'consultor@fycls.com', '2026-03-24 20:49:01', '$2y$12$g1w9Y5mYajCa9KBrYKanb.sq4TI6Z6giiWyMvjeTGSPBXq3tDrP9K', NULL, NULL, NULL, NULL, 1, NULL, '2026-03-24 20:49:01', '2026-03-24 21:09:19'), (2, 'Natalia Forero Duran', 'gerente@fedef.com.co', '2026-03-24 20:50:34', '$2y$12$DMHW1oY3Y6RfmNFb88ZbGu3We4G2QEhsz9Tr8YHHFnrHKb3K8KD8i', NULL, NULL, NULL, NULL, 2, NULL, '2026-03-24 20:50:34', '2026-03-24 21:09:26'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `ai_messages` -- ALTER TABLE `ai_messages` ADD PRIMARY KEY (`id`), ADD KEY `ai_messages_live_session_id_foreign` (`live_session_id`), ADD KEY `ai_messages_user_id_foreign` (`user_id`), ADD KEY `ai_project_module` (`project_id`,`module`,`created_at`); -- -- Indices de la tabla `aspirations` -- ALTER TABLE `aspirations` ADD PRIMARY KEY (`id`), ADD KEY `aspirations_project_id_foreign` (`project_id`), ADD KEY `aspirations_user_id_foreign` (`user_id`); -- -- Indices de la tabla `bet_votes` -- ALTER TABLE `bet_votes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `bet_votes_strategic_bet_id_user_id_unique` (`strategic_bet_id`,`user_id`), ADD KEY `bet_votes_user_id_foreign` (`user_id`); -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `capabilities` -- ALTER TABLE `capabilities` ADD PRIMARY KEY (`id`), ADD KEY `capabilities_project_id_foreign` (`project_id`), ADD KEY `capabilities_proposed_by_foreign` (`proposed_by`); -- -- Indices de la tabla `capability_votes` -- ALTER TABLE `capability_votes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `capability_votes_capability_id_user_id_unique` (`capability_id`,`user_id`), ADD KEY `capability_votes_user_id_foreign` (`user_id`); -- -- Indices de la tabla `check_ins` -- ALTER TABLE `check_ins` ADD PRIMARY KEY (`id`), ADD KEY `check_ins_user_id_foreign` (`user_id`), ADD KEY `checkin_week` (`key_result_id`,`week_number`,`year`); -- -- Indices de la tabla `cycles` -- ALTER TABLE `cycles` ADD PRIMARY KEY (`id`), ADD KEY `cycles_project_id_foreign` (`project_id`); -- -- Indices de la tabla `dofa_factors` -- ALTER TABLE `dofa_factors` ADD PRIMARY KEY (`id`), ADD KEY `dofa_factors_project_id_foreign` (`project_id`), ADD KEY `dofa_factors_created_by_foreign` (`created_by`); -- -- Indices de la tabla `dofa_sessions` -- ALTER TABLE `dofa_sessions` ADD PRIMARY KEY (`id`), ADD KEY `dofa_sessions_project_id_foreign` (`project_id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `initiatives` -- ALTER TABLE `initiatives` ADD PRIMARY KEY (`id`), ADD KEY `initiatives_key_result_id_foreign` (`key_result_id`), ADD KEY `initiatives_owner_id_foreign` (`owner_id`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `key_results` -- ALTER TABLE `key_results` ADD PRIMARY KEY (`id`), ADD KEY `kr_status_light` (`objective_id`,`status`,`traffic_light`), ADD KEY `kr_owner_status` (`owner_id`,`status`); -- -- Indices de la tabla `live_sessions` -- ALTER TABLE `live_sessions` ADD PRIMARY KEY (`id`), ADD KEY `live_sessions_project_id_foreign` (`project_id`), ADD KEY `live_sessions_facilitated_by_foreign` (`facilitated_by`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD PRIMARY KEY (`permission_id`,`model_id`,`model_type`), ADD KEY `model_has_permissions_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD PRIMARY KEY (`role_id`,`model_id`,`model_type`), ADD KEY `model_has_roles_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `objectives` -- ALTER TABLE `objectives` ADD PRIMARY KEY (`id`), ADD KEY `objectives_owner_id_foreign` (`owner_id`), ADD KEY `obj_cycle_level` (`cycle_id`,`level`,`status`); -- -- Indices de la tabla `organizations` -- ALTER TABLE `organizations` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `organizations_slug_unique` (`slug`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `permissions` -- ALTER TABLE `permissions` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `permissions_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `personal_access_tokens_token_unique` (`token`), ADD KEY `personal_access_tokens_tokenable_type_tokenable_id_index` (`tokenable_type`,`tokenable_id`), ADD KEY `personal_access_tokens_expires_at_index` (`expires_at`); -- -- Indices de la tabla `playbook_sections` -- ALTER TABLE `playbook_sections` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `playbook_sections_key_unique` (`key`); -- -- Indices de la tabla `projects` -- ALTER TABLE `projects` ADD PRIMARY KEY (`id`), ADD KEY `projects_organization_id_foreign` (`organization_id`); -- -- Indices de la tabla `renunciations` -- ALTER TABLE `renunciations` ADD PRIMARY KEY (`id`), ADD KEY `renunciations_project_id_foreign` (`project_id`), ADD KEY `renunciations_proposed_by_foreign` (`proposed_by`); -- -- Indices de la tabla `renunciation_votes` -- ALTER TABLE `renunciation_votes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `renunciation_votes_renunciation_id_user_id_unique` (`renunciation_id`,`user_id`), ADD KEY `renunciation_votes_user_id_foreign` (`user_id`); -- -- Indices de la tabla `roles` -- ALTER TABLE `roles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `roles_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD PRIMARY KEY (`permission_id`,`role_id`), ADD KEY `role_has_permissions_role_id_foreign` (`role_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `strategic_bets` -- ALTER TABLE `strategic_bets` ADD PRIMARY KEY (`id`), ADD KEY `strategic_bets_project_id_foreign` (`project_id`), ADD KEY `strategic_bets_proposed_by_foreign` (`proposed_by`); -- -- Indices de la tabla `teams` -- ALTER TABLE `teams` ADD PRIMARY KEY (`id`), ADD KEY `teams_user_id_index` (`user_id`); -- -- Indices de la tabla `team_invitations` -- ALTER TABLE `team_invitations` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `team_invitations_team_id_email_unique` (`team_id`,`email`); -- -- Indices de la tabla `team_user` -- ALTER TABLE `team_user` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `team_user_team_id_user_id_unique` (`team_id`,`user_id`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `ai_messages` -- ALTER TABLE `ai_messages` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `aspirations` -- ALTER TABLE `aspirations` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `bet_votes` -- ALTER TABLE `bet_votes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `capabilities` -- ALTER TABLE `capabilities` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `capability_votes` -- ALTER TABLE `capability_votes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `check_ins` -- ALTER TABLE `check_ins` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `cycles` -- ALTER TABLE `cycles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `dofa_factors` -- ALTER TABLE `dofa_factors` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `dofa_sessions` -- ALTER TABLE `dofa_sessions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `initiatives` -- ALTER TABLE `initiatives` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `key_results` -- ALTER TABLE `key_results` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `live_sessions` -- ALTER TABLE `live_sessions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=25; -- -- AUTO_INCREMENT de la tabla `objectives` -- ALTER TABLE `objectives` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `organizations` -- ALTER TABLE `organizations` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `permissions` -- ALTER TABLE `permissions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=13; -- -- AUTO_INCREMENT de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `playbook_sections` -- ALTER TABLE `playbook_sections` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `projects` -- ALTER TABLE `projects` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `renunciations` -- ALTER TABLE `renunciations` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `renunciation_votes` -- ALTER TABLE `renunciation_votes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `roles` -- ALTER TABLE `roles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `strategic_bets` -- ALTER TABLE `strategic_bets` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `teams` -- ALTER TABLE `teams` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `team_invitations` -- ALTER TABLE `team_invitations` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `team_user` -- ALTER TABLE `team_user` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `ai_messages` -- ALTER TABLE `ai_messages` ADD CONSTRAINT `ai_messages_live_session_id_foreign` FOREIGN KEY (`live_session_id`) REFERENCES `live_sessions` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_messages_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_messages_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `aspirations` -- ALTER TABLE `aspirations` ADD CONSTRAINT `aspirations_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `aspirations_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `bet_votes` -- ALTER TABLE `bet_votes` ADD CONSTRAINT `bet_votes_strategic_bet_id_foreign` FOREIGN KEY (`strategic_bet_id`) REFERENCES `strategic_bets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `bet_votes_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `capabilities` -- ALTER TABLE `capabilities` ADD CONSTRAINT `capabilities_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `capabilities_proposed_by_foreign` FOREIGN KEY (`proposed_by`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `capability_votes` -- ALTER TABLE `capability_votes` ADD CONSTRAINT `capability_votes_capability_id_foreign` FOREIGN KEY (`capability_id`) REFERENCES `capabilities` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `capability_votes_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `check_ins` -- ALTER TABLE `check_ins` ADD CONSTRAINT `check_ins_key_result_id_foreign` FOREIGN KEY (`key_result_id`) REFERENCES `key_results` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `check_ins_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `cycles` -- ALTER TABLE `cycles` ADD CONSTRAINT `cycles_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `dofa_factors` -- ALTER TABLE `dofa_factors` ADD CONSTRAINT `dofa_factors_created_by_foreign` FOREIGN KEY (`created_by`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `dofa_factors_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `dofa_sessions` -- ALTER TABLE `dofa_sessions` ADD CONSTRAINT `dofa_sessions_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `initiatives` -- ALTER TABLE `initiatives` ADD CONSTRAINT `initiatives_key_result_id_foreign` FOREIGN KEY (`key_result_id`) REFERENCES `key_results` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `initiatives_owner_id_foreign` FOREIGN KEY (`owner_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `key_results` -- ALTER TABLE `key_results` ADD CONSTRAINT `key_results_objective_id_foreign` FOREIGN KEY (`objective_id`) REFERENCES `objectives` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `key_results_owner_id_foreign` FOREIGN KEY (`owner_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `live_sessions` -- ALTER TABLE `live_sessions` ADD CONSTRAINT `live_sessions_facilitated_by_foreign` FOREIGN KEY (`facilitated_by`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `live_sessions_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD CONSTRAINT `model_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD CONSTRAINT `model_has_roles_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `objectives` -- ALTER TABLE `objectives` ADD CONSTRAINT `objectives_cycle_id_foreign` FOREIGN KEY (`cycle_id`) REFERENCES `cycles` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `objectives_owner_id_foreign` FOREIGN KEY (`owner_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `projects` -- ALTER TABLE `projects` ADD CONSTRAINT `projects_organization_id_foreign` FOREIGN KEY (`organization_id`) REFERENCES `organizations` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `renunciations` -- ALTER TABLE `renunciations` ADD CONSTRAINT `renunciations_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `renunciations_proposed_by_foreign` FOREIGN KEY (`proposed_by`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `renunciation_votes` -- ALTER TABLE `renunciation_votes` ADD CONSTRAINT `renunciation_votes_renunciation_id_foreign` FOREIGN KEY (`renunciation_id`) REFERENCES `renunciations` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `renunciation_votes_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD CONSTRAINT `role_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `role_has_permissions_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `strategic_bets` -- ALTER TABLE `strategic_bets` ADD CONSTRAINT `strategic_bets_project_id_foreign` FOREIGN KEY (`project_id`) REFERENCES `projects` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `strategic_bets_proposed_by_foreign` FOREIGN KEY (`proposed_by`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `team_invitations` -- ALTER TABLE `team_invitations` ADD CONSTRAINT `team_invitations_team_id_foreign` FOREIGN KEY (`team_id`) REFERENCES `teams` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_faber` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_faber` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_faber`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `actividades` -- CREATE TABLE `actividades` ( `id` bigint UNSIGNED NOT NULL, `codigo` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL, `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `imagen` varchar(500) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `descripcion` longtext COLLATE utf8mb4_unicode_ci, `categoria_id` bigint UNSIGNED NOT NULL, `tipo_inscripcion` enum('individual_unica','individual_jornada','individual_ciclica','equipos','boletas') COLLATE utf8mb4_unicode_ci NOT NULL, `cobertura` enum('nacional','sucursal','multi_sucursal') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'nacional', `sucursales_permitidas` json DEFAULT NULL COMMENT 'IDs de sucursales si multi_sucursal', `sucursal_id` bigint UNSIGNED DEFAULT NULL, `sede_id` bigint UNSIGNED DEFAULT NULL, `fecha_inicio_inscripcion` datetime NOT NULL, `fecha_limite_inscripcion` datetime NOT NULL, `fecha_realizacion` datetime NOT NULL, `fecha_fin_realizacion` datetime DEFAULT NULL, `fecha_maxima_cancelacion` datetime NOT NULL, `cupos_totales` int NOT NULL, `cupos_disponibles` int NOT NULL, `cupos_minimos_equipo` int DEFAULT NULL, `cupos_maximos_equipo` int DEFAULT NULL, `costo` decimal(12,2) NOT NULL DEFAULT '0.00', `costo_unitario_asociado` decimal(12,2) NOT NULL DEFAULT '0.00', `multa_no_asistencia` decimal(12,2) NOT NULL DEFAULT '0.00', `requiere_aprobacion` tinyint(1) NOT NULL DEFAULT '0', `terminos_condiciones` longtext COLLATE utf8mb4_unicode_ci, `texto_confirmacion` text COLLATE utf8mb4_unicode_ci, `texto_lista_espera` text COLLATE utf8mb4_unicode_ci, `texto_cancelacion` text COLLATE utf8mb4_unicode_ci, `recomendaciones` text COLLATE utf8mb4_unicode_ci, `recordatorios_dias` json DEFAULT NULL COMMENT 'Array de días previos: [7,3,1]', `estado` enum('borrador','publicada','cerrada','finalizada','cancelada') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'borrador', `creada_por` bigint UNSIGNED DEFAULT NULL, `publicada_por` bigint UNSIGNED DEFAULT NULL, `publicada_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `actividades` -- INSERT INTO `actividades` (`id`, `codigo`, `nombre`, `imagen`, `descripcion`, `categoria_id`, `tipo_inscripcion`, `cobertura`, `sucursales_permitidas`, `sucursal_id`, `sede_id`, `fecha_inicio_inscripcion`, `fecha_limite_inscripcion`, `fecha_realizacion`, `fecha_fin_realizacion`, `fecha_maxima_cancelacion`, `cupos_totales`, `cupos_disponibles`, `cupos_minimos_equipo`, `cupos_maximos_equipo`, `costo`, `costo_unitario_asociado`, `multa_no_asistencia`, `requiere_aprobacion`, `terminos_condiciones`, `texto_confirmacion`, `texto_lista_espera`, `texto_cancelacion`, `recomendaciones`, `recordatorios_dias`, `estado`, `creada_por`, `publicada_por`, `publicada_at`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, 'YOGA-001', 'Clase de Yoga al Amanecer', NULL, 'Actividad de bienestar para asociados.', 1, 'individual_unica', 'nacional', NULL, NULL, 1, '2026-05-18 11:25:52', '2026-06-04 11:25:52', '2026-06-09 11:25:52', NULL, '2026-06-07 11:25:52', 30, 28, NULL, NULL, 0.00, 0.00, 0.00, 0, 'Al inscribirte aceptas las políticas de bienestar y autorizas el uso de tu información para fines administrativos.', NULL, NULL, NULL, 'Trae ropa cómoda, tapete e hidratación.', '[7, 3, 1]', 'publicada', NULL, NULL, '2026-05-19 11:25:52', '2026-05-20 11:25:52', '2026-05-21 17:12:04', NULL), (2, 'TALLER-002', 'Taller de Manejo del Estrés', NULL, 'Actividad de bienestar para asociados.', 1, 'individual_jornada', 'nacional', NULL, NULL, 1, '2026-05-18 11:25:52', '2026-06-04 11:25:52', '2026-06-09 11:25:52', NULL, '2026-06-07 11:25:52', 60, 59, NULL, NULL, 0.00, 0.00, 0.00, 0, 'Al inscribirte aceptas las políticas de bienestar y autorizas el uso de tu información para fines administrativos.', NULL, NULL, NULL, NULL, '[7, 3, 1]', 'publicada', NULL, NULL, '2026-05-19 11:25:52', '2026-05-20 11:25:52', '2026-05-21 15:43:30', NULL), (3, 'PLAN-SALUD-003', 'Plan de Salud Preventiva', NULL, 'Actividad de bienestar para asociados.', 4, 'individual_ciclica', 'nacional', NULL, NULL, 1, '2026-05-18 11:25:52', '2026-06-04 11:25:52', '2026-06-09 11:25:52', NULL, '2026-06-07 11:25:52', 50, 49, NULL, NULL, 0.00, 0.00, 0.00, 0, 'Al inscribirte aceptas las políticas de bienestar y autorizas el uso de tu información para fines administrativos.', NULL, NULL, NULL, NULL, '[7, 3, 1]', 'publicada', NULL, NULL, '2026-05-19 11:25:52', '2026-05-20 11:25:52', '2026-05-21 16:13:46', NULL), (4, 'TORNEO-004', 'Torneo de Fútbol Inter-Sucursales', NULL, 'Actividad de bienestar para asociados.', 2, 'equipos', 'nacional', NULL, NULL, 1, '2026-05-18 11:25:52', '2026-06-04 11:25:52', '2026-06-09 11:25:52', NULL, '2026-06-07 11:25:52', 80, 80, 5, 11, 0.00, 0.00, 0.00, 0, 'Al inscribirte aceptas las políticas de bienestar y autorizas el uso de tu información para fines administrativos.', NULL, NULL, NULL, NULL, '[7, 3, 1]', 'publicada', NULL, NULL, '2026-05-19 11:25:52', '2026-05-20 11:25:52', '2026-05-20 11:25:52', NULL), (5, 'A', 'Ajedrez', NULL, 'A', 3, 'individual_unica', 'sucursal', NULL, 1, 2, '2026-05-20 16:06:00', '2026-05-22 16:06:00', '2026-05-24 16:06:00', NULL, '2026-05-22 16:07:00', 4, 3, 1, 1, 0.00, 39000.00, 0.00, 0, 'a', NULL, NULL, NULL, 'a', NULL, 'publicada', 20, 20, '2026-05-20 16:07:31', '2026-05-20 16:07:16', '2026-05-20 16:10:55', NULL), (6, 'CNC', 'Concierto de aniversario', NULL, 'Texto ejemplo Concierto de aniversario', 3, 'individual_jornada', 'nacional', NULL, NULL, NULL, '2026-05-21 17:07:00', '2026-05-23 17:07:00', '2026-05-24 17:07:00', NULL, '2026-05-23 17:07:00', 2001, 2001, NULL, NULL, 0.00, 20000.00, 0.00, 1, 'Prueba concierto', NULL, NULL, NULL, 'Prueba concierto', NULL, 'publicada', 21, 21, '2026-05-21 17:09:05', '2026-05-21 17:08:43', '2026-05-21 17:09:05', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `boletas` -- CREATE TABLE `boletas` ( `id` bigint UNSIGNED NOT NULL, `actividad_id` bigint UNSIGNED NOT NULL, `codigo` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL, `precio` decimal(12,2) NOT NULL DEFAULT '0.00', `estado` enum('disponible','reservada','vendida','usada','anulada') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'disponible', `asignada_user_id` bigint UNSIGNED DEFAULT NULL, `inscripcion_id` bigint UNSIGNED DEFAULT NULL, `asignada_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache` -- CREATE TABLE `cache` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `value` mediumtext COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `categorias_actividad` -- CREATE TABLE `categorias_actividad` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `codigo` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci, `ciclica` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Aplica regla cíclica por periodo', `periodo_ciclico` varchar(20) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'anual, semestral, mensual', `activa` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `categorias_actividad` -- INSERT INTO `categorias_actividad` (`id`, `nombre`, `codigo`, `descripcion`, `ciclica`, `periodo_ciclico`, `activa`, `created_at`, `updated_at`) VALUES (1, 'Recreativa', 'recreativa', NULL, 0, NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (2, 'Deportiva', 'deportiva', NULL, 0, NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (3, 'Cultural', 'cultural', NULL, 0, NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (4, 'Salud y bienestar', 'salud', NULL, 1, 'anual', 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (5, 'Turismo', 'turismo', NULL, 1, 'anual', 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `equipos` -- CREATE TABLE `equipos` ( `id` bigint UNSIGNED NOT NULL, `actividad_id` bigint UNSIGNED NOT NULL, `lider_user_id` bigint UNSIGNED NOT NULL, `jornada_id` bigint UNSIGNED DEFAULT NULL, `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `estado` enum('borrador','pendiente_aceptaciones','completo','aprobado','rechazado','cancelado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'borrador', `notas` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `equipo_integrantes` -- CREATE TABLE `equipo_integrantes` ( `id` bigint UNSIGNED NOT NULL, `equipo_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `identificacion` varchar(30) COLLATE utf8mb4_unicode_ci NOT NULL, `nombre_completo` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `eps` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `condicion_especial` text COLLATE utf8mb4_unicode_ci COMMENT 'Discapacidad, condición médica', `es_lider` tinyint(1) NOT NULL DEFAULT '0', `estado_aceptacion` enum('pendiente','aceptado','rechazado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `validado_linix` tinyint(1) NOT NULL DEFAULT '0', `asociado_activo` tinyint(1) NOT NULL DEFAULT '0', `invitado_at` timestamp NULL DEFAULT NULL, `respondido_at` timestamp NULL DEFAULT NULL, `token_invitacion` varchar(80) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `inscripciones` -- CREATE TABLE `inscripciones` ( `id` bigint UNSIGNED NOT NULL, `actividad_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `jornada_id` bigint UNSIGNED DEFAULT NULL, `equipo_id` bigint UNSIGNED DEFAULT NULL, `estado` enum('pendiente','confirmada','en_lista_espera','aprobada','negada','cancelada_asociado','cancelada_admin','finalizada','no_asistio') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `cantidad_boletas` int NOT NULL DEFAULT '1', `costo_total` decimal(12,2) NOT NULL DEFAULT '0.00', `terminos_aceptados` tinyint(1) NOT NULL DEFAULT '0', `terminos_aceptados_at` timestamp NULL DEFAULT NULL, `terminos_ip` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `confirmada_at` timestamp NULL DEFAULT NULL, `cancelada_at` timestamp NULL DEFAULT NULL, `motivo_cancelacion` text COLLATE utf8mb4_unicode_ci, `aprobada_por` bigint UNSIGNED DEFAULT NULL, `aprobada_at` timestamp NULL DEFAULT NULL, `motivo_negacion` text COLLATE utf8mb4_unicode_ci, `datos_adicionales` json DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `inscripciones` -- INSERT INTO `inscripciones` (`id`, `actividad_id`, `user_id`, `jornada_id`, `equipo_id`, `estado`, `cantidad_boletas`, `costo_total`, `terminos_aceptados`, `terminos_aceptados_at`, `terminos_ip`, `confirmada_at`, `cancelada_at`, `motivo_cancelacion`, `aprobada_por`, `aprobada_at`, `motivo_negacion`, `datos_adicionales`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, 1, 22, NULL, NULL, 'confirmada', 1, 0.00, 1, '2026-05-20 16:09:51', '190.61.46.247', '2026-05-20 16:09:51', NULL, NULL, NULL, NULL, NULL, NULL, '2026-05-20 16:09:51', '2026-05-20 16:09:51', NULL), (2, 5, 31, NULL, NULL, 'confirmada', 1, 39000.00, 1, '2026-05-20 16:10:55', '190.61.46.247', '2026-05-20 16:10:55', NULL, NULL, NULL, NULL, NULL, NULL, '2026-05-20 16:10:55', '2026-05-20 16:10:55', NULL), (3, 2, 22, 1, NULL, 'confirmada', 1, 0.00, 1, '2026-05-21 15:43:30', '190.61.46.247', '2026-05-21 15:43:30', NULL, NULL, NULL, NULL, NULL, NULL, '2026-05-21 15:43:30', '2026-05-21 15:43:30', NULL), (4, 3, 22, NULL, NULL, 'confirmada', 1, 0.00, 1, '2026-05-21 16:13:46', '190.61.46.247', '2026-05-21 16:13:46', NULL, NULL, NULL, NULL, NULL, NULL, '2026-05-21 16:13:46', '2026-05-21 16:13:46', NULL), (5, 1, 24, NULL, NULL, 'confirmada', 1, 0.00, 1, '2026-05-21 17:12:04', '190.61.46.247', '2026-05-21 17:12:04', NULL, NULL, NULL, NULL, NULL, NULL, '2026-05-21 17:12:04', '2026-05-21 17:12:04', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `inscripcion_estados_historial` -- CREATE TABLE `inscripcion_estados_historial` ( `id` bigint UNSIGNED NOT NULL, `inscripcion_id` bigint UNSIGNED NOT NULL, `estado_anterior` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `estado_nuevo` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL, `cambiado_por` bigint UNSIGNED DEFAULT NULL, `observacion` text COLLATE utf8mb4_unicode_ci, `cambiado_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `inscripcion_estados_historial` -- INSERT INTO `inscripcion_estados_historial` (`id`, `inscripcion_id`, `estado_anterior`, `estado_nuevo`, `cambiado_por`, `observacion`, `cambiado_at`) VALUES (1, 1, NULL, 'confirmada', 22, 'Inscripción creada', '2026-05-20 16:09:51'), (2, 2, NULL, 'confirmada', 31, 'Inscripción creada', '2026-05-20 16:10:55'), (3, 3, NULL, 'confirmada', 22, 'Inscripción creada', '2026-05-21 15:43:30'), (4, 4, NULL, 'confirmada', 22, 'Inscripción creada', '2026-05-21 16:13:46'), (5, 5, NULL, 'confirmada', 24, 'Inscripción creada', '2026-05-21 17:12:04'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jornadas` -- CREATE TABLE `jornadas` ( `id` bigint UNSIGNED NOT NULL, `actividad_id` bigint UNSIGNED NOT NULL, `sede_id` bigint UNSIGNED DEFAULT NULL, `nombre` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Ej: "Mañana 9-11", "Sede Chapinero AM"', `fecha` date NOT NULL, `hora_inicio` time NOT NULL, `hora_fin` time DEFAULT NULL, `cupos_totales` int NOT NULL, `cupos_disponibles` int NOT NULL, `activa` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jornadas` -- INSERT INTO `jornadas` (`id`, `actividad_id`, `sede_id`, `nombre`, `fecha`, `hora_inicio`, `hora_fin`, `cupos_totales`, `cupos_disponibles`, `activa`, `created_at`, `updated_at`) VALUES (1, 2, 1, 'Jornada 1', '2026-06-10', '09:00:00', '11:00:00', 20, 19, 1, '2026-05-20 11:25:52', '2026-05-21 15:43:30'), (2, 2, 1, 'Jornada 3', '2026-06-12', '09:00:00', '11:00:00', 20, 20, 1, '2026-05-20 11:25:52', '2026-05-20 11:25:52'), (3, 2, 1, 'Jornada 5', '2026-06-14', '09:00:00', '11:00:00', 20, 20, 1, '2026-05-20 11:25:52', '2026-05-20 11:25:52'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `lista_espera` -- CREATE TABLE `lista_espera` ( `id` bigint UNSIGNED NOT NULL, `actividad_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `jornada_id` bigint UNSIGNED DEFAULT NULL, `posicion` int NOT NULL, `ingreso_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP, `estado` enum('en_espera','asignada','descartada','expirada') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'en_espera', `inscripcion_id` bigint UNSIGNED DEFAULT NULL, `asignada_por` bigint UNSIGNED DEFAULT NULL, `asignada_at` timestamp NULL DEFAULT NULL, `notificada_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `logs_acceso` -- CREATE TABLE `logs_acceso` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `identificacion` varchar(30) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `resultado` enum('exitoso','fallido','otp_pendiente','otp_fallido','bloqueado') COLLATE utf8mb4_unicode_ci NOT NULL, `ip` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` varchar(500) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `detalle` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `logs_acceso` -- INSERT INTO `logs_acceso` (`id`, `user_id`, `identificacion`, `email`, `resultado`, `ip`, `user_agent`, `detalle`, `created_at`) VALUES (1, NULL, '1000000001', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:20:33'), (2, NULL, '1000000101-110', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:20:59'), (3, NULL, '1000000101', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:21:48'), (4, NULL, '1000000101', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:26:34'), (5, NULL, '1000000001', 'superadmin@bienestar.test', 'bloqueado', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Asociado inactivo', '2026-05-20 16:28:06'), (6, NULL, '1000000101', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:31:51'), (7, NULL, '1000000101-110', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:34:09'), (8, NULL, '1000000010', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:56:46'), (9, NULL, '1000000020', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:57:48'), (10, NULL, '1000000030', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 16:58:32'), (11, NULL, '1000000010', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 17:21:17'), (12, NULL, '1000000010', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 17:21:42'), (13, NULL, '1000000020', NULL, 'fallido', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'Credenciales inválidas', '2026-05-20 17:21:55'), (14, NULL, '1000000010', 'superadmin@bienestar.test', 'otp_pendiente', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 17:27:12'), (15, NULL, '1000000010', 'superadmin@bienestar.test', 'exitoso', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 17:27:23'), (16, NULL, '1000000030', 'comunicaciones@bienestar.test', 'otp_pendiente', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 17:30:57'), (17, NULL, '1000000030', 'comunicaciones@bienestar.test', 'exitoso', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 17:31:17'), (18, 22, '1000000102', 'asociado1@bienestar.test', 'otp_pendiente', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 19:15:52'), (19, 22, '1000000102', 'asociado1@bienestar.test', 'exitoso', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 19:15:54'), (20, 19, '1000000010', 'superadmin@bienestar.test', 'otp_pendiente', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 20:47:17'), (21, 19, '1000000010', 'superadmin@bienestar.test', 'exitoso', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 20:47:22'), (22, 22, '1000000102', 'asociado1@bienestar.test', 'otp_pendiente', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 20:48:16'), (23, 22, '1000000102', 'asociado1@bienestar.test', 'exitoso', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-05-20 20:48:18'), (24, 21, '1000000030', 'comunicaciones@bienestar.test', 'otp_pendiente', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) 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(KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-06-04 22:42:55'), (85, 22, '1000000102', 'asociado1@bienestar.test', 'exitoso', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-06-04 22:42:57'), (86, 22, '1000000102', 'asociado1@bienestar.test', 'otp_pendiente', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-06-04 22:43:49'), (87, 22, '1000000102', 'asociado1@bienestar.test', 'exitoso', '190.61.46.247', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', NULL, '2026-06-04 22:43:52'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `logs_linix` -- CREATE TABLE `logs_linix` ( `id` bigint UNSIGNED NOT NULL, `accion` varchar(80) COLLATE utf8mb4_unicode_ci NOT NULL, `identificacion` varchar(30) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `exitoso` tinyint(1) NOT NULL DEFAULT '0', `request_data` text COLLATE utf8mb4_unicode_ci, `response_data` text COLLATE utf8mb4_unicode_ci, `error` text COLLATE utf8mb4_unicode_ci, `duracion_ms` int DEFAULT NULL, `created_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `logs_linix` -- INSERT INTO `logs_linix` (`id`, `accion`, `identificacion`, `exitoso`, `request_data`, `response_data`, `error`, `duracion_ms`, `created_at`) VALUES (1, 'consultarAsociado', '1000000001', 1, NULL, NULL, NULL, 0, '2026-05-20 16:28:06'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '2025_01_01_000001_create_cache_and_jobs_tables', 1), (2, '2025_01_01_000003_create_permission_tables', 1), (3, '2025_01_01_000005_create_sucursales_table', 1), (4, '2025_01_01_000010_create_users_table', 1), (5, '2025_01_01_000020_create_categorias_y_plantillas', 1), (6, '2025_01_01_000030_create_actividades_y_jornadas', 1), (7, '2025_01_01_000040_create_inscripciones_y_equipos', 1), (8, '2025_01_01_000050_create_lista_espera_boletas_logs', 1), (9, '2026_05_20_000001_add_imagen_y_notificaciones', 2); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_permissions` -- CREATE TABLE `model_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_roles` -- CREATE TABLE `model_has_roles` ( `role_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `model_has_roles` -- INSERT INTO `model_has_roles` (`role_id`, `model_type`, `model_id`) VALUES (1, 'App\\Models\\User', 1), (2, 'App\\Models\\User', 2), (3, 'App\\Models\\User', 3), (4, 'App\\Models\\User', 4), (4, 'App\\Models\\User', 5), (4, 'App\\Models\\User', 6), (4, 'App\\Models\\User', 7), (4, 'App\\Models\\User', 8), (4, 'App\\Models\\User', 9), (4, 'App\\Models\\User', 10), (4, 'App\\Models\\User', 11), (4, 'App\\Models\\User', 12), (4, 'App\\Models\\User', 13), (1, 'App\\Models\\User', 15), (2, 'App\\Models\\User', 16), (3, 'App\\Models\\User', 17), (1, 'App\\Models\\User', 19), (2, 'App\\Models\\User', 20), (3, 'App\\Models\\User', 21), (4, 'App\\Models\\User', 22), (4, 'App\\Models\\User', 23), (4, 'App\\Models\\User', 24), (4, 'App\\Models\\User', 25), (4, 'App\\Models\\User', 26), (4, 'App\\Models\\User', 27), (4, 'App\\Models\\User', 28), (4, 'App\\Models\\User', 29), (4, 'App\\Models\\User', 30), (4, 'App\\Models\\User', 31); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `notificaciones` -- CREATE TABLE `notificaciones` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `tipo` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'info', `titulo` varchar(200) COLLATE utf8mb4_unicode_ci NOT NULL, `mensaje` text COLLATE utf8mb4_unicode_ci NOT NULL, `url` varchar(500) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `data` json DEFAULT NULL, `leida_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `notificaciones` -- INSERT INTO `notificaciones` (`id`, `user_id`, `tipo`, `titulo`, `mensaje`, `url`, `data`, `leida_at`, `created_at`, `updated_at`) VALUES (1, 22, 'aprobada', '✓ Inscripción confirmada', 'Tu inscripción a \"Plan de Salud Preventiva\" quedó confirmada. ¡Te esperamos!', 'https://faber.evolucionamos.com/mis-actividades', '{\"inscripcion_id\": 4}', NULL, '2026-05-21 16:13:46', '2026-05-21 16:13:46'), (2, 24, 'aprobada', '✓ Inscripción confirmada', 'Tu inscripción a \"Clase de Yoga al Amanecer\" quedó confirmada. ¡Te esperamos!', 'https://faber.evolucionamos.com/mis-actividades', '{\"inscripcion_id\": 5}', NULL, '2026-05-21 17:12:04', '2026-05-21 17:12:04'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `notificaciones_enviadas` -- CREATE TABLE `notificaciones_enviadas` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `inscripcion_id` bigint UNSIGNED DEFAULT NULL, `plantilla_codigo` varchar(80) COLLATE utf8mb4_unicode_ci NOT NULL, `destinatario` varchar(150) COLLATE utf8mb4_unicode_ci NOT NULL, `asunto` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `estado` enum('pendiente','enviada','fallida') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `error` text COLLATE utf8mb4_unicode_ci, `enviada_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `notificaciones_enviadas` -- INSERT INTO `notificaciones_enviadas` (`id`, `user_id`, `inscripcion_id`, `plantilla_codigo`, `destinatario`, `asunto`, `estado`, `error`, `enviada_at`, `created_at`, `updated_at`) VALUES (1, NULL, NULL, 'otp_codigo', 'superadmin@bienestar.test', 'Tu código de acceso', 'fallida', 'Connection could not be established with host \"mail.tudominio.com:587\": stream_socket_client(): Unable to connect to mail.tudominio.com:587 (Connection timed out)', NULL, '2026-05-20 12:26:12', '2026-05-20 12:27:12'), (2, NULL, NULL, 'otp_codigo', 'comunicaciones@bienestar.test', 'Tu código de acceso', 'fallida', 'Connection could not be established with host \"mail.tudominio.com:587\": stream_socket_client(): Unable to connect to mail.tudominio.com:587 (Connection timed out)', NULL, '2026-05-20 12:29:57', '2026-05-20 12:30:57'), (3, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 14:15:52', '2026-05-20 14:15:52', '2026-05-20 14:15:52'), (4, 19, NULL, 'otp_codigo', 'superadmin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 15:47:17', '2026-05-20 15:47:17', '2026-05-20 15:47:17'), (5, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 15:48:16', '2026-05-20 15:48:16', '2026-05-20 15:48:16'), (6, 21, NULL, 'otp_codigo', 'comunicaciones@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 15:50:28', '2026-05-20 15:50:28', '2026-05-20 15:50:28'), (7, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 15:52:58', '2026-05-20 15:52:58', '2026-05-20 15:52:58'), (8, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 16:09:23', '2026-05-20 16:09:23', '2026-05-20 16:09:23'), (9, 22, 1, 'confirmacion_inscripcion', 'asociado1@bienestar.test', 'Inscripción confirmada: Clase de Yoga al Amanecer', 'enviada', NULL, '2026-05-20 16:09:51', '2026-05-20 16:09:51', '2026-05-20 16:09:51'), (10, 31, NULL, 'otp_codigo', 'asociado10@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 16:10:34', '2026-05-20 16:10:34', '2026-05-20 16:10:34'), (11, 31, 2, 'confirmacion_inscripcion', 'asociado10@bienestar.test', 'Inscripción confirmada: Ajedrez', 'enviada', NULL, '2026-05-20 16:10:55', '2026-05-20 16:10:55', '2026-05-20 16:10:55'), (12, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 16:11:23', '2026-05-20 16:11:23', '2026-05-20 16:11:23'), (13, 19, NULL, 'otp_codigo', 'superadmin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-20 16:14:11', '2026-05-20 16:14:11', '2026-05-20 16:14:11'), (14, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 15:42:46', '2026-05-21 15:42:46', '2026-05-21 15:42:46'), (15, 22, 3, 'confirmacion_inscripcion', 'asociado1@bienestar.test', 'Inscripción confirmada: Taller de Manejo del Estrés', 'enviada', NULL, '2026-05-21 15:43:30', '2026-05-21 15:43:30', '2026-05-21 15:43:30'), (16, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 15:43:52', '2026-05-21 15:43:52', '2026-05-21 15:43:52'), (17, 21, NULL, 'otp_codigo', 'comunicaciones@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 15:48:27', '2026-05-21 15:48:27', '2026-05-21 15:48:27'), (18, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 16:13:26', '2026-05-21 16:13:26', '2026-05-21 16:13:26'), (19, 22, 4, 'confirmacion_inscripcion', 'asociado1@bienestar.test', 'Inscripción confirmada: Plan de Salud Preventiva', 'enviada', NULL, '2026-05-21 16:13:46', '2026-05-21 16:13:46', '2026-05-21 16:13:46'), (20, 21, NULL, 'otp_codigo', 'comunicaciones@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 16:14:09', '2026-05-21 16:14:09', '2026-05-21 16:14:09'), (21, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 16:15:19', '2026-05-21 16:15:19', '2026-05-21 16:15:19'), (22, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 16:20:36', '2026-05-21 16:20:36', '2026-05-21 16:20:36'), (23, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 16:28:26', '2026-05-21 16:28:26', '2026-05-21 16:28:26'), (24, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 16:36:52', '2026-05-21 16:36:52', '2026-05-21 16:36:52'), (25, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:01:07', '2026-05-21 17:01:07', '2026-05-21 17:01:07'), (26, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:01:56', '2026-05-21 17:01:56', '2026-05-21 17:01:56'), (27, 21, NULL, 'otp_codigo', 'comunicaciones@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:02:30', '2026-05-21 17:02:30', '2026-05-21 17:02:30'), (28, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:09:56', '2026-05-21 17:09:56', '2026-05-21 17:09:56'), (29, 24, NULL, 'otp_codigo', 'asociado3@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:11:44', '2026-05-21 17:11:43', '2026-05-21 17:11:44'), (30, 24, 5, 'confirmacion_inscripcion', 'asociado3@bienestar.test', 'Inscripción confirmada: Clase de Yoga al Amanecer', 'enviada', NULL, '2026-05-21 17:12:04', '2026-05-21 17:12:04', '2026-05-21 17:12:04'), (31, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:12:38', '2026-05-21 17:12:38', '2026-05-21 17:12:38'), (32, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:15:19', '2026-05-21 17:15:19', '2026-05-21 17:15:19'), (33, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:19:27', '2026-05-21 17:19:27', '2026-05-21 17:19:27'), (34, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:33:40', '2026-05-21 17:33:40', '2026-05-21 17:33:40'), (35, 20, NULL, 'otp_codigo', 'admin@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:34:03', '2026-05-21 17:34:03', '2026-05-21 17:34:03'), (36, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-21 17:37:58', '2026-05-21 17:37:58', '2026-05-21 17:37:58'), (37, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-05-22 13:54:36', '2026-05-22 13:54:36', '2026-05-22 13:54:36'), (38, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-06-04 17:41:16', '2026-06-04 17:41:16', '2026-06-04 17:41:16'), (39, 23, NULL, 'otp_codigo', 'asociado2@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-06-04 17:42:06', '2026-06-04 17:42:06', '2026-06-04 17:42:06'), (40, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-06-04 17:42:55', '2026-06-04 17:42:55', '2026-06-04 17:42:55'), (41, 22, NULL, 'otp_codigo', 'asociado1@bienestar.test', 'Tu código de acceso', 'enviada', NULL, '2026-06-04 17:43:49', '2026-06-04 17:43:49', '2026-06-04 17:43:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `notificaciones_plantillas` -- CREATE TABLE `notificaciones_plantillas` ( `id` bigint UNSIGNED NOT NULL, `codigo` varchar(80) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'confirmacion_inscripcion, lista_espera, etc.', `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `asunto` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `cuerpo` longtext COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Cuerpo HTML con variables {{actividad}}, {{fecha}}, etc.', `variables_disponibles` text COLLATE utf8mb4_unicode_ci, `activa` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `notificaciones_plantillas` -- INSERT INTO `notificaciones_plantillas` (`id`, `codigo`, `nombre`, `asunto`, `cuerpo`, `variables_disponibles`, `activa`, `created_at`, `updated_at`) VALUES (1, 'otp_codigo', 'Código OTP de acceso', 'Tu código de acceso', '

Hola {{nombre}},

Tu código de acceso es: {{codigo}}

Vence en {{minutos}} minutos.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (2, 'confirmacion_inscripcion', 'Confirmación de inscripción', 'Inscripción confirmada: {{actividad}}', '

Hola {{nombre}},

Tu inscripción a {{actividad}} fue confirmada.

📅 Fecha: {{fecha}}
📍 Sede: {{sede}}

{{recomendaciones}}

Recuerda que puedes cancelar hasta el {{cancelacion_hasta}}.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (3, 'inscripcion_pendiente_aprobacion', 'Inscripción pendiente de aprobación', 'Tu solicitud para {{actividad}} fue recibida', '

Hola {{nombre}},

Recibimos tu solicitud de inscripción a {{actividad}}. Está pendiente de aprobación administrativa.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (4, 'inscripcion_aprobada', 'Inscripción aprobada', 'Tu inscripción a {{actividad}} fue aprobada', '

Hola {{nombre}},

Te confirmamos que tu inscripción a {{actividad}} fue aprobada.

📅 {{fecha}} 📍 {{sede}}

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (5, 'inscripcion_negada', 'Inscripción negada', 'Tu solicitud a {{actividad}} no fue aprobada', '

Hola {{nombre}},

Lamentamos informarte que tu solicitud para {{actividad}} no fue aprobada.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (6, 'lista_espera_confirmacion', 'Lista de espera', 'Estás en lista de espera para {{actividad}}', '

Hola {{nombre}},

Quedaste en lista de espera para {{actividad}}. Te avisaremos si se libera un cupo.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (7, 'lista_espera_cupo_asignado', 'Cupo asignado desde lista de espera', '¡Tienes cupo en {{actividad}}!', '

Hola {{nombre}},

Se liberó un cupo y te lo asignamos.

📅 {{fecha}} 📍 {{sede}}

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (8, 'lista_espera_no_asistencia', 'No asistir por lista de espera', 'Recordatorio: {{actividad}}', '

Hola,

Te informamos que continúas en lista de espera para {{actividad}} ({{fecha}}). Por favor no asistas.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (9, 'cancelacion_realizada', 'Cancelación realizada', 'Cancelación confirmada: {{actividad}}', '

Hola {{nombre}},

Tu inscripción a {{actividad}} fue cancelada.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (10, 'recordatorio_actividad', 'Recordatorio previo a la actividad', 'Recordatorio: {{actividad}} - {{fecha}}', '

Hola {{nombre}},

Te recordamos que tienes inscripción a {{actividad}}.

📅 {{fecha}} 📍 {{sede}}

{{recomendaciones}}

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (11, 'invitacion_equipo', 'Invitación a equipo', 'Invitación al equipo {{equipo}}', '

Hola,

{{lider}} te invitó al equipo {{equipo}} para la actividad {{actividad}}.

Aceptar o rechazar

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (12, 'equipo_inscripcion_completa', 'Equipo completo - inscripción confirmada', 'Equipo {{equipo}} inscrito en {{actividad}}', '

Hola {{nombre}},

El equipo {{equipo}} completó sus inscripciones en {{actividad}}.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (13, 'equipo_integrante_rechazo', 'Integrante rechazó invitación', 'Un integrante rechazó la invitación', '

El integrante {{integrante}} rechazó la invitación al equipo {{equipo}}.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (14, 'equipo_sin_cupo', 'Equipo sin cupo al completar', 'Sin cupo para el equipo {{equipo}}', '

El equipo {{equipo}} completó aceptaciones pero no quedó cupo en {{actividad}}.

', NULL, 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `otp_codigos` -- CREATE TABLE `otp_codigos` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `codigo` varchar(12) COLLATE utf8mb4_unicode_ci NOT NULL, `canal` enum('mail','sms') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'mail', `expira_at` timestamp NOT NULL, `usado_at` timestamp NULL DEFAULT NULL, `intentos` int NOT NULL DEFAULT '0', `ip` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `otp_codigos` -- INSERT INTO `otp_codigos` (`id`, `user_id`, `codigo`, `canal`, `expira_at`, `usado_at`, `intentos`, `ip`, `created_at`, `updated_at`) VALUES (3, 22, '589839', 'mail', '2026-05-20 14:25:52', '2026-05-20 14:15:54', 1, '190.61.46.247', '2026-05-20 14:15:52', '2026-05-20 14:15:54'), (4, 19, '688586', 'mail', '2026-05-20 15:57:17', '2026-05-20 15:47:22', 1, '190.61.46.247', '2026-05-20 15:47:17', '2026-05-20 15:47:22'), (5, 22, '293931', 'mail', '2026-05-20 15:58:16', '2026-05-20 15:48:18', 1, '190.61.46.247', '2026-05-20 15:48:16', '2026-05-20 15:48:18'), (6, 21, '599999', 'mail', '2026-05-20 16:00:28', '2026-05-20 15:50:31', 1, '190.61.46.247', '2026-05-20 15:50:28', '2026-05-20 15:50:31'), (7, 20, '697526', 'mail', '2026-05-20 16:02:58', '2026-05-20 15:53:02', 1, '190.61.46.247', '2026-05-20 15:52:58', '2026-05-20 15:53:02'), (8, 22, '025675', 'mail', '2026-05-20 16:19:23', '2026-05-20 16:09:25', 1, '190.61.46.247', '2026-05-20 16:09:23', '2026-05-20 16:09:25'), (9, 31, '851823', 'mail', '2026-05-20 16:20:34', '2026-05-20 16:10:36', 1, '190.61.46.247', '2026-05-20 16:10:34', '2026-05-20 16:10:36'), (10, 20, '802021', 'mail', '2026-05-20 16:21:23', '2026-05-20 16:11:25', 1, '190.61.46.247', 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`created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `permissions` -- CREATE TABLE `permissions` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `roles` -- CREATE TABLE `roles` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- 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'YTozOntzOjY6Il90b2tlbiI7czo0MDoiNjRXWTk5R01WcWdMZ2VxRnpqcDRSSFRBZTZETE81d3VNb0hndDN5dyI7czo5OiJfcHJldmlvdXMiO2E6Mjp7czozOiJ1cmwiO3M6MzE6Imh0dHBzOi8vZmFiZXIuZXZvbHVjaW9uYW1vcy5jb20iO3M6NToicm91dGUiO3M6MTA6ImxvZ2luLnNob3ciO31zOjY6Il9mbGFzaCI7YToyOntzOjM6Im9sZCI7YTowOnt9czozOiJuZXciO2E6MDp7fX19', 1781412284); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sucursales` -- CREATE TABLE `sucursales` ( `id` bigint UNSIGNED NOT NULL, `codigo` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Código en Linix', `nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `ciudad` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL, `departamento` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `activa` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sucursales` -- INSERT INTO `sucursales` (`id`, `codigo`, `nombre`, `ciudad`, `departamento`, `activa`, `created_at`, `updated_at`) VALUES (1, 'BOG', 'Bogotá Principal', 'Bogotá', 'Cundinamarca', 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (2, 'MED', 'Medellín', 'Medellín', 'Antioquia', 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (3, 'CLI', 'Cali', 'Cali', 'Valle del Cauca', 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (4, 'BAQ', 'Barranquilla', 'Barranquilla', 'Atlántico', 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'), (5, 'BMA', 'Bucaramanga', 'Bucaramanga', 'Santander', 1, '2026-05-20 11:25:49', '2026-05-20 11:25:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `identificacion` varchar(30) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Cédula o documento del asociado', `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `telefono` varchar(30) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `sucursal_id` bigint UNSIGNED DEFAULT NULL, `ciudad` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `activo` tinyint(1) NOT NULL DEFAULT '1' COMMENT 'Sincronizado con Linix', `es_asociado` tinyint(1) NOT NULL DEFAULT '1', `datos_linix` json DEFAULT NULL COMMENT 'Cache de datos consultados a Linix', `linix_sincronizado_at` timestamp NULL DEFAULT NULL, `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `identificacion`, `name`, `email`, `telefono`, `email_verified_at`, `password`, `sucursal_id`, `ciudad`, `activo`, `es_asociado`, `datos_linix`, `linix_sincronizado_at`, `remember_token`, `created_at`, `updated_at`, `deleted_at`) VALUES (19, '1000000010', 'Super Administrador', 'superadmin@bienestar.test', NULL, NULL, '$2y$12$bpzuJbDKo9qkNJ0I3MmQguEmnwo4Sz0KsBZhY/NSZbhfX6mjER7ta', 1, 'Bogotá', 1, 0, NULL, NULL, NULL, '2026-05-20 14:13:41', '2026-05-20 14:13:41', NULL), (20, '1000000020', 'Administrador Bienestar', 'admin@bienestar.test', NULL, NULL, '$2y$12$zymqz062JQ.hJF.Se6OvHeYioHu4NdkFNsEBFoSiYaxkK5nCwAe4i', 1, 'Bogotá', 1, 0, NULL, NULL, NULL, '2026-05-20 14:13:41', '2026-05-20 14:13:41', NULL), (21, '1000000030', 'Comunicaciones', 'comunicaciones@bienestar.test', NULL, NULL, '$2y$12$9C/Tro03SQFklcxKMWFYfeDM1XdJfAQCcsnQUQMEGK5dBdmS.K8aC', 1, 'Bogotá', 1, 0, NULL, NULL, NULL, '2026-05-20 14:13:41', '2026-05-20 14:13:41', NULL), (22, '1000000102', 'Asociado Demo 1', 'asociado1@bienestar.test', NULL, NULL, '$2y$12$hROezGDCF7Hzgvqb4lNu8eG.lICqMTZ6L2ePib.pYZGDQz3heO86y', 2, 'Medellín', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:42', '2026-05-20 14:13:42', NULL), (23, '1000000104', 'Asociado Demo 2', 'asociado2@bienestar.test', NULL, NULL, '$2y$12$6.YEiW0wAfn3kDWtb6XLvemq7p7I0R0vl/4wcXmPnEBJF95SV6Zfi', 1, 'Bogotá', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:42', '2026-05-20 14:13:42', NULL), (24, '1000000106', 'Asociado Demo 3', 'asociado3@bienestar.test', NULL, NULL, '$2y$12$0hkI.oUoorv7gvM/toGObeZmgx.S/qR6gt6ZBxP13PQkw4DBNtpzK', 2, 'Medellín', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:42', '2026-05-20 14:13:42', NULL), (25, '1000000108', 'Asociado Demo 4', 'asociado4@bienestar.test', NULL, NULL, '$2y$12$Z/hYCL.DPZKWf7oBpRnA9OP7BGAF2xnUFtZyfZvJavqe5aAQIyxYG', 1, 'Bogotá', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:42', '2026-05-20 14:13:42', NULL), (26, '1000000110', 'Asociado Demo 5', 'asociado5@bienestar.test', NULL, NULL, '$2y$12$VWo7IbRkcKdFFwk1ocoHR.3EwZVay/NzUMpqfDKdFESpoPCWjZd2S', 2, 'Medellín', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:43', '2026-05-20 14:13:43', NULL), (27, '1000000112', 'Asociado Demo 6', 'asociado6@bienestar.test', NULL, NULL, '$2y$12$DJgt7erGvY7PO/rJ.9DSXOQMKJM.gSP2ixyLZtA6zSqDZMfhuCTEa', 1, 'Bogotá', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:43', '2026-05-20 14:13:43', NULL), (28, '1000000114', 'Asociado Demo 7', 'asociado7@bienestar.test', NULL, NULL, '$2y$12$JR8Oe8H/mTttB.r61QWrjeJr7UPvvn4si3MgNl2gn/9fbeIiJqmS.', 2, 'Medellín', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:43', '2026-05-20 14:13:43', NULL), (29, '1000000116', 'Asociado Demo 8', 'asociado8@bienestar.test', NULL, NULL, '$2y$12$3i3m5Yhtcp.1AyB1KKD2De5e3h67VNiPFJLUkj7c0pDO3yI.PZx5i', 1, 'Bogotá', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:43', '2026-05-20 14:13:43', NULL), (30, '1000000118', 'Asociado Demo 9', 'asociado9@bienestar.test', NULL, NULL, '$2y$12$u2pxKnFOHr9n1GFaw.j/.e9MdS7j225D3dJqQA0tIHzJsTG9VnvrC', 2, 'Medellín', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:44', '2026-05-20 14:13:44', NULL), (31, '1000000120', 'Asociado Demo 10', 'asociado10@bienestar.test', NULL, NULL, '$2y$12$3XvPBcBflMmzK2sjKtshBOdEOgsmAVer8r5VPxF3Oe/ao0dBAwMam', 1, 'Bogotá', 1, 1, NULL, NULL, NULL, '2026-05-20 14:13:44', '2026-05-20 14:13:44', NULL); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `actividades` -- ALTER TABLE `actividades` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `actividades_codigo_unique` (`codigo`), ADD KEY `actividades_categoria_id_foreign` (`categoria_id`), ADD KEY `actividades_sede_id_foreign` (`sede_id`), ADD KEY `actividades_creada_por_foreign` (`creada_por`), ADD KEY `actividades_publicada_por_foreign` (`publicada_por`), ADD KEY `actividades_estado_fecha_realizacion_index` (`estado`,`fecha_realizacion`), ADD KEY `actividades_tipo_inscripcion_estado_index` (`tipo_inscripcion`,`estado`), ADD KEY `actividades_sucursal_id_index` (`sucursal_id`); -- -- Indices de la tabla `boletas` -- ALTER TABLE `boletas` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `boletas_codigo_unique` (`codigo`), ADD KEY `boletas_asignada_user_id_foreign` (`asignada_user_id`), ADD KEY `boletas_inscripcion_id_foreign` (`inscripcion_id`), ADD KEY `boletas_actividad_id_estado_index` (`actividad_id`,`estado`); -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`); -- -- Indices de la tabla `categorias_actividad` -- ALTER TABLE `categorias_actividad` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `categorias_actividad_codigo_unique` (`codigo`); -- -- Indices de la tabla `equipos` -- ALTER TABLE `equipos` ADD PRIMARY KEY (`id`), ADD KEY `equipos_lider_user_id_foreign` (`lider_user_id`), ADD KEY `equipos_jornada_id_foreign` (`jornada_id`), ADD KEY `equipos_actividad_id_estado_index` (`actividad_id`,`estado`); -- -- Indices de la tabla `equipo_integrantes` -- ALTER TABLE `equipo_integrantes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `equipo_integrantes_equipo_id_identificacion_unique` (`equipo_id`,`identificacion`), ADD UNIQUE KEY `equipo_integrantes_token_invitacion_unique` (`token_invitacion`), ADD KEY `equipo_integrantes_user_id_foreign` (`user_id`), ADD KEY `equipo_integrantes_equipo_id_estado_aceptacion_index` (`equipo_id`,`estado_aceptacion`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `inscripciones` -- ALTER TABLE `inscripciones` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `uniq_inscripcion_user_actividad_jornada` (`actividad_id`,`user_id`,`jornada_id`), ADD KEY `inscripciones_jornada_id_foreign` (`jornada_id`), ADD KEY `inscripciones_equipo_id_foreign` (`equipo_id`), ADD KEY `inscripciones_aprobada_por_foreign` (`aprobada_por`), ADD KEY `inscripciones_actividad_id_estado_index` (`actividad_id`,`estado`), ADD KEY `inscripciones_user_id_estado_index` (`user_id`,`estado`); -- -- Indices de la tabla `inscripcion_estados_historial` -- ALTER TABLE `inscripcion_estados_historial` ADD PRIMARY KEY (`id`), ADD KEY `inscripcion_estados_historial_inscripcion_id_foreign` (`inscripcion_id`), ADD KEY `inscripcion_estados_historial_cambiado_por_foreign` (`cambiado_por`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jornadas` -- ALTER TABLE `jornadas` ADD PRIMARY KEY (`id`), ADD KEY `jornadas_sede_id_foreign` (`sede_id`), ADD KEY `jornadas_actividad_id_fecha_index` (`actividad_id`,`fecha`); -- -- Indices de la tabla `lista_espera` -- ALTER TABLE `lista_espera` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `uniq_lista_user_actividad` (`actividad_id`,`user_id`,`jornada_id`), ADD KEY `lista_espera_user_id_foreign` (`user_id`), ADD KEY `lista_espera_jornada_id_foreign` (`jornada_id`), ADD KEY `lista_espera_inscripcion_id_foreign` (`inscripcion_id`), ADD KEY `lista_espera_asignada_por_foreign` (`asignada_por`), ADD KEY `lista_espera_actividad_id_estado_posicion_index` (`actividad_id`,`estado`,`posicion`); -- -- Indices de la tabla `logs_acceso` -- ALTER TABLE `logs_acceso` ADD PRIMARY KEY (`id`), ADD KEY `logs_acceso_user_id_created_at_index` (`user_id`,`created_at`), ADD KEY `logs_acceso_resultado_index` (`resultado`); -- -- Indices de la tabla `logs_linix` -- ALTER TABLE `logs_linix` ADD PRIMARY KEY (`id`), ADD KEY `logs_linix_accion_created_at_index` (`accion`,`created_at`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD PRIMARY KEY (`permission_id`,`model_id`,`model_type`), ADD KEY `model_has_permissions_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD PRIMARY KEY (`role_id`,`model_id`,`model_type`), ADD KEY `model_has_roles_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `notificaciones` -- ALTER TABLE `notificaciones` ADD PRIMARY KEY (`id`), ADD KEY `notificaciones_user_id_leida_at_index` (`user_id`,`leida_at`); -- -- Indices de la tabla `notificaciones_enviadas` -- ALTER TABLE `notificaciones_enviadas` ADD PRIMARY KEY (`id`), ADD KEY `notificaciones_enviadas_inscripcion_id_foreign` (`inscripcion_id`), ADD KEY `notificaciones_enviadas_user_id_plantilla_codigo_index` (`user_id`,`plantilla_codigo`); -- -- Indices de la tabla `notificaciones_plantillas` -- ALTER TABLE `notificaciones_plantillas` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `notificaciones_plantillas_codigo_unique` (`codigo`); -- -- Indices de la tabla `otp_codigos` -- ALTER TABLE `otp_codigos` ADD PRIMARY KEY (`id`), ADD KEY `otp_codigos_user_id_usado_at_index` (`user_id`,`usado_at`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `permissions` -- ALTER TABLE `permissions` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `permissions_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `roles` -- ALTER TABLE `roles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `roles_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD PRIMARY KEY (`permission_id`,`role_id`), ADD KEY `role_has_permissions_role_id_foreign` (`role_id`); -- -- Indices de la tabla `sedes` -- ALTER TABLE `sedes` ADD PRIMARY KEY (`id`), ADD KEY `sedes_sucursal_id_foreign` (`sucursal_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `sucursales` -- ALTER TABLE `sucursales` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `sucursales_codigo_unique` (`codigo`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_identificacion_unique` (`identificacion`), ADD UNIQUE KEY `users_email_unique` (`email`), ADD KEY `users_sucursal_id_activo_index` (`sucursal_id`,`activo`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `actividades` -- ALTER TABLE `actividades` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `boletas` -- ALTER TABLE `boletas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `categorias_actividad` -- ALTER TABLE `categorias_actividad` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `equipos` -- ALTER TABLE `equipos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `equipo_integrantes` -- ALTER TABLE `equipo_integrantes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `inscripciones` -- ALTER TABLE `inscripciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `inscripcion_estados_historial` -- ALTER TABLE `inscripcion_estados_historial` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jornadas` -- ALTER TABLE `jornadas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `lista_espera` -- ALTER TABLE `lista_espera` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `logs_acceso` -- ALTER TABLE `logs_acceso` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=88; -- -- AUTO_INCREMENT de la tabla `logs_linix` -- ALTER TABLE `logs_linix` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=10; -- -- AUTO_INCREMENT de la tabla `notificaciones` -- ALTER TABLE `notificaciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `notificaciones_enviadas` -- ALTER TABLE `notificaciones_enviadas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=42; -- -- AUTO_INCREMENT de la tabla `notificaciones_plantillas` -- ALTER TABLE `notificaciones_plantillas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=15; -- -- AUTO_INCREMENT de la tabla `otp_codigos` -- ALTER TABLE `otp_codigos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=37; -- -- AUTO_INCREMENT de la tabla `permissions` -- ALTER TABLE `permissions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `roles` -- ALTER TABLE `roles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `sedes` -- ALTER TABLE `sedes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `sucursales` -- ALTER TABLE `sucursales` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=32; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `actividades` -- ALTER TABLE `actividades` ADD CONSTRAINT `actividades_categoria_id_foreign` FOREIGN KEY (`categoria_id`) REFERENCES `categorias_actividad` (`id`), ADD CONSTRAINT `actividades_creada_por_foreign` FOREIGN KEY (`creada_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `actividades_publicada_por_foreign` FOREIGN KEY (`publicada_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `actividades_sede_id_foreign` FOREIGN KEY (`sede_id`) REFERENCES `sedes` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `actividades_sucursal_id_foreign` FOREIGN KEY (`sucursal_id`) REFERENCES `sucursales` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `boletas` -- ALTER TABLE `boletas` ADD CONSTRAINT `boletas_actividad_id_foreign` FOREIGN KEY (`actividad_id`) REFERENCES `actividades` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `boletas_asignada_user_id_foreign` FOREIGN KEY (`asignada_user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `boletas_inscripcion_id_foreign` FOREIGN KEY (`inscripcion_id`) REFERENCES `inscripciones` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `equipos` -- ALTER TABLE `equipos` ADD CONSTRAINT `equipos_actividad_id_foreign` FOREIGN KEY (`actividad_id`) REFERENCES `actividades` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `equipos_jornada_id_foreign` FOREIGN KEY (`jornada_id`) REFERENCES `jornadas` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `equipos_lider_user_id_foreign` FOREIGN KEY (`lider_user_id`) REFERENCES `users` (`id`); -- -- Filtros para la tabla `equipo_integrantes` -- ALTER TABLE `equipo_integrantes` ADD CONSTRAINT `equipo_integrantes_equipo_id_foreign` FOREIGN KEY (`equipo_id`) REFERENCES `equipos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `equipo_integrantes_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `inscripciones` -- ALTER TABLE `inscripciones` ADD CONSTRAINT `inscripciones_actividad_id_foreign` FOREIGN KEY (`actividad_id`) REFERENCES `actividades` (`id`), ADD CONSTRAINT `inscripciones_aprobada_por_foreign` FOREIGN KEY (`aprobada_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `inscripciones_equipo_id_foreign` FOREIGN KEY (`equipo_id`) REFERENCES `equipos` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `inscripciones_jornada_id_foreign` FOREIGN KEY (`jornada_id`) REFERENCES `jornadas` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `inscripciones_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`); -- -- Filtros para la tabla `inscripcion_estados_historial` -- ALTER TABLE `inscripcion_estados_historial` ADD CONSTRAINT `inscripcion_estados_historial_cambiado_por_foreign` FOREIGN KEY (`cambiado_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `inscripcion_estados_historial_inscripcion_id_foreign` FOREIGN KEY (`inscripcion_id`) REFERENCES `inscripciones` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `jornadas` -- ALTER TABLE `jornadas` ADD CONSTRAINT `jornadas_actividad_id_foreign` FOREIGN KEY (`actividad_id`) REFERENCES `actividades` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `jornadas_sede_id_foreign` FOREIGN KEY (`sede_id`) REFERENCES `sedes` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `lista_espera` -- ALTER TABLE `lista_espera` ADD CONSTRAINT `lista_espera_actividad_id_foreign` FOREIGN KEY (`actividad_id`) REFERENCES `actividades` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `lista_espera_asignada_por_foreign` FOREIGN KEY (`asignada_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `lista_espera_inscripcion_id_foreign` FOREIGN KEY (`inscripcion_id`) REFERENCES `inscripciones` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `lista_espera_jornada_id_foreign` FOREIGN KEY (`jornada_id`) REFERENCES `jornadas` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `lista_espera_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`); -- -- Filtros para la tabla `logs_acceso` -- ALTER TABLE `logs_acceso` ADD CONSTRAINT `logs_acceso_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD CONSTRAINT `model_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD CONSTRAINT `model_has_roles_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `notificaciones` -- ALTER TABLE `notificaciones` ADD CONSTRAINT `notificaciones_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `notificaciones_enviadas` -- ALTER TABLE `notificaciones_enviadas` ADD CONSTRAINT `notificaciones_enviadas_inscripcion_id_foreign` FOREIGN KEY (`inscripcion_id`) REFERENCES `inscripciones` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `notificaciones_enviadas_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `otp_codigos` -- ALTER TABLE `otp_codigos` ADD CONSTRAINT `otp_codigos_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD CONSTRAINT `role_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `role_has_permissions_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `sedes` -- ALTER TABLE `sedes` ADD CONSTRAINT `sedes_sucursal_id_foreign` FOREIGN KEY (`sucursal_id`) REFERENCES `sucursales` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `users` -- ALTER TABLE `users` ADD CONSTRAINT `users_sucursal_id_foreign` FOREIGN KEY (`sucursal_id`) REFERENCES `sucursales` (`id`) ON DELETE SET NULL; -- -- Base de datos: `evolucionamos_fabian` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_fabian` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_fabian`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache` -- CREATE TABLE `cache` ( `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `value` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `cache` -- INSERT INTO `cache` (`key`, `value`, `expiration`) VALUES ('laravel-cache-config.login.copyright', 's:0:\"\";', 1782685122), ('laravel-cache-config.login.fondo_desktop', 's:51:\"img/config/600755d0-751c-4fb3-98a0-562c73fab8a5.jpg\";', 1782685122), ('laravel-cache-config.login.fondo_mobile', 's:0:\"\";', 1782685122), ('laravel-cache-config.login.logo_cliente', 's:51:\"img/config/3f51116b-dd5f-4472-ad24-a4e2ff7af191.png\";', 1782685122), ('laravel-cache-config.login.powered_by', 's:43:\"Powered by Singularidad IA\";', 1782685122), ('laravel-cache-config.login.subtitulo', 's:67:\"Plataforma de gestión de sorteos del Fondo de Empleados Lafayette.\";', 1782685122), ('laravel-cache-config.login.titulo', 's:11:\"Sorteos FEL\";', 1782685122), ('laravel-cache-config.login.welcome_sub', 's:54:\"Ingrese sus credenciales para acceder a la plataforma.\";', 1782685122), ('laravel-cache-config.login.welcome_titulo', 's:10:\"Bienvenido\";', 1782685122), ('laravel-cache-config.marca.color_primario', 's:7:\"#1D3D8E\";', 1776780704), ('laravel-cache-config.marca.color_secundario', 's:7:\"#8BBF2B\";', 1776780704), ('laravel-cache-config.marca.empresa', 's:28:\"Fondo de Empleados Lafayette\";', 1776780704); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `configuraciones` -- CREATE TABLE `configuraciones` ( `id` bigint UNSIGNED NOT NULL, `clave` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `valor` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `tipo` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text', `grupo` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `etiqueta` varchar(200) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `orden` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `configuraciones` -- INSERT INTO `configuraciones` (`id`, `clave`, `valor`, `tipo`, `grupo`, `etiqueta`, `descripcion`, `orden`, `created_at`, `updated_at`) VALUES (1, 'login.titulo', 'Sorteos FEL', 'text', 'login', 'Título principal', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (2, 'login.subtitulo', 'Plataforma de gestión de sorteos del Fondo de Empleados Lafayette.', 'text', 'login', 'Subtítulo', NULL, 2, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (4, 'login.welcome_titulo', 'Bienvenido', 'text', 'login', 'Título formulario', NULL, 4, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (5, 'login.welcome_sub', 'Ingrese sus credenciales para acceder a la plataforma.', 'text', 'login', 'Subtítulo formulario', NULL, 5, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (6, 'login.fondo_desktop', 'img/config/600755d0-751c-4fb3-98a0-562c73fab8a5.jpg', 'image', 'login', 'Fondo del login (1300×914 px)', NULL, 6, '2026-04-13 17:01:35', '2026-04-13 21:28:58'), (8, 'login.logo_cliente', 'img/config/3f51116b-dd5f-4472-ad24-a4e2ff7af191.png', 'image', 'marca', 'Logo cliente (fondo blanco)', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:53:56'), (9, 'marca.empresa', 'Fondo de Empleados Lafayette', 'text', 'marca', 'Nombre empresa', NULL, 2, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (10, 'sistema.email_soporte', 'soporte@evolucionamos.com', 'text', 'sistema', 'Email soporte', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (11, 'login.powered_by', 'Powered by Singularidad IA', 'text', 'login', 'Powered by (debajo del form)', NULL, 8, '2026-04-13 17:46:26', '2026-04-13 17:46:26'), (12, 'marca.color_primario', '#1D3D8E', 'color', 'marca', 'Color primario (sidebar, botones, headings)', NULL, 10, '2026-04-13 19:04:16', '2026-04-13 19:04:16'), (13, 'marca.color_secundario', '#8BBF2B', 'color', 'marca', 'Color secundario (acentos, éxito, activo)', NULL, 11, '2026-04-13 19:04:16', '2026-04-13 19:04:16'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `eventos` -- CREATE TABLE `eventos` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `tipo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `fecha` date NOT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `segundos_cuenta_regresiva` int NOT NULL DEFAULT '10', `activo` tinyint(1) NOT NULL DEFAULT '1', `estado` enum('borrador','activo','cerrado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'borrador', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ganadores` -- CREATE TABLE `ganadores` ( `id` bigint UNSIGNED NOT NULL, `sorteo_id` bigint UNSIGNED NOT NULL, `participante_id` bigint UNSIGNED NOT NULL, `lugar` int NOT NULL DEFAULT '1', `estado` enum('ganador','anulado','al_agua') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'ganador', `motivo_anulacion` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `anulado_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2026_04_08_205443_create_usuarios_table', 2), (5, '2026_04_08_205519_create_eventos_table', 2), (6, '2026_04_08_205533_create_participantes_table', 2), (7, '2026_04_08_205551_create_premios_table', 2), (8, '2026_04_08_205639_create_sorteos_table', 2), (9, '2026_04_08_205657_create_ganadores_table', 2), (10, '2026_04_08_205953_create_reacciones_table', 2), (11, '2026_04_09_035305_add_email_to_participantes_table', 3), (12, '2026_04_09_202842_add_agua_fields_to_premios_table', 4), (13, '2026_04_09_203944_update_estado_ganadores_table', 5), (14, '2026_04_10_024532_add_en_curso_to_sorteos_table', 6), (15, '20260413_010346_add_usuario_to_usuarios_table', 7), (16, '20260413_010617_add_audit_fields_to_sorteos', 8), (17, '20260413_010704_add_baneado_zona_to_participantes', 9), (18, '2026_04_13_030547_add_performance_indexes_to_participantes_table', 10), (19, '20260413_220134_create_configuraciones_table', 11), (20, '2026_04_13_184619_drop_users_table_laravel_base', 11), (21, '2026_04_13_220134_add_operador_role_to_usuarios', 11), (22, '2026_04_13_220135_create_password_reset_tokens', 11), (23, '20260414_022855_add_estado_to_eventos', 12), (24, '20260414_033552_rename_zona_to_segmento_participantes', 13), (25, '20260414_033552_fix_tipo_sorteo_premios', 14); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `participantes` -- CREATE TABLE `participantes` ( `id` bigint UNSIGNED NOT NULL, `evento_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `documento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `segmento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `boleta` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `baneado` tinyint(1) NOT NULL DEFAULT '0', `baneado_zona` tinyint(1) NOT NULL DEFAULT '0', `motivo_baneo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `premios` -- CREATE TABLE `premios` ( `id` bigint UNSIGNED NOT NULL, `evento_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `emoji` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 0xF09F8E81, `imagen_url` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `cantidad_ganadores` int NOT NULL DEFAULT '1', `cantidad_al_agua` int NOT NULL DEFAULT '3', `cantidad_ganadores_finales` int NOT NULL DEFAULT '1', `segmento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tipo_sorteo` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'normal', `orden` int NOT NULL DEFAULT '0', `estado` enum('pendiente','ejecutado','cancelado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `reacciones` -- CREATE TABLE `reacciones` ( `id` bigint UNSIGNED NOT NULL, `sorteo_id` bigint UNSIGNED NOT NULL, `emoji` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `ip` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sessions` -- INSERT INTO `sessions` (`id`, `user_id`, `ip_address`, `user_agent`, `payload`, `last_activity`) VALUES ('006FsvypllovOsgl3aYGY5nrU77KVK0vjK7sfcQj', NULL, '85.190.233.61', 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('tWnB68wb94KR9tH7FfKv3DQ1Qx8c0pDt44xtdxZV', NULL, '34.182.216.28', 'Mozilla/5.0 (compatible; CMS-Checker/1.0; +https://example.com)', 'eyJfdG9rZW4iOiJzNTJiQkNVMXRSbE5ONVROelpuUVpwQWNOSTd2OU9UVzFhNTQ2WkRPIiwidXJsIjp7ImludGVuZGVkIjoiaHR0cHM6XC9cL2ZhYmlhbi5ldm9sdWNpb25hbW9zLmNvbSJ9LCJfcHJldmlvdXMiOnsidXJsIjoiaHR0cHM6XC9cL2ZhYmlhbi5ldm9sdWNpb25hbW9zLmNvbSIsInJvdXRlIjoiaW5pY2lvIn0sIl9mbGFzaCI6eyJvbGQiOltdLCJuZXciOltdfX0=', 1782647506); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sorteos` -- CREATE TABLE `sorteos` ( `id` bigint UNSIGNED NOT NULL, `premio_id` bigint UNSIGNED NOT NULL, `ejecutado_por` bigint UNSIGNED NOT NULL, `estado` enum('pendiente','ejecutado','cancelado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `hora_desde` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `hora_hasta` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `publicado` tinyint(1) NOT NULL DEFAULT '0', `en_curso` tinyint(1) NOT NULL DEFAULT '0', `segundos_restantes` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ejecutado_en` timestamp NULL DEFAULT NULL, `ejecutado_ip` varchar(45) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ejecutado_ua` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `usuarios` -- CREATE TABLE `usuarios` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `usuario` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(191) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `rol` enum('admin','observador','operador') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'observador', `activo` tinyint(1) NOT NULL DEFAULT '1', `remember_token` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `usuarios` -- INSERT INTO `usuarios` (`id`, `nombre`, `usuario`, `email`, `password`, `rol`, `activo`, `remember_token`, `created_at`, `updated_at`) VALUES (1, 'Liliana Rodriguez', 'lrodriguez', 'lrodriguez@lafayette.com', '$2y$12$FZ9uH9kEVfijJznIrcLNf.y/PMclp8wn5fZTyRt6BU8n2Ql.Zcx/W', 'admin', 1, NULL, '2026-04-15 22:57:56', '2026-04-15 22:57:56'), (2, 'Tobías Cruz', 'tcruz', 'tcruz@lafayette.com', '$2y$12$9rSQfguFgkBjWOoUjd9The/e43OAgKiMT3tKcxHdeGFtsuis1IlSO', 'operador', 1, NULL, '2026-04-15 23:15:36', '2026-04-15 23:15:36'), (3, 'Diana Alarcon', 'anafondouno', 'anafondouno@lafayette.com', '$2y$12$y0aw8OUuNhj.TOplND52p.ZKYwA5HiikwagKQnu/tcMYKpQdeFK0S', 'operador', 1, NULL, '2026-04-15 23:16:16', '2026-04-15 23:16:16'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `configuraciones` -- ALTER TABLE `configuraciones` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `configuraciones_clave_unique` (`clave`), ADD KEY `configuraciones_grupo_orden_index` (`grupo`,`orden`); -- -- Indices de la tabla `eventos` -- ALTER TABLE `eventos` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `ganadores` -- ALTER TABLE `ganadores` ADD PRIMARY KEY (`id`), ADD KEY `ganadores_sorteo_id_foreign` (`sorteo_id`), ADD KEY `ganadores_participante_id_foreign` (`participante_id`), ADD KEY `ganadores_anulado_por_foreign` (`anulado_por`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `participantes` -- ALTER TABLE `participantes` ADD PRIMARY KEY (`id`), ADD KEY `idx_participantes_evento_baneado` (`evento_id`,`baneado`), ADD KEY `idx_participantes_documento` (`documento`), ADD KEY `idx_participantes_zona` (`evento_id`,`segmento`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `premios` -- ALTER TABLE `premios` ADD PRIMARY KEY (`id`), ADD KEY `premios_evento_id_foreign` (`evento_id`); -- -- Indices de la tabla `reacciones` -- ALTER TABLE `reacciones` ADD PRIMARY KEY (`id`), ADD KEY `reacciones_sorteo_id_foreign` (`sorteo_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `sorteos` -- ALTER TABLE `sorteos` ADD PRIMARY KEY (`id`), ADD KEY `sorteos_premio_id_foreign` (`premio_id`), ADD KEY `sorteos_ejecutado_por_foreign` (`ejecutado_por`); -- -- Indices de la tabla `usuarios` -- ALTER TABLE `usuarios` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `usuarios_email_unique` (`email`), ADD UNIQUE KEY `usuarios_usuario_unique` (`usuario`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `configuraciones` -- ALTER TABLE `configuraciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=14; -- -- AUTO_INCREMENT de la tabla `eventos` -- ALTER TABLE `eventos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `ganadores` -- ALTER TABLE `ganadores` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `participantes` -- ALTER TABLE `participantes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `premios` -- ALTER TABLE `premios` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `reacciones` -- ALTER TABLE `reacciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `sorteos` -- ALTER TABLE `sorteos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `usuarios` -- ALTER TABLE `usuarios` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `ganadores` -- ALTER TABLE `ganadores` ADD CONSTRAINT `ganadores_anulado_por_foreign` FOREIGN KEY (`anulado_por`) REFERENCES `usuarios` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ganadores_participante_id_foreign` FOREIGN KEY (`participante_id`) REFERENCES `participantes` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ganadores_sorteo_id_foreign` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `participantes` -- ALTER TABLE `participantes` ADD CONSTRAINT `participantes_evento_id_foreign` FOREIGN KEY (`evento_id`) REFERENCES `eventos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `premios` -- ALTER TABLE `premios` ADD CONSTRAINT `premios_evento_id_foreign` FOREIGN KEY (`evento_id`) REFERENCES `eventos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `reacciones` -- ALTER TABLE `reacciones` ADD CONSTRAINT `reacciones_sorteo_id_foreign` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `sorteos` -- ALTER TABLE `sorteos` ADD CONSTRAINT `sorteos_ejecutado_por_foreign` FOREIGN KEY (`ejecutado_por`) REFERENCES `usuarios` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `sorteos_premio_id_foreign` FOREIGN KEY (`premio_id`) REFERENCES `premios` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_freddy` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_freddy` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_freddy`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `activity_log` -- CREATE TABLE `activity_log` ( `id` bigint UNSIGNED NOT NULL, `log_name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `description` text COLLATE utf8mb4_unicode_ci NOT NULL, `subject_type` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `event` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `subject_id` bigint UNSIGNED DEFAULT NULL, `causer_type` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `causer_id` bigint UNSIGNED DEFAULT NULL, `properties` json DEFAULT NULL, `batch_uuid` char(36) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `activity_log` -- INSERT INTO `activity_log` (`id`, `log_name`, `description`, `subject_type`, `event`, `subject_id`, `causer_type`, `causer_id`, `properties`, `batch_uuid`, `created_at`, `updated_at`) VALUES (1, 'default', 'Usuario Blanca Mildred Garzon Abril creado', 'App\\Models\\User', 'created', 1, NULL, NULL, '{\"attributes\": {\"name\": \"Blanca Mildred Garzon Abril\", \"email\": \"servicios2chia@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:40', '2026-04-05 21:13:40'), (2, 'default', 'Usuario Yoi Rocio Buitrago Marin creado', 'App\\Models\\User', 'created', 2, NULL, NULL, '{\"attributes\": {\"name\": \"Yoi Rocio Buitrago Marin\", \"email\": \"servicios1chia@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:40', '2026-04-05 21:13:40'), (3, 'default', 'Usuario Diana Paola Cortes Torres creado', 'App\\Models\\User', 'created', 3, NULL, NULL, '{\"attributes\": {\"name\": \"Diana Paola Cortes Torres\", \"email\": \"diroficinachia@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:40', '2026-04-05 21:13:40'), (4, 'default', 'Usuario Durley Jasbleidy Rey Rojas creado', 'App\\Models\\User', 'created', 4, NULL, NULL, '{\"attributes\": {\"name\": \"Durley Jasbleidy Rey Rojas\", \"email\": \"serviciosfaca2@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:40', '2026-04-05 21:13:40'), (5, 'default', 'Usuario Leydi Patricia Carrillo Uribe creado', 'App\\Models\\User', 'created', 5, NULL, NULL, '{\"attributes\": {\"name\": \"Leydi Patricia Carrillo Uribe\", \"email\": \"serviciosfaca1@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:41', '2026-04-05 21:13:41'), (6, 'default', 'Usuario Leemei Katherinne Castiblanco Canon creado', 'App\\Models\\User', 'created', 6, NULL, NULL, '{\"attributes\": {\"name\": \"Leemei Katherinne Castiblanco Canon\", \"email\": \"serviciosfaca@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:41', '2026-04-05 21:13:41'), (7, 'default', 'Usuario Monica Patricia Juyo Cardenas creado', 'App\\Models\\User', 'created', 7, NULL, NULL, '{\"attributes\": {\"name\": \"Monica Patricia Juyo Cardenas\", \"email\": \"diroficinafaca@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:41', '2026-04-05 21:13:41'), (8, 'default', 'Usuario Samy Estefania Tejero Perez creado', 'App\\Models\\User', 'created', 8, NULL, NULL, '{\"attributes\": {\"name\": \"Samy Estefania Tejero Perez\", \"email\": \"tesoreria2@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:42', '2026-04-05 21:13:42'), (9, 'default', 'Usuario Dora Lucia Henao Loaiza creado', 'App\\Models\\User', 'created', 9, NULL, NULL, '{\"attributes\": {\"name\": \"Dora Lucia Henao Loaiza\", \"email\": \"archivo@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:42', '2026-04-05 21:13:42'), (10, 'default', 'Usuario Wilmer Humberto Rodriguez Moreno creado', 'App\\Models\\User', 'created', 10, NULL, NULL, '{\"attributes\": {\"name\": \"Wilmer Humberto Rodriguez Moreno\", \"email\": \"servicios3@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:42', '2026-04-05 21:13:42'), (11, 'default', 'Usuario Diana Constanza Prieto Guerrero creado', 'App\\Models\\User', 'created', 11, NULL, NULL, '{\"attributes\": {\"name\": \"Diana Constanza Prieto Guerrero\", \"email\": \"servicios2@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:42', '2026-04-05 21:13:42'), (12, 'default', 'Usuario Alexandra Martinez Rodriguez creado', 'App\\Models\\User', 'created', 12, NULL, NULL, '{\"attributes\": {\"name\": \"Alexandra Martinez Rodriguez\", \"email\": \"servicios1@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:43', '2026-04-05 21:13:43'), (13, 'default', 'Usuario Brayan Steven Suaza Hernandez creado', 'App\\Models\\User', 'created', 13, NULL, NULL, '{\"attributes\": {\"name\": \"Brayan Steven Suaza Hernandez\", \"email\": \"sistemas1@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:43', '2026-04-05 21:13:43'), (14, 'default', 'Usuario Jennifer Tatiana Saray Mayorga creado', 'App\\Models\\User', 'created', 14, NULL, NULL, '{\"attributes\": {\"name\": \"Jennifer Tatiana Saray Mayorga\", \"email\": \"asistentecontable@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:43', '2026-04-05 21:13:43'), (15, 'default', 'Usuario Gala Carolina del Toro Yanes creado', 'App\\Models\\User', 'created', 15, NULL, NULL, '{\"attributes\": {\"name\": \"Gala Carolina del Toro Yanes\", \"email\": \"asistentegerencia@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:43', '2026-04-05 21:13:43'), (16, 'default', 'Usuario Angie Paola Mogollon Salinas creado', 'App\\Models\\User', 'created', 16, NULL, NULL, '{\"attributes\": {\"name\": \"Angie Paola Mogollon Salinas\", \"email\": \"auxcontable2@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:44', '2026-04-05 21:13:44'), (17, 'default', 'Usuario Luis Ernesto Rojas Maldonado creado', 'App\\Models\\User', 'created', 17, NULL, NULL, '{\"attributes\": {\"name\": \"Luis Ernesto Rojas Maldonado\", \"email\": \"auxcontable@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:44', '2026-04-05 21:13:44'), (18, 'default', 'Usuario Samir Munoz Neris creado', 'App\\Models\\User', 'created', 18, NULL, NULL, '{\"attributes\": {\"name\": \"Samir Munoz Neris\", \"email\": \"auxcontable1@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:44', '2026-04-05 21:13:44'), (19, 'default', 'Usuario Fary Maryury Gomez Alape creado', 'App\\Models\\User', 'created', 19, NULL, NULL, '{\"attributes\": {\"name\": \"Fary Maryury Gomez Alape\", \"email\": \"comercial@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:44', '2026-04-05 21:13:44'), (20, 'default', 'Usuario Karen Andrea Gaitan Contreras creado', 'App\\Models\\User', 'created', 20, NULL, NULL, '{\"attributes\": {\"name\": \"Karen Andrea Gaitan Contreras\", \"email\": \"comercial2@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:45', '2026-04-05 21:13:45'), (21, 'default', 'Usuario Jenny Alexandra Paez Rodriguez creado', 'App\\Models\\User', 'created', 21, NULL, NULL, '{\"attributes\": {\"name\": \"Jenny Alexandra Paez Rodriguez\", \"email\": \"creditos@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:45', '2026-04-05 21:13:45'), (22, 'default', 'Usuario Diana Maria Medina Gomez creado', 'App\\Models\\User', 'created', 22, NULL, NULL, '{\"attributes\": {\"name\": \"Diana Maria Medina Gomez\", \"email\": \"cobranzas@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:45', '2026-04-05 21:13:45'), (23, 'default', 'Usuario Nicole Camila Cortes Cabra creado', 'App\\Models\\User', 'created', 23, NULL, NULL, '{\"attributes\": {\"name\": \"Nicole Camila Cortes Cabra\", \"email\": \"creditos3@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:45', '2026-04-05 21:13:45'), (24, 'default', 'Usuario Paula Andrea Bermudez Gonzalez creado', 'App\\Models\\User', 'created', 24, NULL, NULL, '{\"attributes\": {\"name\": \"Paula Andrea Bermudez Gonzalez\", \"email\": \"creditos2@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:46', '2026-04-05 21:13:46'), (25, 'default', 'Usuario Lida Cantor Rodriguez creado', 'App\\Models\\User', 'created', 25, NULL, NULL, '{\"attributes\": {\"name\": \"Lida Cantor Rodriguez\", \"email\": \"directorafinanciera@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:46', '2026-04-05 21:13:46'), (26, 'default', 'Usuario Jaime Ivan Aguirre Chirivi creado', 'App\\Models\\User', 'created', 26, NULL, NULL, '{\"attributes\": {\"name\": \"Jaime Ivan Aguirre Chirivi\", \"email\": \"direccionoperativa@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:46', '2026-04-05 21:13:46'), (27, 'default', 'Usuario Natalia Forero Duran creado', 'App\\Models\\User', 'created', 27, NULL, NULL, '{\"attributes\": {\"name\": \"Natalia Forero Duran\", \"email\": \"gerencia@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:46', '2026-04-05 21:13:46'), (28, 'default', 'Usuario Diana Gabriela Diaz Melo creado', 'App\\Models\\User', 'created', 28, NULL, NULL, '{\"attributes\": {\"name\": \"Diana Gabriela Diaz Melo\", \"email\": \"gestion@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:47', '2026-04-05 21:13:47'), (29, 'default', 'Usuario Yenny Marisol Leal Rincon creado', 'App\\Models\\User', 'created', 29, NULL, NULL, '{\"attributes\": {\"name\": \"Yenny Marisol Leal Rincon\", \"email\": \"jefecreditoycartera@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:47', '2026-04-05 21:13:47'), (30, 'default', 'Usuario Maria Victoria Velandia Amaya creado', 'App\\Models\\User', 'created', 30, NULL, NULL, '{\"attributes\": {\"name\": \"Maria Victoria Velandia Amaya\", \"email\": \"gestionhumana@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:47', '2026-04-05 21:13:47'), (31, 'default', 'Usuario Eddy Yuliet Moreno Torres creado', 'App\\Models\\User', 'created', 31, NULL, NULL, '{\"attributes\": {\"name\": \"Eddy Yuliet Moreno Torres\", \"email\": \"jefederiesgos@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:47', '2026-04-05 21:13:47'), (32, 'default', 'Usuario Diana Katerin Pascagaza Mora creado', 'App\\Models\\User', 'created', 32, NULL, NULL, '{\"attributes\": {\"name\": \"Diana Katerin Pascagaza Mora\", \"email\": \"riesgos1@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:48', '2026-04-05 21:13:48'), (33, 'default', 'Usuario Astrid Mallerly Castaneda Poveda creado', 'App\\Models\\User', 'created', 33, NULL, NULL, '{\"attributes\": {\"name\": \"Astrid Mallerly Castaneda Poveda\", \"email\": \"supernumerario@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:48', '2026-04-05 21:13:48'), (34, 'default', 'Usuario Geraldine Andrea Mendoza Garay creado', 'App\\Models\\User', 'created', 34, NULL, NULL, '{\"attributes\": {\"name\": \"Geraldine Andrea Mendoza Garay\", \"email\": \"supernumerario1@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:48', '2026-04-05 21:13:48'), (35, 'default', 'Usuario Juan David Lozano Sinisterra creado', 'App\\Models\\User', 'created', 35, NULL, NULL, '{\"attributes\": {\"name\": \"Juan David Lozano Sinisterra\", \"email\": \"tesoreria1@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:48', '2026-04-05 21:13:48'), (36, 'default', 'Usuario Viviana Alejandra Hernandez Soler creado', 'App\\Models\\User', 'created', 36, NULL, NULL, '{\"attributes\": {\"name\": \"Viviana Alejandra Hernandez Soler\", \"email\": \"vinculaciones1@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:49', '2026-04-05 21:13:49'), (37, 'default', 'Usuario Sandra Patricia Benavides Ferro creado', 'App\\Models\\User', 'created', 37, NULL, NULL, '{\"attributes\": {\"name\": \"Sandra Patricia Benavides Ferro\", \"email\": \"servicios2+dup@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:49', '2026-04-05 21:13:49'), (38, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 38, NULL, NULL, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"sistemas@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:49', '2026-04-05 21:13:49'), (39, 'default', 'Usuario Erika Yiseth Marin Guillen creado', 'App\\Models\\User', 'created', 39, NULL, NULL, '{\"attributes\": {\"name\": \"Erika Yiseth Marin Guillen\", \"email\": \"oficinavirtual@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:49', '2026-04-05 21:13:49'), (40, 'default', 'Usuario John Freddy Moreno creado', 'App\\Models\\User', 'created', 40, NULL, NULL, '{\"attributes\": {\"name\": \"John Freddy Moreno\", \"email\": \"sistemas2@fedef-co.com\", \"is_active\": true, \"department_id\": null}}', NULL, '2026-04-05 21:13:50', '2026-04-05 21:13:50'), (41, 'default', 'Usuario John Freddy Moreno actualizado', 'App\\Models\\User', 'updated', 40, NULL, NULL, '{\"old\": {\"email\": \"sistemas2@fedef-co.com\"}, \"attributes\": {\"email\": \"john.moreno@fyclsingenieria.com\"}}', NULL, '2026-04-05 21:17:14', '2026-04-05 21:17:14'), (42, 'default', 'Ticket TKT-0001: created', 'App\\Models\\Ticket', 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NULL, '2026-06-26 09:17:39', '2026-06-26 09:17:39'), (1141, 'default', 'Ticket TKT-0241: updated', 'App\\Models\\Ticket', 'updated', 241, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 1}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 09:18:02', '2026-06-26 09:18:02'), (1142, 'default', 'Ticket TKT-0248: updated', 'App\\Models\\Ticket', 'updated', 248, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 09:22:47', '2026-06-26 09:22:47'), (1143, 'default', 'Ticket TKT-0246: updated', 'App\\Models\\Ticket', 'updated', 246, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 09:23:12', '2026-06-26 09:23:12'), (1144, 'default', 'Ticket TKT-0244: updated', 'App\\Models\\Ticket', 'updated', 244, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 09:27:33', '2026-06-26 09:27:33'), (1145, 'default', 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\"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 11:57:43', '2026-06-26 11:57:43'), (1154, 'default', 'Ticket TKT-0243: updated', 'App\\Models\\Ticket', 'updated', 243, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 4}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 12:00:13', '2026-06-26 12:00:13'), (1155, 'default', 'Ticket TKT-0215: updated', 'App\\Models\\Ticket', 'updated', 215, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:36:11', '2026-06-26 14:36:11'), (1156, 'default', 'Ticket TKT-0225: updated', 'App\\Models\\Ticket', 'updated', 225, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 4}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:38:51', '2026-06-26 14:38:51'), (1157, 'default', 'Ticket TKT-0213: updated', 'App\\Models\\Ticket', 'updated', 213, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 4}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:39:32', '2026-06-26 14:39:32'), (1158, 'default', 'Ticket TKT-0176: updated', 'App\\Models\\Ticket', 'updated', 176, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 4}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:40:04', '2026-06-26 14:40:04'), (1159, 'default', 'Ticket TKT-0191: updated', 'App\\Models\\Ticket', 'updated', 191, 'App\\Models\\User', 38, '{\"old\": {\"assignee_id\": null}, \"attributes\": {\"assignee_id\": 38}}', NULL, '2026-06-26 14:40:28', '2026-06-26 14:40:28'), (1160, 'default', 'Ticket TKT-0191: updated', 'App\\Models\\Ticket', 'updated', 191, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 1}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:44:23', '2026-06-26 14:44:23'), (1161, 'default', 'Ticket TKT-0232: updated', 'App\\Models\\Ticket', 'updated', 232, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 3}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:45:23', '2026-06-26 14:45:23'), (1162, 'default', 'Ticket TKT-0222: 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'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:57:27', '2026-06-26 14:57:27'), (1167, 'default', 'Ticket TKT-0221: updated', 'App\\Models\\Ticket', 'updated', 221, 'App\\Models\\User', 38, '{\"old\": {\"assignee_id\": null}, \"attributes\": {\"assignee_id\": 38}}', NULL, '2026-06-26 14:57:37', '2026-06-26 14:57:37'), (1168, 'default', 'Ticket TKT-0221: updated', 'App\\Models\\Ticket', 'updated', 221, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 1}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:58:06', '2026-06-26 14:58:06'), (1169, 'default', 'Ticket TKT-0234: updated', 'App\\Models\\Ticket', 'updated', 234, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 1}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:58:49', '2026-06-26 14:58:49'), (1170, 'default', 'Ticket TKT-0240: updated', 'App\\Models\\Ticket', 'updated', 240, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 1}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 14:59:15', '2026-06-26 14:59:15'), (1171, 'default', 'Ticket TKT-0200: updated', 'App\\Models\\Ticket', 'updated', 200, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 15:00:35', '2026-06-26 15:00:35'), (1172, 'default', 'Ticket TKT-0219: updated', 'App\\Models\\Ticket', 'updated', 219, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 15:01:43', '2026-06-26 15:01:43'); INSERT INTO `activity_log` (`id`, `log_name`, `description`, `subject_type`, `event`, `subject_id`, `causer_type`, `causer_id`, `properties`, `batch_uuid`, `created_at`, `updated_at`) VALUES (1173, 'default', 'Ticket TKT-0203: updated', 'App\\Models\\Ticket', 'updated', 203, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 15:02:15', '2026-06-26 15:02:15'), (1174, 'default', 'Ticket TKT-0136: updated', 'App\\Models\\Ticket', 'updated', 136, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 15:02:51', '2026-06-26 15:02:51'), (1175, 'default', 'Ticket TKT-0099: updated', 'App\\Models\\Ticket', 'updated', 99, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 15:03:32', '2026-06-26 15:03:32'), (1176, 'default', 'Ticket TKT-0029: updated', 'App\\Models\\Ticket', 'updated', 29, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 7}, \"attributes\": {\"status_id\": 5}}', NULL, '2026-06-26 15:04:02', '2026-06-26 15:04:02'), (1177, 'default', 'Ticket TKT-0255: created', 'App\\Models\\Ticket', 'created', 255, 'App\\Models\\User', 3, '{\"attributes\": {\"title\": \"ver los correos anteriores a la actualización.\", \"status_id\": 1, \"assignee_id\": null, \"priority_id\": 4}}', NULL, '2026-06-26 15:48:07', '2026-06-26 15:48:07'), (1178, 'default', 'Ticket TKT-0255: updated', 'App\\Models\\Ticket', 'updated', 255, 'App\\Models\\User', 38, '{\"old\": {\"assignee_id\": null}, \"attributes\": {\"assignee_id\": 38}}', NULL, '2026-06-26 16:09:17', '2026-06-26 16:09:17'), (1179, 'default', 'Ticket TKT-0255: updated', 'App\\Models\\Ticket', 'updated', 255, 'App\\Models\\User', 38, '{\"old\": {\"status_id\": 1}, \"attributes\": {\"status_id\": 3}}', NULL, '2026-06-26 16:09:31', '2026-06-26 16:09:31'), (1180, 'default', 'Ticket TKT-0256: created', 'App\\Models\\Ticket', 'created', 256, 'App\\Models\\User', 36, '{\"attributes\": {\"title\": \"Fecha de nacimiento de beneficiario\", \"status_id\": 1, \"assignee_id\": null, \"priority_id\": 3}}', NULL, '2026-06-26 16:33:23', '2026-06-26 16:33:23'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `agent_groups` -- CREATE TABLE `agent_groups` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `auto_assign` tinyint(1) NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `agent_groups` -- INSERT INTO `agent_groups` (`id`, `name`, `description`, `auto_assign`, `active`, `created_at`, `updated_at`) VALUES (1, 'IT Fedef', NULL, 1, 1, '2026-04-06 10:29:32', '2026-04-14 17:28:48'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `agent_group_user` -- CREATE TABLE `agent_group_user` ( `agent_group_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `agent_group_user` -- INSERT INTO `agent_group_user` (`agent_group_id`, `user_id`) VALUES (1, 38); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_classifications` -- CREATE TABLE `ai_classifications` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `suggested_category_id` bigint UNSIGNED DEFAULT NULL, `suggested_priority_id` bigint UNSIGNED DEFAULT NULL, `category_confidence` decimal(5,2) NOT NULL DEFAULT '0.00', `priority_confidence` decimal(5,2) NOT NULL DEFAULT '0.00', `kb_suggestions` json DEFAULT NULL, `keywords_detected` json DEFAULT NULL, `applied` tinyint(1) NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ai_classifications` -- INSERT INTO `ai_classifications` (`id`, `ticket_id`, `suggested_category_id`, `suggested_priority_id`, `category_confidence`, `priority_confidence`, `kb_suggestions`, `keywords_detected`, `applied`, `created_at`, `updated_at`) VALUES (1, 1, 3, 3, 93.00, 100.00, '[]', '[\"puedo\", \"imprimir\", \"ninguna\", \"impresoras\", \"requiero\", \"soporte\", \"validación\", \"puedo imprimir\", \"imprimir ninguna\", \"ninguna impresoras\", \"impresoras puedo\", \"impresoras requiero\", \"requiero soporte\", \"soporte validación\"]', 1, '2026-04-06 08:46:55', '2026-06-10 23:25:25'), (2, 2, 3, NULL, 81.00, 0.00, '[]', '[\"revision\", \"impresora\", \"impresiones\", \"cortadas\", \"linix\", \"funciona\", \"correctamente\", \"revision impresora\", \"impresora impresiones\", \"impresiones cortadas\", \"cortadas impresora\", \"impresora linix\", \"linix funciona\", \"funciona correctamente\"]', 1, '2026-04-06 08:53:23', '2026-06-10 23:25:25'), (3, 3, 2, 3, 24.00, 100.00, '[]', '[\"revisión\", \"forticlient\", \"deja\", \"ingresar\", \"causa\", \"internet\", \"puedo\", \"continuar\", \"labores\", \"día\", \"jueves\", \"abril\", \"estaré\", \"trabajando\", \"desde\"]', 0, '2026-04-06 08:57:31', '2026-06-10 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08:08:08', '2026-06-22 08:08:08'), (242, 242, 22, NULL, 36.00, 0.00, '[]', '[\"urgente\", \"solicito\", \"amablemente\", \"colaboración\", \"habilitar\", \"permisos\", \"correspondientes\", \"supernumeraria\", \"paula\", \"bermúdez\", \"servicios\", \"chía\", \"buen\", \"día\", \"carácter\"]', 0, '2026-06-22 08:35:08', '2026-06-22 08:35:08'), (243, 243, 22, NULL, 49.00, 0.00, '[]', '[\"actualizar\", \"números\", \"cuenta\", \"linix\", \"buen\", \"día\", \"dejando\", \"cuentas\", \"bancarias\", \"bancos\", \"asociados\", \"actualizar números\", \"números cuenta\", \"cuenta linix\", \"linix buen\"]', 0, '2026-06-22 09:00:15', '2026-06-22 09:00:15'), (244, 244, 22, 3, 42.00, 100.00, '[]', '[\"error\", \"cambio\", \"cargo\", \"asociado\", \"linix\", \"uriana\", \"gonzalez\", \"alberto\", \"enrique\", \"identificado\", \"numero\", \"1140368024\", \"realizando\", \"proceso\", \"retiro\"]', 0, '2026-06-22 09:24:26', '2026-06-22 09:24:26'), (245, 245, 22, NULL, 46.00, 0.00, '[]', 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retiros\", \"retiros permisos\", \"permisos realizar\", \"retiros linix\"]', 0, '2026-06-22 10:48:28', '2026-06-22 10:48:28'), (249, 249, 10, NULL, 41.00, 0.00, '[]', '[\"agradezco\", \"redireccionar\", \"correo\", \"gestion\", \"humana\", \"gerencia\", \"motivo\", \"vacaciones\", \"gestión\", \"agradezco redireccionar\", \"redireccionar correo\", \"correo gestion\", \"gestion humana\", \"humana gerencia\", \"gerencia motivo\"]', 0, '2026-06-22 14:42:04', '2026-06-22 14:42:04'), (250, 250, 9, 3, 38.00, 100.00, '[]', '[\"puedo\", \"ingresar\", \"certihuellas\", \"dice\", \"usuario\", \"clave\", \"digitando\", \"misma\", \"puedo ingresar\", \"ingresar certihuellas\", \"certihuellas dice\", \"dice puedo\", \"ingresar usuario\", \"usuario clave\", \"clave digitando\"]', 0, '2026-06-22 17:11:36', '2026-06-22 17:11:36'), (251, 251, 22, 3, 20.00, 100.00, '[]', '[\"error\", \"escaner\", \"buen\", \"genera\", \"momento\", \"escanear\", \"error escaner\", \"escaner buen\", \"buen genera\", \"genera error\", \"error momento\", \"momento escanear\"]', 0, '2026-06-23 08:13:37', '2026-06-23 08:13:37'), (252, 252, 22, 3, 44.00, 100.00, '[]', '[\"agradezco\", \"corregir\", \"esete\", \"error\", \"aprobar\", \"auxilio\", \"defunción\", \"eliminar\", \"proceso\", \"poder\", \"grabar\", \"nuevo\", \"presentaron\", \"errores\", \"ejecutar\"]', 0, '2026-06-24 10:06:06', '2026-06-24 10:06:06'), (253, 253, 2, NULL, 18.00, 0.00, '[]', '[\"usuarios\", \"forticlient\", \"openvpn\", \"buen\", \"día\", \"solicito\", \"estaré\", \"trabajando\", \"visita\", \"comercial\", \"desde\", \"00am\", \"equipo\", \"cuenta\", \"mildre\"]', 0, '2026-06-25 07:40:44', '2026-06-25 07:40:44'), (254, 254, 1, 3, 33.00, 100.00, '[]', '[\"solicitud\", \"revisión\", \"cableado\", \"computador\", \"solicito\", \"amable\", \"apoyo\", \"organización\", \"cables\", \"teclado\", \"mouse\", \"encuentran\", \"ubicados\", \"debajo\", \"escritorio\"]', 0, '2026-06-25 08:24:03', '2026-06-25 08:24:03'), (255, 255, 10, NULL, 47.00, 0.00, '[]', '[\"correos\", \"anteriores\", \"actualización\", \"registro\", \"tenia\", \"antes\", \"junio\", \"correos anteriores\", \"anteriores actualización\", \"actualización registro\", \"registro correos\", \"correos tenia\", \"tenia antes\", \"antes junio\"]', 0, '2026-06-26 15:48:09', '2026-06-26 15:48:09'), (256, 256, 22, NULL, 91.00, 0.00, '[]', '[\"fecha\", \"nacimiento\", \"beneficiario\", \"cambio\", \"año\", \"correcta\", \"2022\", \"1246799408\", \"cedula\", \"asociado\", \"1070970646\", \"fecha nacimiento\", \"nacimiento beneficiario\", \"beneficiario cambio\", \"cambio año\"]', 0, '2026-06-26 16:33:25', '2026-06-26 16:33:25'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_kb_drafts` -- CREATE TABLE `ai_kb_drafts` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `suggested_title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `suggested_excerpt` text COLLATE utf8mb4_unicode_ci NOT NULL, `suggested_content` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `suggested_tags` json DEFAULT NULL, `status` enum('pending','published','rejected') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pending', `published_article_id` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ai_kb_drafts` -- INSERT INTO `ai_kb_drafts` (`id`, `ticket_id`, `category_id`, `suggested_title`, `suggested_excerpt`, `suggested_content`, `suggested_tags`, `status`, `published_article_id`, `created_at`, `updated_at`) VALUES (1, 2, NULL, 'Guía: revision impresora', 'Impresiones cortadas y la impresora por linix no me esta funciona correctamente.', '## Descripción del problema\n\nImpresiones cortadas y la impresora por linix no me esta funciona correctamente.\n\n## Solución\n\nSe realiza eliminacion de impresora duplicada, se efectuan reconfiguracion desde escritorio remoto, se valida configuracion de margenes, funciona correctamente.\n\n## Información adicional\n\n- **Categoría:** Impresoras\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0002', '[\"impresoras\", \"revision\", \"impresora\", \"impresiones\"]', 'pending', NULL, '2026-04-06 21:45:20', '2026-04-06 21:45:20'), (2, 14, NULL, 'Guía: el digiturno no tiene papel', 'el digiturno no tiene papel', '## Descripción del problema\n\nel digiturno no tiene papel\n\n## Solución\n\nBuen día,\r\nFue revisado y la impresora no se encontraba encendida.\r\nQuedo atento a tu confirmación de solución.\n\n## Información adicional\n\n- **Categoría:** Periféricos\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0014', '[\"periféricos\", \"digiturno\", \"papel\"]', 'pending', NULL, '2026-04-08 07:50:11', '2026-04-08 07:50:11'), (3, 10, NULL, 'Guía: No sirve el scanner', 'Sale error en formato de imagenes', '## Descripción del problema\n\nSale error en formato de imagenes\n\n## Solución\n\n## Información adicional\n\n- **Categoría:** Periféricos\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0010', '[\"periféricos\", \"sirve\", \"scanner\", \"sale\"]', 'pending', NULL, '2026-04-08 07:50:32', '2026-04-08 07:50:32'), (4, 36, 5, 'Guía: Solicitud de usuario y clave para acceder el remoto', 'Se requiere usuario y contraseña para acceder al remoto', '## Descripción del problema\n\nSe requiere usuario y contraseña para acceder al remoto\n\n## Solución\n\n## Información adicional\n\n- **Categoría:** Aplicaciones internas\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0036', '[\"aplicaciones internas\", \"solicitud\", \"usuario\", \"clave\"]', 'pending', NULL, '2026-04-13 08:42:37', '2026-04-13 08:42:37'), (5, 34, 2, 'Guía: No puedo recibir ni enviar en mí correo', 'El correo no me deja recibir ni enviar correo', '## Descripción del problema\n\nEl correo no me deja recibir ni enviar correo\n\n## Solución\n\nBuen día, \r\n\r\nPor favor, revisar que ya este funcionando de manera correcta.\n\n## Información adicional\n\n- **Categoría:** Correo electrónico\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0034', '[\"correo electrónico\", \"puedo\", \"recibir\", \"enviar\"]', 'pending', NULL, '2026-04-13 12:46:14', '2026-04-13 12:46:14'), (6, 30, NULL, 'Guía: Las impresiones están saliendo recortadas', 'la momento de enviar una impresion desde linix, esta saliendo el contenido recortado', '## Descripción del problema\n\nla momento de enviar una impresion desde linix, esta saliendo el contenido recortado\n\n## Solución\n\nHola Wilmer Humberto Rodriguez Moreno, hemos resuelto el ticket TKT-0030. Por favor confirma si el problema fue resuelto satisfactoriamente.\n\n## Información adicional\n\n- **Categoría:** Impresoras\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0030', '[\"impresoras\", \"impresiones\", \"están\", \"saliendo\"]', 'pending', NULL, '2026-04-13 14:18:00', '2026-04-13 14:18:00'), (7, 27, NULL, 'Guía: FALLAS EN LECTURA DACTILAR DE REGITRADURIA', 'Buenas tardes se presenta fallas en la lectura de huellas dactilares en los dos equipos de Chia', '## Descripción del problema\n\nBuenas tardes se presenta fallas en la lectura de huellas dactilares en los dos equipos de Chia\n\n## Solución\n\nHola Yoi Rocio Buitrago Marin, hemos resuelto el ticket TKT-0027. Por favor confirma si el problema fue resuelto satisfactoriamente.\n\n## Información adicional\n\n- **Categoría:** Periféricos\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0027', '[\"periféricos\", \"fallas\", \"lectura\", \"dactilar\"]', 'pending', NULL, '2026-04-13 14:53:02', '2026-04-13 14:53:02'), (8, 49, NULL, 'Guía: No llegan notificaciones de WM', 'Desde el día de ayer lunes 13 de marzo no están llegando notificaciones de WorkManager.', '## Descripción del problema\n\nDesde el día de ayer lunes 13 de marzo no están llegando notificaciones de WorkManager.\n\n## Solución\n\nHola Diana Katerin Pascagaza Mora, hemos solucionado el ticket TKT-0049. Se actualizan datos de correo de notificaciones, se activan las notificaciones del ultimo dia. Por favor confirma si el problema fue resuelto satisfactoriamente.\n\nHola Diana Katerin Pascagaza Mora, tu ticket TKT-0049 está en progreso. El ingeniero {{agente}} está trabajando en ello y te notificaremos pronto.\n\n## Información adicional\n\n- **Categoría:** WORMANAGER\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0049', '[\"wormanager\", \"llegan\", \"notificaciones\", \"desde\"]', 'pending', NULL, '2026-04-14 15:13:22', '2026-04-14 15:13:22'), (9, 55, 5, 'Guía: error aplicativo digiturno', 'presenta error en la plataforma de digiturno solo en mi equipo', '## Descripción del problema\n\npresenta error en la plataforma de digiturno solo en mi equipo\n\n## Solución\n\nBuen día, \r\n\r\nSe realiza la validación y se resuelve de manera correcta.\n\n## Información adicional\n\n- **Categoría:** Aplicaciones internas\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0055', '[\"aplicaciones internas\", \"error\", \"aplicativo\", \"digiturno\"]', 'pending', NULL, '2026-04-16 14:43:37', '2026-04-16 14:43:37'), (10, 78, NULL, 'Guía: LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', 'LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', '## Descripción del problema\n\nLUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX\n\n## Solución\n\nLa ciudad es San Cristobal, estado Táchira, si esta creado.\n\n## Información adicional\n\n- **Categoría:** LINIX\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0078', '[\"linix\", \"lugar\", \"nacimiento\", \"tachira\"]', 'pending', NULL, '2026-04-22 10:44:09', '2026-04-22 10:44:09'), (11, 85, NULL, 'Guía: Cambio de Office', 'Solicito de tu colaboración para cambiar el office ya que me abre desde el navegador mas no desde los programas de office.', '## Descripción del problema\n\nSolicito de tu colaboración para cambiar el office ya que me abre desde el navegador mas no desde los programas de office.\n\n## Solución\n\nBuen día,\r\nTenia como predeterminado el programa WPS, se procede a realizar la desinstalación y carga correctamente el office.\n\n## Información adicional\n\n- **Categoría:** Office / Productividad\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0085', '[\"office / productividad\", \"cambio\", \"office\", \"solicito\"]', 'pending', NULL, '2026-04-23 08:30:11', '2026-04-23 08:30:11'), (12, 80, NULL, 'Guía: No he podido descargar las facturas de Tigo que han llegado.', 'No he podido descargar las facturas de Tigo que han llegado. Adjunto detalle en archivo adjunto.', '## Descripción del problema\n\nNo he podido descargar las facturas de Tigo que han llegado.\r\n\r\nAdjunto detalle en archivo adjunto.\n\n## Solución\n\nSe envia factura de Lider Comercial.\n\n## Información adicional\n\n- **Categoría:** Office / Productividad\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0080', '[\"office / productividad\", \"podido\", \"descargar\", \"facturas\"]', 'pending', NULL, '2026-05-05 09:11:07', '2026-05-05 09:11:07'), (13, 8, NULL, 'Guía: no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria', 'desde la consulta web para los asociados, en la opcion de seguros - servicios no esta saliendo los valores para la poliza funeraria.', '## Descripción del problema\n\ndesde la consulta web para los asociados, en la opcion de seguros - servicios no esta saliendo los valores para la poliza funeraria.\n\n## Solución\n\n## Información adicional\n\n- **Categoría:** Otros\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0008', '[\"otros\", \"aparece\", \"pagina\", \"fedef\"]', 'pending', NULL, '2026-05-12 16:43:29', '2026-05-12 16:43:29'), (14, 186, NULL, 'Guía: El Kiosco no vota papel', 'No imprime los estados de cuenta del Kiosco', '## Descripción del problema\n\nNo imprime los estados de cuenta del Kiosco\n\n## Solución\n\nBuen día,\r\nSe evidencia que la impresora estaba sin papel, se añade nuevo rollo del papel a la misma.\n\n## Información adicional\n\n- **Categoría:** Impresoras\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0186', '[\"impresoras\", \"kiosco\", \"vota\", \"papel\"]', 'pending', NULL, '2026-05-27 10:10:27', '2026-05-27 10:10:27'), (15, 227, NULL, 'Guía: No muestra la pantalla, cable dañado', 'No enciende la pantalla,', '## Descripción del problema\n\nNo enciende la pantalla,\n\n## Solución\n\nSe evidencia que el convertidor de VGA a HDMI se encontraba dañado, se realiza el cambio correspondiente del mismo.\n\n## Información adicional\n\n- **Categoría:** Computadores\n- **Tipo:** General\n- **Generado a partir del ticket:** TKT-0227', '[\"computadores\", \"muestra\", \"pantalla\", \"cable\"]', 'pending', NULL, '2026-06-17 09:08:59', '2026-06-17 09:08:59'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_keyword_rules` -- CREATE TABLE `ai_keyword_rules` ( `id` bigint UNSIGNED NOT NULL, `keyword` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `entity_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `entity_id` bigint UNSIGNED NOT NULL, `weight` decimal(5,2) NOT NULL DEFAULT '1.00', `hits` int NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ai_keyword_rules` -- INSERT INTO `ai_keyword_rules` (`id`, `keyword`, `entity_type`, `entity_id`, `weight`, `hits`, `active`, `created_at`, `updated_at`) VALUES (1, 'error', 'priority', 3, 4.50, 30, 1, '2026-02-26 06:42:59', '2026-06-10 23:25:29'), (2, 'falla', 'priority', 3, 1.50, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (3, 'no puedo', 'priority', 3, 2.00, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (4, 'no tengo acceso', 'priority', 3, 2.00, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (5, 'problema grave', 'priority', 3, 2.00, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (6, 'afecta', 'priority', 3, 1.60, 1, 1, '2026-02-26 06:42:59', '2026-06-10 23:25:26'), (7, 'importante', 'priority', 3, 1.50, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (8, 'imposible trabajar', 'priority', 3, 2.00, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (9, 'no abre', 'priority', 3, 2.00, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (10, 'lento', 'priority', 2, 1.50, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (11, 'demora', 'priority', 2, 1.70, 2, 1, '2026-02-26 06:42:59', '2026-06-10 23:25:25'), (12, 'intermitente', 'priority', 2, 1.60, 1, 1, '2026-02-26 06:42:59', '2026-06-10 23:25:29'), (13, 'a veces', 'priority', 2, 2.00, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (14, 'ocasional', 'priority', 2, 1.50, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (15, 'tarda', 'priority', 2, 1.50, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (16, 'lentitud', 'priority', 2, 1.80, 3, 1, '2026-02-26 06:42:59', '2026-06-10 23:25:27'), (17, 'de vez en cuando', 'priority', 2, 2.00, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (18, 'consulta', 'priority', 1, 2.00, 5, 1, '2026-02-26 06:42:59', '2026-06-10 23:25:29'), (19, 'pregunta', 'priority', 1, 1.50, 0, 1, '2026-02-26 06:42:59', '2026-02-26 06:42:59'), (20, 'informacion', 'priority', 1, 1.60, 1, 1, '2026-02-26 06:42:59', '2026-06-10 23:25:30'), (21, 'como', 'priority', 1, 1.50, 0, 1, '2026-02-26 06:42:59', 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'category', 22, 1.00, 0, 1, '2026-06-10 23:25:29', '2026-06-10 23:25:29'), (501, 'correspondencia', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:29', '2026-06-10 23:25:29'), (502, 'actualizar', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (503, 'carta', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (504, 'bienvenida', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (505, 'fedef', 'category', 22, 1.10, 1, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (506, 'envia', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (507, 'estado', 'category', 22, 1.10, 1, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (508, 'cuenta', 'category', 22, 1.10, 1, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (509, 'plataforma', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (510, 'sale', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (511, 'poliza', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (512, 'permisos', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (513, 'cancelación', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (514, 'ahorros', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (515, 'voluntarios', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'), (516, 'retiro', 'category', 22, 1.00, 0, 1, '2026-06-10 23:25:30', '2026-06-10 23:25:30'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_response_templates` -- CREATE TABLE `ai_response_templates` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `trigger_keywords` text COLLATE utf8mb4_unicode_ci NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `ticket_type` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `template_body` text COLLATE utf8mb4_unicode_ci NOT NULL, `min_confidence` int NOT NULL DEFAULT '50', `uses` int NOT NULL DEFAULT '0', `accepted` int NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ai_response_templates` -- INSERT INTO `ai_response_templates` (`id`, `name`, `trigger_keywords`, `category_id`, `ticket_type`, `template_body`, `min_confidence`, `uses`, `accepted`, `active`, `created_at`, `updated_at`) VALUES (1, 'Reset de contraseña', '[\"contrasena\",\"password\",\"clave\",\"no puedo entrar\",\"bloqueado\",\"acceso\"]', 16, NULL, 'Hola {{solicitante}},\n\nGracias por contactarnos. Para restablecer tu contraseña, sigue estos pasos:\n\n1. Ve a la página de inicio de sesión\n2. Haz clic en \"¿Olvidaste tu contraseña?\"\n3. Ingresa tu correo corporativo\n4. Revisa tu bandeja de entrada y sigue el enlace recibido\n\nSi el problema persiste o tu cuenta está bloqueada, un administrador deberá desbloquearte manualmente. En ese caso, avísanos y lo gestionamos a la brevedad.\n\nQuedo atento a cualquier consulta adicional.\n\nSaludos,\n{{agente}} | Soporte {{empresa}}', 30, 0, 0, 1, '2026-02-26 06:48:42', '2026-02-26 06:48:42'), (2, 'Equipo lento / rendimiento bajo', '[\"lento\",\"tarda\",\"demora\",\"lentitud\",\"rendimiento\",\"pesado\"]', 1, NULL, 'Hola {{solicitante}},\n\nEntendemos que tu equipo está presentando problemas de rendimiento. Aquí algunos pasos que pueden ayudar:\n\n**Solución inmediata:**\n1. Reinicia el equipo completamente (no solo hibernar)\n2. Cierra las aplicaciones que no estés usando\n3. Verifica que el equipo tenga al menos 10% de espacio libre en disco\n4. Revisa si hay actualizaciones pendientes de Windows/macOS\n\n**Si el problema continúa:**\nCoordinaremos una revisión técnica de tu equipo para diagnosticar si requiere limpieza de hardware, ampliación de memoria RAM o mantenimiento del sistema.\n\n¿Cuándo tienes disponibilidad para que un técnico revise tu equipo?\n\nSaludos,\n{{agente}} | Soporte {{empresa}}', 25, 0, 0, 1, '2026-02-26 06:48:42', '2026-02-26 06:48:42'), (3, 'Problema de conexión a internet/red', '[\"internet\",\"red\",\"wifi\",\"sin conexion\",\"no conecta\",\"conexion\",\"vpn\"]', 11, NULL, 'Hola {{solicitante}},\n\nPara resolver tu problema de conectividad, por favor intenta lo siguiente:\n\n**Pasos básicos:**\n1. Reinicia el router/switch de tu área (desconectar 30 segundos)\n2. En tu equipo: Inicio → CMD → escribe `ipconfig /release` luego `ipconfig /renew`\n3. Si usas WiFi, intenta conectarte por cable y verifica si el problema persiste\n4. Desactiva y vuelve a activar el adaptador de red\n\n**Si usas VPN:**\nDesconéctate de la VPN, verifica la conexión directa, y luego vuelve a conectar.\n\nSi ninguno de estos pasos funciona, dime tu número de extensión o ubicación para que un técnico revise el punto de red físicamente.\n\nSaludos,\n{{agente}} | Soporte {{empresa}}', 25, 0, 0, 1, '2026-02-26 06:48:42', '2026-02-26 06:48:42'), (4, 'Error en aplicación / software', '[\"error\",\"programa\",\"aplicacion\",\"no abre\",\"falla\",\"crash\",\"cierra solo\"]', 6, NULL, 'Hola {{solicitante}},\n\nGracias por reportar el problema con tu aplicación. Para ayudarte mejor necesito algunos datos:\n\n1. ¿Cuál es el mensaje de error exacto que aparece? (si tienes captura de pantalla, adjúntala)\n2. ¿El error ocurre siempre o de forma intermitente?\n3. ¿Cuándo comenzó el problema? ¿Hubo alguna actualización o cambio previo?\n\n**Mientras tanto, puedes intentar:**\n- Cerrar y volver a abrir la aplicación\n- Reiniciar tu equipo\n- Si es una app web, limpiar caché del navegador (Ctrl+Shift+Del)\n\nCon esa información podremos darte una solución más precisa o escalar al área correspondiente.\n\nSaludos,\n{{agente}} | Soporte {{empresa}}', 20, 0, 0, 1, '2026-02-26 06:48:42', '2026-02-26 06:48:42'), (5, 'Problema con impresora', '[\"impresora\",\"imprimir\",\"imprime\",\"papel\",\"toner\",\"cartucho\"]', 1, NULL, 'Hola {{solicitante}},\n\nPara resolver el problema con la impresora, por favor verifica:\n\n1. **¿La impresora está encendida?** Revisa que el indicador de luz esté verde\n2. **¿Hay papel?** Revisa que la bandeja tenga papel y esté bien colocado\n3. **Trabajos atascados:** En Windows ve a Panel de Control → Dispositivos e impresoras → clic derecho en tu impresora → Ver trabajos de impresión → elimina todos los trabajos pendientes\n4. **Reinicia la impresora:** Apágala, espera 30 segundos, enciéndela nuevamente\n\nSi el problema es de toner/cartucho, coordinaremos el reemplazo.\n\n¿Cuál es el modelo de impresora y qué error específico aparece?\n\nSaludos,\n{{agente}} | Soporte {{empresa}}', 20, 0, 0, 1, '2026-02-26 06:48:42', '2026-02-26 06:48:42'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `assets` -- CREATE TABLE `assets` ( `id` bigint UNSIGNED NOT NULL, `code` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `serial_number` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `category_id` bigint UNSIGNED NOT NULL, `model_id` bigint UNSIGNED DEFAULT NULL, `status` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `location` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `office` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `department_id` bigint UNSIGNED DEFAULT NULL, `assigned_to` bigint UNSIGNED DEFAULT NULL, `position` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ip_address` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `operating_system` varchar(120) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `brand` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `brand_model` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `processor` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ram` varchar(60) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `storage` varchar(120) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `parent_asset_id` bigint UNSIGNED DEFAULT NULL, `purchase_date` date DEFAULT NULL, `purchase_price` decimal(12,2) DEFAULT NULL, `supplier` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fixed_asset_code` varchar(60) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `activity` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `warranty_until` date DEFAULT NULL, `notes` text COLLATE utf8mb4_unicode_ci, `qr_code` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `assets` -- INSERT INTO `assets` (`id`, `code`, `name`, `serial_number`, `category_id`, `model_id`, `status`, `location`, `office`, `department_id`, `assigned_to`, `position`, `ip_address`, `operating_system`, `brand`, `brand_model`, `processor`, `ram`, `storage`, `parent_asset_id`, `purchase_date`, `purchase_price`, `supplier`, `fixed_asset_code`, `activity`, `warranty_until`, `notes`, `qr_code`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, 'ACT-0001', 'ARCHIVO', 'YL00AB47', 8, NULL, 'active', 'PISO 1', 'FUNZA', NULL, 9, 'ARCHIVO', '', 'Windows 11 Pro 64-Bit', 'LENOVO', 'V530S INTEL CORE I5- 8400', 'Intel(R) Core(TM) i5-8400 CPU @ 2.810GHz', '8 GB', '256 GB SSD', NULL, '2019-08-15', 3140000.00, 'Proyectos Tecnológicos Integrales Ltda', 'AF-00343', 'ARCHIVO', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (2, 'ACT-0002', 'AUXILIAR DE ARCHIVO', '', 9, NULL, 'active', 'PISO 1', 'FUNZA', NULL, 9, 'AUXILIAR DE ARCHIVO', '', '', 'YEALINK', 'SIP-T31G', '', '', '', NULL, NULL, NULL, '', '', 'ARCHIVO', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (3, 'ACT-0003', 'MONITOR', 'U1H9NCZG', 10, NULL, 'active', '', '', NULL, 9, '', '', '', 'LENOVO', 'LI2215', '', '', '', NULL, NULL, NULL, '', 'AF-00349', 'ARCHIVO', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (4, 'ACT-0004', 'ANALISTA CONTABLE', 'PF5055AE', 11, NULL, 'active', 'PISO 2', 'FUNZA', NULL, 14, 'ANALISTA CONTABLE', '', 'Windows 11 Pro 64-Bit', 'LENOVO', 'THINKPAD E14', 'Intel(R) Core(TM) i5-13420H CPU @ 2.10 GHz', '40 GB', '512 GB', NULL, '2025-07-02', 4855200.00, 'PROVEESISTEMAS', 'AF-00396', 'ANALISTA CONTABLE', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (5, 'ACT-0005', 'ASISTENTE CONTABLE', '', 9, NULL, 'active', 'PISO 2', 'FUNZA', NULL, 14, 'ASISTENTE CONTABLE', '', '', 'YEALINK', 'SIP-T31G', '', '', '', NULL, NULL, NULL, '', '', '', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (6, 'ACT-0006', 'MONITOR', '', 10, NULL, 'active', '', '', NULL, 14, '', '', '', 'LENOVO', '', '', '', '', NULL, NULL, NULL, '', '', 'ASISTENTE CONTABLE', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (7, 'ACT-0007', 'ASISGERENCIA', 'SMJ0HCHEL', 8, NULL, 'active', '', 'GERENCIA', NULL, 15, 'ASISGERENCIA', '', 'Windos 11 pro 64-bit', 'LENOVO', 'ThinkCentre M70q Tiny', 'Intel(R) Core(TM) i5-10400T CPU @ 2.0GHz up to 3.6GHz', '8 GB', '256 GB SSD', NULL, '2022-06-30', 3941447.00, 'SANNICTEC', 'AF-00369', 'ASISGERENCIA', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (8, 'ACT-0008', 'IMP ASIST GERENCIA', 'XAGB329628', 12, NULL, 'active', '', 'ASISTENTE GERENCIA', NULL, 15, 'FEDEF', '', '', 'EPSON', 'L3210', '', '', '', NULL, '2022-11-20', 750000.00, 'KATRONIX', 'AF-00384', 'ASISGERENCIA', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (9, 'ACT-0009', 'ASISTENTE DE GERENCIA', '', 9, NULL, 'active', 'PISO 1', 'FUNZA', NULL, 15, 'ASISTENTE DE GERENCIA', '', '', 'YEALINK', 'SIP-T31G', '', '', '', NULL, NULL, NULL, '', '', '', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (10, 'ACT-0010', 'MONITOR', 'SV909BANK', 10, NULL, 'active', '', '', NULL, 15, '', '', '', 'LENOVO', '', '', '', '', NULL, NULL, NULL, '', 'AF-00370', '', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (11, 'ACT-0011', 'AUXCONTABLE1', 'PF2KG4RD', 11, NULL, 'active', '', 'CONTABILIDAD', NULL, 17, 'AUXCONTABLE1', '', 'Windows 11 Pro 64-Bit', 'LENOVO', 'THINKPAD E14', 'Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz', '16 GB', '240 GB SSD', NULL, '2021-03-17', 4141614.00, 'Proyectos Tecnológicos Integrales Ltda', '', 'AUXCONTABLE1', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (12, 'ACT-0012', 'MONITOR', 'VKC34391', 10, NULL, 'active', '', '', NULL, 17, '', '', '', 'LENOVO', 'E2054A', '', '', '', NULL, NULL, NULL, '', '', '', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (13, 'ACT-0013', 'AUXCONTABLE', 'SMJ0HCHE8', 8, NULL, 'active', '', 'CONTABILIDAD', NULL, 18, 'AUXCONTABLE', '', 'Windows 11 Pro 64-Bit', 'LENOVO', 'ThinkCentre M70q Tiny', 'Intel(R) Core(TM) i5-10400T CPU @ 2.0GHz up to 3.6GHz', '8 GB', '256 GB SSD', NULL, '2022-06-30', 3941447.00, 'SANNICTEC', '', 'AUXCONTABLE', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (14, 'ACT-0014', 'MONITOR', 'SV909BBL9', 10, NULL, 'active', '', '', NULL, 18, '', '', '', 'LENOVO', '', '', '', '', NULL, NULL, NULL, '', '', '', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (15, 'ACT-0015', 'AUXCONTABLE2', 'PF5034WM', 11, NULL, 'active', '', 'CONTABILIDAD', NULL, 16, 'AUXCONTABLE2', '', 'Windows 11 Pro 64-Bit', 'LENOVO', 'THINKPAD E14 GEN 5', 'Intel(R) Core(TM) i5-13420H CPU @ 2.10 GHz', '40 GB', '512 GB', NULL, '2025-07-02', 4855200.00, 'PROVEESISTEMAS', '', 'AUXCONTABLE2', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (16, 'ACT-0016', 'COBRANZAS', 'MJOGKMXS', 8, NULL, 'active', '', 'COBRANZAS', NULL, 22, 'COBRANZAS', '', 'Windows 11 Pro 64-Bit', 'LENOVO', 'ThinkCentre M70q Tiny', 'Intel(R) Core(TM) i5-10400T CPU @ 2.0GHz up to 3.6GHz', '8 GB', '256 GB SSD', NULL, '2022-05-02', 3764546.00, 'Proyectos Tecnológicos Integrales Ltda', '', 'COBRANZAS', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (17, 'ACT-0017', 'ESCANER - COBRANZAS', 'YL00ABJX', 8, NULL, 'active', '', 'COBRANZAS', NULL, 22, 'ESCANER - COBRANZAS', '', 'Windows 11 Pro 64-Bit', 'LENOVO', '10TY001DLS', 'Intel® Core™ i5-8400 CPU @ 2.80GHz', '8 GB', '450 GB', NULL, NULL, NULL, '', '', 'ESCANER - COBRANZAS', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (18, 'ACT-0018', 'CELULAR COBRANZAS', '', 13, NULL, 'active', '', 'COBRANZAS', NULL, 22, 'COBRANZAS', '', '', '', '', '', '', '', NULL, NULL, NULL, '', '', 'N/A', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (19, 'ACT-0019', 'MONITOR', '', 10, NULL, 'active', '', '', NULL, 22, '', '', '', 'LENOVO', 'E2054A', '', '', '', NULL, NULL, NULL, '', '', '', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (20, 'ACT-0020', 'MONITOR', 'V908M5FM', 10, NULL, 'active', '', '', NULL, 22, '', '', '', 'LENOVO', '', '', '', '', NULL, NULL, NULL, '', '', '', NULL, NULL, NULL, '2026-05-11 15:35:35', '2026-05-11 15:35:35', NULL), (21, 'ACT-0021', 'LIDER COMERCIAL', 'PF4J5KNP', 11, NULL, 'active', '', 'COMERCIAL', NULL, 19, 'LIDER COMERCIAL', '', 'Windows 11 pro 64-bit', 'LENOVO', 'E14 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15:35:37', '2026-05-11 15:35:37', NULL), (109, 'ACT-0109', 'COBRANZAS', 'PHBTR58591', 12, NULL, 'active', '', 'FUNZA', NULL, 35, 'COBRANZAS', '', '', 'HP', 'LASERJET PRO M501ND', '', '', '', NULL, '2020-01-31', 1451800.00, 'Proyectos Tecnológicos Integrales Ltda', 'AF-00344', '', NULL, NULL, NULL, '2026-05-11 15:35:37', '2026-05-11 15:35:37', NULL), (110, 'ACT-0110', 'MONITOR', 'VR006MQ5', 10, NULL, 'active', '', '', NULL, 35, '', '', '', 'LENOVO', '', '', '', '', NULL, NULL, NULL, '', 'AF-00413', '', NULL, NULL, NULL, '2026-05-11 15:35:37', '2026-05-11 15:35:37', NULL), (111, 'ACT-0111', 'MONITOR', 'VR006MQ2', 10, NULL, 'active', '', '', NULL, 35, '', '', '', 'LENOVO', '', '', '', '', NULL, NULL, NULL, '', 'AF-00407', '', NULL, NULL, NULL, '2026-05-11 15:35:37', '2026-05-11 15:35:37', NULL), (112, 'ACT-0112', 'MONITOR', 'SV909BBKR', 10, NULL, 'active', '', '', NULL, 35, '', '', '', 'LENOVO', '', '', '', '', NULL, NULL, NULL, '', 'AF-00374', '', NULL, NULL, NULL, '2026-05-11 15:35:37', '2026-05-11 15:35:37', NULL), (113, 'ACT-0113', 'SERVICIOSDOS', 'MJOGKMW9', 8, NULL, 'active', '', 'FUNZA', NULL, 36, 'SERVICIOSDOS', '', 'Windows 11 Pro 64-Bit', 'LENOVO', 'ThinkCentre M70q Tiny', 'Intel(R) Core(TM) i5-10400T CPU @ 2.0GHz up to 3.6GHz', '8 GB', '256 GB SSD', NULL, '2022-05-02', 3764546.00, 'Proyectos Tecnológicos Integrales Ltda', 'AF-00295', '', NULL, NULL, NULL, '2026-05-11 15:35:37', '2026-05-11 15:35:37', NULL), (114, 'ACT-0114', 'MONITOR', 'V908G8W3', 10, NULL, 'active', '', '', NULL, 36, '', '', '', 'LENOVO', '', '', '', '', NULL, NULL, NULL, '', 'AF-00300', '', NULL, NULL, NULL, '2026-05-11 15:35:37', '2026-05-11 15:35:37', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_assignments` -- CREATE TABLE `asset_assignments` ( `id` bigint UNSIGNED NOT NULL, `asset_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `assigned_by` bigint UNSIGNED NOT NULL, `assigned_at` date NOT NULL, 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-------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_categories` -- CREATE TABLE `asset_categories` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `icon` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'server', `color` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#2E86AB', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `asset_categories` -- INSERT INTO `asset_categories` (`id`, `name`, `icon`, `color`, `active`, `created_at`, `updated_at`) VALUES (1, 'Computadores', 'desktop', '#2E86AB', 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (2, 'Servidores', 'server', '#1E3A5F', 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (3, 'Impresoras', 'printer', '#27AE60', 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (4, 'Red y Comunicaciones', 'wifi', '#8E44AD', 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (5, 'Móviles y Tablets', 'phone', '#F39C12', 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (6, 'Licencias de Software', 'key', '#E74C3C', 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (7, 'Mobiliario', 'office', '#95A5A6', 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (8, 'DESKTOP', 'server', '#2E86AB', 1, '2026-05-11 15:35:35', '2026-05-11 15:35:35'), (9, 'YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.', 'server', '#2E86AB', 1, '2026-05-11 15:35:35', '2026-05-11 15:35:35'), (10, 'MONITOR', 'server', '#2E86AB', 1, '2026-05-11 15:35:35', '2026-05-11 15:35:35'), (11, 'LAPTOP', 'server', '#2E86AB', 1, '2026-05-11 15:35:35', '2026-05-11 15:35:35'), (12, 'IMPRESORA', 'server', '#2E86AB', 1, '2026-05-11 15:35:35', '2026-05-11 15:35:35'), (13, 'TELEFONO CELULAR', 'server', '#2E86AB', 1, '2026-05-11 15:35:35', '2026-05-11 15:35:35'), (14, 'TABLET SAMSUNG', 'server', '#2E86AB', 1, '2026-05-11 15:35:36', '2026-05-11 15:35:36'), (15, 'TABLET', 'server', '#2E86AB', 1, '2026-05-11 15:35:36', '2026-05-11 15:35:36'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_custom_fields` -- CREATE TABLE `asset_custom_fields` ( `id` bigint UNSIGNED NOT NULL, `category_id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `label` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text', `options` json DEFAULT NULL, `required` tinyint(1) NOT NULL DEFAULT '0', `order` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `asset_custom_fields` -- INSERT INTO `asset_custom_fields` (`id`, `category_id`, `name`, `label`, `type`, `options`, `required`, `order`, `created_at`, `updated_at`) VALUES (1, 1, 'cpu', 'Procesador', 'text', NULL, 0, 0, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (2, 1, 'ram', 'RAM (GB)', 'number', NULL, 0, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (3, 1, 'storage', 'Disco (GB)', 'number', NULL, 0, 2, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (4, 1, 'os', 'S.O.', 'text', NULL, 0, 3, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (5, 1, 'ip', 'Dirección IP', 'text', NULL, 0, 4, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (6, 1, 'mac', 'Dirección MAC', 'text', NULL, 0, 5, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (7, 2, 'cpu', 'CPU', 'text', NULL, 0, 0, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (8, 2, 'ram', 'RAM (GB)', 'number', NULL, 0, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (9, 2, 'storage', 'Almacenamiento', 'text', NULL, 0, 2, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (10, 2, 'ip', 'IP', 'text', NULL, 0, 3, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (11, 2, 'os', 'Sistema Operativo', 'text', NULL, 0, 4, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (12, 2, 'role', 'Rol del servidor', 'text', NULL, 0, 5, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (13, 3, 'type', 'Tipo', 'text', NULL, 0, 0, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (14, 3, 'ip', 'IP', 'text', NULL, 0, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (15, 3, 'toner', 'Tóner / Tinta', 'text', NULL, 0, 2, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (16, 4, 'mgmt_ip', 'IP de gestión', 'text', NULL, 0, 0, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (17, 4, 'ports', 'Puertos', 'number', NULL, 0, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (18, 4, 'vlan', 'VLAN', 'text', NULL, 0, 2, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (19, 5, 'imei', 'IMEI', 'text', NULL, 0, 0, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (20, 5, 'phone_num', 'Número', 'text', NULL, 0, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (21, 5, 'os', 'S.O.', 'text', NULL, 0, 2, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (22, 6, 'key', 'Clave de licencia', 'text', NULL, 0, 0, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (23, 6, 'seats', 'Seats', 'number', NULL, 0, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (24, 6, 'version', 'Versión', 'text', NULL, 0, 2, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (25, 6, 'expires', 'Vencimiento', 'date', NULL, 0, 3, '2026-02-26 05:31:11', '2026-02-26 05:31:11'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_field_values` -- CREATE TABLE `asset_field_values` ( `id` bigint UNSIGNED NOT NULL, `asset_id` bigint UNSIGNED NOT NULL, `field_id` bigint UNSIGNED NOT NULL, `value` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_interventions` -- CREATE TABLE `asset_interventions` ( `id` bigint UNSIGNED NOT NULL, `asset_id` bigint UNSIGNED NOT NULL, `technician_id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED DEFAULT NULL, `type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` text COLLATE utf8mb4_unicode_ci NOT NULL, `cost` decimal(10,2) DEFAULT NULL, `intervention_date` date NOT NULL, `status_before` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `status_after` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `asset_interventions` -- INSERT INTO `asset_interventions` (`id`, `asset_id`, `technician_id`, `ticket_id`, `type`, `title`, `description`, `cost`, `intervention_date`, `status_before`, `status_after`, `created_at`, `updated_at`) VALUES (1, 30, 38, NULL, 'repair', 'Garantia bateria', 'Se tramita garantía con Lenovo para cambio de bateria.', NULL, '2026-06-16', 'active', NULL, '2026-06-11 10:40:26', '2026-06-11 10:40:26'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_manufacturers` -- CREATE TABLE `asset_manufacturers` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `website` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `asset_manufacturers` -- INSERT INTO `asset_manufacturers` (`id`, `name`, `website`, `active`, `created_at`, `updated_at`) VALUES (1, 'Dell', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (2, 'HP', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (3, 'Lenovo', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (4, 'Apple', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (5, 'Samsung', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (6, 'Cisco', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (7, 'TP-Link', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (8, 'Brother', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (9, 'Epson', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'), (10, 'LG', NULL, 1, '2026-02-26 05:31:11', '2026-02-26 05:31:11'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_models` -- CREATE TABLE `asset_models` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `manufacturer_id` bigint UNSIGNED DEFAULT NULL, `category_id` bigint UNSIGNED NOT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `automation_logs` -- CREATE TABLE `automation_logs` ( `id` bigint UNSIGNED NOT NULL, `rule_id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `actions_executed` json NOT NULL, `result` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'success', `executed_at` timestamp NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `automation_rules` -- CREATE TABLE `automation_rules` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `trigger` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `conditions` json NOT NULL, `actions` json NOT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `order` int NOT NULL DEFAULT '0', `executions` int NOT NULL DEFAULT '0', `last_executed_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `automation_rules` -- INSERT INTO `automation_rules` (`id`, `name`, `description`, `trigger`, `conditions`, `actions`, `active`, `order`, `executions`, `last_executed_at`, `created_at`, `updated_at`) VALUES (1, 'Escalar SLA incumplido', 'Notifica a supervisores cuando un ticket incumple el SLA', 'sla_breached', '[]', '[{\"type\": \"escalate\", \"params\": []}, {\"type\": \"add_comment\", \"params\": {\"body\": \"Este ticket ha incumplido el SLA. Se ha notificado al equipo supervisor.\"}}]', 1, 1, 0, NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `business_hours` -- CREATE TABLE `business_hours` ( `id` bigint UNSIGNED NOT NULL, `day_of_week` tinyint NOT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `opens_at` time NOT NULL DEFAULT '08:00:00', `closes_at` time NOT NULL DEFAULT '17:00:00', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `business_hours` -- INSERT INTO `business_hours` (`id`, `day_of_week`, `active`, `opens_at`, `closes_at`, `created_at`, `updated_at`) VALUES (1, 0, 0, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (2, 1, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (3, 2, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (4, 3, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (5, 4, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (6, 5, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (7, 6, 0, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'); 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-- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `configurations` -- CREATE TABLE `configurations` ( `id` bigint UNSIGNED NOT NULL, `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `value` text COLLATE utf8mb4_unicode_ci, `group` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text', `label` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `is_public` tinyint(1) NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `configurations` -- INSERT INTO `configurations` (`id`, `key`, `value`, `group`, `type`, `label`, `description`, `is_public`, `created_at`, `updated_at`) VALUES (1, 'app_name', 'NEXUS', 'general', 'text', 'Nombre del sistema', NULL, 1, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (2, 'app_company', 'Mi Empresa S.A.S', 'general', 'text', 'Nombre de la empresa', NULL, 1, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (3, 'app_phone', '', 'general', 'text', 'Teléfono de soporte', NULL, 1, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (4, 'app_email_support', 'soporte@miempresa.com', 'general', 'email', 'Email de soporte', NULL, 1, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (5, 'tickets_per_page', '20', 'general', 'number', 'Tickets por página', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (6, 'mail_from_name', 'NEXUS Service Desk', 'mail', 'text', 'Nombre remitente email', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (7, 'mail_from_address', 'soporte@miempresa.com', 'mail', 'text', 'Email remitente', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (8, 'mail_notify_new', '1', 'mail', 'boolean', 'Notificar ticket nuevo', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (9, 'mail_notify_assign', '1', 'mail', 'boolean', 'Notificar asignación', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (10, 'mail_notify_resolve', '1', 'mail', 'boolean', 'Notificar ticket resuelto', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (11, 'ui_primary_color', '#1E3A5F', 'appearance', 'color', 'Color primario', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (12, 'ui_accent_color', '#2E86AB', 'appearance', 'color', 'Color de acento', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (13, 'sla_low_response', '24', 'sla', 'number', 'Horas respuesta — Baja', 'horas', 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (14, 'sla_low_resolve', '72', 'sla', 'number', 'Horas resolución — Baja', 'horas', 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (15, 'sla_medium_response', '8', 'sla', 'number', 'Horas respuesta — Media', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (16, 'sla_medium_resolve', '24', 'sla', 'number', 'Horas resolución — Media', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (17, 'sla_high_response', '2', 'sla', 'number', 'Horas respuesta — Alta', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (18, 'sla_high_resolve', '8', 'sla', 'number', 'Horas resolución — Alta', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (19, 'sla_critical_response', '1', 'sla', 'number', 'Horas respuesta — Crítica', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (20, 'sla_critical_resolve', '4', 'sla', 'number', 'Horas resolución — Crítica', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (21, 'ticket_allow_reopen', '1', 'tickets', 'boolean', 'Permitir reabrir tickets', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (22, 'ticket_reopen_days', '7', 'tickets', 'number', 'Días para reabrir', 'días después del cierre', 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (23, 'ticket_auto_close', '5', 'tickets', 'number', 'Auto-cerrar resueltos en', 'días sin respuesta del usuario', 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (24, 'ticket_satisfaction', '1', 'tickets', 'boolean', 'Encuesta de satisfacción', NULL, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `departments` -- CREATE TABLE `departments` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `color` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#2E86AB', `parent_id` bigint UNSIGNED DEFAULT NULL, `manager_id` bigint UNSIGNED DEFAULT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `order` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `departments` -- INSERT INTO `departments` (`id`, `name`, `description`, `color`, `parent_id`, `manager_id`, `active`, `order`, `created_at`, `updated_at`) VALUES (1, 'Tecnología e Innovación', 'Infraestructura, desarrollo y soporte técnico', '#2E86AB', NULL, NULL, 1, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (2, 'Administración y Finanzas', 'Gestión administrativa y financiera', '#27AE60', NULL, NULL, 1, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (3, 'Operaciones', 'Procesos operativos y logística', '#F39C12', NULL, NULL, 1, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (4, 'Talento Humano', 'Gestión del recurso humano', '#8E44AD', NULL, NULL, 1, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'), (5, 'Comercial', 'Ventas y relaciones con clientes', '#E74C3C', NULL, NULL, 1, 0, '2026-02-26 04:52:57', '2026-02-26 04:52:57'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `kb_articles` -- CREATE TABLE `kb_articles` ( `id` bigint UNSIGNED NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `content` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `excerpt` text COLLATE utf8mb4_unicode_ci, `category_id` bigint UNSIGNED DEFAULT NULL, `author_id` bigint UNSIGNED NOT NULL, `status` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'draft', `featured` tinyint(1) NOT NULL DEFAULT '0', `views` int NOT NULL DEFAULT '0', `helpful_yes` int NOT NULL DEFAULT '0', `helpful_no` int NOT NULL DEFAULT '0', `tags` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `published_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `kb_articles` -- INSERT INTO `kb_articles` (`id`, `title`, `slug`, `content`, `excerpt`, `category_id`, `author_id`, `status`, `featured`, `views`, `helpful_yes`, `helpful_no`, `tags`, `published_at`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, '¿Cómo restablecer mi contraseña?', 'como-restablecer-mi-contrasena', '

Pasos para restablecer tu contraseña

\n

Si olvidaste tu contraseña o necesitas cambiarla, sigue estos pasos:

\n
    \n
  1. Ve a la página de inicio de sesión
    2. \n
  2. Haz clic en \"¿Olvidaste tu contraseña?\"
    3. \n
  3. Ingresa tu correo corporativo
    4. \n
  4. Revisa tu bandeja de entrada y sigue el enlace recibido
    5. \n
  5. Crea una nueva contraseña segura (mínimo 8 caracteres, mayúsculas, números y símbolos)
    6. \n
\n
Importante: Si no recibes el correo en 5 minutos, revisa la carpeta de spam o crea un ticket de soporte.
', 'Pasos para restablecer tu contraseña\nSi olvidaste tu contraseña o necesitas cambiarla, sigue estos pasos:\n\n Ve a la página de inicio de sesión\n Haz clic en \"¿Olvidaste tu contraseña?\"\n Ingresa tu c...', 1, 1, 'published', 1, 12, 1, 0, 'contraseña, acceso, login', '2026-02-26 05:52:48', '2026-02-26 05:52:48', '2026-04-06 13:33:00', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `kb_categories` -- CREATE TABLE `kb_categories` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `icon` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'book-open', `color` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#2E86AB', `parent_id` bigint UNSIGNED DEFAULT NULL, `order` int NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `kb_categories` -- INSERT INTO `kb_categories` (`id`, `name`, `slug`, `description`, `icon`, `color`, `parent_id`, `order`, `active`, `created_at`, `updated_at`) VALUES (1, 'Accesos y Contraseñas', 'accesos-y-contrasenas', 'Guías para gestión de cuentas y accesos', 'key', '#E74C3C', NULL, 0, 1, '2026-02-26 05:52:48', '2026-02-26 05:52:48'), (2, 'Correo Electrónico', 'correo-electronico', 'Configuración y uso del correo corporativo', 'mail', '#2E86AB', NULL, 0, 1, '2026-02-26 05:52:48', '2026-02-26 05:52:48'), (3, 'Conectividad y Red', 'conectividad-y-red', 'Problemas de red, internet y VPN', 'wifi', '#27AE60', NULL, 0, 1, '2026-02-26 05:52:48', '2026-02-26 05:52:48'), (4, 'Equipos y Hardware', 'equipos-y-hardware', 'Guías para equipos, impresoras y periféricos', 'desktop', '#F39C12', NULL, 0, 1, '2026-02-26 05:52:48', '2026-02-26 05:52:48'), (5, 'Software y Aplicaciones', 'software-y-aplicaciones', 'Instalación y uso de aplicaciones', 'code', '#8E44AD', NULL, 0, 1, '2026-02-26 05:52:48', '2026-02-26 05:52:48'), (6, 'Seguridad', 'seguridad', 'Buenas prácticas de seguridad informática', 'shield', '#E67E22', NULL, 0, 1, '2026-02-26 05:52:48', '2026-02-26 05:52:48'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `kb_votes` -- CREATE TABLE `kb_votes` ( `id` bigint UNSIGNED NOT NULL, `article_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `helpful` tinyint(1) NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `kb_votes` -- INSERT INTO `kb_votes` (`id`, `article_id`, `user_id`, `helpful`, `created_at`, `updated_at`) VALUES (1, 1, 16, 1, '2026-03-31 14:31:37', '2026-03-31 14:31:37'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2026_02_05_071226_create_permission_tables', 1), (5, '2026_02_05_071228_create_activity_log_table', 1), (6, '2026_02_05_071229_add_event_column_to_activity_log_table', 1), (7, '2026_02_05_071230_add_batch_uuid_column_to_activity_log_table', 1), (8, '2026_02_05_071245_create_notifications_table', 1), (9, '2026_02_25_000001_add_is_active_to_users_table', 2), (10, '2026_02_25_100001_add_profile_fields_to_users_table', 3), (11, '2026_02_25_100002_create_departments_table', 3), (12, '2026_02_25_100003_create_configurations_table', 3), (13, '2026_02_25_100004_create_schedules_table', 3), (14, '2026_02_25_100005_create_agent_groups_table', 3), (15, '2026_02_25_100006_add_department_foreign_to_users_table', 3), (16, '2026_02_26_200001_create_ticket_categories_table', 4), (17, '2026_02_26_200002_create_ticket_priorities_table', 4), (18, '2026_02_26_200003_create_ticket_statuses_table', 4), (19, '2026_02_26_200004_create_ticket_types_table', 4), (20, '2026_02_26_200005_create_tickets_table', 4), (21, '2026_02_26_200006_create_ticket_comments_table', 4), (22, '2026_02_26_200007_create_ticket_history_table', 4), (23, '2026_02_26_200008_create_ticket_attachments_table', 4), (24, '2026_02_26_300001_create_asset_manufacturers_table', 5), (25, '2026_02_26_300002_create_asset_categories_table', 5), (26, '2026_02_26_300003_create_asset_models_table', 5), (27, '2026_02_26_300004_create_asset_custom_fields_table', 5), (28, '2026_02_26_300005_create_assets_table', 5), (29, '2026_02_26_300006_create_asset_field_values_table', 5), (30, '2026_02_26_300007_create_asset_assignments_table', 5), (31, '2026_02_26_300008_create_asset_interventions_table', 5), (32, '2026_02_26_300009_add_asset_foreign_to_tickets_table', 5), (33, '2026_02_26_400001_create_nexus_notifications_table', 6), (34, '2026_02_26_600001_create_kb_categories_table', 7), (35, '2026_02_26_600002_create_kb_articles_table', 7), (36, '2026_02_26_600003_create_kb_votes_table', 7), (37, '2026_02_26_700001_create_system_settings_table', 8), (38, '2026_02_26_700002_create_business_hours_table', 8), (39, '2026_02_26_700003_create_automation_rules_table', 8), (40, '2026_02_26_700004_create_reply_templates_table', 8), (41, '2026_02_26_700005_create_automation_logs_table', 8), (42, '2026_02_26_062733_create_personal_access_tokens_table', 9), (43, '2026_02_26_900001_create_ai_classifications_table', 10), (44, '2026_02_26_900002_create_ai_keyword_rules_table', 10), (45, '2026_02_26_100001_create_ai_response_templates_table', 11), (46, '2026_02_26_100002_create_ai_kb_drafts_table', 11), (47, '2026_02_26_100003_add_ai_draft_to_tickets', 11), (48, '2026_06_10_100001_create_software_licenses_table', 12); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_permissions` -- CREATE TABLE `model_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_roles` -- CREATE TABLE `model_has_roles` ( `role_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `model_has_roles` -- INSERT INTO `model_has_roles` (`role_id`, `model_type`, `model_id`) VALUES (8, 'App\\Models\\User', 1), (8, 'App\\Models\\User', 2), (8, 'App\\Models\\User', 3), (8, 'App\\Models\\User', 4), (8, 'App\\Models\\User', 5), (8, 'App\\Models\\User', 6), (8, 'App\\Models\\User', 7), (8, 'App\\Models\\User', 8), (8, 'App\\Models\\User', 9), (8, 'App\\Models\\User', 10), (4, 'App\\Models\\User', 11), (8, 'App\\Models\\User', 12), (7, 'App\\Models\\User', 13), (8, 'App\\Models\\User', 14), (8, 'App\\Models\\User', 15), (8, 'App\\Models\\User', 16), (8, 'App\\Models\\User', 17), (8, 'App\\Models\\User', 18), (8, 'App\\Models\\User', 19), (8, 'App\\Models\\User', 20), (8, 'App\\Models\\User', 21), (8, 'App\\Models\\User', 22), (8, 'App\\Models\\User', 23), (8, 'App\\Models\\User', 24), (8, 'App\\Models\\User', 25), (8, 'App\\Models\\User', 26), (8, 'App\\Models\\User', 27), (8, 'App\\Models\\User', 28), (8, 'App\\Models\\User', 29), (8, 'App\\Models\\User', 30), (8, 'App\\Models\\User', 31), (8, 'App\\Models\\User', 32), (8, 'App\\Models\\User', 33), (8, 'App\\Models\\User', 34), (8, 'App\\Models\\User', 35), (8, 'App\\Models\\User', 36), (8, 'App\\Models\\User', 37), (1, 'App\\Models\\User', 38), (7, 'App\\Models\\User', 38), (8, 'App\\Models\\User', 39), (5, 'App\\Models\\User', 40); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `nexus_notifications` -- CREATE TABLE `nexus_notifications` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `body` text COLLATE utf8mb4_unicode_ci NOT NULL, `url` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `icon` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'bell', `color` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'blue', `read_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `nexus_notifications` -- INSERT INTO `nexus_notifications` (`id`, `user_id`, `type`, `title`, `body`, `url`, `icon`, `color`, `read_at`, `created_at`, `updated_at`) VALUES (1, 13, 'ticket_created', 'Nuevo ticket TKT-0001', 'No puedo imprimir por ninguna d las dos impresoras.', 'https://fedef.evolucionamos.com/tickets/1', 'plus-circle', 'blue', NULL, '2026-04-06 08:46:53', '2026-04-06 08:46:53'), (2, 38, 'ticket_created', 'Nuevo ticket TKT-0001', 'No puedo imprimir por ninguna d las dos impresoras.', 'https://fedef.evolucionamos.com/tickets/1', 'plus-circle', 'blue', NULL, '2026-04-06 08:46:53', '2026-04-06 08:46:53'), (3, 40, 'ticket_created', 'Nuevo ticket TKT-0001', 'No puedo imprimir por ninguna d las dos impresoras.', 'https://fedef.evolucionamos.com/tickets/1', 'plus-circle', 'blue', NULL, '2026-04-06 08:46:53', '2026-04-06 08:46:53'), (4, 13, 'ticket_created', 'Nuevo ticket TKT-0002', 'revision impresora', 'https://fedef.evolucionamos.com/tickets/2', 'plus-circle', 'blue', NULL, '2026-04-06 08:53:22', '2026-04-06 08:53:22'), (5, 38, 'ticket_created', 'Nuevo ticket TKT-0002', 'revision impresora', 'https://fedef.evolucionamos.com/tickets/2', 'plus-circle', 'blue', NULL, '2026-04-06 08:53:22', '2026-04-06 08:53:22'), (6, 40, 'ticket_created', 'Nuevo ticket TKT-0002', 'revision impresora', 'https://fedef.evolucionamos.com/tickets/2', 'plus-circle', 'blue', NULL, '2026-04-06 08:53:22', '2026-04-06 08:53:22'), (7, 13, 'ticket_created', 'Nuevo ticket TKT-0003', 'revisión forticlient', 'https://fedef.evolucionamos.com/tickets/3', 'plus-circle', 'blue', NULL, '2026-04-06 08:57:31', '2026-04-06 08:57:31'), (8, 38, 'ticket_created', 'Nuevo ticket TKT-0003', 'revisión forticlient', 'https://fedef.evolucionamos.com/tickets/3', 'plus-circle', 'blue', NULL, '2026-04-06 08:57:31', '2026-04-06 08:57:31'), (9, 40, 'ticket_created', 'Nuevo ticket TKT-0003', 'revisión forticlient', 'https://fedef.evolucionamos.com/tickets/3', 'plus-circle', 'blue', NULL, '2026-04-06 08:57:31', '2026-04-06 08:57:31'), (10, 13, 'ticket_created', 'Nuevo ticket TKT-0004', 'No puedo acceder a mi escritorio remoto', 'https://fedef.evolucionamos.com/tickets/4', 'plus-circle', 'blue', NULL, '2026-04-06 09:03:46', '2026-04-06 09:03:46'), (11, 38, 'ticket_created', 'Nuevo ticket TKT-0004', 'No puedo acceder a mi escritorio remoto', 'https://fedef.evolucionamos.com/tickets/4', 'plus-circle', 'blue', NULL, '2026-04-06 09:03:46', '2026-04-06 09:03:46'), (12, 40, 'ticket_created', 'Nuevo ticket TKT-0004', 'No puedo acceder a mi escritorio remoto', 'https://fedef.evolucionamos.com/tickets/4', 'plus-circle', 'blue', NULL, '2026-04-06 09:03:46', '2026-04-06 09:03:46'), (13, 13, 'ticket_created', 'Nuevo ticket TKT-0005', 'Bloquear en Linix el campo de Fecha de Nacimiento.', 'https://fedef.evolucionamos.com/tickets/5', 'plus-circle', 'blue', NULL, '2026-04-06 09:09:13', '2026-04-06 09:09:13'), (14, 38, 'ticket_created', 'Nuevo ticket TKT-0005', 'Bloquear en Linix el campo de Fecha de Nacimiento.', 'https://fedef.evolucionamos.com/tickets/5', 'plus-circle', 'blue', NULL, '2026-04-06 09:09:13', '2026-04-06 09:09:13'), (15, 40, 'ticket_created', 'Nuevo ticket TKT-0005', 'Bloquear en Linix el campo de Fecha de Nacimiento.', 'https://fedef.evolucionamos.com/tickets/5', 'plus-circle', 'blue', NULL, '2026-04-06 09:09:13', '2026-04-06 09:09:13'), (16, 13, 'ticket_created', 'Nuevo ticket TKT-0006', 'En la pagina no aparece los certificados para declarar del año 2025', 'https://fedef.evolucionamos.com/tickets/6', 'plus-circle', 'blue', NULL, '2026-04-06 09:44:25', '2026-04-06 09:44:25'), (17, 38, 'ticket_created', 'Nuevo ticket TKT-0006', 'En la pagina no aparece los certificados para declarar del año 2025', 'https://fedef.evolucionamos.com/tickets/6', 'plus-circle', 'blue', NULL, '2026-04-06 09:44:25', '2026-04-06 09:44:25'), (18, 40, 'ticket_created', 'Nuevo ticket TKT-0006', 'En la pagina no aparece los certificados para declarar del año 2025', 'https://fedef.evolucionamos.com/tickets/6', 'plus-circle', 'blue', NULL, '2026-04-06 09:44:25', '2026-04-06 09:44:25'), (19, 13, 'ticket_created', 'Nuevo ticket TKT-0007', 'Permisos para caja al Usuario de Mallerly Castañeda', 'https://fedef.evolucionamos.com/tickets/7', 'plus-circle', 'blue', NULL, '2026-04-06 10:06:39', '2026-04-06 10:06:39'), (20, 38, 'ticket_created', 'Nuevo ticket TKT-0007', 'Permisos para caja al Usuario de Mallerly Castañeda', 'https://fedef.evolucionamos.com/tickets/7', 'plus-circle', 'blue', NULL, '2026-04-06 10:06:39', '2026-04-06 10:06:39'), (21, 40, 'ticket_created', 'Nuevo ticket TKT-0007', 'Permisos para caja al Usuario de Mallerly Castañeda', 'https://fedef.evolucionamos.com/tickets/7', 'plus-circle', 'blue', NULL, '2026-04-06 10:06:39', '2026-04-06 10:06:39'), (22, 14, 'ticket_status_changed', 'Ticket TKT-0007 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/7', 'arrows', 'indigo', '2026-04-06 11:48:09', '2026-04-06 10:25:35', '2026-04-06 11:48:09'), (23, 13, 'ticket_created', 'Nuevo ticket TKT-0008', 'no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria', 'https://fedef.evolucionamos.com/tickets/8', 'plus-circle', 'blue', NULL, '2026-04-06 14:23:09', '2026-04-06 14:23:09'), (24, 38, 'ticket_created', 'Nuevo ticket TKT-0008', 'no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria', 'https://fedef.evolucionamos.com/tickets/8', 'plus-circle', 'blue', NULL, '2026-04-06 14:23:09', '2026-04-06 14:23:09'), (25, 40, 'ticket_created', 'Nuevo ticket TKT-0008', 'no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria', 'https://fedef.evolucionamos.com/tickets/8', 'plus-circle', 'blue', NULL, '2026-04-06 14:23:09', '2026-04-06 14:23:09'), (26, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0008', 'no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria', 'https://fedef.evolucionamos.com/tickets/8', 'user-check', 'purple', NULL, '2026-04-06 14:25:37', '2026-04-06 14:25:37'), (27, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0004', 'No puedo acceder a mi escritorio remoto', 'https://fedef.evolucionamos.com/tickets/4', 'user-check', 'purple', NULL, '2026-04-06 14:25:54', '2026-04-06 14:25:54'), (28, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0003', 'revisión forticlient', 'https://fedef.evolucionamos.com/tickets/3', 'user-check', 'purple', NULL, '2026-04-06 14:26:21', '2026-04-06 14:26:21'), (29, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0006', 'En la pagina no aparece los certificados para declarar del año 2025', 'https://fedef.evolucionamos.com/tickets/6', 'user-check', 'purple', NULL, '2026-04-06 14:26:48', '2026-04-06 14:26:48'), (30, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0007', 'Permisos para caja al Usuario de Mallerly Castañeda', 'https://fedef.evolucionamos.com/tickets/7', 'user-check', 'purple', NULL, '2026-04-06 14:54:33', '2026-04-06 14:54:33'), (31, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0001', 'No puedo imprimir por ninguna d las dos impresoras.', 'https://fedef.evolucionamos.com/tickets/1', 'user-check', 'purple', NULL, '2026-04-06 14:54:54', '2026-04-06 14:54:54'), (32, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0005', 'Bloquear en Linix el campo de Fecha de Nacimiento.', 'https://fedef.evolucionamos.com/tickets/5', 'user-check', 'purple', NULL, '2026-04-06 14:55:10', '2026-04-06 14:55:10'), (33, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0005', 'Bloquear en Linix el campo de Fecha de Nacimiento.', 'https://fedef.evolucionamos.com/tickets/5', 'user-check', 'purple', NULL, '2026-04-06 14:55:15', '2026-04-06 14:55:15'), (34, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0002', 'revision impresora', 'https://fedef.evolucionamos.com/tickets/2', 'user-check', 'purple', NULL, '2026-04-06 14:55:24', '2026-04-06 14:55:24'), (35, 6, 'ticket_status_changed', 'Ticket TKT-0002 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/2', 'arrows', 'indigo', '2026-04-13 11:19:07', '2026-04-06 14:57:14', '2026-04-13 11:19:07'), (36, 3, 'ticket_status_changed', 'Ticket TKT-0001 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/1', 'arrows', 'indigo', '2026-04-13 16:02:49', '2026-04-06 14:57:48', '2026-04-13 16:02:49'), (37, 23, 'ticket_status_changed', 'Ticket TKT-0004 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/4', 'arrows', 'indigo', '2026-04-07 09:34:37', '2026-04-06 15:15:54', '2026-04-07 09:34:37'), (38, 13, 'ticket_created', 'Nuevo ticket TKT-0009', 'Prueba', 'https://fedef.evolucionamos.com/tickets/9', 'plus-circle', 'blue', NULL, '2026-04-06 16:49:24', '2026-04-06 16:49:24'), (39, 38, 'ticket_created', 'Nuevo ticket TKT-0009', 'Prueba', 'https://fedef.evolucionamos.com/tickets/9', 'plus-circle', 'blue', NULL, '2026-04-06 16:49:24', '2026-04-06 16:49:24'), (40, 40, 'ticket_created', 'Nuevo ticket TKT-0009', 'Prueba', 'https://fedef.evolucionamos.com/tickets/9', 'plus-circle', 'blue', NULL, '2026-04-06 16:49:24', '2026-04-06 16:49:24'), (41, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0009', 'Prueba', 'https://fedef.evolucionamos.com/tickets/9', 'user-check', 'purple', NULL, '2026-04-06 16:52:06', '2026-04-06 16:52:06'), (42, 2, 'ticket_status_changed', 'Ticket TKT-0009 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/9', 'arrows', 'indigo', NULL, '2026-04-06 16:52:17', '2026-04-06 16:52:17'), (43, 2, 'ticket_closed', 'Ticket TKT-0009 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/9', 'check-circle', 'green', NULL, '2026-04-06 16:52:17', '2026-04-06 16:52:17'), (44, 14, 'ticket_status_changed', 'Ticket TKT-0006 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/6', 'arrows', 'indigo', '2026-04-10 08:39:01', '2026-04-06 17:28:45', '2026-04-10 08:39:01'), (45, 14, 'ticket_status_changed', 'Ticket TKT-0006 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/6', 'arrows', 'indigo', '2026-04-10 08:39:01', '2026-04-06 17:28:46', '2026-04-10 08:39:01'), (46, 14, 'ticket_status_changed', 'Ticket TKT-0007 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/7', 'arrows', 'indigo', '2026-04-10 08:39:01', '2026-04-06 17:29:25', '2026-04-10 08:39:01'), (47, 10, 'ticket_status_changed', 'Ticket TKT-0008 actualizado', 'Estado cambiado de \'Nuevo\' a \'Asignado\'', 'https://fedef.evolucionamos.com/tickets/8', 'arrows', 'indigo', '2026-04-15 09:45:10', '2026-04-06 20:59:45', '2026-04-15 09:45:10'), (48, 10, 'ticket_status_changed', 'Ticket TKT-0008 actualizado', 'Estado cambiado de \'Asignado\' a \'Asignado\'', 'https://fedef.evolucionamos.com/tickets/8', 'arrows', 'indigo', '2026-04-15 09:45:10', '2026-04-06 20:59:45', '2026-04-15 09:45:10'), (49, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0008', 'no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria', 'https://fedef.evolucionamos.com/tickets/8', 'user-check', 'purple', NULL, '2026-04-06 20:59:52', '2026-04-06 20:59:52'), (50, 19, 'ticket_status_changed', 'Ticket TKT-0005 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/5', 'arrows', 'indigo', '2026-04-07 07:45:46', '2026-04-06 21:42:53', '2026-04-07 07:45:46'), (51, 6, 'ticket_status_changed', 'Ticket TKT-0002 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/2', 'arrows', 'indigo', '2026-04-13 11:19:07', '2026-04-06 21:45:20', '2026-04-13 11:19:07'), (52, 6, 'ticket_closed', 'Ticket TKT-0002 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/2', 'check-circle', 'green', '2026-04-13 11:19:07', '2026-04-06 21:45:20', '2026-04-13 11:19:07'), (53, 13, 'ticket_created', 'Nuevo ticket TKT-0010', 'No sirve el scanner', 'https://fedef.evolucionamos.com/tickets/10', 'plus-circle', 'blue', NULL, '2026-04-07 07:40:39', '2026-04-07 07:40:39'), (54, 38, 'ticket_created', 'Nuevo ticket TKT-0010', 'No sirve el scanner', 'https://fedef.evolucionamos.com/tickets/10', 'plus-circle', 'blue', NULL, '2026-04-07 07:40:39', '2026-04-07 07:40:39'), (55, 40, 'ticket_created', 'Nuevo ticket TKT-0010', 'No sirve el scanner', 'https://fedef.evolucionamos.com/tickets/10', 'plus-circle', 'blue', NULL, '2026-04-07 07:40:39', '2026-04-07 07:40:39'), (56, 13, 'ticket_created', 'Nuevo ticket TKT-0011', 'No se puede conectar al fortinclient desde casa', 'https://fedef.evolucionamos.com/tickets/11', 'plus-circle', 'blue', NULL, '2026-04-07 07:54:44', '2026-04-07 07:54:44'), (57, 38, 'ticket_created', 'Nuevo ticket TKT-0011', 'No se puede conectar al fortinclient desde casa', 'https://fedef.evolucionamos.com/tickets/11', 'plus-circle', 'blue', NULL, '2026-04-07 07:54:44', '2026-04-07 07:54:44'), (58, 40, 'ticket_created', 'Nuevo ticket TKT-0011', 'No se puede conectar al fortinclient desde casa', 'https://fedef.evolucionamos.com/tickets/11', 'plus-circle', 'blue', NULL, '2026-04-07 07:54:44', '2026-04-07 07:54:44'), (59, 13, 'ticket_created', 'Nuevo ticket TKT-0012', 'Revision Impresora', 'https://fedef.evolucionamos.com/tickets/12', 'plus-circle', 'blue', NULL, '2026-04-07 08:23:46', '2026-04-07 08:23:46'), (60, 38, 'ticket_created', 'Nuevo ticket TKT-0012', 'Revision Impresora', 'https://fedef.evolucionamos.com/tickets/12', 'plus-circle', 'blue', NULL, '2026-04-07 08:23:46', '2026-04-07 08:23:46'), (61, 40, 'ticket_created', 'Nuevo ticket TKT-0012', 'Revision Impresora', 'https://fedef.evolucionamos.com/tickets/12', 'plus-circle', 'blue', NULL, '2026-04-07 08:23:46', '2026-04-07 08:23:46'), (62, 10, 'ticket_status_changed', 'Ticket TKT-0008 actualizado', 'Estado cambiado de \'Asignado\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/8', 'arrows', 'indigo', '2026-04-15 09:45:10', '2026-04-07 08:34:43', '2026-04-15 09:45:10'), (63, 13, 'ticket_created', 'Nuevo ticket TKT-0013', 'No puedo imprimir', 'https://fedef.evolucionamos.com/tickets/13', 'plus-circle', 'blue', NULL, '2026-04-07 08:53:19', '2026-04-07 08:53:19'), (64, 38, 'ticket_created', 'Nuevo ticket TKT-0013', 'No puedo imprimir', 'https://fedef.evolucionamos.com/tickets/13', 'plus-circle', 'blue', NULL, '2026-04-07 08:53:19', '2026-04-07 08:53:19'), (65, 40, 'ticket_created', 'Nuevo ticket TKT-0013', 'No puedo imprimir', 'https://fedef.evolucionamos.com/tickets/13', 'plus-circle', 'blue', NULL, '2026-04-07 08:53:19', '2026-04-07 08:53:19'), (66, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0012', 'Revision Impresora', 'https://fedef.evolucionamos.com/tickets/12', 'user-check', 'purple', NULL, '2026-04-07 08:58:40', '2026-04-07 08:58:40'), (67, 21, 'ticket_status_changed', 'Ticket TKT-0012 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/12', 'arrows', 'indigo', NULL, '2026-04-07 08:58:44', '2026-04-07 08:58:44'), (68, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0013', 'No puedo imprimir', 'https://fedef.evolucionamos.com/tickets/13', 'user-check', 'purple', NULL, '2026-04-07 08:59:28', '2026-04-07 08:59:28'), (69, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0010', 'No sirve el scanner', 'https://fedef.evolucionamos.com/tickets/10', 'user-check', 'purple', NULL, '2026-04-07 09:00:15', '2026-04-07 09:00:15'), (70, 21, 'ticket_status_changed', 'Ticket TKT-0012 actualizado', 'Estado cambiado de \'En Progreso\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/12', 'arrows', 'indigo', NULL, '2026-04-07 09:25:04', '2026-04-07 09:25:04'), (71, 23, 'ticket_status_changed', 'Ticket TKT-0013 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/13', 'arrows', 'indigo', '2026-04-07 09:34:37', '2026-04-07 09:25:41', '2026-04-07 09:34:37'), (72, 23, 'ticket_status_changed', 'Ticket TKT-0013 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/13', 'arrows', 'indigo', '2026-04-07 09:34:37', '2026-04-07 09:26:11', '2026-04-07 09:34:37'), (73, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0011', 'No se puede conectar al fortinclient desde casa', 'https://fedef.evolucionamos.com/tickets/11', 'user-check', 'purple', NULL, '2026-04-07 09:26:25', '2026-04-07 09:26:25'), (74, 36, 'ticket_status_changed', 'Ticket TKT-0011 actualizado', 'Estado cambiado de \'Nuevo\' a \'Asignado\'', 'https://fedef.evolucionamos.com/tickets/11', 'arrows', 'indigo', NULL, '2026-04-07 09:26:30', '2026-04-07 09:26:30'), (75, 13, 'ticket_created', 'Nuevo ticket TKT-0014', 'el digiturno no tiene papel', 'https://fedef.evolucionamos.com/tickets/14', 'plus-circle', 'blue', NULL, '2026-04-07 09:40:53', '2026-04-07 09:40:53'), (76, 38, 'ticket_created', 'Nuevo ticket TKT-0014', 'el digiturno no tiene papel', 'https://fedef.evolucionamos.com/tickets/14', 'plus-circle', 'blue', NULL, '2026-04-07 09:40:53', '2026-04-07 09:40:53'), (77, 40, 'ticket_created', 'Nuevo ticket TKT-0014', 'el digiturno no tiene papel', 'https://fedef.evolucionamos.com/tickets/14', 'plus-circle', 'blue', NULL, '2026-04-07 09:40:53', '2026-04-07 09:40:53'), (78, 21, 'ticket_status_changed', 'Ticket TKT-0012 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/12', 'arrows', 'indigo', NULL, '2026-04-07 09:41:02', '2026-04-07 09:41:02'), (79, 23, 'ticket_status_changed', 'Ticket TKT-0013 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/13', 'arrows', 'indigo', '2026-04-07 16:20:57', '2026-04-07 09:41:48', '2026-04-07 16:20:57'), (80, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0014', 'el digiturno no tiene papel', 'https://fedef.evolucionamos.com/tickets/14', 'user-check', 'purple', NULL, '2026-04-07 09:55:39', '2026-04-07 09:55:39'), (81, 12, 'ticket_status_changed', 'Ticket TKT-0014 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/14', 'arrows', 'indigo', NULL, '2026-04-07 09:55:39', '2026-04-07 09:55:39'), (82, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0014', 'el digiturno no tiene papel', 'https://fedef.evolucionamos.com/tickets/14', 'user-check', 'purple', NULL, '2026-04-07 09:55:44', '2026-04-07 09:55:44'), (83, 21, 'ticket_status_changed', 'Ticket TKT-0012 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/12', 'arrows', 'indigo', NULL, '2026-04-07 10:06:02', '2026-04-07 10:06:02'), (84, 21, 'ticket_closed', 'Ticket TKT-0012 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/12', 'check-circle', 'green', NULL, '2026-04-07 10:06:02', '2026-04-07 10:06:02'), (85, 23, 'ticket_status_changed', 'Ticket TKT-0013 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/13', 'arrows', 'indigo', '2026-04-07 16:20:57', '2026-04-07 10:06:14', '2026-04-07 16:20:57'), (86, 23, 'ticket_closed', 'Ticket TKT-0013 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/13', 'check-circle', 'green', '2026-04-07 16:20:57', '2026-04-07 10:06:14', '2026-04-07 16:20:57'), (87, 12, 'ticket_status_changed', 'Ticket TKT-0010 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/10', 'arrows', 'indigo', NULL, '2026-04-07 10:07:56', '2026-04-07 10:07:56'), (88, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0010', 'No sirve el scanner', 'https://fedef.evolucionamos.com/tickets/10', 'user-check', 'purple', NULL, '2026-04-07 10:08:37', '2026-04-07 10:08:37'), (89, 13, 'ticket_created', 'Nuevo ticket TKT-0015', 'kiosco no arroja tiquete', 'https://fedef.evolucionamos.com/tickets/15', 'plus-circle', 'blue', NULL, '2026-04-07 10:10:19', '2026-04-07 10:10:19'), (90, 38, 'ticket_created', 'Nuevo ticket TKT-0015', 'kiosco no arroja tiquete', 'https://fedef.evolucionamos.com/tickets/15', 'plus-circle', 'blue', NULL, '2026-04-07 10:10:19', '2026-04-07 10:10:19'), (91, 40, 'ticket_created', 'Nuevo ticket TKT-0015', 'kiosco no arroja tiquete', 'https://fedef.evolucionamos.com/tickets/15', 'plus-circle', 'blue', NULL, '2026-04-07 10:10:19', '2026-04-07 10:10:19'), (92, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0015', 'kiosco no arroja tiquete', 'https://fedef.evolucionamos.com/tickets/15', 'user-check', 'purple', NULL, '2026-04-07 10:39:17', '2026-04-07 10:39:17'), (93, 13, 'ticket_created', 'Nuevo ticket TKT-0016', 'no funciona el teléfono 3cx', 'https://fedef.evolucionamos.com/tickets/16', 'plus-circle', 'blue', NULL, '2026-04-07 11:07:09', '2026-04-07 11:07:09'), (94, 38, 'ticket_created', 'Nuevo ticket TKT-0016', 'no funciona el teléfono 3cx', 'https://fedef.evolucionamos.com/tickets/16', 'plus-circle', 'blue', NULL, '2026-04-07 11:07:09', '2026-04-07 11:07:09'), (95, 40, 'ticket_created', 'Nuevo ticket TKT-0016', 'no funciona el teléfono 3cx', 'https://fedef.evolucionamos.com/tickets/16', 'plus-circle', 'blue', NULL, '2026-04-07 11:07:09', '2026-04-07 11:07:09'), (96, 13, 'ticket_created', 'Nuevo ticket TKT-0017', 'No me deja consultar en CERTIHUELLA', 'https://fedef.evolucionamos.com/tickets/17', 'plus-circle', 'blue', NULL, '2026-04-07 12:39:13', '2026-04-07 12:39:13'), (97, 38, 'ticket_created', 'Nuevo ticket TKT-0017', 'No me deja consultar en CERTIHUELLA', 'https://fedef.evolucionamos.com/tickets/17', 'plus-circle', 'blue', NULL, '2026-04-07 12:39:13', '2026-04-07 12:39:13'), (98, 40, 'ticket_created', 'Nuevo ticket TKT-0017', 'No me deja consultar en CERTIHUELLA', 'https://fedef.evolucionamos.com/tickets/17', 'plus-circle', 'blue', NULL, '2026-04-07 12:39:13', '2026-04-07 12:39:13'), (99, 13, 'ticket_created', 'Nuevo ticket TKT-0018', 'Impresión Linix', 'https://fedef.evolucionamos.com/tickets/18', 'plus-circle', 'blue', NULL, '2026-04-07 16:20:35', '2026-04-07 16:20:35'), (100, 38, 'ticket_created', 'Nuevo ticket TKT-0018', 'Impresión Linix', 'https://fedef.evolucionamos.com/tickets/18', 'plus-circle', 'blue', NULL, '2026-04-07 16:20:35', '2026-04-07 16:20:35'), (101, 40, 'ticket_created', 'Nuevo ticket TKT-0018', 'Impresión Linix', 'https://fedef.evolucionamos.com/tickets/18', 'plus-circle', 'blue', NULL, '2026-04-07 16:20:35', '2026-04-07 16:20:35'), (102, 13, 'ticket_created', 'Nuevo ticket TKT-0019', 'No salen las llamadas', 'https://fedef.evolucionamos.com/tickets/19', 'plus-circle', 'blue', NULL, '2026-04-07 16:21:50', '2026-04-07 16:21:50'), (103, 38, 'ticket_created', 'Nuevo ticket TKT-0019', 'No salen las llamadas', 'https://fedef.evolucionamos.com/tickets/19', 'plus-circle', 'blue', NULL, '2026-04-07 16:21:50', '2026-04-07 16:21:50'), (104, 40, 'ticket_created', 'Nuevo ticket TKT-0019', 'No salen las llamadas', 'https://fedef.evolucionamos.com/tickets/19', 'plus-circle', 'blue', NULL, '2026-04-07 16:21:50', '2026-04-07 16:21:50'), (105, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0018', 'Impresión Linix', 'https://fedef.evolucionamos.com/tickets/18', 'user-check', 'purple', NULL, '2026-04-07 22:22:13', '2026-04-07 22:22:13'), (106, 10, 'ticket_status_changed', 'Ticket TKT-0015 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/15', 'arrows', 'indigo', '2026-04-15 09:45:10', '2026-04-08 07:49:44', '2026-04-15 09:45:10'), (107, 10, 'ticket_closed', 'Ticket TKT-0015 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/15', 'check-circle', 'green', '2026-04-15 09:45:10', '2026-04-08 07:49:44', '2026-04-15 09:45:10'), (108, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0015', 'kiosco no arroja tiquete', 'https://fedef.evolucionamos.com/tickets/15', 'user-check', 'purple', NULL, '2026-04-08 07:49:48', '2026-04-08 07:49:48'), (109, 12, 'ticket_status_changed', 'Ticket TKT-0014 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/14', 'arrows', 'indigo', NULL, '2026-04-08 07:50:11', '2026-04-08 07:50:11'), (110, 12, 'ticket_closed', 'Ticket TKT-0014 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/14', 'check-circle', 'green', NULL, '2026-04-08 07:50:11', '2026-04-08 07:50:11'), (111, 12, 'ticket_status_changed', 'Ticket TKT-0010 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/10', 'arrows', 'indigo', NULL, '2026-04-08 07:50:32', '2026-04-08 07:50:32'), (112, 12, 'ticket_closed', 'Ticket TKT-0010 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/10', 'check-circle', 'green', NULL, '2026-04-08 07:50:32', '2026-04-08 07:50:32'), (113, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0010', 'No sirve el scanner', 'https://fedef.evolucionamos.com/tickets/10', 'user-check', 'purple', NULL, '2026-04-08 07:50:37', '2026-04-08 07:50:37'), (114, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0019', 'No salen las llamadas', 'https://fedef.evolucionamos.com/tickets/19', 'user-check', 'purple', NULL, '2026-04-08 08:22:22', '2026-04-08 08:22:22'), (115, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0016', 'no funciona el teléfono 3cx', 'https://fedef.evolucionamos.com/tickets/16', 'user-check', 'purple', NULL, '2026-04-08 08:22:50', '2026-04-08 08:22:50'), (116, 13, 'ticket_created', 'Nuevo ticket TKT-0020', 'Error lector de validación de identidad', 'https://fedef.evolucionamos.com/tickets/20', 'plus-circle', 'blue', NULL, '2026-04-08 09:24:01', '2026-04-08 09:24:01'), (117, 38, 'ticket_created', 'Nuevo ticket TKT-0020', 'Error lector de validación de identidad', 'https://fedef.evolucionamos.com/tickets/20', 'plus-circle', 'blue', NULL, '2026-04-08 09:24:01', '2026-04-08 09:24:01'), (118, 40, 'ticket_created', 'Nuevo ticket TKT-0020', 'Error lector de validación de identidad', 'https://fedef.evolucionamos.com/tickets/20', 'plus-circle', 'blue', NULL, '2026-04-08 09:24:01', '2026-04-08 09:24:01'), (119, 13, 'ticket_created', 'Nuevo ticket TKT-0021', 'No me deja imprimir documentos', 'https://fedef.evolucionamos.com/tickets/21', 'plus-circle', 'blue', NULL, '2026-04-08 10:14:23', '2026-04-08 10:14:23'), (120, 38, 'ticket_created', 'Nuevo ticket TKT-0021', 'No me deja imprimir documentos', 'https://fedef.evolucionamos.com/tickets/21', 'plus-circle', 'blue', NULL, '2026-04-08 10:14:23', '2026-04-08 10:14:23'), (121, 40, 'ticket_created', 'Nuevo ticket TKT-0021', 'No me deja imprimir documentos', 'https://fedef.evolucionamos.com/tickets/21', 'plus-circle', 'blue', NULL, '2026-04-08 10:14:23', '2026-04-08 10:14:23'), (122, 13, 'ticket_created', 'Nuevo ticket TKT-0022', 'Permisos Linix', 'https://fedef.evolucionamos.com/tickets/22', 'plus-circle', 'blue', NULL, '2026-04-08 11:27:57', '2026-04-08 11:27:57'), (123, 38, 'ticket_created', 'Nuevo ticket TKT-0022', 'Permisos Linix', 'https://fedef.evolucionamos.com/tickets/22', 'plus-circle', 'blue', NULL, '2026-04-08 11:27:57', '2026-04-08 11:27:57'), (124, 40, 'ticket_created', 'Nuevo ticket TKT-0022', 'Permisos Linix', 'https://fedef.evolucionamos.com/tickets/22', 'plus-circle', 'blue', NULL, '2026-04-08 11:27:57', '2026-04-08 11:27:57'), (125, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0022', 'Permisos Linix', 'https://fedef.evolucionamos.com/tickets/22', 'user-check', 'purple', NULL, '2026-04-08 12:29:25', '2026-04-08 12:29:25'), (126, 7, 'ticket_status_changed', 'Ticket TKT-0022 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/22', 'arrows', 'indigo', NULL, '2026-04-08 12:59:41', '2026-04-08 12:59:41'), (127, 13, 'ticket_created', 'Nuevo ticket TKT-0023', 'No me permitía ingresar al Forticlient, no me cargaba correo, Chatbot, Coplix', 'https://fedef.evolucionamos.com/tickets/23', 'plus-circle', 'blue', NULL, '2026-04-08 17:13:20', '2026-04-08 17:13:20'), (128, 38, 'ticket_created', 'Nuevo ticket TKT-0023', 'No me permitía ingresar al Forticlient, no me cargaba correo, Chatbot, Coplix', 'https://fedef.evolucionamos.com/tickets/23', 'plus-circle', 'blue', NULL, '2026-04-08 17:13:20', '2026-04-08 17:13:20'), (129, 40, 'ticket_created', 'Nuevo ticket TKT-0023', 'No me permitía ingresar al Forticlient, no me cargaba correo, Chatbot, Coplix', 'https://fedef.evolucionamos.com/tickets/23', 'plus-circle', 'blue', NULL, '2026-04-08 17:13:20', '2026-04-08 17:13:20'), (130, 23, 'ticket_status_changed', 'Ticket TKT-0004 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/4', 'arrows', 'indigo', NULL, '2026-04-08 19:21:16', '2026-04-08 19:21:16'), (131, 23, 'ticket_closed', 'Ticket TKT-0004 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/4', 'check-circle', 'green', NULL, '2026-04-08 19:21:16', '2026-04-08 19:21:16'), (132, 6, 'ticket_status_changed', 'Ticket TKT-0003 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/3', 'arrows', 'indigo', '2026-04-13 11:19:07', '2026-04-08 19:22:10', '2026-04-13 11:19:07'), (133, 6, 'ticket_closed', 'Ticket TKT-0003 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/3', 'check-circle', 'green', '2026-04-13 11:19:07', '2026-04-08 19:22:10', '2026-04-13 11:19:07'), (134, 19, 'ticket_status_changed', 'Ticket TKT-0005 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/5', 'arrows', 'indigo', '2026-04-09 07:55:02', '2026-04-08 19:27:14', '2026-04-09 07:55:02'), (135, 13, 'ticket_created', 'Nuevo ticket TKT-0024', 'EL PC CON USUARIO SOPORTE 5 NO COJE EL INTERNET', 'https://fedef.evolucionamos.com/tickets/24', 'plus-circle', 'blue', NULL, '2026-04-09 08:04:55', '2026-04-09 08:04:55'), (136, 38, 'ticket_created', 'Nuevo ticket TKT-0024', 'EL PC CON USUARIO SOPORTE 5 NO COJE EL INTERNET', 'https://fedef.evolucionamos.com/tickets/24', 'plus-circle', 'blue', NULL, '2026-04-09 08:04:55', '2026-04-09 08:04:55'), (137, 40, 'ticket_created', 'Nuevo ticket TKT-0024', 'EL PC CON USUARIO SOPORTE 5 NO COJE EL INTERNET', 'https://fedef.evolucionamos.com/tickets/24', 'plus-circle', 'blue', NULL, '2026-04-09 08:04:55', '2026-04-09 08:04:55'), (138, 13, 'ticket_created', 'Nuevo ticket TKT-0025', 'no puedo imprimir', 'https://fedef.evolucionamos.com/tickets/25', 'plus-circle', 'blue', NULL, '2026-04-09 08:50:56', '2026-04-09 08:50:56'), (139, 38, 'ticket_created', 'Nuevo ticket TKT-0025', 'no puedo imprimir', 'https://fedef.evolucionamos.com/tickets/25', 'plus-circle', 'blue', NULL, '2026-04-09 08:50:56', '2026-04-09 08:50:56'), (140, 40, 'ticket_created', 'Nuevo ticket TKT-0025', 'no puedo imprimir', 'https://fedef.evolucionamos.com/tickets/25', 'plus-circle', 'blue', NULL, '2026-04-09 08:50:56', '2026-04-09 08:50:56'), (141, 7, 'ticket_status_changed', 'Ticket TKT-0022 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/22', 'arrows', 'indigo', NULL, '2026-04-09 09:27:45', '2026-04-09 09:27:45'), (142, 7, 'ticket_closed', 'Ticket TKT-0022 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/22', 'check-circle', 'green', NULL, '2026-04-09 09:27:45', '2026-04-09 09:27:45'), (143, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0018', 'Impresión Linix', 'https://fedef.evolucionamos.com/tickets/18', 'user-check', 'purple', NULL, '2026-04-09 09:28:03', '2026-04-09 09:28:03'), (144, 23, 'ticket_status_changed', 'Ticket TKT-0018 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/18', 'arrows', 'indigo', NULL, '2026-04-09 09:28:27', '2026-04-09 09:28:27'), (145, 23, 'ticket_closed', 'Ticket TKT-0018 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/18', 'check-circle', 'green', NULL, '2026-04-09 09:28:27', '2026-04-09 09:28:27'), (146, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0023', 'No me permitía ingresar al Forticlient, no me cargaba correo, Chatbot, Coplix', 'https://fedef.evolucionamos.com/tickets/23', 'user-check', 'purple', NULL, '2026-04-09 09:29:18', '2026-04-09 09:29:18'), (147, 39, 'ticket_status_changed', 'Ticket TKT-0023 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/23', 'arrows', 'indigo', '2026-04-20 08:20:50', '2026-04-09 09:29:45', '2026-04-20 08:20:50'), (148, 13, 'ticket_created', 'Nuevo ticket TKT-0026', 'No me quiere abrir los archivos en PDF', 'https://fedef.evolucionamos.com/tickets/26', 'plus-circle', 'blue', NULL, '2026-04-09 09:30:21', '2026-04-09 09:30:21'), (149, 38, 'ticket_created', 'Nuevo ticket TKT-0026', 'No me quiere abrir los archivos en PDF', 'https://fedef.evolucionamos.com/tickets/26', 'plus-circle', 'blue', NULL, '2026-04-09 09:30:21', '2026-04-09 09:30:21'), (150, 40, 'ticket_created', 'Nuevo ticket TKT-0026', 'No me quiere abrir los archivos en PDF', 'https://fedef.evolucionamos.com/tickets/26', 'plus-circle', 'blue', NULL, '2026-04-09 09:30:21', '2026-04-09 09:30:21'), (151, 39, 'ticket_status_changed', 'Ticket TKT-0023 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/23', 'arrows', 'indigo', '2026-04-20 08:20:50', '2026-04-09 09:30:32', '2026-04-20 08:20:50'), (152, 39, 'ticket_closed', 'Ticket TKT-0023 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/23', 'check-circle', 'green', '2026-04-20 08:20:50', '2026-04-09 09:30:32', '2026-04-20 08:20:50'), (153, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0026', 'No me quiere abrir los archivos en PDF', 'https://fedef.evolucionamos.com/tickets/26', 'user-check', 'purple', NULL, '2026-04-09 09:30:59', '2026-04-09 09:30:59'), (154, 22, 'ticket_status_changed', 'Ticket TKT-0026 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/26', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-09 09:31:10', '2026-04-20 07:47:07'), (155, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0024', 'EL PC CON USUARIO SOPORTE 5 NO COJE EL INTERNET', 'https://fedef.evolucionamos.com/tickets/24', 'user-check', 'purple', NULL, '2026-04-09 09:31:24', '2026-04-09 09:31:24'), (156, 22, 'ticket_status_changed', 'Ticket TKT-0024 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/24', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-09 09:31:39', '2026-04-20 07:47:07'), (157, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0021', 'No me deja imprimir documentos', 'https://fedef.evolucionamos.com/tickets/21', 'user-check', 'purple', NULL, '2026-04-09 09:31:55', '2026-04-09 09:31:55'), (158, 14, 'ticket_status_changed', 'Ticket TKT-0021 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/21', 'arrows', 'indigo', '2026-04-10 08:39:01', '2026-04-09 09:32:11', '2026-04-10 08:39:01'), (159, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0020', 'Error lector de validación de identidad', 'https://fedef.evolucionamos.com/tickets/20', 'user-check', 'purple', NULL, '2026-04-09 09:32:39', '2026-04-09 09:32:39'), (160, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0017', 'No me deja consultar en CERTIHUELLA', 'https://fedef.evolucionamos.com/tickets/17', 'user-check', 'purple', NULL, '2026-04-09 09:32:51', '2026-04-09 09:32:51'), (161, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0025', 'no puedo imprimir', 'https://fedef.evolucionamos.com/tickets/25', 'user-check', 'purple', NULL, '2026-04-09 09:33:02', '2026-04-09 09:33:02'), (162, 20, 'ticket_status_changed', 'Ticket TKT-0025 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/25', 'arrows', 'indigo', '2026-05-05 09:46:58', '2026-04-09 09:33:13', '2026-05-05 09:46:58'), (163, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0016', 'no funciona el teléfono 3cx', 'https://fedef.evolucionamos.com/tickets/16', 'user-check', 'purple', NULL, '2026-04-09 09:33:27', '2026-04-09 09:33:27'), (164, 20, 'ticket_status_changed', 'Ticket TKT-0016 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/16', 'arrows', 'indigo', '2026-05-05 09:46:58', '2026-04-09 09:33:46', '2026-05-05 09:46:58'), (165, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0019', 'No salen las llamadas', 'https://fedef.evolucionamos.com/tickets/19', 'user-check', 'purple', NULL, '2026-04-09 09:58:28', '2026-04-09 09:58:28'), (166, 20, 'ticket_status_changed', 'Ticket TKT-0016 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/16', 'arrows', 'indigo', '2026-05-05 09:46:58', '2026-04-09 12:00:28', '2026-05-05 09:46:58'), (167, 20, 'ticket_closed', 'Ticket TKT-0016 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/16', 'check-circle', 'green', '2026-05-05 09:46:58', '2026-04-09 12:00:28', '2026-05-05 09:46:58'), (168, 23, 'ticket_status_changed', 'Ticket TKT-0019 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/19', 'arrows', 'indigo', NULL, '2026-04-09 12:01:07', '2026-04-09 12:01:07'), (169, 23, 'ticket_closed', 'Ticket TKT-0019 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/19', 'check-circle', 'green', NULL, '2026-04-09 12:01:07', '2026-04-09 12:01:07'), (170, 13, 'ticket_created', 'Nuevo ticket TKT-0027', 'FALLAS EN LECTURA DACTILAR DE REGITRADURIA', 'https://fedef.evolucionamos.com/tickets/27', 'plus-circle', 'blue', NULL, '2026-04-09 14:36:31', '2026-04-09 14:36:31'), (171, 38, 'ticket_created', 'Nuevo ticket TKT-0027', 'FALLAS EN LECTURA DACTILAR DE REGITRADURIA', 'https://fedef.evolucionamos.com/tickets/27', 'plus-circle', 'blue', NULL, '2026-04-09 14:36:31', '2026-04-09 14:36:31'), (172, 40, 'ticket_created', 'Nuevo ticket TKT-0027', 'FALLAS EN LECTURA DACTILAR DE REGITRADURIA', 'https://fedef.evolucionamos.com/tickets/27', 'plus-circle', 'blue', NULL, '2026-04-09 14:36:31', '2026-04-09 14:36:31'), (173, 13, 'ticket_created', 'Nuevo ticket TKT-0028', 'Que no me llegue mi carpeta de entrada del correo electrónico ninguna notificación de WM', 'https://fedef.evolucionamos.com/tickets/28', 'plus-circle', 'blue', NULL, '2026-04-09 14:43:49', '2026-04-09 14:43:49'), (174, 38, 'ticket_created', 'Nuevo ticket TKT-0028', 'Que no me llegue mi carpeta de entrada del correo electrónico ninguna notificación de WM', 'https://fedef.evolucionamos.com/tickets/28', 'plus-circle', 'blue', NULL, '2026-04-09 14:43:49', '2026-04-09 14:43:49'), (175, 40, 'ticket_created', 'Nuevo ticket TKT-0028', 'Que no me llegue mi carpeta de entrada del correo electrónico ninguna notificación de WM', 'https://fedef.evolucionamos.com/tickets/28', 'plus-circle', 'blue', NULL, '2026-04-09 14:43:49', '2026-04-09 14:43:49'), (176, 13, 'ticket_created', 'Nuevo ticket TKT-0029', 'Error en el lector de validaciòn de identidad', 'https://fedef.evolucionamos.com/tickets/29', 'plus-circle', 'blue', NULL, '2026-04-09 14:48:05', '2026-04-09 14:48:05'), (177, 38, 'ticket_created', 'Nuevo ticket TKT-0029', 'Error en el lector de validaciòn de identidad', 'https://fedef.evolucionamos.com/tickets/29', 'plus-circle', 'blue', NULL, '2026-04-09 14:48:05', '2026-04-09 14:48:05'), (178, 40, 'ticket_created', 'Nuevo ticket TKT-0029', 'Error en el lector de validaciòn de identidad', 'https://fedef.evolucionamos.com/tickets/29', 'plus-circle', 'blue', NULL, '2026-04-09 14:48:05', '2026-04-09 14:48:05'), (179, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0028', 'Que no me llegue mi carpeta de entrada del correo electrónico ninguna notificación de WM', 'https://fedef.evolucionamos.com/tickets/28', 'user-check', 'purple', NULL, '2026-04-10 08:33:43', '2026-04-10 08:33:43'), (180, 7, 'ticket_status_changed', 'Ticket TKT-0028 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/28', 'arrows', 'indigo', NULL, '2026-04-10 08:36:13', '2026-04-10 08:36:13'), (181, 7, 'ticket_closed', 'Ticket TKT-0028 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/28', 'check-circle', 'green', NULL, '2026-04-10 08:36:13', '2026-04-10 08:36:13'), (182, 14, 'ticket_status_changed', 'Ticket TKT-0021 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/21', 'arrows', 'indigo', '2026-04-10 08:39:01', '2026-04-10 08:37:22', '2026-04-10 08:39:01'), (183, 14, 'ticket_closed', 'Ticket TKT-0021 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/21', 'check-circle', 'green', '2026-04-10 08:39:01', '2026-04-10 08:37:22', '2026-04-10 08:39:01'), (184, 2, 'ticket_status_changed', 'Ticket TKT-0027 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/27', 'arrows', 'indigo', NULL, '2026-04-10 08:39:05', '2026-04-10 08:39:05'), (185, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0027', 'FALLAS EN LECTURA DACTILAR DE REGITRADURIA', 'https://fedef.evolucionamos.com/tickets/27', 'user-check', 'purple', NULL, '2026-04-10 08:39:10', '2026-04-10 08:39:10'), (186, 22, 'ticket_status_changed', 'Ticket TKT-0026 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/26', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-10 08:39:57', '2026-04-20 07:47:07'), (187, 22, 'ticket_closed', 'Ticket TKT-0026 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/26', 'check-circle', 'green', '2026-04-20 07:47:07', '2026-04-10 08:39:57', '2026-04-20 07:47:07'), (188, 22, 'ticket_status_changed', 'Ticket TKT-0024 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/24', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-10 08:40:46', '2026-04-20 07:47:07'), (189, 22, 'ticket_closed', 'Ticket TKT-0024 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/24', 'check-circle', 'green', '2026-04-20 07:47:07', '2026-04-10 08:40:46', '2026-04-20 07:47:07'), (190, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0029', 'Error en el lector de validaciòn de identidad', 'https://fedef.evolucionamos.com/tickets/29', 'user-check', 'purple', NULL, '2026-04-10 08:41:01', '2026-04-10 08:41:01'), (191, 36, 'ticket_status_changed', 'Ticket TKT-0011 actualizado', 'Estado cambiado de \'Asignado\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/11', 'arrows', 'indigo', NULL, '2026-04-10 09:07:11', '2026-04-10 09:07:11'), (192, 13, 'ticket_created', 'Nuevo ticket TKT-0030', 'Las impresiones están saliendo recortadas', 'https://fedef.evolucionamos.com/tickets/30', 'plus-circle', 'blue', NULL, '2026-04-10 09:37:15', '2026-04-10 09:37:15'), (193, 38, 'ticket_created', 'Nuevo ticket TKT-0030', 'Las impresiones están saliendo recortadas', 'https://fedef.evolucionamos.com/tickets/30', 'plus-circle', 'blue', NULL, '2026-04-10 09:37:15', '2026-04-10 09:37:15'), (194, 40, 'ticket_created', 'Nuevo ticket TKT-0030', 'Las impresiones están saliendo recortadas', 'https://fedef.evolucionamos.com/tickets/30', 'plus-circle', 'blue', NULL, '2026-04-10 09:37:15', '2026-04-10 09:37:15'), (195, 38, 'ticket_created', 'Nuevo ticket TKT-0031', 'Revisión de Caso FATCA y CRS', 'https://fedef.evolucionamos.com/tickets/31', 'plus-circle', 'blue', NULL, '2026-04-10 12:27:19', '2026-04-10 12:27:19'), (196, 40, 'ticket_created', 'Nuevo ticket TKT-0031', 'Revisión de Caso FATCA y CRS', 'https://fedef.evolucionamos.com/tickets/31', 'plus-circle', 'blue', NULL, '2026-04-10 12:27:19', '2026-04-10 12:27:19'), (197, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0031', 'Revisión de Caso FATCA y CRS', 'https://fedef.evolucionamos.com/tickets/31', 'user-check', 'purple', NULL, '2026-04-10 12:27:19', '2026-04-10 12:27:19'), (198, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0031', 'Revisión de Caso FATCA y CRS', 'https://fedef.evolucionamos.com/tickets/31', 'user-check', 'purple', NULL, '2026-04-10 12:27:25', '2026-04-10 12:27:25'), (199, 13, 'ticket_status_changed', 'Ticket TKT-0031 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/31', 'arrows', 'indigo', NULL, '2026-04-10 13:44:45', '2026-04-10 13:44:45'), (200, 19, 'ticket_status_changed', 'Ticket TKT-0005 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/5', 'arrows', 'indigo', '2026-04-23 10:53:01', '2026-04-10 13:45:27', '2026-04-23 10:53:01'), (201, 19, 'ticket_closed', 'Ticket TKT-0005 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/5', 'check-circle', 'green', '2026-04-23 10:53:01', '2026-04-10 13:45:27', '2026-04-23 10:53:01'), (202, 13, 'ticket_created', 'Nuevo ticket TKT-0032', 'En linix en la fecha de nacimiento no me deja cambiar la fecha', 'https://fedef.evolucionamos.com/tickets/32', 'plus-circle', 'blue', NULL, '2026-04-10 15:35:40', '2026-04-10 15:35:40'), (203, 38, 'ticket_created', 'Nuevo ticket TKT-0032', 'En linix en la fecha de nacimiento no me deja cambiar la fecha', 'https://fedef.evolucionamos.com/tickets/32', 'plus-circle', 'blue', NULL, '2026-04-10 15:35:40', '2026-04-10 15:35:40'), (204, 40, 'ticket_created', 'Nuevo ticket TKT-0032', 'En linix en la fecha de nacimiento no me deja cambiar la fecha', 'https://fedef.evolucionamos.com/tickets/32', 'plus-circle', 'blue', NULL, '2026-04-10 15:35:40', '2026-04-10 15:35:40'), (205, 13, 'ticket_created', 'Nuevo ticket TKT-0033', 'No puedo acceder al escritorio remoto', 'https://fedef.evolucionamos.com/tickets/33', 'plus-circle', 'blue', NULL, '2026-04-13 07:41:29', '2026-04-13 07:41:29'), (206, 38, 'ticket_created', 'Nuevo ticket TKT-0033', 'No puedo acceder al escritorio remoto', 'https://fedef.evolucionamos.com/tickets/33', 'plus-circle', 'blue', NULL, '2026-04-13 07:41:29', '2026-04-13 07:41:29'), (207, 40, 'ticket_created', 'Nuevo ticket TKT-0033', 'No puedo acceder al escritorio remoto', 'https://fedef.evolucionamos.com/tickets/33', 'plus-circle', 'blue', NULL, '2026-04-13 07:41:29', '2026-04-13 07:41:29'), (208, 13, 'ticket_created', 'Nuevo ticket TKT-0034', 'No puedo recibir ni enviar en mí correo', 'https://fedef.evolucionamos.com/tickets/34', 'plus-circle', 'blue', NULL, '2026-04-13 07:51:48', '2026-04-13 07:51:48'), (209, 38, 'ticket_created', 'Nuevo ticket TKT-0034', 'No puedo recibir ni enviar en mí correo', 'https://fedef.evolucionamos.com/tickets/34', 'plus-circle', 'blue', NULL, '2026-04-13 07:51:48', '2026-04-13 07:51:48'), (210, 40, 'ticket_created', 'Nuevo ticket TKT-0034', 'No puedo recibir ni enviar en mí correo', 'https://fedef.evolucionamos.com/tickets/34', 'plus-circle', 'blue', NULL, '2026-04-13 07:51:48', '2026-04-13 07:51:48'), (211, 22, 'ticket_status_changed', 'Ticket TKT-0034 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/34', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-13 08:02:03', '2026-04-20 07:47:07'), (212, 22, 'ticket_status_changed', 'Ticket TKT-0034 actualizado', 'Estado cambiado de \'En Progreso\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/34', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-13 08:02:54', '2026-04-20 07:47:07'), (213, 13, 'ticket_created', 'Nuevo ticket TKT-0035', 'No tengo correo', 'https://fedef.evolucionamos.com/tickets/35', 'plus-circle', 'blue', NULL, '2026-04-13 08:07:57', '2026-04-13 08:07:57'), (214, 38, 'ticket_created', 'Nuevo ticket TKT-0035', 'No tengo correo', 'https://fedef.evolucionamos.com/tickets/35', 'plus-circle', 'blue', NULL, '2026-04-13 08:07:57', '2026-04-13 08:07:57'), (215, 40, 'ticket_created', 'Nuevo ticket TKT-0035', 'No tengo correo', 'https://fedef.evolucionamos.com/tickets/35', 'plus-circle', 'blue', NULL, '2026-04-13 08:07:57', '2026-04-13 08:07:57'), (216, 13, 'ticket_created', 'Nuevo ticket TKT-0036', 'Solicitud de usuario y clave para acceder el remoto', 'https://fedef.evolucionamos.com/tickets/36', 'plus-circle', 'blue', NULL, '2026-04-13 08:30:21', '2026-04-13 08:30:21'), (217, 38, 'ticket_created', 'Nuevo ticket TKT-0036', 'Solicitud de usuario y clave para acceder el remoto', 'https://fedef.evolucionamos.com/tickets/36', 'plus-circle', 'blue', NULL, '2026-04-13 08:30:21', '2026-04-13 08:30:21'), (218, 40, 'ticket_created', 'Nuevo ticket TKT-0036', 'Solicitud de usuario y clave para acceder el remoto', 'https://fedef.evolucionamos.com/tickets/36', 'plus-circle', 'blue', NULL, '2026-04-13 08:30:21', '2026-04-13 08:30:21'), (219, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0033', 'No puedo acceder al escritorio remoto', 'https://fedef.evolucionamos.com/tickets/33', 'user-check', 'purple', NULL, '2026-04-13 08:32:28', '2026-04-13 08:32:28'), (220, 23, 'ticket_status_changed', 'Ticket TKT-0033 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/33', 'arrows', 'indigo', NULL, '2026-04-13 08:32:40', '2026-04-13 08:32:40'); INSERT INTO `nexus_notifications` (`id`, `user_id`, `type`, `title`, `body`, `url`, `icon`, `color`, `read_at`, `created_at`, `updated_at`) VALUES (221, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0032', 'En linix en la fecha de nacimiento no me deja cambiar la fecha', 'https://fedef.evolucionamos.com/tickets/32', 'user-check', 'purple', NULL, '2026-04-13 08:33:43', '2026-04-13 08:33:43'), (222, 36, 'ticket_status_changed', 'Ticket TKT-0032 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/32', 'arrows', 'indigo', NULL, '2026-04-13 08:35:40', '2026-04-13 08:35:40'), (223, 36, 'ticket_closed', 'Ticket TKT-0032 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/32', 'check-circle', 'green', NULL, '2026-04-13 08:35:40', '2026-04-13 08:35:40'), (224, 5, 'ticket_status_changed', 'Ticket TKT-0036 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/36', 'arrows', 'indigo', NULL, '2026-04-13 08:42:37', '2026-04-13 08:42:37'), (225, 5, 'ticket_closed', 'Ticket TKT-0036 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/36', 'check-circle', 'green', NULL, '2026-04-13 08:42:37', '2026-04-13 08:42:37'), (226, 13, 'ticket_created', 'Nuevo ticket TKT-0037', 'Error en impresiòn', 'https://fedef.evolucionamos.com/tickets/37', 'plus-circle', 'blue', NULL, '2026-04-13 08:53:42', '2026-04-13 08:53:42'), (227, 38, 'ticket_created', 'Nuevo ticket TKT-0037', 'Error en impresiòn', 'https://fedef.evolucionamos.com/tickets/37', 'plus-circle', 'blue', NULL, '2026-04-13 08:53:42', '2026-04-13 08:53:42'), (228, 40, 'ticket_created', 'Nuevo ticket TKT-0037', 'Error en impresiòn', 'https://fedef.evolucionamos.com/tickets/37', 'plus-circle', 'blue', NULL, '2026-04-13 08:53:42', '2026-04-13 08:53:42'), (229, 13, 'ticket_created', 'Nuevo ticket TKT-0038', 'No funciona WorkManager.', 'https://fedef.evolucionamos.com/tickets/38', 'plus-circle', 'blue', NULL, '2026-04-13 09:24:42', '2026-04-13 09:24:42'), (230, 38, 'ticket_created', 'Nuevo ticket TKT-0038', 'No funciona WorkManager.', 'https://fedef.evolucionamos.com/tickets/38', 'plus-circle', 'blue', NULL, '2026-04-13 09:24:42', '2026-04-13 09:24:42'), (231, 40, 'ticket_created', 'Nuevo ticket TKT-0038', 'No funciona WorkManager.', 'https://fedef.evolucionamos.com/tickets/38', 'plus-circle', 'blue', NULL, '2026-04-13 09:24:42', '2026-04-13 09:24:42'), (232, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0037', 'Error en impresiòn', 'https://fedef.evolucionamos.com/tickets/37', 'user-check', 'purple', NULL, '2026-04-13 09:29:21', '2026-04-13 09:29:21'), (233, 13, 'ticket_created', 'Nuevo ticket TKT-0039', 'FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/39', 'plus-circle', 'blue', NULL, '2026-04-13 11:04:33', '2026-04-13 11:04:33'), (234, 38, 'ticket_created', 'Nuevo ticket TKT-0039', 'FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/39', 'plus-circle', 'blue', NULL, '2026-04-13 11:04:33', '2026-04-13 11:04:33'), (235, 40, 'ticket_created', 'Nuevo ticket TKT-0039', 'FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/39', 'plus-circle', 'blue', NULL, '2026-04-13 11:04:33', '2026-04-13 11:04:33'), (236, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0038', 'No funciona WorkManager.', 'https://fedef.evolucionamos.com/tickets/38', 'user-check', 'purple', NULL, '2026-04-13 11:10:30', '2026-04-13 11:10:30'), (237, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0039', 'FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/39', 'user-check', 'purple', NULL, '2026-04-13 11:10:53', '2026-04-13 11:10:53'), (238, 13, 'ticket_status_changed', 'Ticket TKT-0031 actualizado', 'Estado cambiado de \'Pendiente 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'2026-04-13 11:44:09'), (243, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0040', 'CORRECCION FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/40', 'user-check', 'purple', NULL, '2026-04-13 12:32:22', '2026-04-13 12:32:22'), (244, 4, 'ticket_status_changed', 'Ticket TKT-0039 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/39', 'arrows', 'indigo', NULL, '2026-04-13 12:33:11', '2026-04-13 12:33:11'), (245, 4, 'ticket_closed', 'Ticket TKT-0039 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/39', 'check-circle', 'green', NULL, '2026-04-13 12:33:11', '2026-04-13 12:33:11'), (246, 28, 'ticket_status_changed', 'Ticket TKT-0038 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/38', 'arrows', 'indigo', NULL, '2026-04-13 12:33:53', '2026-04-13 12:33:53'), (247, 28, 'ticket_closed', 'Ticket TKT-0038 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/38', 'check-circle', 'green', NULL, '2026-04-13 12:33:53', '2026-04-13 12:33:53'), (248, 4, 'ticket_status_changed', 'Ticket TKT-0037 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/37', 'arrows', 'indigo', NULL, '2026-04-13 12:40:29', '2026-04-13 12:40:29'), (249, 4, 'ticket_status_changed', 'Ticket TKT-0037 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/37', 'arrows', 'indigo', NULL, '2026-04-13 12:41:13', '2026-04-13 12:41:13'), (250, 4, 'ticket_closed', 'Ticket TKT-0037 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/37', 'check-circle', 'green', NULL, '2026-04-13 12:41:13', '2026-04-13 12:41:13'), (251, 23, 'ticket_status_changed', 'Ticket TKT-0033 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/33', 'arrows', 'indigo', NULL, '2026-04-13 12:42:00', '2026-04-13 12:42:00'), (252, 23, 'ticket_closed', 'Ticket TKT-0033 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/33', 'check-circle', 'green', NULL, '2026-04-13 12:42:00', '2026-04-13 12:42:00'), (253, 6, 'ticket_status_changed', 'Ticket TKT-0040 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/40', 'arrows', 'indigo', '2026-05-07 10:08:06', '2026-04-13 12:44:48', '2026-05-07 10:08:06'), (254, 6, 'ticket_status_changed', 'Ticket TKT-0040 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/40', 'arrows', 'indigo', '2026-05-07 10:08:06', '2026-04-13 12:44:53', '2026-05-07 10:08:06'), (255, 6, 'ticket_closed', 'Ticket TKT-0040 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/40', 'check-circle', 'green', '2026-05-07 10:08:06', '2026-04-13 12:44:53', '2026-05-07 10:08:06'), (256, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0034', 'No puedo recibir ni enviar en mí correo', 'https://fedef.evolucionamos.com/tickets/34', 'user-check', 'purple', NULL, '2026-04-13 12:45:41', '2026-04-13 12:45:41'), (257, 22, 'ticket_status_changed', 'Ticket TKT-0034 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/34', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-13 12:46:14', '2026-04-20 07:47:07'), (258, 22, 'ticket_closed', 'Ticket TKT-0034 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/34', 'check-circle', 'green', '2026-04-20 07:47:07', '2026-04-13 12:46:14', '2026-04-20 07:47:07'), (259, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0035', 'No tengo correo', 'https://fedef.evolucionamos.com/tickets/35', 'user-check', 'purple', NULL, '2026-04-13 12:46:36', '2026-04-13 12:46:36'), (260, 21, 'ticket_status_changed', 'Ticket TKT-0035 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/35', 'arrows', 'indigo', NULL, '2026-04-13 12:46:51', '2026-04-13 12:46:51'), (261, 20, 'ticket_status_changed', 'Ticket TKT-0025 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/25', 'arrows', 'indigo', '2026-05-05 09:46:58', '2026-04-13 12:47:43', '2026-05-05 09:46:58'), (262, 20, 'ticket_closed', 'Ticket TKT-0025 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/25', 'check-circle', 'green', '2026-05-05 09:46:58', '2026-04-13 12:47:43', '2026-05-05 09:46:58'), (263, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0036', 'Solicitud de usuario y clave para acceder el remoto', 'https://fedef.evolucionamos.com/tickets/36', 'user-check', 'purple', NULL, '2026-04-13 12:48:21', '2026-04-13 12:48:21'), (264, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0030', 'Las impresiones están saliendo recortadas', 'https://fedef.evolucionamos.com/tickets/30', 'user-check', 'purple', NULL, '2026-04-13 14:17:53', '2026-04-13 14:17:53'), (265, 10, 'ticket_status_changed', 'Ticket TKT-0030 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/30', 'arrows', 'indigo', '2026-04-15 09:45:10', '2026-04-13 14:18:00', '2026-04-15 09:45:10'), (266, 10, 'ticket_closed', 'Ticket TKT-0030 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/30', 'check-circle', 'green', '2026-04-15 09:45:10', '2026-04-13 14:18:00', '2026-04-15 09:45:10'), (267, 13, 'ticket_created', 'Nuevo ticket TKT-0041', 'SCANER', 'https://fedef.evolucionamos.com/tickets/41', 'plus-circle', 'blue', NULL, '2026-04-13 14:19:08', '2026-04-13 14:19:08'), (268, 38, 'ticket_created', 'Nuevo ticket TKT-0041', 'SCANER', 'https://fedef.evolucionamos.com/tickets/41', 'plus-circle', 'blue', NULL, '2026-04-13 14:19:08', '2026-04-13 14:19:08'), (269, 40, 'ticket_created', 'Nuevo ticket TKT-0041', 'SCANER', 'https://fedef.evolucionamos.com/tickets/41', 'plus-circle', 'blue', NULL, '2026-04-13 14:19:08', '2026-04-13 14:19:08'), (270, 2, 'ticket_status_changed', 'Ticket TKT-0027 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/27', 'arrows', 'indigo', NULL, '2026-04-13 14:53:02', '2026-04-13 14:53:02'), (271, 2, 'ticket_closed', 'Ticket TKT-0027 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/27', 'check-circle', 'green', NULL, '2026-04-13 14:53:02', '2026-04-13 14:53:02'), (272, 3, 'ticket_status_changed', 'Ticket TKT-0001 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/1', 'arrows', 'indigo', '2026-04-13 16:02:49', '2026-04-13 14:53:50', '2026-04-13 16:02:49'), (273, 3, 'ticket_closed', 'Ticket TKT-0001 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/1', 'check-circle', 'green', '2026-04-13 16:02:49', '2026-04-13 14:53:50', '2026-04-13 16:02:49'), (274, 5, 'ticket_status_changed', 'Ticket TKT-0020 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/20', 'arrows', 'indigo', NULL, '2026-04-13 14:55:54', '2026-04-13 14:55:54'), (275, 13, 'ticket_created', 'Nuevo ticket TKT-0042', 'Impresora en remoto', 'https://fedef.evolucionamos.com/tickets/42', 'plus-circle', 'blue', NULL, '2026-04-13 15:01:35', '2026-04-13 15:01:35'), (276, 38, 'ticket_created', 'Nuevo ticket TKT-0042', 'Impresora en remoto', 'https://fedef.evolucionamos.com/tickets/42', 'plus-circle', 'blue', NULL, '2026-04-13 15:01:35', '2026-04-13 15:01:35'), (277, 40, 'ticket_created', 'Nuevo ticket TKT-0042', 'Impresora en remoto', 'https://fedef.evolucionamos.com/tickets/42', 'plus-circle', 'blue', NULL, '2026-04-13 15:01:35', '2026-04-13 15:01:35'), (278, 13, 'ticket_created', 'Nuevo ticket TKT-0043', 'No puedo imprimir... No deberias cerrar el caso sin resolverlo.', 'https://fedef.evolucionamos.com/tickets/43', 'plus-circle', 'blue', NULL, '2026-04-13 16:25:34', '2026-04-13 16:25:34'), (279, 38, 'ticket_created', 'Nuevo ticket TKT-0043', 'No puedo imprimir... No deberias cerrar el caso sin resolverlo.', 'https://fedef.evolucionamos.com/tickets/43', 'plus-circle', 'blue', NULL, '2026-04-13 16:25:34', '2026-04-13 16:25:34'), (280, 40, 'ticket_created', 'Nuevo ticket TKT-0043', 'No puedo imprimir... No deberias cerrar el caso sin resolverlo.', 'https://fedef.evolucionamos.com/tickets/43', 'plus-circle', 'blue', NULL, '2026-04-13 16:25:34', '2026-04-13 16:25:34'), (281, 13, 'ticket_created', 'Nuevo ticket TKT-0044', 'REVISION IMPRESORA', 'https://fedef.evolucionamos.com/tickets/44', 'plus-circle', 'blue', NULL, '2026-04-13 17:05:19', '2026-04-13 17:05:19'), (282, 38, 'ticket_created', 'Nuevo ticket TKT-0044', 'REVISION IMPRESORA', 'https://fedef.evolucionamos.com/tickets/44', 'plus-circle', 'blue', NULL, '2026-04-13 17:05:19', '2026-04-13 17:05:19'), (283, 40, 'ticket_created', 'Nuevo ticket TKT-0044', 'REVISION IMPRESORA', 'https://fedef.evolucionamos.com/tickets/44', 'plus-circle', 'blue', NULL, '2026-04-13 17:05:19', '2026-04-13 17:05:19'), (284, 13, 'ticket_created', 'Nuevo ticket TKT-0045', 'Solicito un portatil para trabajar en casa', 'https://fedef.evolucionamos.com/tickets/45', 'plus-circle', 'blue', NULL, '2026-04-13 17:11:55', '2026-04-13 17:11:55'), (285, 38, 'ticket_created', 'Nuevo ticket TKT-0045', 'Solicito un portatil para trabajar en casa', 'https://fedef.evolucionamos.com/tickets/45', 'plus-circle', 'blue', NULL, '2026-04-13 17:11:55', '2026-04-13 17:11:55'), (286, 40, 'ticket_created', 'Nuevo ticket TKT-0045', 'Solicito un portatil para trabajar en casa', 'https://fedef.evolucionamos.com/tickets/45', 'plus-circle', 'blue', NULL, '2026-04-13 17:11:55', '2026-04-13 17:11:55'), (287, 13, 'ticket_created', 'Nuevo ticket TKT-0046', 'No tengo acceso a las carpetas en red', 'https://fedef.evolucionamos.com/tickets/46', 'plus-circle', 'blue', NULL, '2026-04-14 07:41:44', '2026-04-14 07:41:44'), (288, 38, 'ticket_created', 'Nuevo ticket TKT-0046', 'No tengo acceso a las carpetas en red', 'https://fedef.evolucionamos.com/tickets/46', 'plus-circle', 'blue', NULL, '2026-04-14 07:41:44', '2026-04-14 07:41:44'), (289, 40, 'ticket_created', 'Nuevo ticket TKT-0046', 'No tengo acceso a las carpetas en red', 'https://fedef.evolucionamos.com/tickets/46', 'plus-circle', 'blue', NULL, '2026-04-14 07:41:44', '2026-04-14 07:41:44'), (290, 13, 'ticket_created', 'Nuevo ticket TKT-0047', 'No tengo conexión a Linix', 'https://fedef.evolucionamos.com/tickets/47', 'plus-circle', 'blue', NULL, '2026-04-14 07:52:49', '2026-04-14 07:52:49'), (291, 38, 'ticket_created', 'Nuevo ticket TKT-0047', 'No tengo conexión a Linix', 'https://fedef.evolucionamos.com/tickets/47', 'plus-circle', 'blue', NULL, '2026-04-14 07:52:49', '2026-04-14 07:52:49'), (292, 40, 'ticket_created', 'Nuevo ticket TKT-0047', 'No tengo conexión a Linix', 'https://fedef.evolucionamos.com/tickets/47', 'plus-circle', 'blue', NULL, '2026-04-14 07:52:49', '2026-04-14 07:52:49'), (293, 13, 'ticket_created', 'Nuevo ticket TKT-0048', 'No me funciona el remoto', 'https://fedef.evolucionamos.com/tickets/48', 'plus-circle', 'blue', NULL, '2026-04-14 08:06:48', '2026-04-14 08:06:48'), (294, 38, 'ticket_created', 'Nuevo ticket TKT-0048', 'No me funciona el remoto', 'https://fedef.evolucionamos.com/tickets/48', 'plus-circle', 'blue', NULL, '2026-04-14 08:06:48', '2026-04-14 08:06:48'), (295, 40, 'ticket_created', 'Nuevo ticket TKT-0048', 'No me funciona el remoto', 'https://fedef.evolucionamos.com/tickets/48', 'plus-circle', 'blue', NULL, '2026-04-14 08:06:48', '2026-04-14 08:06:48'), (296, 13, 'ticket_created', 'Nuevo ticket TKT-0049', 'No llegan notificaciones de WM', 'https://fedef.evolucionamos.com/tickets/49', 'plus-circle', 'blue', NULL, '2026-04-14 08:14:34', '2026-04-14 08:14:34'), (297, 38, 'ticket_created', 'Nuevo ticket TKT-0049', 'No llegan notificaciones de WM', 'https://fedef.evolucionamos.com/tickets/49', 'plus-circle', 'blue', NULL, '2026-04-14 08:14:34', '2026-04-14 08:14:34'), (298, 40, 'ticket_created', 'Nuevo ticket TKT-0049', 'No llegan notificaciones de WM', 'https://fedef.evolucionamos.com/tickets/49', 'plus-circle', 'blue', NULL, '2026-04-14 08:14:34', '2026-04-14 08:14:34'), (299, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0048', 'No me funciona el remoto', 'https://fedef.evolucionamos.com/tickets/48', 'user-check', 'purple', NULL, '2026-04-14 09:04:18', '2026-04-14 09:04:18'), (300, 23, 'ticket_status_changed', 'Ticket TKT-0048 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/48', 'arrows', 'indigo', NULL, '2026-04-14 09:08:43', '2026-04-14 09:08:43'), (301, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0044', 'REVISION IMPRESORA', 'https://fedef.evolucionamos.com/tickets/44', 'user-check', 'purple', NULL, '2026-04-14 09:09:10', '2026-04-14 09:09:10'), (302, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0049', 'No llegan notificaciones de WM', 'https://fedef.evolucionamos.com/tickets/49', 'user-check', 'purple', NULL, '2026-04-14 09:10:43', '2026-04-14 09:10:43'), (303, 32, 'ticket_status_changed', 'Ticket TKT-0049 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/49', 'arrows', 'indigo', '2026-04-30 10:49:28', '2026-04-14 10:12:17', '2026-04-30 10:49:28'), (304, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0047', 'No tengo conexión a Linix', 'https://fedef.evolucionamos.com/tickets/47', 'user-check', 'purple', NULL, '2026-04-14 12:47:38', '2026-04-14 12:47:38'), (305, 32, 'ticket_status_changed', 'Ticket TKT-0049 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/49', 'arrows', 'indigo', '2026-04-30 10:49:28', '2026-04-14 12:48:46', '2026-04-30 10:49:28'), (306, 23, 'ticket_status_changed', 'Ticket TKT-0048 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/48', 'arrows', 'indigo', NULL, '2026-04-14 12:50:13', '2026-04-14 12:50:13'), (307, 23, 'ticket_closed', 'Ticket TKT-0048 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/48', 'check-circle', 'green', NULL, '2026-04-14 12:50:14', '2026-04-14 12:50:14'), (308, 6, 'ticket_status_changed', 'Ticket TKT-0044 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/44', 'arrows', 'indigo', '2026-05-07 10:08:06', '2026-04-14 12:50:40', '2026-05-07 10:08:06'), (309, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0041', 'SCANER', 'https://fedef.evolucionamos.com/tickets/41', 'user-check', 'purple', NULL, '2026-04-14 12:50:59', '2026-04-14 12:50:59'), (310, 1, 'ticket_status_changed', 'Ticket TKT-0041 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/41', 'arrows', 'indigo', '2026-05-07 16:21:53', '2026-04-14 12:51:35', '2026-05-07 16:21:53'), (311, 36, 'ticket_status_changed', 'Ticket TKT-0011 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/11', 'arrows', 'indigo', NULL, '2026-04-14 12:52:03', '2026-04-14 12:52:03'), (312, 36, 'ticket_closed', 'Ticket TKT-0011 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/11', 'check-circle', 'green', NULL, '2026-04-14 12:52:03', '2026-04-14 12:52:03'), (313, 22, 'ticket_status_changed', 'Ticket TKT-0045 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/45', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-14 12:53:04', '2026-04-20 07:47:07'), (314, 22, 'ticket_closed', 'Ticket TKT-0045 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/45', 'check-circle', 'green', '2026-04-20 07:47:07', '2026-04-14 12:53:04', '2026-04-20 07:47:07'), (315, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0045', 'Solicito un portatil para trabajar en casa', 'https://fedef.evolucionamos.com/tickets/45', 'user-check', 'purple', NULL, '2026-04-14 12:53:07', '2026-04-14 12:53:07'), (316, 14, 'ticket_status_changed', 'Ticket TKT-0007 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/7', 'arrows', 'indigo', NULL, '2026-04-14 12:53:22', '2026-04-14 12:53:22'), (317, 14, 'ticket_closed', 'Ticket TKT-0007 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/7', 'check-circle', 'green', NULL, '2026-04-14 12:53:22', '2026-04-14 12:53:22'), (318, 22, 'ticket_status_changed', 'Ticket TKT-0046 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/46', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-14 12:53:51', '2026-04-20 07:47:07'), (319, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0046', 'No tengo acceso a las carpetas en red', 'https://fedef.evolucionamos.com/tickets/46', 'user-check', 'purple', NULL, '2026-04-14 12:53:54', '2026-04-14 12:53:54'), (320, 4, 'ticket_status_changed', 'Ticket TKT-0029 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/29', 'arrows', 'indigo', NULL, '2026-04-14 12:55:28', '2026-04-14 12:55:28'), (321, 21, 'ticket_status_changed', 'Ticket TKT-0035 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/35', 'arrows', 'indigo', NULL, '2026-04-14 12:55:54', '2026-04-14 12:55:54'), (322, 21, 'ticket_closed', 'Ticket TKT-0035 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/35', 'check-circle', 'green', NULL, '2026-04-14 12:55:54', '2026-04-14 12:55:54'), (323, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0042', 'Impresora en remoto', 'https://fedef.evolucionamos.com/tickets/42', 'user-check', 'purple', NULL, '2026-04-14 12:56:17', '2026-04-14 12:56:17'), (324, 24, 'ticket_status_changed', 'Ticket TKT-0042 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/42', 'arrows', 'indigo', NULL, '2026-04-14 12:56:37', '2026-04-14 12:56:37'), (325, 32, 'ticket_status_changed', 'Ticket TKT-0047 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/47', 'arrows', 'indigo', '2026-04-30 10:49:28', '2026-04-14 12:57:39', '2026-04-30 10:49:28'), (326, 22, 'ticket_status_changed', 'Ticket TKT-0017 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/17', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-14 12:58:09', '2026-04-20 07:47:07'), (327, 3, 'ticket_status_changed', 'Ticket TKT-0043 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/43', 'arrows', 'indigo', NULL, '2026-04-14 12:58:46', '2026-04-14 12:58:46'), (328, 4, 'ticket_status_changed', 'Ticket TKT-0029 actualizado', 'Estado cambiado de \'Resuelto\' a \'Asignado\'', 'https://fedef.evolucionamos.com/tickets/29', 'arrows', 'indigo', NULL, '2026-04-14 14:37:21', '2026-04-14 14:37:21'), (329, 32, 'ticket_status_changed', 'Ticket TKT-0049 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/49', 'arrows', 'indigo', '2026-04-30 10:49:28', '2026-04-14 15:13:22', '2026-04-30 10:49:28'), (330, 32, 'ticket_closed', 'Ticket TKT-0049 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/49', 'check-circle', 'green', '2026-04-30 10:49:28', '2026-04-14 15:13:22', '2026-04-30 10:49:28'), (331, 32, 'ticket_status_changed', 'Ticket TKT-0047 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/47', 'arrows', 'indigo', '2026-04-30 10:49:28', '2026-04-14 15:14:10', '2026-04-30 10:49:28'), (332, 32, 'ticket_closed', 'Ticket TKT-0047 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/47', 'check-circle', 'green', '2026-04-30 10:49:28', '2026-04-14 15:14:10', '2026-04-30 10:49:28'), (333, 22, 'ticket_status_changed', 'Ticket TKT-0046 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/46', 'arrows', 'indigo', '2026-04-20 07:47:07', '2026-04-14 15:14:42', '2026-04-20 07:47:07'), (334, 22, 'ticket_closed', 'Ticket TKT-0046 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/46', 'check-circle', 'green', '2026-04-20 07:47:07', '2026-04-14 15:14:42', '2026-04-20 07:47:07'), (335, 4, 'ticket_status_changed', 'Ticket TKT-0029 actualizado', 'Estado cambiado de \'Asignado\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/29', 'arrows', 'indigo', NULL, '2026-04-14 15:16:10', '2026-04-14 15:16:10'), (336, 38, 'ticket_created', 'Nuevo ticket TKT-0050', 'Otorgar permisos al reporte 7031', 'https://fedef.evolucionamos.com/tickets/50', 'plus-circle', 'blue', NULL, '2026-04-14 15:16:36', '2026-04-14 15:16:36'), (337, 40, 'ticket_created', 'Nuevo ticket TKT-0050', 'Otorgar permisos al reporte 7031', 'https://fedef.evolucionamos.com/tickets/50', 'plus-circle', 'blue', NULL, '2026-04-14 15:16:36', '2026-04-14 15:16:36'), (338, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0050', 'Otorgar permisos al reporte 7031', 'https://fedef.evolucionamos.com/tickets/50', 'user-check', 'purple', NULL, '2026-04-14 15:16:36', '2026-04-14 15:16:36'), (339, 6, 'ticket_status_changed', 'Ticket TKT-0044 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/44', 'arrows', 'indigo', '2026-05-07 10:08:06', '2026-04-14 15:16:54', '2026-05-07 10:08:06'), (340, 6, 'ticket_closed', 'Ticket TKT-0044 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/44', 'check-circle', 'green', '2026-05-07 10:08:06', '2026-04-14 15:16:54', '2026-05-07 10:08:06'), (341, 13, 'ticket_status_changed', 'Ticket TKT-0050 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/50', 'arrows', 'indigo', NULL, '2026-04-14 15:18:16', '2026-04-14 15:18:16'), (342, 13, 'ticket_status_changed', 'Ticket TKT-0050 actualizado', 'Estado cambiado de \'En Progreso\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/50', 'arrows', 'indigo', NULL, '2026-04-14 15:42:47', '2026-04-14 15:42:47'), (343, 13, 'ticket_status_changed', 'Ticket TKT-0050 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/50', 'arrows', 'indigo', NULL, '2026-04-14 15:42:54', '2026-04-14 15:42:54'), (344, 13, 'ticket_created', 'Nuevo ticket TKT-0051', 'FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/51', 'plus-circle', 'blue', NULL, '2026-04-14 16:10:21', '2026-04-14 16:10:21'), (345, 38, 'ticket_created', 'Nuevo ticket TKT-0051', 'FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/51', 'plus-circle', 'blue', NULL, '2026-04-14 16:10:21', '2026-04-14 16:10:21'), (346, 40, 'ticket_created', 'Nuevo ticket TKT-0051', 'FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/51', 'plus-circle', 'blue', NULL, '2026-04-14 16:10:21', '2026-04-14 16:10:21'), (347, 13, 'ticket_created', 'Nuevo ticket TKT-0052', 'Revision de Toner', 'https://fedef.evolucionamos.com/tickets/52', 'plus-circle', 'blue', NULL, '2026-04-14 17:03:37', '2026-04-14 17:03:37'), (348, 38, 'ticket_created', 'Nuevo ticket TKT-0052', 'Revision de Toner', 'https://fedef.evolucionamos.com/tickets/52', 'plus-circle', 'blue', NULL, '2026-04-14 17:03:37', '2026-04-14 17:03:37'), (349, 40, 'ticket_created', 'Nuevo ticket TKT-0052', 'Revision de Toner', 'https://fedef.evolucionamos.com/tickets/52', 'plus-circle', 'blue', NULL, '2026-04-14 17:03:37', '2026-04-14 17:03:37'), (350, 13, 'ticket_created', 'Nuevo ticket TKT-0053', 'Reporte pagares con fecha de creación', 'https://fedef.evolucionamos.com/tickets/53', 'plus-circle', 'blue', NULL, '2026-04-14 17:13:03', '2026-04-14 17:13:03'), (351, 38, 'ticket_created', 'Nuevo ticket TKT-0053', 'Reporte pagares con fecha de creación', 'https://fedef.evolucionamos.com/tickets/53', 'plus-circle', 'blue', NULL, '2026-04-14 17:13:03', '2026-04-14 17:13:03'), (352, 40, 'ticket_created', 'Nuevo ticket TKT-0053', 'Reporte pagares con fecha de creación', 'https://fedef.evolucionamos.com/tickets/53', 'plus-circle', 'blue', NULL, '2026-04-14 17:13:03', '2026-04-14 17:13:03'), (353, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0051', 'FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/51', 'user-check', 'purple', NULL, '2026-04-14 17:24:43', '2026-04-14 17:24:43'), (354, 4, 'ticket_status_changed', 'Ticket TKT-0051 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/51', 'arrows', 'indigo', NULL, '2026-04-14 17:27:24', '2026-04-14 17:27:24'), (355, 1, 'ticket_status_changed', 'Ticket TKT-0041 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/41', 'arrows', 'indigo', '2026-05-07 16:21:53', '2026-04-14 17:29:38', '2026-05-07 16:21:53'), (356, 1, 'ticket_closed', 'Ticket TKT-0041 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/41', 'check-circle', 'green', '2026-05-07 16:21:53', '2026-04-14 17:29:38', '2026-05-07 16:21:53'), (357, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0052', 'Revision de Toner', 'https://fedef.evolucionamos.com/tickets/52', 'user-check', 'purple', NULL, '2026-04-14 17:30:01', '2026-04-14 17:30:01'), (358, 4, 'ticket_status_changed', 'Ticket TKT-0052 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'ticket_created', 'Nuevo ticket TKT-0055', 'error aplicativo digiturno', 'https://fedef.evolucionamos.com/tickets/55', 'plus-circle', 'blue', NULL, '2026-04-15 09:43:40', '2026-04-15 09:43:40'), (368, 38, 'ticket_created', 'Nuevo ticket TKT-0055', 'error aplicativo digiturno', 'https://fedef.evolucionamos.com/tickets/55', 'plus-circle', 'blue', NULL, '2026-04-15 09:43:40', '2026-04-15 09:43:40'), (369, 40, 'ticket_created', 'Nuevo ticket TKT-0055', 'error aplicativo digiturno', 'https://fedef.evolucionamos.com/tickets/55', 'plus-circle', 'blue', NULL, '2026-04-15 09:43:40', '2026-04-15 09:43:40'), (370, 10, 'ticket_status_changed', 'Ticket TKT-0055 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/55', 'arrows', 'indigo', '2026-04-28 09:09:55', '2026-04-15 11:07:21', '2026-04-28 09:09:55'), (371, 13, 'ticket_created', 'Nuevo ticket TKT-0056', 'El scanner del segundo piso no funciona', 'https://fedef.evolucionamos.com/tickets/56', 'plus-circle', 'blue', NULL, '2026-04-15 13:37:24', '2026-04-15 13:37:24'), (372, 38, 'ticket_created', 'Nuevo ticket TKT-0056', 'El scanner del segundo piso no funciona', 'https://fedef.evolucionamos.com/tickets/56', 'plus-circle', 'blue', NULL, '2026-04-15 13:37:24', '2026-04-15 13:37:24'), (373, 40, 'ticket_created', 'Nuevo ticket TKT-0056', 'El scanner del segundo piso no funciona', 'https://fedef.evolucionamos.com/tickets/56', 'plus-circle', 'blue', NULL, '2026-04-15 13:37:24', '2026-04-15 13:37:24'), (374, 13, 'ticket_created', 'Nuevo ticket TKT-0057', 'El scanner del segundo piso no funciona', 'https://fedef.evolucionamos.com/tickets/57', 'plus-circle', 'blue', NULL, '2026-04-15 13:37:27', '2026-04-15 13:37:27'), (375, 38, 'ticket_created', 'Nuevo ticket TKT-0057', 'El scanner del segundo piso no funciona', 'https://fedef.evolucionamos.com/tickets/57', 'plus-circle', 'blue', NULL, '2026-04-15 13:37:27', '2026-04-15 13:37:27'), (376, 40, 'ticket_created', 'Nuevo ticket TKT-0057', 'El scanner del segundo piso no funciona', 'https://fedef.evolucionamos.com/tickets/57', 'plus-circle', 'blue', NULL, '2026-04-15 13:37:27', '2026-04-15 13:37:27'), (377, 13, 'ticket_created', 'Nuevo ticket TKT-0058', 'La contraseña de Linix vencerá dentro de dos días.', 'https://fedef.evolucionamos.com/tickets/58', 'plus-circle', 'blue', NULL, '2026-04-15 14:17:33', '2026-04-15 14:17:33'), (378, 38, 'ticket_created', 'Nuevo ticket TKT-0058', 'La contraseña de Linix vencerá dentro de dos días.', 'https://fedef.evolucionamos.com/tickets/58', 'plus-circle', 'blue', NULL, '2026-04-15 14:17:33', '2026-04-15 14:17:33'), (379, 40, 'ticket_created', 'Nuevo ticket TKT-0058', 'La contraseña de Linix vencerá dentro de dos días.', 'https://fedef.evolucionamos.com/tickets/58', 'plus-circle', 'blue', NULL, '2026-04-15 14:17:33', '2026-04-15 14:17:33'), (380, 13, 'ticket_created', 'Nuevo ticket TKT-0059', 'La contraseña de Linix vencerá dentro de dos días.', 'https://fedef.evolucionamos.com/tickets/59', 'plus-circle', 'blue', NULL, '2026-04-15 14:17:34', '2026-04-15 14:17:34'), (381, 38, 'ticket_created', 'Nuevo ticket TKT-0059', 'La contraseña de Linix vencerá dentro de dos días.', 'https://fedef.evolucionamos.com/tickets/59', 'plus-circle', 'blue', NULL, '2026-04-15 14:17:34', '2026-04-15 14:17:34'), (382, 40, 'ticket_created', 'Nuevo ticket TKT-0059', 'La contraseña de Linix vencerá dentro de dos días.', 'https://fedef.evolucionamos.com/tickets/59', 'plus-circle', 'blue', NULL, '2026-04-15 14:17:34', '2026-04-15 14:17:34'), (383, 13, 'ticket_created', 'Nuevo ticket TKT-0060', 'Configurar tamaño impresión LINIX', 'https://fedef.evolucionamos.com/tickets/60', 'plus-circle', 'blue', NULL, '2026-04-15 14:19:10', '2026-04-15 14:19:10'), (384, 38, 'ticket_created', 'Nuevo ticket TKT-0060', 'Configurar tamaño impresión LINIX', 'https://fedef.evolucionamos.com/tickets/60', 'plus-circle', 'blue', NULL, '2026-04-15 14:19:10', '2026-04-15 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'indigo', NULL, '2026-04-16 09:39:51', '2026-04-16 09:39:51'), (394, 5, 'ticket_status_changed', 'Ticket TKT-0061 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/61', 'arrows', 'indigo', NULL, '2026-04-16 09:42:26', '2026-04-16 09:42:26'), (395, 38, 'ticket_created', 'Nuevo ticket TKT-0062', 'ERROR EN EL LECTOR', 'https://fedef.evolucionamos.com/tickets/62', 'plus-circle', 'blue', NULL, '2026-04-16 12:03:20', '2026-04-16 12:03:20'), (396, 40, 'ticket_created', 'Nuevo ticket TKT-0062', 'ERROR EN EL LECTOR', 'https://fedef.evolucionamos.com/tickets/62', 'plus-circle', 'blue', NULL, '2026-04-16 12:03:20', '2026-04-16 12:03:20'), (397, 35, 'ticket_status_changed', 'Ticket TKT-0054 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/54', 'arrows', 'indigo', '2026-04-22 08:26:45', '2026-04-16 14:37:07', '2026-04-22 08:26:45'), (398, 4, 'ticket_status_changed', 'Ticket TKT-0062 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'https://fedef.evolucionamos.com/tickets/51', 'arrows', 'indigo', NULL, '2026-04-16 14:38:13', '2026-04-16 14:38:13'), (403, 4, 'ticket_closed', 'Ticket TKT-0051 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/51', 'check-circle', 'green', NULL, '2026-04-16 14:38:13', '2026-04-16 14:38:13'), (404, 36, 'ticket_status_changed', 'Ticket TKT-0059 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/59', 'arrows', 'indigo', NULL, '2026-04-16 14:41:10', '2026-04-16 14:41:10'), (405, 36, 'ticket_closed', 'Ticket TKT-0059 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/59', 'check-circle', 'green', NULL, '2026-04-16 14:41:10', '2026-04-16 14:41:10'), (406, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0059', 'La contraseña de Linix vencerá dentro de dos días.', 'https://fedef.evolucionamos.com/tickets/59', 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'Se te asignó el ticket TKT-0057', 'El scanner del segundo piso no funciona', 'https://fedef.evolucionamos.com/tickets/57', 'user-check', 'purple', NULL, '2026-04-16 16:51:19', '2026-04-16 16:51:19'), (416, 30, 'ticket_status_changed', 'Ticket TKT-0057 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/57', 'arrows', 'indigo', NULL, '2026-04-16 16:52:04', '2026-04-16 16:52:04'), (417, 30, 'ticket_status_changed', 'Ticket TKT-0056 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/56', 'arrows', 'indigo', NULL, '2026-04-16 16:52:27', '2026-04-16 16:52:27'), (418, 10, 'ticket_status_changed', 'Ticket TKT-0063 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/63', 'arrows', 'indigo', '2026-04-28 09:09:55', '2026-04-16 16:52:39', '2026-04-28 09:09:55'), (419, 7, 'ticket_status_changed', 'Ticket TKT-0053 actualizado', 'Estado cambiado 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actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/63', 'arrows', 'indigo', '2026-04-28 09:09:55', '2026-04-17 17:18:17', '2026-04-28 09:09:55'), (462, 10, 'ticket_closed', 'Ticket TKT-0063 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/63', 'check-circle', 'green', '2026-04-28 09:09:55', '2026-04-17 17:18:17', '2026-04-28 09:09:55'), (463, 4, 'ticket_status_changed', 'Ticket TKT-0062 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/62', 'arrows', 'indigo', NULL, '2026-04-17 17:18:44', '2026-04-17 17:18:44'), (464, 4, 'ticket_closed', 'Ticket TKT-0062 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/62', 'check-circle', 'green', NULL, '2026-04-17 17:18:44', '2026-04-17 17:18:44'), (465, 30, 'ticket_status_changed', 'Ticket TKT-0057 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/57', 'arrows', 'indigo', NULL, '2026-04-17 17:18:54', '2026-04-17 17:18:54'), (466, 30, 'ticket_closed', 'Ticket TKT-0057 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/57', 'check-circle', 'green', NULL, '2026-04-17 17:18:54', '2026-04-17 17:18:54'), (467, 30, 'ticket_status_changed', 'Ticket TKT-0056 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/56', 'arrows', 'indigo', NULL, '2026-04-17 17:19:05', '2026-04-17 17:19:05'), (468, 30, 'ticket_closed', 'Ticket TKT-0056 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/56', 'check-circle', 'green', NULL, '2026-04-17 17:19:05', '2026-04-17 17:19:05'), (469, 14, 'ticket_status_changed', 'Ticket TKT-0006 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/6', 'arrows', 'indigo', NULL, '2026-04-17 17:19:56', '2026-04-17 17:19:56'), (470, 14, 'ticket_closed', 'Ticket TKT-0006 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/6', 'check-circle', 'green', NULL, '2026-04-17 17:19:56', '2026-04-17 17:19:56'), (471, 12, 'ticket_status_changed', 'Ticket TKT-0064 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/64', 'arrows', 'indigo', NULL, '2026-04-17 17:20:11', '2026-04-17 17:20:11'), (472, 12, 'ticket_closed', 'Ticket TKT-0064 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/64', 'check-circle', 'green', NULL, '2026-04-17 17:20:11', '2026-04-17 17:20:11'), (473, 23, 'ticket_status_changed', 'Ticket TKT-0060 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/60', 'arrows', 'indigo', NULL, '2026-04-17 17:20:40', '2026-04-17 17:20:40'), (474, 23, 'ticket_closed', 'Ticket TKT-0060 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/60', 'check-circle', 'green', NULL, '2026-04-17 17:20:40', '2026-04-17 17:20:40'), (475, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0058', 'La contraseña de Linix vencerá dentro de dos días.', 'https://fedef.evolucionamos.com/tickets/58', 'user-check', 'purple', NULL, '2026-04-17 17:20:56', '2026-04-17 17:20:56'), (476, 36, 'ticket_status_changed', 'Ticket TKT-0058 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/58', 'arrows', 'indigo', NULL, '2026-04-17 17:21:16', '2026-04-17 17:21:16'), (477, 36, 'ticket_closed', 'Ticket TKT-0058 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/58', 'check-circle', 'green', NULL, '2026-04-17 17:21:16', '2026-04-17 17:21:16'), (478, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0053', 'Reporte pagares con fecha de creación', 'https://fedef.evolucionamos.com/tickets/53', 'user-check', 'purple', NULL, '2026-04-17 17:21:49', '2026-04-17 17:21:49'), (479, 7, 'ticket_status_changed', 'Ticket TKT-0053 actualizado', 'Estado cambiado de \'Resuelto\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/53', 'arrows', 'indigo', NULL, '2026-04-17 17:21:57', '2026-04-17 17:21:57'), (480, 5, 'ticket_status_changed', 'Ticket TKT-0020 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/20', 'arrows', 'indigo', NULL, '2026-04-17 17:22:17', '2026-04-17 17:22:17'), (481, 5, 'ticket_closed', 'Ticket TKT-0020 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/20', 'check-circle', 'green', NULL, '2026-04-17 17:22:17', '2026-04-17 17:22:17'), (482, 38, 'ticket_created', 'Nuevo ticket TKT-0070', 'No puedo acceder a Linix', 'https://fedef.evolucionamos.com/tickets/70', 'plus-circle', 'blue', NULL, '2026-04-20 07:46:51', '2026-04-20 07:46:51'), (483, 40, 'ticket_created', 'Nuevo ticket TKT-0070', 'No puedo acceder a Linix', 'https://fedef.evolucionamos.com/tickets/70', 'plus-circle', 'blue', NULL, '2026-04-20 07:46:51', '2026-04-20 07:46:51'), (484, 38, 'ticket_created', 'Nuevo ticket TKT-0071', 'Restablecer clave de Linix', 'https://fedef.evolucionamos.com/tickets/71', 'plus-circle', 'blue', NULL, '2026-04-20 08:19:35', '2026-04-20 08:19:35'), (485, 40, 'ticket_created', 'Nuevo ticket TKT-0071', 'Restablecer clave de Linix', 'https://fedef.evolucionamos.com/tickets/71', 'plus-circle', 'blue', NULL, '2026-04-20 08:19:35', '2026-04-20 08:19:35'), (486, 39, 'ticket_status_changed', 'Ticket TKT-0071 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/71', 'arrows', 'indigo', '2026-04-20 08:49:26', '2026-04-20 08:34:03', '2026-04-20 08:49:26'), (487, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0071', 'Restablecer clave de Linix', 'https://fedef.evolucionamos.com/tickets/71', 'user-check', 'purple', NULL, '2026-04-20 08:34:08', '2026-04-20 08:34:08'), (488, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0070', 'No puedo acceder a Linix', 'https://fedef.evolucionamos.com/tickets/70', 'user-check', 'purple', NULL, '2026-04-20 08:43:21', '2026-04-20 08:43:21'), (489, 22, 'ticket_status_changed', 'Ticket TKT-0070 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/70', 'arrows', 'indigo', NULL, '2026-04-20 08:43:25', '2026-04-20 08:43:25'), (490, 38, 'ticket_created', 'Nuevo ticket TKT-0072', 'No puedo acceder a mi correo', 'https://fedef.evolucionamos.com/tickets/72', 'plus-circle', 'blue', NULL, '2026-04-20 09:36:36', '2026-04-20 09:36:36'), (491, 40, 'ticket_created', 'Nuevo ticket TKT-0072', 'No puedo acceder a mi correo', 'https://fedef.evolucionamos.com/tickets/72', 'plus-circle', 'blue', NULL, '2026-04-20 09:36:36', '2026-04-20 09:36:36'), (492, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0072', 'No puedo acceder a mi correo', 'https://fedef.evolucionamos.com/tickets/72', 'user-check', 'purple', NULL, '2026-04-20 13:12:34', '2026-04-20 13:12:34'), (493, 39, 'ticket_status_changed', 'Ticket TKT-0071 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/71', 'arrows', 'indigo', NULL, '2026-04-20 13:13:30', '2026-04-20 13:13:30'), (494, 22, 'ticket_status_changed', 'Ticket TKT-0070 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/70', 'arrows', 'indigo', NULL, '2026-04-20 15:25:55', '2026-04-20 15:25:55'), (495, 38, 'ticket_created', 'Nuevo ticket TKT-0073', 'Me sale no conectado a internet', 'https://fedef.evolucionamos.com/tickets/73', 'plus-circle', 'blue', NULL, '2026-04-21 07:56:02', '2026-04-21 07:56:02'), (496, 40, 'ticket_created', 'Nuevo ticket TKT-0073', 'Me sale no conectado a internet', 'https://fedef.evolucionamos.com/tickets/73', 'plus-circle', 'blue', NULL, '2026-04-21 07:56:02', '2026-04-21 07:56:02'), (497, 38, 'ticket_created', 'Nuevo ticket TKT-0074', 'Aplicativo B2B.', 'https://fedef.evolucionamos.com/tickets/74', 'plus-circle', 'blue', NULL, '2026-04-21 08:14:45', '2026-04-21 08:14:45'), (498, 40, 'ticket_created', 'Nuevo ticket TKT-0074', 'Aplicativo B2B.', 'https://fedef.evolucionamos.com/tickets/74', 'plus-circle', 'blue', NULL, '2026-04-21 08:14:45', '2026-04-21 08:14:45'), (499, 38, 'ticket_created', 'Nuevo ticket TKT-0075', 'No puedo acceder al correo', 'https://fedef.evolucionamos.com/tickets/75', 'plus-circle', 'blue', NULL, '2026-04-21 08:35:25', '2026-04-21 08:35:25'), (500, 40, 'ticket_created', 'Nuevo ticket TKT-0075', 'No puedo acceder al correo', 'https://fedef.evolucionamos.com/tickets/75', 'plus-circle', 'blue', NULL, '2026-04-21 08:35:25', '2026-04-21 08:35:25'), (501, 38, 'ticket_created', 'Nuevo ticket TKT-0076', 'Confirmar correo spam', 'https://fedef.evolucionamos.com/tickets/76', 'plus-circle', 'blue', NULL, '2026-04-21 11:59:59', '2026-04-21 11:59:59'), (502, 40, 'ticket_created', 'Nuevo ticket TKT-0076', 'Confirmar correo spam', 'https://fedef.evolucionamos.com/tickets/76', 'plus-circle', 'blue', NULL, '2026-04-21 11:59:59', '2026-04-21 11:59:59'), (503, 38, 'ticket_created', 'Nuevo ticket TKT-0077', 'DIGITUARNO SIN PAPEL', 'https://fedef.evolucionamos.com/tickets/77', 'plus-circle', 'blue', NULL, '2026-04-21 15:47:58', '2026-04-21 15:47:58'), (504, 40, 'ticket_created', 'Nuevo ticket TKT-0077', 'DIGITUARNO SIN PAPEL', 'https://fedef.evolucionamos.com/tickets/77', 'plus-circle', 'blue', NULL, '2026-04-21 15:47:58', '2026-04-21 15:47:58'), (505, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0074', 'Aplicativo B2B.', 'https://fedef.evolucionamos.com/tickets/74', 'user-check', 'purple', NULL, '2026-04-21 17:09:37', '2026-04-21 17:09:37'), (506, 19, 'ticket_status_changed', 'Ticket TKT-0074 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/74', 'arrows', 'indigo', '2026-04-23 10:53:01', '2026-04-21 17:10:10', '2026-04-23 10:53:01'), (507, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0076', 'Confirmar correo spam', 'https://fedef.evolucionamos.com/tickets/76', 'user-check', 'purple', NULL, '2026-04-21 17:10:47', '2026-04-21 17:10:47'), (508, 15, 'ticket_status_changed', 'Ticket TKT-0076 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/76', 'arrows', 'indigo', NULL, '2026-04-21 17:10:51', '2026-04-21 17:10:51'), (509, 18, 'ticket_status_changed', 'Ticket TKT-0072 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/72', 'arrows', 'indigo', NULL, '2026-04-21 17:11:05', '2026-04-21 17:11:05'), (510, 16, 'ticket_status_changed', 'Ticket TKT-0073 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/73', 'arrows', 'indigo', NULL, '2026-04-21 17:11:18', '2026-04-21 17:11:18'), (511, 22, 'ticket_status_changed', 'Ticket TKT-0075 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/75', 'arrows', 'indigo', NULL, '2026-04-21 17:11:37', '2026-04-21 17:11:37'), (512, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0075', 'No puedo acceder al correo', 'https://fedef.evolucionamos.com/tickets/75', 'user-check', 'purple', NULL, '2026-04-21 17:11:45', '2026-04-21 17:11:45'), (513, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0077', 'DIGITUARNO SIN PAPEL', 'https://fedef.evolucionamos.com/tickets/77', 'user-check', 'purple', NULL, '2026-04-21 17:12:01', '2026-04-21 17:12:01'), (514, 37, 'ticket_status_changed', 'Ticket TKT-0077 actualizado', 'Estado cambiado de \'Nuevo\' a \'Asignado\'', 'https://fedef.evolucionamos.com/tickets/77', 'arrows', 'indigo', NULL, '2026-04-21 17:12:04', '2026-04-21 17:12:04'), (515, 15, 'ticket_status_changed', 'Ticket TKT-0076 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/76', 'arrows', 'indigo', NULL, '2026-04-21 17:12:38', '2026-04-21 17:12:38'), (516, 15, 'ticket_closed', 'Ticket TKT-0076 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/76', 'check-circle', 'green', NULL, '2026-04-21 17:12:38', '2026-04-21 17:12:38'), (517, 22, 'ticket_status_changed', 'Ticket TKT-0070 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/70', 'arrows', 'indigo', NULL, '2026-04-21 17:13:13', '2026-04-21 17:13:13'), (518, 22, 'ticket_closed', 'Ticket TKT-0070 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/70', 'check-circle', 'green', NULL, '2026-04-21 17:13:13', '2026-04-21 17:13:13'), (519, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0073', 'Me sale no conectado a internet', 'https://fedef.evolucionamos.com/tickets/73', 'user-check', 'purple', NULL, '2026-04-21 17:13:34', '2026-04-21 17:13:34'), (520, 39, 'ticket_status_changed', 'Ticket TKT-0071 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/71', 'arrows', 'indigo', NULL, '2026-04-21 17:14:00', '2026-04-21 17:14:00'), (521, 39, 'ticket_closed', 'Ticket TKT-0071 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/71', 'check-circle', 'green', NULL, '2026-04-21 17:14:00', '2026-04-21 17:14:00'), (522, 18, 'ticket_status_changed', 'Ticket TKT-0072 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/72', 'arrows', 'indigo', NULL, '2026-04-21 17:14:29', '2026-04-21 17:14:29'), (523, 18, 'ticket_closed', 'Ticket TKT-0072 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/72', 'check-circle', 'green', NULL, '2026-04-21 17:14:29', '2026-04-21 17:14:29'), (524, 16, 'ticket_status_changed', 'Ticket TKT-0073 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/73', 'arrows', 'indigo', NULL, '2026-04-21 17:15:07', '2026-04-21 17:15:07'), (525, 16, 'ticket_closed', 'Ticket TKT-0073 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/73', 'check-circle', 'green', NULL, '2026-04-21 17:15:07', '2026-04-21 17:15:07'), (526, 7, 'ticket_status_changed', 'Ticket TKT-0053 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/53', 'arrows', 'indigo', NULL, '2026-04-21 17:15:34', '2026-04-21 17:15:34'), (527, 7, 'ticket_closed', 'Ticket TKT-0053 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/53', 'check-circle', 'green', NULL, '2026-04-21 17:15:34', '2026-04-21 17:15:34'), (528, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0043', 'No puedo imprimir... No deberias cerrar el caso sin resolverlo.', 'https://fedef.evolucionamos.com/tickets/43', 'user-check', 'purple', NULL, '2026-04-21 17:16:37', '2026-04-21 17:16:37'), (529, 3, 'ticket_status_changed', 'Ticket TKT-0043 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/43', 'arrows', 'indigo', NULL, '2026-04-21 17:16:43', '2026-04-21 17:16:43'), (530, 3, 'ticket_closed', 'Ticket TKT-0043 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/43', 'check-circle', 'green', NULL, '2026-04-21 17:16:43', '2026-04-21 17:16:43'), (531, 38, 'ticket_created', 'Nuevo ticket TKT-0078', 'LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', 'https://fedef.evolucionamos.com/tickets/78', 'plus-circle', 'blue', NULL, '2026-04-22 07:49:47', '2026-04-22 07:49:47'), (532, 40, 'ticket_created', 'Nuevo ticket TKT-0078', 'LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', 'https://fedef.evolucionamos.com/tickets/78', 'plus-circle', 'blue', NULL, '2026-04-22 07:49:47', '2026-04-22 07:49:47'), (533, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0078', 'LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', 'https://fedef.evolucionamos.com/tickets/78', 'user-check', 'purple', NULL, '2026-04-22 08:16:46', '2026-04-22 08:16:46'), (534, 37, 'ticket_status_changed', 'Ticket TKT-0077 actualizado', 'Estado cambiado de \'Asignado\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/77', 'arrows', 'indigo', NULL, '2026-04-22 08:26:35', '2026-04-22 08:26:35'), (535, 37, 'ticket_closed', 'Ticket TKT-0077 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/77', 'check-circle', 'green', NULL, '2026-04-22 08:26:35', '2026-04-22 08:26:35'), (536, 38, 'ticket_created', 'Nuevo ticket TKT-0079', 'Grabación del 21 de abril 2026, de la 4pm a las 5pm, de tesorería 1', 'https://fedef.evolucionamos.com/tickets/79', 'plus-circle', 'blue', NULL, '2026-04-22 08:28:15', '2026-04-22 08:28:15'), (537, 40, 'ticket_created', 'Nuevo ticket TKT-0079', 'Grabación del 21 de abril 2026, de la 4pm a las 5pm, de tesorería 1', 'https://fedef.evolucionamos.com/tickets/79', 'plus-circle', 'blue', NULL, '2026-04-22 08:28:15', '2026-04-22 08:28:15'), (538, 38, 'ticket_created', 'Nuevo ticket TKT-0080', 'No he podido descargar las facturas de Tigo que han llegado.', 'https://fedef.evolucionamos.com/tickets/80', 'plus-circle', 'blue', NULL, '2026-04-22 08:35:35', '2026-04-22 08:35:35'), (539, 40, 'ticket_created', 'Nuevo ticket TKT-0080', 'No he podido descargar las facturas de Tigo que han llegado.', 'https://fedef.evolucionamos.com/tickets/80', 'plus-circle', 'blue', NULL, '2026-04-22 08:35:35', '2026-04-22 08:35:35'), (540, 35, 'ticket_status_changed', 'Ticket TKT-0079 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/79', 'arrows', 'indigo', NULL, '2026-04-22 08:38:30', '2026-04-22 08:38:30'), (541, 37, 'ticket_status_changed', 'Ticket TKT-0078 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/78', 'arrows', 'indigo', NULL, '2026-04-22 10:44:09', '2026-04-22 10:44:09'), (542, 37, 'ticket_closed', 'Ticket TKT-0078 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/78', 'check-circle', 'green', NULL, '2026-04-22 10:44:09', '2026-04-22 10:44:09'), (543, 15, 'ticket_status_changed', 'Ticket TKT-0080 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/80', 'arrows', 'indigo', NULL, '2026-04-22 10:48:02', '2026-04-22 10:48:02'), (544, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0080', 'No he podido descargar las facturas de Tigo que han llegado.', 'https://fedef.evolucionamos.com/tickets/80', 'user-check', 'purple', NULL, '2026-04-22 10:48:08', '2026-04-22 10:48:08'), (545, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0079', 'Grabación del 21 de abril 2026, de la 4pm a las 5pm, de tesorería 1', 'https://fedef.evolucionamos.com/tickets/79', 'user-check', 'purple', NULL, '2026-04-22 10:50:44', '2026-04-22 10:50:44'), (546, 35, 'ticket_status_changed', 'Ticket TKT-0079 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/79', 'arrows', 'indigo', NULL, '2026-04-22 11:19:56', '2026-04-22 11:19:56'), (547, 35, 'ticket_closed', 'Ticket TKT-0079 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/79', 'check-circle', 'green', NULL, '2026-04-22 11:19:56', '2026-04-22 11:19:56'), (548, 38, 'ticket_created', 'Nuevo ticket TKT-0081', 'Hullero dactilar registraduría', 'https://fedef.evolucionamos.com/tickets/81', 'plus-circle', 'blue', NULL, '2026-04-22 11:20:55', '2026-04-22 11:20:55'), (549, 40, 'ticket_created', 'Nuevo ticket TKT-0081', 'Hullero dactilar registraduría', 'https://fedef.evolucionamos.com/tickets/81', 'plus-circle', 'blue', NULL, '2026-04-22 11:20:55', '2026-04-22 11:20:55'), (550, 38, 'ticket_created', 'Nuevo ticket TKT-0082', 'Adaptador para entrada USB', 'https://fedef.evolucionamos.com/tickets/82', 'plus-circle', 'blue', NULL, '2026-04-22 11:23:57', '2026-04-22 11:23:57'), (551, 40, 'ticket_created', 'Nuevo ticket TKT-0082', 'Adaptador para entrada USB', 'https://fedef.evolucionamos.com/tickets/82', 'plus-circle', 'blue', NULL, '2026-04-22 11:23:57', '2026-04-22 11:23:57'), (552, 38, 'ticket_created', 'Nuevo ticket TKT-0083', 'Revisión equipo portátil', 'https://fedef.evolucionamos.com/tickets/83', 'plus-circle', 'blue', NULL, '2026-04-22 11:49:44', '2026-04-22 11:49:44'), (553, 40, 'ticket_created', 'Nuevo ticket TKT-0083', 'Revisión equipo portátil', 'https://fedef.evolucionamos.com/tickets/83', 'plus-circle', 'blue', NULL, '2026-04-22 11:49:44', '2026-04-22 11:49:44'), (554, 38, 'ticket_created', 'Nuevo ticket TKT-0084', 'CREAR CIUDAD DE RESIDENCIA EXTERIOR', 'https://fedef.evolucionamos.com/tickets/84', 'plus-circle', 'blue', NULL, '2026-04-22 16:50:59', '2026-04-22 16:50:59'), (555, 40, 'ticket_created', 'Nuevo ticket TKT-0084', 'CREAR CIUDAD DE RESIDENCIA EXTERIOR', 'https://fedef.evolucionamos.com/tickets/84', 'plus-circle', 'blue', NULL, '2026-04-22 16:50:59', '2026-04-22 16:50:59'), (556, 38, 'ticket_created', 'Nuevo ticket TKT-0085', 'Cambio de Office', 'https://fedef.evolucionamos.com/tickets/85', 'plus-circle', 'blue', NULL, '2026-04-23 08:01:58', '2026-04-23 08:01:58'), (557, 40, 'ticket_created', 'Nuevo ticket TKT-0085', 'Cambio de Office', 'https://fedef.evolucionamos.com/tickets/85', 'plus-circle', 'blue', NULL, '2026-04-23 08:01:58', '2026-04-23 08:01:58'), (558, 38, 'ticket_assigned', 'Se te asignó el ticket 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'https://fedef.evolucionamos.com/tickets/85', 'arrows', 'indigo', NULL, '2026-04-23 08:27:44', '2026-04-23 08:27:44'), (563, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0083', 'Revisión equipo portátil', 'https://fedef.evolucionamos.com/tickets/83', 'user-check', 'purple', NULL, '2026-04-23 08:28:11', '2026-04-23 08:28:11'), (564, 5, 'ticket_status_changed', 'Ticket TKT-0085 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/85', 'arrows', 'indigo', NULL, '2026-04-23 08:30:11', '2026-04-23 08:30:11'), (565, 5, 'ticket_closed', 'Ticket TKT-0085 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/85', 'check-circle', 'green', NULL, '2026-04-23 08:30:11', '2026-04-23 08:30:11'), (566, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0085', 'Cambio de Office', 'https://fedef.evolucionamos.com/tickets/85', 'user-check', 'purple', NULL, '2026-04-23 08:49:29', '2026-04-23 08:49:29'), (567, 29, 'ticket_status_changed', 'Ticket TKT-0083 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/83', 'arrows', 'indigo', NULL, '2026-04-23 08:56:14', '2026-04-23 08:56:14'), (568, 22, 'ticket_status_changed', 'Ticket TKT-0075 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/75', 'arrows', 'indigo', NULL, '2026-04-23 08:56:57', '2026-04-23 08:56:57'), (569, 22, 'ticket_closed', 'Ticket TKT-0075 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/75', 'check-circle', 'green', NULL, '2026-04-23 08:56:57', '2026-04-23 08:56:57'), (570, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0081', 'Hullero dactilar registraduría', 'https://fedef.evolucionamos.com/tickets/81', 'user-check', 'purple', NULL, '2026-04-23 09:00:31', '2026-04-23 09:00:31'), (571, 2, 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'https://fedef.evolucionamos.com/tickets/86', 'plus-circle', 'blue', NULL, '2026-04-23 09:14:13', '2026-04-23 09:14:13'), (576, 37, 'ticket_status_changed', 'Ticket TKT-0086 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/86', 'arrows', 'indigo', NULL, '2026-04-23 09:40:31', '2026-04-23 09:40:31'), (577, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0086', 'CAMBIAR FECHA DE ACTUALIZACION DE DATOS', 'https://fedef.evolucionamos.com/tickets/86', 'user-check', 'purple', NULL, '2026-04-23 09:40:36', '2026-04-23 09:40:36'), (578, 38, 'ticket_created', 'Nuevo ticket TKT-0087', 'ERROR PDF', 'https://fedef.evolucionamos.com/tickets/87', 'plus-circle', 'blue', NULL, '2026-04-23 10:45:20', '2026-04-23 10:45:20'), (579, 40, 'ticket_created', 'Nuevo ticket TKT-0087', 'ERROR PDF', 'https://fedef.evolucionamos.com/tickets/87', 'plus-circle', 'blue', NULL, '2026-04-23 10:45:20', '2026-04-23 10:45:20'), (580, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0087', 'ERROR PDF', 'https://fedef.evolucionamos.com/tickets/87', 'user-check', 'purple', NULL, '2026-04-23 12:06:49', '2026-04-23 12:06:49'), (581, 37, 'ticket_status_changed', 'Ticket TKT-0086 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/86', 'arrows', 'indigo', NULL, '2026-04-23 12:07:24', '2026-04-23 12:07:24'), (582, 37, 'ticket_closed', 'Ticket TKT-0086 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/86', 'check-circle', 'green', NULL, '2026-04-23 12:07:24', '2026-04-23 12:07:24'), (583, 2, 'ticket_status_changed', 'Ticket TKT-0081 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/81', 'arrows', 'indigo', NULL, '2026-04-23 12:08:00', '2026-04-23 12:08:00'), (584, 2, 'ticket_closed', 'Ticket TKT-0081 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/81', 'check-circle', 'green', NULL, '2026-04-23 12:08:00', '2026-04-23 12:08:00'), (585, 37, 'ticket_status_changed', 'Ticket TKT-0084 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/84', 'arrows', 'indigo', NULL, '2026-04-23 12:08:49', '2026-04-23 12:08:49'), (586, 37, 'ticket_closed', 'Ticket TKT-0084 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/84', 'check-circle', 'green', NULL, '2026-04-23 12:08:49', '2026-04-23 12:08:49'), (587, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0087', 'ERROR PDF', 'https://fedef.evolucionamos.com/tickets/87', 'user-check', 'purple', NULL, '2026-04-23 12:10:41', '2026-04-23 12:10:41'), (588, 38, 'ticket_created', 'Nuevo ticket TKT-0088', 'NO DEJA CREAR LA FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/88', 'plus-circle', 'blue', NULL, '2026-04-23 16:58:28', '2026-04-23 16:58:28'), (589, 40, 'ticket_created', 'Nuevo ticket TKT-0088', 'NO DEJA CREAR LA FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/88', 'plus-circle', 'blue', NULL, '2026-04-23 16:58:28', '2026-04-23 16:58:28'), (590, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0088', 'NO DEJA CREAR LA FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/88', 'user-check', 'purple', NULL, '2026-04-24 10:29:06', '2026-04-24 10:29:06'), (591, 37, 'ticket_status_changed', 'Ticket TKT-0088 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/88', 'arrows', 'indigo', NULL, '2026-04-24 10:29:12', '2026-04-24 10:29:12'), (592, 33, 'ticket_status_changed', 'Ticket TKT-0087 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/87', 'arrows', 'indigo', NULL, '2026-04-24 10:29:29', '2026-04-24 10:29:29'), (593, 38, 'ticket_created', 'Nuevo ticket TKT-0089', 'Ayuda con la 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'https://fedef.evolucionamos.com/tickets/90', 'user-check', 'purple', NULL, '2026-04-24 14:29:53', '2026-04-24 14:29:53'), (598, 15, 'ticket_status_changed', 'Ticket TKT-0090 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/90', 'arrows', 'indigo', NULL, '2026-04-24 14:29:58', '2026-04-24 14:29:58'), (599, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0089', 'Ayuda con la impresora', 'https://fedef.evolucionamos.com/tickets/89', 'user-check', 'purple', NULL, '2026-04-24 14:30:16', '2026-04-24 14:30:16'), (600, 38, 'ticket_created', 'Nuevo ticket TKT-0091', 'No funcionan las impresiones en tesoreria2', 'https://fedef.evolucionamos.com/tickets/91', 'plus-circle', 'blue', NULL, '2026-04-27 10:43:58', '2026-04-27 10:43:58'), (601, 40, 'ticket_created', 'Nuevo ticket TKT-0091', 'No funcionan las impresiones en tesoreria2', 'https://fedef.evolucionamos.com/tickets/91', 'plus-circle', 'blue', NULL, '2026-04-27 10:43:58', '2026-04-27 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'2026-04-27 14:22:23'), (607, 40, 'ticket_created', 'Nuevo ticket TKT-0094', 'Notificaciones de Workmanager.', 'https://fedef.evolucionamos.com/tickets/94', 'plus-circle', 'blue', NULL, '2026-04-27 14:22:23', '2026-04-27 14:22:23'), (608, 38, 'ticket_created', 'Nuevo ticket TKT-0095', 'Por favor revisar el volumen de los teléfonos del área de servicios, ya que están sonando muy bajito', 'https://fedef.evolucionamos.com/tickets/95', 'plus-circle', 'blue', NULL, '2026-04-27 15:38:29', '2026-04-27 15:38:29'), (609, 40, 'ticket_created', 'Nuevo ticket TKT-0095', 'Por favor revisar el volumen de los teléfonos del área de servicios, ya que están sonando muy bajito', 'https://fedef.evolucionamos.com/tickets/95', 'plus-circle', 'blue', NULL, '2026-04-27 15:38:29', '2026-04-27 15:38:29'), (610, 15, 'ticket_status_changed', 'Ticket TKT-0090 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/90', 'arrows', 'indigo', NULL, '2026-04-27 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'plus-circle', 'blue', NULL, '2026-05-04 08:17:56', '2026-05-04 08:17:56'), (699, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0109', 'Revisión huella validación de identidad', 'https://fedef.evolucionamos.com/tickets/109', 'user-check', 'purple', NULL, '2026-05-04 08:19:39', '2026-05-04 08:19:39'), (700, 5, 'ticket_status_changed', 'Ticket TKT-0109 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/109', 'arrows', 'indigo', NULL, '2026-05-04 08:19:43', '2026-05-04 08:19:43'), (701, 10, 'ticket_status_changed', 'Ticket TKT-0097 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/97', 'arrows', 'indigo', NULL, '2026-05-04 08:54:40', '2026-05-04 08:54:40'), (702, 10, 'ticket_closed', 'Ticket TKT-0097 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/97', 'check-circle', 'green', NULL, '2026-05-04 08:54:40', '2026-05-04 08:54:40'), (703, 38, 'ticket_created', 'Nuevo ticket TKT-0110', 'Configuración portatil para trabajo en casa', 'https://fedef.evolucionamos.com/tickets/110', 'plus-circle', 'blue', NULL, '2026-05-04 08:59:51', '2026-05-04 08:59:51'), (704, 40, 'ticket_created', 'Nuevo ticket TKT-0110', 'Configuración portatil para trabajo en casa', 'https://fedef.evolucionamos.com/tickets/110', 'plus-circle', 'blue', NULL, '2026-05-04 08:59:51', '2026-05-04 08:59:51'), (705, 38, 'ticket_created', 'Nuevo ticket TKT-0111', 'TELEFONO NO SUENA', 'https://fedef.evolucionamos.com/tickets/111', 'plus-circle', 'blue', NULL, '2026-05-04 09:50:08', '2026-05-04 09:50:08'), (706, 40, 'ticket_created', 'Nuevo ticket TKT-0111', 'TELEFONO NO SUENA', 'https://fedef.evolucionamos.com/tickets/111', 'plus-circle', 'blue', NULL, '2026-05-04 09:50:08', '2026-05-04 09:50:08'), (707, 38, 'ticket_created', 'Nuevo ticket TKT-0112', 'LINIX NO FUNCIONA', 'https://fedef.evolucionamos.com/tickets/112', 'plus-circle', 'blue', NULL, '2026-05-04 11:43:14', '2026-05-04 11:43:14'), (708, 40, 'ticket_created', 'Nuevo ticket TKT-0112', 'LINIX NO FUNCIONA', 'https://fedef.evolucionamos.com/tickets/112', 'plus-circle', 'blue', NULL, '2026-05-04 11:43:14', '2026-05-04 11:43:14'), (709, 38, 'ticket_created', 'Nuevo ticket TKT-0113', 'Inconveniente con la consulta de dos asociados en Linix', 'https://fedef.evolucionamos.com/tickets/113', 'plus-circle', 'blue', NULL, '2026-05-04 12:02:22', '2026-05-04 12:02:22'), (710, 40, 'ticket_created', 'Nuevo ticket TKT-0113', 'Inconveniente con la consulta de dos asociados en Linix', 'https://fedef.evolucionamos.com/tickets/113', 'plus-circle', 'blue', NULL, '2026-05-04 12:02:22', '2026-05-04 12:02:22'), (711, 38, 'ticket_created', 'Nuevo ticket TKT-0114', 'Error en consulta de LINIX', 'https://fedef.evolucionamos.com/tickets/114', 'plus-circle', 'blue', NULL, '2026-05-04 13:31:24', '2026-05-04 13:31:24'), (712, 40, 'ticket_created', 'Nuevo ticket TKT-0114', 'Error en 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'https://fedef.evolucionamos.com/tickets/91', 'check-circle', 'green', NULL, '2026-05-04 15:23:18', '2026-05-04 15:23:18'), (717, 38, 'ticket_created', 'Nuevo ticket TKT-0115', 'Creación de Correo', 'https://fedef.evolucionamos.com/tickets/115', 'plus-circle', 'blue', NULL, '2026-05-04 16:49:08', '2026-05-04 16:49:08'), (718, 40, 'ticket_created', 'Nuevo ticket TKT-0115', 'Creación de Correo', 'https://fedef.evolucionamos.com/tickets/115', 'plus-circle', 'blue', NULL, '2026-05-04 16:49:08', '2026-05-04 16:49:08'), (719, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0115', 'Creación de Correo', 'https://fedef.evolucionamos.com/tickets/115', 'user-check', 'purple', NULL, '2026-05-04 17:20:18', '2026-05-04 17:20:18'), (720, 38, 'ticket_created', 'Nuevo ticket TKT-0116', 'Equipo portátil', 'https://fedef.evolucionamos.com/tickets/116', 'plus-circle', 'blue', NULL, '2026-05-04 17:49:06', '2026-05-04 17:49:06'), (721, 40, 'ticket_created', 'Nuevo ticket TKT-0116', 'Equipo portátil', 'https://fedef.evolucionamos.com/tickets/116', 'plus-circle', 'blue', NULL, '2026-05-04 17:49:06', '2026-05-04 17:49:06'), (722, 38, 'ticket_created', 'Nuevo ticket TKT-0117', 'IMPRIMIR', 'https://fedef.evolucionamos.com/tickets/117', 'plus-circle', 'blue', NULL, '2026-05-05 08:06:23', '2026-05-05 08:06:23'), (723, 40, 'ticket_created', 'Nuevo ticket TKT-0117', 'IMPRIMIR', 'https://fedef.evolucionamos.com/tickets/117', 'plus-circle', 'blue', NULL, '2026-05-05 08:06:23', '2026-05-05 08:06:23'), (724, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0114', 'Error en consulta de LINIX', 'https://fedef.evolucionamos.com/tickets/114', 'user-check', 'purple', NULL, '2026-05-05 09:04:24', '2026-05-05 09:04:24'), (725, 28, 'ticket_status_changed', 'Ticket TKT-0114 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/114', 'arrows', 'indigo', NULL, '2026-05-05 09:04:54', '2026-05-05 09:04:54'), (726, 28, 'ticket_closed', 'Ticket TKT-0114 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'https://fedef.evolucionamos.com/tickets/107', 'check-circle', 'green', '2026-05-05 09:46:58', '2026-05-05 09:05:55', '2026-05-05 09:46:58'), (735, 19, 'ticket_status_changed', 'Ticket TKT-0115 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/115', 'arrows', 'indigo', '2026-05-27 16:43:02', '2026-05-05 09:06:52', '2026-05-27 16:43:02'), (736, 34, 'ticket_status_changed', 'Ticket TKT-0105 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/105', 'arrows', 'indigo', NULL, '2026-05-05 09:07:51', '2026-05-05 09:07:51'), (737, 34, 'ticket_closed', 'Ticket TKT-0105 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/105', 'check-circle', 'green', NULL, '2026-05-05 09:07:51', '2026-05-05 09:07:51'), (738, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0117', 'IMPRIMIR', 'https://fedef.evolucionamos.com/tickets/117', 'user-check', 'purple', NULL, '2026-05-05 09:09:34', '2026-05-05 09:09:34'), (739, 14, 'ticket_status_changed', 'Ticket TKT-0117 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/117', 'arrows', 'indigo', NULL, '2026-05-05 09:09:38', '2026-05-05 09:09:38'), (740, 15, 'ticket_status_changed', 'Ticket TKT-0080 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/80', 'arrows', 'indigo', NULL, '2026-05-05 09:11:07', '2026-05-05 09:11:07'), (741, 15, 'ticket_closed', 'Ticket TKT-0080 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/80', 'check-circle', 'green', NULL, '2026-05-05 09:11:07', '2026-05-05 09:11:07'), (742, 38, 'ticket_created', 'Nuevo ticket TKT-0118', 'No sale la impresora en el escritorio', 'https://fedef.evolucionamos.com/tickets/118', 'plus-circle', 'blue', NULL, '2026-05-05 09:35:43', '2026-05-05 09:35:43'), (743, 40, 'ticket_created', 'Nuevo ticket TKT-0118', 'No sale la impresora en el escritorio', 'https://fedef.evolucionamos.com/tickets/118', 'plus-circle', 'blue', NULL, '2026-05-05 09:35:43', '2026-05-05 09:35:43'), (744, 38, 'ticket_created', 'Nuevo ticket TKT-0119', 'no me funciona impresora', 'https://fedef.evolucionamos.com/tickets/119', 'plus-circle', 'blue', NULL, '2026-05-05 09:47:40', '2026-05-05 09:47:40'), (745, 40, 'ticket_created', 'Nuevo ticket TKT-0119', 'no me funciona impresora', 'https://fedef.evolucionamos.com/tickets/119', 'plus-circle', 'blue', NULL, '2026-05-05 09:47:40', '2026-05-05 09:47:40'), (746, 38, 'ticket_created', 'Nuevo ticket TKT-0120', 'error pagina digiturno', 'https://fedef.evolucionamos.com/tickets/120', 'plus-circle', 'blue', NULL, '2026-05-05 11:51:59', '2026-05-05 11:51:59'), (747, 40, 'ticket_created', 'Nuevo ticket TKT-0120', 'error pagina digiturno', 'https://fedef.evolucionamos.com/tickets/120', 'plus-circle', 'blue', NULL, '2026-05-05 11:51:59', '2026-05-05 11:51:59'), (748, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0120', 'error pagina digiturno', 'https://fedef.evolucionamos.com/tickets/120', 'user-check', 'purple', NULL, '2026-05-05 12:43:22', '2026-05-05 12:43:22'), (749, 10, 'ticket_status_changed', 'Ticket TKT-0120 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/120', 'arrows', 'indigo', NULL, '2026-05-05 12:43:28', '2026-05-05 12:43:28'), (750, 38, 'ticket_created', 'Nuevo ticket TKT-0121', 'Acceder a la carpeta de Jefe de crédito y carpeta compartida', 'https://fedef.evolucionamos.com/tickets/121', 'plus-circle', 'blue', NULL, '2026-05-05 13:30:36', '2026-05-05 13:30:36'), (751, 40, 'ticket_created', 'Nuevo ticket TKT-0121', 'Acceder a la carpeta de Jefe de crédito y carpeta compartida', 'https://fedef.evolucionamos.com/tickets/121', 'plus-circle', 'blue', NULL, '2026-05-05 13:30:36', '2026-05-05 13:30:36'), (752, 38, 'ticket_created', 'Nuevo ticket TKT-0122', 'Copiar la información de Linix a otras herramientas (word, Excel)', 'https://fedef.evolucionamos.com/tickets/122', 'plus-circle', 'blue', NULL, '2026-05-05 13:35:06', '2026-05-05 13:35:06'), (753, 40, 'ticket_created', 'Nuevo ticket TKT-0122', 'Copiar la información de Linix a otras herramientas (word, Excel)', 'https://fedef.evolucionamos.com/tickets/122', 'plus-circle', 'blue', NULL, '2026-05-05 13:35:06', '2026-05-05 13:35:06'), (754, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0118', 'No sale la impresora en el escritorio', 'https://fedef.evolucionamos.com/tickets/118', 'user-check', 'purple', NULL, '2026-05-05 18:07:54', '2026-05-05 18:07:54'), (755, 38, 'ticket_created', 'Nuevo ticket TKT-0123', 'PERMISO CERTIHUELLA', 'https://fedef.evolucionamos.com/tickets/123', 'plus-circle', 'blue', NULL, '2026-05-06 10:59:16', '2026-05-06 10:59:16'), (756, 40, 'ticket_created', 'Nuevo ticket TKT-0123', 'PERMISO CERTIHUELLA', 'https://fedef.evolucionamos.com/tickets/123', 'plus-circle', 'blue', NULL, '2026-05-06 10:59:16', '2026-05-06 10:59:16'), (757, 38, 'ticket_created', 'Nuevo ticket TKT-0124', 'PERMISOS PARA SIMULACION DE CREDITO EN LINIX', 'https://fedef.evolucionamos.com/tickets/124', 'plus-circle', 'blue', NULL, '2026-05-06 11:36:51', '2026-05-06 11:36:51'), (758, 40, 'ticket_created', 'Nuevo ticket TKT-0124', 'PERMISOS PARA SIMULACION DE CREDITO EN LINIX', 'https://fedef.evolucionamos.com/tickets/124', 'plus-circle', 'blue', NULL, '2026-05-06 11:36:51', '2026-05-06 11:36:51'), (759, 38, 'ticket_created', 'Nuevo ticket TKT-0125', 'Error en los mensajes de Teams', 'https://fedef.evolucionamos.com/tickets/125', 'plus-circle', 'blue', NULL, '2026-05-06 15:24:33', '2026-05-06 15:24:33'), (760, 40, 'ticket_created', 'Nuevo ticket TKT-0125', 'Error en los mensajes de Teams', 'https://fedef.evolucionamos.com/tickets/125', 'plus-circle', 'blue', NULL, '2026-05-06 15:24:33', '2026-05-06 15:24:33'), (761, 38, 'ticket_created', 'Nuevo ticket TKT-0126', 'Grabación de tesorería 1', 'https://fedef.evolucionamos.com/tickets/126', 'plus-circle', 'blue', NULL, '2026-05-06 16:59:54', '2026-05-06 16:59:54'), (762, 40, 'ticket_created', 'Nuevo ticket TKT-0126', 'Grabación de tesorería 1', 'https://fedef.evolucionamos.com/tickets/126', 'plus-circle', 'blue', NULL, '2026-05-06 16:59:54', '2026-05-06 16:59:54'), (763, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0126', 'Grabación de tesorería 1', 'https://fedef.evolucionamos.com/tickets/126', 'user-check', 'purple', NULL, '2026-05-07 09:22:32', '2026-05-07 09:22:32'), (764, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0123', 'PERMISO CERTIHUELLA', 'https://fedef.evolucionamos.com/tickets/123', 'user-check', 'purple', NULL, '2026-05-07 09:23:07', '2026-05-07 09:23:07'), (765, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0111', 'TELEFONO NO SUENA', 'https://fedef.evolucionamos.com/tickets/111', 'user-check', 'purple', NULL, '2026-05-07 09:23:26', '2026-05-07 09:23:26'), (766, 37, 'ticket_status_changed', 'Ticket TKT-0111 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/111', 'arrows', 'indigo', NULL, '2026-05-07 09:23:48', '2026-05-07 09:23:48'), (767, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0121', 'Acceder a la carpeta de Jefe de crédito y carpeta compartida', 'https://fedef.evolucionamos.com/tickets/121', 'user-check', 'purple', NULL, '2026-05-07 09:24:37', '2026-05-07 09:24:37'), (768, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0125', 'Error en los mensajes de Teams', 'https://fedef.evolucionamos.com/tickets/125', 'user-check', 'purple', NULL, '2026-05-07 09:24:56', '2026-05-07 09:24:56'), (769, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0119', 'no me funciona impresora', 'https://fedef.evolucionamos.com/tickets/119', 'user-check', 'purple', NULL, '2026-05-07 09:25:27', '2026-05-07 09:25:27'), (770, 20, 'ticket_status_changed', 'Ticket TKT-0119 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/119', 'arrows', 'indigo', NULL, '2026-05-07 09:25:31', '2026-05-07 09:25:31'), (771, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0116', 'Equipo portátil', 'https://fedef.evolucionamos.com/tickets/116', 'user-check', 'purple', NULL, '2026-05-07 09:25:45', '2026-05-07 09:25:45'), (772, 15, 'ticket_status_changed', 'Ticket TKT-0116 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/116', 'arrows', 'indigo', NULL, '2026-05-07 09:25:50', '2026-05-07 09:25:50'), (773, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0124', 'PERMISOS PARA SIMULACION DE CREDITO EN LINIX', 'https://fedef.evolucionamos.com/tickets/124', 'user-check', 'purple', NULL, '2026-05-07 09:26:01', '2026-05-07 09:26:01'), (774, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0122', 'Copiar la información de Linix a otras herramientas (word, Excel)', 'https://fedef.evolucionamos.com/tickets/122', 'user-check', 'purple', NULL, '2026-05-07 09:26:23', '2026-05-07 09:26:23'), (775, 29, 'ticket_status_changed', 'Ticket TKT-0122 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/122', 'arrows', 'indigo', NULL, '2026-05-07 09:26:27', '2026-05-07 09:26:27'), (776, 38, 'ticket_created', 'Nuevo ticket TKT-0127', 'REVISION IMPRESORA', 'https://fedef.evolucionamos.com/tickets/127', 'plus-circle', 'blue', NULL, '2026-05-07 10:07:53', '2026-05-07 10:07:53'), (777, 40, 'ticket_created', 'Nuevo ticket TKT-0127', 'REVISION IMPRESORA', 'https://fedef.evolucionamos.com/tickets/127', 'plus-circle', 'blue', NULL, '2026-05-07 10:07:53', '2026-05-07 10:07:53'), (778, 38, 'ticket_created', 'Nuevo ticket TKT-0128', 'PAGINA NO PERMITE ACTUALIZAR DATOS', 'https://fedef.evolucionamos.com/tickets/128', 'plus-circle', 'blue', NULL, '2026-05-07 11:36:10', '2026-05-07 11:36:10'), (779, 40, 'ticket_created', 'Nuevo ticket TKT-0128', 'PAGINA NO PERMITE ACTUALIZAR DATOS', 'https://fedef.evolucionamos.com/tickets/128', 'plus-circle', 'blue', NULL, '2026-05-07 11:36:10', '2026-05-07 11:36:10'), (780, 22, 'ticket_status_changed', 'Ticket TKT-0124 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/124', 'arrows', 'indigo', NULL, '2026-05-07 14:16:05', '2026-05-07 14:16:05'), (781, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0128', 'PAGINA NO PERMITE ACTUALIZAR DATOS', 'https://fedef.evolucionamos.com/tickets/128', 'user-check', 'purple', NULL, '2026-05-07 14:16:33', '2026-05-07 14:16:33'), (782, 37, 'ticket_status_changed', 'Ticket TKT-0128 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/128', 'arrows', 'indigo', NULL, '2026-05-07 14:17:59', '2026-05-07 14:17:59'), (783, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0127', 'REVISION IMPRESORA', 'https://fedef.evolucionamos.com/tickets/127', 'user-check', 'purple', NULL, '2026-05-07 14:18:41', '2026-05-07 14:18:41'), (784, 35, 'ticket_status_changed', 'Ticket TKT-0126 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/126', 'arrows', 'indigo', NULL, '2026-05-07 15:48:55', '2026-05-07 15:48:55'), (785, 35, 'ticket_closed', 'Ticket TKT-0126 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/126', 'check-circle', 'green', NULL, '2026-05-07 15:48:55', '2026-05-07 15:48:55'), (786, 24, 'ticket_status_changed', 'Ticket TKT-0125 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/125', 'arrows', 'indigo', NULL, '2026-05-07 15:49:46', '2026-05-07 15:49:46'), (787, 24, 'ticket_closed', 'Ticket TKT-0125 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/125', 'check-circle', 'green', NULL, '2026-05-07 15:49:46', '2026-05-07 15:49:46'), (788, 8, 'ticket_status_changed', 'Ticket TKT-0118 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/118', 'arrows', 'indigo', NULL, '2026-05-08 08:36:58', '2026-05-08 08:36:58'), (789, 8, 'ticket_closed', 'Ticket TKT-0118 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/118', 'check-circle', 'green', NULL, '2026-05-08 08:36:58', '2026-05-08 08:36:58'), (790, 33, 'ticket_status_changed', 'Ticket TKT-0123 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/123', 'arrows', 'indigo', NULL, '2026-05-08 08:37:28', '2026-05-08 08:37:28'), (791, 13, 'ticket_assigned', 'Se te asignó el ticket TKT-0121', 'Acceder a la carpeta de Jefe de crédito y carpeta compartida', 'https://fedef.evolucionamos.com/tickets/121', 'user-check', 'purple', NULL, '2026-05-08 08:38:41', '2026-05-08 08:38:41'), (792, 38, 'ticket_created', 'Nuevo ticket TKT-0129', 'CONEXION ESCRITORIO REMOTO', 'https://fedef.evolucionamos.com/tickets/129', 'plus-circle', 'blue', NULL, '2026-05-08 09:43:59', '2026-05-08 09:43:59'), (793, 40, 'ticket_created', 'Nuevo ticket TKT-0129', 'CONEXION ESCRITORIO REMOTO', 'https://fedef.evolucionamos.com/tickets/129', 'plus-circle', 'blue', NULL, '2026-05-08 09:43:59', '2026-05-08 09:43:59'), (794, 38, 'ticket_created', 'Nuevo ticket TKT-0130', 'PC para trabajo en casa', 'https://fedef.evolucionamos.com/tickets/130', 'plus-circle', 'blue', NULL, '2026-05-08 11:30:11', '2026-05-08 11:30:11'), (795, 40, 'ticket_created', 'Nuevo ticket TKT-0130', 'PC para trabajo en casa', 'https://fedef.evolucionamos.com/tickets/130', 'plus-circle', 'blue', NULL, '2026-05-08 11:30:11', '2026-05-08 11:30:11'), (796, 38, 'ticket_created', 'Nuevo ticket TKT-0131', 'ACTUALIZAR DATOS ASOCIADA ESTA SOLICITANDO CREDITO', 'https://fedef.evolucionamos.com/tickets/131', 'plus-circle', 'blue', NULL, '2026-05-08 12:21:06', '2026-05-08 12:21:06'), (797, 40, 'ticket_created', 'Nuevo ticket TKT-0131', 'ACTUALIZAR DATOS ASOCIADA ESTA SOLICITANDO CREDITO', 'https://fedef.evolucionamos.com/tickets/131', 'plus-circle', 'blue', NULL, '2026-05-08 12:21:06', '2026-05-08 12:21:06'), (798, 38, 'ticket_created', 'Nuevo ticket TKT-0132', 'La impresora me aparece sin conexión', 'https://fedef.evolucionamos.com/tickets/132', 'plus-circle', 'blue', NULL, '2026-05-08 14:33:16', '2026-05-08 14:33:16'), (799, 40, 'ticket_created', 'Nuevo ticket TKT-0132', 'La impresora me aparece sin conexión', 'https://fedef.evolucionamos.com/tickets/132', 'plus-circle', 'blue', NULL, '2026-05-08 14:33:16', '2026-05-08 14:33:16'), (800, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0131', 'ACTUALIZAR DATOS ASOCIADA ESTA SOLICITANDO CREDITO', 'https://fedef.evolucionamos.com/tickets/131', 'user-check', 'purple', NULL, '2026-05-09 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'https://fedef.evolucionamos.com/tickets/110', 'arrows', 'indigo', NULL, '2026-05-11 08:28:15', '2026-05-11 08:28:15'), (814, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0132', 'La impresora me aparece sin conexión', 'https://fedef.evolucionamos.com/tickets/132', 'user-check', 'purple', NULL, '2026-05-11 08:30:02', '2026-05-11 08:30:02'), (815, 38, 'ticket_created', 'Nuevo ticket TKT-0133', 'DIGITURNO NO VOTA TURNO', 'https://fedef.evolucionamos.com/tickets/133', 'plus-circle', 'blue', NULL, '2026-05-11 09:09:26', '2026-05-11 09:09:26'), (816, 40, 'ticket_created', 'Nuevo ticket TKT-0133', 'DIGITURNO NO VOTA TURNO', 'https://fedef.evolucionamos.com/tickets/133', 'plus-circle', 'blue', NULL, '2026-05-11 09:09:26', '2026-05-11 09:09:26'), (817, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0133', 'DIGITURNO NO VOTA TURNO', 'https://fedef.evolucionamos.com/tickets/133', 'user-check', 'purple', NULL, '2026-05-11 10:10:46', '2026-05-11 10:10:46'), (818, 40, 'ticket_comment', 'Nota interna en TKT-0133', 'Holman Estih Fonseca Rojas: DIGITURNO NO VOTA TURNO', 'https://fedef.evolucionamos.com/tickets/133', 'chat', 'blue', NULL, '2026-05-11 10:11:10', '2026-05-11 10:11:10'), (819, 37, 'ticket_status_changed', 'Ticket TKT-0133 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/133', 'arrows', 'indigo', NULL, '2026-05-11 10:11:10', '2026-05-11 10:11:10'), (820, 4, 'ticket_status_changed', 'Ticket TKT-0131 actualizado', 'Estado cambiado de \'Resuelto\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/131', 'arrows', 'indigo', NULL, '2026-05-11 10:11:24', '2026-05-11 10:11:24'), (821, 4, 'ticket_closed', 'Ticket TKT-0131 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/131', 'check-circle', 'green', NULL, '2026-05-11 10:11:24', '2026-05-11 10:11:24'), (822, 38, 'ticket_created', 'Nuevo ticket TKT-0134', 'Lentitud para abrir archivos en 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'ticket_created', 'Nuevo ticket TKT-0136', 'Funcionamiento de certihuella', 'https://fedef.evolucionamos.com/tickets/136', 'plus-circle', 'blue', NULL, '2026-05-11 16:07:09', '2026-05-11 16:07:09'), (828, 38, 'ticket_created', 'Nuevo ticket TKT-0137', 'Modificación regla linix web', 'https://fedef.evolucionamos.com/tickets/137', 'plus-circle', 'blue', NULL, '2026-05-11 17:01:38', '2026-05-11 17:01:38'), (829, 40, 'ticket_created', 'Nuevo ticket TKT-0137', 'Modificación regla linix web', 'https://fedef.evolucionamos.com/tickets/137', 'plus-circle', 'blue', NULL, '2026-05-11 17:01:38', '2026-05-11 17:01:38'), (830, 38, 'ticket_created', 'Nuevo ticket TKT-0138', 'Cambiar la fecha de nacimiento', 'https://fedef.evolucionamos.com/tickets/138', 'plus-circle', 'blue', NULL, '2026-05-12 08:49:11', '2026-05-12 08:49:11'), (831, 40, 'ticket_created', 'Nuevo ticket TKT-0138', 'Cambiar la fecha de nacimiento', 'https://fedef.evolucionamos.com/tickets/138', 'plus-circle', 'blue', NULL, '2026-05-12 08:49:11', '2026-05-12 08:49:11'), (832, 38, 'ticket_created', 'Nuevo ticket TKT-0139', 'CAMBIAR FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/139', 'plus-circle', 'blue', NULL, '2026-05-12 08:56:41', '2026-05-12 08:56:41'), (833, 40, 'ticket_created', 'Nuevo ticket TKT-0139', 'CAMBIAR FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/139', 'plus-circle', 'blue', NULL, '2026-05-12 08:56:41', '2026-05-12 08:56:41'), (834, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0139', 'CAMBIAR FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/139', 'user-check', 'purple', NULL, '2026-05-12 09:13:37', '2026-05-12 09:13:37'), (835, 40, 'ticket_comment', 'Nota interna en TKT-0139', 'Holman Estih Fonseca Rojas: CAMBIAR FECHA DE NACIMIENTO', 'https://fedef.evolucionamos.com/tickets/139', 'chat', 'blue', NULL, '2026-05-12 09:14:05', '2026-05-12 09:14:05'), (836, 37, 'ticket_status_changed', 'Ticket TKT-0139 actualizado', 'Estado cambiado de \'Nuevo\' a 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09:19:56', '2026-05-12 09:19:56'), (841, 28, 'ticket_status_changed', 'Ticket TKT-0137 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/137', 'arrows', 'indigo', NULL, '2026-05-12 09:20:02', '2026-05-12 09:20:02'), (842, 40, 'ticket_comment', 'Nota interna en TKT-0136', 'Holman Estih Fonseca Rojas: Funcionamiento de certihuella', 'https://fedef.evolucionamos.com/tickets/136', 'chat', 'blue', NULL, '2026-05-12 09:47:16', '2026-05-12 09:47:16'), (843, 1, 'ticket_status_changed', 'Ticket TKT-0136 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Proveedor\'', 'https://fedef.evolucionamos.com/tickets/136', 'arrows', 'indigo', NULL, '2026-05-12 09:47:16', '2026-05-12 09:47:16'), (844, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0136', 'Funcionamiento de certihuella', 'https://fedef.evolucionamos.com/tickets/136', 'user-check', 'purple', NULL, '2026-05-12 09:47:25', '2026-05-12 09:47:25'), (845, 38, 'ticket_assigned', 'Se 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(922, 40, 'ticket_created', 'Nuevo ticket TKT-0150', 'No puedo acceder a la carpeta de cobranzas desde el portatil', 'https://fedef.evolucionamos.com/tickets/150', 'plus-circle', 'blue', NULL, '2026-05-14 09:27:53', '2026-05-14 09:27:53'), (923, 38, 'ticket_created', 'Nuevo ticket TKT-0151', 'Habilitar carpeta de Asistente de Gerencia', 'https://fedef.evolucionamos.com/tickets/151', 'plus-circle', 'blue', NULL, '2026-05-14 14:41:15', '2026-05-14 14:41:15'), (924, 40, 'ticket_created', 'Nuevo ticket TKT-0151', 'Habilitar carpeta de Asistente de Gerencia', 'https://fedef.evolucionamos.com/tickets/151', 'plus-circle', 'blue', NULL, '2026-05-14 14:41:15', '2026-05-14 14:41:15'), (925, 40, 'ticket_comment', 'Nota interna en TKT-0141', 'Holman Estih Fonseca Rojas: no puedo realizar consultas en coplix', 'https://fedef.evolucionamos.com/tickets/141', 'chat', 'blue', NULL, '2026-05-14 15:09:11', '2026-05-14 15:09:11'), (926, 12, 'ticket_status_changed', 'Ticket TKT-0141 actualizado', 'Estado 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'https://fedef.evolucionamos.com/tickets/153', 'plus-circle', 'blue', NULL, '2026-05-14 15:40:37', '2026-05-14 15:40:37'), (939, 40, 'ticket_created', 'Nuevo ticket TKT-0153', 'No puedo abrir archivos TXT en excel o CCV', 'https://fedef.evolucionamos.com/tickets/153', 'plus-circle', 'blue', NULL, '2026-05-14 15:40:37', '2026-05-14 15:40:37'), (940, 38, 'ticket_created', 'Nuevo ticket TKT-0154', 'Validación consulta EF en WM', 'https://fedef.evolucionamos.com/tickets/154', 'plus-circle', 'blue', NULL, '2026-05-14 16:37:58', '2026-05-14 16:37:58'), (941, 40, 'ticket_created', 'Nuevo ticket TKT-0154', 'Validación consulta EF en WM', 'https://fedef.evolucionamos.com/tickets/154', 'plus-circle', 'blue', NULL, '2026-05-14 16:37:58', '2026-05-14 16:37:58'), (942, 38, 'ticket_created', 'Nuevo ticket TKT-0155', 'OFICINA FACATATIVA SIN VPN 10100', 'https://fedef.evolucionamos.com/tickets/155', 'plus-circle', 'blue', NULL, '2026-05-15 08:13:36', '2026-05-15 08:13:36'), (943, 40, 'ticket_created', 'Nuevo ticket TKT-0155', 'OFICINA FACATATIVA SIN VPN 10100', 'https://fedef.evolucionamos.com/tickets/155', 'plus-circle', 'blue', NULL, '2026-05-15 08:13:36', '2026-05-15 08:13:36'), (944, 38, 'ticket_created', 'Nuevo ticket TKT-0156', 'El remoto esta fallando', 'https://fedef.evolucionamos.com/tickets/156', 'plus-circle', 'blue', NULL, '2026-05-15 08:48:05', '2026-05-15 08:48:05'), (945, 40, 'ticket_created', 'Nuevo ticket TKT-0156', 'El remoto esta fallando', 'https://fedef.evolucionamos.com/tickets/156', 'plus-circle', 'blue', NULL, '2026-05-15 08:48:05', '2026-05-15 08:48:05'), (946, 38, 'ticket_comment', 'Nuevo comentario en TKT-0143', 'Durley Jasbleidy Rey Rojas comentó en: CERTI HUELLA', 'https://fedef.evolucionamos.com/tickets/143', 'chat', 'blue', NULL, '2026-05-15 08:49:52', '2026-05-15 08:49:52'), (947, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0155', 'OFICINA FACATATIVA SIN VPN 10100', 'https://fedef.evolucionamos.com/tickets/155', 'user-check', 'purple', NULL, 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'2026-05-19 10:44:30'), (970, 40, 'ticket_created', 'Nuevo ticket TKT-0161', 'VALIDACION DE IDENTIDAD', 'https://fedef.evolucionamos.com/tickets/161', 'plus-circle', 'blue', NULL, '2026-05-19 10:44:30', '2026-05-19 10:44:30'), (971, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0161', 'VALIDACION DE IDENTIDAD', 'https://fedef.evolucionamos.com/tickets/161', 'user-check', 'purple', NULL, '2026-05-19 12:11:29', '2026-05-19 12:11:29'), (972, 40, 'ticket_comment', 'Nota interna en TKT-0161', 'Holman Estih Fonseca Rojas: VALIDACION DE IDENTIDAD', 'https://fedef.evolucionamos.com/tickets/161', 'chat', 'blue', NULL, '2026-05-19 12:12:54', '2026-05-19 12:12:54'), (973, 37, 'ticket_status_changed', 'Ticket TKT-0161 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/161', 'arrows', 'indigo', NULL, '2026-05-19 12:12:54', '2026-05-19 12:12:54'), (974, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0158', 'Auxilio de asociada sale en $0 en 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'https://fedef.evolucionamos.com/tickets/156', 'arrows', 'indigo', NULL, '2026-05-19 12:55:55', '2026-05-19 12:55:55'), (979, 40, 'ticket_comment', 'Nota interna en TKT-0155', 'Holman Estih Fonseca Rojas: OFICINA FACATATIVA SIN VPN 10100', 'https://fedef.evolucionamos.com/tickets/155', 'chat', 'blue', NULL, '2026-05-19 12:56:29', '2026-05-19 12:56:29'), (980, 6, 'ticket_status_changed', 'Ticket TKT-0155 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/155', 'arrows', 'indigo', NULL, '2026-05-19 12:56:29', '2026-05-19 12:56:29'), (981, 40, 'ticket_comment', 'Nota interna en TKT-0127', 'Holman Estih Fonseca Rojas: REVISION IMPRESORA', 'https://fedef.evolucionamos.com/tickets/127', 'chat', 'blue', NULL, '2026-05-19 12:57:27', '2026-05-19 12:57:27'), (982, 6, 'ticket_status_changed', 'Ticket TKT-0127 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/127', 'arrows', 'indigo', NULL, '2026-05-19 12:57:27', '2026-05-19 12:57:27'), (983, 40, 'ticket_comment', 'Nota interna en TKT-0132', 'Holman Estih Fonseca Rojas: La impresora me aparece sin conexión', 'https://fedef.evolucionamos.com/tickets/132', 'chat', 'blue', NULL, '2026-05-19 12:58:26', '2026-05-19 12:58:26'), (984, 32, 'ticket_status_changed', 'Ticket TKT-0132 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/132', 'arrows', 'indigo', NULL, '2026-05-19 12:58:26', '2026-05-19 12:58:26'), (985, 40, 'ticket_comment', 'Nota interna en TKT-0119', 'Holman Estih Fonseca Rojas: no me funciona impresora', 'https://fedef.evolucionamos.com/tickets/119', 'chat', 'blue', NULL, '2026-05-19 12:59:44', '2026-05-19 12:59:44'), (986, 20, 'ticket_status_changed', 'Ticket TKT-0119 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/119', 'arrows', 'indigo', NULL, '2026-05-19 12:59:44', '2026-05-19 12:59:44'), (987, 40, 'ticket_comment', 'Nota interna en TKT-0083', 'Holman Estih Fonseca Rojas: Revisión equipo portátil', 'https://fedef.evolucionamos.com/tickets/83', 'chat', 'blue', NULL, '2026-05-19 13:00:31', '2026-05-19 13:00:31'), (988, 29, 'ticket_status_changed', 'Ticket TKT-0083 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/83', 'arrows', 'indigo', NULL, '2026-05-19 13:00:31', '2026-05-19 13:00:31'), (989, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0152', 'Recuperar la carpeta ENTREGA DE DOCUMENTACION POR APERTURA DE PROCESO de la carpeta de cobranzas', 'https://fedef.evolucionamos.com/tickets/152', 'user-check', 'purple', NULL, '2026-05-19 13:00:47', '2026-05-19 13:00:47'), (990, 22, 'ticket_status_changed', 'Ticket TKT-0152 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Proveedor\'', 'https://fedef.evolucionamos.com/tickets/152', 'arrows', 'indigo', NULL, '2026-05-19 13:00:53', '2026-05-19 13:00:53'), (991, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0151', 'Habilitar carpeta de Asistente de Gerencia', 'https://fedef.evolucionamos.com/tickets/151', 'user-check', 'purple', NULL, '2026-05-19 13:01:06', '2026-05-19 13:01:06'), (992, 40, 'ticket_comment', 'Nota interna en TKT-0151', 'Holman Estih Fonseca Rojas: Habilitar carpeta de Asistente de Gerencia', 'https://fedef.evolucionamos.com/tickets/151', 'chat', 'blue', NULL, '2026-05-19 13:01:19', '2026-05-19 13:01:19'), (993, 15, 'ticket_status_changed', 'Ticket TKT-0151 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/151', 'arrows', 'indigo', NULL, '2026-05-19 13:01:19', '2026-05-19 13:01:19'), (994, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0149', 'Actividad CIIU', 'https://fedef.evolucionamos.com/tickets/149', 'user-check', 'purple', NULL, '2026-05-19 13:01:39', '2026-05-19 13:01:39'), (995, 7, 'ticket_status_changed', 'Ticket TKT-0149 actualizado', 'Estado cambiado 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'2026-05-19 13:08:13', '2026-05-19 13:08:13'), (1000, 28, 'ticket_status_changed', 'Ticket TKT-0160 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/160', 'arrows', 'indigo', NULL, '2026-05-19 13:08:13', '2026-05-19 13:08:13'), (1001, 40, 'ticket_comment', 'Nota interna en TKT-0140', 'Holman Estih Fonseca Rojas: en la llamadas no estoy escuchando', 'https://fedef.evolucionamos.com/tickets/140', 'chat', 'blue', NULL, '2026-05-19 15:24:29', '2026-05-19 15:24:29'), (1002, 10, 'ticket_status_changed', 'Ticket TKT-0140 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/140', 'arrows', 'indigo', NULL, '2026-05-19 15:24:29', '2026-05-19 15:24:29'), (1003, 10, 'ticket_closed', 'Ticket TKT-0140 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/140', 'check-circle', 'green', NULL, '2026-05-19 15:24:29', '2026-05-19 15:24:29'), (1004, 40, 'ticket_comment', 'Nota interna en TKT-0138', 'Holman Estih Fonseca Rojas: Cambiar la fecha de nacimiento', 'https://fedef.evolucionamos.com/tickets/138', 'chat', 'blue', NULL, '2026-05-19 15:25:29', '2026-05-19 15:25:29'), (1005, 36, 'ticket_status_changed', 'Ticket TKT-0138 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/138', 'arrows', 'indigo', NULL, '2026-05-19 15:25:29', '2026-05-19 15:25:29'), (1006, 36, 'ticket_closed', 'Ticket TKT-0138 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/138', 'check-circle', 'green', NULL, '2026-05-19 15:25:29', '2026-05-19 15:25:29'), (1007, 40, 'ticket_comment', 'Nota interna en TKT-0138', 'Holman Estih Fonseca Rojas: Cambiar la fecha de nacimiento', 'https://fedef.evolucionamos.com/tickets/138', 'chat', 'blue', NULL, '2026-05-19 15:25:30', '2026-05-19 15:25:30'), (1008, 36, 'ticket_status_changed', 'Ticket 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ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/158', 'check-circle', 'green', NULL, '2026-05-19 15:26:31', '2026-05-19 15:26:31'), (1013, 40, 'ticket_comment', 'Nota interna en TKT-0143', 'Holman Estih Fonseca Rojas: CERTI HUELLA', 'https://fedef.evolucionamos.com/tickets/143', 'chat', 'blue', NULL, '2026-05-19 15:28:56', '2026-05-19 15:28:56'), (1014, 4, 'ticket_status_changed', 'Ticket TKT-0143 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/143', 'arrows', 'indigo', NULL, '2026-05-19 15:28:56', '2026-05-19 15:28:56'), (1015, 4, 'ticket_closed', 'Ticket TKT-0143 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/143', 'check-circle', 'green', NULL, '2026-05-19 15:28:56', '2026-05-19 15:28:56'), (1016, 40, 'ticket_comment', 'Nota interna en TKT-0135', 'Holman Estih Fonseca Rojas: no me escuchan en las llamadas', 'https://fedef.evolucionamos.com/tickets/135', 'chat', 'blue', NULL, '2026-05-19 15:30:07', '2026-05-19 15:30:07'), (1017, 10, 'ticket_status_changed', 'Ticket TKT-0135 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/135', 'arrows', 'indigo', NULL, '2026-05-19 15:30:07', '2026-05-19 15:30:07'), (1018, 10, 'ticket_closed', 'Ticket TKT-0135 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/135', 'check-circle', 'green', NULL, '2026-05-19 15:30:07', '2026-05-19 15:30:07'), (1019, 40, 'ticket_comment', 'Nota interna en TKT-0134', 'Holman Estih Fonseca Rojas: Lentitud para abrir archivos en Excel', 'https://fedef.evolucionamos.com/tickets/134', 'chat', 'blue', NULL, '2026-05-19 15:31:33', '2026-05-19 15:31:33'), (1020, 35, 'ticket_status_changed', 'Ticket TKT-0134 actualizado', 'Estado cambiado de \'Nuevo\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/134', 'arrows', 'indigo', NULL, '2026-05-19 15:31:33', '2026-05-19 15:31:33'), (1021, 35, 'ticket_closed', 'Ticket TKT-0134 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/134', 'check-circle', 'green', NULL, '2026-05-19 15:31:33', '2026-05-19 15:31:33'), (1022, 3, 'ticket_status_changed', 'Ticket TKT-0099 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Proveedor\'', 'https://fedef.evolucionamos.com/tickets/99', 'arrows', 'indigo', NULL, '2026-05-19 15:31:51', '2026-05-19 15:31:51'), (1023, 40, 'ticket_comment', 'Nota interna en TKT-0099', 'Holman Estih Fonseca Rojas: Un Mouse y un multipuerto', 'https://fedef.evolucionamos.com/tickets/99', 'chat', 'blue', NULL, '2026-05-19 15:32:05', '2026-05-19 15:32:05'), (1024, 3, 'ticket_status_changed', 'Ticket TKT-0099 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Pendiente Proveedor\'', 'https://fedef.evolucionamos.com/tickets/99', 'arrows', 'indigo', NULL, '2026-05-19 15:32:05', '2026-05-19 15:32:05'), (1025, 40, 'ticket_comment', 'Nota interna en TKT-0146', 'Holman Estih Fonseca Rojas: Aparato para conectar la antena starlink al PC', 'https://fedef.evolucionamos.com/tickets/146', 'chat', 'blue', NULL, '2026-05-19 15:32:34', '2026-05-19 15:32:34'), (1026, 7, 'ticket_status_changed', 'Ticket TKT-0146 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Proveedor\'', 'https://fedef.evolucionamos.com/tickets/146', 'arrows', 'indigo', NULL, '2026-05-19 15:32:34', '2026-05-19 15:32:34'), (1027, 40, 'ticket_comment', 'Nota interna en TKT-0154', 'Holman Estih Fonseca Rojas: Validación consulta EF en WM', 'https://fedef.evolucionamos.com/tickets/154', 'chat', 'blue', NULL, '2026-05-19 15:33:15', '2026-05-19 15:33:15'), (1028, 5, 'ticket_status_changed', 'Ticket TKT-0154 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Pendiente Usuario\'', 'https://fedef.evolucionamos.com/tickets/154', 'arrows', 'indigo', NULL, '2026-05-19 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'https://fedef.evolucionamos.com/tickets/179', 'user-check', 'purple', NULL, '2026-05-27 16:04:18', '2026-05-27 16:04:18'), (1148, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0185', 'Televisor oficina Chia', 'https://fedef.evolucionamos.com/tickets/185', 'user-check', 'purple', NULL, '2026-05-27 16:04:33', '2026-05-27 16:04:33'), (1149, 40, 'ticket_comment', 'Nota interna en TKT-0178', 'Holman Estih Fonseca Rojas: Ingresar al computador portatil de la oficina', 'https://fedef.evolucionamos.com/tickets/178', 'chat', 'blue', NULL, '2026-05-27 16:05:15', '2026-05-27 16:05:15'), (1150, 4, 'ticket_status_changed', 'Ticket TKT-0178 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/178', 'arrows', 'indigo', NULL, '2026-05-27 16:05:15', '2026-05-27 16:05:15'), (1151, 4, 'ticket_closed', 'Ticket TKT-0178 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/178', 'check-circle', 'green', NULL, '2026-05-27 16:05:15', '2026-05-27 16:05:15'), (1152, 40, 'ticket_comment', 'Nota interna en TKT-0183', 'Holman Estih Fonseca Rojas: Aplicacion digiturno indica licencia vencida', 'https://fedef.evolucionamos.com/tickets/183', 'chat', 'blue', NULL, '2026-05-27 16:05:44', '2026-05-27 16:05:44'), (1153, 10, 'ticket_status_changed', 'Ticket TKT-0183 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/183', 'arrows', 'indigo', NULL, '2026-05-27 16:05:44', '2026-05-27 16:05:44'), (1154, 10, 'ticket_closed', 'Ticket TKT-0183 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/183', 'check-circle', 'green', NULL, '2026-05-27 16:05:44', '2026-05-27 16:05:44'), (1155, 40, 'ticket_comment', 'Nota interna en TKT-0175', 'Holman Estih Fonseca Rojas: Crear drive para documentos comité de convivencia', 'https://fedef.evolucionamos.com/tickets/175', 'chat', 'blue', NULL, '2026-05-27 16:07:28', '2026-05-27 16:07:28'), (1156, 7, 'ticket_status_changed', 'Ticket TKT-0175 actualizado', 'Estado cambiado de \'En Progreso\' a \'Cerrado\'', 'https://fedef.evolucionamos.com/tickets/175', 'arrows', 'indigo', NULL, '2026-05-27 16:07:28', '2026-05-27 16:07:28'), (1157, 7, 'ticket_closed', 'Ticket TKT-0175 resuelto', 'Tu solicitud ha sido resuelta. ¿Puedes calificar la atención?', 'https://fedef.evolucionamos.com/tickets/175', 'check-circle', 'green', NULL, '2026-05-27 16:07:28', '2026-05-27 16:07:28'), (1158, 40, 'ticket_comment', 'Nota interna en TKT-0166', 'Holman Estih Fonseca Rojas: NO ingresan las llamadas', 'https://fedef.evolucionamos.com/tickets/166', 'chat', 'blue', NULL, '2026-05-27 16:09:12', '2026-05-27 16:09:12'), (1159, 12, 'ticket_status_changed', 'Ticket TKT-0166 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/166', 'arrows', 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'indigo', NULL, '2026-06-26 10:46:32', '2026-06-26 10:46:32'), (1517, 40, 'ticket_comment', 'Nota interna en TKT-0220', 'Holman Estih Fonseca Rojas: Otorgar permisos en Linix para la supernumeraria Mallerly Castañeda', 'https://fedef.evolucionamos.com/tickets/220', 'chat', 'blue', NULL, '2026-06-26 10:54:08', '2026-06-26 10:54:08'), (1518, 7, 'ticket_status_changed', 'Ticket TKT-0220 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/220', 'arrows', 'indigo', NULL, '2026-06-26 10:54:08', '2026-06-26 10:54:08'), (1519, 40, 'ticket_comment', 'Nota interna en TKT-0231', 'Holman Estih Fonseca Rojas: NO INGRESAN CORREOS A bienestar@fedef-co.com', 'https://fedef.evolucionamos.com/tickets/231', 'chat', 'blue', NULL, '2026-06-26 10:57:37', '2026-06-26 10:57:37'), (1520, 28, 'ticket_status_changed', 'Ticket TKT-0231 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/231', 'arrows', 'indigo', NULL, '2026-06-26 10:57:37', '2026-06-26 10:57:37'), (1521, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0254', 'Solicitud de revisión de cableado de computador', 'https://fedef.evolucionamos.com/tickets/254', 'user-check', 'purple', NULL, '2026-06-26 11:02:42', '2026-06-26 11:02:42'), (1522, 12, 'ticket_status_changed', 'Ticket TKT-0254 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/254', 'arrows', 'indigo', NULL, '2026-06-26 11:02:46', '2026-06-26 11:02:46'), (1523, 40, 'ticket_comment', 'Nota interna en TKT-0242', 'Holman Estih Fonseca Rojas: Urgente: Solicito amablemente su colaboración para habilitar todos los permisos correspondientes a la supernumeraria Paula Bermúdez de Servicios 1 Chía', 'https://fedef.evolucionamos.com/tickets/242', 'chat', 'blue', NULL, '2026-06-26 11:13:51', '2026-06-26 11:13:51'), (1524, 2, 'ticket_status_changed', 'Ticket TKT-0242 actualizado', 'Estado cambiado de \'Pendiente 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'https://fedef.evolucionamos.com/tickets/218', 'arrows', 'indigo', NULL, '2026-06-26 11:57:43', '2026-06-26 11:57:43'), (1529, 40, 'ticket_comment', 'Nota interna en TKT-0243', 'Holman Estih Fonseca Rojas: Actualizar números de cuenta en Linix', 'https://fedef.evolucionamos.com/tickets/243', 'chat', 'blue', NULL, '2026-06-26 12:00:13', '2026-06-26 12:00:13'); INSERT INTO `nexus_notifications` (`id`, `user_id`, `type`, `title`, `body`, `url`, `icon`, `color`, `read_at`, `created_at`, `updated_at`) VALUES (1530, 22, 'ticket_status_changed', 'Ticket TKT-0243 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/243', 'arrows', 'indigo', NULL, '2026-06-26 12:00:13', '2026-06-26 12:00:13'), (1531, 40, 'ticket_comment', 'Nota interna en TKT-0215', 'Holman Estih Fonseca Rojas: Caso en LINIX', 'https://fedef.evolucionamos.com/tickets/215', 'chat', 'blue', NULL, '2026-06-26 14:36:11', '2026-06-26 14:36:11'), (1532, 31, 'ticket_status_changed', 'Ticket TKT-0215 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/215', 'arrows', 'indigo', NULL, '2026-06-26 14:36:11', '2026-06-26 14:36:11'), (1533, 40, 'ticket_comment', 'Nota interna en TKT-0225', 'Holman Estih Fonseca Rojas: sistema operativo de portátil', 'https://fedef.evolucionamos.com/tickets/225', 'chat', 'blue', NULL, '2026-06-26 14:38:51', '2026-06-26 14:38:51'), (1534, 2, 'ticket_status_changed', 'Ticket TKT-0225 actualizado', 'Estado cambiado de \'Pendiente Usuario\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/225', 'arrows', 'indigo', NULL, '2026-06-26 14:38:51', '2026-06-26 14:38:51'), (1535, 40, 'ticket_comment', 'Nota interna en TKT-0213', 'Holman Estih Fonseca Rojas: Acceso al correo', 'https://fedef.evolucionamos.com/tickets/213', 'chat', 'blue', NULL, '2026-06-26 14:39:32', '2026-06-26 14:39:32'), (1536, 22, 'ticket_status_changed', 'Ticket TKT-0213 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REVISION LECTOR VALIDACION DE IDENTIDAD', 'https://fedef.evolucionamos.com/tickets/191', 'chat', 'blue', NULL, '2026-06-26 14:44:23', '2026-06-26 14:44:23'), (1541, 6, 'ticket_status_changed', 'Ticket TKT-0191 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/191', 'arrows', 'indigo', NULL, '2026-06-26 14:44:23', '2026-06-26 14:44:23'), (1542, 40, 'ticket_comment', 'Nota interna en TKT-0232', 'Holman Estih Fonseca Rojas: revisión correo', 'https://fedef.evolucionamos.com/tickets/232', 'chat', 'blue', NULL, '2026-06-26 14:45:23', '2026-06-26 14:45:23'), (1543, 6, 'ticket_status_changed', 'Ticket TKT-0232 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/232', 'arrows', 'indigo', NULL, '2026-06-26 14:45:23', '2026-06-26 14:45:23'), (1544, 40, 'ticket_comment', 'Nota interna en TKT-0232', 'Holman Estih Fonseca Rojas: revisión correo', 'https://fedef.evolucionamos.com/tickets/232', 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'2026-06-26 14:46:42'), (1549, 12, 'ticket_status_changed', 'Ticket TKT-0254 actualizado', 'Estado cambiado de \'En Progreso\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/254', 'arrows', 'indigo', NULL, '2026-06-26 14:46:42', '2026-06-26 14:46:42'), (1550, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0229', 'La llamadas de la analista de créditos están llegando directamente a cobranzas', 'https://fedef.evolucionamos.com/tickets/229', 'user-check', 'purple', NULL, '2026-06-26 14:46:56', '2026-06-26 14:46:56'), (1551, 22, 'ticket_status_changed', 'Ticket TKT-0229 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/229', 'arrows', 'indigo', NULL, '2026-06-26 14:47:24', '2026-06-26 14:47:24'), (1552, 40, 'ticket_comment', 'Nota interna en TKT-0236', 'Holman Estih Fonseca Rojas: No me deja activar la vinculación y es un reingreso', 'https://fedef.evolucionamos.com/tickets/236', 'chat', 'blue', NULL, '2026-06-26 14:57:27', '2026-06-26 14:57:27'), (1553, 36, 'ticket_status_changed', 'Ticket TKT-0236 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/236', 'arrows', 'indigo', NULL, '2026-06-26 14:57:27', '2026-06-26 14:57:27'), (1554, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0221', 'Revisión Impresora', 'https://fedef.evolucionamos.com/tickets/221', 'user-check', 'purple', NULL, '2026-06-26 14:57:37', '2026-06-26 14:57:37'), (1555, 40, 'ticket_comment', 'Nota interna en TKT-0221', 'Holman Estih Fonseca Rojas: Revisión Impresora', 'https://fedef.evolucionamos.com/tickets/221', 'chat', 'blue', NULL, '2026-06-26 14:58:06', '2026-06-26 14:58:06'), (1556, 35, 'ticket_status_changed', 'Ticket TKT-0221 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/221', 'arrows', 'indigo', NULL, '2026-06-26 14:58:06', '2026-06-26 14:58:06'), (1557, 40, 'ticket_comment', 'Nota interna en TKT-0221', 'Holman Estih Fonseca Rojas: Revisión Impresora', 'https://fedef.evolucionamos.com/tickets/221', 'chat', 'blue', NULL, '2026-06-26 14:58:08', '2026-06-26 14:58:08'), (1558, 35, 'ticket_status_changed', 'Ticket TKT-0221 actualizado', 'Estado cambiado de \'Resuelto\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/221', 'arrows', 'indigo', NULL, '2026-06-26 14:58:08', '2026-06-26 14:58:08'), (1559, 40, 'ticket_comment', 'Nota interna en TKT-0234', 'Holman Estih Fonseca Rojas: No cuento con acceso a carpetas de red', 'https://fedef.evolucionamos.com/tickets/234', 'chat', 'blue', NULL, '2026-06-26 14:58:49', '2026-06-26 14:58:49'), (1560, 28, 'ticket_status_changed', 'Ticket TKT-0234 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/234', 'arrows', 'indigo', NULL, '2026-06-26 14:58:49', '2026-06-26 14:58:49'), (1561, 40, 'ticket_comment', 'Nota interna en TKT-0240', 'Holman Estih Fonseca Rojas: No me funciona Linix', 'https://fedef.evolucionamos.com/tickets/240', 'chat', 'blue', NULL, '2026-06-26 14:59:15', '2026-06-26 14:59:15'), (1562, 23, 'ticket_status_changed', 'Ticket TKT-0240 actualizado', 'Estado cambiado de \'Nuevo\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/240', 'arrows', 'indigo', NULL, '2026-06-26 14:59:15', '2026-06-26 14:59:15'), (1563, 40, 'ticket_comment', 'Nota interna en TKT-0200', 'Holman Estih Fonseca Rojas: ESTADO DE CUENTA DE PLATAFORMA NO SALE LA POLIZA', 'https://fedef.evolucionamos.com/tickets/200', 'chat', 'blue', NULL, '2026-06-26 15:00:35', '2026-06-26 15:00:35'), (1564, 37, 'ticket_status_changed', 'Ticket TKT-0200 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/200', 'arrows', 'indigo', NULL, '2026-06-26 15:00:35', '2026-06-26 15:00:35'), (1565, 40, 'ticket_comment', 'Nota interna en TKT-0219', 'Holman Estih Fonseca Rojas: CREACIÓN DE SEGURO DE VIDA LINIX', 'https://fedef.evolucionamos.com/tickets/219', 'chat', 'blue', NULL, '2026-06-26 15:01:43', '2026-06-26 15:01:43'), (1566, 28, 'ticket_status_changed', 'Ticket TKT-0219 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/219', 'arrows', 'indigo', NULL, '2026-06-26 15:01:43', '2026-06-26 15:01:43'), (1567, 40, 'ticket_comment', 'Nota interna en TKT-0203', 'Holman Estih Fonseca Rojas: Inconsistencia en visualización de estado de cuenta – Asociada 52661557', 'https://fedef.evolucionamos.com/tickets/203', 'chat', 'blue', NULL, '2026-06-26 15:02:15', '2026-06-26 15:02:15'), (1568, 12, 'ticket_status_changed', 'Ticket TKT-0203 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/203', 'arrows', 'indigo', NULL, '2026-06-26 15:02:15', '2026-06-26 15:02:15'), (1569, 40, 'ticket_comment', 'Nota interna en TKT-0136', 'Holman Estih Fonseca Rojas: Funcionamiento de 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'https://fedef.evolucionamos.com/tickets/29', 'chat', 'blue', NULL, '2026-06-26 15:04:02', '2026-06-26 15:04:02'), (1574, 4, 'ticket_status_changed', 'Ticket TKT-0029 actualizado', 'Estado cambiado de \'Pendiente Proveedor\' a \'Resuelto\'', 'https://fedef.evolucionamos.com/tickets/29', 'arrows', 'indigo', NULL, '2026-06-26 15:04:02', '2026-06-26 15:04:02'), (1575, 38, 'ticket_created', 'Nuevo ticket TKT-0255', 'ver los correos anteriores a la actualización.', 'https://fedef.evolucionamos.com/tickets/255', 'plus-circle', 'blue', NULL, '2026-06-26 15:48:08', '2026-06-26 15:48:08'), (1576, 40, 'ticket_created', 'Nuevo ticket TKT-0255', 'ver los correos anteriores a la actualización.', 'https://fedef.evolucionamos.com/tickets/255', 'plus-circle', 'blue', NULL, '2026-06-26 15:48:08', '2026-06-26 15:48:08'), (1577, 38, 'ticket_assigned', 'Se te asignó el ticket TKT-0255', 'ver los correos anteriores a la actualización.', 'https://fedef.evolucionamos.com/tickets/255', 'user-check', 'purple', NULL, '2026-06-26 16:09:17', '2026-06-26 16:09:17'), (1578, 40, 'ticket_comment', 'Nota interna en TKT-0255', 'Holman Estih Fonseca Rojas: ver los correos anteriores a la actualización.', 'https://fedef.evolucionamos.com/tickets/255', 'chat', 'blue', NULL, '2026-06-26 16:09:31', '2026-06-26 16:09:31'), (1579, 3, 'ticket_status_changed', 'Ticket TKT-0255 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://fedef.evolucionamos.com/tickets/255', 'arrows', 'indigo', NULL, '2026-06-26 16:09:31', '2026-06-26 16:09:31'), (1580, 38, 'ticket_created', 'Nuevo ticket TKT-0256', 'Fecha de nacimiento de beneficiario', 'https://fedef.evolucionamos.com/tickets/256', 'plus-circle', 'blue', NULL, '2026-06-26 16:33:23', '2026-06-26 16:33:23'), (1581, 40, 'ticket_created', 'Nuevo ticket TKT-0256', 'Fecha de nacimiento de beneficiario', 'https://fedef.evolucionamos.com/tickets/256', 'plus-circle', 'blue', NULL, '2026-06-26 16:33:23', '2026-06-26 16:33:23'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `notifications` -- CREATE TABLE `notifications` ( `id` char(36) COLLATE utf8mb4_unicode_ci NOT NULL, `type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `notifiable_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `notifiable_id` bigint UNSIGNED NOT NULL, `data` text COLLATE utf8mb4_unicode_ci NOT NULL, `read_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `permissions` -- CREATE TABLE `permissions` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `permissions` -- INSERT INTO `permissions` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'users.index', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (2, 'users.create', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (3, 'users.edit', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (4, 'users.delete', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (5, 'settings.index', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (6, 'settings.edit', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (7, 'reportes.index', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (8, 'reportes.export', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (9, 'dashboard.admin', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (10, 'dashboard.operativo', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (11, 'auditoria.index', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (12, 'departments.index', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (13, 'departments.create', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (14, 'departments.edit', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (15, 'departments.delete', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (16, 'agent_groups.index', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (17, 'agent_groups.create', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (18, 'agent_groups.edit', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (19, 'agent_groups.delete', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (20, 'tickets.index', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (21, 'tickets.create', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (22, 'tickets.edit', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (23, 'tickets.delete', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (24, 'tickets.assign', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (25, 'tickets.config', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (26, 'assets.index', 'web', '2026-02-26 05:31:09', '2026-02-26 05:31:09'), (27, 'assets.create', 'web', '2026-02-26 05:31:09', '2026-02-26 05:31:09'), (28, 'assets.edit', 'web', '2026-02-26 05:31:09', '2026-02-26 05:31:09'), (29, 'assets.delete', 'web', '2026-02-26 05:31:09', '2026-02-26 05:31:09'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `personal_access_tokens` -- CREATE TABLE `personal_access_tokens` ( `id` bigint UNSIGNED NOT NULL, `tokenable_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `tokenable_id` bigint UNSIGNED NOT NULL, `name` text COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(64) COLLATE utf8mb4_unicode_ci NOT NULL, `abilities` text COLLATE utf8mb4_unicode_ci, `last_used_at` timestamp NULL DEFAULT NULL, `expires_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `reply_templates` -- CREATE TABLE `reply_templates` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `shortcut` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `body` text COLLATE utf8mb4_unicode_ci NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `uses` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `reply_templates` -- INSERT INTO `reply_templates` (`id`, `name`, `shortcut`, `body`, `category_id`, `active`, `uses`, `created_at`, `updated_at`) VALUES (1, 'Saludo inicial', '/saludo', 'Hola {{solicitante}}, hemos recibido tu ticket {{ticket}} y lo estamos revisando. Te mantendremos informado. Gracias por contactarnos.', NULL, 1, 0, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (2, 'Solicitar información adicional', '/info', 'Hola {{solicitante}}, para ayudarte con el ticket {{ticket}}, necesitamos información adicional. ¿Podrías indicar los pasos exactos y cualquier mensaje de error?', NULL, 1, 0, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (3, 'Resolución confirmada', '/resuelto', 'Hola {{solicitante}}, hemos resuelto el ticket {{ticket}}. Por favor confirma si el problema fue resuelto satisfactoriamente.', NULL, 1, 0, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (4, 'En progreso', '/progreso', 'Hola {{solicitante}}, tu ticket {{ticket}} está en progreso. El agente {{agente}} está trabajando en ello y te notificaremos pronto.', NULL, 1, 0, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (5, 'Pendiente usuario', '/pendiente', 'Hola {{solicitante}}, tu ticket {{ticket}} requiere tu confirmación o información adicional para continuar. Por favor responde cuando puedas.', NULL, 1, 0, '2026-02-26 06:03:17', '2026-02-26 06:03:17'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `roles` -- CREATE TABLE `roles` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `roles` -- INSERT INTO `roles` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'admin', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (2, 'gerente', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (3, 'editor', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (4, 'viewer', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (5, 'superadmin', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (6, 'jefe_soporte', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (7, 'agente', 'web', '2026-02-26 04:49:12', '2026-02-26 04:49:12'), (8, 'usuario', 'web', '2026-02-26 04:49:12', '2026-02-26 04:49:12'), (9, 'consultor', 'web', '2026-02-26 04:49:12', '2026-02-26 04:49:12'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `role_has_permissions` -- CREATE TABLE `role_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `role_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `role_has_permissions` -- INSERT INTO `role_has_permissions` (`permission_id`, `role_id`) VALUES (1, 1), (2, 1), (3, 1), (4, 1), (5, 1), (6, 1), (7, 1), (8, 1), (9, 1), (10, 1), (11, 1), (12, 1), (13, 1), (14, 1), (15, 1), (16, 1), (17, 1), (18, 1), (19, 1), (20, 1), (21, 1), (22, 1), (23, 1), (24, 1), (25, 1), (26, 1), (27, 1), (28, 1), (29, 1), (1, 2), (7, 2), (8, 2), (9, 2), (10, 2), (7, 3), (10, 3), (10, 4), (1, 5), (2, 5), (3, 5), (4, 5), (5, 5), (6, 5), (7, 5), (8, 5), (9, 5), (10, 5), (11, 5), (12, 5), (13, 5), (14, 5), (15, 5), (16, 5), (17, 5), (18, 5), (19, 5), (20, 5), (21, 5), (22, 5), (23, 5), (24, 5), (25, 5), (26, 5), (27, 5), (28, 5), (29, 5), (1, 6), (7, 6), (8, 6), (9, 6), (10, 6), (12, 6), (16, 6), (20, 6), (21, 6), (22, 6), (24, 6), (26, 6), (27, 6), (28, 6), (1, 7), (10, 7), (12, 7), (20, 7), (21, 7), (22, 7), (26, 7), (28, 7), (10, 8), (20, 8), (21, 8), (1, 9), (7, 9), (9, 9), (10, 9), (12, 9); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `schedules` -- CREATE TABLE `schedules` ( `id` bigint UNSIGNED NOT NULL, `department_id` bigint UNSIGNED NOT NULL, `day_of_week` tinyint NOT NULL, `start_time` time NOT NULL, `end_time` time NOT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text COLLATE utf8mb4_unicode_ci, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sessions` -- INSERT INTO `sessions` (`id`, `user_id`, `ip_address`, `user_agent`, `payload`, `last_activity`) VALUES ('03AQRiDs8fNr7mG6BsqCzZxIBW0t1Hva2jCKCRwT', NULL, '91.196.152.162', 'Mozilla/5.0 (X11; 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-- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `software_licenses` -- CREATE TABLE `software_licenses` ( `id` bigint UNSIGNED NOT NULL, `code` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `vendor` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `license_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'subscription', `license_key` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `seats` int UNSIGNED DEFAULT NULL, `seats_used` int UNSIGNED NOT NULL DEFAULT '0', `cost` decimal(14,2) DEFAULT NULL, `currency` varchar(3) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'COP', `billing_cycle` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'annual', `start_date` date DEFAULT NULL, `expiry_date` date DEFAULT NULL, `status` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `auto_renew` tinyint(1) NOT NULL DEFAULT '0', `department_id` bigint UNSIGNED DEFAULT NULL, `assigned_to` bigint UNSIGNED DEFAULT NULL, `supplier` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `invoice_number` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `notes` text COLLATE utf8mb4_unicode_ci, `expiry_alert_sent_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `software_licenses` -- INSERT INTO `software_licenses` (`id`, `code`, `name`, `vendor`, `license_type`, `license_key`, `seats`, `seats_used`, `cost`, `currency`, `billing_cycle`, `start_date`, `expiry_date`, `status`, `auto_renew`, `department_id`, `assigned_to`, `supplier`, `invoice_number`, `notes`, `expiry_alert_sent_at`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, 'LIC-0001', 'Microsoft 365 Business Standard', 'Microsoft', 'subscription', NULL, 38, 36, 4570.00, 'usd', 'annual', '2025-05-28', '2027-05-28', 'active', 1, NULL, NULL, 'Canal autorizado', NULL, NULL, NULL, '2026-06-10 22:52:16', '2026-06-10 23:03:46', NULL), (2, 'LIC-0002', 'Adobe Creative Cloud', 'Adobe', 'subscription', NULL, 5, 5, 4200000.00, 'COP', 'annual', '2025-06-10', '2026-09-13', 'active', 1, NULL, NULL, 'Canal autorizado', NULL, NULL, NULL, '2026-06-10 22:52:16', '2026-06-10 22:52:16', NULL), (3, 'LIC-0003', 'Windows Server 2022 Datacenter', 'Microsoft', 'volume', NULL, 2, 2, 9800000.00, 'COP', 'one_time', '2025-06-10', NULL, 'active', 1, NULL, NULL, 'Canal autorizado', NULL, NULL, NULL, '2026-06-10 22:52:16', '2026-06-10 22:52:16', NULL), (4, 'LIC-0004', 'Antivirus BIT DEFENDER', 'BITDEF', 'subscription', NULL, 55, 55, 3100000.00, 'COP', 'annual', '2025-06-04', '2028-06-04', 'active', 0, 1, 38, 'Canal autorizado', NULL, NULL, NULL, '2026-06-10 22:52:16', '2026-06-10 22:56:50', NULL), (5, 'LIC-0005', 'AutoCAD', 'Autodesk', 'subscription', NULL, 3, 2, 7200000.00, 'COP', 'annual', '2025-06-10', '2027-01-16', 'active', 1, NULL, NULL, 'Canal autorizado', NULL, NULL, NULL, '2026-06-10 22:52:16', '2026-06-10 22:52:16', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `system_settings` -- CREATE TABLE `system_settings` ( `id` bigint UNSIGNED NOT NULL, `group` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `value` longtext COLLATE utf8mb4_unicode_ci, `type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'string', `label` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `system_settings` -- INSERT INTO `system_settings` (`id`, `group`, `key`, `value`, `type`, `label`, `created_at`, `updated_at`) VALUES (1, 'general', 'app_name', 'FEDEF Service Desk', 'string', NULL, '2026-02-26 06:03:17', '2026-03-13 07:34:45'), (2, 'general', 'app_tagline', 'Gestión de soporte técnico', 'string', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (3, 'branding', 'app_primary_color', '#379810', 'string', NULL, '2026-02-26 06:03:17', '2026-04-01 20:53:45'), (4, 'general', 'support_email', 'soporte@fycls.com', 'string', NULL, '2026-02-26 06:03:17', '2026-05-08 08:38:02'), (5, 'tickets', 'tickets_per_page', '20', 'integer', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (6, 'tickets', 'auto_close_days', '7', 'integer', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (7, 'sla', 'sla_pauses_outside', '1', 'boolean', NULL, '2026-02-26 06:03:17', '2026-05-05 23:07:13'), (8, 'portal', 'welcome_message', '¿En qué podemos ayudarte hoy?', 'text', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (9, 'branding', 'app_logo_url', '', 'string', NULL, '2026-03-13 07:34:45', '2026-03-13 07:34:45'), (10, 'general', 'support_phone', '', 'string', NULL, '2026-03-13 07:34:45', '2026-03-13 07:34:45'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `tickets` -- CREATE TABLE `tickets` ( `id` bigint UNSIGNED NOT NULL, `number` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `status_id` bigint UNSIGNED NOT NULL, `priority_id` bigint UNSIGNED NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `type_id` bigint UNSIGNED DEFAULT NULL, `requester_id` bigint UNSIGNED NOT NULL, `assignee_id` bigint UNSIGNED DEFAULT NULL, `department_id` bigint UNSIGNED DEFAULT NULL, `asset_id` bigint UNSIGNED DEFAULT NULL, `sla_response_due` timestamp NULL DEFAULT NULL, `sla_resolution_due` timestamp NULL DEFAULT NULL, `sla_response_breached` tinyint(1) NOT NULL DEFAULT '0', `sla_resolution_breached` tinyint(1) NOT NULL DEFAULT '0', `sla_warning_sent_at` timestamp NULL DEFAULT NULL, `first_response_at` timestamp NULL DEFAULT NULL, `resolved_at` timestamp NULL DEFAULT NULL, `closed_at` timestamp NULL DEFAULT NULL, `satisfaction_score` tinyint DEFAULT NULL, `ai_kb_suggested` tinyint(1) NOT NULL DEFAULT '0', `satisfaction_comment` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `tickets` -- INSERT INTO `tickets` (`id`, `number`, `title`, `description`, `status_id`, `priority_id`, `category_id`, `type_id`, `requester_id`, `assignee_id`, `department_id`, `asset_id`, `sla_response_due`, `sla_resolution_due`, `sla_response_breached`, `sla_resolution_breached`, `sla_warning_sent_at`, `first_response_at`, `resolved_at`, `closed_at`, `satisfaction_score`, `ai_kb_suggested`, `satisfaction_comment`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, 'TKT-0001', 'No puedo imprimir por ninguna d las dos impresoras.', 'No puedo imprimir por ninguna de las dos impresoras. Requiero soporte para validación', 6, 3, 3, NULL, 3, 38, NULL, NULL, '2026-04-06 10:46:53', '2026-04-06 16:46:53', 0, 0, NULL, NULL, '2026-04-13 14:53:50', '2026-04-13 14:53:50', NULL, 0, NULL, '2026-04-06 08:46:53', '2026-04-13 14:53:50', NULL), (2, 'TKT-0002', 'revision impresora', 'Impresiones cortadas y la impresora por linix no me esta funciona correctamente.', 6, 3, 3, NULL, 6, 38, NULL, NULL, '2026-04-06 10:53:22', '2026-04-06 16:53:22', 0, 0, NULL, '2026-04-06 14:57:10', '2026-04-06 21:45:20', '2026-04-06 21:45:20', NULL, 0, NULL, '2026-04-06 08:53:22', '2026-04-06 21:45:20', NULL), (3, 'TKT-0003', 'revisión forticlient', 'forticlient no me deja ingresar lo que causa que cuando se cae el internet no puedo continuar con mis labores.\r\nEl día jueves 9 de abril estaré trabajando desde casa por lo que requiero que este aplicativo este funcionando correctamente en el portátil.', 6, 2, 9, NULL, 6, 38, NULL, NULL, '2026-04-06 16:57:31', '2026-04-07 08:57:31', 0, 0, NULL, NULL, '2026-04-08 19:22:10', '2026-04-08 19:22:10', NULL, 0, NULL, '2026-04-06 08:57:31', '2026-04-08 19:22:10', NULL), (4, 'TKT-0004', 'No puedo acceder a mi escritorio remoto', 'Al conectarme al computador con la VPN y la extensión 10.40 no me deja', 6, 1, 22, NULL, 23, 38, NULL, NULL, '2026-04-07 09:03:46', '2026-04-09 09:03:46', 0, 0, NULL, NULL, '2026-04-08 19:21:16', '2026-04-08 19:21:16', 4, 0, NULL, '2026-04-06 09:03:46', '2026-04-09 14:16:43', NULL), (5, 'TKT-0005', 'Bloquear en Linix el campo de Fecha de Nacimiento.', 'Buenos días, \r\n\r\nSe requiere bloquear el campo en Linix de la fecha de nacimiento, para que los empleados no puedan generar cambios en el mismo, esto como un control para un nuevo beneficio que entregara FEDEF.\r\n\r\nSi se presentara un error en el momento del ingreso de la información del asociado, el colaborador debe notificarlo y la fecha de nacimiento solo podrá ser cambiada por el área de Tecnología. \r\n\r\nGracias.', 6, 2, 22, NULL, 19, 38, NULL, NULL, '2026-04-06 17:09:13', '2026-04-07 09:09:13', 0, 0, NULL, NULL, '2026-04-10 13:45:27', '2026-04-10 13:45:27', NULL, 0, NULL, '2026-04-06 09:09:13', '2026-04-10 13:45:27', NULL), (6, 'TKT-0006', 'En la pagina no aparece los certificados para declarar del año 2025', 'En la pagina ni en el Chat-Bot no esta apareciendo los certificados para declaración a los asociados del año 2025', 6, 3, 9, NULL, 14, 38, NULL, NULL, '2026-04-06 11:44:25', '2026-04-06 17:44:25', 0, 0, NULL, NULL, '2026-04-17 17:19:56', '2026-04-17 17:19:56', NULL, 0, NULL, '2026-04-06 09:44:25', '2026-04-17 17:19:56', NULL), (7, 'TKT-0007', 'Permisos para caja al Usuario de Mallerly Castañeda', 'Buen día,\r\n¿Nos podrías ayudar por favor el día de hoy otorgando permisos de caja al usuario Mallerly Castañeda. Muchas gracias.', 6, 3, NULL, NULL, 14, 38, NULL, NULL, '2026-04-06 12:06:39', '2026-04-06 18:06:39', 0, 0, NULL, NULL, '2026-04-14 12:53:22', '2026-04-14 12:53:22', NULL, 0, NULL, '2026-04-06 10:06:39', '2026-04-14 12:53:22', NULL), (8, 'TKT-0008', 'no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria', 'desde la consulta web para los asociados, en la opcion de seguros - servicios no esta saliendo los valores para la poliza funeraria.', 6, 1, 21, NULL, 10, 13, NULL, NULL, '2026-04-07 14:23:09', '2026-04-09 14:23:09', 0, 0, NULL, '2026-04-07 08:33:52', '2026-05-12 16:43:29', '2026-05-12 16:43:29', NULL, 0, NULL, '2026-04-06 14:23:09', '2026-05-12 16:43:29', NULL), (9, 'TKT-0009', 'Prueba', 'Prueba', 6, 1, 15, NULL, 2, 38, NULL, NULL, '2026-04-07 16:49:24', '2026-04-09 16:49:24', 0, 0, NULL, NULL, '2026-04-06 16:52:17', '2026-04-06 16:52:17', NULL, 0, NULL, '2026-04-06 16:49:24', '2026-04-06 16:52:17', NULL), (10, 'TKT-0010', 'No sirve el scanner', 'Sale error en formato de imagenes', 6, 2, 4, NULL, 12, 13, NULL, NULL, '2026-04-07 15:40:39', '2026-04-08 07:40:39', 0, 0, NULL, '2026-04-07 10:08:35', '2026-04-08 07:50:32', '2026-04-08 07:50:32', NULL, 0, NULL, '2026-04-07 07:40:39', '2026-04-08 07:50:32', NULL), (11, 'TKT-0011', 'No se puede conectar al fortinclient desde casa', 'Cuando intento acceder desde mi casa, no me permite entrar: se conecta y se desconecta al mismo tiempo.', 6, 3, 14, NULL, 36, 38, NULL, NULL, '2026-04-07 09:54:44', '2026-04-07 15:54:44', 0, 0, NULL, NULL, '2026-04-14 12:52:03', '2026-04-14 12:52:03', NULL, 0, NULL, '2026-04-07 07:54:44', '2026-04-14 12:52:03', NULL), (12, 'TKT-0012', 'Revision Impresora', 'No puedo imprimir', 6, 3, 3, NULL, 21, 13, NULL, NULL, '2026-04-07 10:23:45', '2026-04-07 16:23:45', 0, 0, NULL, NULL, '2026-04-07 10:06:02', '2026-04-07 10:06:02', NULL, 0, NULL, '2026-04-07 08:23:45', '2026-04-07 10:06:02', NULL), (13, 'TKT-0013', 'No puedo imprimir', 'Sale error al momento de imprimir', 6, 3, 3, NULL, 23, 13, NULL, NULL, '2026-04-07 10:53:19', '2026-04-07 16:53:19', 0, 0, NULL, NULL, '2026-04-07 10:06:14', '2026-04-07 10:06:14', 5, 0, NULL, '2026-04-07 08:53:19', '2026-04-07 16:19:25', NULL), (14, 'TKT-0014', 'el digiturno no tiene papel', 'el digiturno no tiene papel', 6, 2, 4, NULL, 12, 13, NULL, NULL, '2026-04-07 17:40:53', '2026-04-08 09:40:53', 0, 0, NULL, '2026-04-07 09:58:48', '2026-04-08 07:50:11', '2026-04-08 07:50:11', NULL, 0, NULL, '2026-04-07 09:40:53', '2026-04-08 07:50:11', NULL), (15, 'TKT-0015', 'kiosco no arroja tiquete', 'kiosco no arroja tiquete', 6, 2, 5, NULL, 10, 13, NULL, NULL, '2026-04-07 18:10:19', '2026-04-08 10:10:19', 0, 0, NULL, NULL, '2026-04-08 07:49:44', '2026-04-08 07:49:44', NULL, 0, NULL, '2026-04-07 10:10:19', '2026-04-08 07:49:44', NULL), (16, 'TKT-0016', 'no funciona el teléfono 3cx', 'no están saliendo llamadas ya se reinicio el equipo, salí e ingrese de nuevo y sigue sin funcionar.', 6, 1, 5, NULL, 20, 38, NULL, NULL, '2026-04-08 11:07:09', '2026-04-10 11:07:09', 0, 0, NULL, NULL, '2026-04-09 12:00:28', '2026-04-09 12:00:28', NULL, 0, NULL, '2026-04-07 11:07:09', '2026-04-09 12:00:28', NULL), (17, 'TKT-0017', 'No me deja consultar en CERTIHUELLA', 'No me sale la verificación del asociado en la Certihuella y me sale un error', 6, 2, 21, NULL, 22, 38, NULL, NULL, '2026-04-07 20:39:13', '2026-04-08 12:39:13', 0, 0, NULL, NULL, '2026-04-16 17:07:00', '2026-04-16 17:07:00', NULL, 0, NULL, '2026-04-07 12:39:13', '2026-04-16 17:07:00', NULL), (18, 'TKT-0018', 'Impresión Linix', 'Se me desconfiguro el tamalño de hoja para imprimir y guardar pdf en Linix.', 6, 3, 22, NULL, 23, 38, NULL, NULL, '2026-04-07 18:20:35', '2026-04-08 00:20:35', 0, 0, NULL, NULL, '2026-04-09 09:28:27', '2026-04-09 09:28:27', 3, 0, NULL, '2026-04-07 16:20:35', '2026-04-09 14:16:27', NULL), (19, 'TKT-0019', 'No salen las llamadas', 'No salen las llamadas desde el 3X', 6, 2, 4, NULL, 23, 38, NULL, NULL, '2026-04-08 00:21:49', '2026-04-08 16:21:49', 0, 0, NULL, NULL, '2026-04-09 12:01:07', '2026-04-09 12:01:07', 3, 0, NULL, '2026-04-07 16:21:49', '2026-04-09 14:17:03', NULL), (20, 'TKT-0020', 'Error lector de validación de identidad', 'El aplicativo deja ingresar con el usuario y la clave, deja registrar las huellas, sin embrago al momento de la validación, no carga los datos de la persona.', 6, 2, 9, NULL, 5, 38, NULL, NULL, '2026-04-08 17:24:01', '2026-04-09 09:24:01', 0, 0, NULL, NULL, '2026-04-17 17:22:17', '2026-04-17 17:22:17', NULL, 0, NULL, '2026-04-08 09:24:01', '2026-04-17 17:22:17', NULL), (21, 'TKT-0021', 'No me deja imprimir documentos', 'La impresora me sale sin conexión.', 6, 2, 3, NULL, 14, 38, NULL, NULL, '2026-04-08 18:14:23', '2026-04-09 10:14:23', 0, 0, NULL, NULL, '2026-04-10 08:37:22', '2026-04-10 08:37:22', NULL, 0, NULL, '2026-04-08 10:14:23', '2026-04-10 08:37:22', NULL), (22, 'TKT-0022', 'Permisos Linix', 'Por favor colaborarnos con permisos para Mallerly Castañeda, quien va a trabajar en horas de la tarde en la oficina de Facatativa, reemplazando a Durley Rey.', 6, 3, 22, NULL, 7, 38, NULL, NULL, '2026-04-08 13:27:57', '2026-04-08 19:27:57', 0, 0, NULL, NULL, '2026-04-09 09:27:45', '2026-04-09 09:27:45', NULL, 0, NULL, '2026-04-08 11:27:57', '2026-04-09 09:27:45', NULL), (23, 'TKT-0023', 'No me permitía ingresar al Forticlient, no me cargaba correo, Chatbot, Coplix', 'Ya la mesa de ayuda me dio una solución', 6, 2, 23, NULL, 39, 38, NULL, NULL, '2026-04-09 01:13:20', '2026-04-09 17:13:20', 0, 0, NULL, NULL, '2026-04-09 09:30:32', '2026-04-09 09:30:32', NULL, 0, NULL, '2026-04-08 17:13:20', '2026-04-09 09:30:32', NULL), (24, 'TKT-0024', 'EL PC CON USUARIO SOPORTE 5 NO COJE EL INTERNET', 'Se prendió el computador y no tenia internet', 6, 2, 2, NULL, 22, 38, NULL, NULL, '2026-04-09 16:04:55', '2026-04-10 08:04:55', 0, 0, NULL, NULL, '2026-04-10 08:40:46', '2026-04-10 08:40:46', NULL, 0, NULL, '2026-04-09 08:04:55', '2026-04-10 08:40:46', NULL), (25, 'TKT-0025', 'no puedo imprimir', 'no me deja imprimir', 6, 1, 3, NULL, 20, 38, NULL, NULL, '2026-04-10 08:50:56', '2026-04-12 08:50:56', 0, 0, NULL, NULL, '2026-04-13 12:47:43', '2026-04-13 12:47:43', NULL, 0, NULL, '2026-04-09 08:50:56', '2026-04-13 12:47:43', NULL), (26, 'TKT-0026', 'No me quiere abrir los archivos en PDF', 'En el momento de descargar un archivo en pdf de mi PC no me abrirlo y me pide descargar o iniciar sesión de pdf', 6, 2, 8, NULL, 22, 38, NULL, NULL, '2026-04-09 17:30:21', '2026-04-10 09:30:21', 0, 0, NULL, NULL, '2026-04-10 08:39:57', '2026-04-10 08:39:57', NULL, 0, NULL, '2026-04-09 09:30:21', '2026-04-10 08:39:57', NULL), (27, 'TKT-0027', 'FALLAS EN LECTURA DACTILAR DE REGITRADURIA', 'Buenas tardes se presenta fallas en la lectura de huellas dactilares en los dos equipos de Chia', 6, 3, 4, NULL, 2, 38, NULL, NULL, '2026-04-09 16:36:31', '2026-04-09 22:36:31', 0, 0, NULL, '2026-04-13 14:52:59', '2026-04-13 14:53:02', '2026-04-13 14:53:02', NULL, 0, NULL, '2026-04-09 14:36:31', '2026-04-13 14:53:02', NULL), (28, 'TKT-0028', 'Que no me llegue mi carpeta de entrada del correo electrónico ninguna notificación de WM', 'Llega a mi carpeta de entradas todas las notificaciones de WM que se generan por las tareas en la oficina de Facatativá, en ocasiones son tantas que no alcanzo a ver los mensajes que debo tener en cuenta para alguna gestión.\r\nSolicito que se cree una carpeta para que todas las notificaciones de WM lleguen allí.', 6, 3, 10, NULL, 7, 38, NULL, NULL, '2026-04-09 16:43:49', '2026-04-09 22:43:49', 0, 0, NULL, NULL, '2026-04-10 08:36:13', '2026-04-10 08:36:13', NULL, 0, NULL, '2026-04-09 14:43:49', '2026-04-10 08:36:13', NULL), (29, 'TKT-0029', 'Error en el lector de validaciòn de identidad', 'El huellero de validación de identidad genera error, no deja ingresar al sistema', 5, 2, 5, NULL, 4, 38, NULL, NULL, '2026-04-09 22:48:05', '2026-04-10 14:48:05', 0, 0, NULL, '2026-04-14 14:38:47', NULL, NULL, NULL, 0, NULL, '2026-04-09 14:48:05', '2026-06-26 15:04:02', NULL), (30, 'TKT-0030', 'Las impresiones están saliendo recortadas', 'la momento de enviar una impresion desde linix, esta saliendo el contenido recortado', 6, 2, 3, NULL, 10, 38, NULL, NULL, '2026-04-10 17:37:15', '2026-04-11 09:37:15', 0, 0, NULL, '2026-04-13 14:17:45', '2026-04-13 14:18:00', '2026-04-13 14:18:00', NULL, 0, NULL, '2026-04-10 09:37:15', '2026-04-13 14:18:00', NULL), (31, 'TKT-0031', 'Revisión de Caso FATCA y CRS', 'Buen día por favor, realizar seguimiento al Caso FATCA y CRS:\r\n\r\nPara cumplir con la debida diligencia exigida por la normativa FATCA y CRS, debemos primero identificar a los asociados con residencia fiscal en otros países. Actualmente, este campo no está incorporado en el formato en formas del aplicativo Linix de vinculación y/o actualización de datos, por lo que su inclusión resulta prioritaria.', 6, 3, 21, 2, 13, 38, 1, NULL, '2026-04-10 14:27:19', '2026-04-10 20:27:19', 0, 0, NULL, NULL, '2026-04-13 11:37:18', '2026-04-13 11:37:18', NULL, 0, NULL, '2026-04-10 12:27:19', '2026-04-13 11:37:18', NULL), (32, 'TKT-0032', 'En linix en la fecha de nacimiento no me deja cambiar la fecha', 'Voy a realizar un cambio de la fecha de nacimiento y dice campo protegido de actualizacion, lo cula no me deja hacer la validación.', 6, 3, 22, NULL, 36, 38, NULL, NULL, '2026-04-10 17:35:40', '2026-04-10 23:35:40', 0, 0, NULL, NULL, '2026-04-13 08:35:40', '2026-04-13 08:35:40', NULL, 0, NULL, '2026-04-10 15:35:40', '2026-04-13 08:35:40', NULL), (33, 'TKT-0033', 'No puedo acceder al escritorio remoto', 'No me deja ingresar a Linix', 6, 4, 22, NULL, 23, 38, NULL, NULL, '2026-04-13 08:41:29', '2026-04-13 11:41:29', 0, 0, NULL, NULL, '2026-04-13 12:42:00', '2026-04-13 12:42:00', 5, 0, NULL, '2026-04-13 07:41:29', '2026-04-13 12:44:05', NULL), (34, 'TKT-0034', 'No puedo recibir ni enviar en mí correo', 'El correo no me deja recibir ni enviar correo', 6, 2, 10, NULL, 22, 38, NULL, NULL, '2026-04-13 15:51:48', '2026-04-14 07:51:48', 0, 0, NULL, '2026-04-13 08:02:49', '2026-04-13 12:46:14', '2026-04-13 12:46:14', NULL, 0, NULL, '2026-04-13 07:51:48', '2026-04-13 12:46:14', NULL), (35, 'TKT-0035', 'No tengo correo', 'No puedo ingresar al correo', 6, 1, NULL, NULL, 21, 38, NULL, NULL, '2026-04-14 08:07:57', '2026-04-16 08:07:57', 0, 0, NULL, NULL, '2026-04-14 12:55:54', '2026-04-14 12:55:54', NULL, 0, NULL, '2026-04-13 08:07:57', '2026-04-14 12:55:54', NULL), (36, 'TKT-0036', 'Solicitud de usuario y clave para acceder el remoto', 'Se requiere usuario y contraseña para acceder al remoto', 6, 1, 9, NULL, 5, 38, NULL, NULL, '2026-04-14 08:30:21', '2026-04-16 08:30:21', 0, 0, NULL, '2026-04-13 08:42:27', '2026-04-13 08:42:37', '2026-04-13 08:42:37', NULL, 0, NULL, '2026-04-13 08:30:21', '2026-04-13 12:48:21', NULL), (37, 'TKT-0037', 'Error en impresiòn', 'La impresora imprime los documentos cortados como lo son pagares y solicitudes de crédito.', 6, 4, 3, NULL, 4, 38, NULL, NULL, '2026-04-13 09:53:42', '2026-04-13 12:53:42', 0, 0, NULL, NULL, '2026-04-13 12:41:13', '2026-04-13 12:41:13', NULL, 0, NULL, '2026-04-13 08:53:42', '2026-04-13 12:41:13', NULL), (38, 'TKT-0038', 'No funciona WorkManager.', 'Estoy desde casa y no me ingresa a WorkManager.', 6, 4, 23, NULL, 28, 38, NULL, NULL, '2026-04-13 10:24:42', '2026-04-13 13:24:42', 0, 0, NULL, NULL, '2026-04-13 12:33:53', '2026-04-13 12:33:53', NULL, 0, NULL, '2026-04-13 09:24:42', '2026-04-13 12:33:53', NULL), (39, 'TKT-0039', 'FECHA DE NACIMIENTO', 'Ingresar fecha de nacimiento al beneficiario JULIAN SANTIAGO PIÑEROS RIVAS identificado con tarjeta n 1070985659\r\nFecha de nacimiento: 29 de julio del 2016', 6, 2, 22, NULL, 4, 38, NULL, NULL, '2026-04-13 19:04:33', '2026-04-14 11:04:33', 0, 0, NULL, NULL, '2026-04-13 12:33:10', '2026-04-13 12:33:10', NULL, 0, NULL, '2026-04-13 11:04:33', '2026-04-13 12:33:10', NULL), (40, 'TKT-0040', 'CORRECCION FECHA DE NACIMIENTO', 'Ingresar fecha 29/08/2014 del beneficiario con numero CC 1070978299.', 6, 2, 22, NULL, 6, 38, NULL, NULL, '2026-04-13 19:44:09', '2026-04-14 11:44:09', 0, 0, NULL, NULL, '2026-04-13 12:44:53', '2026-04-13 12:44:53', 5, 0, NULL, '2026-04-13 11:44:09', '2026-04-13 17:05:41', NULL), (41, 'TKT-0041', 'SCANER', 'No guarda los archivos, se demora en los procesos.', 6, 3, 3, NULL, 1, 38, NULL, NULL, '2026-04-13 16:19:08', '2026-04-13 22:19:08', 0, 0, NULL, NULL, '2026-04-14 17:29:38', '2026-04-14 17:29:38', NULL, 0, NULL, '2026-04-13 14:19:08', '2026-04-14 17:29:38', NULL), (42, 'TKT-0042', 'Impresora en remoto', 'En remoto no se evidencia la opción de impresora', 6, 1, NULL, NULL, 24, 38, NULL, NULL, '2026-04-14 15:01:35', '2026-04-16 15:01:35', 0, 0, NULL, NULL, '2026-04-14 17:31:22', '2026-04-14 17:31:22', NULL, 0, NULL, '2026-04-13 15:01:35', '2026-04-14 17:31:22', NULL), (43, 'TKT-0043', 'No puedo imprimir... No deberias cerrar el caso sin resolverlo.', 'No puedo imprimir... No deberias cerrar el caso sin resolverlo.', 6, 2, 3, NULL, 3, 38, NULL, NULL, '2026-04-14 00:25:34', '2026-04-14 16:25:34', 0, 0, NULL, NULL, '2026-04-21 17:16:43', '2026-04-21 17:16:43', NULL, 0, NULL, '2026-04-13 16:25:34', '2026-04-21 17:16:43', NULL), (44, 'TKT-0044', 'REVISION IMPRESORA', 'En linix la impresora se desconecta y no imprime correctamente.', 6, 3, 3, NULL, 6, 38, NULL, NULL, '2026-04-13 19:05:19', '2026-04-14 01:05:19', 0, 0, NULL, NULL, '2026-04-14 15:16:54', '2026-04-14 15:16:54', NULL, 0, NULL, '2026-04-13 17:05:19', '2026-04-14 15:16:54', NULL), (45, 'TKT-0045', 'Solicito un portatil para trabajar en casa', 'Tengo trabajo en casa y necesito un computador portátil', 6, 2, 2, NULL, 22, 38, NULL, NULL, '2026-04-14 01:11:55', '2026-04-14 17:11:55', 0, 0, NULL, NULL, '2026-04-14 12:53:03', '2026-04-14 12:53:03', NULL, 0, NULL, '2026-04-13 17:11:55', '2026-04-14 12:53:07', NULL), (46, 'TKT-0046', 'No tengo acceso a las carpetas en red', 'Estoy trabajando desde casa y no tengo acceso a las carpetas de cobranzas', 6, 2, 15, NULL, 22, 38, NULL, NULL, '2026-04-14 15:41:44', '2026-04-15 07:41:44', 0, 0, NULL, NULL, '2026-04-14 15:14:42', '2026-04-14 15:14:42', NULL, 0, NULL, '2026-04-14 07:41:44', '2026-04-14 15:14:42', NULL), (47, 'TKT-0047', 'No tengo conexión a Linix', 'No tengo conexión remota con Linix,', 6, 2, 22, NULL, 32, 38, NULL, NULL, '2026-04-14 15:52:49', '2026-04-15 07:52:49', 0, 0, NULL, NULL, '2026-04-14 15:14:10', '2026-04-14 15:14:10', NULL, 0, NULL, '2026-04-14 07:52:49', '2026-04-14 15:14:10', NULL), (48, 'TKT-0048', 'No me funciona el remoto', 'No puedo acceder a Linix', 6, 3, NULL, NULL, 23, 38, NULL, NULL, '2026-04-14 10:06:48', '2026-04-14 16:06:48', 0, 0, NULL, NULL, '2026-04-14 12:50:13', '2026-04-14 12:50:13', 5, 0, NULL, '2026-04-14 08:06:48', '2026-04-14 12:53:21', NULL), (49, 'TKT-0049', 'No llegan notificaciones de WM', 'Desde el día de ayer lunes 13 de marzo no están llegando notificaciones de WorkManager.', 6, 2, 23, NULL, 32, 38, NULL, NULL, '2026-04-14 16:14:34', '2026-04-15 08:14:34', 0, 0, NULL, '2026-04-14 10:12:07', '2026-04-14 15:13:22', '2026-04-14 15:13:22', NULL, 0, NULL, '2026-04-14 08:14:34', '2026-04-14 15:13:22', NULL), (50, 'TKT-0050', 'Otorgar permisos al reporte 7031', 'Buen día,\r\n\r\nSolicito por favor darle permiso al usuario fedef_wrodriguez el reporte 7031.\r\n\r\nQuedo atento, gracias.', 6, 2, 9, 2, 13, 38, 3, NULL, '2026-04-14 23:16:36', '2026-04-15 15:16:36', 0, 0, NULL, '2026-04-14 15:42:45', '2026-04-14 17:30:53', '2026-04-14 17:30:53', NULL, 0, NULL, '2026-04-14 15:16:36', '2026-04-14 17:30:53', NULL), (51, 'TKT-0051', 'FECHA DE NACIMIENTO', 'Ingresar fecha de nacimiento al beneficiario DELGADO HENAO DANNA VALENTINA identificado con tarjeta n 1070385845\r\nFecha de nacimiento: 06 de mayo del 2005', 6, 1, 22, NULL, 4, 38, NULL, NULL, '2026-04-15 16:10:21', '2026-04-17 16:10:21', 0, 0, NULL, NULL, '2026-04-16 14:38:13', '2026-04-16 14:38:13', NULL, 0, NULL, '2026-04-14 16:10:21', '2026-04-16 14:38:13', NULL), (52, 'TKT-0052', 'Revision de Toner', 'Por favor de tu ayuda programando la recarga de los tóner disponibles, así mismo la revisión de 1 tóner el cual no funciono en el momento de colocarlo en la impresora.', 6, 2, 3, NULL, 4, 38, NULL, NULL, '2026-04-15 01:03:37', '2026-04-15 17:03:37', 0, 0, NULL, NULL, '2026-04-17 17:17:16', '2026-04-17 17:17:16', NULL, 0, NULL, '2026-04-14 17:03:37', '2026-04-17 17:17:16', NULL), (53, 'TKT-0053', 'Reporte pagares con fecha de creación', 'Requiero un reporte con numero de pagare y su fecha de creación, esto es para proceder con la destrucción de los pagares que no están respaldando créditos o el asociado se retiro de Fedef y tienen mas de 5 años de vigencia.', 6, 1, 22, NULL, 7, 38, NULL, NULL, '2026-04-15 17:13:03', '2026-04-17 17:13:03', 0, 0, NULL, NULL, '2026-04-21 17:15:34', '2026-04-21 17:15:34', NULL, 0, NULL, '2026-04-14 17:13:03', '2026-04-21 17:15:34', NULL), (54, 'TKT-0054', 'Lentitud para imprimir', 'La impresora en varias ocasiones se pone lenta y hay que reiniciarla para que funcione con normalidad, al encenderla funciona con normalidad y al pasar el tiempo se vuelve lenta al punto que se demora al imprimir hasta 2 minutos y hasta mas.', 6, 3, 3, NULL, 35, 38, NULL, NULL, '2026-04-15 10:32:12', '2026-04-15 16:32:12', 0, 0, NULL, NULL, '2026-04-16 16:53:27', '2026-04-16 16:53:27', NULL, 0, NULL, '2026-04-15 08:32:12', '2026-04-16 16:53:27', NULL), (55, 'TKT-0055', 'error aplicativo digiturno', 'presenta error en la plataforma de digiturno solo en mi equipo', 6, 2, 9, NULL, 10, 13, NULL, NULL, '2026-04-15 17:43:40', '2026-04-16 09:43:40', 0, 0, NULL, '2026-04-15 11:07:53', '2026-04-16 14:43:36', '2026-04-16 14:43:36', NULL, 0, NULL, '2026-04-15 09:43:40', '2026-04-16 14:43:36', NULL), (56, 'TKT-0056', 'El scanner del segundo piso no funciona', 'Aparece sin red, no escanea.', 6, 3, 3, NULL, 30, 38, NULL, NULL, '2026-04-15 15:37:24', '2026-04-15 21:37:24', 0, 0, NULL, NULL, '2026-04-17 17:19:05', '2026-04-17 17:19:05', NULL, 0, NULL, '2026-04-15 13:37:24', '2026-04-17 17:19:05', NULL), (57, 'TKT-0057', 'El scanner del segundo piso no funciona', 'Aparece sin red, no escanea.', 6, 3, 3, NULL, 30, 38, NULL, NULL, '2026-04-15 15:37:27', '2026-04-15 21:37:27', 0, 0, NULL, NULL, '2026-04-17 17:18:54', '2026-04-17 17:18:54', NULL, 0, NULL, '2026-04-15 13:37:27', '2026-04-17 17:18:54', NULL), (58, 'TKT-0058', 'La contraseña de Linix vencerá dentro de dos días.', 'La contraseña de Linix vencerá dentro de dos días.', 6, 2, 22, NULL, 36, 38, NULL, NULL, '2026-04-15 22:17:33', '2026-04-16 14:17:33', 0, 0, NULL, NULL, '2026-04-17 17:21:16', '2026-04-17 17:21:16', NULL, 0, NULL, '2026-04-15 14:17:33', '2026-04-17 17:21:16', NULL), (59, 'TKT-0059', 'La contraseña de Linix vencerá dentro de dos días.', 'La contraseña de Linix vencerá dentro de dos días.', 6, 2, 22, NULL, 36, 38, NULL, NULL, '2026-04-15 22:17:34', '2026-04-16 14:17:34', 0, 0, NULL, NULL, '2026-04-16 14:41:10', '2026-04-16 14:41:10', NULL, 0, NULL, '2026-04-15 14:17:34', '2026-04-16 14:41:15', NULL), (60, 'TKT-0060', 'Configurar tamaño impresión LINIX', 'AL momento de imprimir en el Linix sale cortada la imagen', 6, 2, NULL, NULL, 23, 38, NULL, NULL, '2026-04-15 22:19:10', '2026-04-16 14:19:10', 0, 0, NULL, NULL, '2026-04-17 17:20:40', '2026-04-17 17:20:40', 4, 0, NULL, '2026-04-15 14:19:10', '2026-05-19 12:56:56', NULL), (61, 'TKT-0061', 'Cambio de fecha de nacimiento beneficiario en Linix', 'Se solicita el cambio de la fecha de nacimiento de la beneficiaria CC 1070386015 Calderón Ahumada Paula Alejandra, hija de Asociado CC 80429237 CALDERON MOTTA LUIS ALFONSO, Se adjunta copia de la cedula.', 6, 2, 22, NULL, 5, 38, NULL, NULL, '2026-04-16 17:31:03', '2026-04-17 09:31:03', 0, 0, NULL, NULL, '2026-04-16 14:37:58', '2026-04-16 14:37:58', NULL, 0, NULL, '2026-04-16 09:31:03', '2026-04-16 14:37:58', NULL), (62, 'TKT-0062', 'ERROR EN EL LECTOR', 'El lector no funciona para verificar las huellas de los asociados', 6, 3, 2, NULL, 4, 38, NULL, NULL, '2026-04-16 14:03:19', '2026-04-16 20:03:19', 0, 0, NULL, NULL, '2026-04-17 17:18:43', '2026-04-17 17:18:43', NULL, 0, NULL, '2026-04-16 12:03:19', '2026-04-17 17:18:43', NULL), (63, 'TKT-0063', 'NO ESTA SIRVIENDO EL REGISTRO DE HUELLA EN LINIX', 'NO ESTA SIRVIENDO EL REGISTRO DE HUELLA EN LINIX', 6, 3, 4, NULL, 10, 38, NULL, NULL, '2026-04-16 17:43:50', '2026-04-16 23:43:50', 0, 0, NULL, NULL, '2026-04-17 17:18:17', '2026-04-17 17:18:17', NULL, 0, NULL, '2026-04-16 15:43:50', '2026-04-17 17:18:17', NULL), (64, 'TKT-0064', 'En linix no registra el municipio de Cotorra - Cordoba', 'En linix no registra el municipio de Cotorra - Cordoba', 6, 2, 22, NULL, 12, 38, NULL, NULL, '2026-04-17 17:15:20', '2026-04-18 09:15:20', 0, 0, NULL, NULL, '2026-04-17 17:20:11', '2026-04-17 17:20:11', NULL, 0, NULL, '2026-04-17 09:15:20', '2026-04-17 17:20:11', NULL), (65, 'TKT-0065', 'No esta sirviendo la impresora linix', 'No esta sirviendo la impresora linix', 6, 4, 3, NULL, 10, 38, NULL, NULL, '2026-04-17 11:16:24', '2026-04-17 14:16:24', 0, 0, NULL, NULL, '2026-04-17 17:17:36', '2026-04-17 17:17:36', NULL, 0, NULL, '2026-04-17 10:16:24', '2026-04-17 17:17:36', NULL), (66, 'TKT-0066', 'Clave de ingreso', 'No me permite ingreso a mi PC, no me reconoce la clave', 6, 4, 2, NULL, 39, 13, NULL, NULL, '2026-04-17 11:32:24', '2026-04-17 14:32:24', 0, 0, NULL, '2026-04-17 14:15:27', '2026-04-17 10:59:24', '2026-04-17 16:46:03', NULL, 0, NULL, '2026-04-17 10:32:24', '2026-04-17 16:46:03', NULL), (67, 'TKT-0067', 'Clave de ingreso al portátil', 'Necesito de su colaboración revisando la clave de ingreso al portátil HP ya que me encuentro en finca', 6, 3, 2, NULL, 2, 38, NULL, NULL, '2026-04-17 13:12:16', '2026-04-17 19:12:16', 0, 0, NULL, NULL, '2026-04-17 17:17:59', '2026-04-17 17:17:59', NULL, 0, NULL, '2026-04-17 11:12:16', '2026-04-17 17:17:59', NULL), (68, 'TKT-0068', 'Revisión del telefono', 'Las llamadas entrantes y salientes, externas e internas, se escuchan demasiado lejos', 6, 2, 21, NULL, 15, 38, NULL, NULL, '2026-04-17 19:27:37', '2026-04-18 11:27:37', 0, 0, NULL, NULL, '2026-04-27 20:34:51', '2026-04-27 20:34:51', NULL, 0, NULL, '2026-04-17 11:27:37', '2026-04-27 20:34:51', NULL), (69, 'TKT-0069', 'Solicitar equipo para trabajo en casa', 'Trabajo en casa el día lunes 20 de Abril 2026', 6, 2, 2, NULL, 34, NULL, NULL, NULL, '2026-04-17 23:10:17', '2026-04-18 15:10:17', 0, 0, NULL, '2026-04-17 16:19:08', '2026-04-17 16:18:44', '2026-04-17 16:18:44', 5, 0, NULL, '2026-04-17 15:10:17', '2026-04-29 09:18:15', NULL), (70, 'TKT-0070', 'No puedo acceder a Linix', 'No puedo acceder a Linix desde la casa', 6, 2, 22, NULL, 22, 38, NULL, NULL, '2026-04-20 15:46:51', '2026-04-21 07:46:51', 0, 0, NULL, NULL, '2026-04-21 17:13:13', '2026-04-21 17:13:13', NULL, 0, NULL, '2026-04-20 07:46:51', '2026-04-21 17:13:13', NULL), (71, 'TKT-0071', 'Restablecer clave de Linix', 'Restablecer clave de Linix \r\nUsuario : EYMG', 6, 3, 22, NULL, 39, 38, NULL, NULL, '2026-04-20 10:19:35', '2026-04-20 16:19:35', 0, 0, NULL, NULL, '2026-04-21 17:14:00', '2026-04-21 17:14:00', NULL, 0, NULL, '2026-04-20 08:19:35', '2026-04-21 17:14:00', NULL), (72, 'TKT-0072', 'No puedo acceder a mi correo', 'Desde el día viernes no he podido ingresar a mi correo.', 6, 3, 16, NULL, 18, 38, NULL, NULL, '2026-04-20 11:36:35', '2026-04-20 17:36:35', 0, 0, NULL, NULL, '2026-04-21 17:14:29', '2026-04-21 17:14:29', NULL, 0, NULL, '2026-04-20 09:36:35', '2026-04-21 17:14:29', NULL), (73, 'TKT-0073', 'Me sale no conectado a internet', 'Sale que no esta conectado a internet ya agote posibilidades de conectar y desconectar y cambiar de cable pero no funciona', 6, 4, 12, NULL, 16, 38, NULL, NULL, '2026-04-21 08:56:02', '2026-04-21 11:56:02', 0, 0, NULL, NULL, '2026-04-21 17:15:07', '2026-04-21 17:15:07', 5, 0, NULL, '2026-04-21 07:56:02', '2026-04-22 11:12:06', NULL), (74, 'TKT-0074', 'Aplicativo B2B.', 'Buenos días, \r\n\r\nPor favor me ayudan a revisar el aplictivo de compras de Alkosto me genera un error en el momento de crear la orden, cuando lo realizo desde otro computador si me permite por lo que creo que el tema es directamente del mio. \r\n\r\nYa me comunique directamente con la asesora de Alkosto y me indica que ningun otro fondo de empleados presenta este error. \r\n\r\nMuchas gracias, feliz día.', 6, 2, 2, NULL, 19, 38, NULL, NULL, '2026-04-21 16:14:45', '2026-04-22 08:14:45', 0, 0, NULL, NULL, '2026-04-27 20:49:14', '2026-04-27 20:49:14', NULL, 0, NULL, '2026-04-21 08:14:45', '2026-04-27 20:49:14', NULL), (75, 'TKT-0075', 'No puedo acceder al correo', 'el correo no responde', 6, 2, 10, NULL, 22, 38, NULL, NULL, '2026-04-21 16:35:24', '2026-04-22 08:35:24', 0, 0, NULL, NULL, '2026-04-23 08:56:57', '2026-04-23 08:56:57', NULL, 0, NULL, '2026-04-21 08:35:24', '2026-04-23 08:56:57', NULL), (76, 'TKT-0076', 'Confirmar correo spam', 'Llegó correo la bandeja de Fedef@fedef-co.com: que parece spam', 6, 3, 10, NULL, 15, 38, NULL, NULL, '2026-04-21 13:59:59', '2026-04-21 19:59:59', 0, 0, NULL, NULL, '2026-04-21 17:12:38', '2026-04-21 17:12:38', NULL, 0, NULL, '2026-04-21 11:59:59', '2026-04-21 17:12:38', NULL), (77, 'TKT-0077', 'DIGITUARNO SIN PAPEL', 'El digiturno se quedo sin papel', 6, 2, NULL, NULL, 37, 13, NULL, NULL, '2026-04-21 23:47:58', '2026-04-22 15:47:58', 0, 0, NULL, NULL, '2026-04-22 08:26:35', '2026-04-22 08:26:35', NULL, 0, NULL, '2026-04-21 15:47:58', '2026-04-22 08:26:35', NULL), (78, 'TKT-0078', 'LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', 'LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', 6, 2, 22, NULL, 37, 38, NULL, NULL, '2026-04-22 15:49:47', '2026-04-23 07:49:47', 0, 0, NULL, '2026-04-22 10:43:48', '2026-04-22 10:44:09', '2026-04-22 10:44:09', NULL, 0, NULL, '2026-04-22 07:49:47', '2026-04-22 10:44:09', NULL), (79, 'TKT-0079', 'Grabación del 21 de abril 2026, de la 4pm a las 5pm, de tesorería 1', 'Grabación del 21 de abril 2026, de la 4pm a las 5pm, de tesorería 1', 6, 2, NULL, NULL, 35, 13, NULL, NULL, '2026-04-22 16:28:15', '2026-04-23 08:28:15', 0, 0, NULL, '2026-04-22 08:39:18', '2026-04-22 11:19:56', '2026-04-22 11:19:56', NULL, 0, NULL, '2026-04-22 08:28:15', '2026-04-22 11:19:56', NULL), (80, 'TKT-0080', 'No he podido descargar las facturas de Tigo que han llegado.', 'No he podido descargar las facturas de Tigo que han llegado.\r\n\r\nAdjunto detalle en archivo adjunto.', 6, 3, 8, NULL, 15, 38, NULL, NULL, '2026-04-22 10:35:35', '2026-04-22 16:35:35', 0, 0, NULL, '2026-04-23 08:57:40', '2026-05-05 09:11:07', '2026-05-05 09:11:07', NULL, 0, NULL, '2026-04-22 08:35:35', '2026-05-05 09:11:07', NULL), (81, 'TKT-0081', 'Hullero dactilar registraduría', 'Buenos días\r\nNo guarda el registro de la huella dactilar', 6, 1, 2, NULL, 2, 38, NULL, NULL, '2026-04-23 11:20:55', '2026-04-25 11:20:55', 0, 0, NULL, NULL, '2026-04-23 12:08:00', '2026-04-23 12:08:00', NULL, 0, NULL, '2026-04-22 11:20:55', '2026-04-23 12:08:00', NULL), (82, 'TKT-0082', 'Adaptador para entrada USB', 'Buenos días,\r\n\r\nMe permito solicitar su amable colaboración con un adaptador USB para los dos computadores de la sede en Chía, ya que actualmente contamos con una entrada insuficiente. Esto nos obliga a desconectar algún implemento del equipo para poder conectar otro.', 6, 2, 2, NULL, 2, 38, NULL, NULL, '2026-04-22 19:23:57', '2026-04-23 11:23:57', 0, 0, NULL, NULL, '2026-04-27 20:47:22', '2026-04-27 20:47:22', NULL, 0, NULL, '2026-04-22 11:23:57', '2026-04-27 20:47:22', NULL), (83, 'TKT-0083', 'Revisión equipo portátil', 'Agradezco puedan revisar mi equipo portátil, ya que, estoy trabajando y de un momento a otro el equipo se queda se bloquea, las páginas no funcionan y debo esperar hasta que vuelva a funcionar, utilizar herramientas como Excel es muy tedioso ya que siempre pasa lo mismo.', 6, 3, 2, NULL, 29, 38, NULL, NULL, '2026-04-22 13:49:44', '2026-04-22 19:49:44', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-22 11:49:44', '2026-06-26 19:29:25', NULL), (84, 'TKT-0084', 'CREAR CIUDAD DE RESIDENCIA EXTERIOR', 'Por favor tu ayuda creando la siguiente ciudad de residencia del pais de AUSTRALIA Estado Brisbane', 6, 2, 22, NULL, 37, 38, NULL, NULL, '2026-04-23 00:50:59', '2026-04-23 16:50:59', 0, 0, NULL, NULL, '2026-04-23 12:08:49', '2026-04-23 12:08:49', NULL, 0, NULL, '2026-04-22 16:50:59', '2026-04-23 12:08:49', NULL), (85, 'TKT-0085', 'Cambio de Office', 'Solicito de tu colaboración para cambiar el office ya que me abre desde el navegador mas no desde los programas de office.', 6, 1, 8, NULL, 5, 13, NULL, NULL, '2026-04-24 08:01:58', '2026-04-26 08:01:58', 0, 0, NULL, '2026-04-23 08:30:07', '2026-04-23 08:30:11', '2026-04-23 08:30:11', NULL, 0, NULL, '2026-04-23 08:01:58', '2026-04-23 08:49:29', NULL), (86, 'TKT-0086', 'CAMBIAR FECHA DE ACTUALIZACION DE DATOS', 'Buen dia por favor tu ayuda realizando el cambio de la fecha de actualizacion de datos del asociado 1073527588 al cual se realizo la actualizacion de informacion del exteriror el dia de hoy \r\n\r\nM', 6, 1, NULL, NULL, 37, 38, NULL, NULL, '2026-04-24 09:14:13', '2026-04-26 09:14:13', 0, 0, NULL, NULL, '2026-04-23 12:07:24', '2026-04-23 12:07:24', NULL, 0, NULL, '2026-04-23 09:14:13', '2026-04-23 12:07:24', NULL), (87, 'TKT-0087', 'ERROR PDF', 'Error al abrir los archivos de PDF', 6, 3, 7, NULL, 33, 13, NULL, NULL, '2026-04-23 12:45:20', '2026-04-23 18:45:20', 0, 0, NULL, NULL, '2026-05-12 16:40:57', '2026-05-12 16:40:57', NULL, 0, NULL, '2026-04-23 10:45:20', '2026-05-12 16:40:57', NULL), (88, 'TKT-0088', 'NO DEJA CREAR LA FECHA DE NACIMIENTO', 'No permite crear la fecha de nacimiento del beneficiario la fecha es: 20 marzo 1998', 6, 1, 22, NULL, 37, 38, NULL, NULL, '2026-04-24 16:58:28', '2026-04-26 16:58:28', 0, 0, NULL, NULL, '2026-04-27 20:37:28', '2026-04-27 20:37:28', NULL, 0, NULL, '2026-04-23 16:58:28', '2026-04-27 20:37:28', NULL), (89, 'TKT-0089', 'Ayuda con la impresora', 'La impresora no aparece en el escritorio remoto de tesorería 2', 6, 3, 3, NULL, 8, 13, NULL, NULL, '2026-04-24 13:28:09', '2026-04-24 19:28:09', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-24 11:28:09', '2026-06-26 19:29:25', NULL), (90, 'TKT-0090', 'Las presentaciones en Power Point, presentan problemas al momento de guardar.', 'Las presentaciones en Power Point, presentan problemas al momento de guardar, debo renombrar el archivo para que me permita guardar los cambios.\r\n\r\nAgradezco pronta colaboración porque es para la presentación de la reunión de JD de mañana 25 de abril.\r\n\r\nGracias.', 6, 3, 7, NULL, 15, 38, NULL, NULL, '2026-04-24 14:09:00', '2026-04-24 20:09:00', 0, 0, NULL, NULL, '2026-04-27 20:28:49', '2026-04-27 20:28:49', NULL, 0, NULL, '2026-04-24 12:09:00', '2026-04-27 20:28:49', NULL), (91, 'TKT-0091', 'No funcionan las impresiones en tesoreria2', 'La impresora no aparece en el sistema y cuando aparece sale error al imprimir', 6, 4, 3, NULL, 8, 38, NULL, NULL, '2026-04-27 11:43:58', '2026-04-27 14:43:58', 0, 0, NULL, NULL, '2026-05-04 15:23:18', '2026-05-04 15:23:18', NULL, 0, NULL, '2026-04-27 10:43:58', '2026-05-04 15:23:18', NULL), (92, 'TKT-0092', 'CONEXION ESCRITORIO REMOTO', 'Para el trabajo en casa, se genera desconexión constante del Escritorio Remoto', 6, 1, NULL, NULL, 33, 38, NULL, NULL, '2026-04-28 12:56:53', '2026-04-30 12:56:53', 0, 0, NULL, NULL, '2026-04-27 20:44:34', '2026-04-27 20:44:34', NULL, 0, NULL, '2026-04-27 12:56:53', '2026-04-27 20:44:34', NULL), (93, 'TKT-0093', 'CAMBIO DE DIANEMA', 'Al realizar una llamada, al tomar la diadema esta se partió al momento de agarrarla.', 6, 2, 4, NULL, 12, 38, NULL, NULL, '2026-04-27 22:21:34', '2026-04-28 14:21:34', 0, 0, NULL, NULL, '2026-04-27 20:42:11', '2026-04-27 20:42:11', NULL, 0, NULL, '2026-04-27 14:21:34', '2026-04-27 20:42:11', NULL), (94, 'TKT-0094', 'Notificaciones de Workmanager.', 'No me están llegando las notificaciones de Workmanager, al cargar las facturas.', 6, 2, 23, NULL, 15, 38, NULL, NULL, '2026-04-27 22:22:23', '2026-04-28 14:22:23', 0, 0, NULL, NULL, '2026-04-30 12:06:13', '2026-04-30 12:06:13', NULL, 0, NULL, '2026-04-27 14:22:23', '2026-04-30 12:06:13', NULL), (95, 'TKT-0095', 'Por favor revisar el volumen de los teléfonos del área de servicios, ya que están sonando muy bajito', 'Por favor revisar el volumen de los teléfonos del área de servicios, ya que están sonando muy bajito', 6, 3, 4, NULL, 29, 38, NULL, NULL, '2026-04-27 17:38:29', '2026-04-27 23:38:29', 0, 0, NULL, NULL, '2026-04-27 20:57:17', '2026-04-27 20:57:17', NULL, 0, NULL, '2026-04-27 15:38:29', '2026-04-27 20:57:17', NULL), (96, 'TKT-0096', 'ELIMINAR CIUDAD EN LINX', 'Solicito eliminar el campo “ciudad” en el sistema Linix, específicamente en la sección de direcciones COMERCIAL.', 6, 2, 22, NULL, 12, 38, NULL, NULL, '2026-04-28 15:57:24', '2026-04-29 07:57:24', 0, 0, NULL, NULL, '2026-04-29 20:04:36', '2026-04-29 20:04:36', NULL, 0, NULL, '2026-04-28 07:57:24', '2026-04-29 20:04:36', NULL), (97, 'TKT-0097', 'no se estan escuchando las llamadas', 'se recibe llamada pero no se esta escuchando a traves de la diadema', 6, 3, 4, NULL, 10, 38, NULL, NULL, '2026-04-28 11:13:25', '2026-04-28 17:13:25', 0, 0, NULL, NULL, '2026-05-04 08:54:40', '2026-05-04 08:54:40', NULL, 0, NULL, '2026-04-28 09:13:25', '2026-05-04 08:54:40', NULL), (98, 'TKT-0098', 'Solicitud de crédito cortada', 'Al imprimir o guardar en pdf la solicitud de crédito mediante linix, queda cortada', 6, 3, 22, NULL, 24, 38, NULL, NULL, '2026-04-28 11:38:19', '2026-04-28 17:38:19', 0, 0, NULL, NULL, '2026-04-29 20:04:10', '2026-04-29 20:04:10', NULL, 0, NULL, '2026-04-28 09:38:19', '2026-04-29 20:04:10', NULL), (99, 'TKT-0099', 'Un Mouse y un multipuerto', 'Un Mouse y un multipuerto', 5, 3, 4, NULL, 3, 13, NULL, NULL, '2026-04-28 15:07:51', '2026-04-28 21:07:51', 0, 0, NULL, '2026-05-28 14:03:06', NULL, NULL, NULL, 0, NULL, '2026-04-28 13:07:51', '2026-06-26 15:03:32', NULL), (100, 'TKT-0100', 'Equipo para trabajo en casa', 'Solicito por favor un equipo para trabajo en casa el día miércoles 29 de abril.', 6, 2, 2, NULL, 15, 13, NULL, NULL, '2026-04-28 21:21:17', '2026-04-29 13:21:17', 0, 0, NULL, NULL, '2026-05-12 16:42:37', '2026-05-12 16:42:37', NULL, 0, NULL, '2026-04-28 13:21:17', '2026-05-12 16:42:37', NULL), (101, 'TKT-0101', 'No tengo acceso a Linix', 'Ninguna VPN de Linix hay conexión', 6, 3, 22, NULL, 22, 38, NULL, NULL, '2026-04-28 16:35:17', '2026-04-28 22:35:17', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-28 14:35:17', '2026-06-26 19:29:25', NULL), (102, 'TKT-0102', 'FECHA DE NACIMIENTO', 'Ingresar fecha de nacimiento del Asociado SERRANO WILCHES YEISON ANDRES identificado con numero de cédula 1073426622 , ya que anteriormente estaba ingresado como beneficiario y la fecha esta errónea.\r\nFecha de nacimiento: 12 de diciembre del 2006', 6, 2, 22, NULL, 4, 38, NULL, NULL, '2026-04-28 23:46:12', '2026-04-29 15:46:12', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-28 15:46:12', '2026-06-26 19:29:25', NULL), (103, 'TKT-0103', 'CARPETAS COBRANZAS', 'Por favor dar acceso a las carpetas de Cobranzas', 6, 3, 2, NULL, 33, 38, NULL, NULL, '2026-04-29 10:53:46', '2026-04-29 16:53:46', 0, 0, NULL, NULL, '2026-04-29 20:05:20', '2026-04-29 20:05:20', NULL, 0, NULL, '2026-04-29 08:53:46', '2026-04-29 20:05:20', NULL), (104, 'TKT-0104', 'No puedo acceder a work manager', 'Me sale que no puedo acceder al sitio web', 6, 2, NULL, NULL, 8, 38, NULL, NULL, '2026-04-29 17:00:45', '2026-04-30 09:00:45', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-29 09:00:45', '2026-06-26 19:29:25', NULL), (105, 'TKT-0105', 'RED', 'Buen día me ayudas por favor estoy en la oficina de faca y no me deja ingresar a la 10.100. muchas gracias.', 6, 4, 14, NULL, 34, 38, NULL, NULL, '2026-04-29 10:39:32', '2026-04-29 13:39:32', 0, 0, NULL, NULL, '2026-05-05 09:07:51', '2026-05-05 09:07:51', NULL, 0, NULL, '2026-04-29 09:39:32', '2026-05-05 09:07:51', NULL), (106, 'TKT-0106', 'Confirmar seguridad de un correo', 'Confirmar si el corro con fecha 28/04/2026 a las 10:22 pm, es un correo seguro o es spam recibido de: Planillas 472 Correo Notificaciones ', 6, 3, 10, NULL, 15, 38, NULL, NULL, '2026-04-29 13:20:42', '2026-04-29 19:20:42', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-29 11:20:42', '2026-06-26 19:29:25', NULL), (107, 'TKT-0107', 'red linix inestable', 'trabajo en casa red de linix se cae muy frecuente', 6, 1, 22, NULL, 20, 38, NULL, NULL, '2026-04-30 13:36:20', '2026-05-02 13:36:20', 0, 0, NULL, NULL, '2026-05-05 09:05:55', '2026-05-05 09:05:55', NULL, 0, NULL, '2026-04-29 13:36:20', '2026-05-05 09:05:55', NULL), (108, 'TKT-0108', 'Revisar configuración del PC con la Impresora', 'No he podido imprimir, los elementos como que se quedan en cola y nunca imprimen', 6, 1, 3, NULL, 32, 38, NULL, NULL, '2026-05-01 10:50:31', '2026-05-03 10:50:31', 0, 0, NULL, NULL, '2026-04-30 12:05:08', '2026-04-30 12:05:08', NULL, 0, NULL, '2026-04-30 10:50:31', '2026-04-30 12:05:08', NULL), (109, 'TKT-0109', 'Revisión huella validación de identidad', 'El aplicativo no permite el ingreso, no abre.', 6, 3, 9, NULL, 5, 38, NULL, NULL, '2026-05-04 10:17:56', '2026-05-04 16:17:56', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-04 08:17:56', '2026-06-26 19:29:25', NULL), (110, 'TKT-0110', 'Configuración portatil para trabajo en casa', 'Instalara en el portátil teams, correo, extensión telefonica, wm de servicios2chia', 6, 3, 10, NULL, 1, 38, NULL, NULL, '2026-05-04 10:59:51', '2026-05-04 16:59:51', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-04 08:59:51', '2026-06-26 19:29:25', NULL), (111, 'TKT-0111', 'TELEFONO NO SUENA', 'Buen dia Ingresan las llamadas pero no suena.', 6, 2, 5, NULL, 37, 38, NULL, NULL, '2026-05-04 17:50:08', '2026-05-05 09:50:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-04 09:50:08', '2026-06-26 19:29:25', NULL), (112, 'TKT-0112', 'LINIX NO FUNCIONA', 'No permite busqueda ni en consulta ni en credito', 6, 3, 22, NULL, 37, 38, NULL, NULL, '2026-05-04 13:43:14', '2026-05-04 19:43:14', 0, 0, NULL, NULL, '2026-05-05 09:05:36', '2026-05-05 09:05:36', NULL, 0, NULL, '2026-05-04 11:43:14', '2026-05-05 09:05:36', NULL), (113, 'TKT-0113', 'Inconveniente con la consulta de dos asociados en Linix', 'Al consultar las siguientes cédulas genera un error. Adjunto pantallazos', 6, 2, 22, NULL, 15, 38, NULL, NULL, '2026-05-04 20:02:22', '2026-05-05 12:02:22', 0, 0, NULL, NULL, '2026-05-05 09:05:16', '2026-05-05 09:05:16', NULL, 0, NULL, '2026-05-04 12:02:22', '2026-05-05 09:05:16', NULL), (114, 'TKT-0114', 'Error en consulta de LINIX', 'Buen día\r\nPor favor su ayuda con la siguiente novedad en LINIX; realizo la consulta de cualquier persona y me sale error y no me lleva a la consulta.', 6, 4, 22, NULL, 28, 38, NULL, NULL, '2026-05-04 14:31:24', '2026-05-04 17:31:24', 0, 0, NULL, NULL, '2026-05-05 09:04:54', '2026-05-05 09:04:54', NULL, 0, NULL, '2026-05-04 13:31:24', '2026-05-05 09:04:54', NULL), (115, 'TKT-0115', 'Creación de Correo', 'Por favor me ayudas a crear el siguiente correo denunciasconflicto@fedef-co.com el cual sera administrado por Gerencia, Dirección de Gestión Humana, y Oficial de Cumplimiento.\r\n\r\nMuchas gracias, feliz tarde.', 6, 2, NULL, NULL, 19, 38, NULL, NULL, '2026-05-05 00:49:08', '2026-05-05 16:49:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-04 16:49:08', '2026-06-26 19:29:25', NULL), (116, 'TKT-0116', 'Equipo portátil', 'Equipo para trabajo en casa el día miércoles 6 de mayo', 6, 2, 2, NULL, 15, 13, NULL, NULL, '2026-05-05 01:49:06', '2026-05-05 17:49:06', 0, 0, NULL, NULL, '2026-05-12 16:42:12', '2026-05-12 16:42:12', NULL, 0, NULL, '2026-05-04 17:49:06', '2026-05-12 16:42:12', NULL), (117, 'TKT-0117', 'IMPRIMIR', 'La impresora sale sin conexión.', 6, 3, 3, NULL, 14, 13, NULL, NULL, '2026-05-05 10:06:23', '2026-05-05 16:06:23', 0, 0, NULL, NULL, '2026-05-12 16:44:54', '2026-05-12 16:44:54', NULL, 0, NULL, '2026-05-05 08:06:23', '2026-05-12 16:44:54', NULL), (118, 'TKT-0118', 'No sale la impresora en el escritorio', 'No deja hacer impresiones ya que manda directo a archivo', 6, 4, 3, NULL, 8, 38, NULL, NULL, '2026-05-05 10:35:43', '2026-05-05 13:35:43', 0, 0, NULL, NULL, '2026-05-08 08:36:58', '2026-05-08 08:36:58', NULL, 0, NULL, '2026-05-05 09:35:43', '2026-05-08 08:36:58', NULL), (119, 'TKT-0119', 'no me funciona impresora', 'no imprime', 6, 1, 3, NULL, 20, 38, NULL, NULL, '2026-05-06 09:47:40', '2026-05-08 09:47:40', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-05 09:47:40', '2026-06-26 19:29:25', NULL), (120, 'TKT-0120', 'error pagina digiturno', 'en la pagina del digiturno esta saliendo un calendario y no se puede cerrar cesion', 6, 2, 9, NULL, 10, 13, NULL, NULL, '2026-05-05 19:51:59', '2026-05-06 11:51:59', 0, 0, NULL, NULL, '2026-05-12 16:41:43', '2026-05-12 16:41:43', NULL, 0, NULL, '2026-05-05 11:51:59', '2026-05-12 16:41:43', NULL), (121, 'TKT-0121', 'Acceder a la carpeta de Jefe de crédito y carpeta compartida', 'No puedo acceder a las carpetas de Jefe de crédito y carpeta compartida.', 6, 3, 15, NULL, 29, 13, NULL, NULL, '2026-05-05 15:30:36', '2026-05-05 21:30:36', 0, 0, NULL, NULL, '2026-05-12 16:40:30', '2026-05-12 16:40:30', NULL, 0, NULL, '2026-05-05 13:30:36', '2026-05-12 16:40:30', NULL), (122, 'TKT-0122', 'Copiar la información de Linix a otras herramientas (word, Excel)', 'Se presenta una limitación que impide copiar información desde el aplicativo Linix hacia herramientas como Word o Excel, así como realizar la acción en sentido contrario,', 6, 3, 5, NULL, 29, 13, NULL, NULL, '2026-05-05 15:35:06', '2026-05-05 21:35:06', 0, 0, NULL, NULL, '2026-05-12 16:40:00', '2026-05-12 16:40:00', NULL, 0, NULL, '2026-05-05 13:35:06', '2026-05-12 16:40:00', NULL), (123, 'TKT-0123', 'PERMISO CERTIHUELLA', 'Al registrar la huella desde el usuario de Cobranzas en CertiHuella generar el siguiente mensaje \"El usuario de consumo Cobranzas no esta habilitado. Comuníquese con el departamento de Soporte\"\r\nAgradezco su ayuda', 6, 1, NULL, NULL, 33, 38, NULL, NULL, '2026-05-07 10:59:16', '2026-05-09 10:59:16', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-06 10:59:16', '2026-06-26 19:29:25', NULL), (124, 'TKT-0124', 'PERMISOS PARA SIMULACION DE CREDITO EN LINIX', 'Por favor su ayuda de manera urgente habilitando los permisos para simulacion de creditos en linix', 6, 2, 22, NULL, 22, 38, NULL, NULL, '2026-05-06 19:36:51', '2026-05-07 11:36:51', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-06 11:36:51', '2026-06-26 19:29:25', NULL), (125, 'TKT-0125', 'Error en los mensajes de Teams', 'En Teams presenta error al enviar mensajes', 6, 3, NULL, NULL, 24, 38, NULL, NULL, '2026-05-06 17:24:33', '2026-05-06 23:24:33', 0, 0, NULL, NULL, '2026-05-07 15:49:46', '2026-05-07 15:49:46', NULL, 0, NULL, '2026-05-06 15:24:33', '2026-05-07 15:49:46', NULL), (126, 'TKT-0126', 'Grabación de tesorería 1', 'Grabación de tesorería 1 desde las 9am a la 5pm del 6 mayo 2026', 6, 3, NULL, NULL, 35, 38, NULL, NULL, '2026-05-06 18:59:54', '2026-05-07 00:59:54', 0, 0, NULL, NULL, '2026-05-07 15:48:55', '2026-05-07 15:48:55', NULL, 0, NULL, '2026-05-06 16:59:54', '2026-05-07 15:48:55', NULL), (127, 'TKT-0127', 'REVISION IMPRESORA', 'solicito de su ayuda para realizar revisión de la impresora puesto que nuevamente me esta imprimiendo pagares y solicitudes de crédito cortados. Muchas gracias', 6, 3, 3, NULL, 6, 38, NULL, NULL, '2026-05-07 12:07:53', '2026-05-07 18:07:53', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-07 10:07:53', '2026-06-26 19:29:25', NULL), (128, 'TKT-0128', 'PAGINA NO PERMITE ACTUALIZAR DATOS', 'Al ingresar a la pagina No me permite actualizar datos', 6, 2, NULL, NULL, 37, 38, NULL, NULL, '2026-05-07 19:36:10', '2026-05-08 11:36:10', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-07 11:36:10', '2026-06-26 19:29:25', NULL), (129, 'TKT-0129', 'CONEXION ESCRITORIO REMOTO', 'Por favor me ayuda con la conexion al Escritorio Remoto e internet', 6, 1, NULL, NULL, 33, 38, NULL, NULL, '2026-05-09 09:43:59', '2026-05-11 09:43:59', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-08 09:43:59', '2026-06-26 19:29:25', NULL), (130, 'TKT-0130', 'PC para trabajo en casa', 'En validacion con Marisol, nos enviaran trabajo en casa para los dias lunes, miercoles y jueves y nos solicita validar con el area de sistemas si tenemos disponibilidad de equipo con los accesos a correo, llamada, y aplicativos.', 6, 3, 2, NULL, 10, 38, NULL, NULL, '2026-05-08 13:30:11', '2026-05-08 19:30:11', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-08 11:30:11', '2026-06-26 19:29:25', NULL), (131, 'TKT-0131', 'ACTUALIZAR DATOS ASOCIADA ESTA SOLICITANDO CREDITO', 'Buen dia estoy intentando actualizar datos pero me arrojar un error anexo imagen', 6, 4, 9, NULL, 4, 38, NULL, NULL, '2026-05-08 13:21:06', '2026-05-08 16:21:06', 0, 0, NULL, NULL, '2026-05-11 10:11:24', '2026-05-11 10:11:24', 5, 0, 'Buen día la solicitud se gestiono con éxito, Muchas gracias', '2026-05-08 12:21:06', '2026-05-13 08:14:30', NULL), (132, 'TKT-0132', 'La impresora me aparece sin conexión', 'Impresora sin conexión, no permite imprimir', 6, 2, 3, NULL, 32, 38, NULL, NULL, '2026-05-08 22:33:16', '2026-05-09 14:33:16', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-08 14:33:16', '2026-06-26 19:29:25', NULL), (133, 'TKT-0133', 'DIGITURNO NO VOTA TURNO', 'Buen dia tu ayuda ya que el digiturno no vota el papel', 6, 3, 4, NULL, 37, 38, NULL, NULL, '2026-05-11 11:09:26', '2026-05-11 17:09:26', 0, 0, NULL, NULL, '2026-05-12 16:52:34', '2026-05-12 16:52:34', NULL, 0, NULL, '2026-05-11 09:09:26', '2026-05-12 16:52:34', NULL), (134, 'TKT-0134', 'Lentitud para abrir archivos en Excel', 'Al descargar archivos en Excel, para abrirlos se demoran bastante, aproximadamente hasta 5 minutos.', 6, 2, 8, NULL, 35, 38, NULL, NULL, '2026-05-11 19:26:00', '2026-05-12 11:26:00', 0, 0, NULL, NULL, '2026-05-19 15:31:33', '2026-05-19 15:31:33', NULL, 0, NULL, '2026-05-11 11:26:00', '2026-05-19 15:31:33', NULL), (135, 'TKT-0135', 'no me escuchan en las llamadas', 'no me escuchan en las llamadas', 6, 3, 4, NULL, 10, 38, NULL, NULL, '2026-05-11 16:50:27', '2026-05-11 22:50:27', 0, 0, NULL, NULL, '2026-05-19 15:30:07', '2026-05-19 15:30:07', NULL, 0, NULL, '2026-05-11 14:50:27', '2026-05-19 15:30:07', NULL), (136, 'TKT-0136', 'Funcionamiento de certihuella', 'Al momento de leer la primera huella en la aplicación Certihuella, aparece inmediatamente un recuadro indicando que el usuario no está habilitado, lo cual impide continuar con el proceso.', 5, 3, 21, NULL, 1, 38, NULL, NULL, '2026-05-11 18:07:09', '2026-05-12 00:07:09', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-11 16:07:09', '2026-06-26 15:02:51', NULL); INSERT INTO `tickets` (`id`, `number`, `title`, `description`, `status_id`, `priority_id`, `category_id`, `type_id`, `requester_id`, `assignee_id`, `department_id`, `asset_id`, `sla_response_due`, `sla_resolution_due`, `sla_response_breached`, `sla_resolution_breached`, `sla_warning_sent_at`, `first_response_at`, `resolved_at`, `closed_at`, `satisfaction_score`, `ai_kb_suggested`, `satisfaction_comment`, `created_at`, `updated_at`, `deleted_at`) VALUES (137, 'TKT-0137', 'Modificación regla linix web', 'Buen día, Holman\r\n\r\nSolicito de su ayuda para modificar la regla de auxilios en LINIX WEB, se nos presentó error en uno de los auxilios y no permite contabilizar, necesitamos cargar ese auxilio nuevamente y cuando Don Jaime lo apruebe, volver con la regla anterior.', 6, 3, 22, NULL, 28, 38, NULL, NULL, '2026-05-11 19:01:38', '2026-05-12 01:01:38', 0, 0, NULL, NULL, '2026-05-13 11:38:07', '2026-05-13 11:38:07', NULL, 0, NULL, '2026-05-11 17:01:38', '2026-05-13 11:38:07', NULL), (138, 'TKT-0138', 'Cambiar la fecha de nacimiento', 'Actualizar la fecha de nacimiento. Es un ingreso nuevo de vinculación y fue registrado con una fecha incorrecta.', 6, 3, 22, NULL, 36, 38, NULL, NULL, '2026-05-12 10:49:10', '2026-05-12 16:49:10', 0, 0, NULL, NULL, '2026-05-19 15:25:29', '2026-05-19 15:25:30', NULL, 0, NULL, '2026-05-12 08:49:10', '2026-05-19 15:25:30', NULL), (139, 'TKT-0139', 'CAMBIAR FECHA DE NACIMIENTO', 'Tu ayuda modificando la fecha de nacimiento en linix por error en digitacion 1073505930', 6, 2, 22, NULL, 37, 38, NULL, NULL, '2026-05-12 16:56:41', '2026-05-13 08:56:41', 0, 0, NULL, NULL, '2026-05-12 16:53:51', '2026-05-12 16:53:51', NULL, 0, NULL, '2026-05-12 08:56:41', '2026-05-12 16:53:51', NULL), (140, 'TKT-0140', 'en la llamadas no estoy escuchando', 'en la llamadas no estoy escuchando', 6, 3, 4, NULL, 10, 38, NULL, NULL, '2026-05-12 16:34:50', '2026-05-12 22:34:50', 0, 0, NULL, NULL, '2026-05-19 15:24:29', '2026-05-19 15:24:29', NULL, 0, NULL, '2026-05-12 14:34:50', '2026-05-19 15:24:29', NULL), (141, 'TKT-0141', 'no puedo realizar consultas en coplix', 'no puedo realizar consultas en coplix', 6, 2, 9, NULL, 12, 38, NULL, NULL, '2026-05-12 23:54:52', '2026-05-13 15:54:52', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-12 15:54:52', '2026-06-26 19:29:25', NULL), (142, 'TKT-0142', 'Corregir cedula de beneficiario', 'Por favor corregir la cedula del señor Antonio Sierra Chacón cc 11426661 esta en linix 1426661 y es el beneficiario del asociado Jeicson Antonio Sierra Rubiano cc 11449191. Gracias', 6, 1, 22, NULL, 7, 38, NULL, NULL, '2026-05-14 08:08:43', '2026-05-16 08:08:43', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 08:08:43', '2026-06-26 19:29:25', NULL), (143, 'TKT-0143', 'CERTI HUELLA', 'Buenos dias me ayudas por favor a revisar , al momento de ingresar no me deja ingresar, las credenciales no son correctas. Muchas gracias', 6, 4, 9, NULL, 4, 38, NULL, NULL, '2026-05-13 09:13:32', '2026-05-13 12:13:32', 0, 0, NULL, NULL, '2026-05-19 15:28:56', '2026-05-19 15:28:56', NULL, 0, NULL, '2026-05-13 08:13:32', '2026-05-19 15:28:56', NULL), (144, 'TKT-0144', 'CORREO', 'Por favor crear el acceso a correo de cobranzas en otro computador', 6, 3, 10, NULL, 33, 38, NULL, NULL, '2026-05-13 11:33:01', '2026-05-13 17:33:01', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 09:33:01', '2026-06-26 19:29:25', NULL), (145, 'TKT-0145', 'Buen día, me esta saliendo este aviso del correo defensor asociado', 'desde ayer al final del día me comenzó a salir este aviso:', 6, 1, 10, NULL, 26, 38, NULL, NULL, '2026-05-14 10:25:53', '2026-05-16 10:25:53', 0, 0, NULL, NULL, '2026-06-24 09:40:33', '2026-06-24 09:40:33', NULL, 0, NULL, '2026-05-13 10:25:53', '2026-06-24 09:40:33', NULL), (146, 'TKT-0146', 'Aparato para conectar la antena starlink al PC', 'No se ha podido utilizar la antena en todos los casinos que visitamos en distintas empresas porque no se encuentra tomacorriente disponible.', 7, 3, 15, NULL, 7, 13, NULL, NULL, '2026-05-13 14:45:14', '2026-05-13 20:45:14', 0, 0, NULL, '2026-05-13 12:50:07', NULL, NULL, NULL, 0, NULL, '2026-05-13 12:45:14', '2026-05-19 15:32:34', NULL), (147, 'TKT-0147', 'SOLICITUD EQUIPO DE TRABAJO EN CASA', 'Trabajo en casa 14-05-2026', 6, 3, 2, NULL, 37, 38, NULL, NULL, '2026-05-13 14:55:21', '2026-05-13 20:55:21', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 12:55:21', '2026-06-26 19:29:25', NULL), (148, 'TKT-0148', 'Arreglo del teléfono', 'El cable del teléfono está dañado.', 6, 3, 4, NULL, 15, 38, NULL, NULL, '2026-05-13 15:26:54', '2026-05-13 21:26:54', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 13:26:54', '2026-06-26 19:29:25', NULL), (149, 'TKT-0149', 'Actividad CIIU', 'Revisando algunas vinculaciones virtuales, encontré la del asociado 1070969384 GUAYAMBUCO MENDIVELSO MONICA ALEJANDRA, se realizó el pasado 27 de octubre de 2025, me causa curiosidad que en este momento tiene actividad 0003 y el cambio masivo de actividad se realizó en diciembre 2025, debería tener actividad 0010.', 6, 1, 22, NULL, 7, 38, NULL, NULL, '2026-05-14 21:40:05', '2026-05-16 21:40:05', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 21:40:05', '2026-06-26 19:29:25', NULL), (150, 'TKT-0150', 'No puedo acceder a la carpeta de cobranzas desde el portatil', 'En el momento estoy trabajando en un portatil que me facilito el area de tecnologia pero no puedo ingresar a la carpeta de cobranzas no a la compartida', 6, 2, NULL, NULL, 22, 38, NULL, NULL, '2026-05-14 17:27:53', '2026-05-15 09:27:53', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 09:27:53', '2026-06-26 19:29:25', NULL), (151, 'TKT-0151', 'Habilitar carpeta de Asistente de Gerencia', 'Se requiere solo para la entrega del puesto los días 14 y 15 de mayo de 2026', 6, 3, 19, NULL, 15, 38, NULL, NULL, '2026-05-14 16:41:15', '2026-05-14 22:41:15', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 14:41:15', '2026-06-26 19:29:25', NULL), (152, 'TKT-0152', 'Recuperar la carpeta ENTREGA DE DOCUMENTACION POR APERTURA DE PROCESO de la carpeta de cobranzas', 'Recuperar la carpeta ENTREGA DE DOCUMENTACION POR APERTURA DE PROCESO de la carpeta de cobranzas si se puede del servidor ya que no se quien la elimino.', 6, 2, 5, NULL, 22, 38, NULL, NULL, '2026-05-14 23:32:31', '2026-05-15 15:32:31', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 15:32:31', '2026-06-26 19:29:25', NULL), (153, 'TKT-0153', 'No puedo abrir archivos TXT en excel o CCV', 'No puedo abrir archivos TXT en excel o CCV, al abrirlo por copiar no puedo hacerlo en el primer intento porque no sale toda la información cierro y vuelvo hacer el proceso y me permite sin problema pero tengo que hacer el ejercicio por cada archivo una vez para que posteriormente me abra bien.', 1, 1, 8, NULL, 32, 38, NULL, NULL, '2026-05-15 15:40:37', '2026-05-17 15:40:37', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 15:40:37', '2026-05-20 22:37:00', NULL), (154, 'TKT-0154', 'Validación consulta EF en WM', 'En WM, se subió esta consulta y aparece con estos símbolos, al mirarla en documentos aparece correctamente, podrían validar ya que Riesgos indica que es un tema del archivo y no de Coplix.', 4, 2, 9, NULL, 5, 38, NULL, NULL, '2026-05-15 00:37:58', '2026-05-15 16:37:58', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 16:37:58', '2026-05-19 15:33:15', NULL), (155, 'TKT-0155', 'OFICINA FACATATIVA SIN VPN 10100', 'Buen día,\r\ntenemos inconvenientes con la vpn puesto que no esta funcionando la 10.100', 6, 4, 22, NULL, 6, 38, NULL, NULL, '2026-05-15 09:13:36', '2026-05-15 12:13:36', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 08:13:36', '2026-06-26 19:29:25', NULL), (156, 'TKT-0156', 'El remoto esta fallando', 'Las unidades 100 y 10.40 no funcionan', 6, 3, 22, NULL, 23, 38, NULL, NULL, '2026-05-15 10:48:05', '2026-05-15 16:48:05', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 08:48:05', '2026-06-26 19:29:25', NULL), (157, 'TKT-0157', 'CARPETA ASISTENTE DE GERENCIA', 'Crear acceso directo de la carpeta de ASISTENTE DE GERENCIA en el escritorio.\r\n\r\nGracias.', 6, 1, NULL, NULL, 15, 38, NULL, NULL, '2026-05-16 11:20:41', '2026-05-18 11:20:41', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 11:20:41', '2026-06-26 19:29:25', NULL), (158, 'TKT-0158', 'Auxilio de asociada sale en $0 en radicación', 'Buen día, Holman\r\nSolicito de su ayuda urgente validando a la asociada 52155001 MESA RAMIREZ RUTH LUCENA en Linix web, ya que se está tratando de cargar auxilio educativo de Universidad hijos para SARA LUCIA ZULUAGA MESA y sale valor del auxilio en $0. Comparto soporte, gracias.', 6, 4, 22, NULL, 28, 38, NULL, NULL, '2026-05-15 14:50:30', '2026-05-15 17:50:30', 0, 0, NULL, NULL, '2026-05-19 15:26:31', '2026-05-19 15:26:31', NULL, 0, NULL, '2026-05-15 13:50:30', '2026-05-19 15:26:31', NULL), (159, 'TKT-0159', 'CASOS EN MORA LINIX WEB', 'Buen día, Holman\r\nEstamos evidenciando que al momento del cargue de los auxilios, algunos asociados que están en mora lo deja radicar con normalidad, y algunos que cuentan con mora de 1 día no les permite radicar.', 6, 4, 22, NULL, 28, 38, NULL, NULL, '2026-05-15 14:52:12', '2026-05-15 17:52:12', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 13:52:12', '2026-06-26 19:29:25', NULL), (160, 'TKT-0160', 'No funciona impresora', 'Buen día, Holman\r\nPor favor tu ayuda, la impresora de segundo piso no está conectada a mi equipo y no imprime los documentos que requiero.', 6, 2, 3, NULL, 28, 38, NULL, NULL, '2026-05-16 00:55:18', '2026-05-16 16:55:18', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 16:55:18', '2026-06-26 19:29:25', NULL), (161, 'TKT-0161', 'VALIDACION DE IDENTIDAD', 'Por favor tu ayuda Con la validación de huella que no funciona Para proceso de vinculación.', 6, 3, NULL, NULL, 37, 38, NULL, NULL, '2026-05-19 12:44:30', '2026-05-19 18:44:30', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-19 10:44:30', '2026-06-26 19:29:25', NULL), (162, 'TKT-0162', 'No tengo acceso al correo', 'No tengo acceso al correo', 6, 3, NULL, NULL, 21, 38, NULL, NULL, '2026-05-20 10:28:48', '2026-05-20 16:28:48', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-20 08:28:48', '2026-06-26 19:29:25', NULL), (163, 'TKT-0163', 'No tengo acceso al correo', 'No tengo acceso al correo', 6, 3, NULL, NULL, 21, 38, NULL, NULL, '2026-05-20 10:28:50', '2026-05-20 16:28:50', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-20 08:28:50', '2026-06-26 19:29:25', NULL), (164, 'TKT-0164', 'Cambio de fecha de nacimiento', 'La fecha de nacimiento esta mal digitada', 6, 3, 22, NULL, 36, 38, NULL, NULL, '2026-05-20 11:13:47', '2026-05-20 17:13:47', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-20 09:13:47', '2026-06-26 19:29:25', NULL), (165, 'TKT-0165', 'NO SE REGISTRAN SOLICITUDES DEL CHAT BOT', 'se evidencia que las solicitudes para las devoluciones de ahorros no están llegando por el chatbot al correo de la oficina virtual.', 3, 3, 9, NULL, 6, 13, NULL, NULL, '2026-05-20 12:04:03', '2026-05-20 18:04:03', 0, 0, NULL, '2026-05-20 11:57:13', NULL, NULL, NULL, 0, NULL, '2026-05-20 10:04:03', '2026-05-20 11:57:22', NULL), (166, 'TKT-0166', 'NO ingresan las llamadas', 'NO ingresan las llamadas', 6, 2, 4, NULL, 12, 38, NULL, NULL, '2026-05-20 19:45:17', '2026-05-21 11:45:17', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-20 11:45:17', '2026-06-26 19:29:25', NULL), (167, 'TKT-0167', 'Cuando llaman no suena', 'Cuando entra una llamada no suena, solo aparece la imagen de que esta entrando una llamada', 6, 2, 2, NULL, 36, 38, NULL, NULL, '2026-05-20 22:11:41', '2026-05-21 14:11:41', 0, 0, NULL, NULL, '2026-05-29 09:38:13', '2026-05-29 09:38:13', NULL, 0, NULL, '2026-05-20 14:11:41', '2026-05-29 09:38:13', NULL), (168, 'TKT-0168', 'Acceso a la carpeta de cobranzas', 'No tengo acceso a la carpeta de cobranzas por el remoto', 6, 2, 14, NULL, 22, 38, NULL, NULL, '2026-05-21 15:59:32', '2026-05-22 07:59:32', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-21 07:59:32', '2026-06-26 19:29:25', NULL), (169, 'TKT-0169', 'Instalar carpeta de vinculaciones', 'Solicitamos el acceso a la carpeta de vinculaciones compartida para los 3 equipos de Facatativá', 6, 3, NULL, NULL, 5, 38, NULL, NULL, '2026-05-21 10:09:40', '2026-05-21 16:09:40', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-21 08:09:40', '2026-06-26 19:29:25', NULL), (170, 'TKT-0170', 'Remoto intermitente', 'tengo intermitencia en el remoto se desconecta a cada rato', 6, 3, 22, NULL, 23, 38, NULL, NULL, '2026-05-21 10:09:43', '2026-05-21 16:09:43', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-21 08:09:43', '2026-06-26 19:29:25', NULL), (171, 'TKT-0171', 'REVISION TONER IMPRESORA', 'El tóner de la impresora es nuevo, inicialmente imprimía correctamente pero ahora aparece que el tóner esta bajo e imprime muy clarito lo que afecta la impresión de los pagares.', 6, 3, 3, NULL, 6, 38, NULL, NULL, '2026-05-21 19:52:14', '2026-05-22 01:52:14', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-21 17:52:14', '2026-06-26 19:29:25', NULL), (172, 'TKT-0172', 'Cambiar clave de FEDEF ASOCIADOS', 'Buen día,\r\nPor favor cambiar la clave del WiFi FEDEF ASOCIADOS, debido a que esta desde hace mucho con la misma, este WiFi es público y se usa específicamente en el primer piso para los asociados en la sede de Funza.', 6, 2, 13, 4, 13, 38, 1, NULL, '2026-05-22 16:18:29', '2026-05-23 08:18:29', 0, 0, NULL, NULL, '2026-05-27 16:10:41', '2026-05-27 16:10:41', NULL, 0, NULL, '2026-05-22 08:18:29', '2026-05-27 16:10:41', NULL), (173, 'TKT-0173', 'No tengo acceso a la impresora', 'Desde el miércoles he intentado enviar documentos a la impresora, pero no ha sido posible imprimir.', 6, 3, 3, NULL, 18, NULL, NULL, NULL, '2026-05-22 11:17:22', '2026-05-22 17:17:22', 0, 0, NULL, '2026-05-22 15:57:12', '2026-05-22 15:57:19', '2026-05-22 15:57:19', NULL, 0, NULL, '2026-05-22 09:17:22', '2026-05-22 15:57:19', NULL), (174, 'TKT-0174', 'Cambio de fecha de nacimiento', 'Se registro mal la fecha de nacimiento', 6, 3, 22, NULL, 36, 38, NULL, NULL, '2026-05-22 16:51:30', '2026-05-22 22:51:30', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-22 14:51:30', '2026-06-26 19:29:25', NULL), (175, 'TKT-0175', 'Crear drive para documentos comité de convivencia', 'Se requiere crear un drive o link para compartir documentos entre los integrantes del comite de convivencia.', 6, 3, 12, NULL, 7, 38, NULL, NULL, '2026-05-24 16:02:11', '2026-05-24 22:02:11', 0, 0, NULL, NULL, '2026-05-27 16:07:28', '2026-05-27 16:07:28', NULL, 0, NULL, '2026-05-24 14:02:11', '2026-05-27 16:07:28', NULL), (176, 'TKT-0176', 'Revisar envio de correo electronico', 'Hace algunas semanas evidencio que cuando envió un correo electrónico salen dos correos con la misma información.', 5, 2, 10, NULL, 7, 38, NULL, NULL, '2026-05-24 22:04:43', '2026-05-25 14:04:43', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-24 14:04:43', '2026-06-26 14:40:04', NULL), (177, 'TKT-0177', 'Usuario de Linix bloqueado', 'Mi usuario de Linix se encuentra bloqueado, ya que ingrese la contraseña errónea varias veces.', 6, 4, 22, NULL, 4, 38, NULL, NULL, '2026-05-25 10:10:25', '2026-05-25 13:10:25', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-25 09:10:25', '2026-06-26 19:29:25', NULL), (178, 'TKT-0178', 'Ingresar al computador portatil de la oficina', 'Necesitamos ingresar al computador portatil, sin embargo no deja ya que esta el usuario de Patricia.\r\nNecesitamos cambiar el usuario para que Geraldine puede trabajar desde ese equipo.\r\nAnydesk 1992697113\r\nCodigo del ojito 192.168.2.21', 6, 4, 2, NULL, 4, 38, NULL, NULL, '2026-05-25 11:35:26', '2026-05-25 14:35:26', 0, 0, NULL, NULL, '2026-05-27 16:05:15', '2026-05-27 16:05:15', NULL, 0, NULL, '2026-05-25 10:35:26', '2026-05-27 16:05:15', NULL), (179, 'TKT-0179', 'Grabaciones Reuniones Comite FODES.', 'Buenos días, espero que se encuentren bien. \r\n\r\nDe manera atenta solicito su colaboración con las grabaciones de las reuniones del comite FODES desde Febrero del año 2025 a la fecha. \r\n\r\nMil gracias por su colaboración, feliz día.', 3, 3, 21, NULL, 19, 13, NULL, NULL, '2026-05-26 10:23:45', '2026-05-26 16:23:45', 0, 0, NULL, '2026-05-26 15:22:39', NULL, NULL, NULL, 0, NULL, '2026-05-26 08:23:45', '2026-05-27 16:04:18', NULL), (180, 'TKT-0180', 'Cambio de Usiuarios', 'Buen dia me ayudas porfavor con el cambio de usuario del computador de Andrea Comercial 1\r\nMuchas gracias', 6, 4, 7, NULL, 34, 13, NULL, NULL, '2026-05-26 11:27:12', '2026-05-26 14:27:12', 0, 0, NULL, NULL, '2026-06-02 12:55:28', '2026-06-02 12:55:28', NULL, 0, NULL, '2026-05-26 10:27:12', '2026-06-02 12:55:28', NULL), (181, 'TKT-0181', 'Eliminar de Linix 2 auxilio educativo duplicados', 'Buen día, Holman\r\n\r\nSolicito tu apoyo para eliminar en Linix los auxilios duplicados correspondientes a los siguientes asociados.\r\n\r\nLa semana pasada se cargó el auxilio de universidad para los asociados identificados con los números 1019132515 y 1007384247, por un valor de $213.000 cada uno. Estos fueron aprobados y contabilizados en Linix Web; sin embargo, Tesorería evidenció que en Linix quedaron registrados de manera duplicada.\r\n\r\nTesorería dejó únicamente el registro duplicado pendiente por eliminar, ya que el pago correcto para cada asociado sí fue realizado.\r\n\r\nPor esta razón, agradezco realizar la eliminación de las siguientes OX relacionadas:\r\n\r\n1019132515: OX 4000503\r\n1007384247: OX 3000503\r\n\r\nQuedo atenta a tu apoyo.\r\n\r\nMuchas gracias.', 6, 4, 22, NULL, 28, 38, NULL, NULL, '2026-05-26 11:34:37', '2026-05-26 14:34:37', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-26 10:34:37', '2026-06-26 19:29:25', NULL), (182, 'TKT-0182', 'Solicitud grabaciones', 'Me puedes compartir las grabaciones de las llamadas con y a este número en el mes de Abril 3214585875', 6, 1, NULL, NULL, 39, 38, NULL, NULL, '2026-05-27 13:13:19', '2026-05-29 13:13:19', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-26 13:13:19', '2026-06-26 19:29:25', NULL), (183, 'TKT-0183', 'Aplicacion digiturno indica licencia vencida', 'Aplicacion digiturno indica licencia vencida, no permite acceso', 6, 3, 9, NULL, 10, 38, NULL, NULL, '2026-05-27 09:59:17', '2026-05-27 15:59:17', 0, 0, NULL, NULL, '2026-05-27 16:05:44', '2026-05-27 16:05:44', NULL, 0, NULL, '2026-05-27 07:59:17', '2026-05-27 16:05:44', NULL), (184, 'TKT-0184', 'Solicitud de validación cambio de fecha de nacimiento', 'Al momento de realizar el proceso de vinculación evidencié que, cuando había sido registrada anteriormente en el sistema como beneficiaria, quedó digitado incorrectamente el mes de nacimiento.', 6, 1, 22, NULL, 12, 38, NULL, NULL, '2026-05-28 08:04:37', '2026-05-30 08:04:37', 0, 0, NULL, NULL, '2026-05-27 16:11:43', '2026-05-27 16:11:43', NULL, 0, NULL, '2026-05-27 08:04:37', '2026-05-27 16:11:43', NULL), (185, 'TKT-0185', 'Televisor oficina Chia', 'Buenos días\r\nDesde el día martes 19 de mayo el televisor de la oficina no prende', 6, 2, 2, NULL, 2, 38, NULL, NULL, '2026-05-27 17:12:12', '2026-05-28 09:12:12', 0, 0, NULL, NULL, '2026-06-09 08:19:45', '2026-06-09 08:19:45', NULL, 0, NULL, '2026-05-27 09:12:12', '2026-06-09 08:19:45', NULL), (186, 'TKT-0186', 'El Kiosco no vota papel', 'No imprime los estados de cuenta del Kiosco', 6, 2, 3, NULL, 22, NULL, NULL, NULL, '2026-05-27 18:00:50', '2026-05-28 10:00:50', 0, 0, NULL, '2026-05-27 10:10:16', '2026-05-27 10:10:27', '2026-05-27 10:10:27', NULL, 0, NULL, '2026-05-27 10:00:50', '2026-05-27 10:10:27', NULL), (187, 'TKT-0187', 'Escáner del segundo piso', 'No funciona el escáner, ya que no permite avanzar al número de carpetas y, por lo tanto, no es posible realizar el escaneo.', 6, 3, 21, NULL, 36, 38, NULL, NULL, '2026-05-27 17:52:53', '2026-05-27 23:52:53', 0, 0, NULL, NULL, '2026-05-28 15:21:11', '2026-05-28 15:21:11', NULL, 0, NULL, '2026-05-27 15:52:53', '2026-05-28 15:21:11', NULL), (188, 'TKT-0188', 'Error al liquidar crédito por condición', 'El crédito No. 264000204 de la asociada con numero de cedula 52928561 no se puede liquidar, ya que el sistema genera un error indicando que existe una condición que no se encuentra aprobada. Paola intentó aprobar dicha condición, pero el sistema no le permite hacerlo. Posteriormente, desaprobó el crédito con el fin de aprobar nuevamente la condición; sin embargo, tampoco le permite seleccionarla. Agradecemos por favor validar el caso y brindarnos apoyo para poder continuar con la liquidación del crédito.', 6, 3, 22, NULL, 24, 38, NULL, NULL, '2026-05-27 18:58:19', '2026-05-28 00:58:19', 0, 0, NULL, NULL, '2026-05-29 09:39:39', '2026-05-29 09:39:39', NULL, 0, NULL, '2026-05-27 16:58:19', '2026-05-29 09:39:39', NULL), (189, 'TKT-0189', 'Revisar fecha de retiro asociado', 'El 10 de abril 2026 se retiró de Fedef el señor CASTAÑEDA SIERRA HARDEY JOVANNY con cc 1070957651, revisando detalladamente el retiro, en Linix aparece esa fecha en ultima vinculación, él se vinculo el 12 mayo 2023, lo extraño es que el sistema generó la LR (liquidación de retiro). En el momento el señor no está activo, no tiene saldo de ahorros pero no tiene fecha de retiro.', 6, 4, 22, NULL, 7, 38, NULL, NULL, '2026-05-27 18:36:08', '2026-05-27 21:36:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-27 17:36:08', '2026-06-26 19:29:25', NULL), (190, 'TKT-0190', 'CertiHuella', 'La presente es para informarle que el día de hoy se realizó el registro de huella en CertiHuella. El aplicativo permite ingresar, pero al momento de colocar la huella la aplicación se cae.', 6, 3, 2, NULL, 2, 38, NULL, NULL, '2026-05-28 11:32:54', '2026-05-28 17:32:54', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-28 09:32:54', '2026-06-26 19:29:25', NULL), (191, 'TKT-0191', 'REVISION LECTOR VALIDACION DE IDENTIDAD', 'Solicito su ayuda con la revisión del lector puesto que registra las huellas pero a la hora de cargar la validación aparece un error.', 5, 3, 9, NULL, 6, 38, NULL, NULL, '2026-05-28 12:28:36', '2026-05-28 18:28:36', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-28 10:28:36', '2026-06-26 14:44:23', NULL), (192, 'TKT-0192', 'Formulario de Denuncia – FEDEF', 'Por favor me ayudan para que el formulario creado para las denuncias quede enlazado con el correo denunciasconflicto@fedef-co.com. \r\n\r\nMuchas gracias.', 6, 2, 10, NULL, 19, 13, NULL, NULL, '2026-05-28 20:28:29', '2026-05-29 12:28:29', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-28 12:28:29', '2026-06-26 19:29:25', NULL), (193, 'TKT-0193', 'Colocar Caso en LINIX', 'Para enviar a LINIX: \r\nPor favor nos podrían informar acerca de la actualización de datos por LINIX Web, si se ocultan campos para la actualización de datos por parte de los Asociados hay un cobro por la personalización?', 7, 2, 22, NULL, 31, 38, NULL, NULL, '2026-05-28 23:54:57', '2026-05-29 15:54:57', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-28 15:54:57', '2026-05-29 09:37:10', NULL), (194, 'TKT-0194', 'La información de la dirección no queda registrada en la dirección de correspondencia cuando se realiza un cambio.', 'La información de la dirección no queda registrada en la dirección de correspondencia cuando se realiza un cambio.', 6, 3, 22, NULL, 36, 38, NULL, NULL, '2026-05-29 13:02:36', '2026-05-29 19:02:36', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-29 11:02:36', '2026-06-26 19:29:25', NULL), (195, 'TKT-0195', 'Actualizar Carta de Bienvenida FEDEF.', 'Actualizar la carta de bienvenida que se le envia a los asociados cuando se vinculan. \r\n\r\nMil gracias, feliz tarde.', 7, 3, 22, NULL, 19, 38, NULL, NULL, '2026-05-29 16:57:55', '2026-05-29 22:57:55', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-29 14:57:55', '2026-06-02 09:28:36', NULL), (196, 'TKT-0196', 'Cambio de usuario digiturno', 'solicito cambiar el usuario del digiturno ya que esta creado con el numero de cedula de Geraldine Mendoza.', 6, 2, 9, NULL, 22, 38, NULL, NULL, '2026-06-01 17:13:47', '2026-06-02 09:13:47', 0, 0, NULL, NULL, '2026-06-11 09:59:13', '2026-06-11 09:59:13', NULL, 0, NULL, '2026-06-01 09:13:47', '2026-06-11 09:59:13', NULL), (197, 'TKT-0197', 'CAMBIO DE FECHA DE NACIMIENTO', 'en proceso de credito se evidencia que fecha de nacimiento esta herrada adjunto aprobacion de director para modificacion de la misma en linix.', 6, 1, 22, NULL, 37, 38, NULL, NULL, '2026-06-02 11:47:57', '2026-06-04 11:47:57', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-01 11:47:57', '2026-06-26 19:29:25', NULL), (198, 'TKT-0198', 'no deja realizar la actualización de datos en coplix', 'Por favor, su amable apoyo. Al intentar realizar la actualización de datos de la asociada identificada con cédula No. 1129570921, el sistema no me permite continuar debido a una inconsistencia entre la fecha de nacimiento y la fecha de expedición del documento.\r\nAl revisar la información en Linix, evidencié que el año de la fecha de expedición estaba incorrecto, por lo que procedí a corregirlo. Sin embargo, al intentar nuevamente realizar la actualización de datos, el sistema sigue mostrando el mismo error y continúa tomando el año anterior como referencia.\r\nAgradezco su colaboración para validar la información y realizar el ajuste correspondiente, con el fin de poder completar la actualización de datos de la asociada.', 6, 2, 22, NULL, 12, 38, NULL, NULL, '2026-06-02 01:27:00', '2026-06-02 17:27:00', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-01 17:27:00', '2026-06-26 19:29:25', NULL), (199, 'TKT-0199', 'Asignar correo y Workmanager', 'Por favor el correo de Katerin y las tareas de Workmanager usuario riesgo1 por favor pasarlas a jefederiesgos el día de hoy y mañana.\r\nEl jueves retoma funciones', 6, 4, 7, NULL, 31, 38, NULL, NULL, '2026-06-02 10:24:20', '2026-06-02 13:24:20', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 09:24:20', '2026-06-26 19:29:25', NULL), (200, 'TKT-0200', 'ESTADO DE CUENTA DE PLATAFORMA NO SALE LA POLIZA', 'Buenas tardes\r\ntu ayuda con la siguiente novedad que expone un asociado ya que en el estado de cuenta de la pagina de fedef no se visualiza la poliza olivos que tiene activa.', 5, 1, 22, NULL, 37, 38, NULL, NULL, '2026-06-03 10:50:46', '2026-06-05 10:50:46', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 10:50:46', '2026-06-26 15:00:35', NULL), (201, 'TKT-0201', 'CAMBIO FECHA DE NACIMIENTO', 'en proceso de credito se evidencia que fecha de nacimiento esta herrada adjunto aprobacion de director para modificacion de la misma en linix.', 6, 1, 22, NULL, 37, 38, NULL, NULL, '2026-06-03 11:10:49', '2026-06-05 11:10:49', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 11:10:49', '2026-06-26 19:29:25', NULL), (202, 'TKT-0202', 'error en plataforma digiturno', 'error en plataforma digiturno', 6, 3, 9, NULL, 10, 38, NULL, NULL, '2026-06-02 16:16:58', '2026-06-02 22:16:58', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 14:16:58', '2026-06-26 19:29:25', NULL), (203, 'TKT-0203', 'Inconsistencia en visualización de estado de cuenta – Asociada 52661557', 'La asociada identificada con el número 52661557 informa que, al consultar su estado de cuenta a través de la página web, únicamente se visualiza la información correspondiente al 1 de febrero de 2026, ya que el sistema parece haberse quedado bloqueado en esa fecha.', 5, 2, 22, NULL, 12, 38, NULL, NULL, '2026-06-02 23:37:49', '2026-06-03 15:37:49', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 15:37:49', '2026-06-26 15:02:15', NULL), (204, 'TKT-0204', 'Corregir fecha de la ultima actualización de datos a 31 mayo 2026.', 'La señora GOMEZ DELGADO ROSAURA cc 39716816 se vinculó nuevamente a Fedef, se le realizó descuento por debito automático el 31 mayo 2026, la ultima fecha de actualización esta con 31 octubre 2018. Por favor registrar la ultima actualización de datos con fecha 31 mayo 2026.', 6, 4, 22, NULL, 7, 38, NULL, NULL, '2026-06-02 16:45:35', '2026-06-02 19:45:35', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 15:45:35', '2026-06-26 19:29:25', NULL), (205, 'TKT-0205', 'Des-asignar correo y Workmanager', 'Por favor retornar correo a Katerin y las tareas de Workmanager \r\nretomó funciones', 6, 3, NULL, NULL, 31, 38, NULL, NULL, '2026-06-04 10:05:29', '2026-06-04 16:05:29', 0, 0, NULL, NULL, '2026-06-09 09:28:31', '2026-06-09 09:28:31', NULL, 0, NULL, '2026-06-04 08:05:29', '2026-06-09 09:28:31', NULL), (206, 'TKT-0206', 'no imprime desde linix', 'no imprime desde linix', 6, 2, NULL, NULL, 12, NULL, NULL, NULL, '2026-06-04 17:24:51', '2026-06-05 09:24:51', 0, 0, NULL, '2026-06-04 09:34:11', '2026-06-04 09:34:29', '2026-06-04 09:34:29', NULL, 0, NULL, '2026-06-04 09:24:51', '2026-06-04 09:34:29', NULL), (207, 'TKT-0207', 'Crear en Linix en el modulo Dirección (País, Ciudad, Código Postal), para proceso de actualización de datos.', 'PAIS: AUSTRALIA\r\nCIUDAD: WESTERN\r\nCODIGO West Perth: 6005', 6, 3, 22, NULL, 5, 38, NULL, NULL, '2026-06-05 10:42:00', '2026-06-05 16:42:00', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-05 08:42:00', '2026-06-26 19:29:25', NULL), (208, 'TKT-0208', 'Versión 2010 del correo', 'Actualmente se encuentra instalada la versión 2010 de Outlook en el equipo, y necesito la versión 2013. Para poder ingresar al correo y continuar con el uso normal.', 6, 3, NULL, NULL, 1, 38, NULL, NULL, '2026-06-09 14:32:13', '2026-06-09 20:32:13', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-09 12:32:13', '2026-06-26 19:29:25', NULL), (209, 'TKT-0209', 'Urgente no salen llamadas externas.', 'Error en llamadas telefonicas a terceros, timbra pero en realidad no sale la llamada, se realizaron muchas pruebas desde el dia 09 de Junio 2026.', 6, 3, 2, NULL, 21, 38, NULL, NULL, '2026-06-10 10:13:20', '2026-06-10 16:13:20', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-10 08:13:20', '2026-06-26 19:29:25', NULL), (210, 'TKT-0210', 'Crear en Coplix en el modulo Dirección (País, Ciudad, Código Postal), para proceso de actualización de datos. PAIS: AUSTRALIA CIUDAD: WESTERN CODIGO West Perth: 6005.', 'se requiere esta creación para poder correr la actualización de datos en Coplix.', 6, 3, NULL, NULL, 5, 38, NULL, NULL, '2026-06-10 10:54:23', '2026-06-10 16:54:23', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-10 08:54:23', '2026-06-26 19:29:25', NULL), (211, 'TKT-0211', 'Dar permisos para cancelación de ahorros voluntarios por retiro de Fedef a la asesora de servicios Durley Rey.', 'Durley Rey será quien ejecutara el proceso de retiro de los asociados a partir de hoy 10 junio 2026, para esto necesitamos los permisos para realizar la cancelación de ahorros voluntarios.', 3, 3, 22, NULL, 7, 38, NULL, NULL, '2026-06-10 13:38:24', '2026-06-10 19:38:24', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-10 11:38:24', '2026-06-10 18:15:56', NULL), (212, 'TKT-0212', 'Prueba calificación', 'No me esta apareciendo la impresora en mi Linix', 6, 4, 3, 3, 13, 38, 1, NULL, '2026-06-10 15:42:11', '2026-06-10 18:42:11', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-10 14:42:11', '2026-06-26 19:29:25', NULL), (213, 'TKT-0213', 'Acceso al correo', 'El correo no me deja enviar ni recibir mensajes', 5, 2, 10, NULL, 22, 38, NULL, NULL, '2026-06-11 15:39:49', '2026-06-12 07:39:49', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 07:39:49', '2026-06-26 14:39:32', NULL), (214, 'TKT-0214', 'LINEAS TELEFONICAS', 'No estan saliendo llamadas', 6, 4, NULL, NULL, 33, 38, NULL, NULL, '2026-06-11 08:47:31', '2026-06-11 11:47:31', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 07:47:31', '2026-06-26 19:29:25', NULL), (215, 'TKT-0215', 'Caso en LINIX', 'De la siguiente información nos podrían ayudar a cambiar la fecha de actualización de datos a la misma fecha de vinculación.', 5, 3, 22, NULL, 31, 38, NULL, NULL, '2026-06-11 10:35:05', '2026-06-11 16:35:05', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 08:35:05', '2026-06-26 14:36:11', NULL), (216, 'TKT-0216', 'Solicitar la garantía por batería del PC', 'actualmente la carga no esta superando 1 hora.', 7, 1, 2, NULL, 25, 38, NULL, NULL, '2026-06-12 08:57:46', '2026-06-14 08:57:46', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 08:57:46', '2026-06-11 10:00:52', NULL), (217, 'TKT-0217', 'Demora en apertura de archivos', 'Cuando se abre un archivo en word o excel, se tarda en en abrirlos.', 4, 2, 8, NULL, 25, 38, NULL, NULL, '2026-06-11 16:59:34', '2026-06-12 08:59:34', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 08:59:34', '2026-06-11 10:00:30', NULL), (218, 'TKT-0218', 'BASES MORA CRÉDITOS, APORTES PÓLIZA EXEQUIAL Y BASE DE CLAVES', 'Buen día, Holman\r\n\r\nSolicito de tu apoyo urgente con las bases de moras en créditos, aportes y pólizas exequiales, adicional con la base de claves. La próxima semana iniciaremos con mensajería a asociados para segundo pago de auxilio educativo de universidad.', 6, 1, 21, NULL, 28, 38, NULL, NULL, '2026-06-11 10:43:14', '2026-06-11 13:43:14', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 09:43:14', '2026-06-26 19:29:25', NULL), (219, 'TKT-0219', 'CREACIÓN DE SEGURO DE VIDA LINIX', 'Buen día, Holman\r\nSolicito de tu ayuda urgente para la creación del seguro de vida en LINIX con inicio de vigencia hasta el 1ro de Julio de 2027, adicional, confirmándonos la manera en que podamos cargar masivamente por primera vez a los asociados que han ido adquiriendo el seguro; a la fecha contamos con 54 asociados para ingresar al sistema.', 5, 4, 22, NULL, 28, 38, NULL, NULL, '2026-06-12 10:14:48', '2026-06-12 13:14:48', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 09:14:48', '2026-06-26 15:01:43', NULL), (220, 'TKT-0220', 'Otorgar permisos en Linix para la supernumeraria Mallerly Castañeda', 'Por reemplazo de vacaciones solicito dar los permisos que tiene Patricia Carrillo en Linix a la supernumeraria Mallerly Castañeda a partir del martes 16 junio 2026.', 6, 3, 22, NULL, 7, 38, NULL, NULL, '2026-06-12 12:24:44', '2026-06-12 18:24:44', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 10:24:44', '2026-06-26 19:29:25', NULL), (221, 'TKT-0221', 'Revisión Impresora', 'La impresora a veces tiene un ruido extraño, se envió video de evidencia a Steven Suaza', 5, 2, 3, NULL, 35, 38, NULL, NULL, '2026-06-12 18:55:23', '2026-06-13 10:55:23', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 10:55:23', '2026-06-26 14:58:06', NULL), (222, 'TKT-0222', 'Revisión de Computador.', 'El computador presenta lentitud y al abrir archivos de excel no cargan o se demoran mucho. \r\n\r\nMil gracias.', 5, 3, 2, NULL, 19, 38, NULL, NULL, '2026-06-12 13:29:30', '2026-06-12 19:29:30', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 11:29:30', '2026-06-26 14:46:07', NULL), (223, 'TKT-0223', 'CARGUE MASIVO SEGURO VEHICULAR - CREACIÓN NUEVO SEGURO VEHICULAR', 'Buen día, Holman\r\n\r\nSolicito de tu apoyo urgente ya que nos encontramos realizando la renovación del seguro vehicular de Mapfre, necesitamos cargar el archivo adjunto para realizar la renovación masiva, sin embargo, nos sale error y cabe aclarar que no corresponde a SOAT, sino a seguro vehicular (Automotores).\r\nAdicional, necesitamos ingresar de manera manual a una asociada en el seguro vehicular pero nos arroja también error, no sabemos si ese error se debe a que no se ha estipulado la fecha de finalización de esta vigencia, la cuál es 31 de mayo de 2027', 6, 4, 22, NULL, 28, 38, NULL, NULL, '2026-06-12 17:43:00', '2026-06-12 20:43:00', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 16:43:00', '2026-06-26 19:29:25', NULL), (224, 'TKT-0224', 'Desde el día jueves 11 de junio no han llegado correos de WorkManager', 'Se evidencia que desde el día jueves 11 de junio no han llegado correos de WorkManager', 6, 2, 23, NULL, 32, 38, NULL, NULL, '2026-06-16 23:46:56', '2026-06-17 15:46:56', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-16 15:46:56', '2026-06-26 19:29:25', NULL), (225, 'TKT-0225', 'sistema operativo de portátil', 'Buenas tardes,\r\nSolicito su colaboración para revisar y reparar el sistema operativo del portátil, ya que actualmente no enciende. Adicionalmente, agradecería si es posible instalar el paquete de Office en dicho equipo, con el fin de mejorar su funcionamiento y facilitar el manejo en línea.\r\nQuedo atenta a su apoyo y pronta respuesta.', 5, 3, 8, NULL, 2, 38, NULL, NULL, '2026-06-16 19:00:12', '2026-06-17 01:00:12', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-16 17:00:12', '2026-06-26 14:38:51', NULL), (226, 'TKT-0226', 'Actualización de correo', 'Buenas tardes,\r\nSolicito de su amable colaboración en la actualización de los correos electrónicos en los portátiles comerciales de finca.', 6, 2, 9, NULL, 2, 38, NULL, NULL, '2026-06-17 01:02:19', '2026-06-17 17:02:19', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-16 17:02:19', '2026-06-26 19:29:25', NULL), (227, 'TKT-0227', 'No muestra la pantalla, cable dañado', 'No enciende la pantalla,', 6, 3, 2, NULL, 14, NULL, NULL, NULL, '2026-06-17 10:20:25', '2026-06-17 16:20:25', 0, 0, NULL, '2026-06-17 09:08:51', '2026-06-17 09:08:59', '2026-06-17 09:08:59', NULL, 0, NULL, '2026-06-17 08:20:25', '2026-06-17 09:08:59', NULL), (228, 'TKT-0228', 'Corrección de fecha nacimiento', 'La fecha de nacimiento la registraron mal, es una vinculación presencial.', 6, 3, 22, NULL, 36, 38, NULL, NULL, '2026-06-17 11:45:16', '2026-06-17 17:45:16', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 09:45:16', '2026-06-26 19:29:25', NULL), (229, 'TKT-0229', 'La llamadas de la analista de créditos están llegando directamente a cobranzas', 'La llamadas de la analista de créditos están llegando directamente a cobranzas', 3, 2, 4, NULL, 22, 38, NULL, NULL, '2026-06-17 18:12:31', '2026-06-18 10:12:31', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 10:12:31', '2026-06-26 14:47:24', NULL), (230, 'TKT-0230', 'Error en el correo', 'No me están llegando los correos', 6, 2, 10, NULL, 4, 38, NULL, NULL, '2026-06-17 18:13:43', '2026-06-18 10:13:43', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 10:13:43', '2026-06-26 19:29:25', NULL), (231, 'TKT-0231', 'NO INGRESAN CORREOS A bienestar@fedef-co.com', 'Buen día, Holman\r\nSolicito tu ayuda ya que el día de ayer se envió correo a bienestarcorp con la solicitud de boletería, sin embargo, se validó con ellos e indican que enviaron las boletas al correo de bienestar, pero yo no lo evidencio en mi bandeja de entrada.', 6, 4, 10, NULL, 28, 38, NULL, NULL, '2026-06-17 11:37:05', '2026-06-17 14:37:05', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 10:37:05', '2026-06-26 19:29:25', NULL), (232, 'TKT-0232', 'revisión correo', 'Solicito tu ayuda con la revisión del correo ya que no estoy recibiendo correos.', 5, 3, 10, NULL, 6, 38, NULL, NULL, '2026-06-17 19:05:56', '2026-06-18 01:05:56', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 17:05:56', '2026-06-26 14:45:23', NULL), (233, 'TKT-0233', 'CORREO', 'No estan llegando correos\r\nNo se ven las dos carpetas de correo', 6, 4, 10, NULL, 33, 38, NULL, NULL, '2026-06-18 09:30:09', '2026-06-18 12:30:09', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-18 08:30:09', '2026-06-26 19:29:25', NULL), (234, 'TKT-0234', 'No cuento con acceso a carpetas de red', 'Buen día, Holman\r\n\r\nSolicito de tu apoyo dándome acceso a las carpetas de red de Fedef, ya se conectó FortiClient y no me permite el ingreso.', 5, 4, 15, NULL, 28, 38, NULL, NULL, '2026-06-18 09:43:52', '2026-06-18 12:43:52', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-18 08:43:52', '2026-06-26 14:58:49', NULL), (235, 'TKT-0235', 'DIGITURNO NO ARROJA TURNO', 'Digiturno lo arroja el turno', 6, 1, 4, NULL, 37, 38, NULL, NULL, '2026-06-19 09:00:00', '2026-06-21 09:00:00', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-18 09:00:00', '2026-06-26 19:29:25', NULL), (236, 'TKT-0236', 'No me deja activar la vinculación y es un reingreso', 'No me deja activar la vinculación y es un reingreso 80654867.', 5, 3, 22, NULL, 36, 38, NULL, NULL, '2026-06-19 16:27:23', '2026-06-19 22:27:23', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-19 14:27:23', '2026-06-26 14:57:27', NULL), (237, 'TKT-0237', 'PERMISOS LINIX', 'Buen día, Holman\r\n\r\nSolicito de tu apoyo con permisos correspondientes para hacer cargues masivos de renovaciones para seguros.', 6, 2, NULL, NULL, 28, 38, NULL, NULL, '2026-06-19 23:24:57', '2026-06-20 15:24:57', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-19 15:24:57', '2026-06-26 19:29:25', NULL), (238, 'TKT-0238', 'No recibo correos en bienestar@fedef-co.com', 'Buen día, Holman\r\n\r\nPor favor tu ayuda, ya que no he recibido correos en bienestar@fedef-co.com', 6, 4, 10, NULL, 28, 38, NULL, NULL, '2026-06-19 16:26:10', '2026-06-19 19:26:10', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-19 15:26:10', '2026-06-26 19:29:25', NULL), (239, 'TKT-0239', 'NO TIENE FECHA DE NACIMIENTO EL BENEFICIARIO', 'NO TIENE FECHA DE NACIMIENTO EL BENEFICIARIO 1011247282 SU FECHA ES 25/MARZO/2017', 6, 3, NULL, NULL, 36, 38, NULL, NULL, '2026-06-19 18:42:08', '2026-06-20 00:42:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-19 16:42:08', '2026-06-26 19:29:25', NULL), (240, 'TKT-0240', 'No me funciona Linix', 'El remoto se desconecta a cada rato', 5, 3, 22, NULL, 23, 38, NULL, NULL, '2026-06-22 09:55:32', '2026-06-22 15:55:32', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 07:55:32', '2026-06-26 14:59:15', NULL), (241, 'TKT-0241', 'Ingreso al Remoto', 'No tengo acceso al sistema remoto, ya que me falta el usuario y la contraseña. Esto se debe al cambio de cargo de auxiliar contable a asesor de servicio. Agradezco su apoyo para gestionar el acceso correspondiente.', 6, 4, 16, NULL, 1, 38, NULL, NULL, '2026-06-22 09:08:08', '2026-06-22 12:08:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 08:08:08', '2026-06-26 19:29:25', NULL), (242, 'TKT-0242', 'Urgente: Solicito amablemente su colaboración para habilitar todos los permisos correspondientes a la supernumeraria Paula Bermúdez de Servicios 1 Chía', 'Buen día,\r\n\r\nSolicito amablemente su colaboración para habilitar, con carácter urgente, todos los permisos de Paula Bermúdez en Linix y Coplix de Servicios 1 Chía. Adicionalmente, agradecería crear su usuario en el módulo de Cierre de Caja, ya que actualmente no se encuentra registrado y es necesario para realizar el traslado correspondiente.', 6, 4, 7, NULL, 2, 38, NULL, NULL, '2026-06-22 09:35:08', '2026-06-22 12:35:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 08:35:08', '2026-06-26 19:29:25', NULL), (243, 'TKT-0243', 'Actualizar números de cuenta en Linix', 'Buen día, no me esta dejando actualizar cuentas bancarias ni los bancos en Linix de los asociados', 6, 2, 22, NULL, 22, 38, NULL, NULL, '2026-06-22 17:00:15', '2026-06-23 09:00:15', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 09:00:15', '2026-06-26 19:29:25', NULL), (244, 'TKT-0244', 'Error en el cambio del cargo del asociado en Linix', 'El asociado URIANA GONZALEZ ALBERTO ENRIQUE identificado con numero de CC 1140368024, esta realizando el proceso de retiro y se le debe cambiar la nomina a ventanilla, sin embargo no se puede hacer el proceso ya que en cargo debe estar la opción Default, pero este espacio esta restringido y no permite cambiarlo.', 6, 2, 22, NULL, 4, 38, NULL, NULL, '2026-06-22 17:24:25', '2026-06-23 09:24:25', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 09:24:25', '2026-06-26 19:29:25', NULL), (245, 'TKT-0245', 'PERMISO EN LINIX', 'Buen día, por favor activar los botones a los usuarios jefe de riesgos y analista de riesgos novedades de notas informativas, los botones a activar son:\r\nInsertar Novedad\r\nBorrar Novedad\r\nCancelar novedad extemporáneamente\r\nReversar Cancelación', 6, 4, 22, NULL, 31, 38, NULL, NULL, '2026-06-22 10:56:39', '2026-06-22 13:56:39', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 09:56:39', '2026-06-26 19:29:25', NULL), (246, 'TKT-0246', 'No puedo acceder a Linix trabajando desde casa', 'Mi equipo no esta mostrando la barra de herramientas en la parte inferior de la pantalla, no puedo acceder a Linix', 6, 3, 14, NULL, 29, 38, NULL, NULL, '2026-06-22 12:09:55', '2026-06-22 18:09:55', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 10:09:55', '2026-06-26 19:29:25', NULL), (247, 'TKT-0247', 'Mi equipo se recalienta', 'Mi equipo portátil se recalienta, la batería no dura más de 30 minutos, debo tenerlo cargando todo el tiempo.', 6, 4, 2, NULL, 29, 38, NULL, NULL, '2026-06-22 11:11:16', '2026-06-22 14:11:16', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 10:11:16', '2026-06-26 19:29:25', NULL), (248, 'TKT-0248', 'No puedo realizar retiros', 'No tengo permisos para realizar retiros en Linix', 6, 3, 22, NULL, 22, 38, NULL, NULL, '2026-06-22 12:48:27', '2026-06-22 18:48:27', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 10:48:27', '2026-06-26 19:29:25', NULL), (249, 'TKT-0249', 'Agradezco redireccionar el correo de gestion humana al de gerencia, por motivo de vacaciones', 'Agradezco redireccionar el correo de gestión humana al de gerencia, por motivo de vacaciones', 6, 2, 10, NULL, 27, 38, NULL, NULL, '2026-06-22 22:42:04', '2026-06-23 14:42:04', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 14:42:04', '2026-06-26 19:29:25', NULL), (250, 'TKT-0250', 'No puedo ingresar a Certihuellas', 'Me dice que no puedo ingresar por usuario o clave pero estoy digitando la misma', 4, 2, 4, NULL, 22, 38, NULL, NULL, '2026-06-23 01:11:36', '2026-06-23 17:11:36', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 17:11:36', '2026-06-24 13:58:08', NULL), (251, 'TKT-0251', 'ERROR EN ESCANER', 'Buen dia genera un error al momento de escanear', 6, 1, 3, NULL, 37, 38, NULL, NULL, '2026-06-24 08:13:37', '2026-06-26 08:13:37', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-23 08:13:37', '2026-06-26 19:29:25', NULL), (252, 'TKT-0252', 'Agradezco corregir esete error al aprobar un auxilio de defunción y eliminar el proceso para poder grabar de nuevo el auxilio..', 'Se presentaron errores al ejecutar la tarea\r\nActividad: *APROBAR SOLICITUD DE AUXILIOS* - PK_AX_WF_APROBAR_SOL_AUX.PR_APROBAR_SOLICITUD_AUXILIO pk_wf_flujo.pr_ejecutar_proced_tarea: en flujo 115101 * ORA-20000: Error en pk_ax_wf_aprobar_sol_aux.pr_aprobar_solicitud_auxilio ** ORA-20051: No se puede aprobar una solicitud de auxilio con valor menor o igual a cero ORA-0000: normal, successful completion\r\n- PK_AX_WF_APROBAR_SOL_AUX.PR_APROBAR_SOLICITUD_AUXILIO pk_wf_flujo.pr_ejecutar_proced_tarea: en flujo 115101 * ORA-20000: Error en pk_ax_wf_aprobar_sol_aux.pr_aprobar_solicitud_auxilio ** ORA-20051: No se puede aprobar una solicitud de auxilio con valor menor o igual a cero ORA-0000: normal, successful completion', 4, 3, 22, NULL, 26, 38, NULL, NULL, '2026-06-24 12:06:06', '2026-06-24 18:06:06', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-24 10:06:06', '2026-06-26 09:17:00', NULL), (253, 'TKT-0253', 'USUARIOS FORTICLIENT VPN Y OPENVPN', 'Buen día, solicito los usuarios de FORTICLIENT VPN Y OPENVPN ya que hoy estaré trabajando en una visita comercial desde las 9:00am y el equipo que tengo cuenta con los usuarios de Mildre en el OPENVPN y me solicita contraseña y el FORTICLIENT no me acepta las credenciales', 6, 4, NULL, NULL, 34, 38, NULL, NULL, '2026-06-25 08:40:44', '2026-06-25 11:40:44', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-25 07:40:44', '2026-06-26 19:29:25', NULL), (254, 'TKT-0254', 'Solicitud de revisión de cableado de computador', 'Solicito su amable apoyo para la revisión y organización de los cables del teclado y el mouse que se encuentran ubicados debajo del escritorio, ya que actualmente se encuentran sueltos. Esta situación provoca que en ocasiones se desconecten, afectando el encendido y el funcionamiento adecuado del computador.', 5, 2, 21, NULL, 12, 38, NULL, NULL, '2026-06-25 16:24:02', '2026-06-26 08:24:02', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-25 08:24:02', '2026-06-26 14:46:42', NULL), (255, 'TKT-0255', 'ver los correos anteriores a la actualización.', 'No tengo registro de los correos que tenia antes del 2 de Junio', 3, 4, 10, NULL, 3, 38, NULL, NULL, '2026-06-26 16:48:07', '2026-06-26 19:48:07', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-26 15:48:07', '2026-06-26 16:09:31', NULL), (256, 'TKT-0256', 'Fecha de nacimiento de beneficiario', 'Cambio de año de fecha de nacimiento la correcta es:12/27/2022 RC 1246799408 y la cedula del asociado es 1070970646', 1, 3, 22, NULL, 36, NULL, NULL, NULL, '2026-06-26 18:33:23', '2026-06-27 00:33:23', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-26 16:33:23', '2026-06-26 16:33:23', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `tickets_backup_20260626` -- CREATE TABLE `tickets_backup_20260626` ( `id` bigint UNSIGNED NOT NULL DEFAULT '0', `number` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `description` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `status_id` bigint UNSIGNED NOT NULL, `priority_id` bigint UNSIGNED NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `type_id` bigint UNSIGNED DEFAULT NULL, `requester_id` bigint UNSIGNED NOT NULL, `assignee_id` bigint UNSIGNED DEFAULT NULL, `department_id` bigint UNSIGNED DEFAULT NULL, `asset_id` bigint UNSIGNED DEFAULT NULL, `sla_response_due` timestamp NULL DEFAULT NULL, `sla_resolution_due` timestamp NULL DEFAULT NULL, `sla_response_breached` tinyint(1) NOT NULL DEFAULT '0', `sla_resolution_breached` tinyint(1) NOT NULL DEFAULT '0', `sla_warning_sent_at` timestamp NULL DEFAULT NULL, `first_response_at` timestamp NULL DEFAULT NULL, `resolved_at` timestamp NULL DEFAULT NULL, `closed_at` timestamp NULL DEFAULT NULL, `satisfaction_score` tinyint DEFAULT NULL, `ai_kb_suggested` tinyint(1) NOT NULL DEFAULT '0', `satisfaction_comment` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_0900_ai_ci; -- -- Volcado de datos para la tabla `tickets_backup_20260626` -- INSERT INTO `tickets_backup_20260626` (`id`, `number`, `title`, `description`, `status_id`, `priority_id`, `category_id`, `type_id`, `requester_id`, `assignee_id`, `department_id`, `asset_id`, `sla_response_due`, `sla_resolution_due`, `sla_response_breached`, `sla_resolution_breached`, `sla_warning_sent_at`, `first_response_at`, `resolved_at`, `closed_at`, `satisfaction_score`, `ai_kb_suggested`, `satisfaction_comment`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, 'TKT-0001', 'No puedo imprimir por ninguna d las dos impresoras.', 'No puedo imprimir por ninguna de las dos impresoras. Requiero soporte para validación', 6, 3, 3, NULL, 3, 38, NULL, NULL, '2026-04-06 10:46:53', '2026-04-06 16:46:53', 0, 0, NULL, NULL, '2026-04-13 14:53:50', '2026-04-13 14:53:50', NULL, 0, NULL, '2026-04-06 08:46:53', '2026-04-13 14:53:50', NULL), (2, 'TKT-0002', 'revision impresora', 'Impresiones cortadas y la impresora por linix no me esta funciona correctamente.', 6, 3, 3, NULL, 6, 38, NULL, NULL, '2026-04-06 10:53:22', '2026-04-06 16:53:22', 0, 0, NULL, '2026-04-06 14:57:10', '2026-04-06 21:45:20', '2026-04-06 21:45:20', NULL, 0, NULL, '2026-04-06 08:53:22', '2026-04-06 21:45:20', NULL), (3, 'TKT-0003', 'revisión forticlient', 'forticlient no me deja ingresar lo que causa que cuando se cae el internet no puedo continuar con mis labores.\r\nEl día jueves 9 de abril estaré trabajando desde casa por lo que requiero que este aplicativo este funcionando correctamente en el portátil.', 6, 2, 9, NULL, 6, 38, NULL, NULL, '2026-04-06 16:57:31', '2026-04-07 08:57:31', 0, 0, NULL, NULL, '2026-04-08 19:22:10', '2026-04-08 19:22:10', NULL, 0, NULL, '2026-04-06 08:57:31', '2026-04-08 19:22:10', NULL), (4, 'TKT-0004', 'No puedo acceder a mi escritorio remoto', 'Al conectarme al computador con la VPN y la extensión 10.40 no me deja', 6, 1, 22, NULL, 23, 38, NULL, NULL, '2026-04-07 09:03:46', '2026-04-09 09:03:46', 0, 0, NULL, NULL, '2026-04-08 19:21:16', '2026-04-08 19:21:16', 4, 0, NULL, '2026-04-06 09:03:46', '2026-04-09 14:16:43', NULL), (5, 'TKT-0005', 'Bloquear en Linix el campo de Fecha de Nacimiento.', 'Buenos días, \r\n\r\nSe requiere bloquear el campo en Linix de la fecha de nacimiento, para que los empleados no puedan generar cambios en el mismo, esto como un control para un nuevo beneficio que entregara FEDEF.\r\n\r\nSi se presentara un error en el momento del ingreso de la información del asociado, el colaborador debe notificarlo y la fecha de nacimiento solo podrá ser cambiada por el área de Tecnología. \r\n\r\nGracias.', 6, 2, 22, NULL, 19, 38, NULL, NULL, '2026-04-06 17:09:13', '2026-04-07 09:09:13', 0, 0, NULL, NULL, '2026-04-10 13:45:27', '2026-04-10 13:45:27', NULL, 0, NULL, '2026-04-06 09:09:13', '2026-04-10 13:45:27', NULL), (6, 'TKT-0006', 'En la pagina no aparece los certificados para declarar del año 2025', 'En la pagina ni en el Chat-Bot no esta apareciendo los certificados para declaración a los asociados del año 2025', 6, 3, 9, NULL, 14, 38, NULL, NULL, '2026-04-06 11:44:25', '2026-04-06 17:44:25', 0, 0, NULL, NULL, '2026-04-17 17:19:56', '2026-04-17 17:19:56', NULL, 0, NULL, '2026-04-06 09:44:25', '2026-04-17 17:19:56', NULL), (7, 'TKT-0007', 'Permisos para caja al Usuario de Mallerly Castañeda', 'Buen día,\r\n¿Nos podrías ayudar por favor el día de hoy otorgando permisos de caja al usuario Mallerly Castañeda. Muchas gracias.', 6, 3, NULL, NULL, 14, 38, NULL, NULL, '2026-04-06 12:06:39', '2026-04-06 18:06:39', 0, 0, NULL, NULL, '2026-04-14 12:53:22', '2026-04-14 12:53:22', NULL, 0, NULL, '2026-04-06 10:06:39', '2026-04-14 12:53:22', NULL), (8, 'TKT-0008', 'no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria', 'desde la consulta web para los asociados, en la opcion de seguros - servicios no esta saliendo los valores para la poliza funeraria.', 6, 1, 21, NULL, 10, 13, NULL, NULL, '2026-04-07 14:23:09', '2026-04-09 14:23:09', 0, 0, NULL, '2026-04-07 08:33:52', '2026-05-12 16:43:29', '2026-05-12 16:43:29', NULL, 0, NULL, '2026-04-06 14:23:09', '2026-05-12 16:43:29', NULL), (9, 'TKT-0009', 'Prueba', 'Prueba', 6, 1, 15, NULL, 2, 38, NULL, NULL, '2026-04-07 16:49:24', '2026-04-09 16:49:24', 0, 0, NULL, NULL, '2026-04-06 16:52:17', '2026-04-06 16:52:17', NULL, 0, NULL, '2026-04-06 16:49:24', '2026-04-06 16:52:17', NULL), (10, 'TKT-0010', 'No sirve el scanner', 'Sale error en formato de imagenes', 6, 2, 4, NULL, 12, 13, NULL, NULL, '2026-04-07 15:40:39', '2026-04-08 07:40:39', 0, 0, NULL, '2026-04-07 10:08:35', '2026-04-08 07:50:32', '2026-04-08 07:50:32', NULL, 0, NULL, '2026-04-07 07:40:39', '2026-04-08 07:50:32', NULL), (11, 'TKT-0011', 'No se puede conectar al fortinclient desde casa', 'Cuando intento acceder desde mi casa, no me permite entrar: se conecta y se desconecta al mismo tiempo.', 6, 3, 14, NULL, 36, 38, NULL, NULL, '2026-04-07 09:54:44', '2026-04-07 15:54:44', 0, 0, NULL, NULL, '2026-04-14 12:52:03', '2026-04-14 12:52:03', NULL, 0, NULL, '2026-04-07 07:54:44', '2026-04-14 12:52:03', NULL), (12, 'TKT-0012', 'Revision Impresora', 'No puedo imprimir', 6, 3, 3, NULL, 21, 13, NULL, NULL, '2026-04-07 10:23:45', '2026-04-07 16:23:45', 0, 0, NULL, NULL, '2026-04-07 10:06:02', '2026-04-07 10:06:02', NULL, 0, NULL, '2026-04-07 08:23:45', '2026-04-07 10:06:02', NULL), (13, 'TKT-0013', 'No puedo imprimir', 'Sale error al momento de imprimir', 6, 3, 3, NULL, 23, 13, NULL, NULL, '2026-04-07 10:53:19', '2026-04-07 16:53:19', 0, 0, NULL, NULL, '2026-04-07 10:06:14', '2026-04-07 10:06:14', 5, 0, NULL, '2026-04-07 08:53:19', '2026-04-07 16:19:25', NULL), (14, 'TKT-0014', 'el digiturno no tiene papel', 'el digiturno no tiene papel', 6, 2, 4, NULL, 12, 13, NULL, NULL, '2026-04-07 17:40:53', '2026-04-08 09:40:53', 0, 0, NULL, '2026-04-07 09:58:48', '2026-04-08 07:50:11', '2026-04-08 07:50:11', NULL, 0, NULL, '2026-04-07 09:40:53', '2026-04-08 07:50:11', NULL), (15, 'TKT-0015', 'kiosco no arroja tiquete', 'kiosco no arroja tiquete', 6, 2, 5, NULL, 10, 13, NULL, NULL, '2026-04-07 18:10:19', '2026-04-08 10:10:19', 0, 0, NULL, NULL, '2026-04-08 07:49:44', '2026-04-08 07:49:44', NULL, 0, NULL, '2026-04-07 10:10:19', '2026-04-08 07:49:44', NULL), (16, 'TKT-0016', 'no funciona el teléfono 3cx', 'no están saliendo llamadas ya se reinicio el equipo, salí e ingrese de nuevo y sigue sin funcionar.', 6, 1, 5, NULL, 20, 38, NULL, NULL, '2026-04-08 11:07:09', '2026-04-10 11:07:09', 0, 0, NULL, NULL, '2026-04-09 12:00:28', '2026-04-09 12:00:28', NULL, 0, NULL, '2026-04-07 11:07:09', '2026-04-09 12:00:28', NULL), (17, 'TKT-0017', 'No me deja consultar en CERTIHUELLA', 'No me sale la verificación del asociado en la Certihuella y me sale un error', 6, 2, 21, NULL, 22, 38, NULL, NULL, '2026-04-07 20:39:13', '2026-04-08 12:39:13', 0, 0, NULL, NULL, '2026-04-16 17:07:00', '2026-04-16 17:07:00', NULL, 0, NULL, '2026-04-07 12:39:13', '2026-04-16 17:07:00', NULL), (18, 'TKT-0018', 'Impresión Linix', 'Se me desconfiguro el tamalño de hoja para imprimir y guardar pdf en Linix.', 6, 3, 22, NULL, 23, 38, NULL, NULL, '2026-04-07 18:20:35', '2026-04-08 00:20:35', 0, 0, NULL, NULL, '2026-04-09 09:28:27', '2026-04-09 09:28:27', 3, 0, NULL, '2026-04-07 16:20:35', '2026-04-09 14:16:27', NULL), (19, 'TKT-0019', 'No salen las llamadas', 'No salen las llamadas desde el 3X', 6, 2, 4, NULL, 23, 38, NULL, NULL, '2026-04-08 00:21:49', '2026-04-08 16:21:49', 0, 0, NULL, NULL, '2026-04-09 12:01:07', '2026-04-09 12:01:07', 3, 0, NULL, '2026-04-07 16:21:49', '2026-04-09 14:17:03', NULL), (20, 'TKT-0020', 'Error lector de validación de identidad', 'El aplicativo deja ingresar con el usuario y la clave, deja registrar las huellas, sin embrago al momento de la validación, no carga los datos de la persona.', 6, 2, 9, NULL, 5, 38, NULL, NULL, '2026-04-08 17:24:01', '2026-04-09 09:24:01', 0, 0, NULL, NULL, '2026-04-17 17:22:17', '2026-04-17 17:22:17', NULL, 0, NULL, '2026-04-08 09:24:01', '2026-04-17 17:22:17', NULL), (21, 'TKT-0021', 'No me deja imprimir documentos', 'La impresora me sale sin conexión.', 6, 2, 3, NULL, 14, 38, NULL, NULL, '2026-04-08 18:14:23', '2026-04-09 10:14:23', 0, 0, NULL, NULL, '2026-04-10 08:37:22', '2026-04-10 08:37:22', NULL, 0, NULL, '2026-04-08 10:14:23', '2026-04-10 08:37:22', NULL), (22, 'TKT-0022', 'Permisos Linix', 'Por favor colaborarnos con permisos para Mallerly Castañeda, quien va a trabajar en horas de la tarde en la oficina de Facatativa, reemplazando a Durley Rey.', 6, 3, 22, NULL, 7, 38, NULL, NULL, '2026-04-08 13:27:57', '2026-04-08 19:27:57', 0, 0, NULL, NULL, '2026-04-09 09:27:45', '2026-04-09 09:27:45', NULL, 0, NULL, '2026-04-08 11:27:57', '2026-04-09 09:27:45', NULL), (23, 'TKT-0023', 'No me permitía ingresar al Forticlient, no me cargaba correo, Chatbot, Coplix', 'Ya la mesa de ayuda me dio una solución', 6, 2, 23, NULL, 39, 38, NULL, NULL, '2026-04-09 01:13:20', '2026-04-09 17:13:20', 0, 0, NULL, NULL, '2026-04-09 09:30:32', '2026-04-09 09:30:32', NULL, 0, NULL, '2026-04-08 17:13:20', '2026-04-09 09:30:32', NULL), (24, 'TKT-0024', 'EL PC CON USUARIO SOPORTE 5 NO COJE EL INTERNET', 'Se prendió el computador y no tenia internet', 6, 2, 2, NULL, 22, 38, NULL, NULL, '2026-04-09 16:04:55', '2026-04-10 08:04:55', 0, 0, NULL, NULL, '2026-04-10 08:40:46', '2026-04-10 08:40:46', NULL, 0, NULL, '2026-04-09 08:04:55', '2026-04-10 08:40:46', NULL), (25, 'TKT-0025', 'no puedo imprimir', 'no me deja imprimir', 6, 1, 3, NULL, 20, 38, NULL, NULL, '2026-04-10 08:50:56', '2026-04-12 08:50:56', 0, 0, NULL, NULL, '2026-04-13 12:47:43', '2026-04-13 12:47:43', NULL, 0, NULL, '2026-04-09 08:50:56', '2026-04-13 12:47:43', NULL), (26, 'TKT-0026', 'No me quiere abrir los archivos en PDF', 'En el momento de descargar un archivo en pdf de mi PC no me abrirlo y me pide descargar o iniciar sesión de pdf', 6, 2, 8, NULL, 22, 38, NULL, NULL, '2026-04-09 17:30:21', '2026-04-10 09:30:21', 0, 0, NULL, NULL, '2026-04-10 08:39:57', '2026-04-10 08:39:57', NULL, 0, NULL, '2026-04-09 09:30:21', '2026-04-10 08:39:57', NULL), (27, 'TKT-0027', 'FALLAS EN LECTURA DACTILAR DE REGITRADURIA', 'Buenas tardes se presenta fallas en la lectura de huellas dactilares en los dos equipos de Chia', 6, 3, 4, NULL, 2, 38, NULL, NULL, '2026-04-09 16:36:31', '2026-04-09 22:36:31', 0, 0, NULL, '2026-04-13 14:52:59', '2026-04-13 14:53:02', '2026-04-13 14:53:02', NULL, 0, NULL, '2026-04-09 14:36:31', '2026-04-13 14:53:02', NULL), (28, 'TKT-0028', 'Que no me llegue mi carpeta de entrada del correo electrónico ninguna notificación de WM', 'Llega a mi carpeta de entradas todas las notificaciones de WM que se generan por las tareas en la oficina de Facatativá, en ocasiones son tantas que no alcanzo a ver los mensajes que debo tener en cuenta para alguna gestión.\r\nSolicito que se cree una carpeta para que todas las notificaciones de WM lleguen allí.', 6, 3, 10, NULL, 7, 38, NULL, NULL, '2026-04-09 16:43:49', '2026-04-09 22:43:49', 0, 0, NULL, NULL, '2026-04-10 08:36:13', '2026-04-10 08:36:13', NULL, 0, NULL, '2026-04-09 14:43:49', '2026-04-10 08:36:13', NULL), (29, 'TKT-0029', 'Error en el lector de validaciòn de identidad', 'El huellero de validación de identidad genera error, no deja ingresar al sistema', 7, 2, 5, NULL, 4, 38, NULL, NULL, '2026-04-09 22:48:05', '2026-04-10 14:48:05', 0, 0, NULL, '2026-04-14 14:38:47', NULL, NULL, NULL, 0, NULL, '2026-04-09 14:48:05', '2026-05-12 16:51:12', NULL), (30, 'TKT-0030', 'Las impresiones están saliendo recortadas', 'la momento de enviar una impresion desde linix, esta saliendo el contenido recortado', 6, 2, 3, NULL, 10, 38, NULL, NULL, '2026-04-10 17:37:15', '2026-04-11 09:37:15', 0, 0, NULL, '2026-04-13 14:17:45', '2026-04-13 14:18:00', '2026-04-13 14:18:00', NULL, 0, NULL, '2026-04-10 09:37:15', '2026-04-13 14:18:00', NULL), (31, 'TKT-0031', 'Revisión de Caso FATCA y CRS', 'Buen día por favor, realizar seguimiento al Caso FATCA y CRS:\r\n\r\nPara cumplir con la debida diligencia exigida por la normativa FATCA y CRS, debemos primero identificar a los asociados con residencia fiscal en otros países. Actualmente, este campo no está incorporado en el formato en formas del aplicativo Linix de vinculación y/o actualización de datos, por lo que su inclusión resulta prioritaria.', 6, 3, 21, 2, 13, 38, 1, NULL, '2026-04-10 14:27:19', '2026-04-10 20:27:19', 0, 0, NULL, NULL, '2026-04-13 11:37:18', '2026-04-13 11:37:18', NULL, 0, NULL, '2026-04-10 12:27:19', '2026-04-13 11:37:18', NULL), (32, 'TKT-0032', 'En linix en la fecha de nacimiento no me deja cambiar la fecha', 'Voy a realizar un cambio de la fecha de nacimiento y dice campo protegido de actualizacion, lo cula no me deja hacer la validación.', 6, 3, 22, NULL, 36, 38, NULL, NULL, '2026-04-10 17:35:40', '2026-04-10 23:35:40', 0, 0, NULL, NULL, '2026-04-13 08:35:40', '2026-04-13 08:35:40', NULL, 0, NULL, '2026-04-10 15:35:40', '2026-04-13 08:35:40', NULL), (33, 'TKT-0033', 'No puedo acceder al escritorio remoto', 'No me deja ingresar a Linix', 6, 4, 22, NULL, 23, 38, NULL, NULL, '2026-04-13 08:41:29', '2026-04-13 11:41:29', 0, 0, NULL, NULL, '2026-04-13 12:42:00', '2026-04-13 12:42:00', 5, 0, NULL, '2026-04-13 07:41:29', '2026-04-13 12:44:05', NULL), (34, 'TKT-0034', 'No puedo recibir ni enviar en mí correo', 'El correo no me deja recibir ni enviar correo', 6, 2, 10, NULL, 22, 38, NULL, NULL, '2026-04-13 15:51:48', '2026-04-14 07:51:48', 0, 0, NULL, '2026-04-13 08:02:49', '2026-04-13 12:46:14', '2026-04-13 12:46:14', NULL, 0, NULL, '2026-04-13 07:51:48', '2026-04-13 12:46:14', NULL), (35, 'TKT-0035', 'No tengo correo', 'No puedo ingresar al correo', 6, 1, NULL, NULL, 21, 38, NULL, NULL, '2026-04-14 08:07:57', '2026-04-16 08:07:57', 0, 0, NULL, NULL, '2026-04-14 12:55:54', '2026-04-14 12:55:54', NULL, 0, NULL, '2026-04-13 08:07:57', '2026-04-14 12:55:54', NULL), (36, 'TKT-0036', 'Solicitud de usuario y clave para acceder el remoto', 'Se requiere usuario y contraseña para acceder al remoto', 6, 1, 9, NULL, 5, 38, NULL, NULL, '2026-04-14 08:30:21', '2026-04-16 08:30:21', 0, 0, NULL, '2026-04-13 08:42:27', '2026-04-13 08:42:37', '2026-04-13 08:42:37', NULL, 0, NULL, '2026-04-13 08:30:21', '2026-04-13 12:48:21', NULL), (37, 'TKT-0037', 'Error en impresiòn', 'La impresora imprime los documentos cortados como lo son pagares y solicitudes de crédito.', 6, 4, 3, NULL, 4, 38, NULL, NULL, '2026-04-13 09:53:42', '2026-04-13 12:53:42', 0, 0, NULL, NULL, '2026-04-13 12:41:13', '2026-04-13 12:41:13', NULL, 0, NULL, '2026-04-13 08:53:42', '2026-04-13 12:41:13', NULL), (38, 'TKT-0038', 'No funciona WorkManager.', 'Estoy desde casa y no me ingresa a WorkManager.', 6, 4, 23, NULL, 28, 38, NULL, NULL, '2026-04-13 10:24:42', '2026-04-13 13:24:42', 0, 0, NULL, NULL, '2026-04-13 12:33:53', '2026-04-13 12:33:53', NULL, 0, NULL, '2026-04-13 09:24:42', '2026-04-13 12:33:53', NULL), (39, 'TKT-0039', 'FECHA DE NACIMIENTO', 'Ingresar fecha de nacimiento al beneficiario JULIAN SANTIAGO PIÑEROS RIVAS identificado con tarjeta n 1070985659\r\nFecha de nacimiento: 29 de julio del 2016', 6, 2, 22, NULL, 4, 38, NULL, NULL, '2026-04-13 19:04:33', '2026-04-14 11:04:33', 0, 0, NULL, NULL, '2026-04-13 12:33:10', '2026-04-13 12:33:10', NULL, 0, NULL, '2026-04-13 11:04:33', '2026-04-13 12:33:10', NULL), (40, 'TKT-0040', 'CORRECCION FECHA DE NACIMIENTO', 'Ingresar fecha 29/08/2014 del beneficiario con numero CC 1070978299.', 6, 2, 22, NULL, 6, 38, NULL, NULL, '2026-04-13 19:44:09', '2026-04-14 11:44:09', 0, 0, NULL, NULL, '2026-04-13 12:44:53', '2026-04-13 12:44:53', 5, 0, NULL, '2026-04-13 11:44:09', '2026-04-13 17:05:41', NULL), (41, 'TKT-0041', 'SCANER', 'No guarda los archivos, se demora en los procesos.', 6, 3, 3, NULL, 1, 38, NULL, NULL, '2026-04-13 16:19:08', '2026-04-13 22:19:08', 0, 0, NULL, NULL, '2026-04-14 17:29:38', '2026-04-14 17:29:38', NULL, 0, NULL, '2026-04-13 14:19:08', '2026-04-14 17:29:38', NULL), (42, 'TKT-0042', 'Impresora en remoto', 'En remoto no se evidencia la opción de impresora', 6, 1, NULL, NULL, 24, 38, NULL, NULL, '2026-04-14 15:01:35', '2026-04-16 15:01:35', 0, 0, NULL, NULL, '2026-04-14 17:31:22', '2026-04-14 17:31:22', NULL, 0, NULL, '2026-04-13 15:01:35', '2026-04-14 17:31:22', NULL), (43, 'TKT-0043', 'No puedo imprimir... No deberias cerrar el caso sin resolverlo.', 'No puedo imprimir... No deberias cerrar el caso sin resolverlo.', 6, 2, 3, NULL, 3, 38, NULL, NULL, '2026-04-14 00:25:34', '2026-04-14 16:25:34', 0, 0, NULL, NULL, '2026-04-21 17:16:43', '2026-04-21 17:16:43', NULL, 0, NULL, '2026-04-13 16:25:34', '2026-04-21 17:16:43', NULL), (44, 'TKT-0044', 'REVISION IMPRESORA', 'En linix la impresora se desconecta y no imprime correctamente.', 6, 3, 3, NULL, 6, 38, NULL, NULL, '2026-04-13 19:05:19', '2026-04-14 01:05:19', 0, 0, NULL, NULL, '2026-04-14 15:16:54', '2026-04-14 15:16:54', NULL, 0, NULL, '2026-04-13 17:05:19', '2026-04-14 15:16:54', NULL), (45, 'TKT-0045', 'Solicito un portatil para trabajar en casa', 'Tengo trabajo en casa y necesito un computador portátil', 6, 2, 2, NULL, 22, 38, NULL, NULL, '2026-04-14 01:11:55', '2026-04-14 17:11:55', 0, 0, NULL, NULL, '2026-04-14 12:53:03', '2026-04-14 12:53:03', NULL, 0, NULL, '2026-04-13 17:11:55', '2026-04-14 12:53:07', NULL), (46, 'TKT-0046', 'No tengo acceso a las carpetas en red', 'Estoy trabajando desde casa y no tengo acceso a las carpetas de cobranzas', 6, 2, 15, NULL, 22, 38, NULL, NULL, '2026-04-14 15:41:44', '2026-04-15 07:41:44', 0, 0, NULL, NULL, '2026-04-14 15:14:42', '2026-04-14 15:14:42', NULL, 0, NULL, '2026-04-14 07:41:44', '2026-04-14 15:14:42', NULL), (47, 'TKT-0047', 'No tengo conexión a Linix', 'No tengo conexión remota con Linix,', 6, 2, 22, NULL, 32, 38, NULL, NULL, '2026-04-14 15:52:49', '2026-04-15 07:52:49', 0, 0, NULL, NULL, '2026-04-14 15:14:10', '2026-04-14 15:14:10', NULL, 0, NULL, '2026-04-14 07:52:49', '2026-04-14 15:14:10', NULL), (48, 'TKT-0048', 'No me funciona el remoto', 'No puedo acceder a Linix', 6, 3, NULL, NULL, 23, 38, NULL, NULL, '2026-04-14 10:06:48', '2026-04-14 16:06:48', 0, 0, NULL, NULL, '2026-04-14 12:50:13', '2026-04-14 12:50:13', 5, 0, NULL, '2026-04-14 08:06:48', '2026-04-14 12:53:21', NULL), (49, 'TKT-0049', 'No llegan notificaciones de WM', 'Desde el día de ayer lunes 13 de marzo no están llegando notificaciones de WorkManager.', 6, 2, 23, NULL, 32, 38, NULL, NULL, '2026-04-14 16:14:34', '2026-04-15 08:14:34', 0, 0, NULL, '2026-04-14 10:12:07', '2026-04-14 15:13:22', '2026-04-14 15:13:22', NULL, 0, NULL, '2026-04-14 08:14:34', '2026-04-14 15:13:22', NULL), (50, 'TKT-0050', 'Otorgar permisos al reporte 7031', 'Buen día,\r\n\r\nSolicito por favor darle permiso al usuario fedef_wrodriguez el reporte 7031.\r\n\r\nQuedo atento, gracias.', 6, 2, 9, 2, 13, 38, 3, NULL, '2026-04-14 23:16:36', '2026-04-15 15:16:36', 0, 0, NULL, '2026-04-14 15:42:45', '2026-04-14 17:30:53', '2026-04-14 17:30:53', NULL, 0, NULL, '2026-04-14 15:16:36', '2026-04-14 17:30:53', NULL), (51, 'TKT-0051', 'FECHA DE NACIMIENTO', 'Ingresar fecha de nacimiento al beneficiario DELGADO HENAO DANNA VALENTINA identificado con tarjeta n 1070385845\r\nFecha de nacimiento: 06 de mayo del 2005', 6, 1, 22, NULL, 4, 38, NULL, NULL, '2026-04-15 16:10:21', '2026-04-17 16:10:21', 0, 0, NULL, NULL, '2026-04-16 14:38:13', '2026-04-16 14:38:13', NULL, 0, NULL, '2026-04-14 16:10:21', '2026-04-16 14:38:13', NULL), (52, 'TKT-0052', 'Revision de Toner', 'Por favor de tu ayuda programando la recarga de los tóner disponibles, así mismo la revisión de 1 tóner el cual no funciono en el momento de colocarlo en la impresora.', 6, 2, 3, NULL, 4, 38, NULL, NULL, '2026-04-15 01:03:37', '2026-04-15 17:03:37', 0, 0, NULL, NULL, '2026-04-17 17:17:16', '2026-04-17 17:17:16', NULL, 0, NULL, '2026-04-14 17:03:37', '2026-04-17 17:17:16', NULL), (53, 'TKT-0053', 'Reporte pagares con fecha de creación', 'Requiero un reporte con numero de pagare y su fecha de creación, esto es para proceder con la destrucción de los pagares que no están respaldando créditos o el asociado se retiro de Fedef y tienen mas de 5 años de vigencia.', 6, 1, 22, NULL, 7, 38, NULL, NULL, '2026-04-15 17:13:03', '2026-04-17 17:13:03', 0, 0, NULL, NULL, '2026-04-21 17:15:34', '2026-04-21 17:15:34', NULL, 0, NULL, '2026-04-14 17:13:03', '2026-04-21 17:15:34', NULL), (54, 'TKT-0054', 'Lentitud para imprimir', 'La impresora en varias ocasiones se pone lenta y hay que reiniciarla para que funcione con normalidad, al encenderla funciona con normalidad y al pasar el tiempo se vuelve lenta al punto que se demora al imprimir hasta 2 minutos y hasta mas.', 6, 3, 3, NULL, 35, 38, NULL, NULL, '2026-04-15 10:32:12', '2026-04-15 16:32:12', 0, 0, NULL, NULL, '2026-04-16 16:53:27', '2026-04-16 16:53:27', NULL, 0, NULL, '2026-04-15 08:32:12', '2026-04-16 16:53:27', NULL), (55, 'TKT-0055', 'error aplicativo digiturno', 'presenta error en la plataforma de digiturno solo en mi equipo', 6, 2, 9, NULL, 10, 13, NULL, NULL, '2026-04-15 17:43:40', '2026-04-16 09:43:40', 0, 0, NULL, '2026-04-15 11:07:53', '2026-04-16 14:43:36', '2026-04-16 14:43:36', NULL, 0, NULL, '2026-04-15 09:43:40', '2026-04-16 14:43:36', NULL), (56, 'TKT-0056', 'El scanner del segundo piso no funciona', 'Aparece sin red, no escanea.', 6, 3, 3, NULL, 30, 38, NULL, NULL, '2026-04-15 15:37:24', '2026-04-15 21:37:24', 0, 0, NULL, NULL, '2026-04-17 17:19:05', '2026-04-17 17:19:05', NULL, 0, NULL, '2026-04-15 13:37:24', '2026-04-17 17:19:05', NULL), (57, 'TKT-0057', 'El scanner del segundo piso no funciona', 'Aparece sin red, no escanea.', 6, 3, 3, NULL, 30, 38, NULL, NULL, '2026-04-15 15:37:27', '2026-04-15 21:37:27', 0, 0, NULL, NULL, '2026-04-17 17:18:54', '2026-04-17 17:18:54', NULL, 0, NULL, '2026-04-15 13:37:27', '2026-04-17 17:18:54', NULL), (58, 'TKT-0058', 'La contraseña de Linix vencerá dentro de dos días.', 'La contraseña de Linix vencerá dentro de dos días.', 6, 2, 22, NULL, 36, 38, NULL, NULL, '2026-04-15 22:17:33', '2026-04-16 14:17:33', 0, 0, NULL, NULL, '2026-04-17 17:21:16', '2026-04-17 17:21:16', NULL, 0, NULL, '2026-04-15 14:17:33', '2026-04-17 17:21:16', NULL), (59, 'TKT-0059', 'La contraseña de Linix vencerá dentro de dos días.', 'La contraseña de Linix vencerá dentro de dos días.', 6, 2, 22, NULL, 36, 38, NULL, NULL, '2026-04-15 22:17:34', '2026-04-16 14:17:34', 0, 0, NULL, NULL, '2026-04-16 14:41:10', '2026-04-16 14:41:10', NULL, 0, NULL, '2026-04-15 14:17:34', '2026-04-16 14:41:15', NULL), (60, 'TKT-0060', 'Configurar tamaño impresión LINIX', 'AL momento de imprimir en el Linix sale cortada la imagen', 6, 2, NULL, NULL, 23, 38, NULL, NULL, '2026-04-15 22:19:10', '2026-04-16 14:19:10', 0, 0, NULL, NULL, '2026-04-17 17:20:40', '2026-04-17 17:20:40', 4, 0, NULL, '2026-04-15 14:19:10', '2026-05-19 12:56:56', NULL), (61, 'TKT-0061', 'Cambio de fecha de nacimiento beneficiario en Linix', 'Se solicita el cambio de la fecha de nacimiento de la beneficiaria CC 1070386015 Calderón Ahumada Paula Alejandra, hija de Asociado CC 80429237 CALDERON MOTTA LUIS ALFONSO, Se adjunta copia de la cedula.', 6, 2, 22, NULL, 5, 38, NULL, NULL, '2026-04-16 17:31:03', '2026-04-17 09:31:03', 0, 0, NULL, NULL, '2026-04-16 14:37:58', '2026-04-16 14:37:58', NULL, 0, NULL, '2026-04-16 09:31:03', '2026-04-16 14:37:58', NULL), (62, 'TKT-0062', 'ERROR EN EL LECTOR', 'El lector no funciona para verificar las huellas de los asociados', 6, 3, 2, NULL, 4, 38, NULL, NULL, '2026-04-16 14:03:19', '2026-04-16 20:03:19', 0, 0, NULL, NULL, '2026-04-17 17:18:43', '2026-04-17 17:18:43', NULL, 0, NULL, '2026-04-16 12:03:19', '2026-04-17 17:18:43', NULL), (63, 'TKT-0063', 'NO ESTA SIRVIENDO EL REGISTRO DE HUELLA EN LINIX', 'NO ESTA SIRVIENDO EL REGISTRO DE HUELLA EN LINIX', 6, 3, 4, NULL, 10, 38, NULL, NULL, '2026-04-16 17:43:50', '2026-04-16 23:43:50', 0, 0, NULL, NULL, '2026-04-17 17:18:17', '2026-04-17 17:18:17', NULL, 0, NULL, '2026-04-16 15:43:50', '2026-04-17 17:18:17', NULL), (64, 'TKT-0064', 'En linix no registra el municipio de Cotorra - Cordoba', 'En linix no registra el municipio de Cotorra - Cordoba', 6, 2, 22, NULL, 12, 38, NULL, NULL, '2026-04-17 17:15:20', '2026-04-18 09:15:20', 0, 0, NULL, NULL, '2026-04-17 17:20:11', '2026-04-17 17:20:11', NULL, 0, NULL, '2026-04-17 09:15:20', '2026-04-17 17:20:11', NULL), (65, 'TKT-0065', 'No esta sirviendo la impresora linix', 'No esta sirviendo la impresora linix', 6, 4, 3, NULL, 10, 38, NULL, NULL, '2026-04-17 11:16:24', '2026-04-17 14:16:24', 0, 0, NULL, NULL, '2026-04-17 17:17:36', '2026-04-17 17:17:36', NULL, 0, NULL, '2026-04-17 10:16:24', '2026-04-17 17:17:36', NULL), (66, 'TKT-0066', 'Clave de ingreso', 'No me permite ingreso a mi PC, no me reconoce la clave', 6, 4, 2, NULL, 39, 13, NULL, NULL, '2026-04-17 11:32:24', '2026-04-17 14:32:24', 0, 0, NULL, '2026-04-17 14:15:27', '2026-04-17 10:59:24', '2026-04-17 16:46:03', NULL, 0, NULL, '2026-04-17 10:32:24', '2026-04-17 16:46:03', NULL), (67, 'TKT-0067', 'Clave de ingreso al portátil', 'Necesito de su colaboración revisando la clave de ingreso al portátil HP ya que me encuentro en finca', 6, 3, 2, NULL, 2, 38, NULL, NULL, '2026-04-17 13:12:16', '2026-04-17 19:12:16', 0, 0, NULL, NULL, '2026-04-17 17:17:59', '2026-04-17 17:17:59', NULL, 0, NULL, '2026-04-17 11:12:16', '2026-04-17 17:17:59', NULL), (68, 'TKT-0068', 'Revisión del telefono', 'Las llamadas entrantes y salientes, externas e internas, se escuchan demasiado lejos', 6, 2, 21, NULL, 15, 38, NULL, NULL, '2026-04-17 19:27:37', '2026-04-18 11:27:37', 0, 0, NULL, NULL, '2026-04-27 20:34:51', '2026-04-27 20:34:51', NULL, 0, NULL, '2026-04-17 11:27:37', '2026-04-27 20:34:51', NULL), (69, 'TKT-0069', 'Solicitar equipo para trabajo en casa', 'Trabajo en casa el día lunes 20 de Abril 2026', 6, 2, 2, NULL, 34, NULL, NULL, NULL, '2026-04-17 23:10:17', '2026-04-18 15:10:17', 0, 0, NULL, '2026-04-17 16:19:08', '2026-04-17 16:18:44', '2026-04-17 16:18:44', 5, 0, NULL, '2026-04-17 15:10:17', '2026-04-29 09:18:15', NULL), (70, 'TKT-0070', 'No puedo acceder a Linix', 'No puedo acceder a Linix desde la casa', 6, 2, 22, NULL, 22, 38, NULL, NULL, '2026-04-20 15:46:51', '2026-04-21 07:46:51', 0, 0, NULL, NULL, '2026-04-21 17:13:13', '2026-04-21 17:13:13', NULL, 0, NULL, '2026-04-20 07:46:51', '2026-04-21 17:13:13', NULL), (71, 'TKT-0071', 'Restablecer clave de Linix', 'Restablecer clave de Linix \r\nUsuario : EYMG', 6, 3, 22, NULL, 39, 38, NULL, NULL, '2026-04-20 10:19:35', '2026-04-20 16:19:35', 0, 0, NULL, NULL, '2026-04-21 17:14:00', '2026-04-21 17:14:00', NULL, 0, NULL, '2026-04-20 08:19:35', '2026-04-21 17:14:00', NULL), (72, 'TKT-0072', 'No puedo acceder a mi correo', 'Desde el día viernes no he podido ingresar a mi correo.', 6, 3, 16, NULL, 18, 38, NULL, NULL, '2026-04-20 11:36:35', '2026-04-20 17:36:35', 0, 0, NULL, NULL, '2026-04-21 17:14:29', '2026-04-21 17:14:29', NULL, 0, NULL, '2026-04-20 09:36:35', '2026-04-21 17:14:29', NULL), (73, 'TKT-0073', 'Me sale no conectado a internet', 'Sale que no esta conectado a internet ya agote posibilidades de conectar y desconectar y cambiar de cable pero no funciona', 6, 4, 12, NULL, 16, 38, NULL, NULL, '2026-04-21 08:56:02', '2026-04-21 11:56:02', 0, 0, NULL, NULL, '2026-04-21 17:15:07', '2026-04-21 17:15:07', 5, 0, NULL, '2026-04-21 07:56:02', '2026-04-22 11:12:06', NULL), (74, 'TKT-0074', 'Aplicativo B2B.', 'Buenos días, \r\n\r\nPor favor me ayudan a revisar el aplictivo de compras de Alkosto me genera un error en el momento de crear la orden, cuando lo realizo desde otro computador si me permite por lo que creo que el tema es directamente del mio. \r\n\r\nYa me comunique directamente con la asesora de Alkosto y me indica que ningun otro fondo de empleados presenta este error. \r\n\r\nMuchas gracias, feliz día.', 6, 2, 2, NULL, 19, 38, NULL, NULL, '2026-04-21 16:14:45', '2026-04-22 08:14:45', 0, 0, NULL, NULL, '2026-04-27 20:49:14', '2026-04-27 20:49:14', NULL, 0, NULL, '2026-04-21 08:14:45', '2026-04-27 20:49:14', NULL), (75, 'TKT-0075', 'No puedo acceder al correo', 'el correo no responde', 6, 2, 10, NULL, 22, 38, NULL, NULL, '2026-04-21 16:35:24', '2026-04-22 08:35:24', 0, 0, NULL, NULL, '2026-04-23 08:56:57', '2026-04-23 08:56:57', NULL, 0, NULL, '2026-04-21 08:35:24', '2026-04-23 08:56:57', NULL), (76, 'TKT-0076', 'Confirmar correo spam', 'Llegó correo la bandeja de Fedef@fedef-co.com: que parece spam', 6, 3, 10, NULL, 15, 38, NULL, NULL, '2026-04-21 13:59:59', '2026-04-21 19:59:59', 0, 0, NULL, NULL, '2026-04-21 17:12:38', '2026-04-21 17:12:38', NULL, 0, NULL, '2026-04-21 11:59:59', '2026-04-21 17:12:38', NULL), (77, 'TKT-0077', 'DIGITUARNO SIN PAPEL', 'El digiturno se quedo sin papel', 6, 2, NULL, NULL, 37, 13, NULL, NULL, '2026-04-21 23:47:58', '2026-04-22 15:47:58', 0, 0, NULL, NULL, '2026-04-22 08:26:35', '2026-04-22 08:26:35', NULL, 0, NULL, '2026-04-21 15:47:58', '2026-04-22 08:26:35', NULL), (78, 'TKT-0078', 'LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', 'LUGAR DE NACIMIENTO TACHIRA - SAN CRISTOBAL VENEZUELA NO CREADO EN LINIX', 6, 2, 22, NULL, 37, 38, NULL, NULL, '2026-04-22 15:49:47', '2026-04-23 07:49:47', 0, 0, NULL, '2026-04-22 10:43:48', '2026-04-22 10:44:09', '2026-04-22 10:44:09', NULL, 0, NULL, '2026-04-22 07:49:47', '2026-04-22 10:44:09', NULL), (79, 'TKT-0079', 'Grabación del 21 de abril 2026, de la 4pm a las 5pm, de tesorería 1', 'Grabación del 21 de abril 2026, de la 4pm a las 5pm, de tesorería 1', 6, 2, NULL, NULL, 35, 13, NULL, NULL, '2026-04-22 16:28:15', '2026-04-23 08:28:15', 0, 0, NULL, '2026-04-22 08:39:18', '2026-04-22 11:19:56', '2026-04-22 11:19:56', NULL, 0, NULL, '2026-04-22 08:28:15', '2026-04-22 11:19:56', NULL), (80, 'TKT-0080', 'No he podido descargar las facturas de Tigo que han llegado.', 'No he podido descargar las facturas de Tigo que han llegado.\r\n\r\nAdjunto detalle en archivo adjunto.', 6, 3, 8, NULL, 15, 38, NULL, NULL, '2026-04-22 10:35:35', '2026-04-22 16:35:35', 0, 0, NULL, '2026-04-23 08:57:40', '2026-05-05 09:11:07', '2026-05-05 09:11:07', NULL, 0, NULL, '2026-04-22 08:35:35', '2026-05-05 09:11:07', NULL), (81, 'TKT-0081', 'Hullero dactilar registraduría', 'Buenos días\r\nNo guarda el registro de la huella dactilar', 6, 1, 2, NULL, 2, 38, NULL, NULL, '2026-04-23 11:20:55', '2026-04-25 11:20:55', 0, 0, NULL, NULL, '2026-04-23 12:08:00', '2026-04-23 12:08:00', NULL, 0, NULL, '2026-04-22 11:20:55', '2026-04-23 12:08:00', NULL), (82, 'TKT-0082', 'Adaptador para entrada USB', 'Buenos días,\r\n\r\nMe permito solicitar su amable colaboración con un adaptador USB para los dos computadores de la sede en Chía, ya que actualmente contamos con una entrada insuficiente. Esto nos obliga a desconectar algún implemento del equipo para poder conectar otro.', 6, 2, 2, NULL, 2, 38, NULL, NULL, '2026-04-22 19:23:57', '2026-04-23 11:23:57', 0, 0, NULL, NULL, '2026-04-27 20:47:22', '2026-04-27 20:47:22', NULL, 0, NULL, '2026-04-22 11:23:57', '2026-04-27 20:47:22', NULL), (83, 'TKT-0083', 'Revisión equipo portátil', 'Agradezco puedan revisar mi equipo portátil, ya que, estoy trabajando y de un momento a otro el equipo se queda se bloquea, las páginas no funcionan y debo esperar hasta que vuelva a funcionar, utilizar herramientas como Excel es muy tedioso ya que siempre pasa lo mismo.', 5, 3, 2, NULL, 29, 38, NULL, NULL, '2026-04-22 13:49:44', '2026-04-22 19:49:44', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-22 11:49:44', '2026-05-19 13:00:31', NULL), (84, 'TKT-0084', 'CREAR CIUDAD DE RESIDENCIA EXTERIOR', 'Por favor tu ayuda creando la siguiente ciudad de residencia del pais de AUSTRALIA Estado Brisbane', 6, 2, 22, NULL, 37, 38, NULL, NULL, '2026-04-23 00:50:59', '2026-04-23 16:50:59', 0, 0, NULL, NULL, '2026-04-23 12:08:49', '2026-04-23 12:08:49', NULL, 0, NULL, '2026-04-22 16:50:59', '2026-04-23 12:08:49', NULL), (85, 'TKT-0085', 'Cambio de Office', 'Solicito de tu colaboración para cambiar el office ya que me abre desde el navegador mas no desde los programas de office.', 6, 1, 8, NULL, 5, 13, NULL, NULL, '2026-04-24 08:01:58', '2026-04-26 08:01:58', 0, 0, NULL, '2026-04-23 08:30:07', '2026-04-23 08:30:11', '2026-04-23 08:30:11', NULL, 0, NULL, '2026-04-23 08:01:58', '2026-04-23 08:49:29', NULL), (86, 'TKT-0086', 'CAMBIAR FECHA DE ACTUALIZACION DE DATOS', 'Buen dia por favor tu ayuda realizando el cambio de la fecha de actualizacion de datos del asociado 1073527588 al cual se realizo la actualizacion de informacion del exteriror el dia de hoy \r\n\r\nM', 6, 1, NULL, NULL, 37, 38, NULL, NULL, '2026-04-24 09:14:13', '2026-04-26 09:14:13', 0, 0, NULL, NULL, '2026-04-23 12:07:24', '2026-04-23 12:07:24', NULL, 0, NULL, '2026-04-23 09:14:13', '2026-04-23 12:07:24', NULL), (87, 'TKT-0087', 'ERROR PDF', 'Error al abrir los archivos de PDF', 6, 3, 7, NULL, 33, 13, NULL, NULL, '2026-04-23 12:45:20', '2026-04-23 18:45:20', 0, 0, NULL, NULL, '2026-05-12 16:40:57', '2026-05-12 16:40:57', NULL, 0, NULL, '2026-04-23 10:45:20', '2026-05-12 16:40:57', NULL), (88, 'TKT-0088', 'NO DEJA CREAR LA FECHA DE NACIMIENTO', 'No permite crear la fecha de nacimiento del beneficiario la fecha es: 20 marzo 1998', 6, 1, 22, NULL, 37, 38, NULL, NULL, '2026-04-24 16:58:28', '2026-04-26 16:58:28', 0, 0, NULL, NULL, '2026-04-27 20:37:28', '2026-04-27 20:37:28', NULL, 0, NULL, '2026-04-23 16:58:28', '2026-04-27 20:37:28', NULL), (89, 'TKT-0089', 'Ayuda con la impresora', 'La impresora no aparece en el escritorio remoto de tesorería 2', 5, 3, 3, NULL, 8, 13, NULL, NULL, '2026-04-24 13:28:09', '2026-04-24 19:28:09', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-24 11:28:09', '2026-04-27 20:42:38', NULL), (90, 'TKT-0090', 'Las presentaciones en Power Point, presentan problemas al momento de guardar.', 'Las presentaciones en Power Point, presentan problemas al momento de guardar, debo renombrar el archivo para que me permita guardar los cambios.\r\n\r\nAgradezco pronta colaboración porque es para la presentación de la reunión de JD de mañana 25 de abril.\r\n\r\nGracias.', 6, 3, 7, NULL, 15, 38, NULL, NULL, '2026-04-24 14:09:00', '2026-04-24 20:09:00', 0, 0, NULL, NULL, '2026-04-27 20:28:49', '2026-04-27 20:28:49', NULL, 0, NULL, '2026-04-24 12:09:00', '2026-04-27 20:28:49', NULL), (91, 'TKT-0091', 'No funcionan las impresiones en tesoreria2', 'La impresora no aparece en el sistema y cuando aparece sale error al imprimir', 6, 4, 3, NULL, 8, 38, NULL, NULL, '2026-04-27 11:43:58', '2026-04-27 14:43:58', 0, 0, NULL, NULL, '2026-05-04 15:23:18', '2026-05-04 15:23:18', NULL, 0, NULL, '2026-04-27 10:43:58', '2026-05-04 15:23:18', NULL), (92, 'TKT-0092', 'CONEXION ESCRITORIO REMOTO', 'Para el trabajo en casa, se genera desconexión constante del Escritorio Remoto', 6, 1, NULL, NULL, 33, 38, NULL, NULL, '2026-04-28 12:56:53', '2026-04-30 12:56:53', 0, 0, NULL, NULL, '2026-04-27 20:44:34', '2026-04-27 20:44:34', NULL, 0, NULL, '2026-04-27 12:56:53', '2026-04-27 20:44:34', NULL), (93, 'TKT-0093', 'CAMBIO DE DIANEMA', 'Al realizar una llamada, al tomar la diadema esta se partió al momento de agarrarla.', 6, 2, 4, NULL, 12, 38, NULL, NULL, '2026-04-27 22:21:34', '2026-04-28 14:21:34', 0, 0, NULL, NULL, '2026-04-27 20:42:11', '2026-04-27 20:42:11', NULL, 0, NULL, '2026-04-27 14:21:34', '2026-04-27 20:42:11', NULL), (94, 'TKT-0094', 'Notificaciones de Workmanager.', 'No me están llegando las notificaciones de Workmanager, al cargar las facturas.', 6, 2, 23, NULL, 15, 38, NULL, NULL, '2026-04-27 22:22:23', '2026-04-28 14:22:23', 0, 0, NULL, NULL, '2026-04-30 12:06:13', '2026-04-30 12:06:13', NULL, 0, NULL, '2026-04-27 14:22:23', '2026-04-30 12:06:13', NULL), (95, 'TKT-0095', 'Por favor revisar el volumen de los teléfonos del área de servicios, ya que están sonando muy bajito', 'Por favor revisar el volumen de los teléfonos del área de servicios, ya que están sonando muy bajito', 6, 3, 4, NULL, 29, 38, NULL, NULL, '2026-04-27 17:38:29', '2026-04-27 23:38:29', 0, 0, NULL, NULL, '2026-04-27 20:57:17', '2026-04-27 20:57:17', NULL, 0, NULL, '2026-04-27 15:38:29', '2026-04-27 20:57:17', NULL), (96, 'TKT-0096', 'ELIMINAR CIUDAD EN LINX', 'Solicito eliminar el campo “ciudad” en el sistema Linix, específicamente en la sección de direcciones COMERCIAL.', 6, 2, 22, NULL, 12, 38, NULL, NULL, '2026-04-28 15:57:24', '2026-04-29 07:57:24', 0, 0, NULL, NULL, '2026-04-29 20:04:36', '2026-04-29 20:04:36', NULL, 0, NULL, '2026-04-28 07:57:24', '2026-04-29 20:04:36', NULL), (97, 'TKT-0097', 'no se estan escuchando las llamadas', 'se recibe llamada pero no se esta escuchando a traves de la diadema', 6, 3, 4, NULL, 10, 38, NULL, NULL, '2026-04-28 11:13:25', '2026-04-28 17:13:25', 0, 0, NULL, NULL, '2026-05-04 08:54:40', '2026-05-04 08:54:40', NULL, 0, NULL, '2026-04-28 09:13:25', '2026-05-04 08:54:40', NULL), (98, 'TKT-0098', 'Solicitud de crédito cortada', 'Al imprimir o guardar en pdf la solicitud de crédito mediante linix, queda cortada', 6, 3, 22, NULL, 24, 38, NULL, NULL, '2026-04-28 11:38:19', '2026-04-28 17:38:19', 0, 0, NULL, NULL, '2026-04-29 20:04:10', '2026-04-29 20:04:10', NULL, 0, NULL, '2026-04-28 09:38:19', '2026-04-29 20:04:10', NULL), (99, 'TKT-0099', 'Un Mouse y un multipuerto', 'Un Mouse y un multipuerto', 7, 3, 4, NULL, 3, 13, NULL, NULL, '2026-04-28 15:07:51', '2026-04-28 21:07:51', 0, 0, NULL, '2026-05-28 14:03:06', NULL, NULL, NULL, 0, NULL, '2026-04-28 13:07:51', '2026-05-28 14:03:06', NULL), (100, 'TKT-0100', 'Equipo para trabajo en casa', 'Solicito por favor un equipo para trabajo en casa el día miércoles 29 de abril.', 6, 2, 2, NULL, 15, 13, NULL, NULL, '2026-04-28 21:21:17', '2026-04-29 13:21:17', 0, 0, NULL, NULL, '2026-05-12 16:42:37', '2026-05-12 16:42:37', NULL, 0, NULL, '2026-04-28 13:21:17', '2026-05-12 16:42:37', NULL), (101, 'TKT-0101', 'No tengo acceso a Linix', 'Ninguna VPN de Linix hay conexión', 5, 3, 22, NULL, 22, 38, NULL, NULL, '2026-04-28 16:35:17', '2026-04-28 22:35:17', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-28 14:35:17', '2026-04-29 07:32:30', NULL), (102, 'TKT-0102', 'FECHA DE NACIMIENTO', 'Ingresar fecha de nacimiento del Asociado SERRANO WILCHES YEISON ANDRES identificado con numero de cédula 1073426622 , ya que anteriormente estaba ingresado como beneficiario y la fecha esta errónea.\r\nFecha de nacimiento: 12 de diciembre del 2006', 5, 2, 22, NULL, 4, 38, NULL, NULL, '2026-04-28 23:46:12', '2026-04-29 15:46:12', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-28 15:46:12', '2026-04-28 17:10:05', NULL), (103, 'TKT-0103', 'CARPETAS COBRANZAS', 'Por favor dar acceso a las carpetas de Cobranzas', 6, 3, 2, NULL, 33, 38, NULL, NULL, '2026-04-29 10:53:46', '2026-04-29 16:53:46', 0, 0, NULL, NULL, '2026-04-29 20:05:20', '2026-04-29 20:05:20', NULL, 0, NULL, '2026-04-29 08:53:46', '2026-04-29 20:05:20', NULL), (104, 'TKT-0104', 'No puedo acceder a work manager', 'Me sale que no puedo acceder al sitio web', 5, 2, NULL, NULL, 8, 38, NULL, NULL, '2026-04-29 17:00:45', '2026-04-30 09:00:45', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-29 09:00:45', '2026-04-29 12:14:21', NULL), (105, 'TKT-0105', 'RED', 'Buen día me ayudas por favor estoy en la oficina de faca y no me deja ingresar a la 10.100. muchas gracias.', 6, 4, 14, NULL, 34, 38, NULL, NULL, '2026-04-29 10:39:32', '2026-04-29 13:39:32', 0, 0, NULL, NULL, '2026-05-05 09:07:51', '2026-05-05 09:07:51', NULL, 0, NULL, '2026-04-29 09:39:32', '2026-05-05 09:07:51', NULL), (106, 'TKT-0106', 'Confirmar seguridad de un correo', 'Confirmar si el corro con fecha 28/04/2026 a las 10:22 pm, es un correo seguro o es spam recibido de: Planillas 472 Correo Notificaciones ', 5, 3, 10, NULL, 15, 38, NULL, NULL, '2026-04-29 13:20:42', '2026-04-29 19:20:42', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-04-29 11:20:42', '2026-04-29 12:15:24', NULL), (107, 'TKT-0107', 'red linix inestable', 'trabajo en casa red de linix se cae muy frecuente', 6, 1, 22, NULL, 20, 38, NULL, NULL, '2026-04-30 13:36:20', '2026-05-02 13:36:20', 0, 0, NULL, NULL, '2026-05-05 09:05:55', '2026-05-05 09:05:55', NULL, 0, NULL, '2026-04-29 13:36:20', '2026-05-05 09:05:55', NULL), (108, 'TKT-0108', 'Revisar configuración del PC con la Impresora', 'No he podido imprimir, los elementos como que se quedan en cola y nunca imprimen', 6, 1, 3, NULL, 32, 38, NULL, NULL, '2026-05-01 10:50:31', '2026-05-03 10:50:31', 0, 0, NULL, NULL, '2026-04-30 12:05:08', '2026-04-30 12:05:08', NULL, 0, NULL, '2026-04-30 10:50:31', '2026-04-30 12:05:08', NULL), (109, 'TKT-0109', 'Revisión huella validación de identidad', 'El aplicativo no permite el ingreso, no abre.', 5, 3, 9, NULL, 5, 38, NULL, NULL, '2026-05-04 10:17:56', '2026-05-04 16:17:56', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-04 08:17:56', '2026-05-14 15:10:49', NULL), (110, 'TKT-0110', 'Configuración portatil para trabajo en casa', 'Instalara en el portátil teams, correo, extensión telefonica, wm de servicios2chia', 5, 3, 10, NULL, 1, 38, NULL, NULL, '2026-05-04 10:59:51', '2026-05-04 16:59:51', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-04 08:59:51', '2026-05-11 08:28:15', NULL), (111, 'TKT-0111', 'TELEFONO NO SUENA', 'Buen dia Ingresan las llamadas pero no suena.', 5, 2, 5, NULL, 37, 38, NULL, NULL, '2026-05-04 17:50:08', '2026-05-05 09:50:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-04 09:50:08', '2026-05-07 09:23:48', NULL), (112, 'TKT-0112', 'LINIX NO FUNCIONA', 'No permite busqueda ni en consulta ni en credito', 6, 3, 22, NULL, 37, 38, NULL, NULL, '2026-05-04 13:43:14', '2026-05-04 19:43:14', 0, 0, NULL, NULL, '2026-05-05 09:05:36', '2026-05-05 09:05:36', NULL, 0, NULL, '2026-05-04 11:43:14', '2026-05-05 09:05:36', NULL), (113, 'TKT-0113', 'Inconveniente con la consulta de dos asociados en Linix', 'Al consultar las siguientes cédulas genera un error. Adjunto pantallazos', 6, 2, 22, NULL, 15, 38, NULL, NULL, '2026-05-04 20:02:22', '2026-05-05 12:02:22', 0, 0, NULL, NULL, '2026-05-05 09:05:16', '2026-05-05 09:05:16', NULL, 0, NULL, '2026-05-04 12:02:22', '2026-05-05 09:05:16', NULL), (114, 'TKT-0114', 'Error en consulta de LINIX', 'Buen día\r\nPor favor su ayuda con la siguiente novedad en LINIX; realizo la consulta de cualquier persona y me sale error y no me lleva a la consulta.', 6, 4, 22, NULL, 28, 38, NULL, NULL, '2026-05-04 14:31:24', '2026-05-04 17:31:24', 0, 0, NULL, NULL, '2026-05-05 09:04:54', '2026-05-05 09:04:54', NULL, 0, NULL, '2026-05-04 13:31:24', '2026-05-05 09:04:54', NULL), (115, 'TKT-0115', 'Creación de Correo', 'Por favor me ayudas a crear el siguiente correo denunciasconflicto@fedef-co.com el cual sera administrado por Gerencia, Dirección de Gestión Humana, y Oficial de Cumplimiento.\r\n\r\nMuchas gracias, feliz tarde.', 5, 2, NULL, NULL, 19, 38, NULL, NULL, '2026-05-05 00:49:08', '2026-05-05 16:49:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-04 16:49:08', '2026-05-05 09:06:52', NULL), (116, 'TKT-0116', 'Equipo portátil', 'Equipo para trabajo en casa el día miércoles 6 de mayo', 6, 2, 2, NULL, 15, 13, NULL, NULL, '2026-05-05 01:49:06', '2026-05-05 17:49:06', 0, 0, NULL, NULL, '2026-05-12 16:42:12', '2026-05-12 16:42:12', NULL, 0, NULL, '2026-05-04 17:49:06', '2026-05-12 16:42:12', NULL), (117, 'TKT-0117', 'IMPRIMIR', 'La impresora sale sin conexión.', 6, 3, 3, NULL, 14, 13, NULL, NULL, '2026-05-05 10:06:23', '2026-05-05 16:06:23', 0, 0, NULL, NULL, '2026-05-12 16:44:54', '2026-05-12 16:44:54', NULL, 0, NULL, '2026-05-05 08:06:23', '2026-05-12 16:44:54', NULL), (118, 'TKT-0118', 'No sale la impresora en el escritorio', 'No deja hacer impresiones ya que manda directo a archivo', 6, 4, 3, NULL, 8, 38, NULL, NULL, '2026-05-05 10:35:43', '2026-05-05 13:35:43', 0, 0, NULL, NULL, '2026-05-08 08:36:58', '2026-05-08 08:36:58', NULL, 0, NULL, '2026-05-05 09:35:43', '2026-05-08 08:36:58', NULL), (119, 'TKT-0119', 'no me funciona impresora', 'no imprime', 5, 1, 3, NULL, 20, 38, NULL, NULL, '2026-05-06 09:47:40', '2026-05-08 09:47:40', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-05 09:47:40', '2026-05-19 12:59:44', NULL), (120, 'TKT-0120', 'error pagina digiturno', 'en la pagina del digiturno esta saliendo un calendario y no se puede cerrar cesion', 6, 2, 9, NULL, 10, 13, NULL, NULL, '2026-05-05 19:51:59', '2026-05-06 11:51:59', 0, 0, NULL, NULL, '2026-05-12 16:41:43', '2026-05-12 16:41:43', NULL, 0, NULL, '2026-05-05 11:51:59', '2026-05-12 16:41:43', NULL), (121, 'TKT-0121', 'Acceder a la carpeta de Jefe de crédito y carpeta compartida', 'No puedo acceder a las carpetas de Jefe de crédito y carpeta compartida.', 6, 3, 15, NULL, 29, 13, NULL, NULL, '2026-05-05 15:30:36', '2026-05-05 21:30:36', 0, 0, NULL, NULL, '2026-05-12 16:40:30', '2026-05-12 16:40:30', NULL, 0, NULL, '2026-05-05 13:30:36', '2026-05-12 16:40:30', NULL), (122, 'TKT-0122', 'Copiar la información de Linix a otras herramientas (word, Excel)', 'Se presenta una limitación que impide copiar información desde el aplicativo Linix hacia herramientas como Word o Excel, así como realizar la acción en sentido contrario,', 6, 3, 5, NULL, 29, 13, NULL, NULL, '2026-05-05 15:35:06', '2026-05-05 21:35:06', 0, 0, NULL, NULL, '2026-05-12 16:40:00', '2026-05-12 16:40:00', NULL, 0, NULL, '2026-05-05 13:35:06', '2026-05-12 16:40:00', NULL), (123, 'TKT-0123', 'PERMISO CERTIHUELLA', 'Al registrar la huella desde el usuario de Cobranzas en CertiHuella generar el siguiente mensaje \"El usuario de consumo Cobranzas no esta habilitado. Comuníquese con el departamento de Soporte\"\r\nAgradezco su ayuda', 5, 1, NULL, NULL, 33, 38, NULL, NULL, '2026-05-07 10:59:16', '2026-05-09 10:59:16', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-06 10:59:16', '2026-05-14 15:33:06', NULL), (124, 'TKT-0124', 'PERMISOS PARA SIMULACION DE CREDITO EN LINIX', 'Por favor su ayuda de manera urgente habilitando los permisos para simulacion de creditos en linix', 5, 2, 22, NULL, 22, 38, NULL, NULL, '2026-05-06 19:36:51', '2026-05-07 11:36:51', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-06 11:36:51', '2026-05-07 14:16:05', NULL), (125, 'TKT-0125', 'Error en los mensajes de Teams', 'En Teams presenta error al enviar mensajes', 6, 3, NULL, NULL, 24, 38, NULL, NULL, '2026-05-06 17:24:33', '2026-05-06 23:24:33', 0, 0, NULL, NULL, '2026-05-07 15:49:46', '2026-05-07 15:49:46', NULL, 0, NULL, '2026-05-06 15:24:33', '2026-05-07 15:49:46', NULL), (126, 'TKT-0126', 'Grabación de tesorería 1', 'Grabación de tesorería 1 desde las 9am a la 5pm del 6 mayo 2026', 6, 3, NULL, NULL, 35, 38, NULL, NULL, '2026-05-06 18:59:54', '2026-05-07 00:59:54', 0, 0, NULL, NULL, '2026-05-07 15:48:55', '2026-05-07 15:48:55', NULL, 0, NULL, '2026-05-06 16:59:54', '2026-05-07 15:48:55', NULL), (127, 'TKT-0127', 'REVISION IMPRESORA', 'solicito de su ayuda para realizar revisión de la impresora puesto que nuevamente me esta imprimiendo pagares y solicitudes de crédito cortados. Muchas gracias', 5, 3, 3, NULL, 6, 38, NULL, NULL, '2026-05-07 12:07:53', '2026-05-07 18:07:53', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-07 10:07:53', '2026-05-19 12:57:27', NULL), (128, 'TKT-0128', 'PAGINA NO PERMITE ACTUALIZAR DATOS', 'Al ingresar a la pagina No me permite actualizar datos', 5, 2, NULL, NULL, 37, 38, NULL, NULL, '2026-05-07 19:36:10', '2026-05-08 11:36:10', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-07 11:36:10', '2026-05-07 14:17:59', NULL), (129, 'TKT-0129', 'CONEXION ESCRITORIO REMOTO', 'Por favor me ayuda con la conexion al Escritorio Remoto e internet', 5, 1, NULL, NULL, 33, 38, NULL, NULL, '2026-05-09 09:43:59', '2026-05-11 09:43:59', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-08 09:43:59', '2026-05-11 08:26:49', NULL), (130, 'TKT-0130', 'PC para trabajo en casa', 'En validacion con Marisol, nos enviaran trabajo en casa para los dias lunes, miercoles y jueves y nos solicita validar con el area de sistemas si tenemos disponibilidad de equipo con los accesos a correo, llamada, y aplicativos.', 5, 3, 2, NULL, 10, 38, NULL, NULL, '2026-05-08 13:30:11', '2026-05-08 19:30:11', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-08 11:30:11', '2026-05-11 08:26:04', NULL), (131, 'TKT-0131', 'ACTUALIZAR DATOS ASOCIADA ESTA SOLICITANDO CREDITO', 'Buen dia estoy intentando actualizar datos pero me arrojar un error anexo imagen', 6, 4, 9, NULL, 4, 38, NULL, NULL, '2026-05-08 13:21:06', '2026-05-08 16:21:06', 0, 0, NULL, NULL, '2026-05-11 10:11:24', '2026-05-11 10:11:24', 5, 0, 'Buen día la solicitud se gestiono con éxito, Muchas gracias', '2026-05-08 12:21:06', '2026-05-13 08:14:30', NULL), (132, 'TKT-0132', 'La impresora me aparece sin conexión', 'Impresora sin conexión, no permite imprimir', 5, 2, 3, NULL, 32, 38, NULL, NULL, '2026-05-08 22:33:16', '2026-05-09 14:33:16', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-08 14:33:16', '2026-05-19 12:58:26', NULL), (133, 'TKT-0133', 'DIGITURNO NO VOTA TURNO', 'Buen dia tu ayuda ya que el digiturno no vota el papel', 6, 3, 4, NULL, 37, 38, NULL, NULL, '2026-05-11 11:09:26', '2026-05-11 17:09:26', 0, 0, NULL, NULL, '2026-05-12 16:52:34', '2026-05-12 16:52:34', NULL, 0, NULL, '2026-05-11 09:09:26', '2026-05-12 16:52:34', NULL), (134, 'TKT-0134', 'Lentitud para abrir archivos en Excel', 'Al descargar archivos en Excel, para abrirlos se demoran bastante, aproximadamente hasta 5 minutos.', 6, 2, 8, NULL, 35, 38, NULL, NULL, '2026-05-11 19:26:00', '2026-05-12 11:26:00', 0, 0, NULL, NULL, '2026-05-19 15:31:33', '2026-05-19 15:31:33', NULL, 0, NULL, '2026-05-11 11:26:00', '2026-05-19 15:31:33', NULL), (135, 'TKT-0135', 'no me escuchan en las llamadas', 'no me escuchan en las llamadas', 6, 3, 4, NULL, 10, 38, NULL, NULL, '2026-05-11 16:50:27', '2026-05-11 22:50:27', 0, 0, NULL, NULL, '2026-05-19 15:30:07', '2026-05-19 15:30:07', NULL, 0, NULL, '2026-05-11 14:50:27', '2026-05-19 15:30:07', NULL), (136, 'TKT-0136', 'Funcionamiento de certihuella', 'Al momento de leer la primera huella en la aplicación Certihuella, aparece inmediatamente un recuadro indicando que el usuario no está habilitado, lo cual impide continuar con el proceso.', 7, 3, 21, NULL, 1, 38, NULL, NULL, '2026-05-11 18:07:09', '2026-05-12 00:07:09', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-11 16:07:09', '2026-05-12 09:47:25', NULL); INSERT INTO `tickets_backup_20260626` (`id`, `number`, `title`, `description`, `status_id`, `priority_id`, `category_id`, `type_id`, `requester_id`, `assignee_id`, `department_id`, `asset_id`, `sla_response_due`, `sla_resolution_due`, `sla_response_breached`, `sla_resolution_breached`, `sla_warning_sent_at`, `first_response_at`, `resolved_at`, `closed_at`, `satisfaction_score`, `ai_kb_suggested`, `satisfaction_comment`, `created_at`, `updated_at`, `deleted_at`) VALUES (137, 'TKT-0137', 'Modificación regla linix web', 'Buen día, Holman\r\n\r\nSolicito de su ayuda para modificar la regla de auxilios en LINIX WEB, se nos presentó error en uno de los auxilios y no permite contabilizar, necesitamos cargar ese auxilio nuevamente y cuando Don Jaime lo apruebe, volver con la regla anterior.', 6, 3, 22, NULL, 28, 38, NULL, NULL, '2026-05-11 19:01:38', '2026-05-12 01:01:38', 0, 0, NULL, NULL, '2026-05-13 11:38:07', '2026-05-13 11:38:07', NULL, 0, NULL, '2026-05-11 17:01:38', '2026-05-13 11:38:07', NULL), (138, 'TKT-0138', 'Cambiar la fecha de nacimiento', 'Actualizar la fecha de nacimiento. Es un ingreso nuevo de vinculación y fue registrado con una fecha incorrecta.', 6, 3, 22, NULL, 36, 38, NULL, NULL, '2026-05-12 10:49:10', '2026-05-12 16:49:10', 0, 0, NULL, NULL, '2026-05-19 15:25:29', '2026-05-19 15:25:30', NULL, 0, NULL, '2026-05-12 08:49:10', '2026-05-19 15:25:30', NULL), (139, 'TKT-0139', 'CAMBIAR FECHA DE NACIMIENTO', 'Tu ayuda modificando la fecha de nacimiento en linix por error en digitacion 1073505930', 6, 2, 22, NULL, 37, 38, NULL, NULL, '2026-05-12 16:56:41', '2026-05-13 08:56:41', 0, 0, NULL, NULL, '2026-05-12 16:53:51', '2026-05-12 16:53:51', NULL, 0, NULL, '2026-05-12 08:56:41', '2026-05-12 16:53:51', NULL), (140, 'TKT-0140', 'en la llamadas no estoy escuchando', 'en la llamadas no estoy escuchando', 6, 3, 4, NULL, 10, 38, NULL, NULL, '2026-05-12 16:34:50', '2026-05-12 22:34:50', 0, 0, NULL, NULL, '2026-05-19 15:24:29', '2026-05-19 15:24:29', NULL, 0, NULL, '2026-05-12 14:34:50', '2026-05-19 15:24:29', NULL), (141, 'TKT-0141', 'no puedo realizar consultas en coplix', 'no puedo realizar consultas en coplix', 5, 2, 9, NULL, 12, 38, NULL, NULL, '2026-05-12 23:54:52', '2026-05-13 15:54:52', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-12 15:54:52', '2026-05-14 15:09:11', NULL), (142, 'TKT-0142', 'Corregir cedula de beneficiario', 'Por favor corregir la cedula del señor Antonio Sierra Chacón cc 11426661 esta en linix 1426661 y es el beneficiario del asociado Jeicson Antonio Sierra Rubiano cc 11449191. Gracias', 5, 1, 22, NULL, 7, 38, NULL, NULL, '2026-05-14 08:08:43', '2026-05-16 08:08:43', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 08:08:43', '2026-05-13 10:20:02', NULL), (143, 'TKT-0143', 'CERTI HUELLA', 'Buenos dias me ayudas por favor a revisar , al momento de ingresar no me deja ingresar, las credenciales no son correctas. Muchas gracias', 6, 4, 9, NULL, 4, 38, NULL, NULL, '2026-05-13 09:13:32', '2026-05-13 12:13:32', 0, 0, NULL, NULL, '2026-05-19 15:28:56', '2026-05-19 15:28:56', NULL, 0, NULL, '2026-05-13 08:13:32', '2026-05-19 15:28:56', NULL), (144, 'TKT-0144', 'CORREO', 'Por favor crear el acceso a correo de cobranzas en otro computador', 5, 3, 10, NULL, 33, 38, NULL, NULL, '2026-05-13 11:33:01', '2026-05-13 17:33:01', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 09:33:01', '2026-05-13 10:49:07', NULL), (145, 'TKT-0145', 'Buen día, me esta saliendo este aviso del correo defensor asociado', 'desde ayer al final del día me comenzó a salir este aviso:', 6, 1, 10, NULL, 26, 38, NULL, NULL, '2026-05-14 10:25:53', '2026-05-16 10:25:53', 0, 0, NULL, NULL, '2026-06-24 09:40:33', '2026-06-24 09:40:33', NULL, 0, NULL, '2026-05-13 10:25:53', '2026-06-24 09:40:33', NULL), (146, 'TKT-0146', 'Aparato para conectar la antena starlink al PC', 'No se ha podido utilizar la antena en todos los casinos que visitamos en distintas empresas porque no se encuentra tomacorriente disponible.', 7, 3, 15, NULL, 7, 13, NULL, NULL, '2026-05-13 14:45:14', '2026-05-13 20:45:14', 0, 0, NULL, '2026-05-13 12:50:07', NULL, NULL, NULL, 0, NULL, '2026-05-13 12:45:14', '2026-05-19 15:32:34', NULL), (147, 'TKT-0147', 'SOLICITUD EQUIPO DE TRABAJO EN CASA', 'Trabajo en casa 14-05-2026', 5, 3, 2, NULL, 37, 38, NULL, NULL, '2026-05-13 14:55:21', '2026-05-13 20:55:21', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 12:55:21', '2026-05-14 15:21:15', NULL), (148, 'TKT-0148', 'Arreglo del teléfono', 'El cable del teléfono está dañado.', 5, 3, 4, NULL, 15, 38, NULL, NULL, '2026-05-13 15:26:54', '2026-05-13 21:26:54', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 13:26:54', '2026-05-14 15:12:07', NULL), (149, 'TKT-0149', 'Actividad CIIU', 'Revisando algunas vinculaciones virtuales, encontré la del asociado 1070969384 GUAYAMBUCO MENDIVELSO MONICA ALEJANDRA, se realizó el pasado 27 de octubre de 2025, me causa curiosidad que en este momento tiene actividad 0003 y el cambio masivo de actividad se realizó en diciembre 2025, debería tener actividad 0010.', 5, 1, 22, NULL, 7, 38, NULL, NULL, '2026-05-14 21:40:05', '2026-05-16 21:40:05', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-13 21:40:05', '2026-05-25 12:57:26', NULL), (150, 'TKT-0150', 'No puedo acceder a la carpeta de cobranzas desde el portatil', 'En el momento estoy trabajando en un portatil que me facilito el area de tecnologia pero no puedo ingresar a la carpeta de cobranzas no a la compartida', 5, 2, NULL, NULL, 22, 38, NULL, NULL, '2026-05-14 17:27:53', '2026-05-15 09:27:53', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 09:27:53', '2026-05-15 09:09:41', NULL), (151, 'TKT-0151', 'Habilitar carpeta de Asistente de Gerencia', 'Se requiere solo para la entrega del puesto los días 14 y 15 de mayo de 2026', 5, 3, 19, NULL, 15, 38, NULL, NULL, '2026-05-14 16:41:15', '2026-05-14 22:41:15', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 14:41:15', '2026-05-19 13:01:19', NULL), (152, 'TKT-0152', 'Recuperar la carpeta ENTREGA DE DOCUMENTACION POR APERTURA DE PROCESO de la carpeta de cobranzas', 'Recuperar la carpeta ENTREGA DE DOCUMENTACION POR APERTURA DE PROCESO de la carpeta de cobranzas si se puede del servidor ya que no se quien la elimino.', 5, 2, 5, NULL, 22, 38, NULL, NULL, '2026-05-14 23:32:31', '2026-05-15 15:32:31', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 15:32:31', '2026-05-20 13:08:23', NULL), (153, 'TKT-0153', 'No puedo abrir archivos TXT en excel o CCV', 'No puedo abrir archivos TXT en excel o CCV, al abrirlo por copiar no puedo hacerlo en el primer intento porque no sale toda la información cierro y vuelvo hacer el proceso y me permite sin problema pero tengo que hacer el ejercicio por cada archivo una vez para que posteriormente me abra bien.', 1, 1, 8, NULL, 32, 38, NULL, NULL, '2026-05-15 15:40:37', '2026-05-17 15:40:37', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 15:40:37', '2026-05-20 22:37:00', NULL), (154, 'TKT-0154', 'Validación consulta EF en WM', 'En WM, se subió esta consulta y aparece con estos símbolos, al mirarla en documentos aparece correctamente, podrían validar ya que Riesgos indica que es un tema del archivo y no de Coplix.', 4, 2, 9, NULL, 5, 38, NULL, NULL, '2026-05-15 00:37:58', '2026-05-15 16:37:58', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-14 16:37:58', '2026-05-19 15:33:15', NULL), (155, 'TKT-0155', 'OFICINA FACATATIVA SIN VPN 10100', 'Buen día,\r\ntenemos inconvenientes con la vpn puesto que no esta funcionando la 10.100', 5, 4, 22, NULL, 6, 38, NULL, NULL, '2026-05-15 09:13:36', '2026-05-15 12:13:36', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 08:13:36', '2026-05-19 12:56:29', NULL), (156, 'TKT-0156', 'El remoto esta fallando', 'Las unidades 100 y 10.40 no funcionan', 5, 3, 22, NULL, 23, 38, NULL, NULL, '2026-05-15 10:48:05', '2026-05-15 16:48:05', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 08:48:05', '2026-05-19 12:55:55', NULL), (157, 'TKT-0157', 'CARPETA ASISTENTE DE GERENCIA', 'Crear acceso directo de la carpeta de ASISTENTE DE GERENCIA en el escritorio.\r\n\r\nGracias.', 5, 1, NULL, NULL, 15, 38, NULL, NULL, '2026-05-16 11:20:41', '2026-05-18 11:20:41', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 11:20:41', '2026-05-19 13:02:15', NULL), (158, 'TKT-0158', 'Auxilio de asociada sale en $0 en radicación', 'Buen día, Holman\r\nSolicito de su ayuda urgente validando a la asociada 52155001 MESA RAMIREZ RUTH LUCENA en Linix web, ya que se está tratando de cargar auxilio educativo de Universidad hijos para SARA LUCIA ZULUAGA MESA y sale valor del auxilio en $0. Comparto soporte, gracias.', 6, 4, 22, NULL, 28, 38, NULL, NULL, '2026-05-15 14:50:30', '2026-05-15 17:50:30', 0, 0, NULL, NULL, '2026-05-19 15:26:31', '2026-05-19 15:26:31', NULL, 0, NULL, '2026-05-15 13:50:30', '2026-05-19 15:26:31', NULL), (159, 'TKT-0159', 'CASOS EN MORA LINIX WEB', 'Buen día, Holman\r\nEstamos evidenciando que al momento del cargue de los auxilios, algunos asociados que están en mora lo deja radicar con normalidad, y algunos que cuentan con mora de 1 día no les permite radicar.', 5, 4, 22, NULL, 28, 38, NULL, NULL, '2026-05-15 14:52:12', '2026-05-15 17:52:12', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 13:52:12', '2026-05-15 14:32:16', NULL), (160, 'TKT-0160', 'No funciona impresora', 'Buen día, Holman\r\nPor favor tu ayuda, la impresora de segundo piso no está conectada a mi equipo y no imprime los documentos que requiero.', 5, 2, 3, NULL, 28, 38, NULL, NULL, '2026-05-16 00:55:18', '2026-05-16 16:55:18', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-15 16:55:18', '2026-05-19 13:08:13', NULL), (161, 'TKT-0161', 'VALIDACION DE IDENTIDAD', 'Por favor tu ayuda Con la validación de huella que no funciona Para proceso de vinculación.', 5, 3, NULL, NULL, 37, 38, NULL, NULL, '2026-05-19 12:44:30', '2026-05-19 18:44:30', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-19 10:44:30', '2026-05-19 12:12:54', NULL), (162, 'TKT-0162', 'No tengo acceso al correo', 'No tengo acceso al correo', 5, 3, NULL, NULL, 21, 38, NULL, NULL, '2026-05-20 10:28:48', '2026-05-20 16:28:48', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-20 08:28:48', '2026-05-20 12:01:39', NULL), (163, 'TKT-0163', 'No tengo acceso al correo', 'No tengo acceso al correo', 5, 3, NULL, NULL, 21, 38, NULL, NULL, '2026-05-20 10:28:50', '2026-05-20 16:28:50', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-20 08:28:50', '2026-05-20 11:58:33', NULL), (164, 'TKT-0164', 'Cambio de fecha de nacimiento', 'La fecha de nacimiento esta mal digitada', 5, 3, 22, NULL, 36, 38, NULL, NULL, '2026-05-20 11:13:47', '2026-05-20 17:13:47', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-20 09:13:47', '2026-05-20 11:56:10', NULL), (165, 'TKT-0165', 'NO SE REGISTRAN SOLICITUDES DEL CHAT BOT', 'se evidencia que las solicitudes para las devoluciones de ahorros no están llegando por el chatbot al correo de la oficina virtual.', 3, 3, 9, NULL, 6, 13, NULL, NULL, '2026-05-20 12:04:03', '2026-05-20 18:04:03', 0, 0, NULL, '2026-05-20 11:57:13', NULL, NULL, NULL, 0, NULL, '2026-05-20 10:04:03', '2026-05-20 11:57:22', NULL), (166, 'TKT-0166', 'NO ingresan las llamadas', 'NO ingresan las llamadas', 5, 2, 4, NULL, 12, 38, NULL, NULL, '2026-05-20 19:45:17', '2026-05-21 11:45:17', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-20 11:45:17', '2026-05-27 16:09:12', NULL), (167, 'TKT-0167', 'Cuando llaman no suena', 'Cuando entra una llamada no suena, solo aparece la imagen de que esta entrando una llamada', 6, 2, 2, NULL, 36, 38, NULL, NULL, '2026-05-20 22:11:41', '2026-05-21 14:11:41', 0, 0, NULL, NULL, '2026-05-29 09:38:13', '2026-05-29 09:38:13', NULL, 0, NULL, '2026-05-20 14:11:41', '2026-05-29 09:38:13', NULL), (168, 'TKT-0168', 'Acceso a la carpeta de cobranzas', 'No tengo acceso a la carpeta de cobranzas por el remoto', 5, 2, 14, NULL, 22, 38, NULL, NULL, '2026-05-21 15:59:32', '2026-05-22 07:59:32', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-21 07:59:32', '2026-05-21 11:13:29', NULL), (169, 'TKT-0169', 'Instalar carpeta de vinculaciones', 'Solicitamos el acceso a la carpeta de vinculaciones compartida para los 3 equipos de Facatativá', 5, 3, NULL, NULL, 5, 38, NULL, NULL, '2026-05-21 10:09:40', '2026-05-21 16:09:40', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-21 08:09:40', '2026-05-21 11:10:14', NULL), (170, 'TKT-0170', 'Remoto intermitente', 'tengo intermitencia en el remoto se desconecta a cada rato', 5, 3, 22, NULL, 23, 38, NULL, NULL, '2026-05-21 10:09:43', '2026-05-21 16:09:43', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-21 08:09:43', '2026-05-21 11:09:38', NULL), (171, 'TKT-0171', 'REVISION TONER IMPRESORA', 'El tóner de la impresora es nuevo, inicialmente imprimía correctamente pero ahora aparece que el tóner esta bajo e imprime muy clarito lo que afecta la impresión de los pagares.', 5, 3, 3, NULL, 6, 38, NULL, NULL, '2026-05-21 19:52:14', '2026-05-22 01:52:14', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-21 17:52:14', '2026-05-27 16:14:19', NULL), (172, 'TKT-0172', 'Cambiar clave de FEDEF ASOCIADOS', 'Buen día,\r\nPor favor cambiar la clave del WiFi FEDEF ASOCIADOS, debido a que esta desde hace mucho con la misma, este WiFi es público y se usa específicamente en el primer piso para los asociados en la sede de Funza.', 6, 2, 13, 4, 13, 38, 1, NULL, '2026-05-22 16:18:29', '2026-05-23 08:18:29', 0, 0, NULL, NULL, '2026-05-27 16:10:41', '2026-05-27 16:10:41', NULL, 0, NULL, '2026-05-22 08:18:29', '2026-05-27 16:10:41', NULL), (173, 'TKT-0173', 'No tengo acceso a la impresora', 'Desde el miércoles he intentado enviar documentos a la impresora, pero no ha sido posible imprimir.', 6, 3, 3, NULL, 18, NULL, NULL, NULL, '2026-05-22 11:17:22', '2026-05-22 17:17:22', 0, 0, NULL, '2026-05-22 15:57:12', '2026-05-22 15:57:19', '2026-05-22 15:57:19', NULL, 0, NULL, '2026-05-22 09:17:22', '2026-05-22 15:57:19', NULL), (174, 'TKT-0174', 'Cambio de fecha de nacimiento', 'Se registro mal la fecha de nacimiento', 5, 3, 22, NULL, 36, 38, NULL, NULL, '2026-05-22 16:51:30', '2026-05-22 22:51:30', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-22 14:51:30', '2026-05-25 12:51:08', NULL), (175, 'TKT-0175', 'Crear drive para documentos comité de convivencia', 'Se requiere crear un drive o link para compartir documentos entre los integrantes del comite de convivencia.', 6, 3, 12, NULL, 7, 38, NULL, NULL, '2026-05-24 16:02:11', '2026-05-24 22:02:11', 0, 0, NULL, NULL, '2026-05-27 16:07:28', '2026-05-27 16:07:28', NULL, 0, NULL, '2026-05-24 14:02:11', '2026-05-27 16:07:28', NULL), (176, 'TKT-0176', 'Revisar envio de correo electronico', 'Hace algunas semanas evidencio que cuando envió un correo electrónico salen dos correos con la misma información.', 4, 2, 10, NULL, 7, 38, NULL, NULL, '2026-05-24 22:04:43', '2026-05-25 14:04:43', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-24 14:04:43', '2026-05-27 16:12:14', NULL), (177, 'TKT-0177', 'Usuario de Linix bloqueado', 'Mi usuario de Linix se encuentra bloqueado, ya que ingrese la contraseña errónea varias veces.', 5, 4, 22, NULL, 4, 38, NULL, NULL, '2026-05-25 10:10:25', '2026-05-25 13:10:25', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-25 09:10:25', '2026-05-25 12:51:35', NULL), (178, 'TKT-0178', 'Ingresar al computador portatil de la oficina', 'Necesitamos ingresar al computador portatil, sin embargo no deja ya que esta el usuario de Patricia.\r\nNecesitamos cambiar el usuario para que Geraldine puede trabajar desde ese equipo.\r\nAnydesk 1992697113\r\nCodigo del ojito 192.168.2.21', 6, 4, 2, NULL, 4, 38, NULL, NULL, '2026-05-25 11:35:26', '2026-05-25 14:35:26', 0, 0, NULL, NULL, '2026-05-27 16:05:15', '2026-05-27 16:05:15', NULL, 0, NULL, '2026-05-25 10:35:26', '2026-05-27 16:05:15', NULL), (179, 'TKT-0179', 'Grabaciones Reuniones Comite FODES.', 'Buenos días, espero que se encuentren bien. \r\n\r\nDe manera atenta solicito su colaboración con las grabaciones de las reuniones del comite FODES desde Febrero del año 2025 a la fecha. \r\n\r\nMil gracias por su colaboración, feliz día.', 3, 3, 21, NULL, 19, 13, NULL, NULL, '2026-05-26 10:23:45', '2026-05-26 16:23:45', 0, 0, NULL, '2026-05-26 15:22:39', NULL, NULL, NULL, 0, NULL, '2026-05-26 08:23:45', '2026-05-27 16:04:18', NULL), (180, 'TKT-0180', 'Cambio de Usiuarios', 'Buen dia me ayudas porfavor con el cambio de usuario del computador de Andrea Comercial 1\r\nMuchas gracias', 6, 4, 7, NULL, 34, 13, NULL, NULL, '2026-05-26 11:27:12', '2026-05-26 14:27:12', 0, 0, NULL, NULL, '2026-06-02 12:55:28', '2026-06-02 12:55:28', NULL, 0, NULL, '2026-05-26 10:27:12', '2026-06-02 12:55:28', NULL), (181, 'TKT-0181', 'Eliminar de Linix 2 auxilio educativo duplicados', 'Buen día, Holman\r\n\r\nSolicito tu apoyo para eliminar en Linix los auxilios duplicados correspondientes a los siguientes asociados.\r\n\r\nLa semana pasada se cargó el auxilio de universidad para los asociados identificados con los números 1019132515 y 1007384247, por un valor de $213.000 cada uno. Estos fueron aprobados y contabilizados en Linix Web; sin embargo, Tesorería evidenció que en Linix quedaron registrados de manera duplicada.\r\n\r\nTesorería dejó únicamente el registro duplicado pendiente por eliminar, ya que el pago correcto para cada asociado sí fue realizado.\r\n\r\nPor esta razón, agradezco realizar la eliminación de las siguientes OX relacionadas:\r\n\r\n1019132515: OX 4000503\r\n1007384247: OX 3000503\r\n\r\nQuedo atenta a tu apoyo.\r\n\r\nMuchas gracias.', 5, 4, 22, NULL, 28, 38, NULL, NULL, '2026-05-26 11:34:37', '2026-05-26 14:34:37', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-26 10:34:37', '2026-05-27 16:03:58', NULL), (182, 'TKT-0182', 'Solicitud grabaciones', 'Me puedes compartir las grabaciones de las llamadas con y a este número en el mes de Abril 3214585875', 5, 1, NULL, NULL, 39, 38, NULL, NULL, '2026-05-27 13:13:19', '2026-05-29 13:13:19', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-26 13:13:19', '2026-05-27 08:03:54', NULL), (183, 'TKT-0183', 'Aplicacion digiturno indica licencia vencida', 'Aplicacion digiturno indica licencia vencida, no permite acceso', 6, 3, 9, NULL, 10, 38, NULL, NULL, '2026-05-27 09:59:17', '2026-05-27 15:59:17', 0, 0, NULL, NULL, '2026-05-27 16:05:44', '2026-05-27 16:05:44', NULL, 0, NULL, '2026-05-27 07:59:17', '2026-05-27 16:05:44', NULL), (184, 'TKT-0184', 'Solicitud de validación cambio de fecha de nacimiento', 'Al momento de realizar el proceso de vinculación evidencié que, cuando había sido registrada anteriormente en el sistema como beneficiaria, quedó digitado incorrectamente el mes de nacimiento.', 6, 1, 22, NULL, 12, 38, NULL, NULL, '2026-05-28 08:04:37', '2026-05-30 08:04:37', 0, 0, NULL, NULL, '2026-05-27 16:11:43', '2026-05-27 16:11:43', NULL, 0, NULL, '2026-05-27 08:04:37', '2026-05-27 16:11:43', NULL), (185, 'TKT-0185', 'Televisor oficina Chia', 'Buenos días\r\nDesde el día martes 19 de mayo el televisor de la oficina no prende', 6, 2, 2, NULL, 2, 38, NULL, NULL, '2026-05-27 17:12:12', '2026-05-28 09:12:12', 0, 0, NULL, NULL, '2026-06-09 08:19:45', '2026-06-09 08:19:45', NULL, 0, NULL, '2026-05-27 09:12:12', '2026-06-09 08:19:45', NULL), (186, 'TKT-0186', 'El Kiosco no vota papel', 'No imprime los estados de cuenta del Kiosco', 6, 2, 3, NULL, 22, NULL, NULL, NULL, '2026-05-27 18:00:50', '2026-05-28 10:00:50', 0, 0, NULL, '2026-05-27 10:10:16', '2026-05-27 10:10:27', '2026-05-27 10:10:27', NULL, 0, NULL, '2026-05-27 10:00:50', '2026-05-27 10:10:27', NULL), (187, 'TKT-0187', 'Escáner del segundo piso', 'No funciona el escáner, ya que no permite avanzar al número de carpetas y, por lo tanto, no es posible realizar el escaneo.', 6, 3, 21, NULL, 36, 38, NULL, NULL, '2026-05-27 17:52:53', '2026-05-27 23:52:53', 0, 0, NULL, NULL, '2026-05-28 15:21:11', '2026-05-28 15:21:11', NULL, 0, NULL, '2026-05-27 15:52:53', '2026-05-28 15:21:11', NULL), (188, 'TKT-0188', 'Error al liquidar crédito por condición', 'El crédito No. 264000204 de la asociada con numero de cedula 52928561 no se puede liquidar, ya que el sistema genera un error indicando que existe una condición que no se encuentra aprobada. Paola intentó aprobar dicha condición, pero el sistema no le permite hacerlo. Posteriormente, desaprobó el crédito con el fin de aprobar nuevamente la condición; sin embargo, tampoco le permite seleccionarla. Agradecemos por favor validar el caso y brindarnos apoyo para poder continuar con la liquidación del crédito.', 6, 3, 22, NULL, 24, 38, NULL, NULL, '2026-05-27 18:58:19', '2026-05-28 00:58:19', 0, 0, NULL, NULL, '2026-05-29 09:39:39', '2026-05-29 09:39:39', NULL, 0, NULL, '2026-05-27 16:58:19', '2026-05-29 09:39:39', NULL), (189, 'TKT-0189', 'Revisar fecha de retiro asociado', 'El 10 de abril 2026 se retiró de Fedef el señor CASTAÑEDA SIERRA HARDEY JOVANNY con cc 1070957651, revisando detalladamente el retiro, en Linix aparece esa fecha en ultima vinculación, él se vinculo el 12 mayo 2023, lo extraño es que el sistema generó la LR (liquidación de retiro). En el momento el señor no está activo, no tiene saldo de ahorros pero no tiene fecha de retiro.', 5, 4, 22, NULL, 7, 38, NULL, NULL, '2026-05-27 18:36:08', '2026-05-27 21:36:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-27 17:36:08', '2026-05-28 16:56:13', NULL), (190, 'TKT-0190', 'CertiHuella', 'La presente es para informarle que el día de hoy se realizó el registro de huella en CertiHuella. El aplicativo permite ingresar, pero al momento de colocar la huella la aplicación se cae.', 5, 3, 2, NULL, 2, 38, NULL, NULL, '2026-05-28 11:32:54', '2026-05-28 17:32:54', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-28 09:32:54', '2026-06-24 14:02:35', NULL), (191, 'TKT-0191', 'REVISION LECTOR VALIDACION DE IDENTIDAD', 'Solicito su ayuda con la revisión del lector puesto que registra las huellas pero a la hora de cargar la validación aparece un error.', 1, 3, 9, NULL, 6, NULL, NULL, NULL, '2026-05-28 12:28:36', '2026-05-28 18:28:36', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-28 10:28:36', '2026-05-28 10:28:36', NULL), (192, 'TKT-0192', 'Formulario de Denuncia – FEDEF', 'Por favor me ayudan para que el formulario creado para las denuncias quede enlazado con el correo denunciasconflicto@fedef-co.com. \r\n\r\nMuchas gracias.', 5, 2, 10, NULL, 19, 13, NULL, NULL, '2026-05-28 20:28:29', '2026-05-29 12:28:29', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-28 12:28:29', '2026-05-28 15:20:22', NULL), (193, 'TKT-0193', 'Colocar Caso en LINIX', 'Para enviar a LINIX: \r\nPor favor nos podrían informar acerca de la actualización de datos por LINIX Web, si se ocultan campos para la actualización de datos por parte de los Asociados hay un cobro por la personalización?', 7, 2, 22, NULL, 31, 38, NULL, NULL, '2026-05-28 23:54:57', '2026-05-29 15:54:57', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-28 15:54:57', '2026-05-29 09:37:10', NULL), (194, 'TKT-0194', 'La información de la dirección no queda registrada en la dirección de correspondencia cuando se realiza un cambio.', 'La información de la dirección no queda registrada en la dirección de correspondencia cuando se realiza un cambio.', 5, 3, 22, NULL, 36, 38, NULL, NULL, '2026-05-29 13:02:36', '2026-05-29 19:02:36', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-29 11:02:36', '2026-06-02 12:39:29', NULL), (195, 'TKT-0195', 'Actualizar Carta de Bienvenida FEDEF.', 'Actualizar la carta de bienvenida que se le envia a los asociados cuando se vinculan. \r\n\r\nMil gracias, feliz tarde.', 7, 3, 22, NULL, 19, 38, NULL, NULL, '2026-05-29 16:57:55', '2026-05-29 22:57:55', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-05-29 14:57:55', '2026-06-02 09:28:36', NULL), (196, 'TKT-0196', 'Cambio de usuario digiturno', 'solicito cambiar el usuario del digiturno ya que esta creado con el numero de cedula de Geraldine Mendoza.', 6, 2, 9, NULL, 22, 38, NULL, NULL, '2026-06-01 17:13:47', '2026-06-02 09:13:47', 0, 0, NULL, NULL, '2026-06-11 09:59:13', '2026-06-11 09:59:13', NULL, 0, NULL, '2026-06-01 09:13:47', '2026-06-11 09:59:13', NULL), (197, 'TKT-0197', 'CAMBIO DE FECHA DE NACIMIENTO', 'en proceso de credito se evidencia que fecha de nacimiento esta herrada adjunto aprobacion de director para modificacion de la misma en linix.', 5, 1, 22, NULL, 37, 38, NULL, NULL, '2026-06-02 11:47:57', '2026-06-04 11:47:57', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-01 11:47:57', '2026-06-02 12:38:47', NULL), (198, 'TKT-0198', 'no deja realizar la actualización de datos en coplix', 'Por favor, su amable apoyo. Al intentar realizar la actualización de datos de la asociada identificada con cédula No. 1129570921, el sistema no me permite continuar debido a una inconsistencia entre la fecha de nacimiento y la fecha de expedición del documento.\r\nAl revisar la información en Linix, evidencié que el año de la fecha de expedición estaba incorrecto, por lo que procedí a corregirlo. Sin embargo, al intentar nuevamente realizar la actualización de datos, el sistema sigue mostrando el mismo error y continúa tomando el año anterior como referencia.\r\nAgradezco su colaboración para validar la información y realizar el ajuste correspondiente, con el fin de poder completar la actualización de datos de la asociada.', 5, 2, 22, NULL, 12, 38, NULL, NULL, '2026-06-02 01:27:00', '2026-06-02 17:27:00', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-01 17:27:00', '2026-06-02 12:55:00', NULL), (199, 'TKT-0199', 'Asignar correo y Workmanager', 'Por favor el correo de Katerin y las tareas de Workmanager usuario riesgo1 por favor pasarlas a jefederiesgos el día de hoy y mañana.\r\nEl jueves retoma funciones', 5, 4, 7, NULL, 31, 38, NULL, NULL, '2026-06-02 10:24:20', '2026-06-02 13:24:20', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 09:24:20', '2026-06-02 12:39:51', NULL), (200, 'TKT-0200', 'ESTADO DE CUENTA DE PLATAFORMA NO SALE LA POLIZA', 'Buenas tardes\r\ntu ayuda con la siguiente novedad que expone un asociado ya que en el estado de cuenta de la pagina de fedef no se visualiza la poliza olivos que tiene activa.', 7, 1, 22, NULL, 37, 38, NULL, NULL, '2026-06-03 10:50:46', '2026-06-05 10:50:46', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 10:50:46', '2026-06-02 12:37:04', NULL), (201, 'TKT-0201', 'CAMBIO FECHA DE NACIMIENTO', 'en proceso de credito se evidencia que fecha de nacimiento esta herrada adjunto aprobacion de director para modificacion de la misma en linix.', 5, 1, 22, NULL, 37, 38, NULL, NULL, '2026-06-03 11:10:49', '2026-06-05 11:10:49', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 11:10:49', '2026-06-02 12:34:40', NULL), (202, 'TKT-0202', 'error en plataforma digiturno', 'error en plataforma digiturno', 5, 3, 9, NULL, 10, 38, NULL, NULL, '2026-06-02 16:16:58', '2026-06-02 22:16:58', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 14:16:58', '2026-06-11 16:03:15', NULL), (203, 'TKT-0203', 'Inconsistencia en visualización de estado de cuenta – Asociada 52661557', 'La asociada identificada con el número 52661557 informa que, al consultar su estado de cuenta a través de la página web, únicamente se visualiza la información correspondiente al 1 de febrero de 2026, ya que el sistema parece haberse quedado bloqueado en esa fecha.', 7, 2, 22, NULL, 12, 38, NULL, NULL, '2026-06-02 23:37:49', '2026-06-03 15:37:49', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 15:37:49', '2026-06-03 13:55:00', NULL), (204, 'TKT-0204', 'Corregir fecha de la ultima actualización de datos a 31 mayo 2026.', 'La señora GOMEZ DELGADO ROSAURA cc 39716816 se vinculó nuevamente a Fedef, se le realizó descuento por debito automático el 31 mayo 2026, la ultima fecha de actualización esta con 31 octubre 2018. Por favor registrar la ultima actualización de datos con fecha 31 mayo 2026.', 5, 4, 22, NULL, 7, 38, NULL, NULL, '2026-06-02 16:45:35', '2026-06-02 19:45:35', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-02 15:45:35', '2026-06-11 15:59:28', NULL), (205, 'TKT-0205', 'Des-asignar correo y Workmanager', 'Por favor retornar correo a Katerin y las tareas de Workmanager \r\nretomó funciones', 6, 3, NULL, NULL, 31, 38, NULL, NULL, '2026-06-04 10:05:29', '2026-06-04 16:05:29', 0, 0, NULL, NULL, '2026-06-09 09:28:31', '2026-06-09 09:28:31', NULL, 0, NULL, '2026-06-04 08:05:29', '2026-06-09 09:28:31', NULL), (206, 'TKT-0206', 'no imprime desde linix', 'no imprime desde linix', 6, 2, NULL, NULL, 12, NULL, NULL, NULL, '2026-06-04 17:24:51', '2026-06-05 09:24:51', 0, 0, NULL, '2026-06-04 09:34:11', '2026-06-04 09:34:29', '2026-06-04 09:34:29', NULL, 0, NULL, '2026-06-04 09:24:51', '2026-06-04 09:34:29', NULL), (207, 'TKT-0207', 'Crear en Linix en el modulo Dirección (País, Ciudad, Código Postal), para proceso de actualización de datos.', 'PAIS: AUSTRALIA\r\nCIUDAD: WESTERN\r\nCODIGO West Perth: 6005', 5, 3, 22, NULL, 5, 38, NULL, NULL, '2026-06-05 10:42:00', '2026-06-05 16:42:00', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-05 08:42:00', '2026-06-09 09:01:25', NULL), (208, 'TKT-0208', 'Versión 2010 del correo', 'Actualmente se encuentra instalada la versión 2010 de Outlook en el equipo, y necesito la versión 2013. Para poder ingresar al correo y continuar con el uso normal.', 5, 3, NULL, NULL, 1, 38, NULL, NULL, '2026-06-09 14:32:13', '2026-06-09 20:32:13', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-09 12:32:13', '2026-06-10 22:58:39', NULL), (209, 'TKT-0209', 'Urgente no salen llamadas externas.', 'Error en llamadas telefonicas a terceros, timbra pero en realidad no sale la llamada, se realizaron muchas pruebas desde el dia 09 de Junio 2026.', 5, 3, 2, NULL, 21, 38, NULL, NULL, '2026-06-10 10:13:20', '2026-06-10 16:13:20', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-10 08:13:20', '2026-06-11 09:58:07', NULL), (210, 'TKT-0210', 'Crear en Coplix en el modulo Dirección (País, Ciudad, Código Postal), para proceso de actualización de datos. PAIS: AUSTRALIA CIUDAD: WESTERN CODIGO West Perth: 6005.', 'se requiere esta creación para poder correr la actualización de datos en Coplix.', 5, 3, NULL, NULL, 5, 38, NULL, NULL, '2026-06-10 10:54:23', '2026-06-10 16:54:23', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-10 08:54:23', '2026-06-11 16:02:41', NULL), (211, 'TKT-0211', 'Dar permisos para cancelación de ahorros voluntarios por retiro de Fedef a la asesora de servicios Durley Rey.', 'Durley Rey será quien ejecutara el proceso de retiro de los asociados a partir de hoy 10 junio 2026, para esto necesitamos los permisos para realizar la cancelación de ahorros voluntarios.', 3, 3, 22, NULL, 7, 38, NULL, NULL, '2026-06-10 13:38:24', '2026-06-10 19:38:24', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-10 11:38:24', '2026-06-10 18:15:56', NULL), (212, 'TKT-0212', 'Prueba calificación', 'No me esta apareciendo la impresora en mi Linix', 5, 4, 3, 3, 13, 38, 1, NULL, '2026-06-10 15:42:11', '2026-06-10 18:42:11', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-10 14:42:11', '2026-06-10 23:19:59', NULL), (213, 'TKT-0213', 'Acceso al correo', 'El correo no me deja enviar ni recibir mensajes', 4, 2, 10, NULL, 22, 38, NULL, NULL, '2026-06-11 15:39:49', '2026-06-12 07:39:49', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 07:39:49', '2026-06-11 09:59:37', NULL), (214, 'TKT-0214', 'LINEAS TELEFONICAS', 'No estan saliendo llamadas', 5, 4, NULL, NULL, 33, 38, NULL, NULL, '2026-06-11 08:47:31', '2026-06-11 11:47:31', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 07:47:31', '2026-06-11 09:57:46', NULL), (215, 'TKT-0215', 'Caso en LINIX', 'De la siguiente información nos podrían ayudar a cambiar la fecha de actualización de datos a la misma fecha de vinculación.', 7, 3, 22, NULL, 31, 38, NULL, NULL, '2026-06-11 10:35:05', '2026-06-11 16:35:05', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 08:35:05', '2026-06-11 10:41:14', NULL), (216, 'TKT-0216', 'Solicitar la garantía por batería del PC', 'actualmente la carga no esta superando 1 hora.', 7, 1, 2, NULL, 25, 38, NULL, NULL, '2026-06-12 08:57:46', '2026-06-14 08:57:46', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 08:57:46', '2026-06-11 10:00:52', NULL), (217, 'TKT-0217', 'Demora en apertura de archivos', 'Cuando se abre un archivo en word o excel, se tarda en en abrirlos.', 4, 2, 8, NULL, 25, 38, NULL, NULL, '2026-06-11 16:59:34', '2026-06-12 08:59:34', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 08:59:34', '2026-06-11 10:00:30', NULL), (218, 'TKT-0218', 'BASES MORA CRÉDITOS, APORTES PÓLIZA EXEQUIAL Y BASE DE CLAVES', 'Buen día, Holman\r\n\r\nSolicito de tu apoyo urgente con las bases de moras en créditos, aportes y pólizas exequiales, adicional con la base de claves. La próxima semana iniciaremos con mensajería a asociados para segundo pago de auxilio educativo de universidad.', 5, 1, 21, NULL, 28, 38, NULL, NULL, '2026-06-11 10:43:14', '2026-06-11 13:43:14', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-11 09:43:14', '2026-06-26 11:57:43', NULL), (219, 'TKT-0219', 'CREACIÓN DE SEGURO DE VIDA LINIX', 'Buen día, Holman\r\nSolicito de tu ayuda urgente para la creación del seguro de vida en LINIX con inicio de vigencia hasta el 1ro de Julio de 2027, adicional, confirmándonos la manera en que podamos cargar masivamente por primera vez a los asociados que han ido adquiriendo el seguro; a la fecha contamos con 54 asociados para ingresar al sistema.', 7, 4, 22, NULL, 28, 38, NULL, NULL, '2026-06-12 10:14:48', '2026-06-12 13:14:48', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 09:14:48', '2026-06-12 22:28:27', NULL), (220, 'TKT-0220', 'Otorgar permisos en Linix para la supernumeraria Mallerly Castañeda', 'Por reemplazo de vacaciones solicito dar los permisos que tiene Patricia Carrillo en Linix a la supernumeraria Mallerly Castañeda a partir del martes 16 junio 2026.', 5, 3, 22, NULL, 7, 38, NULL, NULL, '2026-06-12 12:24:44', '2026-06-12 18:24:44', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 10:24:44', '2026-06-26 10:54:08', NULL), (221, 'TKT-0221', 'Revisión Impresora', 'La impresora a veces tiene un ruido extraño, se envió video de evidencia a Steven Suaza', 1, 2, 3, NULL, 35, NULL, NULL, NULL, '2026-06-12 18:55:23', '2026-06-13 10:55:23', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 10:55:23', '2026-06-12 10:55:23', NULL), (222, 'TKT-0222', 'Revisión de Computador.', 'El computador presenta lentitud y al abrir archivos de excel no cargan o se demoran mucho. \r\n\r\nMil gracias.', 3, 3, 2, NULL, 19, 38, NULL, NULL, '2026-06-12 13:29:30', '2026-06-12 19:29:30', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 11:29:30', '2026-06-12 22:37:16', NULL), (223, 'TKT-0223', 'CARGUE MASIVO SEGURO VEHICULAR - CREACIÓN NUEVO SEGURO VEHICULAR', 'Buen día, Holman\r\n\r\nSolicito de tu apoyo urgente ya que nos encontramos realizando la renovación del seguro vehicular de Mapfre, necesitamos cargar el archivo adjunto para realizar la renovación masiva, sin embargo, nos sale error y cabe aclarar que no corresponde a SOAT, sino a seguro vehicular (Automotores).\r\nAdicional, necesitamos ingresar de manera manual a una asociada en el seguro vehicular pero nos arroja también error, no sabemos si ese error se debe a que no se ha estipulado la fecha de finalización de esta vigencia, la cuál es 31 de mayo de 2027', 5, 4, 22, NULL, 28, 38, NULL, NULL, '2026-06-12 17:43:00', '2026-06-12 20:43:00', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-12 16:43:00', '2026-06-17 09:15:23', NULL), (224, 'TKT-0224', 'Desde el día jueves 11 de junio no han llegado correos de WorkManager', 'Se evidencia que desde el día jueves 11 de junio no han llegado correos de WorkManager', 5, 2, 23, NULL, 32, 38, NULL, NULL, '2026-06-16 23:46:56', '2026-06-17 15:46:56', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-16 15:46:56', '2026-06-24 14:03:43', NULL), (225, 'TKT-0225', 'sistema operativo de portátil', 'Buenas tardes,\r\nSolicito su colaboración para revisar y reparar el sistema operativo del portátil, ya que actualmente no enciende. Adicionalmente, agradecería si es posible instalar el paquete de Office en dicho equipo, con el fin de mejorar su funcionamiento y facilitar el manejo en línea.\r\nQuedo atenta a su apoyo y pronta respuesta.', 4, 3, 8, NULL, 2, 38, NULL, NULL, '2026-06-16 19:00:12', '2026-06-17 01:00:12', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-16 17:00:12', '2026-06-17 09:49:24', NULL), (226, 'TKT-0226', 'Actualización de correo', 'Buenas tardes,\r\nSolicito de su amable colaboración en la actualización de los correos electrónicos en los portátiles comerciales de finca.', 5, 2, 9, NULL, 2, 38, NULL, NULL, '2026-06-17 01:02:19', '2026-06-17 17:02:19', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-16 17:02:19', '2026-06-17 10:03:50', NULL), (227, 'TKT-0227', 'No muestra la pantalla, cable dañado', 'No enciende la pantalla,', 6, 3, 2, NULL, 14, NULL, NULL, NULL, '2026-06-17 10:20:25', '2026-06-17 16:20:25', 0, 0, NULL, '2026-06-17 09:08:51', '2026-06-17 09:08:59', '2026-06-17 09:08:59', NULL, 0, NULL, '2026-06-17 08:20:25', '2026-06-17 09:08:59', NULL), (228, 'TKT-0228', 'Corrección de fecha nacimiento', 'La fecha de nacimiento la registraron mal, es una vinculación presencial.', 5, 3, 22, NULL, 36, 38, NULL, NULL, '2026-06-17 11:45:16', '2026-06-17 17:45:16', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 09:45:16', '2026-06-17 10:03:16', NULL), (229, 'TKT-0229', 'La llamadas de la analista de créditos están llegando directamente a cobranzas', 'La llamadas de la analista de créditos están llegando directamente a cobranzas', 1, 2, 4, NULL, 22, NULL, NULL, NULL, '2026-06-17 18:12:31', '2026-06-18 10:12:31', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 10:12:31', '2026-06-17 10:12:31', NULL), (230, 'TKT-0230', 'Error en el correo', 'No me están llegando los correos', 5, 2, 10, NULL, 4, 38, NULL, NULL, '2026-06-17 18:13:43', '2026-06-18 10:13:43', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 10:13:43', '2026-06-26 11:54:16', NULL), (231, 'TKT-0231', 'NO INGRESAN CORREOS A bienestar@fedef-co.com', 'Buen día, Holman\r\nSolicito tu ayuda ya que el día de ayer se envió correo a bienestarcorp con la solicitud de boletería, sin embargo, se validó con ellos e indican que enviaron las boletas al correo de bienestar, pero yo no lo evidencio en mi bandeja de entrada.', 5, 4, 10, NULL, 28, 38, NULL, NULL, '2026-06-17 11:37:05', '2026-06-17 14:37:05', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 10:37:05', '2026-06-26 10:57:37', NULL), (232, 'TKT-0232', 'revisión correo', 'Solicito tu ayuda con la revisión del correo ya que no estoy recibiendo correos.', 3, 3, 10, NULL, 6, 38, NULL, NULL, '2026-06-17 19:05:56', '2026-06-18 01:05:56', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-17 17:05:56', '2026-06-24 14:01:42', NULL), (233, 'TKT-0233', 'CORREO', 'No estan llegando correos\r\nNo se ven las dos carpetas de correo', 5, 4, 10, NULL, 33, 38, NULL, NULL, '2026-06-18 09:30:09', '2026-06-18 12:30:09', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-18 08:30:09', '2026-06-18 13:02:17', NULL), (234, 'TKT-0234', 'No cuento con acceso a carpetas de red', 'Buen día, Holman\r\n\r\nSolicito de tu apoyo dándome acceso a las carpetas de red de Fedef, ya se conectó FortiClient y no me permite el ingreso.', 1, 4, 15, NULL, 28, 38, NULL, NULL, '2026-06-18 09:43:52', '2026-06-18 12:43:52', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-18 08:43:52', '2026-06-18 10:29:14', NULL), (235, 'TKT-0235', 'DIGITURNO NO ARROJA TURNO', 'Digiturno lo arroja el turno', 5, 1, 4, NULL, 37, 38, NULL, NULL, '2026-06-19 09:00:00', '2026-06-21 09:00:00', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-18 09:00:00', '2026-06-18 10:29:03', NULL), (236, 'TKT-0236', 'No me deja activar la vinculación y es un reingreso', 'No me deja activar la vinculación y es un reingreso 80654867.', 7, 3, 22, NULL, 36, 38, NULL, NULL, '2026-06-19 16:27:23', '2026-06-19 22:27:23', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-19 14:27:23', '2026-06-22 10:04:27', NULL), (237, 'TKT-0237', 'PERMISOS LINIX', 'Buen día, Holman\r\n\r\nSolicito de tu apoyo con permisos correspondientes para hacer cargues masivos de renovaciones para seguros.', 5, 2, NULL, NULL, 28, 38, NULL, NULL, '2026-06-19 23:24:57', '2026-06-20 15:24:57', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-19 15:24:57', '2026-06-26 10:41:25', NULL), (238, 'TKT-0238', 'No recibo correos en bienestar@fedef-co.com', 'Buen día, Holman\r\n\r\nPor favor tu ayuda, ya que no he recibido correos en bienestar@fedef-co.com', 5, 4, 10, NULL, 28, 38, NULL, NULL, '2026-06-19 16:26:10', '2026-06-19 19:26:10', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-19 15:26:10', '2026-06-24 14:00:53', NULL), (239, 'TKT-0239', 'NO TIENE FECHA DE NACIMIENTO EL BENEFICIARIO', 'NO TIENE FECHA DE NACIMIENTO EL BENEFICIARIO 1011247282 SU FECHA ES 25/MARZO/2017', 5, 3, NULL, NULL, 36, 38, NULL, NULL, '2026-06-19 18:42:08', '2026-06-20 00:42:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-19 16:42:08', '2026-06-22 09:34:11', NULL), (240, 'TKT-0240', 'No me funciona Linix', 'El remoto se desconecta a cada rato', 1, 3, 22, NULL, 23, 38, NULL, NULL, '2026-06-22 09:55:32', '2026-06-22 15:55:32', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 07:55:32', '2026-06-22 09:32:44', NULL), (241, 'TKT-0241', 'Ingreso al Remoto', 'No tengo acceso al sistema remoto, ya que me falta el usuario y la contraseña. Esto se debe al cambio de cargo de auxiliar contable a asesor de servicio. Agradezco su apoyo para gestionar el acceso correspondiente.', 5, 4, 16, NULL, 1, 38, NULL, NULL, '2026-06-22 09:08:08', '2026-06-22 12:08:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 08:08:08', '2026-06-26 09:18:02', NULL), (242, 'TKT-0242', 'Urgente: Solicito amablemente su colaboración para habilitar todos los permisos correspondientes a la supernumeraria Paula Bermúdez de Servicios 1 Chía', 'Buen día,\r\n\r\nSolicito amablemente su colaboración para habilitar, con carácter urgente, todos los permisos de Paula Bermúdez en Linix y Coplix de Servicios 1 Chía. Adicionalmente, agradecería crear su usuario en el módulo de Cierre de Caja, ya que actualmente no se encuentra registrado y es necesario para realizar el traslado correspondiente.', 5, 4, 7, NULL, 2, 38, NULL, NULL, '2026-06-22 09:35:08', '2026-06-22 12:35:08', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 08:35:08', '2026-06-26 11:13:51', NULL), (243, 'TKT-0243', 'Actualizar números de cuenta en Linix', 'Buen día, no me esta dejando actualizar cuentas bancarias ni los bancos en Linix de los asociados', 5, 2, 22, NULL, 22, 38, NULL, NULL, '2026-06-22 17:00:15', '2026-06-23 09:00:15', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 09:00:15', '2026-06-26 12:00:13', NULL), (244, 'TKT-0244', 'Error en el cambio del cargo del asociado en Linix', 'El asociado URIANA GONZALEZ ALBERTO ENRIQUE identificado con numero de CC 1140368024, esta realizando el proceso de retiro y se le debe cambiar la nomina a ventanilla, sin embargo no se puede hacer el proceso ya que en cargo debe estar la opción Default, pero este espacio esta restringido y no permite cambiarlo.', 5, 2, 22, NULL, 4, 38, NULL, NULL, '2026-06-22 17:24:25', '2026-06-23 09:24:25', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 09:24:25', '2026-06-26 09:27:33', NULL), (245, 'TKT-0245', 'PERMISO EN LINIX', 'Buen día, por favor activar los botones a los usuarios jefe de riesgos y analista de riesgos novedades de notas informativas, los botones a activar son:\r\nInsertar Novedad\r\nBorrar Novedad\r\nCancelar novedad extemporáneamente\r\nReversar Cancelación', 5, 4, 22, NULL, 31, 38, NULL, NULL, '2026-06-22 10:56:39', '2026-06-22 13:56:39', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 09:56:39', '2026-06-26 09:17:38', NULL), (246, 'TKT-0246', 'No puedo acceder a Linix trabajando desde casa', 'Mi equipo no esta mostrando la barra de herramientas en la parte inferior de la pantalla, no puedo acceder a Linix', 5, 3, 14, NULL, 29, 38, NULL, NULL, '2026-06-22 12:09:55', '2026-06-22 18:09:55', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 10:09:55', '2026-06-26 09:23:12', NULL), (247, 'TKT-0247', 'Mi equipo se recalienta', 'Mi equipo portátil se recalienta, la batería no dura más de 30 minutos, debo tenerlo cargando todo el tiempo.', 5, 4, 2, NULL, 29, 38, NULL, NULL, '2026-06-22 11:11:16', '2026-06-22 14:11:16', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 10:11:16', '2026-06-24 13:59:54', NULL), (248, 'TKT-0248', 'No puedo realizar retiros', 'No tengo permisos para realizar retiros en Linix', 5, 3, 22, NULL, 22, 38, NULL, NULL, '2026-06-22 12:48:27', '2026-06-22 18:48:27', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 10:48:27', '2026-06-26 09:22:47', NULL), (249, 'TKT-0249', 'Agradezco redireccionar el correo de gestion humana al de gerencia, por motivo de vacaciones', 'Agradezco redireccionar el correo de gestión humana al de gerencia, por motivo de vacaciones', 5, 2, 10, NULL, 27, 38, NULL, NULL, '2026-06-22 22:42:04', '2026-06-23 14:42:04', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 14:42:04', '2026-06-26 10:46:32', NULL), (250, 'TKT-0250', 'No puedo ingresar a Certihuellas', 'Me dice que no puedo ingresar por usuario o clave pero estoy digitando la misma', 4, 2, 4, NULL, 22, 38, NULL, NULL, '2026-06-23 01:11:36', '2026-06-23 17:11:36', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-22 17:11:36', '2026-06-24 13:58:08', NULL), (251, 'TKT-0251', 'ERROR EN ESCANER', 'Buen dia genera un error al momento de escanear', 5, 1, 3, NULL, 37, 38, NULL, NULL, '2026-06-24 08:13:37', '2026-06-26 08:13:37', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-23 08:13:37', '2026-06-24 13:57:17', NULL), (252, 'TKT-0252', 'Agradezco corregir esete error al aprobar un auxilio de defunción y eliminar el proceso para poder grabar de nuevo el auxilio..', 'Se presentaron errores al ejecutar la tarea\r\nActividad: *APROBAR SOLICITUD DE AUXILIOS* - PK_AX_WF_APROBAR_SOL_AUX.PR_APROBAR_SOLICITUD_AUXILIO pk_wf_flujo.pr_ejecutar_proced_tarea: en flujo 115101 * ORA-20000: Error en pk_ax_wf_aprobar_sol_aux.pr_aprobar_solicitud_auxilio ** ORA-20051: No se puede aprobar una solicitud de auxilio con valor menor o igual a cero ORA-0000: normal, successful completion\r\n- PK_AX_WF_APROBAR_SOL_AUX.PR_APROBAR_SOLICITUD_AUXILIO pk_wf_flujo.pr_ejecutar_proced_tarea: en flujo 115101 * ORA-20000: Error en pk_ax_wf_aprobar_sol_aux.pr_aprobar_solicitud_auxilio ** ORA-20051: No se puede aprobar una solicitud de auxilio con valor menor o igual a cero ORA-0000: normal, successful completion', 4, 3, 22, NULL, 26, 38, NULL, NULL, '2026-06-24 12:06:06', '2026-06-24 18:06:06', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-24 10:06:06', '2026-06-26 09:17:00', NULL), (253, 'TKT-0253', 'USUARIOS FORTICLIENT VPN Y OPENVPN', 'Buen día, solicito los usuarios de FORTICLIENT VPN Y OPENVPN ya que hoy estaré trabajando en una visita comercial desde las 9:00am y el equipo que tengo cuenta con los usuarios de Mildre en el OPENVPN y me solicita contraseña y el FORTICLIENT no me acepta las credenciales', 5, 4, NULL, NULL, 34, 38, NULL, NULL, '2026-06-25 08:40:44', '2026-06-25 11:40:44', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-25 07:40:44', '2026-06-26 08:19:52', NULL), (254, 'TKT-0254', 'Solicitud de revisión de cableado de computador', 'Solicito su amable apoyo para la revisión y organización de los cables del teclado y el mouse que se encuentran ubicados debajo del escritorio, ya que actualmente se encuentran sueltos. Esta situación provoca que en ocasiones se desconecten, afectando el encendido y el funcionamiento adecuado del computador.', 3, 2, 21, NULL, 12, 38, NULL, NULL, '2026-06-25 16:24:02', '2026-06-26 08:24:02', 0, 0, NULL, NULL, NULL, NULL, NULL, 0, NULL, '2026-06-25 08:24:02', '2026-06-26 11:02:46', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_attachments` -- CREATE TABLE `ticket_attachments` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `comment_id` bigint UNSIGNED DEFAULT NULL, `user_id` bigint UNSIGNED NOT NULL, `original_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `stored_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `path` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `mime_type` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `size` bigint UNSIGNED NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) 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'2026-02-26 05:13:39', '2026-02-26 05:13:39'), (13, 'Wi-Fi', NULL, 'tag', '#27AE60', 11, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (14, 'VPN', NULL, 'tag', '#27AE60', 11, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (15, 'Conectividad interna', NULL, 'tag', '#27AE60', 11, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (16, 'Accesos', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (17, 'Creación de usuario', NULL, 'tag', '#F39C12', 16, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (18, 'Reseteo de contraseña', NULL, 'tag', '#F39C12', 16, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (19, 'Permisos', NULL, 'tag', '#F39C12', 16, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (20, 'Bloqueo de cuenta', NULL, 'tag', '#F39C12', 16, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (21, 'Otros', NULL, 'tag', '#6C757D', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (22, 'LINIX', NULL, 'tag', '#2E86AB', 9, 1, 1, '2026-03-31 04:10:46', '2026-03-31 04:10:46'), (23, 'WORMANAGER', NULL, 'tag', '#2E86AB', 9, 1, 2, '2026-03-31 04:10:46', '2026-03-31 04:10:46'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_comments` -- CREATE TABLE `ticket_comments` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `body` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `is_internal` tinyint(1) NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_comments` -- INSERT INTO `ticket_comments` (`id`, `ticket_id`, `user_id`, `body`, `is_internal`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, 2, 38, 'Se realiza eliminacion de impresora duplicada, se efectuan reconfiguracion desde escritorio remoto, se valida configuracion de margenes, funciona correctamente.', 0, '2026-04-06 14:57:10', '2026-04-06 14:57:10', NULL), (2, 1, 38, 'A espera de acceso a PC para validacion', 1, '2026-04-06 14:57:48', '2026-04-06 14:57:48', NULL), (3, 4, 38, 'Se realizar reconfiguracion de OpenVPN con usuario administrador, se valida acceso, funciona correctamente.', 1, '2026-04-06 15:15:54', '2026-04-06 15:15:54', NULL), (4, 9, 38, 'TK de prueba', 1, '2026-04-06 16:52:17', '2026-04-06 16:52:17', NULL), (5, 6, 38, 'Se deben descargar todos los certificados.', 1, '2026-04-06 17:28:45', '2026-04-06 17:28:45', NULL), (6, 6, 38, 'Se deben descargar todos los certificados.', 1, '2026-04-06 17:28:46', '2026-04-06 17:28:46', NULL), (7, 7, 38, 'Se ajustan permisos de Caja Cajero', 1, '2026-04-06 17:29:25', '2026-04-06 17:29:25', NULL), (8, 8, 38, 'Validar si es con todos los asociados o solo es uno en especial.', 1, '2026-04-06 20:59:45', '2026-04-06 20:59:45', NULL), (9, 8, 38, 'Validar si es con todos los asociados o solo es uno en especial.', 1, '2026-04-06 20:59:45', '2026-04-06 20:59:45', NULL), (10, 5, 38, 'Se crea requerimiento en Sistemas en Linea, para validar solicitud.', 1, '2026-04-06 21:42:53', '2026-04-06 21:42:53', NULL), (11, 2, 38, 'Se confirma impresion desde linix y windows.', 1, '2026-04-06 21:45:20', '2026-04-06 21:45:20', NULL), (12, 8, 13, 'Buen día,\r\n\r\nPor favor me confirma con qué asociado esta sucediendo o es a nivel general?\r\nQuedo atento, gracias.', 0, '2026-04-07 08:33:52', '2026-04-07 08:33:52', NULL), (13, 13, 23, 'Caso resuelto, gracias', 0, '2026-04-07 09:34:15', '2026-04-07 09:34:15', NULL), (14, 13, 23, 'Caso resuelto, gracias', 0, '2026-04-07 09:34:16', '2026-04-07 09:34:16', NULL), (15, 14, 13, 'Buen día,\r\nFue revisado y la impresora no se encontraba encendida.\r\nQuedo atento a tu confirmación de solución.', 0, '2026-04-07 09:58:48', '2026-04-07 09:58:48', NULL), (16, 10, 13, 'Buen día,\r\nSe reviso y soluciono, por favor realizar prueba y confirmar solución, gracias.', 0, '2026-04-07 10:08:35', '2026-04-07 10:08:35', NULL), (17, 8, 10, 'cc 35393424 - caso de Diana medina, cuenta con 2 pólizas y solo aparece la póliza con subsidio', 0, '2026-04-07 10:53:31', '2026-04-07 10:53:31', NULL), (18, 22, 38, 'Se modifica grupo y privilegios en Linix', 1, '2026-04-08 12:59:41', '2026-04-08 12:59:41', NULL), (19, 4, 38, 'Funciona correctamente', 1, '2026-04-08 19:21:16', '2026-04-08 19:21:16', NULL), (20, 3, 38, 'Se valida configuración de Forticlient, no presenta fallas.', 1, '2026-04-08 19:22:10', '2026-04-08 19:22:10', NULL), (21, 5, 38, 'Se modifica la opcion desde terceros para que se modifique la fecha de nacimiento.', 1, '2026-04-08 19:27:14', '2026-04-08 19:27:14', NULL), (22, 22, 38, 'Se confirma usuario en Linix y sus permisos', 1, '2026-04-09 09:27:45', '2026-04-09 09:27:45', NULL), (23, 18, 38, 'Se confirma impresion desde escritorio remoto y pc.', 1, '2026-04-09 09:28:27', '2026-04-09 09:28:27', NULL), (24, 23, 38, 'Se ajustan configuraciones de Forticlient.', 1, '2026-04-09 09:29:45', '2026-04-09 09:29:45', NULL), (25, 23, 38, 'Se confirma cierre de solicitud de acuerdo a conexion y labores optimas.', 1, '2026-04-09 09:30:32', '2026-04-09 09:30:32', NULL), (26, 26, 38, 'Se valida en sitio', 1, '2026-04-09 09:31:10', '2026-04-09 09:31:10', NULL), (27, 24, 38, 'Se actualizan controladores de NIC', 1, '2026-04-09 09:31:39', '2026-04-09 09:31:39', NULL), (28, 21, 38, 'Se valida impresiones desde pc', 1, '2026-04-09 09:32:11', '2026-04-09 09:32:11', NULL), (29, 25, 38, 'Se valida ip de impresora', 1, '2026-04-09 09:33:13', '2026-04-09 09:33:13', NULL), (30, 16, 38, 'Se valida conexiones fisicas.', 1, '2026-04-09 09:33:46', '2026-04-09 09:33:46', NULL), (31, 16, 38, 'Se confirma con proveedor 3cx, se actualiza aplicacion, funciona correctamente.', 1, '2026-04-09 12:00:28', '2026-04-09 12:00:28', NULL), (32, 19, 38, 'Se confirma con proveedor 3cx, se actualiza aplicacion, funciona correctamente.', 1, '2026-04-09 12:01:07', '2026-04-09 12:01:07', NULL), (33, 28, 38, 'Se crean reglas para notificaciones de Workmanager y coplix', 1, '2026-04-10 08:36:13', '2026-04-10 08:36:13', NULL), (34, 21, 38, 'Se modifica ip en impresora, desde propiedades, funciona correctamente.', 1, '2026-04-10 08:37:22', '2026-04-10 08:37:22', NULL), (35, 26, 38, 'Se valida las propiedades de abrir de .docx y estaban en .pdf, se modifican y funciona bien.', 1, '2026-04-10 08:39:57', '2026-04-10 08:39:57', NULL), (36, 24, 38, 'Se actualiza controlador de red wifi, se refresca dns(flushdns) y renovacion de ip.', 1, '2026-04-10 08:40:46', '2026-04-10 08:40:46', NULL), (37, 11, 38, 'Se deben realizar validaciones y modificaciones de la red de manera local.', 1, '2026-04-10 09:07:11', '2026-04-10 09:07:11', NULL), (38, 31, 38, 'Se envia solicitud de informacion al proveedor Sistemas en Linea', 1, '2026-04-10 13:44:45', '2026-04-10 13:44:45', NULL), (39, 5, 38, 'Se valida actividad', 1, '2026-04-10 13:45:27', '2026-04-10 13:45:27', NULL), (40, 34, 13, 'Buen día, \r\n\r\nPor favor, revisar que ya este funcionando de manera correcta.', 0, '2026-04-13 08:02:49', '2026-04-13 08:02:49', NULL), (41, 33, 38, 'Revision de perfil windows', 1, '2026-04-13 08:32:40', '2026-04-13 08:32:40', NULL), (42, 32, 38, 'Por solicitud de Comercial, nadie puede modificar fechas de nacimiento.', 1, '2026-04-13 08:35:40', '2026-04-13 08:35:40', NULL), (43, 36, 13, 'Buen día,\r\n\r\nCaso resuelto.', 0, '2026-04-13 08:42:27', '2026-04-13 08:42:27', NULL), (44, 31, 38, 'Se valida informacion con Sistemas en Linea, implementaron pero no han desplegado la forma, Coplix esta trabajando en la implementacion.', 1, '2026-04-13 11:37:18', '2026-04-13 11:37:18', NULL), (45, 39, 38, 'Se ajusta fecha de nacimiento y tarjeta de identidad-.', 1, '2026-04-13 12:33:11', '2026-04-13 12:33:11', NULL), (46, 38, 38, 'Se actualizan datos de usuario de dominio. Se accede a la vpn funciona correctamente.', 1, '2026-04-13 12:33:53', '2026-04-13 12:33:53', NULL), (47, 37, 38, 'Se realiza actualizacion de software de impresion remota, se validan impresoras predeterminadas. Funciona correctamente.', 1, '2026-04-13 12:41:13', '2026-04-13 12:41:13', NULL), (48, 33, 38, 'Se valida configuracion de usuario y no permitia abrir aplicaciones, se actualizan permisos, funciona correctamente.', 1, '2026-04-13 12:42:00', '2026-04-13 12:42:00', NULL), (49, 40, 38, 'Se realiza actualizacion de fecha de nacimiento y tipo de documento.', 1, '2026-04-13 12:44:48', '2026-04-13 12:44:48', NULL), (50, 34, 38, 'Se actualiza contraseña y se validan bloqueos en cpanel, funciona correctamente', 1, '2026-04-13 12:46:14', '2026-04-13 12:46:14', NULL), (51, 35, 38, 'Se limpia cache de dns y de ip', 1, '2026-04-13 12:46:51', '2026-04-13 12:46:51', NULL), (52, 25, 38, 'Se cambia ip de impresora, funciona correctamente.', 1, '2026-04-13 12:47:43', '2026-04-13 12:47:43', NULL), (53, 30, 38, 'Hola Wilmer Humberto Rodriguez Moreno, hemos resuelto el ticket TKT-0030. Por favor confirma si el problema fue resuelto satisfactoriamente.', 0, '2026-04-13 14:17:45', '2026-04-13 14:17:45', NULL), (54, 27, 38, 'Hola Yoi Rocio Buitrago Marin, hemos resuelto el ticket TKT-0027. Por favor confirma si el problema fue resuelto satisfactoriamente.', 0, '2026-04-13 14:52:59', '2026-04-13 14:52:59', NULL), (55, 1, 38, 'Se confima impresion en los dos dispositivos.', 1, '2026-04-13 14:53:50', '2026-04-13 14:53:50', NULL), (56, 20, 38, 'Se confirma lector en funcionamiento.', 1, '2026-04-13 14:55:54', '2026-04-13 14:55:54', NULL), (57, 47, 32, 'La conexión a la 10.100 me conecte por la 10.40 y si funciona', 0, '2026-04-14 07:56:05', '2026-04-14 07:56:05', NULL), (58, 49, 38, 'Hola Diana Katerin Pascagaza Mora, tu ticket TKT-0049 está en progreso. El ingeniero {{agente}} está trabajando en ello y te notificaremos pronto.', 0, '2026-04-14 10:12:07', '2026-04-14 10:12:07', NULL), (59, 49, 38, 'Hola Diana Katerin Pascagaza Mora, hemos solucionado el ticket TKT-0049. Se actualizan datos de correo de notificaciones, se activan las notificaciones del ultimo dia. Por favor confirma si el problema fue resuelto satisfactoriamente.', 0, '2026-04-14 12:49:33', '2026-04-14 12:49:33', NULL), (60, 48, 38, 'Se confirma acceso a escritorio remoto.', 1, '2026-04-14 12:50:13', '2026-04-14 12:50:13', NULL), (61, 44, 38, 'A espera de confirmacion de usuario', 1, '2026-04-14 12:50:40', '2026-04-14 12:50:40', NULL), (62, 11, 38, 'Se actualizan controladores y se confirma conexion.', 1, '2026-04-14 12:52:03', '2026-04-14 12:52:03', NULL), (63, 45, 38, 'Se entrega computador de trabajo en casa con las configuraciones necesarias.', 1, '2026-04-14 12:53:04', '2026-04-14 12:53:04', NULL), (64, 46, 38, 'Se ajustan permisos en carpetas de red.', 1, '2026-04-14 12:53:51', '2026-04-14 12:53:51', NULL), (65, 29, 38, 'Se confirma operatividad de lector, a espera de confirmacion de lectura con asociado.', 1, '2026-04-14 12:55:28', '2026-04-14 12:55:28', NULL), (66, 42, 38, 'Se configura impresora predeterminada. funciona correctamente.', 1, '2026-04-14 12:56:37', '2026-04-14 12:56:37', NULL), (67, 43, 38, 'Se revisa cuando estes en oficina.', 1, '2026-04-14 12:58:46', '2026-04-14 12:58:46', NULL), (68, 29, 13, 'Buen día,\r\n\r\nMe indican que el fallo sigue presentándose, por favor revisarlo, gracias.', 0, '2026-04-14 14:38:47', '2026-04-14 14:38:47', NULL), (69, 49, 38, 'Se valida envio de notificaciones a cada usuario segun actividad.', 1, '2026-04-14 15:13:22', '2026-04-14 15:13:22', NULL), (70, 47, 38, 'De acuerdo a caida general de Oracle, se presento falla, ya se soluciono por parte del proveedor.', 1, '2026-04-14 15:14:10', '2026-04-14 15:14:10', NULL), (71, 46, 38, 'Se confirma acceso a cada carpeta de red del usuario.', 1, '2026-04-14 15:14:42', '2026-04-14 15:14:42', NULL), (72, 44, 38, 'Se ajusta impresora como predeterminada, se valida impresiones desde escritorio remoto.', 1, '2026-04-14 15:16:54', '2026-04-14 15:16:54', NULL), (73, 50, 13, 'Se valida permisos con el usuario y están de manera correcta, gracias.', 0, '2026-04-14 15:42:45', '2026-04-14 15:42:45', NULL), (74, 51, 38, 'Se agrega fecha de nacimiento y se modifica tipo de documento.', 1, '2026-04-14 17:27:24', '2026-04-14 17:27:24', NULL), (75, 41, 38, 'Se actualiza aplicativo, se quitan botones y se ajustan conexiones de red. Se confirma operatividad', 1, '2026-04-14 17:29:38', '2026-04-14 17:29:38', NULL), (76, 55, 13, 'Buen día, \r\n\r\nSe realiza la validación y se resuelve de manera correcta.', 0, '2026-04-15 11:07:53', '2026-04-15 11:07:53', NULL), (77, 61, 38, 'Se modifica Fecha de nacimiento de beneficiario.', 1, '2026-04-16 09:42:26', '2026-04-16 09:42:26', NULL), (78, 54, 38, 'Se actualizan controladores y firmware, se deja ip fija y se realiza limpieza. Se confirma impresiones agiles.', 1, '2026-04-16 14:37:07', '2026-04-16 14:37:07', NULL), (79, 59, 38, 'Se explica como realizar cambio de clave', 1, '2026-04-16 14:41:10', '2026-04-16 14:41:10', NULL), (80, 63, 10, 'No sirve el lector de huella linix para los 3 equipos de servicios', 0, '2026-04-16 15:44:56', '2026-04-16 15:44:56', NULL), (81, 57, 38, 'Se cambian carpetas de scn, se modifican botones para scanear, se valida con cada usuario y funciona correctamente', 1, '2026-04-16 16:52:04', '2026-04-16 16:52:04', NULL), (82, 56, 38, 'Se cambian carpetas de scn, se modifican botones para scanear, se valida con cada usuario y funciona correctamente', 1, '2026-04-16 16:52:27', '2026-04-16 16:52:27', NULL), (83, 53, 38, 'Se envia reporte por correo', 1, '2026-04-16 16:53:02', '2026-04-16 16:53:02', NULL), (84, 17, 38, 'Se valida funcionamiento y funciona correctamente.', 1, '2026-04-16 17:07:00', '2026-04-16 17:07:00', NULL), (85, 64, 38, 'Se crea Municipio de Cotorra en Linix y en Coplix.', 1, '2026-04-17 14:14:15', '2026-04-17 14:14:15', NULL), (86, 66, 38, 'Documentar solucion.', 1, '2026-04-17 14:15:27', '2026-04-17 14:15:27', NULL), (87, 66, 13, 'Buen día,\r\n\r\nSe hace cambio de la clave en el Active Directory desde el servidor 192.168.1.8', 1, '2026-04-17 16:17:40', '2026-04-17 16:17:40', NULL), (88, 69, 13, 'Buen día,\r\n\r\nSe hace entrega del equipo, con las herramientas solicitadas.', 0, '2026-04-17 16:19:08', '2026-04-17 16:19:08', NULL), (89, 65, 38, 'Se valida conexion, funciona correctamente', 1, '2026-04-17 16:38:00', '2026-04-17 16:38:00', NULL), (90, 67, 38, 'Se realiza configuracion por bloqueo de perfil windows, se elimina perfil en regedit, se confirma acceso correcto.', 1, '2026-04-17 16:39:43', '2026-04-17 16:39:43', NULL), (91, 63, 38, 'Debido a cambio de clave en linix se bloqueo acceso a Huellas, se ajusta clave y funciona correctamente.', 1, '2026-04-17 16:40:27', '2026-04-17 16:40:27', NULL), (92, 52, 38, 'Se confirma cambio de tonner y llenado.', 1, '2026-04-17 17:17:16', '2026-04-17 17:17:16', NULL), (93, 62, 38, 'Debido a cambio de clave en linix se bloqueo acceso a Huellas, se ajusta clave y funciona correctamente.', 1, '2026-04-17 17:18:44', '2026-04-17 17:18:44', NULL), (94, 6, 38, 'Se descargan los certificados de los asociados y se llevan a plataforma para que los asociados puedan descargar segun necesidad.', 1, '2026-04-17 17:19:56', '2026-04-17 17:19:56', NULL), (95, 60, 38, 'Se ajustan margenes segun tamaño de papel.', 1, '2026-04-17 17:20:40', '2026-04-17 17:20:40', NULL), (96, 58, 38, 'Se indica forma de modificar clave en linix.', 1, '2026-04-17 17:21:16', '2026-04-17 17:21:16', NULL), (97, 71, 38, 'Se crea caso en Sistemas en Linea para este cambio, No. 467951', 1, '2026-04-20 08:34:03', '2026-04-20 08:34:03', NULL), (98, 71, 38, 'Se modifica clave y se entrega a colaborador. Se confirma ingreso a Linix.', 1, '2026-04-20 13:13:30', '2026-04-20 13:13:30', NULL), (99, 70, 38, 'Se valida acceso a vpn, funciona correctamente.', 1, '2026-04-20 15:25:55', '2026-04-20 15:25:55', NULL), (100, 76, 38, 'Se indica como eliminar y dar como spam correo.', 1, '2026-04-21 17:12:38', '2026-04-21 17:12:38', NULL), (101, 70, 38, 'Se validan accesos a linix correctamente.', 1, '2026-04-21 17:13:13', '2026-04-21 17:13:13', NULL), (102, 71, 38, 'Se conifrma acceso a linix luego del cambio de clave', 1, '2026-04-21 17:14:00', '2026-04-21 17:14:00', NULL), (103, 72, 38, 'Se ejectua scanpst y se repara pst de correo', 1, '2026-04-21 17:14:29', '2026-04-21 17:14:29', NULL), (104, 73, 38, 'Se realiza configuracion desde FW, se debe validar uso de dominio', 1, '2026-04-21 17:15:07', '2026-04-21 17:15:07', NULL), (105, 53, 38, 'Se entrega nuevo reporte con fechas', 1, '2026-04-21 17:15:34', '2026-04-21 17:15:34', NULL), (106, 43, 38, 'Se reconfiguran impresoras y se eliminan las que no estan en uso, se ennvian impresiones de prueba desde ambas impresoras, funciona correctamente.', 1, '2026-04-21 17:16:43', '2026-04-21 17:16:43', NULL), (107, 79, 13, 'Buen día,\r\nel video quedo en la compartida FEDEF, en la carpeta de tecnología, porfa córtela de ahí, quedo atento.', 0, '2026-04-22 08:39:18', '2026-04-22 08:39:18', NULL), (108, 78, 38, 'La ciudad es San Cristobal, estado Táchira, si esta creado.', 0, '2026-04-22 10:43:48', '2026-04-22 10:43:48', NULL), (109, 78, 38, 'La ciudad y estado si estan creados y activos', 1, '2026-04-22 10:44:09', '2026-04-22 10:44:09', NULL), (110, 80, 38, 'Las facturas aun no se han generado para descarga.', 1, '2026-04-22 10:48:02', '2026-04-22 10:48:02', NULL), (111, 84, 38, 'Se creaa Pais, Australia, Departamento Brisbane y Ciudad Brisbane City cod 4000', 1, '2026-04-23 08:26:49', '2026-04-23 08:26:49', NULL), (112, 85, 13, 'Buen día,\r\nTenia como predeterminado el programa WPS, se procede a realizar la desinstalación y carga correctamente el office.', 0, '2026-04-23 08:30:07', '2026-04-23 08:30:07', NULL), (113, 75, 38, 'Se actualiza conexion de correo y funciona correctamente.', 1, '2026-04-23 08:56:57', '2026-04-23 08:56:57', NULL), (114, 80, 38, 'Se envia factura de Lider Comercial.', 0, '2026-04-23 08:57:40', '2026-04-23 08:57:40', NULL), (115, 86, 38, 'Se confirma fecha de actualizacion.', 1, '2026-04-23 12:07:24', '2026-04-23 12:07:24', NULL), (116, 81, 38, 'Se indica cual es el usuario y el procedimiento.', 1, '2026-04-23 12:08:00', '2026-04-23 12:08:00', NULL), (117, 84, 38, 'Se confirma ciudad y la creacio de usuario.', 1, '2026-04-23 12:08:49', '2026-04-23 12:08:49', NULL), (118, 90, 38, 'Se actualiza licencia de office 2016, se valida funcionamiento.', 1, '2026-04-27 20:28:49', '2026-04-27 20:28:49', NULL), (119, 91, 38, 'Se cambia configuración de impresora', 1, '2026-04-27 20:29:44', '2026-04-27 20:29:44', NULL), (120, 93, 38, 'Se realiza reparación física de diadema.', 1, '2026-04-27 20:31:38', '2026-04-27 20:31:38', NULL), (121, 68, 38, 'Se reaprovisiona telefono, se actualiza firmware, funciona correctamente.', 1, '2026-04-27 20:34:51', '2026-04-27 20:34:51', NULL), (122, 88, 38, 'Se ajusta fecha segun solicitud, funciona correctamente.', 1, '2026-04-27 20:37:28', '2026-04-27 20:37:28', NULL), (123, 93, 38, 'Se confirma funcionamiento de diadema', 1, '2026-04-27 20:42:11', '2026-04-27 20:42:11', NULL), (124, 92, 38, 'Se elimina perfil de windows, se ajustan configuraciones desde administrador, se actualiza versión de Openvpn, se valida funcionamiento y conexion a linix. Equipo operativo.', 1, '2026-04-27 20:44:34', '2026-04-27 20:44:34', NULL), (125, 82, 38, 'Se entrega adaptador usb, se confirmar funcionamiento.', 1, '2026-04-27 20:47:22', '2026-04-27 20:47:22', NULL), (126, 74, 38, 'Se desinstala Chrome, se elimina temporales, funciona correctamente.', 1, '2026-04-27 20:49:14', '2026-04-27 20:49:14', NULL), (127, 95, 38, 'Se cambia opciones de Audio y se realizan pruebas, funciona correctamente.', 1, '2026-04-27 20:54:39', '2026-04-27 20:54:39', NULL), (128, 95, 38, 'Se confirma funcionamento.', 1, '2026-04-27 20:57:17', '2026-04-27 20:57:17', NULL), (129, 96, 12, 'Asociada 53160807', 0, '2026-04-28 07:58:04', '2026-04-28 07:58:04', NULL), (130, 102, 38, 'Se modifica fecha, validar.', 1, '2026-04-28 17:10:05', '2026-04-28 17:10:05', NULL), (131, 98, 38, 'Se ajustan configuraciones de pagina, funciona correctamente.', 1, '2026-04-29 20:04:10', '2026-04-29 20:04:10', NULL), (132, 96, 38, 'Se ajustan cambios de Ciudad y se confirmar R y C.', 1, '2026-04-29 20:04:36', '2026-04-29 20:04:36', NULL), (133, 103, 38, 'Se agrega carpeta solicitada de acuerdo a permisos,', 1, '2026-04-29 20:05:20', '2026-04-29 20:05:20', NULL), (134, 108, 38, 'Se modifica ip de impresor en puerto local. Se validan impresiones correctas.', 1, '2026-04-30 12:05:08', '2026-04-30 12:05:08', NULL), (135, 94, 38, 'Se confirma notificaciones de wm.', 1, '2026-04-30 12:06:13', '2026-04-30 12:06:13', NULL), (136, 97, 38, 'Se ajustan salidas de audio. Funciona correctamente.', 1, '2026-05-04 08:54:40', '2026-05-04 08:54:40', NULL), (137, 91, 38, 'Se valida impresiones desde Linix', 1, '2026-05-04 15:23:18', '2026-05-04 15:23:18', NULL), (138, 114, 38, 'Error en Linix por consultas SQL, solucionado error general.', 1, '2026-05-05 09:04:54', '2026-05-05 09:04:54', NULL), (139, 113, 38, 'Error en Linix por consultas SQL, solucionado error general.', 1, '2026-05-05 09:05:16', '2026-05-05 09:05:16', NULL), (140, 112, 38, 'Error en Linix por consultas SQL, solucionado error general.', 1, '2026-05-05 09:05:36', '2026-05-05 09:05:36', NULL), (141, 107, 38, 'Error en Linix por consultas SQL, solucionado error general.', 1, '2026-05-05 09:05:55', '2026-05-05 09:05:55', NULL), (142, 115, 38, 'Se crea correo y se enviara clave por interno, pendiente la configuración del buzon.', 1, '2026-05-05 09:06:52', '2026-05-05 09:06:52', NULL), (143, 105, 38, 'La falla se debio a un error general, se soluciono desde Funza.', 1, '2026-05-05 09:07:51', '2026-05-05 09:07:51', NULL), (144, 80, 38, 'Se descargan todas las facturas y se validan en WM', 1, '2026-05-05 09:11:07', '2026-05-05 09:11:07', NULL), (145, 111, 38, 'Se ajusta audio de diadema', 1, '2026-05-07 09:23:48', '2026-05-07 09:23:48', NULL), (146, 128, 38, 'Se solicita con proveedor actualizaciones.', 1, '2026-05-07 14:17:59', '2026-05-07 14:17:59', NULL), (147, 118, 38, 'Se actualizan controladores y funciona correctamente', 1, '2026-05-08 08:36:58', '2026-05-08 08:36:58', NULL), (148, 131, 38, 'Se confirma el cambio de fecha de nacimiento.', 1, '2026-05-11 08:24:40', '2026-05-11 08:24:40', NULL), (149, 130, 38, 'Se ajusta el equipo , se agrega perfil. Equipo operativo.', 1, '2026-05-11 08:26:04', '2026-05-11 08:26:04', NULL), (150, 129, 38, 'Se ajusta direccionamiento de IP, se actualizan controladores y se validan DNS', 1, '2026-05-11 08:26:49', '2026-05-11 08:26:49', NULL), (151, 110, 38, 'Se realiza configuración de perfil y de aplicaciones de red, se ajusta acceso a rustdesk y a extension. Equipo operativo', 1, '2026-05-11 08:28:15', '2026-05-11 08:28:15', NULL), (152, 133, 38, 'Se enciende la impresora y se genera turno, funciona correctamente.', 1, '2026-05-11 10:11:10', '2026-05-11 10:11:10', NULL), (153, 139, 38, 'Se actualiza fecha de nacimiento según documento anexo', 1, '2026-05-12 09:14:05', '2026-05-12 09:14:05', NULL), (154, 136, 38, 'Se escala falla a proveedor Coopcentral', 1, '2026-05-12 09:47:16', '2026-05-12 09:47:16', NULL), (155, 137, 38, 'Se ajusta regla y se espera confirmacion para actualizacion de la misma', 1, '2026-05-12 13:09:41', '2026-05-12 13:09:41', NULL), (156, 109, 5, 'Buen día, el aplicativo no permite el ingreso.', 0, '2026-05-12 14:13:48', '2026-05-12 14:13:48', NULL), (157, 29, 38, 'A espera de validacion por fallas en servidores de autenticacions', 1, '2026-05-12 16:51:35', '2026-05-12 16:51:35', NULL), (158, 133, 38, 'Se confirma impresion.', 1, '2026-05-12 16:52:34', '2026-05-12 16:52:34', NULL), (159, 139, 38, 'Se confirma fecha de nacimiento y se cierra req.', 1, '2026-05-12 16:53:51', '2026-05-12 16:53:51', NULL), (160, 142, 38, 'Se actualiza numero de identificacion.', 1, '2026-05-13 10:20:02', '2026-05-13 10:20:02', NULL), (161, 145, 38, 'Se entrega clave para acceder a correo.', 1, '2026-05-13 10:48:07', '2026-05-13 10:48:07', NULL), (162, 144, 38, 'Se actualizan correo y contraseña, se confirma fucionamiento', 1, '2026-05-13 10:49:07', '2026-05-13 10:49:07', NULL), (163, 137, 38, 'Se confirma regla ejecuta, se actualiza regla y se validan auxilios cargados.', 1, '2026-05-13 11:38:07', '2026-05-13 11:38:07', NULL), (164, 146, 38, 'Se requiere adquirir una Central Estación de Energía Portátil de 150W o mas, ojalá con Panel Solar. Adicional una guaya para los dos dispositivos.', 0, '2026-05-13 12:50:07', '2026-05-13 12:50:07', NULL), (165, 148, 38, 'Favor cambiar cable de resorte al telefono de Gala.', 1, '2026-05-13 13:53:04', '2026-05-13 13:53:04', NULL), (166, 141, 38, 'Se escala incidencias a proveedor Danger, para validar las fallas de consultas.', 1, '2026-05-13 13:55:08', '2026-05-13 13:55:08', NULL), (167, 141, 38, '[14:19, 14/5/2026] CoplixSoporte: Cuando ustedes consultan esos reportes, ¿realizan la búsqueda de una cédula en específico o buscan toda la información consultada durante un período determinado, por ejemplo el año pasado?\r\n\r\nQuedo atento, muchas gracias.\r\n[14:37, 14/5/2026] CoplixSoporte: Sr. Holman, como este caso lo estamos manejando también junto con la Sra. Kate, el ingeniero nos indica que, por favor, primero realice la búsqueda por número de cédula y posteriormente agregue el filtro del año.\r\n\r\nEsto se debe a que, si inicialmente se selecciona únicamente el filtro del año pasado, el sistema intentará cargar toda la información correspondiente a ese período, lo que puede generar lentitud en el reporte.\r\n\r\nActualmente, ya nos encontramos optimizando este proceso para que los cargues sean mucho más rápidos. Sin embargo, por el momento, la recomendación es realizarlo de la siguiente manera:\r\n\r\n1. Primero buscar la cédula.\r\n2. Luego aplicar el filtro del año.', 1, '2026-05-14 15:09:11', '2026-05-14 15:09:11', NULL), (168, 109, 38, 'Se reinstala aplicaciones, se ajustan configuraciones se modifica puerto usb y se confirma funcionamiento.', 1, '2026-05-14 15:10:49', '2026-05-14 15:10:49', NULL), (169, 148, 38, 'Se reemplaza cable resorte de auricular.', 1, '2026-05-14 15:12:01', '2026-05-14 15:12:01', NULL), (170, 147, 38, 'Se configura equipo, perfil de windows y accesos.', 1, '2026-05-14 15:21:15', '2026-05-14 15:21:15', NULL), (171, 123, 38, 'Se valida acceso certihuella y validacion de identidad', 1, '2026-05-14 15:33:06', '2026-05-14 15:33:06', NULL), (172, 143, 4, 'Buen día me ayudas a revisar de nuevo el lector el día de hoy 15 de mayo del 2026, se realizo una validación de huella y sigue con error, adjunte el archivo de evidencia', 0, '2026-05-15 08:49:52', '2026-05-15 08:49:52', NULL), (173, 158, 38, 'Se realian revisiones y se escala a SL para revisar incidencias sobre la asociada, RQ471262', 1, '2026-05-15 14:30:56', '2026-05-15 14:30:56', NULL), (174, 159, 38, 'De acuerdo a las reglas, se encuentran diferentes nominas con fechas de corte regulares y esto lo valida linix, si a la fecha de la creacion del auxilio estaba al dia no se presenta error. Pero si ya se habia corrido revision de reglas por pagos encuentra esta falla', 1, '2026-05-15 14:32:16', '2026-05-15 14:32:16', NULL), (175, 161, 38, 'Se realiza revisión de la actividad, se confirma funcionamiento de certihuella.', 1, '2026-05-19 12:12:54', '2026-05-19 12:12:54', NULL), (176, 158, 38, 'El beneficiario no tiene fecha de nacimiento, se debe actualizar para continuar la solicitud.', 1, '2026-05-19 12:55:03', '2026-05-19 12:55:03', NULL), (177, 156, 38, 'Se realiza revision de fallas en la red y se confirma funcionamiento,', 1, '2026-05-19 12:55:55', '2026-05-19 12:55:55', NULL), (178, 155, 38, 'Se confirma acceso a vpn por red.', 1, '2026-05-19 12:56:29', '2026-05-19 12:56:29', NULL), (179, 127, 38, 'Se actualizan controladores, se configura predeterminada, funciona correctamente.', 1, '2026-05-19 12:57:27', '2026-05-19 12:57:27', NULL), (180, 132, 38, 'Se realiza actualización de controladores, se confirma impresión correcta.', 1, '2026-05-19 12:58:26', '2026-05-19 12:58:26', NULL), (181, 119, 38, 'Se actualiza impresora y se ajusta configuacion de controladores, funciona correctamente.', 1, '2026-05-19 12:59:44', '2026-05-19 12:59:44', NULL), (182, 83, 38, 'Se validan incidentes, se ajustan controladores y se confirma equipo operativo.', 1, '2026-05-19 13:00:31', '2026-05-19 13:00:31', NULL), (183, 151, 38, 'Se dan permisos segun solicitud.', 1, '2026-05-19 13:01:19', '2026-05-19 13:01:19', NULL), (184, 160, 38, 'Se ajusta dirección de red y cable de red, se confirma funcionamiento de impresora.', 1, '2026-05-19 13:08:13', '2026-05-19 13:08:13', NULL), (185, 140, 38, 'Se ajustan configuraciones de audio, se valida cierre de equipo.', 1, '2026-05-19 15:24:29', '2026-05-19 15:24:29', NULL), (186, 138, 38, 'Se ajusta fecha de nacimiento, se valida cambio.', 1, '2026-05-19 15:25:29', '2026-05-19 15:25:29', NULL), (187, 138, 38, 'Se ajusta fecha de nacimiento, se valida cambio.', 1, '2026-05-19 15:25:30', '2026-05-19 15:25:30', NULL), (188, 158, 38, 'Se cambia fecha y se valida creación de Auxilio', 1, '2026-05-19 15:26:31', '2026-05-19 15:26:31', NULL), (189, 143, 38, 'Se cierra ya que se esta revisando con el Tk0136', 1, '2026-05-19 15:28:56', '2026-05-19 15:28:56', NULL), (190, 135, 38, 'Se realizan actualizaciones de controladores de audio, se confirma funcionamiento', 1, '2026-05-19 15:30:07', '2026-05-19 15:30:07', NULL), (191, 134, 38, 'Se encuentra equipo con fallas de memoria, se cierran aplicaciones no necesarias para la operación, se actualiza office y se confirma funcionamiento.', 1, '2026-05-19 15:31:33', '2026-05-19 15:31:33', NULL), (192, 99, 38, 'A espera de compra', 1, '2026-05-19 15:32:05', '2026-05-19 15:32:05', NULL), (193, 146, 38, 'A espera de cotizacion y compra', 1, '2026-05-19 15:32:34', '2026-05-19 15:32:34', NULL), (194, 154, 38, 'Se solicita actualización de información', 1, '2026-05-19 15:33:15', '2026-05-19 15:33:15', NULL), (195, 164, 38, 'Se modifica la fecha de nacimiento segun requerimiento.', 1, '2026-05-20 11:56:10', '2026-05-20 11:56:10', NULL), (196, 165, 38, 'las trasferencias las hace tesoreria, entiendo que a el le deben llegar directo para que no sea doble gestión \r\n Sucede que cuando se va a realizar un retiro de ahorro vivienda debe adjuntar soporte para continuar con el ahorro y no cancelarlo, en el chatbot no esta la opción de adjuntar debería llegarle a un asesor para contactar al asociado y explicar ello', 0, '2026-05-20 11:57:13', '2026-05-20 11:57:13', NULL), (197, 163, 38, 'Se abre Forticlient y se confirma acceso a correo.', 1, '2026-05-20 11:58:33', '2026-05-20 11:58:33', NULL), (198, 162, 38, 'Se accede a Forticlient, se abre outlook y funciona correctamente.', 1, '2026-05-20 12:01:40', '2026-05-20 12:01:40', NULL), (199, 149, 38, 'Se revisa la informacion de los CIIU encontrando que hubo un error con varios asociados que quedaron truncados los CIIU, se escala con SL para corregir incidencia', 1, '2026-05-20 12:03:14', '2026-05-20 12:03:14', NULL), (200, 152, 38, 'Se recupera el archivo solicitado y se deja en ubicacion indicada.', 1, '2026-05-20 13:08:23', '2026-05-20 13:08:23', NULL), (201, 170, 38, 'Se modifica perfil de OpenVPN, se validan certificados y funciona correctamente.', 1, '2026-05-21 11:09:39', '2026-05-21 11:09:39', NULL), (202, 169, 38, 'Se agrega a unidad de red la carpeta de Vinculaciones.', 1, '2026-05-21 11:10:14', '2026-05-21 11:10:14', NULL), (203, 168, 38, 'Se modifica ip, debido a fallas por duplicados, se confirma acceso correcto.', 1, '2026-05-21 11:13:29', '2026-05-21 11:13:29', NULL), (204, 173, 13, 'Se evidencia que no tenia la impresora con la nueva IP, se procede a instalar nuevamente y se realizan pruebas exitosas.', 1, '2026-05-22 15:57:12', '2026-05-22 15:57:12', NULL), (205, 174, 38, 'Se actualizan datos segun documento anexo.', 1, '2026-05-25 12:51:08', '2026-05-25 12:51:08', NULL), (206, 177, 38, 'Se actualiza clave y desbloqueo en Linix.', 1, '2026-05-25 12:51:35', '2026-05-25 12:51:35', NULL), (207, 149, 38, 'Se ajustan registros con valores diferentes.', 1, '2026-05-25 12:57:26', '2026-05-25 12:57:26', NULL), (208, 179, 13, 'Buen día Fary,\r\nSe hace revisión de grabaciones en la nube de Zoom y solo se encuentra un resumen de IA de hace seis días, se procederá a revisar en los equipos que se usan en sala de juntas, pero se aconseja que nos ayudes con lo siguiente:\r\n\r\n1) Fechas de las reuniones para buscarlas puntualmente.\r\n2) Revisa en la siguiente ruta de tu equipo si llegase haber alguna grabación: C:\\Users\\comercial\\Documents\\Zoom', 0, '2026-05-26 15:22:39', '2026-05-26 15:22:39', NULL), (209, 186, 13, 'Buen día,\r\nSe evidencia que la impresora estaba sin papel, se añade nuevo rollo del papel a la misma.', 0, '2026-05-27 10:10:16', '2026-05-27 10:10:16', NULL), (210, 181, 38, 'Se anulan los dos registros.', 1, '2026-05-27 16:03:58', '2026-05-27 16:03:58', NULL), (211, 178, 38, 'Se indica cual es el incidente, se modifica contraseña de usuario.', 1, '2026-05-27 16:05:15', '2026-05-27 16:05:15', NULL), (212, 183, 38, 'Se conecta proveedor y actualiza licencia.', 1, '2026-05-27 16:05:44', '2026-05-27 16:05:44', NULL), (213, 175, 38, 'Se crea carpeta en unidad compartida, se informa de accesos al comite.', 1, '2026-05-27 16:07:28', '2026-05-27 16:07:28', NULL), (214, 166, 38, 'Se valida y se ajustan conexiones 3cx.', 1, '2026-05-27 16:09:12', '2026-05-27 16:09:12', NULL), (215, 172, 38, 'Se modifica clave y se envia.', 1, '2026-05-27 16:10:41', '2026-05-27 16:10:41', NULL), (216, 184, 38, 'Se modifica información según solicitud.', 1, '2026-05-27 16:11:43', '2026-05-27 16:11:43', NULL), (217, 171, 38, 'Los tonner son genericos por ello muestran el status de agotado, se debe usar hasta que las hojas salgan claritas y agitar los tonners.', 1, '2026-05-27 16:14:19', '2026-05-27 16:14:19', NULL), (218, 179, 19, 'Hola, Steven. Buena tarde, espero que te encuentres muy bien.\r\n\r\n1. Validaré con la jefe las fechas de las reuniones, ya que al no haber formado parte de este comité, no dispongo de la información sobre su programación previa.\r\n\r\n2. En cuanto a las grabaciones, no cuento con ellas en mi equipo, ya que solo he asistido a la última sesión.\r\n\r\nMuchas gracias y que tengas una feliz tarde.', 0, '2026-05-27 16:42:50', '2026-05-27 16:42:50', NULL), (219, 99, 13, 'Buen día,\r\nSe aprueba la compra de los periféricos, se esta a la espera del envío de los productos.', 0, '2026-05-28 14:03:06', '2026-05-28 14:03:06', NULL), (220, 189, 38, 'Se solicita a SL revision de caso.', 1, '2026-05-28 15:19:23', '2026-05-28 15:19:23', NULL), (221, 192, 38, 'Se ajusta formulario para que envie correos en el momento que se responda, a traves del complemento de email de google. Se conrfirma link y funcionamiento', 1, '2026-05-28 15:20:22', '2026-05-28 15:20:22', NULL), (222, 187, 38, 'Se ajusta cable usb, se confirma equipo operativo.', 1, '2026-05-28 15:21:11', '2026-05-28 15:21:11', NULL), (223, 189, 38, 'Se realiza validación correspondiente, encontrando que el error presentado era debido a que el usuario ASDEM, habia ingresado una nueva solicitud de afiliación SA - 263000187 con fecha de abril 10 de 2026. Se procedieron a hacer las correcciones quedando el asociado como retirado y con las fechas correctas.', 1, '2026-05-28 16:56:13', '2026-05-28 16:56:13', NULL), (224, 167, 38, 'Se indica como se hace la activacion o desactivacion de timbrado', 1, '2026-05-29 09:38:13', '2026-05-29 09:38:13', NULL), (225, 188, 38, 'Se ajustan privilegios en condiciones de modalidades de credito.', 1, '2026-05-29 09:39:39', '2026-05-29 09:39:39', NULL), (226, 201, 38, 'Se actualiza fecha de nacimiento según anexo.', 1, '2026-06-02 12:34:40', '2026-06-02 12:34:40', NULL), (227, 197, 38, 'Se actualiza fecha de nacimiento en Linix segun informacion anexa.', 1, '2026-06-02 12:38:47', '2026-06-02 12:38:47', NULL), (228, 194, 38, 'Se valida opciones y se debe dar clic y confirmar, luego dar F10.', 1, '2026-06-02 12:39:29', '2026-06-02 12:39:29', NULL), (229, 199, 38, 'Se agrega reenviar y se validan tareas', 1, '2026-06-02 12:39:51', '2026-06-02 12:39:51', NULL), (230, 198, 38, 'Se sincronizan datos. Se valida cambio', 1, '2026-06-02 12:55:00', '2026-06-02 12:55:00', NULL), (231, 180, 38, 'Se modificaron usuarios. Se bloquean accesos.', 1, '2026-06-02 12:55:28', '2026-06-02 12:55:28', NULL), (232, 206, 13, 'Buen día,\r\nSe revisa conexión de impresora y se encuentra conectada.', 0, '2026-06-04 09:34:10', '2026-06-04 09:34:10', NULL), (233, 185, 38, 'Se repara TV.', 1, '2026-06-09 08:19:45', '2026-06-09 08:19:45', NULL), (234, 207, 38, 'Se crea Estado Western y Ciudad Perth con el código 6005', 1, '2026-06-09 09:01:25', '2026-06-09 09:01:25', NULL), (235, 205, 38, 'Se elimina reenviador y tareas de workmanager', 1, '2026-06-09 09:28:31', '2026-06-09 09:28:31', NULL), (236, 212, 38, 'Su caso ha sido solucionado.', 1, '2026-06-10 14:52:49', '2026-06-10 14:52:49', NULL), (237, 214, 38, 'Se resetea temlink. Se confirma operatividad de llamadas.', 1, '2026-06-11 09:57:46', '2026-06-11 09:57:46', NULL), (238, 209, 38, 'Se resetea temlink. Se confirma operatividad de llamadas.', 1, '2026-06-11 09:58:07', '2026-06-11 09:58:07', NULL), (239, 196, 38, 'Se actualiza usuario y se actualiza contraseña', 1, '2026-06-11 09:59:13', '2026-06-11 09:59:13', NULL), (240, 217, 38, 'Se revisara a la 1 pm', 1, '2026-06-11 10:00:30', '2026-06-11 10:00:30', NULL), (241, 204, 38, 'Se actualiza fecha según lo solicitado', 1, '2026-06-11 15:59:28', '2026-06-11 15:59:28', NULL), (242, 210, 38, 'Se crean estados y ciudades de Australia según solicitud.', 1, '2026-06-11 16:02:41', '2026-06-11 16:02:41', NULL), (243, 202, 38, 'Se ajustan ip y visores.', 1, '2026-06-11 16:03:15', '2026-06-11 16:03:15', NULL), (244, 227, 13, 'Se evidencia que el convertidor de VGA a HDMI se encontraba dañado, se realiza el cambio correspondiente del mismo.', 0, '2026-06-17 09:08:51', '2026-06-17 09:08:51', NULL), (245, 223, 38, 'Se ajusta fecha de vigencia. Se valida cambio', 1, '2026-06-17 09:15:23', '2026-06-17 09:15:23', NULL), (246, 228, 38, 'Se modifica fecha de nacimiento, se valida cambio con Asesora', 1, '2026-06-17 10:03:16', '2026-06-17 10:03:16', NULL), (247, 226, 38, 'Se actualiza office y se deja abierto correo en equipo indicado.', 1, '2026-06-17 10:03:50', '2026-06-17 10:03:50', NULL), (248, 235, 38, 'Se enciende impresora y se confirma con turno.', 1, '2026-06-18 10:29:03', '2026-06-18 10:29:03', NULL), (249, 233, 38, 'Se indica como es el acceso a los correos.', 1, '2026-06-18 13:02:17', '2026-06-18 13:02:17', NULL), (250, 239, 38, 'Se agrega fecha de nacimiento', 1, '2026-06-22 09:34:11', '2026-06-22 09:34:11', NULL), (251, 145, 38, 'Se valida correo sin acceso', 1, '2026-06-24 09:40:33', '2026-06-24 09:40:33', NULL), (252, 251, 38, 'Se ajusta conexión de red, se valida acceso, funciona correctamente.', 1, '2026-06-24 13:57:17', '2026-06-24 13:57:17', NULL), (253, 242, 38, 'Se asigno a grupo chia, pendiente informacion,.', 1, '2026-06-24 13:59:01', '2026-06-24 13:59:01', NULL), (254, 247, 38, 'Se solicito garantia, se confirma cambio de partes, equipo operativo', 1, '2026-06-24 13:59:54', '2026-06-24 13:59:54', NULL), (255, 238, 38, 'Se agrega buzon y se valida envios y recepciones.', 1, '2026-06-24 14:00:53', '2026-06-24 14:00:53', NULL), (256, 190, 38, 'Se valida acceso y funcionamiento de certihuella', 1, '2026-06-24 14:02:35', '2026-06-24 14:02:35', NULL), (257, 224, 38, 'Se confirma correos de Notificacion WM. En los buzones segun los flujos.', 1, '2026-06-24 14:03:43', '2026-06-24 14:03:43', NULL), (258, 253, 38, 'Se entrega usuarios y claves, se valida acceso', 1, '2026-06-26 08:19:52', '2026-06-26 08:19:52', NULL), (259, 252, 38, 'al asociado ya se le había dado un auxilio en abril por un beneficiario y según la regla es uno por beneficiario y uno por asociado por ello no se lo deja aprobar.', 1, '2026-06-26 09:17:00', '2026-06-26 09:17:00', NULL), (260, 245, 38, 'Se ajustan permisos en tablas generales y funciona correctamente.', 1, '2026-06-26 09:17:39', '2026-06-26 09:17:39', NULL), (261, 241, 38, 'Se entregan usuarios y claves y se valida acceso', 1, '2026-06-26 09:18:02', '2026-06-26 09:18:02', NULL), (262, 248, 38, 'Se ajustan permisos desde privilegios, funciona correctamente.', 1, '2026-06-26 09:22:47', '2026-06-26 09:22:47', NULL), (263, 246, 38, 'Se reinstala SO y se configuran accesos. Equipo operativo.', 1, '2026-06-26 09:23:12', '2026-06-26 09:23:12', NULL), (264, 244, 38, 'Se ajusta privilegios y se confirma cambio', 1, '2026-06-26 09:27:33', '2026-06-26 09:27:33', NULL), (265, 237, 38, 'Se mueve a grupo Gestion Administrativa y se dan permisos segun requerimiento.', 1, '2026-06-26 10:41:25', '2026-06-26 10:41:25', NULL), (266, 249, 38, 'Se crea reglas y se confirma el envió.', 1, '2026-06-26 10:46:32', '2026-06-26 10:46:32', NULL), (267, 220, 38, 'Se realiza modificación de grupo y funciona correctamente.', 1, '2026-06-26 10:54:08', '2026-06-26 10:54:08', NULL), (268, 231, 38, 'Se validan ingreso de correos y funcionamiento.', 1, '2026-06-26 10:57:37', '2026-06-26 10:57:37', NULL), (269, 242, 38, 'Se agrega a grupo servicios chia, se validan accesos, funciona correctamente.', 1, '2026-06-26 11:13:51', '2026-06-26 11:13:51', NULL), (270, 230, 38, 'Se ajusta configuración de correo y teams.', 1, '2026-06-26 11:54:16', '2026-06-26 11:54:16', NULL), (271, 218, 38, 'Se entrega base con información requerida.', 1, '2026-06-26 11:57:43', '2026-06-26 11:57:43', NULL), (272, 243, 38, 'Se ajustan configuración de privilegios y funciona correctamente.', 1, '2026-06-26 12:00:13', '2026-06-26 12:00:13', NULL), (273, 215, 38, 'Se confirma modificación de fechas según archivo.', 1, '2026-06-26 14:36:11', '2026-06-26 14:36:11', NULL), (274, 225, 38, 'Se realiza reparación de inicio y configuración de aplicaciones de Fedef, se confirma equipo operativo.', 1, '2026-06-26 14:38:51', '2026-06-26 14:38:51', NULL), (275, 213, 38, 'Se actualiza conexión al correo, se confirma acceso correcto.', 1, '2026-06-26 14:39:32', '2026-06-26 14:39:32', NULL), (276, 176, 38, 'Se modifican opciones de correo electrónico, se confirma correo operativo.', 1, '2026-06-26 14:40:04', '2026-06-26 14:40:04', NULL), (277, 191, 38, 'Se confirma acceso y gestión con validador de huellero.', 1, '2026-06-26 14:44:23', '2026-06-26 14:44:23', NULL), (278, 232, 38, 'Se reconfigura correo y teams, equipo operativo.', 1, '2026-06-26 14:45:23', '2026-06-26 14:45:23', NULL), (279, 232, 38, 'Se reconfigura correo y teams, equipo operativo.', 1, '2026-06-26 14:45:25', '2026-06-26 14:45:25', NULL), (280, 222, 38, 'Se valida opciones de inicio, se actualiza office 365, se confirma equipo operativo.', 1, '2026-06-26 14:46:07', '2026-06-26 14:46:07', NULL), (281, 254, 38, 'Se ajusta cableado y se organiza de forma que no incomode ni se enrrede.', 1, '2026-06-26 14:46:42', '2026-06-26 14:46:42', NULL), (282, 236, 38, 'Se confirma activación de asociado.', 1, '2026-06-26 14:57:27', '2026-06-26 14:57:27', NULL), (283, 221, 38, 'Se reinicia remotamente la impresora y se confirma impresiones correctas.', 1, '2026-06-26 14:58:06', '2026-06-26 14:58:06', NULL), (284, 221, 38, 'Se reinicia remotamente la impresora y se confirma impresiones correctas.', 1, '2026-06-26 14:58:08', '2026-06-26 14:58:08', NULL), (285, 234, 38, 'Se revisa configuración de tarjeta de red y se actualiza direccionamiento ip.', 1, '2026-06-26 14:58:49', '2026-06-26 14:58:49', NULL), (286, 240, 38, 'Se reconfigura Openvpn y se valida acceso correcto.', 1, '2026-06-26 14:59:15', '2026-06-26 14:59:15', NULL), (287, 200, 38, 'Se ajustan configuración de estado de cuenta y se valida visualización de diferentes polizas.', 1, '2026-06-26 15:00:35', '2026-06-26 15:00:35', NULL), (288, 219, 38, 'Se confirma creación de seguro de vida según plantilla y requerimientos.', 1, '2026-06-26 15:01:43', '2026-06-26 15:01:43', NULL), (289, 203, 38, 'Se ajustaron visualizaciones bloqueadas y se confirma funcionamiento en linea.', 1, '2026-06-26 15:02:15', '2026-06-26 15:02:15', NULL), (290, 136, 38, 'Se valida conexión y funcionamiento de Certihuella', 1, '2026-06-26 15:02:51', '2026-06-26 15:02:51', NULL), (291, 99, 38, 'Se entrega elementos periféricos, se confirma operatividad.', 1, '2026-06-26 15:03:32', '2026-06-26 15:03:32', NULL), (292, 29, 38, 'Se confirma funcionamiento y se indica como se debe conectar el huellero.', 1, '2026-06-26 15:04:02', '2026-06-26 15:04:02', NULL), (293, 255, 38, 'Se valida acceso', 1, '2026-06-26 16:09:31', '2026-06-26 16:09:31', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_history` -- CREATE TABLE `ticket_history` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `action` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `field_changed` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `old_value` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `new_value` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `description` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_history` -- INSERT INTO `ticket_history` (`id`, `ticket_id`, `user_id`, `action`, `field_changed`, `old_value`, `new_value`, `description`, `created_at`, `updated_at`) VALUES (1, 1, 3, 'created', NULL, NULL, NULL, 'Ticket TKT-0001 creado', '2026-04-06 08:46:53', '2026-04-06 08:46:53'), (2, 2, 6, 'created', NULL, NULL, NULL, 'Ticket TKT-0002 creado', '2026-04-06 08:53:22', '2026-04-06 08:53:22'), (3, 3, 6, 'created', NULL, NULL, NULL, 'Ticket TKT-0003 creado', '2026-04-06 08:57:31', '2026-04-06 08:57:31'), (4, 4, 23, 'created', NULL, NULL, NULL, 'Ticket TKT-0004 creado', '2026-04-06 09:03:46', '2026-04-06 09:03:46'), (5, 5, 19, 'created', NULL, NULL, NULL, 'Ticket TKT-0005 creado', '2026-04-06 09:09:13', '2026-04-06 09:09:13'), (6, 6, 14, 'created', NULL, NULL, NULL, 'Ticket TKT-0006 creado', '2026-04-06 09:44:25', '2026-04-06 09:44:25'), (7, 7, 14, 'created', NULL, NULL, NULL, 'Ticket TKT-0007 creado', '2026-04-06 10:06:39', '2026-04-06 10:06:39'), (8, 7, 38, 'assigned', 'assignee', 'Sin asignar', 'Sin asignar', 'Asignado a: Sin asignar', '2026-04-06 10:23:32', '2026-04-06 10:23:32'), (9, 7, 38, 'status_changed', 'status', 'Nuevo', 'En Progreso', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', '2026-04-06 10:25:35', '2026-04-06 10:25:35'), (10, 8, 10, 'created', NULL, NULL, NULL, 'Ticket TKT-0008 creado', '2026-04-06 14:23:09', '2026-04-06 14:23:09'), (11, 8, 38, 'assigned', 'assignee', 'Sin asignar', 'Holman Estih Fonseca Rojas', 'Asignado a: Holman Estih Fonseca Rojas', '2026-04-06 14:25:37', '2026-04-06 14:25:37'), (12, 4, 38, 'assigned', 'assignee', 'Sin asignar', 'Holman Estih Fonseca Rojas', 'Asignado a: Holman Estih Fonseca Rojas', '2026-04-06 14:25:54', '2026-04-06 14:25:54'), (13, 3, 38, 'assigned', 'assignee', 'Sin asignar', 'Holman Estih Fonseca Rojas', 'Asignado a: Holman Estih Fonseca Rojas', '2026-04-06 14:26:21', '2026-04-06 14:26:21'), (14, 6, 38, 'assigned', 'assignee', 'Sin asignar', 'Holman Estih Fonseca Rojas', 'Asignado a: Holman Estih Fonseca Rojas', '2026-04-06 14:26:48', '2026-04-06 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para la tabla `ticket_priorities` -- INSERT INTO `ticket_priorities` (`id`, `name`, `level`, `color`, `badge_color`, `sla_response_hours`, `sla_resolution_hours`, `active`, `created_at`, `updated_at`) VALUES (1, 'Baja', 1, '#6C757D', 'bg-gray-100 text-gray-800', 24, 72, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (2, 'Media', 2, '#2E86AB', 'bg-gray-100 text-gray-800', 8, 24, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (3, 'Alta', 3, '#F39C12', 'bg-gray-100 text-gray-800', 2, 8, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (4, 'Crítica', 4, '#E74C3C', 'bg-gray-100 text-gray-800', 1, 4, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_statuses` -- CREATE TABLE `ticket_statuses` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `color` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#6C757D', `badge_color` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'bg-gray-100 text-gray-800', `is_initial` tinyint(1) NOT NULL DEFAULT '0', `is_final` tinyint(1) NOT NULL DEFAULT '0', `is_pending` tinyint(1) NOT NULL DEFAULT '0', `allowed_next` json DEFAULT NULL, `order` int NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_statuses` -- INSERT INTO `ticket_statuses` (`id`, `name`, `color`, `badge_color`, `is_initial`, `is_final`, `is_pending`, `allowed_next`, `order`, `active`, `created_at`, `updated_at`) VALUES (1, 'Nuevo', '#2E86AB', 'bg-gray-100 text-gray-800', 1, 0, 0, NULL, 1, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (2, 'Asignado', '#8E44AD', 'bg-gray-100 text-gray-800', 0, 0, 0, NULL, 2, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (3, 'En Progreso', '#F39C12', 'bg-gray-100 text-gray-800', 0, 0, 0, NULL, 3, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (4, 'Pendiente Usuario', '#E67E22', 'bg-gray-100 text-gray-800', 0, 0, 1, NULL, 4, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (5, 'Resuelto', '#27AE60', 'bg-gray-100 text-gray-800', 0, 0, 0, NULL, 5, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (6, 'Cerrado', '#6C757D', 'bg-gray-100 text-gray-800', 0, 1, 0, NULL, 6, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (7, 'Pendiente Proveedor', '#d651ba', 'bg-gray-100 text-gray-800', 0, 0, 0, NULL, 0, 1, '2026-05-12 09:46:33', '2026-05-12 09:46:33'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_types` -- CREATE TABLE `ticket_types` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `icon` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT 'ticket', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_types` -- INSERT INTO `ticket_types` (`id`, `name`, `description`, `icon`, `active`, `created_at`, `updated_at`) VALUES (1, 'Incidente', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (2, 'Solicitud de Servicio', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (3, 'Problema', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (4, 'Cambio', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (5, 'Consulta', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `phone` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `extension` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `position` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `location` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `avatar` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `is_active` tinyint(1) NOT NULL DEFAULT '1', `is_available` tinyint(1) NOT NULL DEFAULT '1', `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `department_id` bigint UNSIGNED DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `phone`, `extension`, `position`, `location`, `avatar`, `is_active`, `is_available`, `email_verified_at`, `password`, `remember_token`, `created_at`, `updated_at`, `department_id`) VALUES (1, 'Samir Muñoz Neris', 'servicios2chia@fedef-co.com', NULL, NULL, 'Asesora de Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$8gCPwsDtjbJgLjvUyEDMmeKIZP9ApCWjwwxvN3IiZ0vXSnHvrwQvi', NULL, '2026-04-05 21:13:40', '2026-06-09 08:31:39', NULL), (2, 'Yoi Rocio Buitrago Marin', 'servicios1chia@fedef-co.com', NULL, NULL, 'Asesora de Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$qzQp1WR5WvLdgB72rGpGEeaUOXX32kIv23G.oBx9SICSPEVfKVZIi', NULL, '2026-04-05 21:13:40', '2026-04-06 16:41:59', 3), (3, 'Diana Paola Cortes Torres', 'diroficinachia@fedef-co.com', NULL, NULL, 'Direccion Oficina Chia', NULL, NULL, 1, 1, NULL, '$2y$12$FeYN3RHsSLpnMluBU90TEeKzjax3h1atyvJgn10s98lO8QJ8XdaOW', NULL, '2026-04-05 21:13:40', '2026-04-05 21:13:40', NULL), (4, 'Durley Jasbleidy Rey Rojas', 'serviciosfaca2@fedef-co.com', NULL, NULL, 'Asesora de Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$Ttz99oQdzwnrKm2wTI3qHO3On4TZoU3Q7qb2yGq6UcEba3paUcxqK', NULL, '2026-04-05 21:13:40', '2026-04-05 21:13:40', NULL), (5, 'Leydi Patricia Carrillo Uribe', 'serviciosfaca1@fedef-co.com', NULL, NULL, 'Asesora de Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$ghHRV36WCrvwAi8aDBk1bu0Afmwdri6NmzbvKaDV6hu0iCMcgzuP.', NULL, '2026-04-05 21:13:41', '2026-04-05 21:13:41', NULL), (6, 'Leemei Katherinne Castiblanco Canon', 'serviciosfaca@fedef-co.com', NULL, NULL, 'Asesora de Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$RtLU1SVa26.k8dpFIC/JKOqOAmYpXZDRavLP.046lzrNqzxFzPG9a', NULL, '2026-04-05 21:13:41', '2026-04-05 21:13:41', NULL), (7, 'Monica Patricia Juyo Cardenas', 'diroficinafaca@fedef-co.com', NULL, NULL, 'Direccion Oficina Faca', NULL, NULL, 1, 1, NULL, '$2y$12$/rox0An/OUqjS9IuEXoILuKEs.RH87GUGna37xfAS9.tMk22cpYNy', NULL, '2026-04-05 21:13:41', '2026-04-05 21:13:41', NULL), (8, 'Samy Estefania Tejero Perez', 'tesoreria2@fedef-co.com', NULL, NULL, 'Aprendiz Sena', NULL, NULL, 1, 1, NULL, '$2y$12$GVyHXO20jEOF1Lx.e7ZyOOxXIoETqb7nLUGbWSUAKB76uVmHAAE9G', NULL, '2026-04-05 21:13:42', '2026-04-05 21:13:42', NULL), (9, 'Dora Lucia Henao Loaiza', 'archivo@fedef-co.com', NULL, NULL, 'Auxiliar de Archivo', NULL, NULL, 1, 1, NULL, '$2y$12$OmdXFkAA8x4csk8xOudUouoiE.dS8nSBBWhEbRG0oYGPjWACEe9Lm', NULL, '2026-04-05 21:13:42', '2026-04-05 21:13:42', NULL), (10, 'Wilmer Humberto Rodriguez Moreno', 'servicios3@fedef-co.com', NULL, NULL, 'Asesor de Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$Vb0B.EGduvXph0fSBXhqaOQKkCRxDE3eWdIjwTnnxGy1W1sUqx.fC', NULL, '2026-04-05 21:13:42', '2026-04-05 21:13:42', NULL), (11, 'Diana Constanza Prieto Guerrero', 'servicios2all@fedef-co.com', NULL, NULL, 'Asesora de Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$4IM7QbHuCi3QVVNJBYWmEu/9GwjQzTjfmIx42/Bz.ARFbTsLrje.O', NULL, '2026-04-05 21:13:42', '2026-04-09 08:29:27', NULL), (12, 'Alexandra Martinez Rodriguez', 'servicios1@fedef-co.com', NULL, NULL, 'Asesora de Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$A.GQ6GvjTjesQZ/ZDgBjIudpKDU5K2bG/JrLoJgqJfVqPLGJBHhxe', NULL, '2026-04-05 21:13:43', '2026-04-05 21:13:43', NULL), (13, 'Brayan Steven Suaza Hernández', 'sistemas1@fedef-co.com', NULL, NULL, 'Asistente de Tecnologia', NULL, NULL, 1, 1, NULL, '$2y$12$9e./JeqASTwyh6FZ0J64Ae6tIF3VQmfpVMRRlKz1ttHZprLLD.sZW', NULL, '2026-04-05 21:13:43', '2026-04-10 10:51:34', 1), (14, 'Jennifer Tatiana Saray Mayorga', 'asistentecontable@fedef-co.com', NULL, NULL, 'Analista Contable', NULL, NULL, 1, 1, NULL, '$2y$12$cLHI.CbkTIlxYwZV3khs8.Sff/eVqQ5OW5URpoeyka8yhH40kmysi', NULL, '2026-04-05 21:13:43', '2026-04-05 21:13:43', NULL), (15, 'Gala Carolina del Toro Yanes', 'asistentegerencia@fedef-co.com', NULL, NULL, 'Asistente Gerencia', NULL, NULL, 1, 1, NULL, '$2y$12$s5EOKOe1M8KrAWU1y7zdJOJVjjbAQmDeZYP8cH9qayuvqrtV/dEmW', NULL, '2026-04-05 21:13:43', '2026-04-05 21:13:43', NULL), (16, 'Angie Paola Mogollon Salinas', 'auxcontable2@fedef-co.com', NULL, NULL, 'Auxiliar Contable 1', NULL, NULL, 1, 1, NULL, '$2y$12$r5KOhagf8IENRE1MhIGdEes/eCuheR16WSpni3hx1mCY04roCmahi', NULL, '2026-04-05 21:13:44', '2026-04-05 21:13:44', NULL), (17, 'Luis Ernesto Rojas Maldonado', 'auxcontable@fedef-co.com', NULL, NULL, 'Auxiliar Contable 2', NULL, NULL, 1, 1, NULL, '$2y$12$vz5R2qJahCjcLZRdrfMMfu.LEhG8re5ogFDPdytM17mb2Krc5i6iu', NULL, '2026-04-05 21:13:44', '2026-04-05 21:13:44', NULL), (18, 'Samy Tejero', 'auxcontable1@fedef-co.com', NULL, NULL, 'Auxiliar Contable 3', NULL, NULL, 1, 1, NULL, '$2y$12$EaPb0T/sJB.qlL8Yksy8AugoIfg657uUi3RhLUFK5vGOKHCuONQSy', NULL, '2026-04-05 21:13:44', '2026-06-09 08:30:17', NULL), (19, 'Fary Maryury Gomez Alape', 'comercial@fedef-co.com', NULL, NULL, 'Jefe Comercial', NULL, NULL, 1, 1, NULL, '$2y$12$8mOMdipLm0xAtl9NQNd4nuu/1DkhNJfhPYlZIKrfIi.0zH/6ersTi', NULL, '2026-04-05 21:13:44', '2026-04-05 21:13:44', NULL), (20, 'Karen Andrea Gaitan Contreras', 'comercial2@fedef-co.com', NULL, NULL, 'Comercial', NULL, NULL, 1, 1, NULL, '$2y$12$FdoZhSQ99RqEmyqywKHtleXabAZwtkhWH7oghfIaePw.7WM2mW2bC', NULL, '2026-04-05 21:13:45', '2026-04-05 21:13:45', NULL), (21, 'Jenny Alexandra Paez Rodriguez', 'creditos@fedef-co.com', NULL, NULL, 'Analista de Credito', NULL, NULL, 1, 1, NULL, '$2y$12$ZaZVgiRsoPmLpllxH2MKvusj9k.LgH/mQ2dEHnDG4gS4Avo2B95c2', NULL, '2026-04-05 21:13:45', '2026-04-05 21:13:45', NULL), (22, 'Diana Maria Medina Gomez', 'cobranzas@fedef-co.com', NULL, NULL, 'Cobranzas', NULL, NULL, 1, 1, NULL, '$2y$12$1VQ55l0juXcOVu6U6MwJp.FNALdF3yZA9ldb3/IaqZWy39iBFMtyC', NULL, '2026-04-05 21:13:45', '2026-04-05 21:13:45', NULL), (23, 'Nicole Camila Cortes ', 'creditos3@fedef-co.com', NULL, NULL, 'Asesora de Creditos', NULL, NULL, 1, 1, NULL, '$2y$12$FBAGp2rXFp7xtm4X08k93e/ixWjt/dzVTi4JjjJZcR/n00l/WNOEC', NULL, '2026-04-05 21:13:45', '2026-04-06 09:02:25', NULL), (24, 'Paula Andrea Bermudez Gonzalez', 'creditos2@fedef-co.com', NULL, NULL, 'Asesora de Creditos', NULL, NULL, 0, 1, NULL, '$2y$12$EAj3bRLjsmDcTE45rF35XeTXsqpWqqChYMNqZxyj4j.O1/DXJ4LJW', NULL, '2026-04-05 21:13:46', '2026-06-09 08:33:27', NULL), (25, 'Lida Cantor Rodriguez', 'directorafinanciera@fedef-co.com', NULL, NULL, 'Direccion Financiera', NULL, NULL, 1, 1, NULL, '$2y$12$gzh.bV5c8r1ChL3UVqZw8Oz2MSQL.MBYJxtaeFvxe/VtgHNoGR9Sy', NULL, '2026-04-05 21:13:46', '2026-06-11 08:54:24', 2), (26, 'Jaime Ivan Aguirre Chirivi', 'direccionoperativa@fedef-co.com', NULL, NULL, 'Direccion Operativa', NULL, NULL, 1, 1, NULL, '$2y$12$.BzTfUjyD20Ghnawrz.sr.jhQF/NKEWRqxTqqBZt2915CT3r.heye', NULL, '2026-04-05 21:13:46', '2026-06-24 09:37:45', NULL), (27, 'Natalia Forero Duran', 'gerencia@fedef-co.com', NULL, NULL, 'Gerencia', NULL, NULL, 1, 1, NULL, '$2y$12$DitTf9aLV/GvwaL7Po8fEeh5fSlsy1UO32mf5.xyN.SIQ68oq/yu.', NULL, '2026-04-05 21:13:46', '2026-04-05 21:13:46', NULL), (28, 'Diana Gabriela Diaz Melo', 'gestion@fedef-co.com', NULL, NULL, 'Gestion Administrativa', NULL, NULL, 1, 1, NULL, '$2y$12$CfvHyekNGxzNxFmRrR9Eb.GR5eJ6Lt8Gt5CO2pxkDKMRBvo9tk0a.', NULL, '2026-04-05 21:13:47', '2026-04-05 21:13:47', NULL), (29, 'Yenny Marisol Leal Rincon', 'jefecreditoycartera@fedef-co.com', NULL, NULL, 'Jefe de Credito y Cartera', NULL, NULL, 1, 1, NULL, '$2y$12$eGJ0FFDaOBQiH287hZqSG./2.VYE3hL3cmsqag6r0pEkhCiwhfPQi', NULL, '2026-04-05 21:13:47', '2026-04-07 07:33:52', NULL), (30, 'Maria Victoria Velandia Amaya', 'gestionhumana@fedef-co.com', NULL, NULL, 'Jefe de Gestion Humana', NULL, NULL, 1, 1, NULL, '$2y$12$8/J8ee1sjp8DxIs9307MYufLk/8X/SRksLl.rrWjp89pOUQqauZt6', NULL, '2026-04-05 21:13:47', '2026-04-05 21:13:47', NULL), (31, 'Eddy Yuliet Moreno Torres', 'jefederiesgos@fedef-co.com', NULL, NULL, 'Jefe de Riesgos', NULL, NULL, 1, 1, NULL, '$2y$12$cwgs.OSGwP6qxmnfnZkeDOer8oY.uR88QbK5u6D5mUUb3r12UhFuu', NULL, '2026-04-05 21:13:47', '2026-04-05 21:13:47', NULL), (32, 'Diana Katerin Pascagaza Mora', 'riesgos1@fedef-co.com', NULL, NULL, 'Analista de Riesgos', NULL, NULL, 1, 1, NULL, '$2y$12$6WgysFyVV9DN0kcd.R7jj.Q71X3Kop03labv7xZT/UPWLrVSCZW0q', NULL, '2026-04-05 21:13:48', '2026-04-05 21:13:48', NULL), (33, 'Astrid Mallerly Castaneda Poveda', 'supernumerario@fedef-co.com', NULL, NULL, 'Supernumeraria', NULL, NULL, 1, 1, NULL, '$2y$12$iZ7eB8mvIrZDXzMp9z/Dc.BhmsYrTbjYDmZLccXlJtpHWZn0GAruO', NULL, '2026-04-05 21:13:48', '2026-04-05 21:13:48', NULL), (34, 'Paula Andrea Bermudez Gonzalez', 'supernumerario1@fedef-co.com', NULL, NULL, 'Supernumeraria', NULL, NULL, 1, 1, NULL, '$2y$12$X5v0BAASFXm9TGDfJ3T3UOAQ/oopNF93ExUSTFYNTf9dVbdSQksQC', NULL, '2026-04-05 21:13:48', '2026-06-09 08:32:55', NULL), (35, 'Juan David Lozano Sinisterra', 'tesoreria1@fedef-co.com', NULL, NULL, 'Tesorero', NULL, NULL, 1, 1, NULL, '$2y$12$rG7hQ.GVTbYpbRLcw/iBtOwB9sgivrwuqpCRKnki2/EWgo8fSXIc6', NULL, '2026-04-05 21:13:48', '2026-04-15 08:28:40', NULL), (36, 'Viviana Alejandra Hernandez Soler', 'vinculaciones1@fedef-co.com', NULL, NULL, 'Vinculaciones', NULL, NULL, 1, 1, NULL, '$2y$12$PT4QlB1IkiM/Xkj.i4p0Iux1AAWFdqpo2A2Rhf7NtXVYLkqbxfrFi', NULL, '2026-04-05 21:13:49', '2026-04-05 21:13:49', NULL), (37, 'Sandra Patricia Benavides Ferro', 'servicios2@fedef-co.com', NULL, NULL, 'Asesora Servicios', NULL, NULL, 1, 1, NULL, '$2y$12$HVEg4pYpN1KkWUWm7JAT.e7VnR4QwsZ7qZGHv//Jmo8/Rrw/q8M4a', NULL, '2026-04-05 21:13:49', '2026-04-09 08:29:53', 3), (38, 'Holman Estih Fonseca Rojas', 'sistemas@fedef-co.com', NULL, NULL, 'Jefe de Tecnologia', NULL, NULL, 1, 1, NULL, '$2y$12$Yxj9qDZeVcaHORNR7MI7GuolAXzNxp6CYw6m6jcIlrkwNMJmhTIi6', NULL, '2026-04-05 21:13:49', '2026-04-05 21:14:53', 1), (39, 'Erika Yiseth Marin Guillen', 'oficinavirtual@fedef-co.com', NULL, NULL, 'Oficina Virtual', NULL, NULL, 1, 1, NULL, '$2y$12$xP1OBbUtLBVnW8ffibMMw.ReqZuCC666xjxjBJfBWs/OAwxroEGVe', NULL, '2026-04-05 21:13:49', '2026-04-05 21:13:49', NULL), (40, 'John Freddy Moreno', 'john.moreno@fyclsingenieria.com', NULL, NULL, 'Jefe de Tecnologia', NULL, NULL, 1, 1, NULL, '$2y$12$LXZdp//BmUiIiytKCnHrbuLKiwT34daJ0UbqlA17ogSfIfxSP7SNe', NULL, '2026-04-05 21:13:50', '2026-04-05 21:17:14', 1); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `activity_log` -- ALTER TABLE `activity_log` ADD PRIMARY KEY (`id`), ADD KEY `subject` (`subject_type`,`subject_id`), ADD KEY `causer` (`causer_type`,`causer_id`), ADD KEY `activity_log_log_name_index` (`log_name`); -- -- Indices de la tabla `agent_groups` -- ALTER TABLE `agent_groups` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `agent_group_user` -- ALTER TABLE `agent_group_user` ADD PRIMARY KEY (`agent_group_id`,`user_id`), ADD KEY `agent_group_user_user_id_foreign` (`user_id`); -- -- Indices de la tabla `ai_classifications` -- ALTER TABLE `ai_classifications` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `ai_classifications_ticket_id_unique` (`ticket_id`), ADD KEY `ai_classifications_suggested_category_id_foreign` (`suggested_category_id`), ADD KEY `ai_classifications_suggested_priority_id_foreign` (`suggested_priority_id`); -- -- Indices de la tabla `ai_kb_drafts` -- ALTER TABLE `ai_kb_drafts` ADD PRIMARY KEY (`id`), ADD KEY `ai_kb_drafts_ticket_id_foreign` (`ticket_id`), ADD KEY `ai_kb_drafts_category_id_foreign` (`category_id`), ADD KEY `ai_kb_drafts_published_article_id_foreign` (`published_article_id`); -- -- Indices de la tabla `ai_keyword_rules` -- ALTER TABLE `ai_keyword_rules` ADD PRIMARY KEY (`id`), ADD KEY `ai_keyword_rules_entity_type_entity_id_index` (`entity_type`,`entity_id`); -- -- Indices de la tabla `ai_response_templates` -- ALTER TABLE `ai_response_templates` ADD PRIMARY KEY (`id`), ADD KEY `ai_response_templates_category_id_foreign` (`category_id`); -- -- Indices de la tabla `assets` -- ALTER TABLE `assets` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `assets_code_unique` (`code`), ADD KEY `assets_category_id_foreign` (`category_id`), ADD KEY `assets_model_id_foreign` (`model_id`), ADD KEY `assets_department_id_foreign` (`department_id`), ADD KEY `assets_status_category_id_index` (`status`,`category_id`), ADD KEY `assets_assigned_to_index` (`assigned_to`), ADD KEY `idx_parent_asset` (`parent_asset_id`), ADD KEY `idx_office` (`office`), ADD KEY `idx_brand` (`brand`), ADD KEY `idx_fixed_asset` (`fixed_asset_code`), ADD KEY `idx_ip_address` (`ip_address`); -- -- Indices de la tabla `asset_assignments` -- ALTER TABLE `asset_assignments` ADD PRIMARY KEY (`id`), ADD KEY `asset_assignments_asset_id_foreign` (`asset_id`), ADD KEY `asset_assignments_user_id_foreign` (`user_id`), ADD KEY `asset_assignments_assigned_by_foreign` (`assigned_by`); -- -- Indices de la tabla `asset_categories` -- ALTER TABLE `asset_categories` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `asset_custom_fields` -- ALTER TABLE `asset_custom_fields` ADD PRIMARY KEY (`id`), ADD KEY `asset_custom_fields_category_id_foreign` (`category_id`); -- -- Indices de la tabla `asset_field_values` -- ALTER TABLE `asset_field_values` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `asset_field_values_asset_id_field_id_unique` (`asset_id`,`field_id`), ADD KEY `asset_field_values_field_id_foreign` (`field_id`); -- -- Indices de la tabla `asset_interventions` -- ALTER TABLE `asset_interventions` ADD PRIMARY KEY (`id`), ADD KEY `asset_interventions_asset_id_foreign` (`asset_id`), ADD KEY `asset_interventions_technician_id_foreign` (`technician_id`), ADD KEY `asset_interventions_ticket_id_foreign` (`ticket_id`); -- -- Indices de la tabla `asset_manufacturers` -- ALTER TABLE `asset_manufacturers` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `asset_manufacturers_name_unique` (`name`); -- -- Indices de la tabla `asset_models` -- ALTER TABLE `asset_models` ADD PRIMARY KEY (`id`), ADD KEY `asset_models_manufacturer_id_foreign` (`manufacturer_id`), ADD KEY `asset_models_category_id_foreign` (`category_id`); -- -- Indices de la tabla `automation_logs` -- ALTER TABLE `automation_logs` ADD PRIMARY KEY (`id`), ADD KEY `automation_logs_ticket_id_foreign` (`ticket_id`), ADD KEY `automation_logs_rule_id_executed_at_index` (`rule_id`,`executed_at`); -- -- Indices de la tabla `automation_rules` -- ALTER TABLE `automation_rules` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `business_hours` -- ALTER TABLE `business_hours` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `business_hours_day_of_week_unique` (`day_of_week`); -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `configurations` -- ALTER TABLE `configurations` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `configurations_key_unique` (`key`); -- -- Indices de la tabla `departments` -- ALTER TABLE `departments` ADD PRIMARY KEY (`id`), ADD KEY `departments_parent_id_foreign` (`parent_id`), ADD KEY `departments_manager_id_foreign` (`manager_id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `kb_articles` -- ALTER TABLE `kb_articles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `kb_articles_slug_unique` (`slug`), ADD KEY `kb_articles_category_id_foreign` (`category_id`), ADD KEY `kb_articles_author_id_foreign` (`author_id`); ALTER TABLE `kb_articles` ADD FULLTEXT KEY `kb_articles_title_excerpt_fulltext` (`title`,`excerpt`); -- -- Indices de la tabla `kb_categories` -- ALTER TABLE `kb_categories` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `kb_categories_slug_unique` (`slug`), ADD KEY `kb_categories_parent_id_foreign` (`parent_id`); -- -- Indices de la tabla `kb_votes` -- ALTER TABLE `kb_votes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `kb_votes_article_id_user_id_unique` (`article_id`,`user_id`), ADD KEY `kb_votes_user_id_foreign` (`user_id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD PRIMARY KEY (`permission_id`,`model_id`,`model_type`), ADD KEY `model_has_permissions_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD PRIMARY KEY (`role_id`,`model_id`,`model_type`), ADD KEY `model_has_roles_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `nexus_notifications` -- ALTER TABLE `nexus_notifications` ADD PRIMARY KEY (`id`), ADD KEY `nexus_notifications_user_id_read_at_index` (`user_id`,`read_at`); -- -- Indices de la tabla `notifications` -- ALTER TABLE `notifications` ADD PRIMARY KEY (`id`), ADD KEY `notifications_notifiable_type_notifiable_id_index` (`notifiable_type`,`notifiable_id`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `permissions` -- ALTER TABLE `permissions` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `permissions_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `personal_access_tokens_token_unique` (`token`), ADD KEY `personal_access_tokens_tokenable_type_tokenable_id_index` (`tokenable_type`,`tokenable_id`), ADD KEY `personal_access_tokens_expires_at_index` (`expires_at`); -- -- Indices de la tabla `reply_templates` -- ALTER TABLE `reply_templates` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `reply_templates_shortcut_unique` (`shortcut`), ADD KEY `reply_templates_category_id_foreign` (`category_id`); -- -- Indices de la tabla `roles` -- ALTER TABLE `roles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `roles_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD PRIMARY KEY (`permission_id`,`role_id`), ADD KEY `role_has_permissions_role_id_foreign` (`role_id`); -- -- Indices de la tabla `schedules` -- ALTER TABLE `schedules` ADD PRIMARY KEY (`id`), ADD KEY `schedules_department_id_foreign` (`department_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `software_licenses` -- ALTER TABLE `software_licenses` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `software_licenses_code_unique` (`code`), ADD KEY `software_licenses_department_id_foreign` (`department_id`), ADD KEY `software_licenses_status_expiry_date_index` (`status`,`expiry_date`), ADD KEY `software_licenses_assigned_to_index` (`assigned_to`); -- -- Indices de la tabla `system_settings` -- ALTER TABLE `system_settings` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `system_settings_key_unique` (`key`), ADD KEY `system_settings_group_index` (`group`); -- -- Indices de la tabla `tickets` -- ALTER TABLE `tickets` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `tickets_number_unique` (`number`), ADD KEY `tickets_priority_id_foreign` (`priority_id`), ADD KEY `tickets_category_id_foreign` (`category_id`), ADD KEY `tickets_type_id_foreign` (`type_id`), ADD KEY `tickets_department_id_foreign` (`department_id`), ADD KEY `tickets_status_id_priority_id_index` (`status_id`,`priority_id`), ADD KEY `tickets_assignee_id_status_id_index` (`assignee_id`,`status_id`), ADD KEY `tickets_requester_id_index` (`requester_id`), ADD KEY `tickets_asset_id_foreign` (`asset_id`); -- -- Indices de la tabla `ticket_attachments` -- ALTER TABLE `ticket_attachments` ADD PRIMARY KEY (`id`), ADD KEY `ticket_attachments_ticket_id_foreign` (`ticket_id`), ADD KEY `ticket_attachments_comment_id_foreign` (`comment_id`), ADD KEY `ticket_attachments_user_id_foreign` (`user_id`); -- -- Indices de la tabla `ticket_categories` -- ALTER TABLE `ticket_categories` ADD PRIMARY KEY (`id`), ADD KEY `ticket_categories_parent_id_foreign` (`parent_id`); -- -- Indices de la tabla `ticket_comments` -- ALTER TABLE `ticket_comments` ADD PRIMARY KEY (`id`), ADD KEY `ticket_comments_ticket_id_foreign` (`ticket_id`), ADD KEY `ticket_comments_user_id_foreign` (`user_id`); -- -- Indices de la tabla `ticket_history` -- ALTER TABLE `ticket_history` ADD PRIMARY KEY (`id`), ADD KEY `ticket_history_ticket_id_foreign` (`ticket_id`), ADD KEY `ticket_history_user_id_foreign` (`user_id`); -- -- Indices de la tabla `ticket_priorities` -- ALTER TABLE `ticket_priorities` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `ticket_statuses` -- ALTER TABLE `ticket_statuses` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `ticket_types` -- ALTER TABLE `ticket_types` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`), ADD KEY `users_department_id_foreign` (`department_id`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `activity_log` -- ALTER TABLE `activity_log` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=1181; -- -- AUTO_INCREMENT de la tabla `agent_groups` -- ALTER TABLE `agent_groups` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `ai_classifications` -- ALTER TABLE `ai_classifications` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=257; -- -- AUTO_INCREMENT de la tabla `ai_kb_drafts` -- ALTER TABLE `ai_kb_drafts` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=16; -- -- AUTO_INCREMENT de la tabla `ai_keyword_rules` -- ALTER TABLE `ai_keyword_rules` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=517; -- -- AUTO_INCREMENT de la tabla `ai_response_templates` -- ALTER TABLE `ai_response_templates` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `assets` -- ALTER TABLE `assets` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=115; -- -- AUTO_INCREMENT de la tabla `asset_assignments` -- ALTER TABLE `asset_assignments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=115; -- -- AUTO_INCREMENT de la tabla `asset_categories` -- ALTER TABLE `asset_categories` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=16; -- -- AUTO_INCREMENT de la tabla `asset_custom_fields` -- ALTER TABLE `asset_custom_fields` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `asset_field_values` -- ALTER TABLE `asset_field_values` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `asset_interventions` -- ALTER TABLE `asset_interventions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `asset_manufacturers` -- ALTER TABLE `asset_manufacturers` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11; -- -- AUTO_INCREMENT de la tabla `asset_models` -- ALTER TABLE `asset_models` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `automation_logs` -- ALTER TABLE `automation_logs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `automation_rules` -- ALTER TABLE `automation_rules` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `business_hours` -- ALTER TABLE `business_hours` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=8; -- -- AUTO_INCREMENT de la tabla `configurations` -- ALTER TABLE `configurations` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=25; -- -- AUTO_INCREMENT de la tabla `departments` -- ALTER TABLE `departments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `kb_articles` -- ALTER TABLE `kb_articles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `kb_categories` -- ALTER TABLE `kb_categories` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `kb_votes` -- ALTER TABLE `kb_votes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=49; -- -- AUTO_INCREMENT de la tabla `nexus_notifications` -- ALTER TABLE `nexus_notifications` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=1582; -- -- AUTO_INCREMENT de la tabla `permissions` -- ALTER TABLE `permissions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=30; -- -- AUTO_INCREMENT de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `reply_templates` -- ALTER TABLE `reply_templates` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `roles` -- ALTER TABLE `roles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=10; -- -- AUTO_INCREMENT de la tabla `schedules` -- ALTER TABLE `schedules` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `software_licenses` -- ALTER TABLE `software_licenses` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `system_settings` -- ALTER TABLE `system_settings` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11; -- -- AUTO_INCREMENT de la tabla `tickets` -- ALTER TABLE `tickets` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=257; -- -- AUTO_INCREMENT de la tabla `ticket_attachments` -- ALTER TABLE `ticket_attachments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=71; -- -- AUTO_INCREMENT de la tabla `ticket_categories` -- ALTER TABLE `ticket_categories` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `ticket_comments` -- ALTER TABLE `ticket_comments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=294; -- -- AUTO_INCREMENT de la tabla `ticket_history` -- ALTER TABLE `ticket_history` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=1028; -- -- AUTO_INCREMENT de la tabla `ticket_priorities` -- ALTER TABLE `ticket_priorities` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `ticket_statuses` -- ALTER TABLE `ticket_statuses` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=8; -- -- AUTO_INCREMENT de la tabla `ticket_types` -- ALTER TABLE `ticket_types` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=41; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `agent_group_user` -- ALTER TABLE `agent_group_user` ADD CONSTRAINT `agent_group_user_agent_group_id_foreign` FOREIGN KEY (`agent_group_id`) REFERENCES `agent_groups` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `agent_group_user_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ai_classifications` -- ALTER TABLE `ai_classifications` ADD CONSTRAINT `ai_classifications_suggested_category_id_foreign` FOREIGN KEY (`suggested_category_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_classifications_suggested_priority_id_foreign` FOREIGN KEY (`suggested_priority_id`) REFERENCES `ticket_priorities` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_classifications_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ai_kb_drafts` -- ALTER TABLE `ai_kb_drafts` ADD CONSTRAINT `ai_kb_drafts_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `kb_categories` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_kb_drafts_published_article_id_foreign` FOREIGN KEY (`published_article_id`) REFERENCES `kb_articles` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_kb_drafts_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ai_response_templates` -- ALTER TABLE `ai_response_templates` ADD CONSTRAINT `ai_response_templates_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `assets` -- ALTER TABLE `assets` ADD CONSTRAINT `assets_assigned_to_foreign` FOREIGN KEY (`assigned_to`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `assets_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `asset_categories` (`id`), ADD CONSTRAINT `assets_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `assets_model_id_foreign` FOREIGN KEY (`model_id`) REFERENCES `asset_models` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `fk_assets_parent` FOREIGN KEY (`parent_asset_id`) REFERENCES `assets` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `asset_assignments` -- ALTER TABLE `asset_assignments` ADD CONSTRAINT `asset_assignments_asset_id_foreign` FOREIGN KEY (`asset_id`) REFERENCES `assets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `asset_assignments_assigned_by_foreign` FOREIGN KEY (`assigned_by`) REFERENCES `users` (`id`), ADD CONSTRAINT `asset_assignments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `asset_custom_fields` -- ALTER TABLE `asset_custom_fields` ADD CONSTRAINT `asset_custom_fields_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `asset_categories` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `asset_field_values` -- ALTER TABLE `asset_field_values` ADD CONSTRAINT `asset_field_values_asset_id_foreign` FOREIGN KEY (`asset_id`) REFERENCES `assets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `asset_field_values_field_id_foreign` FOREIGN KEY (`field_id`) REFERENCES `asset_custom_fields` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `asset_interventions` -- ALTER TABLE `asset_interventions` ADD CONSTRAINT `asset_interventions_asset_id_foreign` FOREIGN KEY (`asset_id`) REFERENCES `assets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `asset_interventions_technician_id_foreign` FOREIGN KEY (`technician_id`) REFERENCES `users` (`id`), ADD CONSTRAINT `asset_interventions_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `asset_models` -- ALTER TABLE `asset_models` ADD CONSTRAINT `asset_models_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `asset_categories` (`id`), ADD CONSTRAINT `asset_models_manufacturer_id_foreign` FOREIGN KEY (`manufacturer_id`) REFERENCES `asset_manufacturers` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `automation_logs` -- ALTER TABLE `automation_logs` ADD CONSTRAINT `automation_logs_rule_id_foreign` FOREIGN KEY (`rule_id`) REFERENCES `automation_rules` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `automation_logs_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `departments` -- ALTER TABLE `departments` ADD CONSTRAINT `departments_manager_id_foreign` FOREIGN KEY (`manager_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `departments_parent_id_foreign` FOREIGN KEY (`parent_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `kb_articles` -- ALTER TABLE `kb_articles` ADD CONSTRAINT `kb_articles_author_id_foreign` FOREIGN KEY (`author_id`) REFERENCES `users` (`id`), ADD CONSTRAINT `kb_articles_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `kb_categories` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `kb_categories` -- ALTER TABLE `kb_categories` ADD CONSTRAINT `kb_categories_parent_id_foreign` FOREIGN KEY (`parent_id`) REFERENCES `kb_categories` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `kb_votes` -- ALTER TABLE `kb_votes` ADD CONSTRAINT `kb_votes_article_id_foreign` FOREIGN KEY (`article_id`) REFERENCES `kb_articles` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `kb_votes_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD CONSTRAINT `model_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD CONSTRAINT `model_has_roles_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `nexus_notifications` -- ALTER TABLE `nexus_notifications` ADD CONSTRAINT `nexus_notifications_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `reply_templates` -- ALTER TABLE `reply_templates` ADD CONSTRAINT `reply_templates_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD CONSTRAINT `role_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `role_has_permissions_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `schedules` -- ALTER TABLE `schedules` ADD CONSTRAINT `schedules_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `software_licenses` -- ALTER TABLE `software_licenses` ADD CONSTRAINT `software_licenses_assigned_to_foreign` FOREIGN KEY (`assigned_to`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `software_licenses_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `tickets` -- ALTER TABLE `tickets` ADD CONSTRAINT `tickets_asset_id_foreign` FOREIGN KEY (`asset_id`) REFERENCES `assets` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_assignee_id_foreign` FOREIGN KEY (`assignee_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_priority_id_foreign` FOREIGN KEY (`priority_id`) REFERENCES `ticket_priorities` (`id`), ADD CONSTRAINT `tickets_requester_id_foreign` FOREIGN KEY (`requester_id`) REFERENCES `users` (`id`), ADD CONSTRAINT `tickets_status_id_foreign` FOREIGN KEY (`status_id`) REFERENCES `ticket_statuses` (`id`), ADD CONSTRAINT `tickets_type_id_foreign` FOREIGN KEY (`type_id`) REFERENCES `ticket_types` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `ticket_attachments` -- ALTER TABLE `ticket_attachments` ADD CONSTRAINT `ticket_attachments_comment_id_foreign` FOREIGN KEY (`comment_id`) REFERENCES `ticket_comments` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ticket_attachments_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ticket_attachments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ticket_categories` -- ALTER TABLE `ticket_categories` ADD CONSTRAINT `ticket_categories_parent_id_foreign` FOREIGN KEY (`parent_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `ticket_comments` -- ALTER TABLE `ticket_comments` ADD CONSTRAINT `ticket_comments_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ticket_comments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ticket_history` -- ALTER TABLE `ticket_history` ADD CONSTRAINT `ticket_history_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ticket_history_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `users` -- ALTER TABLE `users` ADD CONSTRAINT `users_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL; -- -- Base de datos: `evolucionamos_fycls_servicedesk` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_fycls_servicedesk` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_fycls_servicedesk`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `activity_log` -- CREATE TABLE `activity_log` ( `id` bigint UNSIGNED NOT NULL, `log_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `description` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `subject_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `event` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `subject_id` bigint UNSIGNED DEFAULT NULL, `causer_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `causer_id` bigint UNSIGNED DEFAULT NULL, `properties` json DEFAULT NULL, `batch_uuid` char(36) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `activity_log` -- INSERT INTO `activity_log` (`id`, `log_name`, `description`, `subject_type`, `event`, `subject_id`, `causer_type`, `causer_id`, `properties`, `batch_uuid`, `created_at`, `updated_at`) VALUES (179, 'default', 'Usuario Administrador Fycls actualizado', 'App\\Models\\User', 'updated', 41, NULL, NULL, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-01 23:13:53', '2026-05-01 23:13:53'), (180, 'default', 'Ticket TKT-0001: created', 'App\\Models\\Ticket', 'created', 33, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Falla de acceso al correo\", \"status_id\": 1, \"assignee_id\": 42, \"priority_id\": 2}}', NULL, '2026-05-01 23:19:09', '2026-05-01 23:19:09'), (181, 'default', 'Ticket TKT-0001: updated', 'App\\Models\\Ticket', 'updated', 33, 'App\\Models\\User', 41, '{\"old\": {\"status_id\": 1}, \"attributes\": {\"status_id\": 3}}', NULL, '2026-05-01 23:19:28', '2026-05-01 23:19:28'), (182, 'default', 'Usuario Agente Fycls actualizado', 'App\\Models\\User', 'updated', 42, NULL, NULL, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-02 09:23:09', '2026-05-02 09:23:09'), (183, 'default', 'Usuario Usuario Gessig actualizado', 'App\\Models\\User', 'updated', 44, NULL, NULL, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-02 09:25:33', '2026-05-02 09:25:33'), (184, 'default', 'Empresa Trexdi updated', 'App\\Models\\Company', 'updated', 4, 'App\\Models\\User', 41, '{\"old\": {\"primary_color\": \"#dc2626\"}, \"attributes\": {\"primary_color\": \"#dadd2c\"}}', NULL, '2026-05-05 15:08:17', '2026-05-05 15:08:17'), (185, 'default', 'Categoría Hardware: created', 'App\\Models\\TicketCategory', 'created', 26, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Hardware\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (186, 'default', 'Categoría Software: created', 'App\\Models\\TicketCategory', 'created', 27, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Software\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (187, 'default', 'Categoría Correo: created', 'App\\Models\\TicketCategory', 'created', 28, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Correo\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (188, 'default', 'Categoría Red / Internet: created', 'App\\Models\\TicketCategory', 'created', 29, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Red / Internet\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (189, 'default', 'Categoría Cuentas / Acceso: created', 'App\\Models\\TicketCategory', 'created', 30, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Cuentas / Acceso\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (190, 'default', 'Categoría Impresoras: created', 'App\\Models\\TicketCategory', 'created', 31, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Impresoras\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (191, 'default', 'Categoría Telefonía: created', 'App\\Models\\TicketCategory', 'created', 32, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Telefonía\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (192, 'default', 'Categoría Solicitudes: created', 'App\\Models\\TicketCategory', 'created', 33, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Solicitudes\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (193, 'default', 'Categoría General: created', 'App\\Models\\TicketCategory', 'created', 34, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"General\", \"active\": true}}', NULL, '2026-05-05 15:08:45', '2026-05-05 15:08:45'), (381, 'default', 'Usuario Diana Paola Cortes Torres creado', 'App\\Models\\User', 'created', 247, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Diana Paola Cortes Torres\", \"email\": \"diana.paola.cortes.torres@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:24', '2026-05-05 17:25:24'), (382, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 248, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:25', '2026-05-05 17:25:25'), (383, 'default', 'Usuario Leemei Katherinne Castiblanco Canon creado', 'App\\Models\\User', 'created', 249, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Leemei Katherinne Castiblanco Canon\", \"email\": \"leemei.katherinne.castiblanco.canon@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:25', '2026-05-05 17:25:25'), (384, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 250, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas2@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:25', '2026-05-05 17:25:25'), (385, 'default', 'Ticket TKT-0002: created', 'App\\Models\\Ticket', 'created', 92, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"revision impresora\", \"status_id\": 6, \"assignee_id\": 250, \"priority_id\": 3}}', NULL, '2026-05-05 17:25:25', '2026-05-05 17:25:25'), (386, 'default', 'Usuario Leemei Katherinne Castiblanco Canon creado', 'App\\Models\\User', 'created', 251, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Leemei Katherinne Castiblanco Canon\", \"email\": \"leemei.katherinne.castiblanco.canon2@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:26', '2026-05-05 17:25:26'), (387, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 252, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas3@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:26', '2026-05-05 17:25:26'), (388, 'default', 'Ticket TKT-0003: created', 'App\\Models\\Ticket', 'created', 93, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"revisión forticlient\", \"status_id\": 6, \"assignee_id\": 252, \"priority_id\": 2}}', NULL, '2026-05-05 17:25:26', '2026-05-05 17:25:26'), (389, 'default', 'Usuario Nicole Camila Cortes creado', 'App\\Models\\User', 'created', 253, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Nicole Camila Cortes\", \"email\": \"nicole.camila.cortes@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:26', '2026-05-05 17:25:26'), (390, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 254, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas4@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:26', '2026-05-05 17:25:26'), (391, 'default', 'Ticket TKT-0004: created', 'App\\Models\\Ticket', 'created', 94, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"No puedo acceder a mi escritorio remoto\", \"status_id\": 6, \"assignee_id\": 254, \"priority_id\": 1}}', NULL, '2026-05-05 17:25:26', '2026-05-05 17:25:26'), (392, 'default', 'Usuario Fary Maryury Gomez Alape creado', 'App\\Models\\User', 'created', 255, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Fary Maryury Gomez Alape\", \"email\": \"fary.maryury.gomez.alape@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:27', '2026-05-05 17:25:27'), (393, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 256, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas5@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:27', '2026-05-05 17:25:27'), (394, 'default', 'Ticket TKT-0005: created', 'App\\Models\\Ticket', 'created', 95, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Bloquear en Linix el campo de Fecha de Nacimiento.\", \"status_id\": 6, \"assignee_id\": 256, \"priority_id\": 2}}', NULL, '2026-05-05 17:25:27', '2026-05-05 17:25:27'), (395, 'default', 'Usuario Jennifer Tatiana Saray Mayorga creado', 'App\\Models\\User', 'created', 257, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Jennifer Tatiana Saray Mayorga\", \"email\": \"jennifer.tatiana.saray.mayorga@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:27', '2026-05-05 17:25:27'), (396, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 258, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas6@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:27', '2026-05-05 17:25:27'), (397, 'default', 'Ticket TKT-0006: created', 'App\\Models\\Ticket', 'created', 96, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"En la pagina no aparece los certificados para declarar del año 2025\", \"status_id\": 6, \"assignee_id\": 258, \"priority_id\": 3}}', NULL, '2026-05-05 17:25:27', '2026-05-05 17:25:27'), (398, 'default', 'Usuario Jennifer Tatiana Saray Mayorga creado', 'App\\Models\\User', 'created', 259, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Jennifer Tatiana Saray Mayorga\", \"email\": \"jennifer.tatiana.saray.mayorga2@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:28', '2026-05-05 17:25:28'), (399, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 260, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas7@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:28', '2026-05-05 17:25:28'), (400, 'default', 'Ticket TKT-0007: created', 'App\\Models\\Ticket', 'created', 97, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Permisos para caja al Usuario de Mallerly Castañeda\", \"status_id\": 6, \"assignee_id\": 260, \"priority_id\": 3}}', NULL, '2026-05-05 17:25:28', '2026-05-05 17:25:28'), (401, 'default', 'Usuario Wilmer Humberto Rodriguez Moreno creado', 'App\\Models\\User', 'created', 261, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Wilmer Humberto Rodriguez Moreno\", \"email\": \"wilmer.humberto.rodriguez.moreno@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:28', '2026-05-05 17:25:28'), (402, 'default', 'Usuario Brayan Steven Suaza Hernández creado', 'App\\Models\\User', 'created', 262, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Brayan Steven Suaza Hernández\", \"email\": \"brayan.steven.suaza.hernandez@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:28', '2026-05-05 17:25:28'), (403, 'default', 'Ticket TKT-0008: created', 'App\\Models\\Ticket', 'created', 98, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"no aparece en la pagina de Fedef opcion consulta de saldos los aportes a la poliza funeraria\", \"status_id\": 3, \"assignee_id\": 262, \"priority_id\": 1}}', NULL, '2026-05-05 17:25:28', '2026-05-05 17:25:28'), (404, 'default', 'Usuario Yoi Rocio Buitrago Marin creado', 'App\\Models\\User', 'created', 263, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Yoi Rocio Buitrago Marin\", \"email\": \"yoi.rocio.buitrago.marin@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:29', '2026-05-05 17:25:29'), (405, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 264, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas8@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:29', '2026-05-05 17:25:29'), (406, 'default', 'Ticket TKT-0009: created', 'App\\Models\\Ticket', 'created', 99, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Prueba\", \"status_id\": 6, \"assignee_id\": 264, \"priority_id\": 1}}', NULL, '2026-05-05 17:25:29', '2026-05-05 17:25:29'), (407, 'default', 'Usuario Alexandra Martinez Rodriguez creado', 'App\\Models\\User', 'created', 265, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Alexandra Martinez Rodriguez\", \"email\": \"alexandra.martinez.rodriguez@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:29', '2026-05-05 17:25:29'), (408, 'default', 'Usuario Brayan Steven Suaza Hernández creado', 'App\\Models\\User', 'created', 266, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Brayan Steven Suaza Hernández\", \"email\": \"brayan.steven.suaza.hernandez2@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:25:29', '2026-05-05 17:25:29'), (409, 'default', 'Ticket TKT-0010: created', 'App\\Models\\Ticket', 'created', 100, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"No sirve el scanner\", \"status_id\": 6, \"assignee_id\": 266, \"priority_id\": 2}}', NULL, '2026-05-05 17:25:29', '2026-05-05 17:25:29'), (587, 'default', 'Usuario Diana Paola Cortes Torres creado', 'App\\Models\\User', 'created', 385, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Diana Paola Cortes Torres\", \"email\": \"diana.paola.cortes.torres2@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:59:06', '2026-05-05 17:59:06'), (588, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 386, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas9@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:59:06', '2026-05-05 17:59:06'), (589, 'default', 'Ticket TKT-0001: created', 'App\\Models\\Ticket', 'created', 160, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"No puedo imprimir por ninguna d las dos impresoras.\", \"status_id\": 6, \"assignee_id\": 386, \"priority_id\": 3}}', NULL, '2026-05-05 17:59:06', '2026-05-05 17:59:06'), (590, 'default', 'Usuario Viviana Alejandra Hernandez Soler creado', 'App\\Models\\User', 'created', 387, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Viviana Alejandra Hernandez Soler\", \"email\": \"viviana.alejandra.hernandez.soler@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:59:06', '2026-05-05 17:59:06'), (591, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 388, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas10@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:59:06', '2026-05-05 17:59:06'), (592, 'default', 'Ticket TKT-0011: created', 'App\\Models\\Ticket', 'created', 161, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"No se puede conectar al fortinclient desde casa\", \"status_id\": 6, \"assignee_id\": 388, \"priority_id\": 3}}', NULL, '2026-05-05 17:59:06', '2026-05-05 17:59:06'), (593, 'default', 'Usuario Jenny Alexandra Paez Rodriguez creado', 'App\\Models\\User', 'created', 389, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Jenny Alexandra Paez Rodriguez\", \"email\": \"jenny.alexandra.paez.rodriguez@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:59:07', '2026-05-05 17:59:07'), (594, 'default', 'Usuario Brayan Steven Suaza Hernández creado', 'App\\Models\\User', 'created', 390, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Brayan Steven Suaza Hernández\", \"email\": \"brayan.steven.suaza.hernandez3@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:59:07', '2026-05-05 17:59:07'), (595, 'default', 'Ticket TKT-0012: created', 'App\\Models\\Ticket', 'created', 162, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Revision Impresora\", \"status_id\": 6, \"assignee_id\": 390, \"priority_id\": 3}}', NULL, '2026-05-05 17:59:07', '2026-05-05 17:59:07'), (596, 'default', 'Usuario Nicole Camila Cortes creado', 'App\\Models\\User', 'created', 391, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Nicole Camila Cortes\", \"email\": \"nicole.camila.cortes2@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 17:59:07', '2026-05-05 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Lo estoy haciendo desde File Server como siempre y no me está habilitando las macros\", \"status_id\": 6, \"assignee_id\": 599, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:42', '2026-05-05 18:47:42'), (975, 'default', 'Usuario Paola Ramirez creado', 'App\\Models\\User', 'created', 600, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Paola Ramirez\", \"email\": \"paola.ramirez4@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:43', '2026-05-05 18:47:43'), (976, 'default', 'Usuario Holman Estih Fonseca Rojas creado', 'App\\Models\\User', 'created', 601, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Holman Estih Fonseca Rojas\", \"email\": \"holman.estih.fonseca.rojas10@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:43', '2026-05-05 18:47:43'), (977, 'default', 'Ticket GES-5010: created', 'App\\Models\\Ticket', 'created', 315, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"apoyo con el proceso de apagado del servidor el día de mañana, 18 de enero de 2025, en el horario de 7:30 a.m. a 8:30 a.m., debido a que se va a realizar la inspección eléctrica en la oficina.\", \"status_id\": 6, \"assignee_id\": 601, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:43', '2026-05-05 18:47:43'), (978, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 602, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz3@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:43', '2026-05-05 18:47:43'), (979, 'default', 'Ticket GES-5017: created', 'App\\Models\\Ticket', 'created', 316, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"actualizar la contraseña de la VPN en su computador personal, dado que a pesar de seguir el instructivo no me fue posible hacerlo.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:43', '2026-05-05 18:47:43'), (980, 'default', 'Usuario Julián Rozo creado', 'App\\Models\\User', 'created', 603, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Julián Rozo\", \"email\": \"julian.rozo@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:43', '2026-05-05 18:47:43'), (981, 'default', 'Ticket GES-5019: created', 'App\\Models\\Ticket', 'created', 317, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"acceso a la carpeta de ejecución del proyecto GSA-215\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:43', '2026-05-05 18:47:43'), (982, 'default', 'Usuario Monica Fernandez creado', 'App\\Models\\User', 'created', 604, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Monica Fernandez\", \"email\": \"monica.fernandez6@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:44', '2026-05-05 18:47:44'), (983, 'default', 'Ticket GES-5023: created', 'App\\Models\\Ticket', 'created', 318, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"acceso a Esperanza Cuesta acceso a la carpeta 3 Ejecución del proyecto GsA-225\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:44', '2026-05-05 18:47:44'), (984, 'default', 'Usuario Paola Ramirez creado', 'App\\Models\\User', 'created', 605, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Paola Ramirez\", \"email\": \"paola.ramirez5@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:44', '2026-05-05 18:47:44'), (985, 'default', 'Ticket GES-5026: created', 'App\\Models\\Ticket', 'created', 319, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"habilitar el acceso a VPN al profesional Edgar Lozano, quien compartirá el usuario de Diana Aguilar con los mismos permisos, el acceso es a partir del día 25/01/2025. 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'2026-05-05 18:47:45'), (994, 'default', 'Usuario Luis Parra creado', 'App\\Models\\User', 'created', 610, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Luis Parra\", \"email\": \"luis.parra2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:45', '2026-05-05 18:47:45'), (995, 'default', 'Ticket GES-5041: created', 'App\\Models\\Ticket', 'created', 324, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"acceso al servidor con el fin de que revisen el tema de retención y liquidación de vacaciones\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:45', '2026-05-05 18:47:45'), (996, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 611, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz7@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:45', '2026-05-05 18:47:45'), (997, 'default', 'Ticket GES-5044: created', 'App\\Models\\Ticket', 'created', 325, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"accesos descritos en la matriz del FILESERVER a las personas mencionadas allí mismo, por favor contactarse con cada persona y activar la VPN en los casos que aplique y por favor a Luz Stella Téllez ajustar los permisos de acuerdo a la matriz.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:45', '2026-05-05 18:47:45'), (998, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 612, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz8@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (999, 'default', 'Ticket GES-5045: created', 'App\\Models\\Ticket', 'created', 326, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"quitando el proyecto GsA-210 del usuario Técnico 2,\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (1000, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 613, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz9@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (1001, 'default', 'Ticket GES-5046: created', 'App\\Models\\Ticket', 'created', 327, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"revisar el acceso a la VPN de Edgar Lozano ya que el día de hoy me indican que no puede ingresar. Teléfono Edgar: 310 6668618\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (1002, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 614, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz10@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (1003, 'default', 'Ticket GES-5047: created', 'App\\Models\\Ticket', 'created', 328, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"realizando la recuperación de tres archivos los cuales se encontraban en la siguiente ruta, tienen como nombre Recomendaciones medicas: P:\\\\A_Proy_Ejecucion\\\\GsA-224_Frontera_EIAVIM-46ad\\\\1Inic\\\\15Proveedores\\\\Baquianos\\\\3 Campo Flora\\\\Docu Contrataciones\\\\C...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (1004, 'default', 'Usuario Monica Fernandez creado', 'App\\Models\\User', 'created', 615, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Monica Fernandez\", \"email\": \"monica.fernandez8@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (1005, 'default', 'Categoría Antivirus: created', 'App\\Models\\TicketCategory', 'created', 191, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Antivirus\", \"active\": true}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (1006, 'default', 'Ticket GES-5051: created', 'App\\Models\\Ticket', 'created', 329, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Le aparece que active el codigo de activación de Kasperky\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (1007, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 616, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz11@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:47', '2026-05-05 18:47:47'), (1008, 'default', 'Ticket GES-5053: created', 'App\\Models\\Ticket', 'created', 330, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"dando acceso a carpetas de GsA-225 descrito en la matriz del FILESERVER para Verónica Arias.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:47', '2026-05-05 18:47:47'), (1009, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 617, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz12@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:47', '2026-05-05 18:47:47'), (1010, 'default', 'Ticket GES-5056: created', 'App\\Models\\Ticket', 'created', 331, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"acceso a Auxiliar Contable -Lucy Anzola, a la carpeta descrita en la Matriz FILESERVER la cual se encuentra resaltada en amarillo\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:47', '2026-05-05 18:47:47'), (1011, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 618, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz13@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:47', '2026-05-05 18:47:47'), (1012, 'default', 'Ticket GES-5060: created', 'App\\Models\\Ticket', 'created', 332, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"acceso descrito en la matriz del FILESERVER al TECNICO DOS, la persona la menciono allí mismo, por favor contactarse con ella para activar la VPN.Datos de contacto de Jully Castillo: Teléfono: 3209034878\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:47', '2026-05-05 18:47:47'), (1013, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 619, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz14@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:47', '2026-05-05 18:47:47'), (1014, 'default', 'Ticket GES-5063: created', 'App\\Models\\Ticket', 'created', 333, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"acceso descrito en la matriz del FILESERVER al TECNICO DOS, la persona la menciono es isidro: 3105281554, conectarse con ella para activar la VPN.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:47', '2026-05-05 18:47:47'), (1015, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 620, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz15@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:48', '2026-05-05 18:47:48'), (1016, 'default', 'Ticket GES-5064: created', 'App\\Models\\Ticket', 'created', 334, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Revisando en el equipo de Natalia el Acrobat ya que el día de hoy le sale un anuncio (Comparto imagen por WhatsApp) y no lo puede abrir\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:48', '2026-05-05 18:47:48'), (1017, 'default', 'Usuario Lucy Anzola creado', 'App\\Models\\User', 'created', 621, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Lucy Anzola\", \"email\": \"lucy.anzola@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:48', '2026-05-05 18:47:48'), (1018, 'default', 'Ticket GES-5076: created', 'App\\Models\\Ticket', 'created', 335, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"recuperación de información borrada por error el día 20/02/2025 a continuación relaciono la ruta de la carpeta: G:\\\\4_Recursos\\\\2_Gestion Proveedores\\\\3_Personas Juridicas\\\\A1 Transporte SAS\\\\03_Contratos. La subcarpeta que se elimino es: • 02_PDF\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:48', '2026-05-05 18:47:48'), (1019, 'default', 'Usuario Rocio Rojas creado', 'App\\Models\\User', 'created', 622, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Rocio Rojas\", \"email\": \"rocio.rojas2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:48', '2026-05-05 18:47:48'), (1020, 'default', 'Ticket GES-5078: created', 'App\\Models\\Ticket', 'created', 336, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Error cuando ingresa al servidor\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:48', '2026-05-05 18:47:48'), (1021, 'default', 'Usuario Angie Cuervo creado', 'App\\Models\\User', 'created', 623, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Angie Cuervo\", \"email\": \"angie.cuervo@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:48', '2026-05-05 18:47:48'), (1022, 'default', 'Ticket GES-5081: created', 'App\\Models\\Ticket', 'created', 337, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"PROGRAMACIÓN SABADO 8:00 AM: configuración de la VPN en un nuevo equipo, ya que el dispositivo anterior está presentando fallas.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:48', '2026-05-05 18:47:48'), (1023, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 624, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz16@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49'), (1024, 'default', 'Ticket GES-5086: created', 'App\\Models\\Ticket', 'created', 338, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Recuperación Carpeta 4-1 Vacunas: Ruta: G:\\\\4_Recursos\\\\2_Gestion Proveedores\\\\4_Personas Naturales\\\\01_Colaboradores\\\\Angie Cuervo\\\\04_Aptitud Laboral\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49'), (1025, 'default', 'Usuario Diego Ardila Vega creado', 'App\\Models\\User', 'created', 625, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Diego Ardila Vega\", \"email\": \"diego.ardila.vega@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49'), (1026, 'default', 'Ticket GES-5089: created', 'App\\Models\\Ticket', 'created', 339, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Apoyo en la configuración de la VPN\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49'), (1027, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 626, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz17@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49'), (1028, 'default', 'Ticket GES-6000: created', 'App\\Models\\Ticket', 'created', 340, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Acceso al servidor a las carpetas descritas en la matriz del File GessiG para Auxiliar Contable (Lucy Anzola) las cuales están resaltadas en amarillo\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49'), (1029, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 627, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz18@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49'), (1030, 'default', 'Ticket GES-6004: created', 'App\\Models\\Ticket', 'created', 341, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"soporte a Stella Téllez teniendo en cuenta que desde la semana pasada le aparece un aviso (Compartir por WhatsApp) y no puede acceder al servidor\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49'), (1031, 'default', 'Usuario Daniela Prieto creado', 'App\\Models\\User', 'created', 628, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Daniela Prieto\", \"email\": \"daniela.prieto@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:50', '2026-05-05 18:47:50'), (1032, 'default', 'Ticket GES-6009: created', 'App\\Models\\Ticket', 'created', 342, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"no puede acceder a la VPN y no entiendo el error\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:50', '2026-05-05 18:47:50'), (1033, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 629, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz19@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:50', '2026-05-05 18:47:50'), (1034, 'default', 'Ticket GES-6020: created', 'App\\Models\\Ticket', 'created', 343, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Rocío Rojas: Se encontraba descargando un programa que se llama SAS Planet que se pueden descargar imágenes de Google earth y se reinicio, te comparto el código por whatsapp\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:50', '2026-05-05 18:47:50'), (1035, 'default', 'Usuario Monica Fernandez creado', 'App\\Models\\User', 'created', 630, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Monica Fernandez\", \"email\": \"monica.fernandez9@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:50', '2026-05-05 18:47:50'), (1036, 'default', 'Ticket GES-6021: created', 'App\\Models\\Ticket', 'created', 344, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Configurar la VPN del trabajador Sebastián Remirez quien no había configurado anteriormente, su número es: 3125199393\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:50', '2026-05-05 18:47:50'), (1037, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 631, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz20@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:50', '2026-05-05 18:47:50'), (1038, 'default', 'Ticket GES-6024: created', 'App\\Models\\Ticket', 'created', 345, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Debido a un inconveniente con el equipo de Rocío Rojas, será necesario formatearlo a causa de una falla en el sistema operativo. Aún no se tiene confirmada la fecha y hora del proceso por parte de Lenovo; sin embargo, una vez el equipo haya sido rein...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:50', '2026-05-05 18:47:50'), (1039, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 632, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz21@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:51', '2026-05-05 18:47:51'), (1040, 'default', 'Ticket GES-6025: created', 'App\\Models\\Ticket', 'created', 346, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Rocio Rojas solicitar acceso al servidor, teniendo en cuenta que actualmente está utilizando otra computador.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:51', '2026-05-05 18:47:51'), (1041, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 633, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz22@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:51', '2026-05-05 18:47:51'), (1042, 'default', 'Ticket GES-6029: created', 'App\\Models\\Ticket', 'created', 347, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"acceso al servidor a la carpeta GsT-056 descrita en la matriz del File GessiG para Daniela Prieto la cual está resaltada en amarillo\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:51', '2026-05-05 18:47:51'), (1043, 'default', 'Usuario Monica Fernandez creado', 'App\\Models\\User', 'created', 634, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Monica Fernandez\", \"email\": \"monica.fernandez10@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:51', '2026-05-05 18:47:51'), (1044, 'default', 'Ticket GES-6031: created', 'App\\Models\\Ticket', 'created', 348, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Recuperar este archivo \\\"Informe Tecnico 01_Consorcio GESSIG-VQ\\\" de la ruta P:\\\\A_Proy_Ejecucion\\\\GsA-225_ARIS-VQ_Interv_PMA_Lower_Mine\\\\4SyC\\\\42Seg_proy\\\\434Consorcio. Por error el que está ahí se reemplazó. Necesita el de finales de febrero\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:51', '2026-05-05 18:47:51'), (1045, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 635, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz23@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:52', '2026-05-05 18:47:52'), (1046, 'default', 'Ticket GES-6033: created', 'App\\Models\\Ticket', 'created', 349, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"realizando pruebas al monitor Samsung que tenia Rocío Rojas, ya que se llevo por garantía y el reporte técnico indica que la pantalla funciono correctamente por 10 horas continuas\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:52', '2026-05-05 18:47:52'), (1047, 'default', 'Usuario Diego Ardila Vega creado', 'App\\Models\\User', 'created', 636, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Diego Ardila Vega\", \"email\": \"diego.ardila.vega2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:52', '2026-05-05 18:47:52'), (1048, 'default', 'Ticket GES-6035: created', 'App\\Models\\Ticket', 'created', 350, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Apoyo en la configuración de VPN y AD\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:52', '2026-05-05 18:47:52'), (1049, 'default', 'Usuario Luis Parra creado', 'App\\Models\\User', 'created', 637, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Luis Parra\", \"email\": \"luis.parra3@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:52', '2026-05-05 18:47:52'), (1050, 'default', 'Ticket GES-6036: created', 'App\\Models\\Ticket', 'created', 351, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"a la carpetas y conexión al servidor, nómina y contabilidad no tiene acceso después de cambiar contraseñas\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:52', '2026-05-05 18:47:52'), (1051, 'default', 'Usuario Monica Garcia creado', 'App\\Models\\User', 'created', 638, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Monica Garcia\", \"email\": \"monica.garcia2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:52', '2026-05-05 18:47:52'), (1052, 'default', 'Ticket GES-6039: created', 'App\\Models\\Ticket', 'created', 352, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"No se le esta realizando el cambio de contraseña\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:52', '2026-05-05 18:47:52'), (1053, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 639, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz24@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:53', '2026-05-05 18:47:53'), (1054, 'default', 'Ticket GES-6040: created', 'App\\Models\\Ticket', 'created', 353, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicitud de acceso al servidor - Flor Adela GsA-210, por favor contactarse con ella para activar la VPN.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:53', '2026-05-05 18:47:53'), (1055, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 640, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz25@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:53', '2026-05-05 18:47:53'), (1056, 'default', 'Ticket GES-6041: created', 'App\\Models\\Ticket', 'created', 354, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"información importante con los usuarios que tiene GESSIG establecidos ya que algunos tienen un cambio o han dejado de usarse: Paula Alba, Ahora es CONTRATISTA. Diana Aguilar, Esperanza Cuesta, Ahora es CONTRATISTA\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:53', '2026-05-05 18:47:53'), (1057, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 641, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz26@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:53', '2026-05-05 18:47:53'), (1058, 'default', 'Ticket GES-6042: created', 'App\\Models\\Ticket', 'created', 355, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Recuperación de una carpeta que se borro por error: Ruta: G:\\\\4_Recursos\\\\2_Gestion Proveedores\\\\3_Personas Juridicas\\\\EsoAmb SAS\\\\03_Contratos. Nombre: 01_Originales\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:53', '2026-05-05 18:47:53'), (1059, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 642, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz27@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:53', '2026-05-05 18:47:53'), (1060, 'default', 'Ticket GES-6045: created', 'App\\Models\\Ticket', 'created', 356, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Acceso Impresora EPSONE412D4 (L5590 Series), al equipo de tiene Sebastián Ramirez asignado para que pueda imprimir. Sebastián Ramirez : Tel: 312 519939\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:53', '2026-05-05 18:47:53'); INSERT INTO `activity_log` (`id`, `log_name`, `description`, `subject_type`, `event`, `subject_id`, `causer_type`, `causer_id`, `properties`, `batch_uuid`, `created_at`, `updated_at`) VALUES (1061, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 643, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz28@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:54', '2026-05-05 18:47:54'), (1062, 'default', 'Ticket GES-6050: created', 'App\\Models\\Ticket', 'created', 357, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Apoyo con el acceso a la VPN en su computador personal, ya que Natalia no puede ingresar con su nueva clave\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:54', '2026-05-05 18:47:54'), (1063, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 644, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz29@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:54', '2026-05-05 18:47:54'), (1064, 'default', 'Ticket GES-6051: created', 'App\\Models\\Ticket', 'created', 358, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Soporte Daniela prieto para instalación de ArcGis.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:54', '2026-05-05 18:47:54'), (1065, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 645, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz30@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:54', '2026-05-05 18:47:54'), (1066, 'default', 'Ticket GES-6054: created', 'App\\Models\\Ticket', 'created', 359, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"soporte a Daniela Prieto ya que el Asus Vivook no quiere ingresar al servidor\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:54', '2026-05-05 18:47:54'), (1067, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 646, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz31@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:54', '2026-05-05 18:47:54'), (1068, 'default', 'Ticket GES-6057: created', 'App\\Models\\Ticket', 'created', 360, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Soporte Portatil Asus Vivook , teniendo en cuenta que cada vez que se enciende aparece una imagen (Te la compartiré por whatsapp)\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:54', '2026-05-05 18:47:54'), (1069, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 647, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz32@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:55', '2026-05-05 18:47:55'), (1070, 'default', 'Ticket GES-6059: created', 'App\\Models\\Ticket', 'created', 361, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Acceso a la VPN a Luis parra, ya que no pudo conectar\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:55', '2026-05-05 18:47:55'), (1071, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 648, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz33@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:55', '2026-05-05 18:47:55'), (1072, 'default', 'Ticket GES-6064: created', 'App\\Models\\Ticket', 'created', 362, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"recuperación de los siguientes archivos los cuales reposan en la siguiente ruta: G:\\\\4_Recursos\\\\1_Gestion del Proceso\\\\4_Formatos. Nombre de Archivos: 1. F56_Acta de suspensión o Terminacion OS. 2. F54_Induccion HSE _precampo_v2.1_\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:55', '2026-05-05 18:47:55'), (1073, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 649, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz34@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:55', '2026-05-05 18:47:55'), (1074, 'default', 'Ticket GES-6065: created', 'App\\Models\\Ticket', 'created', 363, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Permiso para poder copiar carpetas, ya que de acuerdo al permiso puede editar, en alguna ocacion la deja copiar pero en otras me sale la siguiente imagen (compartida por whatsapp). Natalia inicialmente tenia permiso por el administrador pero ahora no...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:55', '2026-05-05 18:47:55'), (1075, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 650, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz35@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:47:55', '2026-05-05 18:47:55'), (1076, 'default', 'Ticket GES-6069: created', 'App\\Models\\Ticket', 'created', 364, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"instalación de un equipo de escritorio para nuestra colaboradora Linda Pinto. La idea es utilizar el equipo previamente asignado a Paula Alba, realizar su respectiva instalación y actualizar Microsoft Office con el usuario de Linda Pinto y Usuario in...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:47:55', '2026-05-05 18:47:55'), (1077, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 651, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz36@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:05', '2026-05-05 18:50:05'), (1078, 'default', 'Ticket GES-6071: created', 'App\\Models\\Ticket', 'created', 365, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Instalación pantalla Samsung para Lucy Anzola\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:05', '2026-05-05 18:50:05'), (1079, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 652, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz37@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:05', '2026-05-05 18:50:05'), (1080, 'default', 'Ticket GES-6072: created', 'App\\Models\\Ticket', 'created', 366, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Activar cámaras en el equipo de la Sra. Mónica Fernandez \", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:05', '2026-05-05 18:50:05'), (1081, 'default', 'Usuario Rocio Rojas creado', 'App\\Models\\User', 'created', 653, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Rocio Rojas\", \"email\": \"rocio.rojas3@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:06', '2026-05-05 18:50:06'), (1082, 'default', 'Ticket GES-6073: created', 'App\\Models\\Ticket', 'created', 367, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"acceso a la carpeta Sig 5 donde realizo backup de cartografía.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:06', '2026-05-05 18:50:06'), (1083, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 654, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz38@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:06', '2026-05-05 18:50:06'), (1084, 'default', 'Ticket GES-6074: created', 'App\\Models\\Ticket', 'created', 368, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Acceso Carpeta GsA-224 a los siguientes usuarios (Daniela Prieto, Diego Ardila y Karen Bermudez) \", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:06', '2026-05-05 18:50:06'), (1085, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 655, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz39@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:06', '2026-05-05 18:50:06'), (1086, 'default', 'Ticket GES-6075: created', 'App\\Models\\Ticket', 'created', 369, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"soporte a Lucy Anzola teniendo en cuenta que el viernes se instalo una pantalla y el día de hoy no le dio señal, por lo que se la cambie por una LG y sigue sin dar señal \", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:06', '2026-05-05 18:50:06'), (1087, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 656, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz40@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:06', '2026-05-05 18:50:06'), (1088, 'default', 'Ticket GES-6076: created', 'App\\Models\\Ticket', 'created', 370, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Acceso Carpeta GsA-224 los siguientes usuarios Roció Rojas y Esperanza Cuesta \\\"Permiso para Flor Adela con el usuario de Esperanza\\\"\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:06', '2026-05-05 18:50:06'), (1089, 'default', 'Usuario Monica Fernandez creado', 'App\\Models\\User', 'created', 657, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Monica Fernandez\", \"email\": \"monica.fernandez11@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:07', '2026-05-05 18:50:07'), (1090, 'default', 'Ticket GES-6077: created', 'App\\Models\\Ticket', 'created', 371, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"soporte para hacerle un backup al correo y al One Drive de Esperanza Cuesta, que se va a cancelar y dejarlo en el servidor\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:07', '2026-05-05 18:50:07'), (1091, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 658, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz41@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:07', '2026-05-05 18:50:07'), (1092, 'default', 'Ticket GES-6079: created', 'App\\Models\\Ticket', 'created', 372, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Acceso Carpeta GsA-210 Linda Pinto\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:07', '2026-05-05 18:50:07'), (1093, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 659, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz42@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:07', '2026-05-05 18:50:07'), (1094, 'default', 'Ticket GES-6080: created', 'App\\Models\\Ticket', 'created', 373, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"instalación de la hoja de tiempo de Linda Pinto, ella se encuentran con trabajo en casa, contacto de ella para poder brindar el soporte a Linda Pinto; 310 287535. La hoja de tiempo se encuentra por carpeta con nombre de cada colaborador, por favor de...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:07', '2026-05-05 18:50:07'), (1095, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 660, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz43@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:08', '2026-05-05 18:50:08'), (1096, 'default', 'Ticket GES-6083: created', 'App\\Models\\Ticket', 'created', 374, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"generando un informe técnico del diagnostico del Monitor Samsung de acuerdo a las fallas indicadas por el ingeniero Hollman, todo esto con el fin de adjuntarla junto con la PQR que vamos a pasar a Samsung \", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:08', '2026-05-05 18:50:08'), (1097, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 661, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz44@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:08', '2026-05-05 18:50:08'), (1098, 'default', 'Ticket GES-6084: created', 'App\\Models\\Ticket', 'created', 375, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"recuperación de archivo con fecha al día de ayer 22/05/2025, el cual se encuentra en la siguiente Ruta: G:\\\\4_Recursos\\\\2_Gestion Proveedores\\\\4_Personas Naturales\\\\01_Colaboradores\\\\Cesar Parra\\\\05_Contratos\\\\1_Originalesm y se llama CP_Otrosí 1_CT-375\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:08', '2026-05-05 18:50:08'), (1099, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 662, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz45@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:08', '2026-05-05 18:50:08'), (1100, 'default', 'Ticket GES-6086: created', 'App\\Models\\Ticket', 'created', 376, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Realizar el respaldo (backup) del correo corporativo que anteriormente utilizaba Paula Alba. Posteriormente, agradezco se realicen los ajustes necesarios para que dicha licencia sea asignada a Yulieth Velásquez, quien a partir del día de mañana se vi...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:08', '2026-05-05 18:50:08'), (1101, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 663, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz46@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:08', '2026-05-05 18:50:08'), (1102, 'default', 'Ticket GES-6087: created', 'App\\Models\\Ticket', 'created', 377, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Instalación y configuración de OpenVPN y acceso VPN Yulieth Velásquez. Asimismo, verificar que el acceso a la VPN esté configurado conforme a los permisos establecidos en la matriz del FILESERVER que relaciona en la matriz\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:08', '2026-05-05 18:50:08'), (1103, 'default', 'Usuario Sebastian Ramírez creado', 'App\\Models\\User', 'created', 664, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Sebastian Ramírez\", \"email\": \"sebastian.ramirez@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:09', '2026-05-05 18:50:09'), (1104, 'default', 'Ticket GES-6090: created', 'App\\Models\\Ticket', 'created', 378, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Soporte técnico CPU de su equipo: Teléfono: 312 5199393\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:09', '2026-05-05 18:50:09'), (1105, 'default', 'Usuario Daniela Prieto creado', 'App\\Models\\User', 'created', 665, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Daniela Prieto\", \"email\": \"daniela.prieto2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:09', '2026-05-05 18:50:09'), (1106, 'default', 'Ticket GES-6092: created', 'App\\Models\\Ticket', 'created', 379, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito amablemente ayuda con el acceso a la hoja de tiempos desde mi computador debido a que me aparece el siguiente mensaje y no me permite editar el documento.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:09', '2026-05-05 18:50:09'), (1107, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 666, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz47@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:09', '2026-05-05 18:50:09'), (1108, 'default', 'Ticket GES-6095: created', 'App\\Models\\Ticket', 'created', 380, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Por medio del presente correo, solicito amablemente su colaboración revisando los dos portátiles de GessiG, ya que han presentado los siguientes inconvenientes:\\n\\nPortátil Campo ACER: El portátil esta muy lento desde el momento que se enciende \\nPortát...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:09', '2026-05-05 18:50:09'), (1109, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 667, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz48@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:09', '2026-05-05 18:50:09'), (1110, 'default', 'Ticket GES-6096: created', 'App\\Models\\Ticket', 'created', 381, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"por medio de la presente solicito amablemente me ayuden con la instalación de la hoja de tiempo de Yulieth Velasquez, ella se encuentra con trabajo en casa, a continuación, comparto contacto de ella para poder brindar el soporte\\n\\nYulieth Velasquez 30...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:09', '2026-05-05 18:50:09'), (1111, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 668, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz49@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1112, 'default', 'Ticket GES-6097: created', 'App\\Models\\Ticket', 'created', 382, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Por medio del presente correo, solicitamos amablemente su colaboración para realizar la recuperación de las piezas que puedan ser útiles como repuestos de la CPU HP Z400, mencionada en el asunto, la cual será dada de baja próximamente.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1113, 'default', 'Usuario Sebastian Ramírez creado', 'App\\Models\\User', 'created', 669, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Sebastian Ramírez\", \"email\": \"sebastian.ramirez2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1114, 'default', 'Ticket GES-6098: created', 'App\\Models\\Ticket', 'created', 383, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Por medio del presente correo, me permito solicitar amablemente su colaboración configurando el equipo mencionado en el asunto. i2820\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1115, 'default', 'Usuario Diego Ardila Vega creado', 'App\\Models\\User', 'created', 670, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Diego Ardila Vega\", \"email\": \"diego.ardila.vega3@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1116, 'default', 'Ticket GES-7001: created', 'App\\Models\\Ticket', 'created', 384, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Buen día, solicito por favor ayuda con el acceso a la hoja de tiempo ya que al ingresar no me permite realizar ninguna acción, no solo en mi nombre sino en general en el archivo, anexo una evidencia de lo que se observa al abrir el documento. Quedo a...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1117, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 671, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz50@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1118, 'default', 'Categoría Helisa: created', 'App\\Models\\TicketCategory', 'created', 192, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Helisa\", \"active\": true}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1119, 'default', 'Ticket GES-7006: created', 'App\\Models\\Ticket', 'created', 385, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Apoyo con Instalacion de Hellisa en Portatil Campo\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:10', '2026-05-05 18:50:10'), (1120, 'default', 'Usuario Catalina Sepulveda creado', 'App\\Models\\User', 'created', 672, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Catalina Sepulveda\", \"email\": \"catalina.sepulveda3@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:11', '2026-05-05 18:50:11'), (1121, 'default', 'Ticket GES-7007: created', 'App\\Models\\Ticket', 'created', 386, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Revision de OpenVPN en PC Personal\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:11', '2026-05-05 18:50:11'), (1122, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 673, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz51@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:11', '2026-05-05 18:50:11'), (1123, 'default', 'Ticket GES-7009: created', 'App\\Models\\Ticket', 'created', 387, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Instalación de ArcGIS, Google Earth y Qgis en equipo de Karen Bermudez.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:11', '2026-05-05 18:50:11'), (1124, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 674, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz52@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:11', '2026-05-05 18:50:11'), (1125, 'default', 'Ticket GES-7010: created', 'App\\Models\\Ticket', 'created', 388, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Crear VPN, instalar Open VPN y dar acceso a unidad de red a Marcela Fonseca.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:11', '2026-05-05 18:50:11'), (1126, 'default', 'Usuario Sebastian Ramírez creado', 'App\\Models\\User', 'created', 675, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Sebastian Ramírez\", \"email\": \"sebastian.ramirez3@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:12', '2026-05-05 18:50:12'), (1127, 'default', 'Ticket GES-7011: created', 'App\\Models\\Ticket', 'created', 389, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Se requiere acceso a carpeta Proyectos Cerrados\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:12', '2026-05-05 18:50:12'), (1128, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 676, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz53@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:12', '2026-05-05 18:50:12'), (1129, 'default', 'Ticket GES-7015: created', 'App\\Models\\Ticket', 'created', 390, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Se requiere agregar una cuenta local al portatil asignado para campo. Agregar permisos para Invitadog\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:12', '2026-05-05 18:50:12'), (1130, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 677, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz54@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:12', '2026-05-05 18:50:12'), (1131, 'default', 'Ticket GES-7016: created', 'App\\Models\\Ticket', 'created', 391, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Crear usuario de VPN para Diana Niño, instalar y conifigurar accesos en pc personal.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:12', '2026-05-05 18:50:12'), (1132, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 678, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz55@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:12', '2026-05-05 18:50:12'), (1133, 'default', 'Ticket GES-7021: created', 'App\\Models\\Ticket', 'created', 392, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Recuperacion de Partes en Portatil Dañado\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:12', '2026-05-05 18:50:12'), (1134, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 679, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz56@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:13', '2026-05-05 18:50:13'), (1135, 'default', 'Ticket GES-7022: created', 'App\\Models\\Ticket', 'created', 393, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Configurar Portatil Acer con Dos usuarios Locales.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:13', '2026-05-05 18:50:13'), (1136, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 680, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz57@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:13', '2026-05-05 18:50:13'), (1137, 'default', 'Ticket GES-7026: created', 'App\\Models\\Ticket', 'created', 394, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Recuperacion archivo eliminado.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:13', '2026-05-05 18:50:13'), (1138, 'default', 'Usuario Sebastian Ramírez creado', 'App\\Models\\User', 'created', 681, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Sebastian Ramírez\", \"email\": \"sebastian.ramirez4@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:13', '2026-05-05 18:50:13'), (1139, 'default', 'Ticket GES-7027: created', 'App\\Models\\Ticket', 'created', 395, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Instalacion de Teracopy\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:13', '2026-05-05 18:50:13'), (1140, 'default', 'Usuario Carlos Parra creado', 'App\\Models\\User', 'created', 682, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Carlos Parra\", \"email\": \"carlos.parra2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:13', '2026-05-05 18:50:13'), (1141, 'default', 'Ticket GES-7028: created', 'App\\Models\\Ticket', 'created', 396, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Recuperar archivos de Proyecto 224\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:13', '2026-05-05 18:50:13'), (1142, 'default', 'Usuario Sebastian Ramírez creado', 'App\\Models\\User', 'created', 683, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Sebastian Ramírez\", \"email\": \"sebastian.ramirez5@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:14', '2026-05-05 18:50:14'), (1143, 'default', 'Ticket GES-7029: created', 'App\\Models\\Ticket', 'created', 397, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"instalar Helisa y hoja de tiempo Equipo Sebastián Ramírez\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:14', '2026-05-05 18:50:14'), (1144, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 684, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz58@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:14', '2026-05-05 18:50:14'), (1145, 'default', 'Ticket GES-7034: created', 'App\\Models\\Ticket', 'created', 398, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Me permito solicitar amablemente su colaboración brindando soporte para revisar el Excel de mi equipo asignado ya que no abre ningún archivo, ya reinicio el equipo y sigo sin poder abrir\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:14', '2026-05-05 18:50:14'), (1146, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 685, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz59@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:14', '2026-05-05 18:50:14'), (1147, 'default', 'Ticket GES-7036: created', 'App\\Models\\Ticket', 'created', 399, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Eliminar usuarios de Veronica Arias y realizar backup pst .\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:14', '2026-05-05 18:50:14'), (1148, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 686, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz60@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:15', '2026-05-05 18:50:15'), (1149, 'default', 'Ticket GES-7037: created', 'App\\Models\\Ticket', 'created', 400, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Permisos en el servidor segun matriz para Angie Cuervo\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:15', '2026-05-05 18:50:15'), (1150, 'default', 'Usuario Catalina Sepulveda creado', 'App\\Models\\User', 'created', 687, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Catalina Sepulveda\", \"email\": \"catalina.sepulveda4@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:15', '2026-05-05 18:50:15'), (1151, 'default', 'Ticket GES-7035: created', 'App\\Models\\Ticket', 'created', 401, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Revision de PC por lentitud en el BIOS.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:15', '2026-05-05 18:50:15'), (1152, 'default', 'Usuario Diego Ardila Vega creado', 'App\\Models\\User', 'created', 688, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Diego Ardila Vega\", \"email\": \"diego.ardila.vega4@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:15', '2026-05-05 18:50:15'), (1153, 'default', 'Ticket GES-7038: created', 'App\\Models\\Ticket', 'created', 402, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Buen día, solicito amablemente la restauración de un documento de excel el cual se borró por error.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:15', '2026-05-05 18:50:15'), (1154, 'default', 'Usuario Catalina Sepulveda creado', 'App\\Models\\User', 'created', 689, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Catalina Sepulveda\", \"email\": \"catalina.sepulveda5@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:15', '2026-05-05 18:50:15'), (1155, 'default', 'Ticket GES-7039: created', 'App\\Models\\Ticket', 'created', 403, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"La presente con el fin de solicitar a ustedes la configuración de la VPN de Daniela Guevara y garantizar que tenga acceso a la Carpeta 3 del GsA-210 Según la matriz de permisos del servidor.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:15', '2026-05-05 18:50:15'), (1156, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 690, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz61@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:16', '2026-05-05 18:50:16'), (1157, 'default', 'Ticket GES-7043: created', 'App\\Models\\Ticket', 'created', 404, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Me permito solicitar su colaboración realizando la recuperación del archivo con nombre Formato Vacantes ONGC VL-1626321279-23 en power point el mismo se encentraba en la siguiente ruta: P:\\\\A_Proy_Ejecucion\\\\GsA-\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:16', '2026-05-05 18:50:16'), (1158, 'default', 'Usuario Sebastian Ramírez creado', 'App\\Models\\User', 'created', 691, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Sebastian Ramírez\", \"email\": \"sebastian.ramirez6@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:16', '2026-05-05 18:50:16'), (1159, 'default', 'Ticket GES-7046: created', 'App\\Models\\Ticket', 'created', 405, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Me pongo en contacto para solicitar de su soporte para acceder a mi VPN.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:16', '2026-05-05 18:50:16'), (1160, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 692, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz62@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:16', '2026-05-05 18:50:16'), (1161, 'default', 'Ticket GES-7047: created', 'App\\Models\\Ticket', 'created', 406, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Amablemente solicito su colaboración con programar el servidor para que se apague antes del corte de luz programado para el jueves 21 de agosto en el horario de 9:30 de la noche a 1:30 a.m. y que no tenga ninguna afectación así mismo contar con el se...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:16', '2026-05-05 18:50:16'), (1162, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 693, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz63@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:16', '2026-05-05 18:50:16'), (1163, 'default', 'Ticket GES-7048: created', 'App\\Models\\Ticket', 'created', 407, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"por medio del presente correo, me permito solicitar su colaboración recuperando el archivo de nombre mencionado en el asunto el cual reposa en la siguiente Ruta: G:\\\\4_Recursos\\\\2_Gestion Proveedores\\\\4_Personas Naturales\\\\02_Proveedores\\\\Luisa Alvarez\\\\05...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:16', '2026-05-05 18:50:16'), (1164, 'default', 'Usuario Monica Fernandez creado', 'App\\Models\\User', 'created', 694, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Monica Fernandez\", \"email\": \"monica.fernandez12@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:17', '2026-05-05 18:50:17'), (1165, 'default', 'Ticket GES-7049: created', 'App\\Models\\Ticket', 'created', 408, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Se requiere acceso por Rutsdesk a Contadores externos en pc de Contabilidad.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:17', '2026-05-05 18:50:17'), (1166, 'default', 'Usuario Lucy Anzola creado', 'App\\Models\\User', 'created', 695, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Lucy Anzola\", \"email\": \"lucy.anzola2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:17', '2026-05-05 18:50:17'), (1167, 'default', 'Ticket GES-7057: created', 'App\\Models\\Ticket', 'created', 409, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Asignar clave a Anydesk\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:17', '2026-05-05 18:50:17'), (1168, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 696, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz64@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:17', '2026-05-05 18:50:17'), (1169, 'default', 'Ticket GES-7058: created', 'App\\Models\\Ticket', 'created', 410, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Me permito solicitar amablemente su colaboración recuperando el archivo mencionado en el asunto el cual se encontraba guardado en la siguiente\\n\\nRuta: P:\\\\A_Proy_Ejecucion\\\\GsA-224_Frontera_EIAVIM-46ad\\\\1Inic\\\\15Proveedores\\\\Ordenes de Servicio|\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:17', '2026-05-05 18:50:17'), (1170, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 697, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz65@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:17', '2026-05-05 18:50:17'), (1171, 'default', 'Ticket GES-7060: created', 'App\\Models\\Ticket', 'created', 411, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito amablemente su colaboración con el acceso al servidor para el usuario Auxiliar corporativo, los permisos que se requieren están descritos en la matriz del File Server y resaltados en amarillo\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:17', '2026-05-05 18:50:17'), (1172, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 698, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz66@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:18', '2026-05-05 18:50:18'), (1173, 'default', 'Ticket GES-7061: created', 'App\\Models\\Ticket', 'created', 412, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Revision de PC por fallas de microfono\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:18', '2026-05-05 18:50:18'), (1174, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 699, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz67@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:18', '2026-05-05 18:50:18'), (1175, 'default', 'Ticket GES-7062: created', 'App\\Models\\Ticket', 'created', 413, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Por medio del presente correo, solicito amablemente su colaboración para realizar las siguientes acciones relacionadas con la cuenta corporativa que manejaba Yulieth Velasquez, teniendo en cuenta que ya no trabaja con GessiG.\\nRetirar todos los acceso...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:18', '2026-05-05 18:50:18'), (1176, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 700, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz68@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:18', '2026-05-05 18:50:18'), (1177, 'default', 'Ticket GES-7063: created', 'App\\Models\\Ticket', 'created', 414, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito amablemente su colaboración realizando la recuperación de un archivo en Excel no recuerdo el nombre por lo que agradezco se pongan en contacto conmigo para revisar este archivo se encuentra en la siguiente ruta: G:\\\\1_Gestion_Estrategica\\\\8_Se...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:18', '2026-05-05 18:50:18'), (1178, 'default', 'Usuario Paola Ramirez creado', 'App\\Models\\User', 'created', 701, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Paola Ramirez\", \"email\": \"paola.ramirez6@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:19', '2026-05-05 18:50:19'), (1179, 'default', 'Ticket GES-7064: created', 'App\\Models\\Ticket', 'created', 415, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Error en Office Macros\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:19', '2026-05-05 18:50:19'), (1180, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 702, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz69@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:19', '2026-05-05 18:50:19'), (1181, 'default', 'Ticket GES-7065: created', 'App\\Models\\Ticket', 'created', 416, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito su apoyo para realizar las configuraciones necesarias para el ingreso del colaborador Julio Cañas\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:19', '2026-05-05 18:50:19'), (1182, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 703, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz70@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:19', '2026-05-05 18:50:19'), (1183, 'default', 'Ticket GES-7066: created', 'App\\Models\\Ticket', 'created', 417, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"me permito solicitar amablemente su colaboración recuperando el siguiente archivo:\\n\\nRuta: P:\\\\A_Proy_Ejecucion\\\\GsA-210_ONGC_Modif_Licencias\\\\1Inic\\\\15Proveedores\\\\OS\\nNombre Archivo: DM_OS-249-2025_GsA-210\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:19', '2026-05-05 18:50:19'), (1184, 'default', 'Usuario Karen Bermudez Chiguazuque creado', 'App\\Models\\User', 'created', 704, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Karen Bermudez Chiguazuque\", \"email\": \"karen.bermudez.chiguazuque@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:19', '2026-05-05 18:50:19'), (1185, 'default', 'Ticket GES-7067: created', 'App\\Models\\Ticket', 'created', 418, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Por medio del presente me permito solicitar cordialmente el cambio de la VPN de Karen Bermudez a un nuevo equipo.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:19', '2026-05-05 18:50:19'), (1186, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 705, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz71@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:20', '2026-05-05 18:50:20'), (1187, 'default', 'Ticket GES-7068: created', 'App\\Models\\Ticket', 'created', 419, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Direccionar la hoja a de tiempo a ruta por filesgessig nombre de archivo: Hoja de Tiempo C_Costo 2023\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:20', '2026-05-05 18:50:20'), (1188, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 706, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz72@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:20', '2026-05-05 18:50:20'), (1189, 'default', 'Ticket GES-7069: created', 'App\\Models\\Ticket', 'created', 420, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito amablemente su colaboración dando el siguiente permiso al usuario mencionado en el asunto el cual se encuentra en el portátil de campo AsusVivobook\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:20', '2026-05-05 18:50:20'), (1190, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 707, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz73@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:20', '2026-05-05 18:50:20'), (1191, 'default', 'Ticket GES-7070: created', 'App\\Models\\Ticket', 'created', 421, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito amablemente su colaboración activando la VPN en el equipo de Laura Zambrano la cual va a quedar con el usuario de Julio Cañas y posteriormente dar acceso al servidor a las carpetas mencionadas en la matriz\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:20', '2026-05-05 18:50:20'), (1192, 'default', 'Usuario Lucy Anzola creado', 'App\\Models\\User', 'created', 708, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Lucy Anzola\", \"email\": \"lucy.anzola3@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:21', '2026-05-05 18:50:21'), (1193, 'default', 'Ticket GES-7071: created', 'App\\Models\\Ticket', 'created', 422, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"De manera atenta me permito solicitar la instalación del scanner en el portátil de contabilidad\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:21', '2026-05-05 18:50:21'), (1194, 'default', 'Usuario Angie Cuervo creado', 'App\\Models\\User', 'created', 709, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Angie Cuervo\", \"email\": \"angie.cuervo2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:21', '2026-05-05 18:50:21'), (1195, 'default', 'Ticket GES-7072: created', 'App\\Models\\Ticket', 'created', 423, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Falla en imagen del monitor\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:21', '2026-05-05 18:50:21'), (1196, 'default', 'Usuario Lucy Anzola creado', 'App\\Models\\User', 'created', 710, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Lucy Anzola\", \"email\": \"lucy.anzola4@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:21', '2026-05-05 18:50:21'), (1197, 'default', 'Ticket GES-7073: created', 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\"Paola Ramirez\", \"email\": \"paola.ramirez7@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:22', '2026-05-05 18:50:22'); INSERT INTO `activity_log` (`id`, `log_name`, `description`, `subject_type`, `event`, `subject_id`, `causer_type`, `causer_id`, `properties`, `batch_uuid`, `created_at`, `updated_at`) VALUES (1201, 'default', 'Ticket GES-7075: created', 'App\\Models\\Ticket', 'created', 426, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Error de configuración en Scanner\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:22', '2026-05-05 18:50:22'), (1202, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 713, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz75@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:22', '2026-05-05 18:50:22'), (1203, 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la profesional Stella Téllez\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:22', '2026-05-05 18:50:22'), (1206, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 715, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz76@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:23', '2026-05-05 18:50:23'), (1207, 'default', 'Ticket GES-7078: created', 'App\\Models\\Ticket', 'created', 429, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Agradezco su colaboración validando si en la siguiente ruta hay un archivo con el nombre de Adriana Sanchez o Catalina Sanchez esta carpeta fue creada en el 2024 \\n\\nRuta 1: G:\\\\4_Recursos\\\\2_Gestion Proveedores\\\\4_Personas Naturales\\\\02_Proveedores\\nRuta 2...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:23', '2026-05-05 18:50:23'), (1208, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 716, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz77@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:23', '2026-05-05 18:50:23'), (1209, 'default', 'Ticket GES-7079: created', 'App\\Models\\Ticket', 'created', 430, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito de manera amable su colaboración con acceso a la VPN y a la carpeta descrita en la matriz del File Server la cual se encuentra resaltada en amarillo, estos accesos son para Marcela Fonseca\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:23', '2026-05-05 18:50:23'), (1210, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 717, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz78@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:23', '2026-05-05 18:50:23'), (1211, 'default', 'Ticket GES-7080: created', 'App\\Models\\Ticket', 'created', 431, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito amablemente su colaboración realizando la recuperación de una carpeta de nombre Distribución y suministros ServiseG la cual reposa en la siguiente ruta: G:\\\\4_Recursos\\\\2_Gestion Proveedores\\\\3_Personas Juridicas\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:23', '2026-05-05 18:50:23'), (1212, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 718, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz79@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:23', '2026-05-05 18:50:23'), (1213, 'default', 'Ticket GES-7081: created', 'App\\Models\\Ticket', 'created', 432, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Por medio del presente correo, solicito amablemente su colaboración para realizar las siguientes acciones relacionadas con la cuenta corporativa que manejaba Laura Zambrano, teniendo en cuenta que ya no trabaja con GessiG.\\nRetirar todos los accesos q...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:23', '2026-05-05 18:50:23'), (1214, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 719, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz80@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:24', '2026-05-05 18:50:24'), (1215, 'default', 'Ticket GES-7082: created', 'App\\Models\\Ticket', 'created', 433, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Por medio del presente correo, solicito amablemente su colaboración para realizar las siguientes acciones relacionadas con la cuenta corporativa que manejaba Cesar Parra, teniendo en cuenta que ya no trabaja con GessiG.\\nRetirar todos los accesos que...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:24', '2026-05-05 18:50:24'), (1216, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 720, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz81@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:24', '2026-05-05 18:50:24'), (1217, 'default', 'Ticket GES-7083: created', 'App\\Models\\Ticket', 'created', 434, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito de manera amable su colaboración con acceso a la carpeta descrita en la matriz del File Server la cual se encuentra resaltada en amarillo, estos accesos son para Daniela Prieto\\n(Ver Imagen)\\nPROYECTOS\\nA_PROY_EJECUCION\\nGsA-224_Frontera_EIAVIM-...\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:24', '2026-05-05 18:50:24'), (1218, 'default', 'Usuario Wilder Gomez creado', 'App\\Models\\User', 'created', 721, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Wilder Gomez\", \"email\": \"wilder.gomez@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:24', '2026-05-05 18:50:24'), (1219, 'default', 'Ticket GES-7084: created', 'App\\Models\\Ticket', 'created', 435, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Lentitud en PC y acceso a Hoja de trabajo\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:24', '2026-05-05 18:50:24'), (1220, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 722, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz82@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:24', '2026-05-05 18:50:24'), (1221, 'default', 'Ticket GES-7085: created', 'App\\Models\\Ticket', 'created', 436, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Por medio del presente correo solicito amablemente la configuración de la VPN de usuaria Karen Bermudez en un nuevo PC, dado el cambio de este para el día de mañana 8 de abril a las 8 am.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:24', '2026-05-05 18:50:24'), (1222, 'default', 'Usuario Lucy Anzola creado', 'App\\Models\\User', 'created', 723, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Lucy Anzola\", \"email\": \"lucy.anzola5@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:25', '2026-05-05 18:50:25'), (1223, 'default', 'Ticket GES-7086: created', 'App\\Models\\Ticket', 'created', 437, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"De manera atenta me permito solicitar la actualización de RustDesk del computador y portátil de contabilidad, ya que al conectarse no es posible.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:25', '2026-05-05 18:50:25'), (1224, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 724, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz83@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:25', '2026-05-05 18:50:25'), (1225, 'default', 'Ticket GES-7087: created', 'App\\Models\\Ticket', 'created', 438, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Solicito amablemente su colaboración brindando soporte a Diego Ardila. con la conexión a la VPN en su equipo de casa\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:25', '2026-05-05 18:50:25'), (1226, 'default', 'Usuario Julián Rozo creado', 'App\\Models\\User', 'created', 725, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Julián Rozo\", \"email\": \"julian.rozo2@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:25', '2026-05-05 18:50:25'), (1227, 'default', 'Ticket GES-7088: created', 'App\\Models\\Ticket', 'created', 439, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Revision de VPN\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:25', '2026-05-05 18:50:25'), (1228, 'default', 'Usuario Natalia Ortiz creado', 'App\\Models\\User', 'created', 726, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Natalia Ortiz\", \"email\": \"natalia.ortiz84@gessig.com\", \"is_active\": true, \"company_id\": 3, \"department_id\": null}}', NULL, '2026-05-05 18:50:26', '2026-05-05 18:50:26'), (1229, 'default', 'Ticket GES-7089: created', 'App\\Models\\Ticket', 'created', 440, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"De acuerdo con la solicitud realizada por la ingeniera Catalina, solicito amablemente su colaboración para otorgar acceso a la carpeta descrita en la matriz, previamente resaltada en amarillo, a las personas allí relacionadas.\", \"status_id\": 6, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 18:50:26', '2026-05-05 18:50:26'), (1230, 'default', 'Usuario Brayan Steven Suaza Hernández eliminado', 'App\\Models\\User', 'deleted', 394, 'App\\Models\\User', 41, '{\"old\": {\"name\": \"Brayan Steven Suaza Hernández\", \"email\": \"brayan.steven.suaza.hernandez5@fedef-co.com\", \"is_active\": true, \"company_id\": 2, \"department_id\": null}}', NULL, '2026-05-05 18:52:02', '2026-05-05 18:52:02'), (1231, 'default', 'Usuario Alexandra Martinez Rodriguez actualizado', 'App\\Models\\User', 'updated', 393, 'App\\Models\\User', 41, '{\"old\": {\"is_active\": true}, \"attributes\": {\"is_active\": false}}', NULL, '2026-05-05 18:52:36', '2026-05-05 18:52:36'), (1232, 'default', 'Usuario Alexandra Martinez Rodriguez actualizado', 'App\\Models\\User', 'updated', 265, 'App\\Models\\User', 41, '{\"old\": {\"is_active\": true}, \"attributes\": {\"is_active\": false}}', NULL, '2026-05-05 18:52:59', '2026-05-05 18:52:59'), (1233, 'default', 'Usuario Agente Fycls actualizado', 'App\\Models\\User', 'updated', 42, 'App\\Models\\User', 41, '{\"old\": {\"email\": \"agente@fycls.com\"}, \"attributes\": {\"email\": \"soporte@fycls.com\"}}', NULL, '2026-05-05 19:27:56', '2026-05-05 19:27:56'), (1234, 'default', 'Ticket TKT-7090: created', 'App\\Models\\Ticket', 'created', 441, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"Modificar cuenta de correo\", \"status_id\": 1, \"assignee_id\": null, \"priority_id\": 2}}', NULL, '2026-05-05 20:05:10', '2026-05-05 20:05:10'), (1235, 'default', 'Usuario Procesos Fycls actualizado', 'App\\Models\\User', 'updated', 42, 'App\\Models\\User', 41, '{\"old\": {\"name\": \"Agente Fycls\", \"email\": \"soporte@fycls.com\"}, \"attributes\": {\"name\": \"Procesos Fycls\", \"email\": \"procesos@fycls.com\"}}', NULL, '2026-05-05 20:11:01', '2026-05-05 20:11:01'), (1236, 'default', 'Usuario Soporte Fycls actualizado', 'App\\Models\\User', 'updated', 727, NULL, NULL, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-05 20:14:56', '2026-05-05 20:14:56'), (1237, 'default', 'Ticket TKT-0014: updated', 'App\\Models\\Ticket', 'updated', 164, 'App\\Models\\User', 41, '{\"old\": {\"assignee_id\": null}, \"attributes\": {\"assignee_id\": 727}}', NULL, '2026-05-05 20:26:49', '2026-05-05 20:26:49'), (1238, 'default', 'Grupo Fdf IT: created', 'App\\Models\\AgentGroup', 'created', 2, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Fdf IT\", \"active\": true, \"auto_assign\": false}}', NULL, '2026-05-05 23:15:11', '2026-05-05 23:15:11'), (1239, 'default', 'Usuario Brayan Steven Suaza Hernández actualizado', 'App\\Models\\User', 'updated', 174, 'App\\Models\\User', 41, '{\"old\": {\"department_id\": null}, \"attributes\": {\"department_id\": 10}}', NULL, '2026-05-05 23:16:55', '2026-05-05 23:16:55'), (1240, 'default', 'Usuario Holman Estih Fonseca Rojas actualizado', 'App\\Models\\User', 'updated', 199, 'App\\Models\\User', 41, '{\"old\": {\"department_id\": null}, \"attributes\": {\"department_id\": 10}}', NULL, '2026-05-05 23:17:18', '2026-05-05 23:17:18'), (1241, 'default', 'Ticket TKT-0117: updated', 'App\\Models\\Ticket', 'updated', 508, 'App\\Models\\User', 41, '{\"old\": {\"assignee_id\": 727}, \"attributes\": {\"assignee_id\": 174}}', NULL, '2026-05-05 23:18:03', '2026-05-05 23:18:03'), (1242, 'default', 'Ticket TKT-0083: updated', 'App\\Models\\Ticket', 'updated', 474, 'App\\Models\\User', 41, '{\"old\": {\"assignee_id\": 727}, \"attributes\": {\"assignee_id\": 199}}', NULL, '2026-05-05 23:18:42', '2026-05-05 23:18:42'), (1243, 'default', 'Grupo Fdf IT: updated', 'App\\Models\\AgentGroup', 'updated', 2, 'App\\Models\\User', 41, '{\"old\": {\"auto_assign\": false}, \"attributes\": {\"auto_assign\": true}}', NULL, '2026-05-05 23:20:26', '2026-05-05 23:20:26'), (1244, 'default', 'Grupo Soporte IT: created', 'App\\Models\\AgentGroup', 'created', 3, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Soporte IT\", \"active\": true, \"auto_assign\": true}}', NULL, '2026-05-06 00:21:55', '2026-05-06 00:21:55'), (1245, 'default', 'Grupo Fdf IT: updated', 'App\\Models\\AgentGroup', 'updated', 2, 'App\\Models\\User', 41, '{\"old\": {\"auto_assign\": true}, \"attributes\": {\"auto_assign\": false}}', NULL, '2026-05-06 00:23:03', '2026-05-06 00:23:03'), (1246, 'default', 'Grupo Gessig: created', 'App\\Models\\AgentGroup', 'created', 4, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Gessig\", \"active\": true, \"auto_assign\": true}}', NULL, '2026-05-06 00:23:37', '2026-05-06 00:23:37'), (1247, 'default', 'Grupo Trexdi: created', 'App\\Models\\AgentGroup', 'created', 5, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Trexdi\", \"active\": true, \"auto_assign\": true}}', NULL, '2026-05-06 00:24:00', '2026-05-06 00:24:00'), (1248, 'default', 'Usuario Brayan Steven Suaza Hernández actualizado', 'App\\Models\\User', 'updated', 174, 'App\\Models\\User', 41, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-06 00:26:28', '2026-05-06 00:26:28'), (1249, 'default', 'Ticket RQ-0001: created', 'App\\Models\\Ticket', 'created', 515, 'App\\Models\\User', 41, '{\"attributes\": {\"title\": \"test correro\", \"status_id\": 1, \"assignee_id\": 727, \"priority_id\": 1}}', NULL, '2026-05-06 01:23:24', '2026-05-06 01:23:24'), (1250, 'default', 'Ticket RQ-0001: updated', 'App\\Models\\Ticket', 'updated', 515, 'App\\Models\\User', 41, '{\"old\": {\"status_id\": 1}, \"attributes\": {\"status_id\": 4}}', NULL, '2026-05-06 01:23:44', '2026-05-06 01:23:44'), (1251, 'default', 'Usuario Lucy Anzola actualizado', 'App\\Models\\User', 'updated', 228, NULL, NULL, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-06 11:21:41', '2026-05-06 11:21:41'), (1252, 'default', 'Usuario Soporte Fycls actualizado', 'App\\Models\\User', 'updated', 727, 'App\\Models\\User', 41, '{\"old\": {\"department_id\": null}, \"attributes\": {\"department_id\": 11}}', NULL, '2026-05-06 14:27:26', '2026-05-06 14:27:26'), (1253, 'default', 'Usuario Mesa de Ayuda creado', 'App\\Models\\User', 'created', 730, 'App\\Models\\User', 41, '{\"attributes\": {\"name\": \"Mesa de Ayuda\", \"email\": \"mesadeayuda@fycls.com\", \"is_active\": true, \"company_id\": null, \"department_id\": null}}', NULL, '2026-05-06 14:31:14', '2026-05-06 14:31:14'), (1254, 'default', 'Grupo Gessig: updated', 'App\\Models\\AgentGroup', 'updated', 4, 'App\\Models\\User', 41, '{\"old\": {\"auto_assign\": true}, \"attributes\": {\"auto_assign\": false}}', NULL, '2026-05-06 14:31:45', '2026-05-06 14:31:45'), (1255, 'default', 'Usuario Mesa de Ayuda actualizado', 'App\\Models\\User', 'updated', 730, 'App\\Models\\User', 41, '{\"old\": {\"department_id\": null}, \"attributes\": {\"department_id\": 8}}', NULL, '2026-05-06 14:37:48', '2026-05-06 14:37:48'), (1256, 'default', 'Usuario Natalia Ortiz actualizado', 'App\\Models\\User', 'updated', 234, NULL, NULL, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-06 14:51:12', '2026-05-06 14:51:12'), (1257, 'default', 'Usuario Monica Fernandez actualizado', 'App\\Models\\User', 'updated', 236, NULL, NULL, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-06 14:55:34', '2026-05-06 14:55:34'), (1258, 'default', 'Ticket GES-0137: created', 'App\\Models\\Ticket', 'created', 516, 'App\\Models\\User', 234, '{\"attributes\": {\"title\": \"Falla de impresoa\", \"status_id\": 2, \"assignee_id\": 727, \"priority_id\": 2}}', NULL, '2026-05-06 15:17:11', '2026-05-06 15:17:11'), (1259, 'default', 'Usuario Soporte Fycls actualizado', 'App\\Models\\User', 'updated', 727, 'App\\Models\\User', 41, '{\"old\": [], \"attributes\": []}', NULL, '2026-06-02 21:14:42', '2026-06-02 21:14:42'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `agent_groups` -- CREATE TABLE `agent_groups` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `auto_assign` tinyint(1) NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `agent_groups` -- INSERT INTO `agent_groups` (`id`, `company_id`, `name`, `description`, `auto_assign`, `active`, `created_at`, `updated_at`) VALUES (3, 1, 'Soporte IT', NULL, 1, 1, '2026-05-06 00:21:55', '2026-05-06 00:21:55'), (4, 3, 'Gessig', NULL, 0, 1, '2026-05-06 00:23:37', '2026-05-06 14:31:45'), (5, 4, 'Trexdi', NULL, 1, 1, '2026-05-06 00:24:00', '2026-05-06 00:24:00'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `agent_group_user` -- CREATE TABLE `agent_group_user` ( `agent_group_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `agent_group_user` -- INSERT INTO `agent_group_user` (`agent_group_id`, `user_id`) VALUES (3, 727), (4, 727), (5, 727), (4, 730); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_classifications` -- CREATE TABLE `ai_classifications` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `suggested_category_id` bigint UNSIGNED DEFAULT NULL, `suggested_priority_id` bigint UNSIGNED DEFAULT NULL, `category_confidence` decimal(5,2) NOT NULL DEFAULT '0.00', `priority_confidence` decimal(5,2) NOT NULL DEFAULT '0.00', `kb_suggestions` json DEFAULT NULL, `keywords_detected` json DEFAULT NULL, `applied` tinyint(1) NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ai_classifications` -- INSERT INTO `ai_classifications` (`id`, `ticket_id`, `suggested_category_id`, `suggested_priority_id`, `category_confidence`, `priority_confidence`, `kb_suggestions`, `keywords_detected`, `applied`, `created_at`, `updated_at`) VALUES (34, 441, NULL, NULL, 0.00, 0.00, '[]', '[\"modificar\", \"cuenta\", \"correo\", \"amablemente\", \"solicito\", \"colaboración\", \"realizar\", \"cambio\", \"nombre\", \"actualmente\", \"utiliza\", \"sebastián\", \"ramírez\", \"sebastian\", \"ramirez\"]', 0, '2026-05-05 20:05:10', '2026-05-05 20:05:10'), (35, 515, NULL, NULL, 0.00, 0.00, '[]', '[\"test\", \"correro\", \"correo\", \"test correro\", \"correro test\", \"test correo\"]', 0, '2026-05-06 01:23:25', '2026-05-06 01:23:25'), (36, 516, NULL, NULL, 0.00, 0.00, '[]', '[\"falla\", \"impresoa\", \"puedo\", \"imprimir\", \"falla impresoa\", \"impresoa puedo\", \"puedo imprimir\"]', 0, '2026-05-06 15:17:12', '2026-05-06 15:17:12'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_kb_drafts` -- CREATE TABLE `ai_kb_drafts` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `suggested_title` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `suggested_excerpt` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `suggested_content` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `suggested_tags` json DEFAULT NULL, `status` enum('pending','published','rejected') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pending', `published_article_id` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_keyword_rules` -- CREATE TABLE `ai_keyword_rules` ( `id` bigint UNSIGNED NOT NULL, `keyword` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `entity_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `entity_id` bigint UNSIGNED NOT NULL, `weight` decimal(5,2) NOT NULL DEFAULT '1.00', `hits` int NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ai_response_templates` -- CREATE TABLE `ai_response_templates` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `trigger_keywords` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `ticket_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `template_body` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `min_confidence` int NOT NULL DEFAULT '50', `uses` int NOT NULL DEFAULT '0', `accepted` int NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `assets` -- CREATE TABLE `assets` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `code` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `serial_number` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `category_id` bigint UNSIGNED NOT NULL, `model_id` bigint UNSIGNED DEFAULT NULL, `status` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'active', `location` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `office` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `department_id` bigint UNSIGNED DEFAULT NULL, `assigned_to` bigint UNSIGNED DEFAULT NULL, `position` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ip_address` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `operating_system` varchar(120) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `brand` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `brand_model` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `processor` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ram` varchar(60) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `storage` varchar(120) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `parent_asset_id` bigint UNSIGNED DEFAULT NULL, `purchase_date` date DEFAULT NULL, `purchase_price` decimal(12,2) DEFAULT NULL, `supplier` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fixed_asset_code` varchar(60) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `activity` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `warranty_until` date DEFAULT NULL, `notes` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `qr_code` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_assignments` -- CREATE TABLE `asset_assignments` ( `id` bigint UNSIGNED NOT NULL, `asset_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `assigned_by` bigint UNSIGNED NOT NULL, `assigned_at` date NOT NULL, `returned_at` date DEFAULT NULL, `reason` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `notes` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_categories` -- CREATE TABLE `asset_categories` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `icon` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'server', `color` varchar(7) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#2E86AB', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_custom_fields` -- CREATE TABLE `asset_custom_fields` ( `id` bigint UNSIGNED NOT NULL, `category_id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `label` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text', `options` json DEFAULT NULL, `required` tinyint(1) NOT NULL DEFAULT '0', `order` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_field_values` -- CREATE TABLE `asset_field_values` ( `id` bigint UNSIGNED NOT NULL, `asset_id` bigint UNSIGNED NOT NULL, `field_id` bigint UNSIGNED NOT NULL, `value` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_interventions` -- CREATE TABLE `asset_interventions` ( `id` bigint UNSIGNED NOT NULL, `asset_id` bigint UNSIGNED NOT NULL, `technician_id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED DEFAULT NULL, `type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `description` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `cost` decimal(10,2) DEFAULT NULL, `intervention_date` date NOT NULL, `status_before` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `status_after` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_manufacturers` -- CREATE TABLE `asset_manufacturers` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `website` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asset_models` -- CREATE TABLE `asset_models` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `manufacturer_id` bigint UNSIGNED DEFAULT NULL, `category_id` bigint UNSIGNED NOT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `automation_logs` -- CREATE TABLE `automation_logs` ( `id` bigint UNSIGNED NOT NULL, `rule_id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `actions_executed` json NOT NULL, `result` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'success', `executed_at` timestamp NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `automation_rules` -- CREATE TABLE `automation_rules` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `trigger` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `conditions` json NOT NULL, `actions` json NOT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `order` int NOT NULL DEFAULT '0', `executions` int NOT NULL DEFAULT '0', `last_executed_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `business_hours` -- CREATE TABLE `business_hours` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `day_of_week` tinyint NOT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `opens_at` time NOT NULL DEFAULT '08:00:00', `closes_at` time NOT NULL DEFAULT '17:00:00', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `business_hours` -- INSERT INTO `business_hours` (`id`, `company_id`, `day_of_week`, `active`, `opens_at`, `closes_at`, `created_at`, `updated_at`) VALUES (1, NULL, 0, 0, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (2, NULL, 1, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (3, NULL, 2, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (4, NULL, 3, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (5, NULL, 4, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (6, NULL, 5, 1, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (7, NULL, 6, 0, '08:00:00', '17:00:00', '2026-02-26 06:03:17', '2026-02-26 06:03:17'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache` -- CREATE TABLE `cache` ( `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `value` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `cache` -- INSERT INTO `cache` (`key`, `value`, `expiration`) VALUES ('fycls-service-desk-cache-comercial@fycls.com|179.51.107.98', 'i:1;', 1780450695), ('fycls-service-desk-cache-comercial@fycls.com|179.51.107.98:timer', 'i:1780450695;', 1780450695), ('fycls-service-desk-cache-soporte@fycls.com|179.51.107.100', 'i:3;', 1780452655), ('fycls-service-desk-cache-soporte@fycls.com|179.51.107.100:timer', 'i:1780452655;', 1780452655), ('fycls-service-desk-cache-spatie.permission.cache', 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COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `icon` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'book-open', `color` varchar(7) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#2E86AB', `parent_id` bigint UNSIGNED DEFAULT NULL, `order` int NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `kb_votes` -- CREATE TABLE `kb_votes` ( `id` bigint UNSIGNED NOT NULL, `article_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `helpful` tinyint(1) NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_permissions` -- CREATE TABLE `model_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_roles` -- CREATE TABLE `model_has_roles` ( `role_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `model_has_roles` -- INSERT INTO `model_has_roles` (`role_id`, `model_type`, `model_id`) VALUES (5, 'App\\Models\\User', 41), (1, 'App\\Models\\User', 42), (8, 'App\\Models\\User', 44), (8, 'App\\Models\\User', 45), (1, 'App\\Models\\User', 225), (8, 'App\\Models\\User', 226), (8, 'App\\Models\\User', 227), (8, 'App\\Models\\User', 228), (8, 'App\\Models\\User', 229), (8, 'App\\Models\\User', 230), (8, 'App\\Models\\User', 231), (8, 'App\\Models\\User', 232), (8, 'App\\Models\\User', 233), (9, 'App\\Models\\User', 234), (8, 'App\\Models\\User', 235), (2, 'App\\Models\\User', 236), (8, 'App\\Models\\User', 237), (8, 'App\\Models\\User', 238), (8, 'App\\Models\\User', 239), (8, 'App\\Models\\User', 240), (8, 'App\\Models\\User', 241), (8, 'App\\Models\\User', 242), (8, 'App\\Models\\User', 243), (8, 'App\\Models\\User', 244), (8, 'App\\Models\\User', 245), (8, 'App\\Models\\User', 246), (8, 'App\\Models\\User', 625), (7, 'App\\Models\\User', 727), (7, 'App\\Models\\User', 730); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `nexus_notifications` -- CREATE TABLE `nexus_notifications` ( `id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `body` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `url` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `icon` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'bell', `color` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'blue', `read_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `nexus_notifications` -- INSERT INTO `nexus_notifications` (`id`, `user_id`, `type`, `title`, `body`, `url`, `icon`, `color`, `read_at`, `created_at`, `updated_at`) VALUES (205, 42, 'ticket_assigned', 'Se te asignó el ticket TKT-0001', 'Falla de acceso al correo', 'https://holman.evolucionamos.com/tickets/33', 'user-check', 'purple', NULL, '2026-05-01 23:19:09', '2026-05-01 23:19:09'), (206, 41, 'ticket_status_changed', 'Ticket TKT-0001 actualizado', 'Estado cambiado de \'Nuevo\' a \'En Progreso\'', 'https://holman.evolucionamos.com/tickets/33', 'arrows', 'indigo', NULL, '2026-05-01 23:19:28', '2026-05-01 23:19:28'), (207, 42, 'ticket_created', 'Nuevo ticket TKT-7090', 'Modificar cuenta de correo', 'https://holman.evolucionamos.com/tickets/441', 'plus-circle', 'blue', NULL, '2026-05-05 20:05:10', '2026-05-05 20:05:10'), (208, 225, 'ticket_created', 'Nuevo ticket TKT-7090', 'Modificar cuenta de correo', 'https://holman.evolucionamos.com/tickets/441', 'plus-circle', 'blue', NULL, '2026-05-05 20:05:10', '2026-05-05 20:05:10'), (209, 727, 'ticket_assigned', 'Se te asignó el ticket TKT-0014', 'el digiturno no tiene papel', 'https://holman.evolucionamos.com/tickets/164', 'user-check', 'purple', NULL, '2026-05-05 20:26:49', '2026-05-05 20:26:49'), (212, 42, 'ticket_created', 'Nuevo ticket RQ-0001', 'test correro', 'https://holman.evolucionamos.com/tickets/515', 'plus-circle', 'blue', NULL, '2026-05-06 01:23:25', '2026-05-06 01:23:25'), (213, 225, 'ticket_created', 'Nuevo ticket RQ-0001', 'test correro', 'https://holman.evolucionamos.com/tickets/515', 'plus-circle', 'blue', NULL, '2026-05-06 01:23:25', '2026-05-06 01:23:25'), (215, 727, 'ticket_assigned', 'Se te asignó el ticket RQ-0001', 'test correro', 'https://holman.evolucionamos.com/tickets/515', 'user-check', 'purple', NULL, '2026-05-06 01:23:25', '2026-05-06 01:23:25'), (216, 41, 'ticket_status_changed', 'Ticket RQ-0001 actualizado', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', 'https://holman.evolucionamos.com/tickets/515', 'arrows', 'indigo', NULL, '2026-05-06 01:23:45', '2026-05-06 01:23:45'), (217, 42, 'ticket_created', 'Nuevo ticket GES-0137', 'Falla de impresoa', 'https://holman.evolucionamos.com/tickets/516', 'plus-circle', 'blue', NULL, '2026-05-06 15:17:12', '2026-05-06 15:17:12'), (218, 225, 'ticket_created', 'Nuevo ticket GES-0137', 'Falla de impresoa', 'https://holman.evolucionamos.com/tickets/516', 'plus-circle', 'blue', NULL, '2026-05-06 15:17:12', '2026-05-06 15:17:12'), (219, 41, 'ticket_created', 'Nuevo ticket GES-0137', 'Falla de impresoa', 'https://holman.evolucionamos.com/tickets/516', 'plus-circle', 'blue', NULL, '2026-05-06 15:17:12', '2026-05-06 15:17:12'), (221, 727, 'ticket_assigned', 'Se te asignó el ticket GES-0137', 'Falla de impresoa', 'https://holman.evolucionamos.com/tickets/516', 'user-check', 'purple', NULL, '2026-05-06 15:17:12', '2026-05-06 15:17:12'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `notifications` -- CREATE TABLE `notifications` ( `id` char(36) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `notifiable_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `notifiable_id` bigint UNSIGNED NOT NULL, `data` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `read_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `permissions` -- CREATE TABLE `permissions` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `permissions` -- INSERT INTO `permissions` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'users.index', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (2, 'users.create', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (3, 'users.edit', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (4, 'users.delete', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (5, 'settings.index', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (6, 'settings.edit', 'web', '2026-02-25 16:32:15', '2026-02-25 16:32:15'), (7, 'reportes.index', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (8, 'reportes.export', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (9, 'dashboard.admin', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (10, 'dashboard.operativo', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (11, 'auditoria.index', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (12, 'departments.index', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (13, 'departments.create', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (14, 'departments.edit', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (15, 'departments.delete', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (16, 'agent_groups.index', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (17, 'agent_groups.create', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (18, 'agent_groups.edit', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (19, 'agent_groups.delete', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (20, 'tickets.index', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (21, 'tickets.create', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (22, 'tickets.edit', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (23, 'tickets.delete', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (24, 'tickets.assign', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (25, 'tickets.config', 'web', '2026-02-26 05:13:37', '2026-02-26 05:13:37'), (26, 'assets.index', 'web', '2026-02-26 05:31:09', '2026-02-26 05:31:09'), (27, 'assets.create', 'web', '2026-02-26 05:31:09', '2026-02-26 05:31:09'), (28, 'assets.edit', 'web', '2026-02-26 05:31:09', '2026-02-26 05:31:09'), (29, 'assets.delete', 'web', '2026-02-26 05:31:09', '2026-02-26 05:31:09'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `personal_access_tokens` -- CREATE TABLE `personal_access_tokens` ( `id` bigint UNSIGNED NOT NULL, `tokenable_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `tokenable_id` bigint UNSIGNED NOT NULL, `name` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(64) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `abilities` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `last_used_at` timestamp NULL DEFAULT NULL, `expires_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `reply_templates` -- CREATE TABLE `reply_templates` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `shortcut` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `body` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `uses` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `roles` -- CREATE TABLE `roles` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `roles` -- INSERT INTO `roles` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'admin', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (2, 'gerente', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (3, 'editor', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (4, 'viewer', 'web', '2026-02-25 16:32:16', '2026-02-25 16:32:16'), (5, 'superadmin', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (6, 'jefe_soporte', 'web', '2026-02-26 04:49:11', '2026-02-26 04:49:11'), (7, 'agente', 'web', '2026-02-26 04:49:12', '2026-02-26 04:49:12'), (8, 'usuario', 'web', '2026-02-26 04:49:12', '2026-02-26 04:49:12'), (9, 'consultor', 'web', '2026-02-26 04:49:12', '2026-02-26 04:49:12'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `role_has_permissions` -- CREATE TABLE `role_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `role_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `role_has_permissions` -- INSERT INTO `role_has_permissions` (`permission_id`, `role_id`) VALUES (1, 1), (2, 1), (3, 1), (4, 1), (5, 1), (6, 1), (7, 1), (8, 1), (9, 1), (10, 1), (11, 1), (12, 1), (13, 1), (14, 1), (15, 1), (16, 1), (17, 1), (18, 1), (19, 1), (20, 1), (21, 1), (22, 1), (23, 1), (24, 1), (25, 1), (26, 1), (27, 1), (28, 1), (29, 1), (1, 2), (7, 2), (8, 2), (9, 2), (10, 2), (7, 3), (10, 3), (10, 4), (1, 5), (2, 5), (3, 5), (4, 5), (5, 5), (6, 5), (7, 5), (8, 5), (9, 5), (10, 5), (11, 5), (12, 5), (13, 5), (14, 5), (15, 5), (16, 5), (17, 5), (18, 5), (19, 5), (20, 5), (21, 5), (22, 5), (23, 5), (24, 5), (25, 5), (26, 5), (27, 5), (28, 5), (29, 5), (1, 6), (7, 6), (8, 6), (9, 6), (10, 6), (12, 6), (16, 6), (20, 6), (21, 6), (22, 6), (24, 6), (26, 6), (27, 6), (28, 6), (1, 7), (10, 7), (12, 7), (20, 7), (21, 7), (22, 7), (26, 7), (28, 7), (10, 8), (20, 8), (21, 8), (1, 9), (7, 9), (9, 9), (10, 9), (12, 9); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `schedules` -- CREATE TABLE `schedules` ( `id` bigint UNSIGNED NOT NULL, `department_id` bigint UNSIGNED NOT NULL, `day_of_week` tinyint NOT NULL, `start_time` time NOT NULL, `end_time` time NOT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text 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TABLE `system_settings` ( `id` bigint UNSIGNED NOT NULL, `group` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `value` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'string', `label` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `system_settings` -- INSERT INTO `system_settings` (`id`, `group`, `key`, `value`, `type`, `label`, `created_at`, `updated_at`) VALUES (1, 'general', 'app_name', 'FYCLS Service Desk', 'string', NULL, '2026-02-26 06:03:17', '2026-05-01 23:17:10'), (2, 'general', 'app_tagline', 'Gestión de soporte técnico', 'string', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (3, 'branding', 'app_primary_color', '#379810', 'string', NULL, '2026-02-26 06:03:17', '2026-04-01 20:53:45'), (4, 'general', 'support_email', 'soporte@fycls.com', 'string', NULL, '2026-02-26 06:03:17', '2026-05-01 23:17:10'), (5, 'tickets', 'tickets_per_page', '20', 'integer', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (6, 'tickets', 'auto_close_days', '7', 'integer', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (7, 'sla', 'sla_pauses_outside', '0', 'boolean', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (8, 'portal', 'welcome_message', '¿En qué podemos ayudarte hoy?', 'text', NULL, '2026-02-26 06:03:17', '2026-02-26 06:03:17'), (9, 'branding', 'app_logo_url', '', 'string', NULL, '2026-03-13 07:34:45', '2026-03-13 07:34:45'), (10, 'general', 'support_phone', '', 'string', NULL, '2026-03-13 07:34:45', '2026-03-13 07:34:45'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `tickets` -- CREATE TABLE `tickets` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `number` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `title` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `description` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `status_id` bigint UNSIGNED NOT NULL, `priority_id` bigint UNSIGNED NOT NULL, `category_id` bigint UNSIGNED DEFAULT NULL, `type_id` bigint UNSIGNED DEFAULT NULL, `requester_id` bigint UNSIGNED NOT NULL, `assignee_id` bigint UNSIGNED DEFAULT NULL, `department_id` bigint UNSIGNED DEFAULT NULL, `asset_id` bigint UNSIGNED DEFAULT NULL, `sla_response_due` timestamp NULL DEFAULT NULL, `sla_resolution_due` timestamp NULL DEFAULT NULL, `sla_response_breached` tinyint(1) NOT NULL DEFAULT '0', `sla_resolution_breached` tinyint(1) NOT NULL DEFAULT '0', `sla_warning_sent_at` timestamp NULL DEFAULT NULL, `first_response_at` timestamp NULL DEFAULT NULL, `resolved_at` timestamp NULL DEFAULT NULL, `closed_at` timestamp NULL DEFAULT NULL, `satisfaction_score` tinyint DEFAULT NULL, `satisfaction_token` varchar(60) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ai_kb_suggested` tinyint(1) NOT NULL DEFAULT '0', `satisfaction_comment` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `satisfaction_submitted_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `tickets` -- INSERT INTO `tickets` (`id`, `company_id`, `number`, `title`, `description`, `status_id`, `priority_id`, `category_id`, `type_id`, `requester_id`, `assignee_id`, `department_id`, `asset_id`, `sla_response_due`, `sla_resolution_due`, `sla_response_breached`, `sla_resolution_breached`, `sla_warning_sent_at`, `first_response_at`, `resolved_at`, `closed_at`, `satisfaction_score`, `satisfaction_token`, `ai_kb_suggested`, `satisfaction_comment`, `satisfaction_submitted_at`, `created_at`, `updated_at`, `deleted_at`) VALUES (306, 3, 'GES-0001', 'Se fue la luz y el servidor no se ha encendido', '(Sin descripción)', 6, 2, 61, NULL, 234, 727, NULL, NULL, '2025-01-02 00:00:00', '2025-01-02 00:00:00', 0, 0, NULL, NULL, '2025-01-02 00:00:00', '2025-01-02 00:00:00', 5, NULL, 0, NULL, NULL, '2025-01-02 00:00:00', '2026-05-06 03:49:05', NULL), (307, 3, 'GES-0002', 'revisión del equipo en la oficina de Paola Ramírez. Después del corte de energía, el equipo se apagó y al reiniciarlo presentó un problema en el arranque del sistema operativo', '(Sin descripción)', 6, 2, 72, NULL, 227, 727, NULL, NULL, '2025-01-02 00:00:00', '2025-01-02 00:00:00', 0, 0, NULL, NULL, '2025-01-02 00:00:00', '2025-01-02 00:00:00', 5, NULL, 0, NULL, NULL, '2025-01-02 00:00:00', '2026-05-06 03:49:05', NULL), (308, 3, 'GES-0003', 'revisar el Internet en la Oficina ya que desde ayer no tienen Internet', '(Sin descripción)', 6, 2, 88, NULL, 234, 727, NULL, NULL, '2025-01-03 00:00:00', '2025-01-04 00:00:00', 0, 0, NULL, NULL, '2025-01-04 00:00:00', '2025-01-04 00:00:00', 5, NULL, 0, NULL, NULL, '2025-01-03 00:00:00', '2026-05-06 03:49:05', NULL), (309, 3, 'GES-0004', 'soporte técnico para realizar la copia de la información de un disco duro al servidor correspondiente al proyecto GsA-224.', '(Sin descripción)', 6, 2, 189, NULL, 227, 727, NULL, NULL, '2025-01-09 00:00:00', '2025-01-09 00:00:00', 0, 0, NULL, NULL, '2025-01-13 00:00:00', '2025-01-13 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-09 00:00:00', '2026-05-06 03:49:05', NULL), (310, 3, 'GES-0005', 'configure la VPN a Luz Stella Tellez para tener acceso al proyecto GsA-225. Número de Luz: 310 8659024', '(Sin descripción)', 6, 2, 104, NULL, 236, 727, NULL, NULL, '2025-01-10 00:00:00', '2025-01-16 00:00:00', 0, 0, NULL, NULL, '2025-01-16 00:00:00', '2025-01-16 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-10 00:00:00', '2026-05-06 03:49:05', NULL), (311, 3, 'GES-0006', 'Escribo para solicitar soporte ya que desde el PC de la oficina no logro tener acceso al servidor', '(Sin descripción)', 6, 2, 104, NULL, 229, 727, NULL, NULL, '2025-01-13 00:00:00', '2025-01-13 00:00:00', 0, 0, NULL, NULL, '2025-01-13 00:00:00', '2025-01-13 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-13 00:00:00', '2026-05-06 03:49:05', NULL), (312, 3, 'GES-0007', 'Catalina me hace la solicitud para que la profesional Linda Pinto tenga acceso al proyecto 210 como Coordinadora y se le configure la VPN. Se le va a solicitar correo de Gessig, una vez lo tenga les informo. El contacto de la persona es 3102875359', '(Sin descripción)', 6, 2, 104, NULL, 236, 727, NULL, NULL, '2025-01-14 00:00:00', '2025-01-15 00:00:00', 0, 0, NULL, NULL, '2025-01-15 00:00:00', '2025-01-15 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-14 00:00:00', '2026-05-06 03:49:05', NULL), (313, 3, 'GES-0008', 'a se encuentra en el administrador la licencia Exchange para asignarle a Linda Pinto. Su correo debe quedar linda.pinto@gessig.com.', '(Sin descripción)', 6, 2, 72, NULL, 236, 727, NULL, NULL, '2025-01-14 00:00:00', '2025-01-14 00:00:00', 0, 0, NULL, NULL, '2025-01-14 00:00:00', '2025-01-14 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-14 00:00:00', '2026-05-06 03:49:05', NULL), (314, 3, 'GES-0009', 'Tiene problemas para abrir la hoja de tiempos. Lo estoy haciendo desde File Server como siempre y no me está habilitando las macros', '(Sin descripción)', 6, 2, 190, NULL, 236, 727, NULL, NULL, '2025-01-14 00:00:00', '2025-01-24 00:00:00', 0, 0, NULL, NULL, '2025-01-24 00:00:00', '2025-01-24 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-14 00:00:00', '2026-05-06 03:49:05', NULL), (315, 3, 'GES-0010', 'apoyo con el proceso de apagado del servidor el día de mañana, 18 de enero de 2025, en el horario de 7:30 a.m. a 8:30 a.m., debido a que se va a realizar la inspección eléctrica en la oficina.', '(Sin descripción)', 6, 2, 61, NULL, 227, 727, NULL, NULL, '2025-01-17 00:00:00', '2025-01-18 00:00:00', 0, 0, NULL, NULL, '2025-01-18 00:00:00', '2025-01-18 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-17 00:00:00', '2026-05-06 03:49:05', NULL), (316, 3, 'GES-0011', 'actualizar la contraseña de la VPN en su computador personal, dado que a pesar de seguir el instructivo no me fue posible hacerlo.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-01-21 00:00:00', '2025-01-21 00:00:00', 0, 0, NULL, NULL, '2025-01-21 00:00:00', '2025-01-21 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-21 00:00:00', '2026-05-06 03:49:05', NULL), (317, 3, 'GES-0012', 'acceso a la carpeta de ejecución del proyecto GSA-215', '(Sin descripción)', 6, 2, 104, NULL, 231, 727, NULL, NULL, '2025-01-22 00:00:00', '2025-01-22 00:00:00', 0, 0, NULL, NULL, '2025-01-22 00:00:00', '2025-01-22 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-22 00:00:00', '2026-05-06 03:49:05', NULL), (318, 3, 'GES-0013', 'acceso a Esperanza Cuesta acceso a la carpeta 3 Ejecución del proyecto GsA-225', '(Sin descripción)', 6, 2, 104, NULL, 236, 727, NULL, NULL, '2025-01-22 00:00:00', '2025-01-22 00:00:00', 0, 0, NULL, NULL, '2025-01-22 00:00:00', '2025-01-22 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-22 00:00:00', '2026-05-06 03:49:05', NULL), (319, 3, 'GES-0014', 'habilitar el acceso a VPN al profesional Edgar Lozano, quien compartirá el usuario de Diana Aguilar con los mismos permisos, el acceso es a partir del día 25/01/2025. Nombre: Edgar Lozano, Contacto: 310 6668618', '(Sin descripción)', 6, 2, 104, NULL, 227, 727, NULL, NULL, '2025-01-24 00:00:00', '2025-01-24 00:00:00', 0, 0, NULL, NULL, '2025-01-24 00:00:00', '2025-01-24 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-24 00:00:00', '2026-05-06 03:49:05', NULL), (320, 3, 'GES-0015', 'recuperación del archivo HT_OS-003-2025_GsA-224 el cual se encontraba en la siguiente: Ruta: P:\\A_Proy_Ejecucion\\GsA-224_Frontera_EIAVIM-46ad\\1Inic\\15Proveedores\\Ordenes de Servicio', '(Sin descripción)', 6, 2, 189, NULL, 234, 727, NULL, NULL, '2025-01-27 00:00:00', '2025-01-27 00:00:00', 0, 0, NULL, NULL, '2025-01-27 00:00:00', '2025-01-27 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-27 00:00:00', '2026-05-06 03:49:05', NULL), (321, 3, 'GES-0016', 'asignen permisos a Rocío Rojas a la carpeta 3 de Ejecución del proyecto GsA-225.', '(Sin descripción)', 6, 2, 104, NULL, 236, 727, NULL, NULL, '2025-01-27 00:00:00', '2025-01-27 00:00:00', 0, 0, NULL, NULL, '2025-01-27 00:00:00', '2025-01-27 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-27 00:00:00', '2026-05-06 03:49:05', NULL), (322, 3, 'GES-0017', 'instalación de HELISA NIFF en el equipo asignado en la oficina a Sebastián Ramirez', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-01-29 00:00:00', '2025-01-29 00:00:00', 0, 0, NULL, NULL, '2025-01-29 00:00:00', '2025-01-29 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-29 00:00:00', '2026-05-06 03:49:05', NULL), (323, 3, 'GES-0018', 'accesos que debe tener Luz Stella Téllez al GsA-225 teniendo en cuenta que en la matriz se dejo que debía tener acceso a todo el proyecto', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-01-30 00:00:00', '2025-01-30 00:00:00', 0, 0, NULL, NULL, '2025-01-30 00:00:00', '2025-01-30 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-30 00:00:00', '2026-05-06 03:49:05', NULL), (324, 3, 'GES-0019', 'acceso al servidor con el fin de que revisen el tema de retención y liquidación de vacaciones', '(Sin descripción)', 6, 2, 104, NULL, 237, 727, NULL, NULL, '2025-01-30 00:00:00', '2025-01-30 00:00:00', 0, 0, NULL, NULL, '2025-01-30 00:00:00', '2025-01-30 00:00:00', 4, NULL, 0, NULL, NULL, '2025-01-30 00:00:00', '2026-05-06 03:49:05', NULL), (325, 3, 'GES-0020', 'accesos descritos en la matriz del FILESERVER a las personas mencionadas allí mismo, por favor contactarse con cada persona y activar la VPN en los casos que aplique y por favor a Luz Stella Téllez ajustar los permisos de acuerdo a la matriz.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-02-03 00:00:00', '2025-02-03 00:00:00', 0, 0, NULL, NULL, '2025-02-05 00:00:00', '2025-02-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-03 00:00:00', '2026-05-06 03:49:05', NULL), (326, 3, 'GES-0021', 'quitando el proyecto GsA-210 del usuario Técnico 2,', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-02-03 00:00:00', '2025-02-03 00:00:00', 0, 0, NULL, NULL, '2025-02-03 00:00:00', '2025-02-03 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-03 00:00:00', '2026-05-06 03:49:05', NULL), (327, 3, 'GES-0022', 'revisar el acceso a la VPN de Edgar Lozano ya que el día de hoy me indican que no puede ingresar. Teléfono Edgar: 310 6668618', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-02-03 00:00:00', '2025-02-03 00:00:00', 0, 0, NULL, NULL, '2025-02-03 00:00:00', '2025-02-03 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-03 00:00:00', '2026-05-06 03:49:05', NULL), (328, 3, 'GES-0023', 'realizando la recuperación de tres archivos los cuales se encontraban en la siguiente ruta, tienen como nombre Recomendaciones medicas: P:\\A_Proy_Ejecucion\\GsA-224_Frontera_EIAVIM-46ad\\1Inic\\15Proveedores\\Baquianos\\3 Campo Flora\\Docu Contrataciones\\C...', '(Sin descripción)', 6, 2, 189, NULL, 234, 727, NULL, NULL, '2025-02-03 00:00:00', '2025-02-03 00:00:00', 0, 0, NULL, NULL, '2025-02-05 00:00:00', '2025-02-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-03 00:00:00', '2026-05-06 03:49:05', NULL), (329, 3, 'GES-0024', 'Le aparece que active el codigo de activación de Kasperky', '(Sin descripción)', 6, 2, 191, NULL, 236, 727, NULL, NULL, '2025-02-06 00:00:00', '2025-02-06 00:00:00', 0, 0, NULL, NULL, '2025-02-11 00:00:00', '2025-02-11 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-06 00:00:00', '2026-05-06 03:49:05', NULL), (330, 3, 'GES-0025', 'dando acceso a carpetas de GsA-225 descrito en la matriz del FILESERVER para Verónica Arias.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-02-10 00:00:00', '2025-02-11 00:00:00', 0, 0, NULL, NULL, '2025-02-11 00:00:00', '2025-02-11 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-10 00:00:00', '2026-05-06 03:49:05', NULL), (331, 3, 'GES-0026', 'acceso a Auxiliar Contable -Lucy Anzola, a la carpeta descrita en la Matriz FILESERVER la cual se encuentra resaltada en amarillo', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-02-13 00:00:00', '2025-02-13 00:00:00', 0, 0, NULL, NULL, '2025-02-13 00:00:00', '2025-02-13 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-13 00:00:00', '2026-05-06 03:49:05', NULL), (332, 3, 'GES-0027', 'acceso descrito en la matriz del FILESERVER al TECNICO DOS, la persona la menciono allí mismo, por favor contactarse con ella para activar la VPN.Datos de contacto de Jully Castillo: Teléfono: 3209034878', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-02-14 00:00:00', '2025-02-17 00:00:00', 0, 0, NULL, NULL, '2025-02-18 00:00:00', '2025-02-18 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-14 00:00:00', '2026-05-06 03:49:05', NULL), (333, 3, 'GES-0028', 'acceso descrito en la matriz del FILESERVER al TECNICO DOS, la persona la menciono es isidro: 3105281554, conectarse con ella para activar la VPN.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-02-17 00:00:00', '2025-02-18 00:00:00', 0, 0, NULL, NULL, '2025-02-18 00:00:00', '2025-02-18 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-17 00:00:00', '2026-05-06 03:49:05', NULL), (334, 3, 'GES-0029', 'Revisando en el equipo de Natalia el Acrobat ya que el día de hoy le sale un anuncio (Comparto imagen por WhatsApp) y no lo puede abrir', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-02-18 00:00:00', '2025-02-19 00:00:00', 0, 0, NULL, NULL, '2025-02-19 00:00:00', '2025-02-19 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-18 00:00:00', '2026-05-06 03:49:05', NULL), (335, 3, 'GES-0030', 'recuperación de información borrada por error el día 20/02/2025 a continuación relaciono la ruta de la carpeta: G:\\4_Recursos\\2_Gestion Proveedores\\3_Personas Juridicas\\A1 Transporte SAS\\03_Contratos. La subcarpeta que se elimino es: • 02_PDF', '(Sin descripción)', 6, 2, 189, NULL, 228, 727, NULL, NULL, '2025-02-21 00:00:00', '2025-02-21 00:00:00', 0, 0, NULL, NULL, '2025-02-21 00:00:00', '2025-02-21 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-21 00:00:00', '2026-05-06 03:49:05', NULL), (336, 3, 'GES-0031', 'Error cuando ingresa al servidor', '(Sin descripción)', 6, 2, 104, NULL, 226, 727, NULL, NULL, '2025-02-24 00:00:00', '2025-02-24 00:00:00', 0, 0, NULL, NULL, '2025-02-24 00:00:00', '2025-02-24 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-24 00:00:00', '2026-05-06 03:49:05', NULL), (337, 3, 'GES-0032', 'PROGRAMACIÓN SABADO 8:00 AM: configuración de la VPN en un nuevo equipo, ya que el dispositivo anterior está presentando fallas.', '(Sin descripción)', 6, 2, 104, NULL, 241, 727, NULL, NULL, '2025-02-25 00:00:00', '2025-02-26 00:00:00', 0, 0, NULL, NULL, '2025-02-26 00:00:00', '2025-02-26 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-25 00:00:00', '2026-05-06 03:49:05', NULL), (338, 3, 'GES-0033', 'Recuperación Carpeta 4-1 Vacunas: Ruta: G:\\4_Recursos\\2_Gestion Proveedores\\4_Personas Naturales\\01_Colaboradores\\Angie Cuervo\\04_Aptitud Laboral', '(Sin descripción)', 6, 2, 189, NULL, 234, 727, NULL, NULL, '2025-02-27 00:00:00', '2025-02-28 00:00:00', 0, 0, NULL, NULL, '2025-03-03 00:00:00', '2025-03-03 00:00:00', 4, NULL, 0, NULL, NULL, '2025-02-27 00:00:00', '2026-05-06 03:49:05', NULL), (339, 3, 'GES-0034', 'Apoyo en la configuración de la VPN', '(Sin descripción)', 6, 2, 104, NULL, 625, 727, NULL, NULL, '2025-03-03 00:00:00', '2025-03-04 00:00:00', 0, 0, NULL, NULL, '2025-03-04 00:00:00', '2025-03-04 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-03 00:00:00', '2026-05-06 03:49:05', NULL), (340, 3, 'GES-0035', 'Acceso al servidor a las carpetas descritas en la matriz del File GessiG para Auxiliar Contable (Lucy Anzola) las cuales están resaltadas en amarillo', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-03-07 00:00:00', '2025-03-07 00:00:00', 0, 0, NULL, NULL, '2025-03-11 00:00:00', '2025-03-11 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-07 00:00:00', '2026-05-06 03:49:05', NULL), (341, 3, 'GES-0036', 'soporte a Stella Téllez teniendo en cuenta que desde la semana pasada le aparece un aviso (Compartir por WhatsApp) y no puede acceder al servidor', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-03-10 00:00:00', '2025-03-11 00:00:00', 0, 0, NULL, NULL, '2025-03-11 00:00:00', '2025-03-11 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-10 00:00:00', '2026-05-06 03:49:05', NULL), (342, 3, 'GES-0037', 'no puede acceder a la VPN y no entiendo el error', '(Sin descripción)', 6, 2, 104, NULL, 240, 727, NULL, NULL, '2025-03-13 00:00:00', '2025-03-13 00:00:00', 0, 0, NULL, NULL, '2025-03-14 00:00:00', '2025-03-14 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-13 00:00:00', '2026-05-06 03:49:05', NULL), (343, 3, 'GES-0038', 'Rocío Rojas: Se encontraba descargando un programa que se llama SAS Planet que se pueden descargar imágenes de Google earth y se reinicio, te comparto el código por whatsapp', '(Sin descripción)', 6, 2, 47, NULL, 234, 727, NULL, NULL, '2025-03-17 00:00:00', '2025-03-17 00:00:00', 0, 0, NULL, NULL, '2025-03-17 00:00:00', '2025-03-17 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-17 00:00:00', '2026-05-06 03:49:05', NULL), (344, 3, 'GES-0039', 'Configurar la VPN del trabajador Sebastián Remirez quien no había configurado anteriormente, su número es: 3125199393', '(Sin descripción)', 6, 2, 104, NULL, 236, 727, NULL, NULL, '2025-03-17 00:00:00', '2025-03-18 00:00:00', 0, 0, NULL, NULL, '2025-03-18 00:00:00', '2025-03-18 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-17 00:00:00', '2026-05-06 03:49:05', NULL), (345, 3, 'GES-0040', 'Debido a un inconveniente con el equipo de Rocío Rojas, será necesario formatearlo a causa de una falla en el sistema operativo. Aún no se tiene confirmada la fecha y hora del proceso por parte de Lenovo; sin embargo, una vez el equipo haya sido rein...', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-03-19 00:00:00', '2025-03-22 00:00:00', 0, 0, NULL, NULL, '2025-03-25 00:00:00', '2025-03-25 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-19 00:00:00', '2026-05-06 03:49:05', NULL), (346, 3, 'GES-0041', 'Rocio Rojas solicitar acceso al servidor, teniendo en cuenta que actualmente está utilizando otra computador.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-03-19 00:00:00', '2025-03-19 00:00:00', 0, 0, NULL, NULL, '2025-03-19 00:00:00', '2025-03-19 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-19 00:00:00', '2026-05-06 03:49:05', NULL), (347, 3, 'GES-0042', 'acceso al servidor a la carpeta GsT-056 descrita en la matriz del File GessiG para Daniela Prieto la cual está resaltada en amarillo', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-03-20 00:00:00', '2025-03-21 00:00:00', 0, 0, NULL, NULL, '2025-03-21 00:00:00', '2025-03-21 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-20 00:00:00', '2026-05-06 03:49:05', NULL), (348, 3, 'GES-0043', 'Recuperar este archivo \"Informe Tecnico 01_Consorcio GESSIG-VQ\" de la ruta P:\\A_Proy_Ejecucion\\GsA-225_ARIS-VQ_Interv_PMA_Lower_Mine\\4SyC\\42Seg_proy\\434Consorcio. Por error el que está ahí se reemplazó. Necesita el de finales de febrero', '(Sin descripción)', 6, 2, 189, NULL, 236, 727, NULL, NULL, '2025-03-22 00:00:00', '2025-03-22 00:00:00', 0, 0, NULL, NULL, '2025-03-22 00:00:00', '2025-03-22 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-22 00:00:00', '2026-05-06 03:49:05', NULL), (349, 3, 'GES-0044', 'realizando pruebas al monitor Samsung que tenia Rocío Rojas, ya que se llevo por garantía y el reporte técnico indica que la pantalla funciono correctamente por 10 horas continuas', '(Sin descripción)', 6, 2, 47, NULL, 234, 727, NULL, NULL, '2025-03-25 00:00:00', '2025-03-28 00:00:00', 0, 0, NULL, NULL, '2025-03-28 00:00:00', '2025-03-28 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-25 00:00:00', '2026-05-06 03:49:05', NULL), (350, 3, 'GES-0045', 'Apoyo en la configuración de VPN y AD', '(Sin descripción)', 6, 2, 104, NULL, 625, 727, NULL, NULL, '2025-03-29 00:00:00', '2025-03-31 00:00:00', 0, 0, NULL, NULL, '2025-03-31 00:00:00', '2025-03-31 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-29 00:00:00', '2026-05-06 03:49:05', NULL), (351, 3, 'GES-0046', 'a la carpetas y conexión al servidor, nómina y contabilidad no tiene acceso después de cambiar contraseñas', '(Sin descripción)', 6, 2, 104, NULL, 237, 727, NULL, NULL, '2025-03-31 00:00:00', '2025-03-31 00:00:00', 0, 0, NULL, NULL, '2025-03-31 00:00:00', '2025-03-31 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-31 00:00:00', '2026-05-06 03:49:05', NULL), (352, 3, 'GES-0047', 'No se le esta realizando el cambio de contraseña', '(Sin descripción)', 6, 2, 104, NULL, 232, 727, NULL, NULL, '2025-03-31 00:00:00', '2025-03-31 00:00:00', 0, 0, NULL, NULL, '2025-03-31 00:00:00', '2025-03-31 00:00:00', 4, NULL, 0, NULL, NULL, '2025-03-31 00:00:00', '2026-05-06 03:49:05', NULL), (353, 3, 'GES-0048', 'Solicitud de acceso al servidor - Flor Adela GsA-210, por favor contactarse con ella para activar la VPN.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-04-02 00:00:00', '2025-04-03 00:00:00', 0, 0, NULL, NULL, '2025-04-03 00:00:00', '2025-04-03 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-02 00:00:00', '2026-05-06 03:49:05', NULL), (354, 3, 'GES-0049', 'información importante con los usuarios que tiene GESSIG establecidos ya que algunos tienen un cambio o han dejado de usarse: Paula Alba, Ahora es CONTRATISTA. Diana Aguilar, Esperanza Cuesta, Ahora es CONTRATISTA', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-04-02 00:00:00', '2025-04-03 00:00:00', 0, 0, NULL, NULL, '2025-04-03 00:00:00', '2025-04-03 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-02 00:00:00', '2026-05-06 03:49:05', NULL), (355, 3, 'GES-0050', 'Recuperación de una carpeta que se borro por error: Ruta: G:\\4_Recursos\\2_Gestion Proveedores\\3_Personas Juridicas\\EsoAmb SAS\\03_Contratos. Nombre: 01_Originales', '(Sin descripción)', 6, 2, 189, NULL, 234, 727, NULL, NULL, '2025-04-03 00:00:00', '2025-04-03 00:00:00', 0, 0, NULL, NULL, '2025-04-03 00:00:00', '2025-04-03 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-03 00:00:00', '2026-05-06 03:49:05', NULL), (356, 3, 'GES-0051', 'Acceso Impresora EPSONE412D4 (L5590 Series), al equipo de tiene Sebastián Ramirez asignado para que pueda imprimir. Sebastián Ramirez : Tel: 312 519939', '(Sin descripción)', 6, 2, 190, NULL, 234, 727, NULL, NULL, '2025-04-07 00:00:00', '2025-04-08 00:00:00', 0, 0, NULL, NULL, '2025-04-08 00:00:00', '2025-04-08 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-07 00:00:00', '2026-05-06 03:49:05', NULL), (357, 3, 'GES-0052', 'Apoyo con el acceso a la VPN en su computador personal, ya que Natalia no puede ingresar con su nueva clave', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-04-14 00:00:00', '2025-04-14 00:00:00', 0, 0, NULL, NULL, '2025-04-14 00:00:00', '2025-04-14 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-14 00:00:00', '2026-05-06 03:49:05', NULL), (358, 3, 'GES-0053', 'Soporte Daniela prieto para instalación de ArcGis.', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-04-15 00:00:00', '2025-04-15 00:00:00', 0, 0, NULL, NULL, '2025-04-15 00:00:00', '2025-04-15 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-15 00:00:00', '2026-05-06 03:49:05', NULL), (359, 3, 'GES-0054', 'soporte a Daniela Prieto ya que el Asus Vivook no quiere ingresar al servidor', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-04-21 00:00:00', '2025-04-21 00:00:00', 0, 0, NULL, NULL, '2025-04-21 00:00:00', '2025-04-21 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-21 00:00:00', '2026-05-06 03:49:05', NULL), (360, 3, 'GES-0055', 'Soporte Portatil Asus Vivook , teniendo en cuenta que cada vez que se enciende aparece una imagen (Te la compartiré por whatsapp)', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-04-22 00:00:00', '2025-04-22 00:00:00', 0, 0, NULL, NULL, '2025-04-22 00:00:00', '2025-04-22 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-22 00:00:00', '2026-05-06 03:49:05', NULL), (361, 3, 'GES-0056', 'Acceso a la VPN a Luis parra, ya que no pudo conectar', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-04-28 00:00:00', '2025-04-28 00:00:00', 0, 0, NULL, NULL, '2025-04-28 00:00:00', '2025-04-28 00:00:00', 4, NULL, 0, NULL, NULL, '2025-04-28 00:00:00', '2026-05-06 03:49:05', NULL), (362, 3, 'GES-0057', 'recuperación de los siguientes archivos los cuales reposan en la siguiente ruta: G:\\4_Recursos\\1_Gestion del Proceso\\4_Formatos. Nombre de Archivos: 1. F56_Acta de suspensión o Terminacion OS. 2. F54_Induccion HSE _precampo_v2.1_', '(Sin descripción)', 6, 2, 189, NULL, 234, 727, NULL, NULL, '2025-05-05 00:00:00', '2025-05-05 00:00:00', 0, 0, NULL, NULL, '2025-05-05 00:00:00', '2025-05-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-05 00:00:00', '2026-05-06 03:49:05', NULL), (363, 3, 'GES-0058', 'Permiso para poder copiar carpetas, ya que de acuerdo al permiso puede editar, en alguna ocacion la deja copiar pero en otras me sale la siguiente imagen (compartida por whatsapp). Natalia inicialmente tenia permiso por el administrador pero ahora no...', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-05-05 00:00:00', '2025-05-06 00:00:00', 0, 0, NULL, NULL, '2025-05-06 00:00:00', '2025-05-06 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-05 00:00:00', '2026-05-06 03:49:05', NULL), (364, 3, 'GES-0059', 'instalación de un equipo de escritorio para nuestra colaboradora Linda Pinto. La idea es utilizar el equipo previamente asignado a Paula Alba, realizar su respectiva instalación y actualizar Microsoft Office con el usuario de Linda Pinto y Usuario in...', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-05-08 00:00:00', '2025-05-09 00:00:00', 0, 0, NULL, NULL, '2025-05-09 00:00:00', '2025-05-09 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-08 00:00:00', '2026-05-06 03:49:05', NULL), (365, 3, 'GES-0060', 'Instalación pantalla Samsung para Lucy Anzola', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-05-15 00:00:00', '2025-05-16 00:00:00', 0, 0, NULL, NULL, '2025-05-16 00:00:00', '2025-05-16 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-15 00:00:00', '2026-05-06 03:49:05', NULL), (366, 3, 'GES-0061', 'Activar cámaras en el equipo de la Sra. Mónica Fernandez ', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-05-15 00:00:00', '2025-05-20 00:00:00', 0, 0, NULL, NULL, '2025-05-16 00:00:00', '2025-05-16 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-15 00:00:00', '2026-05-06 03:49:05', NULL), (367, 3, 'GES-0062', 'acceso a la carpeta Sig 5 donde realizo backup de cartografía.', '(Sin descripción)', 6, 2, 104, NULL, 226, 727, NULL, NULL, '2025-05-16 00:00:00', '2025-05-16 00:00:00', 0, 0, NULL, NULL, '2025-05-16 00:00:00', '2025-05-16 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-16 00:00:00', '2026-05-06 03:49:05', NULL), (368, 3, 'GES-0063', 'Acceso Carpeta GsA-224 a los siguientes usuarios (Daniela Prieto, Diego Ardila y Karen Bermudez) ', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-05-16 00:00:00', '2025-05-16 00:00:00', 0, 0, NULL, NULL, '2025-05-16 00:00:00', '2025-05-16 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-16 00:00:00', '2026-05-06 03:49:05', NULL), (369, 3, 'GES-0064', 'soporte a Lucy Anzola teniendo en cuenta que el viernes se instalo una pantalla y el día de hoy no le dio señal, por lo que se la cambie por una LG y sigue sin dar señal ', '(Sin descripción)', 6, 2, 47, NULL, 234, 727, NULL, NULL, '2025-05-19 00:00:00', '2025-05-20 00:00:00', 0, 0, NULL, NULL, '2025-05-20 00:00:00', '2025-05-20 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-19 00:00:00', '2026-05-06 03:49:05', NULL), (370, 3, 'GES-0065', 'Acceso Carpeta GsA-224 los siguientes usuarios Roció Rojas y Esperanza Cuesta \"Permiso para Flor Adela con el usuario de Esperanza\"', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-05-19 00:00:00', '2025-05-23 00:00:00', 0, 0, NULL, NULL, '2025-05-23 00:00:00', '2025-05-23 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-19 00:00:00', '2026-05-06 03:49:05', NULL), (371, 3, 'GES-0066', 'soporte para hacerle un backup al correo y al One Drive de Esperanza Cuesta, que se va a cancelar y dejarlo en el servidor', '(Sin descripción)', 6, 2, 72, NULL, 236, 727, NULL, NULL, '2025-05-22 00:00:00', '2025-05-23 00:00:00', 0, 0, NULL, NULL, '2025-05-24 00:00:00', '2025-05-24 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-22 00:00:00', '2026-05-06 03:49:05', NULL), (372, 3, 'GES-0067', 'Acceso Carpeta GsA-210 Linda Pinto', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-05-22 00:00:00', '2025-05-23 00:00:00', 0, 0, NULL, NULL, '2025-05-23 00:00:00', '2025-05-23 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-22 00:00:00', '2026-05-06 03:49:05', NULL), (373, 3, 'GES-0068', 'instalación de la hoja de tiempo de Linda Pinto, ella se encuentran con trabajo en casa, contacto de ella para poder brindar el soporte a Linda Pinto; 310 287535. La hoja de tiempo se encuentra por carpeta con nombre de cada colaborador, por favor de...', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-05-23 00:00:00', '2025-05-28 00:00:00', 0, 0, NULL, NULL, '2025-05-28 00:00:00', '2025-05-28 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-23 00:00:00', '2026-05-06 03:49:05', NULL), (374, 3, 'GES-0069', 'generando un informe técnico del diagnostico del Monitor Samsung de acuerdo a las fallas indicadas por el ingeniero Hollman, todo esto con el fin de adjuntarla junto con la PQR que vamos a pasar a Samsung ', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-05-23 00:00:00', '2025-05-26 00:00:00', 0, 0, NULL, NULL, '2025-05-26 00:00:00', '2025-05-26 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-23 00:00:00', '2026-05-06 03:49:05', NULL), (375, 3, 'GES-0070', 'recuperación de archivo con fecha al día de ayer 22/05/2025, el cual se encuentra en la siguiente Ruta: G:\\4_Recursos\\2_Gestion Proveedores\\4_Personas Naturales\\01_Colaboradores\\Cesar Parra\\05_Contratos\\1_Originalesm y se llama CP_Otrosí 1_CT-375', '(Sin descripción)', 6, 2, 189, NULL, 234, 727, NULL, NULL, '2025-05-23 00:00:00', '2025-05-23 00:00:00', 0, 0, NULL, NULL, '2025-05-23 00:00:00', '2025-05-23 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-23 00:00:00', '2026-05-06 03:49:05', NULL), (376, 3, 'GES-0071', 'Realizar el respaldo (backup) del correo corporativo que anteriormente utilizaba Paula Alba. Posteriormente, agradezco se realicen los ajustes necesarios para que dicha licencia sea asignada a Yulieth Velásquez, quien a partir del día de mañana se vi...', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-05-26 00:00:00', '2025-05-30 00:00:00', 0, 0, NULL, NULL, '2025-05-30 00:00:00', '2025-05-30 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-26 00:00:00', '2026-05-06 03:49:05', NULL), (377, 3, 'GES-0072', 'Instalación y configuración de OpenVPN y acceso VPN Yulieth Velásquez. Asimismo, verificar que el acceso a la VPN esté configurado conforme a los permisos establecidos en la matriz del FILESERVER que relaciona en la matriz', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-05-26 00:00:00', '2025-05-27 00:00:00', 0, 0, NULL, NULL, '2025-05-27 00:00:00', '2025-05-27 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-26 00:00:00', '2026-05-06 03:49:05', NULL), (378, 3, 'GES-0073', 'Soporte técnico CPU de su equipo: Teléfono: 312 5199393', '(Sin descripción)', 6, 2, 47, NULL, 244, 727, NULL, NULL, '2025-05-30 00:00:00', '2025-05-30 00:00:00', 0, 0, NULL, NULL, '2025-06-03 00:00:00', '2025-06-03 00:00:00', 4, NULL, 0, NULL, NULL, '2025-05-30 00:00:00', '2026-05-06 03:49:05', NULL), (379, 3, 'GES-0074', 'Solicito amablemente ayuda con el acceso a la hoja de tiempos desde mi computador debido a que me aparece el siguiente mensaje y no me permite editar el documento.', '(Sin descripción)', 6, 2, 72, NULL, 240, 727, NULL, NULL, '2025-06-04 00:00:00', '2025-06-04 00:00:00', 0, 0, NULL, NULL, '2025-06-04 00:00:00', '2025-06-04 00:00:00', 4, NULL, 0, NULL, NULL, '2025-06-04 00:00:00', '2026-05-06 03:49:05', NULL), (380, 3, 'GES-0075', 'Por medio del presente correo, solicito amablemente su colaboración revisando los dos portátiles de GessiG, ya que han presentado los siguientes inconvenientes:\n\nPortátil Campo ACER: El portátil esta muy lento desde el momento que se enciende \nPortát...', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-06-04 00:00:00', '2025-06-05 00:00:00', 0, 0, NULL, NULL, '2025-06-05 00:00:00', '2025-06-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-06-04 00:00:00', '2026-05-06 03:49:05', NULL), (381, 3, 'GES-0076', 'por medio de la presente solicito amablemente me ayuden con la instalación de la hoja de tiempo de Yulieth Velasquez, ella se encuentra con trabajo en casa, a continuación, comparto contacto de ella para poder brindar el soporte\n\nYulieth Velasquez 30...', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-06-04 00:00:00', '2025-06-13 00:00:00', 0, 0, NULL, NULL, '2025-06-13 00:00:00', '2025-06-13 00:00:00', 4, NULL, 0, NULL, NULL, '2025-06-04 00:00:00', '2026-05-06 03:49:05', NULL), (382, 3, 'GES-0077', 'Por medio del presente correo, solicitamos amablemente su colaboración para realizar la recuperación de las piezas que puedan ser útiles como repuestos de la CPU HP Z400, mencionada en el asunto, la cual será dada de baja próximamente.', '(Sin descripción)', 6, 2, 47, NULL, 234, 727, NULL, NULL, '2025-06-04 00:00:00', '2025-06-05 00:00:00', 0, 0, NULL, NULL, '2025-06-05 00:00:00', '2025-06-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-06-04 00:00:00', '2026-05-06 03:49:05', NULL), (383, 3, 'GES-0078', 'Por medio del presente correo, me permito solicitar amablemente su colaboración configurando el equipo mencionado en el asunto. i2820', '(Sin descripción)', 6, 2, 72, NULL, 244, 727, NULL, NULL, '2025-06-05 00:00:00', '2025-06-05 00:00:00', 0, 0, NULL, NULL, '2025-06-05 00:00:00', '2025-06-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-06-05 00:00:00', '2026-05-06 03:49:05', NULL), (384, 3, 'GES-0079', 'Buen día, solicito por favor ayuda con el acceso a la hoja de tiempo ya que al ingresar no me permite realizar ninguna acción, no solo en mi nombre sino en general en el archivo, anexo una evidencia de lo que se observa al abrir el documento. Quedo a...', '(Sin descripción)', 6, 2, 72, NULL, 625, 727, NULL, NULL, '2025-06-12 00:00:00', '2025-06-13 00:00:00', 0, 0, NULL, NULL, '2025-06-13 00:00:00', '2025-06-13 00:00:00', 4, NULL, 0, NULL, NULL, '2025-06-12 00:00:00', '2026-05-06 03:49:05', NULL), (385, 3, 'GES-0080', 'Apoyo con Instalacion de Hellisa en Portatil Campo', '(Sin descripción)', 6, 2, 192, NULL, 234, 727, NULL, NULL, '2025-06-24 00:00:00', '2025-06-24 00:00:00', 0, 0, NULL, NULL, '2025-06-24 00:00:00', '2025-06-24 00:00:00', 4, NULL, 0, NULL, NULL, '2025-06-24 00:00:00', '2026-05-06 03:49:05', NULL), (386, 3, 'GES-0081', 'Revision de OpenVPN en PC Personal', '(Sin descripción)', 6, 2, 104, NULL, 229, 727, NULL, NULL, '2025-07-01 00:00:00', '2025-07-01 00:00:00', 0, 0, NULL, NULL, '2025-07-01 00:00:00', '2025-07-01 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-01 00:00:00', '2026-05-06 03:49:05', NULL), (387, 3, 'GES-0082', 'Instalación de ArcGIS, Google Earth y Qgis en equipo de Karen Bermudez.', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-07-01 00:00:00', '2025-07-02 00:00:00', 0, 0, NULL, NULL, '2025-07-02 00:00:00', '2025-07-02 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-01 00:00:00', '2026-05-06 03:49:05', NULL), (388, 3, 'GES-0083', 'Crear VPN, instalar Open VPN y dar acceso a unidad de red a Marcela Fonseca.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-07-02 00:00:00', '2025-07-03 00:00:00', 0, 0, NULL, NULL, '2025-07-03 00:00:00', '2025-07-03 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-02 00:00:00', '2026-05-06 03:49:05', NULL), (389, 3, 'GES-0084', 'Se requiere acceso a carpeta Proyectos Cerrados', '(Sin descripción)', 6, 2, 104, NULL, 244, 727, NULL, NULL, '2025-07-07 00:00:00', '2025-07-07 00:00:00', 0, 0, NULL, NULL, '2025-07-07 00:00:00', '2025-07-07 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-07 00:00:00', '2026-05-06 03:49:05', NULL), (390, 3, 'GES-0085', 'Se requiere agregar una cuenta local al portatil asignado para campo. Agregar permisos para Invitadog', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-07-08 00:00:00', '2025-07-08 00:00:00', 0, 0, NULL, NULL, '2025-07-08 00:00:00', '2025-07-08 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-08 00:00:00', '2026-05-06 03:49:05', NULL), (391, 3, 'GES-0086', 'Crear usuario de VPN para Diana Niño, instalar y conifigurar accesos en pc personal.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-07-08 00:00:00', '2025-07-09 00:00:00', 0, 0, NULL, NULL, '2025-07-09 00:00:00', '2025-07-09 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-08 00:00:00', '2026-05-06 03:49:05', NULL), (392, 3, 'GES-0087', 'Recuperacion de Partes en Portatil Dañado', '(Sin descripción)', 6, 2, 47, NULL, 234, 727, NULL, NULL, '2025-07-17 00:00:00', '2025-07-18 00:00:00', 0, 0, NULL, NULL, '2025-07-18 00:00:00', '2025-07-18 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-17 00:00:00', '2026-05-06 03:49:05', NULL), (393, 3, 'GES-0088', 'Configurar Portatil Acer con Dos usuarios Locales.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-07-17 00:00:00', '2025-07-18 00:00:00', 0, 0, NULL, NULL, '2025-07-18 00:00:00', '2025-07-18 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-17 00:00:00', '2026-05-06 03:49:05', NULL), (394, 3, 'GES-0089', 'Recuperacion archivo eliminado.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-07-28 00:00:00', '2025-07-25 00:00:00', 0, 0, NULL, NULL, '2025-07-25 00:00:00', '2025-07-25 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-28 00:00:00', '2026-05-06 03:49:05', NULL), (395, 3, 'GES-0090', 'Instalacion de Teracopy', '(Sin descripción)', 6, 2, 72, NULL, 244, 727, NULL, NULL, '2025-07-25 00:00:00', '2025-07-28 00:00:00', 0, 0, NULL, NULL, '2025-07-28 00:00:00', '2025-07-28 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-25 00:00:00', '2026-05-06 03:49:05', NULL), (396, 3, 'GES-0091', 'Recuperar archivos de Proyecto 224', '(Sin descripción)', 6, 2, 104, NULL, 230, 727, NULL, NULL, '2025-07-28 00:00:00', '2025-07-28 00:00:00', 0, 0, NULL, NULL, '2025-07-28 00:00:00', '2025-07-28 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-28 00:00:00', '2026-05-06 03:49:05', NULL), (397, 3, 'GES-0092', 'instalar Helisa y hoja de tiempo Equipo Sebastián Ramírez', '(Sin descripción)', 6, 2, 72, NULL, 244, 727, NULL, NULL, '2025-07-29 00:00:00', '2025-07-28 00:00:00', 0, 0, NULL, NULL, '2025-07-28 00:00:00', '2025-07-28 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-29 00:00:00', '2026-05-06 03:49:05', NULL), (398, 3, 'GES-0093', 'Me permito solicitar amablemente su colaboración brindando soporte para revisar el Excel de mi equipo asignado ya que no abre ningún archivo, ya reinicio el equipo y sigo sin poder abrir', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-07-30 00:00:00', '2025-08-19 00:00:00', 0, 0, NULL, NULL, '2025-08-19 00:00:00', '2025-08-19 00:00:00', 4, NULL, 0, NULL, NULL, '2025-07-30 00:00:00', '2026-05-06 03:49:05', NULL), (399, 3, 'GES-0094', 'Eliminar usuarios de Veronica Arias y realizar backup pst .', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-08-05 00:00:00', '2025-08-05 00:00:00', 0, 0, NULL, NULL, '2025-08-05 00:00:00', '2025-08-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-05 00:00:00', '2026-05-06 03:49:05', NULL), (400, 3, 'GES-0095', 'Permisos en el servidor segun matriz para Angie Cuervo', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-08-08 00:00:00', '2025-08-08 00:00:00', 0, 0, NULL, NULL, '2025-08-08 00:00:00', '2025-08-08 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-08 00:00:00', '2026-05-06 03:49:05', NULL), (401, 3, 'GES-0096', 'Revision de PC por lentitud en el BIOS.', '(Sin descripción)', 6, 2, 72, NULL, 229, 727, NULL, NULL, '2025-08-08 00:00:00', '2025-08-08 00:00:00', 0, 0, NULL, NULL, '2025-08-08 00:00:00', '2025-08-08 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-08 00:00:00', '2026-05-06 03:49:05', NULL), (402, 3, 'GES-0097', 'Buen día, solicito amablemente la restauración de un documento de excel el cual se borró por error.', '(Sin descripción)', 6, 2, 104, NULL, 625, 727, NULL, NULL, '2025-08-12 00:00:00', '2025-08-13 00:00:00', 0, 0, NULL, NULL, '2025-08-13 00:00:00', '2025-08-13 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-12 00:00:00', '2026-05-06 03:49:05', NULL), (403, 3, 'GES-0098', 'La presente con el fin de solicitar a ustedes la configuración de la VPN de Daniela Guevara y garantizar que tenga acceso a la Carpeta 3 del GsA-210 Según la matriz de permisos del servidor.', '(Sin descripción)', 6, 2, 104, NULL, 229, 727, NULL, NULL, '2025-08-12 00:00:00', '2025-08-13 00:00:00', 0, 0, NULL, NULL, '2025-08-13 00:00:00', '2025-08-13 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-12 00:00:00', '2026-05-06 03:49:05', NULL), (404, 3, 'GES-0099', 'Me permito solicitar su colaboración realizando la recuperación del archivo con nombre Formato Vacantes ONGC VL-1626321279-23 en power point el mismo se encentraba en la siguiente ruta: P:\\A_Proy_Ejecucion\\GsA-', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-08-14 00:00:00', '2025-08-15 00:00:00', 0, 0, NULL, NULL, '2025-08-15 00:00:00', '2025-08-15 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-14 00:00:00', '2026-05-06 03:49:05', NULL), (405, 3, 'GES-0100', 'Me pongo en contacto para solicitar de su soporte para acceder a mi VPN.', '(Sin descripción)', 6, 2, 104, NULL, 244, 727, NULL, NULL, '2025-08-19 00:00:00', '2025-08-20 00:00:00', 0, 0, NULL, NULL, '2025-08-20 00:00:00', '2025-08-20 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-19 00:00:00', '2026-05-06 03:49:05', NULL), (406, 3, 'GES-0101', 'Amablemente solicito su colaboración con programar el servidor para que se apague antes del corte de luz programado para el jueves 21 de agosto en el horario de 9:30 de la noche a 1:30 a.m. y que no tenga ninguna afectación así mismo contar con el se...', '(Sin descripción)', 6, 2, 47, NULL, 234, 727, NULL, NULL, '2025-08-19 00:00:00', '2025-08-21 00:00:00', 0, 0, NULL, NULL, '2025-08-22 00:00:00', '2025-08-22 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-19 00:00:00', '2026-05-06 03:49:05', NULL), (407, 3, 'GES-0102', 'por medio del presente correo, me permito solicitar su colaboración recuperando el archivo de nombre mencionado en el asunto el cual reposa en la siguiente Ruta: G:\\4_Recursos\\2_Gestion Proveedores\\4_Personas Naturales\\02_Proveedores\\Luisa Alvarez\\05...', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-08-20 00:00:00', '2025-08-20 00:00:00', 0, 0, NULL, NULL, '2025-08-20 00:00:00', '2025-08-20 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-20 00:00:00', '2026-05-06 03:49:05', NULL), (408, 3, 'GES-0103', 'Se requiere acceso por Rutsdesk a Contadores externos en pc de Contabilidad.', '(Sin descripción)', 6, 2, 72, NULL, 236, 727, NULL, NULL, '2025-08-27 00:00:00', '2025-08-27 00:00:00', 0, 0, NULL, NULL, '2025-08-27 00:00:00', '2025-08-27 00:00:00', 4, NULL, 0, NULL, NULL, '2025-08-27 00:00:00', '2026-05-06 03:49:05', NULL), (409, 3, 'GES-0104', 'Asignar clave a Anydesk', '(Sin descripción)', 6, 2, 88, NULL, 228, 727, NULL, NULL, '2025-09-05 00:00:00', '2025-09-05 00:00:00', 0, 0, NULL, NULL, '2025-09-05 00:00:00', '2025-09-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-09-05 00:00:00', '2026-05-06 03:49:05', NULL), (410, 3, 'GES-0105', 'Me permito solicitar amablemente su colaboración recuperando el archivo mencionado en el asunto el cual se encontraba guardado en la siguiente\n\nRuta: P:\\A_Proy_Ejecucion\\GsA-224_Frontera_EIAVIM-46ad\\1Inic\\15Proveedores\\Ordenes de Servicio|', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-09-05 00:00:00', '2025-09-05 00:00:00', 0, 0, NULL, NULL, '2025-09-05 00:00:00', '2025-09-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-09-05 00:00:00', '2026-05-06 03:49:05', NULL), (411, 3, 'GES-0106', 'Solicito amablemente su colaboración con el acceso al servidor para el usuario Auxiliar corporativo, los permisos que se requieren están descritos en la matriz del File Server y resaltados en amarillo', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-10-06 00:00:00', '2025-10-06 00:00:00', 0, 0, NULL, NULL, '2025-10-06 00:00:00', '2025-10-06 00:00:00', 4, NULL, 0, NULL, NULL, '2025-10-06 00:00:00', '2026-05-06 03:49:05', NULL), (412, 3, 'GES-0107', 'Revision de PC por fallas de microfono', '(Sin descripción)', 6, 2, 47, NULL, 234, 727, NULL, NULL, '2025-10-06 00:00:00', '2025-10-07 00:00:00', 0, 0, NULL, NULL, '2025-10-07 00:00:00', '2025-10-07 00:00:00', 4, NULL, 0, NULL, NULL, '2025-10-06 00:00:00', '2026-05-06 03:49:05', NULL), (413, 3, 'GES-0108', 'Por medio del presente correo, solicito amablemente su colaboración para realizar las siguientes acciones relacionadas con la cuenta corporativa que manejaba Yulieth Velasquez, teniendo en cuenta que ya no trabaja con GessiG.\nRetirar todos los acceso...', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-10-06 00:00:00', '2025-10-07 00:00:00', 0, 0, NULL, NULL, '2025-10-07 00:00:00', '2025-10-07 00:00:00', 4, NULL, 0, NULL, NULL, '2025-10-06 00:00:00', '2026-05-06 03:49:05', NULL), (414, 3, 'GES-0109', 'Solicito amablemente su colaboración realizando la recuperación de un archivo en Excel no recuerdo el nombre por lo que agradezco se pongan en contacto conmigo para revisar este archivo se encuentra en la siguiente ruta: G:\\1_Gestion_Estrategica\\8_Se...', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-11-05 00:00:00', '2025-11-05 00:00:00', 0, 0, NULL, NULL, '2025-11-05 00:00:00', '2025-11-05 00:00:00', 4, NULL, 0, NULL, NULL, '2025-11-05 00:00:00', '2026-05-06 03:49:05', NULL), (415, 3, 'GES-0110', 'Error en Office Macros', '(Sin descripción)', 6, 2, 72, NULL, 227, 727, NULL, NULL, '2025-11-12 00:00:00', '2025-11-18 00:00:00', 0, 0, NULL, NULL, '2025-11-18 00:00:00', '2025-11-18 00:00:00', 4, NULL, 0, NULL, NULL, '2025-11-12 00:00:00', '2026-05-06 03:49:05', NULL), (416, 3, 'GES-0111', 'Solicito su apoyo para realizar las configuraciones necesarias para el ingreso del colaborador Julio Cañas', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-11-06 00:00:00', '2025-11-13 00:00:00', 0, 0, NULL, NULL, '2025-11-13 00:00:00', '2025-11-13 00:00:00', 4, NULL, 0, NULL, NULL, '2025-11-06 00:00:00', '2026-05-06 03:49:05', NULL), (417, 3, 'GES-0112', 'me permito solicitar amablemente su colaboración recuperando el siguiente archivo:\n\nRuta: P:\\A_Proy_Ejecucion\\GsA-210_ONGC_Modif_Licencias\\1Inic\\15Proveedores\\OS\nNombre Archivo: DM_OS-249-2025_GsA-210', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-11-20 00:00:00', '2025-11-20 00:00:00', 0, 0, NULL, NULL, '2025-11-20 00:00:00', '2025-11-20 00:00:00', 4, NULL, 0, NULL, NULL, '2025-11-20 00:00:00', '2026-05-06 03:49:05', NULL), (418, 3, 'GES-0113', 'Por medio del presente me permito solicitar cordialmente el cambio de la VPN de Karen Bermudez a un nuevo equipo.', '(Sin descripción)', 6, 2, 104, NULL, 239, 727, NULL, NULL, '2025-11-28 00:00:00', '2025-11-28 00:00:00', 0, 0, NULL, NULL, '2025-11-28 00:00:00', '2025-11-28 00:00:00', 4, NULL, 0, NULL, NULL, '2025-11-28 00:00:00', '2026-05-06 03:49:05', NULL), (419, 3, 'GES-0114', 'Direccionar la hoja a de tiempo a ruta por filesgessig nombre de archivo: Hoja de Tiempo C_Costo 2023', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2025-12-05 00:00:00', '2025-12-31 00:00:00', 0, 0, NULL, NULL, '2025-12-31 00:00:00', '2025-12-31 00:00:00', 4, NULL, 0, NULL, NULL, '2025-12-05 00:00:00', '2026-05-06 03:49:05', NULL), (420, 3, 'GES-0115', 'Solicito amablemente su colaboración dando el siguiente permiso al usuario mencionado en el asunto el cual se encuentra en el portátil de campo AsusVivobook', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-12-05 00:00:00', '2025-12-09 00:00:00', 0, 0, NULL, NULL, '2025-12-09 00:00:00', '2025-12-09 00:00:00', 4, NULL, 0, NULL, NULL, '2025-12-05 00:00:00', '2026-05-06 03:49:05', NULL), (421, 3, 'GES-0116', 'Solicito amablemente su colaboración activando la VPN en el equipo de Laura Zambrano la cual va a quedar con el usuario de Julio Cañas y posteriormente dar acceso al servidor a las carpetas mencionadas en la matriz', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2025-12-18 00:00:00', '2025-12-22 00:00:00', 0, 0, NULL, NULL, '2025-12-22 00:00:00', '2025-12-22 00:00:00', 4, NULL, 0, NULL, NULL, '2025-12-18 00:00:00', '2026-05-06 03:49:05', NULL), (422, 3, 'GES-0117', 'De manera atenta me permito solicitar la instalación del scanner en el portátil de contabilidad', '(Sin descripción)', 6, 2, 72, NULL, 228, 727, NULL, NULL, '2025-12-22 00:00:00', '2025-12-22 00:00:00', 0, 0, NULL, NULL, '2025-12-23 00:00:00', '2025-12-23 00:00:00', 4, NULL, 0, NULL, NULL, '2025-12-22 00:00:00', '2026-05-06 03:49:05', NULL), (423, 3, 'GES-0118', 'Falla en imagen del monitor', '(Sin descripción)', 6, 2, 47, NULL, 241, 727, NULL, NULL, '2026-01-19 00:00:00', '2026-01-21 00:00:00', 0, 0, NULL, NULL, '2026-01-21 00:00:00', '2026-01-21 00:00:00', 4, NULL, 0, NULL, NULL, '2026-01-19 00:00:00', '2026-05-06 03:49:05', NULL), (424, 3, 'GES-0119', 'Falla en excel y lentitud en pc', '(Sin descripción)', 6, 2, 72, NULL, 228, 727, NULL, NULL, '2026-01-26 00:00:00', '2026-01-26 00:00:00', 0, 0, NULL, NULL, '2026-01-26 00:00:00', '2026-01-26 00:00:00', 4, NULL, 0, NULL, NULL, '2026-01-26 00:00:00', '2026-05-06 03:49:05', NULL), (425, 3, 'GES-0120', 'Recuperacion de archivo', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2026-01-27 00:00:00', '2026-01-27 00:00:00', 0, 0, NULL, NULL, '2026-01-27 00:00:00', '2026-01-27 00:00:00', 4, NULL, 0, NULL, NULL, '2026-01-27 00:00:00', '2026-05-06 03:49:05', NULL), (426, 3, 'GES-0121', 'Error de configuración en Scanner', '(Sin descripción)', 6, 2, 72, NULL, 227, 727, NULL, NULL, '2026-01-29 00:00:00', '2026-01-30 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-01-29 00:00:00', '2026-05-06 03:49:05', NULL), (427, 3, 'GES-0122', 'Mediante el presente correo, me permito solicitar amablemente dando acceso a las carpetas resaltadas en amarillo en la matriz de permisos a las personas mencionadas allí mismo ', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2026-01-23 00:00:00', '2026-01-28 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-01-23 00:00:00', '2026-05-06 03:49:05', NULL), (428, 3, 'GES-0123', 'Buenos días por medio de la presente y de manera cordial solicito su apoyo para reconectar al servidor a la profesional Stella Téllez', '(Sin descripción)', 6, 2, 104, NULL, 241, 727, NULL, NULL, '2026-02-06 00:00:00', '2026-02-06 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-02-06 00:00:00', '2026-05-06 03:49:05', NULL), (429, 3, 'GES-0124', 'Agradezco su colaboración validando si en la siguiente ruta hay un archivo con el nombre de Adriana Sanchez o Catalina Sanchez esta carpeta fue creada en el 2024 \n\nRuta 1: G:\\4_Recursos\\2_Gestion Proveedores\\4_Personas Naturales\\02_Proveedores\nRuta 2...', '(Sin descripción)', 6, 2, 189, NULL, 234, 727, NULL, NULL, '2026-02-06 00:00:00', '2026-02-06 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-02-06 00:00:00', '2026-05-06 03:49:05', NULL); INSERT INTO `tickets` (`id`, `company_id`, `number`, `title`, `description`, `status_id`, `priority_id`, `category_id`, `type_id`, `requester_id`, `assignee_id`, `department_id`, `asset_id`, `sla_response_due`, `sla_resolution_due`, `sla_response_breached`, `sla_resolution_breached`, `sla_warning_sent_at`, `first_response_at`, `resolved_at`, `closed_at`, `satisfaction_score`, `satisfaction_token`, `ai_kb_suggested`, `satisfaction_comment`, `satisfaction_submitted_at`, `created_at`, `updated_at`, `deleted_at`) VALUES (430, 3, 'GES-0125', 'Solicito de manera amable su colaboración con acceso a la VPN y a la carpeta descrita en la matriz del File Server la cual se encuentra resaltada en amarillo, estos accesos son para Marcela Fonseca', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2026-02-10 00:00:00', '2026-02-10 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-02-10 00:00:00', '2026-05-06 03:49:05', NULL), (431, 3, 'GES-0126', 'Solicito amablemente su colaboración realizando la recuperación de una carpeta de nombre Distribución y suministros ServiseG la cual reposa en la siguiente ruta: G:\\4_Recursos\\2_Gestion Proveedores\\3_Personas Juridicas', '(Sin descripción)', 6, 2, 189, NULL, 234, 727, NULL, NULL, '2026-03-12 00:00:00', '2026-03-12 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-03-12 00:00:00', '2026-05-06 03:49:05', NULL), (432, 3, 'GES-0127', 'Por medio del presente correo, solicito amablemente su colaboración para realizar las siguientes acciones relacionadas con la cuenta corporativa que manejaba Laura Zambrano, teniendo en cuenta que ya no trabaja con GessiG.\nRetirar todos los accesos q...', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2026-03-26 00:00:00', '2026-03-26 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-03-26 00:00:00', '2026-05-06 03:49:05', NULL), (433, 3, 'GES-0128', 'Por medio del presente correo, solicito amablemente su colaboración para realizar las siguientes acciones relacionadas con la cuenta corporativa que manejaba Cesar Parra, teniendo en cuenta que ya no trabaja con GessiG.\nRetirar todos los accesos que...', '(Sin descripción)', 6, 2, 72, NULL, 234, 727, NULL, NULL, '2026-03-26 00:00:00', '2026-03-26 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-03-26 00:00:00', '2026-05-06 03:49:05', NULL), (434, 3, 'GES-0129', 'Solicito de manera amable su colaboración con acceso a la carpeta descrita en la matriz del File Server la cual se encuentra resaltada en amarillo, estos accesos son para Daniela Prieto\n(Ver Imagen)\nPROYECTOS\nA_PROY_EJECUCION\nGsA-224_Frontera_EIAVIM-...', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2026-03-31 00:00:00', '2026-03-31 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-03-31 00:00:00', '2026-05-06 03:49:05', NULL), (435, 3, 'GES-0130', 'Lentitud en PC y acceso a Hoja de trabajo', '(Sin descripción)', 6, 2, 72, NULL, 233, 727, NULL, NULL, '2026-04-07 00:00:00', '2026-04-07 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-04-07 00:00:00', '2026-05-06 03:49:05', NULL), (436, 3, 'GES-0131', 'Por medio del presente correo solicito amablemente la configuración de la VPN de usuaria Karen Bermudez en un nuevo PC, dado el cambio de este para el día de mañana 8 de abril a las 8 am.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2026-04-07 00:00:00', '2026-04-07 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-04-07 00:00:00', '2026-05-06 03:49:05', NULL), (437, 3, 'GES-0132', 'De manera atenta me permito solicitar la actualización de RustDesk del computador y portátil de contabilidad, ya que al conectarse no es posible.', '(Sin descripción)', 6, 2, 72, NULL, 228, 727, NULL, NULL, '2026-04-16 00:00:00', '2026-04-16 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-04-16 00:00:00', '2026-05-06 03:49:05', NULL), (438, 3, 'GES-0133', 'Solicito amablemente su colaboración brindando soporte a Diego Ardila. con la conexión a la VPN en su equipo de casa', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2026-04-20 00:00:00', '2026-04-20 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-04-20 00:00:00', '2026-05-06 03:49:05', NULL), (439, 3, 'GES-0134', 'Revision de VPN', '(Sin descripción)', 6, 2, 104, NULL, 231, 727, NULL, NULL, '2026-04-17 00:00:00', '2026-04-17 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-04-17 00:00:00', '2026-05-06 03:49:05', NULL), (440, 3, 'GES-0135', 'De acuerdo con la solicitud realizada por la ingeniera Catalina, solicito amablemente su colaboración para otorgar acceso a la carpeta descrita en la matriz, previamente resaltada en amarillo, a las personas allí relacionadas.', '(Sin descripción)', 6, 2, 104, NULL, 234, 727, NULL, NULL, '2026-04-28 00:00:00', '2026-04-29 00:00:00', 0, 0, NULL, NULL, NULL, NULL, 4, NULL, 0, NULL, NULL, '2026-04-28 00:00:00', '2026-05-06 03:49:05', NULL), (441, 3, 'GES-0136', 'Modificar cuenta de correo', 'Amablemente solicito su colaboración para realizar el cambio de nombre del correo que actualmente utiliza Sebastián Ramírez (sebastian.ramirez@gessig.com). Se requiere que la dirección principal sea gestionhumana@gessig.com, manteniendo a Sebastián Ramírez como alias.', 2, 2, 80, 2, 41, 727, 21, NULL, '2026-05-06 04:05:10', '2026-05-06 20:05:10', 0, 0, NULL, NULL, NULL, NULL, NULL, NULL, 0, NULL, NULL, '2026-05-05 20:05:10', '2026-05-06 03:49:05', NULL), (515, 4, 'RQ-0001', 'test correro', 'test correo', 4, 1, 111, 4, 41, 727, 24, NULL, '2026-05-07 01:23:24', '2026-05-09 01:23:24', 0, 0, NULL, NULL, NULL, NULL, NULL, NULL, 0, NULL, NULL, '2026-05-06 01:23:24', '2026-05-06 01:23:44', NULL), (516, 3, 'GES-0137', 'Falla de impresoa', 'No puedo imprimir', 2, 2, 54, 1, 234, 727, 13, NULL, '2026-05-06 23:17:11', '2026-05-07 15:17:11', 0, 0, NULL, NULL, NULL, NULL, NULL, NULL, 0, NULL, NULL, '2026-05-06 15:17:11', '2026-05-06 15:17:11', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_attachments` -- CREATE TABLE `ticket_attachments` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `comment_id` bigint UNSIGNED DEFAULT NULL, `user_id` bigint UNSIGNED NOT NULL, `original_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `stored_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `mime_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `size` bigint UNSIGNED NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_categories` -- CREATE TABLE `ticket_categories` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `icon` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'tag', `color` varchar(7) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#2E86AB', `parent_id` bigint UNSIGNED DEFAULT NULL, `active` tinyint(1) NOT NULL DEFAULT '1', `order` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_categories` -- INSERT INTO `ticket_categories` (`id`, `company_id`, `name`, `description`, `icon`, `color`, `parent_id`, `active`, `order`, `created_at`, `updated_at`) VALUES (46, 4, 'Hardware', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (47, 3, 'Hardware', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (48, 1, 'Hardware', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (49, 4, 'Computadores', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (50, 3, 'Computadores', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (52, 1, 'Computadores', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (53, 4, 'Impresoras', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (54, 3, 'Impresoras', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (55, 1, 'Impresoras', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (56, 4, 'Periféricos', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (57, 3, 'Periféricos', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (59, 1, 'Periféricos', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (60, 4, 'Servidores', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (61, 3, 'Servidores', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (63, 1, 'Servidores', NULL, 'tag', '#E74C3C', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (64, 4, 'Software', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (65, 3, 'Software', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (66, 1, 'Software', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (67, 4, 'Sistema Operativo', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (68, 3, 'Sistema Operativo', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (70, 1, 'Sistema Operativo', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (71, 4, 'Office / Productividad', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (72, 3, 'Office / Productividad', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (74, 1, 'Office / Productividad', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (75, 4, 'Aplicaciones internas', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (76, 3, 'Aplicaciones internas', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (78, 1, 'Aplicaciones internas', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (79, 4, 'Correo electrónico', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (80, 3, 'Correo electrónico', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (82, 1, 'Correo electrónico', NULL, 'tag', '#2E86AB', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (83, 4, 'Red', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (84, 3, 'Red', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (86, 1, 'Red', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (87, 4, 'Internet', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (88, 3, 'Internet', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (90, 1, 'Internet', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (91, 4, 'Wi-Fi', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (92, 3, 'Wi-Fi', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (94, 1, 'Wi-Fi', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (95, 4, 'VPN', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (96, 3, 'VPN', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (98, 1, 'VPN', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (99, 4, 'Conectividad interna', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (100, 3, 'Conectividad interna', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (102, 1, 'Conectividad interna', NULL, 'tag', '#27AE60', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (103, 4, 'Accesos', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (104, 3, 'Accesos', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (106, 1, 'Accesos', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (107, 4, 'Creación de usuario', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (108, 3, 'Creación de usuario', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (110, 1, 'Creación de usuario', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (111, 4, 'Reseteo de contraseña', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (112, 3, 'Reseteo de contraseña', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (114, 1, 'Reseteo de contraseña', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (115, 4, 'Permisos', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (116, 3, 'Permisos', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (118, 1, 'Permisos', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (119, 4, 'Bloqueo de cuenta', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (120, 3, 'Bloqueo de cuenta', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (122, 1, 'Bloqueo de cuenta', NULL, 'tag', '#F39C12', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (123, 4, 'Otros', NULL, 'tag', '#6C757D', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (124, 3, 'Otros', NULL, 'tag', '#6C757D', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (126, 1, 'Otros', NULL, 'tag', '#6C757D', NULL, 1, 0, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (127, 4, 'LINIX', NULL, 'tag', '#2E86AB', NULL, 1, 1, '2026-03-31 04:10:46', '2026-03-31 04:10:46'), (128, 3, 'LINIX', NULL, 'tag', '#2E86AB', NULL, 1, 1, '2026-03-31 04:10:46', '2026-03-31 04:10:46'), (130, 1, 'LINIX', NULL, 'tag', '#2E86AB', NULL, 1, 1, '2026-03-31 04:10:46', '2026-03-31 04:10:46'), (131, 4, 'WORMANAGER', NULL, 'tag', '#2E86AB', NULL, 1, 2, '2026-03-31 04:10:46', '2026-03-31 04:10:46'), (132, 3, 'WORMANAGER', NULL, 'tag', '#2E86AB', NULL, 1, 2, '2026-03-31 04:10:46', '2026-03-31 04:10:46'), (134, 1, 'WORMANAGER', NULL, 'tag', '#2E86AB', NULL, 1, 2, '2026-03-31 04:10:46', '2026-03-31 04:10:46'), (173, 1, 'Correo', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:45:11', '2026-05-05 18:45:11'), (174, 1, 'Red / Internet', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:45:11', '2026-05-05 18:45:11'), (175, 1, 'Cuentas / Acceso', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:45:11', '2026-05-05 18:45:11'), (176, 1, 'Telefonía', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:45:11', '2026-05-05 18:45:11'), (177, 1, 'Solicitudes', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:45:11', '2026-05-05 18:45:11'), (178, 1, 'General', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:45:11', '2026-05-05 18:45:11'), (183, 3, 'Correo', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:38', '2026-05-05 18:47:38'), (184, 3, 'Red / Internet', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:38', '2026-05-05 18:47:38'), (185, 3, 'Cuentas / Acceso', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:38', '2026-05-05 18:47:38'), (186, 3, 'Telefonía', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:38', '2026-05-05 18:47:38'), (187, 3, 'Solicitudes', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:38', '2026-05-05 18:47:38'), (188, 3, 'General', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:38', '2026-05-05 18:47:38'), (189, 3, 'Backup en la nube', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:40', '2026-05-05 18:47:40'), (190, 3, 'Impresora', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:42', '2026-05-05 18:47:42'), (191, 3, 'Antivirus', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:47:46', '2026-05-05 18:47:46'), (192, 3, 'Helisa', NULL, 'tag', '#64748b', NULL, 1, 0, '2026-05-05 18:50:10', '2026-05-05 18:50:10'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_comments` -- CREATE TABLE `ticket_comments` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `body` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `is_internal` tinyint(1) NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_history` -- CREATE TABLE `ticket_history` ( `id` bigint UNSIGNED NOT NULL, `ticket_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `action` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `field_changed` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `old_value` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `new_value` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `description` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_history` -- INSERT INTO `ticket_history` (`id`, `ticket_id`, `user_id`, `action`, `field_changed`, `old_value`, `new_value`, `description`, `created_at`, `updated_at`) VALUES (137, 441, 41, 'created', NULL, NULL, NULL, 'Ticket TKT-7090 creado', '2026-05-05 20:05:10', '2026-05-05 20:05:10'), (141, 515, 41, 'created', NULL, NULL, NULL, 'Ticket RQ-0001 creado', '2026-05-06 01:23:25', '2026-05-06 01:23:25'), (142, 515, 41, 'status_changed', 'status', 'Nuevo', 'Pendiente Usuario', 'Estado cambiado de \'Nuevo\' a \'Pendiente Usuario\'', '2026-05-06 01:23:45', '2026-05-06 01:23:45'), (143, 516, 234, 'created', NULL, NULL, NULL, 'Ticket GES-0137 creado', '2026-05-06 15:17:12', '2026-05-06 15:17:12'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_priorities` -- CREATE TABLE `ticket_priorities` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `level` tinyint NOT NULL DEFAULT '1', `color` varchar(7) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#6C757D', `badge_color` varchar(30) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'bg-gray-100 text-gray-800', `sla_response_hours` int NOT NULL DEFAULT '24', `sla_resolution_hours` int NOT NULL DEFAULT '72', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_priorities` -- INSERT INTO `ticket_priorities` (`id`, `name`, `level`, `color`, `badge_color`, `sla_response_hours`, `sla_resolution_hours`, `active`, `created_at`, `updated_at`) VALUES (1, 'Baja', 1, '#6C757D', 'bg-gray-100 text-gray-800', 24, 72, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (2, 'Media', 2, '#2E86AB', 'bg-gray-100 text-gray-800', 8, 24, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (3, 'Alta', 3, '#F39C12', 'bg-gray-100 text-gray-800', 2, 8, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (4, 'Crítica', 4, '#E74C3C', 'bg-gray-100 text-gray-800', 1, 4, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_statuses` -- CREATE TABLE `ticket_statuses` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `color` varchar(7) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#6C757D', `badge_color` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'bg-gray-100 text-gray-800', `is_initial` tinyint(1) NOT NULL DEFAULT '0', `is_final` tinyint(1) NOT NULL DEFAULT '0', `is_pending` tinyint(1) NOT NULL DEFAULT '0', `allowed_next` json DEFAULT NULL, `order` int NOT NULL DEFAULT '0', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_statuses` -- INSERT INTO `ticket_statuses` (`id`, `name`, `color`, `badge_color`, `is_initial`, `is_final`, `is_pending`, `allowed_next`, `order`, `active`, `created_at`, `updated_at`) VALUES (1, 'Nuevo', '#2E86AB', 'bg-gray-100 text-gray-800', 1, 0, 0, NULL, 1, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (2, 'Asignado', '#8E44AD', 'bg-gray-100 text-gray-800', 0, 0, 0, NULL, 2, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (3, 'En Progreso', '#F39C12', 'bg-gray-100 text-gray-800', 0, 0, 0, NULL, 3, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (4, 'Pendiente Usuario', '#E67E22', 'bg-gray-100 text-gray-800', 0, 0, 1, NULL, 4, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (5, 'Resuelto', '#27AE60', 'bg-gray-100 text-gray-800', 0, 0, 0, NULL, 5, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (6, 'Cerrado', '#6C757D', 'bg-gray-100 text-gray-800', 0, 1, 0, NULL, 6, 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ticket_types` -- CREATE TABLE `ticket_types` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `description` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `icon` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'ticket', `active` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ticket_types` -- INSERT INTO `ticket_types` (`id`, `name`, `description`, `icon`, `active`, `created_at`, `updated_at`) VALUES (1, 'Incidente', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (2, 'Solicitud de Servicio', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (3, 'Problema', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (4, 'Cambio', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'), (5, 'Consulta', NULL, 'ticket', 1, '2026-02-26 05:13:39', '2026-02-26 05:13:39'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `company_id` bigint UNSIGNED DEFAULT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `phone` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `extension` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `position` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `location` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `avatar` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `is_active` tinyint(1) NOT NULL DEFAULT '1', `is_available` tinyint(1) NOT NULL DEFAULT '1', `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `remember_token` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `department_id` bigint UNSIGNED DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `company_id`, `name`, `email`, `phone`, `extension`, `position`, `location`, `avatar`, `is_active`, `is_available`, `email_verified_at`, `password`, `remember_token`, `created_at`, `updated_at`, `department_id`) VALUES (41, 1, 'Administrador Fycls', 'admin@fycls.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$12$ZzkRhUNwCw0c891d/F7OX.WvwyFOgcKkhZA.eDj7vDo9cni7K43v2', NULL, '2026-05-02 02:27:35', '2026-06-03 02:05:46', NULL), (42, 1, 'Procesos Fycls', 'procesos@fycls.com', '3187777152', NULL, 'Coordinador Soporte Tecnico', NULL, NULL, 1, 1, NULL, '$2y$12$KgpviijAj/CkLb6j9yNa2Ofj0ESHSIP9Vyfh4u47liysIdUNg6BIm', NULL, '2026-05-02 02:27:35', '2026-05-05 20:11:01', NULL), (44, 3, 'Usuario Gessig', 'usuario@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$12$BAt7PHYNBvTOB3BRzcHDe.oVNU8T3K6A97AOF/1XoHD3Oo28D7Ruy', NULL, '2026-05-02 02:27:35', '2026-05-02 09:25:33', NULL), (45, 4, 'Usuario Trexdi', 'usuario@trexdi.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$d5vfvvImTR2bMcrsHl9A8uaz1gMUvo8i0WzPvut1tQa59/rlLOr1y', NULL, '2026-05-02 02:27:35', '2026-05-02 02:27:35', NULL), (225, 1, 'John Freddy Moreno', 'john.moreno@fyclsingenieria.com', NULL, NULL, 'Jefe de Tecnologia', NULL, NULL, 1, 1, NULL, '$2y$12$LXZdp//BmUiIiytKCnHrbuLKiwT34daJ0UbqlA17ogSfIfxSP7SNe', NULL, '2026-04-05 21:13:50', '2026-04-05 21:17:14', NULL), (226, 3, 'Rocio Rojas', 'rocio.rojas@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (227, 3, 'Paola Ramirez', 'paola.ramirez@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (228, 3, 'Lucy Anzola', 'contabilidad@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$12$4mguLnsintm3ZPbI.rtTcuyJVBUcM6pvevgusjojt0Iv9Fi6EWPzC', NULL, '2026-05-05 21:51:36', '2026-05-06 11:21:41', NULL), (229, 3, 'Catalina Sepulveda', 'catalina.sepulveda@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (230, 3, 'Carlos Parra', 'carlos.parra@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (231, 3, 'Julián Rozo', 'profesionaltematico@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (232, 3, 'Monica Garcia', 'Monica.garcia@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (233, 3, 'Wilder Gomez', 'fayad.gomez@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (234, 3, 'Natalia Ortiz', 'gestion@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$12$B4jmsxbNC1Zzz/eqHj2P9.eQXND2AcfjF8izI5rK9ZCU7wxOiNjqO', NULL, '2026-05-05 21:51:36', '2026-05-06 14:51:12', NULL), (235, 3, 'Rene Alfonso', 'rene.alfonso@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (236, 3, 'Monica Fernandez', 'monica.fernandez@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$12$J3YUhEam5gCFCFU7oDaQceJdTZFUiSydQc1KFjnbNKw0rGBtfTbrG', NULL, '2026-05-05 21:51:36', '2026-05-06 14:55:34', NULL), (237, 3, 'Luis Parra', 'luis.parra@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (238, 3, 'Diego Ardila Vega', 'diego.ardila@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (239, 3, 'Karen Bermudez Chiguazuque', 'karen.bermudez@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (240, 3, 'Daniela Prieto', 'profesionaltematico1@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (241, 3, 'Angie Cuervo', 'comercial@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (242, 3, 'Stella Téllez', 'stella.tellez@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (243, 3, 'Linda Pinto', 'linda.pinto@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (244, 3, 'Sebastian Ramírez', 'gestionhumana@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (245, 3, 'Julio Cañas', 'julio.canas@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (246, 3, 'René Sánchez', 'rene.sanchez@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$10$sw.UW1cjSlvUlOePnnrpIeFDv5EiPevICJ.0MSH3Lm8RoUHFBOJY.', NULL, '2026-05-05 21:51:36', '2026-05-05 21:51:36', NULL), (625, 3, 'Diego Ardila Vega', 'diego.ardila.vega@gessig.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$12$BoZVxqa3jAqntjx4ojyI9OMjdcFPJN1OWXpTMZNPeJ5B2EMhnUU12', NULL, '2026-05-05 18:47:49', '2026-05-05 18:47:49', NULL), (727, 1, 'Soporte Fycls', 'soporte@fycls.com', NULL, NULL, 'Mesa de Ayuda', NULL, NULL, 1, 1, NULL, '$2y$12$7CFGcnO5Q5oX7VVJ2/MlbeF2W9/O9gwuVNbw6Ng9bvTu4OpxKiI1S', NULL, '2026-05-06 01:14:19', '2026-06-02 21:14:41', 11), (730, NULL, 'Mesa de Ayuda', 'mesadeayuda@fycls.com', NULL, NULL, NULL, NULL, NULL, 1, 1, NULL, '$2y$12$ZhyvsnJEM8KzSdWsmAbdpO9dhVsPzeTOE7Siou0ANtxwRi5Nwjy.i', NULL, '2026-05-06 14:31:14', '2026-05-06 14:37:48', 8); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `activity_log` -- ALTER TABLE `activity_log` ADD PRIMARY KEY (`id`), ADD KEY `subject` (`subject_type`,`subject_id`), ADD KEY `causer` (`causer_type`,`causer_id`), ADD KEY `activity_log_log_name_index` (`log_name`); -- -- Indices de la tabla `agent_groups` -- ALTER TABLE `agent_groups` ADD PRIMARY KEY (`id`), ADD KEY `idx_groups_company` (`company_id`); -- -- Indices de la tabla `agent_group_user` -- ALTER TABLE `agent_group_user` ADD PRIMARY KEY (`agent_group_id`,`user_id`), ADD KEY `agent_group_user_user_id_foreign` (`user_id`); -- -- Indices de la tabla `ai_classifications` -- ALTER TABLE `ai_classifications` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `ai_classifications_ticket_id_unique` (`ticket_id`), ADD KEY `ai_classifications_suggested_category_id_foreign` (`suggested_category_id`), ADD KEY `ai_classifications_suggested_priority_id_foreign` (`suggested_priority_id`); -- -- Indices de la tabla `ai_kb_drafts` -- ALTER TABLE `ai_kb_drafts` ADD PRIMARY KEY (`id`), ADD KEY `ai_kb_drafts_ticket_id_foreign` (`ticket_id`), ADD KEY `ai_kb_drafts_category_id_foreign` (`category_id`), ADD KEY `ai_kb_drafts_published_article_id_foreign` (`published_article_id`); -- -- Indices de la tabla `ai_keyword_rules` -- ALTER TABLE `ai_keyword_rules` ADD PRIMARY KEY (`id`), ADD KEY `ai_keyword_rules_entity_type_entity_id_index` (`entity_type`,`entity_id`); -- -- Indices de la tabla `ai_response_templates` -- ALTER TABLE `ai_response_templates` ADD PRIMARY KEY (`id`), ADD KEY `ai_response_templates_category_id_foreign` (`category_id`); -- -- Indices de la tabla `assets` -- ALTER TABLE `assets` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `uniq_company_code` (`company_id`,`code`), ADD KEY `assets_category_id_foreign` (`category_id`), ADD KEY `assets_model_id_foreign` (`model_id`), ADD KEY `assets_department_id_foreign` (`department_id`), ADD KEY `assets_status_category_id_index` (`status`,`category_id`), ADD KEY `assets_assigned_to_index` (`assigned_to`), ADD KEY `idx_assets_company` (`company_id`), ADD KEY `idx_parent_asset` (`parent_asset_id`); -- -- Indices de la tabla `asset_assignments` -- ALTER TABLE `asset_assignments` ADD PRIMARY KEY (`id`), ADD KEY `asset_assignments_asset_id_foreign` (`asset_id`), ADD KEY `asset_assignments_user_id_foreign` (`user_id`), ADD KEY `asset_assignments_assigned_by_foreign` (`assigned_by`); -- -- Indices de la tabla `asset_categories` -- ALTER TABLE `asset_categories` ADD PRIMARY KEY (`id`), ADD KEY `idx_assetcat_company` (`company_id`); -- -- Indices de la tabla `asset_custom_fields` -- ALTER TABLE `asset_custom_fields` ADD PRIMARY KEY (`id`), ADD KEY `asset_custom_fields_category_id_foreign` (`category_id`); -- -- Indices de la tabla `asset_field_values` -- ALTER TABLE `asset_field_values` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `asset_field_values_asset_id_field_id_unique` (`asset_id`,`field_id`), ADD KEY `asset_field_values_field_id_foreign` (`field_id`); -- -- Indices de la tabla `asset_interventions` -- ALTER TABLE `asset_interventions` ADD PRIMARY KEY (`id`), ADD KEY `asset_interventions_asset_id_foreign` (`asset_id`), ADD KEY `asset_interventions_technician_id_foreign` (`technician_id`), ADD KEY `asset_interventions_ticket_id_foreign` (`ticket_id`); -- -- Indices de la tabla `asset_manufacturers` -- ALTER TABLE `asset_manufacturers` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `asset_manufacturers_name_unique` (`name`); -- -- Indices de la tabla `asset_models` -- ALTER TABLE `asset_models` ADD PRIMARY KEY (`id`), ADD KEY `asset_models_manufacturer_id_foreign` (`manufacturer_id`), ADD KEY `asset_models_category_id_foreign` (`category_id`); -- -- Indices de la tabla `automation_logs` -- ALTER TABLE `automation_logs` ADD PRIMARY KEY (`id`), ADD KEY `automation_logs_ticket_id_foreign` (`ticket_id`), ADD KEY `automation_logs_rule_id_executed_at_index` (`rule_id`,`executed_at`); -- -- Indices de la tabla `automation_rules` -- ALTER TABLE `automation_rules` ADD PRIMARY KEY (`id`), ADD KEY `idx_autorules_company` (`company_id`); -- -- Indices de la tabla `business_hours` -- ALTER TABLE `business_hours` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `business_hours_day_company_unique` (`day_of_week`,`company_id`), ADD KEY `idx_bizhrs_company` (`company_id`); -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `companies` -- ALTER TABLE `companies` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `companies_slug_unique` (`slug`), ADD KEY `companies_is_active_index` (`is_active`), ADD KEY `companies_is_operator_index` (`is_operator`); -- -- Indices de la tabla `configurations` -- ALTER TABLE `configurations` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `configurations_key_unique` (`key`); -- -- Indices de la tabla `departments` -- ALTER TABLE `departments` ADD PRIMARY KEY (`id`), ADD KEY `departments_parent_id_foreign` (`parent_id`), ADD KEY `departments_manager_id_foreign` (`manager_id`), ADD KEY `idx_depts_company` (`company_id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `kb_articles` -- ALTER TABLE `kb_articles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `kb_articles_slug_unique` (`slug`), ADD KEY `kb_articles_category_id_foreign` (`category_id`), ADD KEY `kb_articles_author_id_foreign` (`author_id`), ADD KEY `idx_kbart_company` (`company_id`); ALTER TABLE `kb_articles` ADD FULLTEXT KEY `kb_articles_title_excerpt_fulltext` (`title`,`excerpt`); -- -- Indices de la tabla `kb_categories` -- ALTER TABLE `kb_categories` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `kb_categories_slug_unique` (`slug`), ADD KEY `kb_categories_parent_id_foreign` (`parent_id`), ADD KEY `idx_kbcat_company` (`company_id`); -- -- Indices de la tabla `kb_votes` -- ALTER TABLE `kb_votes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `kb_votes_article_id_user_id_unique` (`article_id`,`user_id`), ADD KEY `kb_votes_user_id_foreign` (`user_id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD PRIMARY KEY (`permission_id`,`model_id`,`model_type`), ADD KEY `model_has_permissions_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD PRIMARY KEY (`role_id`,`model_id`,`model_type`), ADD KEY `model_has_roles_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `nexus_notifications` -- ALTER TABLE `nexus_notifications` ADD PRIMARY KEY (`id`), ADD KEY `nexus_notifications_user_id_read_at_index` (`user_id`,`read_at`); -- -- Indices de la tabla `notifications` -- ALTER TABLE `notifications` ADD PRIMARY KEY (`id`), ADD KEY `notifications_notifiable_type_notifiable_id_index` (`notifiable_type`,`notifiable_id`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `permissions` -- ALTER TABLE `permissions` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `permissions_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `personal_access_tokens_token_unique` (`token`), ADD KEY `personal_access_tokens_tokenable_type_tokenable_id_index` (`tokenable_type`,`tokenable_id`), ADD KEY `personal_access_tokens_expires_at_index` (`expires_at`); -- -- Indices de la tabla `reply_templates` -- ALTER TABLE `reply_templates` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `reply_templates_shortcut_company_unique` (`shortcut`,`company_id`), ADD KEY `reply_templates_category_id_foreign` (`category_id`), ADD KEY `idx_replytmpl_company` (`company_id`); -- -- Indices de la tabla `roles` -- ALTER TABLE `roles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `roles_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD PRIMARY KEY (`permission_id`,`role_id`), ADD KEY `role_has_permissions_role_id_foreign` (`role_id`); -- -- Indices de la tabla `schedules` -- ALTER TABLE `schedules` ADD PRIMARY KEY (`id`), ADD KEY `schedules_department_id_foreign` (`department_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `system_settings` -- ALTER TABLE `system_settings` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `system_settings_key_unique` (`key`), ADD KEY `system_settings_group_index` (`group`); -- -- Indices de la tabla `tickets` -- ALTER TABLE `tickets` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `tickets_number_unique` (`number`), ADD UNIQUE KEY `satisfaction_token` (`satisfaction_token`), ADD KEY `tickets_priority_id_foreign` (`priority_id`), ADD KEY `tickets_category_id_foreign` (`category_id`), ADD KEY `tickets_type_id_foreign` (`type_id`), ADD KEY `tickets_department_id_foreign` (`department_id`), ADD KEY `tickets_status_id_priority_id_index` (`status_id`,`priority_id`), ADD KEY `tickets_assignee_id_status_id_index` (`assignee_id`,`status_id`), ADD KEY `tickets_requester_id_index` (`requester_id`), ADD KEY `tickets_asset_id_foreign` (`asset_id`), ADD KEY `idx_tickets_company` (`company_id`); -- -- Indices de la tabla `ticket_attachments` -- ALTER TABLE `ticket_attachments` ADD PRIMARY KEY (`id`), ADD KEY `ticket_attachments_ticket_id_foreign` (`ticket_id`), ADD KEY `ticket_attachments_comment_id_foreign` (`comment_id`), ADD KEY `ticket_attachments_user_id_foreign` (`user_id`); -- -- Indices de la tabla `ticket_categories` -- ALTER TABLE `ticket_categories` ADD PRIMARY KEY (`id`), ADD KEY `ticket_categories_parent_id_foreign` (`parent_id`), ADD KEY `idx_ticket_cat_company` (`company_id`); -- -- Indices de la tabla `ticket_comments` -- ALTER TABLE `ticket_comments` ADD PRIMARY KEY (`id`), ADD KEY `ticket_comments_ticket_id_foreign` (`ticket_id`), ADD KEY `ticket_comments_user_id_foreign` (`user_id`); -- -- Indices de la tabla `ticket_history` -- ALTER TABLE `ticket_history` ADD PRIMARY KEY (`id`), ADD KEY `ticket_history_ticket_id_foreign` (`ticket_id`), ADD KEY `ticket_history_user_id_foreign` (`user_id`); -- -- Indices de la tabla `ticket_priorities` -- ALTER TABLE `ticket_priorities` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `ticket_statuses` -- ALTER TABLE `ticket_statuses` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `ticket_types` -- ALTER TABLE `ticket_types` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`), ADD KEY `users_department_id_foreign` (`department_id`), ADD KEY `idx_users_company` (`company_id`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `activity_log` -- ALTER TABLE `activity_log` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=1260; -- -- AUTO_INCREMENT de la tabla `agent_groups` -- ALTER TABLE `agent_groups` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `ai_classifications` -- ALTER TABLE `ai_classifications` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=37; -- -- AUTO_INCREMENT de la tabla `ai_kb_drafts` -- ALTER TABLE `ai_kb_drafts` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `ai_keyword_rules` -- ALTER TABLE `ai_keyword_rules` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=200; -- -- AUTO_INCREMENT de la tabla `ai_response_templates` -- ALTER TABLE `ai_response_templates` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `assets` -- ALTER TABLE `assets` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `asset_assignments` -- ALTER TABLE `asset_assignments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `asset_categories` -- ALTER TABLE `asset_categories` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=8; -- -- AUTO_INCREMENT de la tabla `asset_custom_fields` -- ALTER TABLE `asset_custom_fields` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `asset_field_values` -- ALTER TABLE `asset_field_values` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `asset_interventions` -- ALTER TABLE `asset_interventions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `asset_manufacturers` -- ALTER TABLE `asset_manufacturers` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11; -- -- AUTO_INCREMENT de la tabla `asset_models` -- ALTER TABLE `asset_models` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `automation_logs` -- ALTER TABLE `automation_logs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `automation_rules` -- ALTER TABLE `automation_rules` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `business_hours` -- ALTER TABLE `business_hours` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=9; -- -- AUTO_INCREMENT de la tabla `companies` -- ALTER TABLE `companies` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `configurations` -- ALTER TABLE `configurations` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=25; -- -- AUTO_INCREMENT de la tabla `departments` -- ALTER TABLE `departments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=28; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `kb_articles` -- ALTER TABLE `kb_articles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `kb_categories` -- ALTER TABLE `kb_categories` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `kb_votes` -- ALTER TABLE `kb_votes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=48; -- -- AUTO_INCREMENT de la tabla `nexus_notifications` -- ALTER TABLE `nexus_notifications` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=222; -- -- AUTO_INCREMENT de la tabla `permissions` -- ALTER TABLE `permissions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=30; -- -- AUTO_INCREMENT de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `reply_templates` -- ALTER TABLE `reply_templates` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `roles` -- ALTER TABLE `roles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=10; -- -- AUTO_INCREMENT de la tabla `schedules` -- ALTER TABLE `schedules` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `system_settings` -- ALTER TABLE `system_settings` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11; -- -- AUTO_INCREMENT de la tabla `tickets` -- ALTER TABLE `tickets` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=517; -- -- AUTO_INCREMENT de la tabla `ticket_attachments` -- ALTER TABLE `ticket_attachments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `ticket_categories` -- ALTER TABLE `ticket_categories` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=193; -- -- AUTO_INCREMENT de la tabla `ticket_comments` -- ALTER TABLE `ticket_comments` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=40; -- -- AUTO_INCREMENT de la tabla `ticket_history` -- ALTER TABLE `ticket_history` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=144; -- -- AUTO_INCREMENT de la tabla `ticket_priorities` -- ALTER TABLE `ticket_priorities` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `ticket_statuses` -- ALTER TABLE `ticket_statuses` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `ticket_types` -- ALTER TABLE `ticket_types` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=731; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `agent_groups` -- ALTER TABLE `agent_groups` ADD CONSTRAINT `agent_groups_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `agent_group_user` -- ALTER TABLE `agent_group_user` ADD CONSTRAINT `agent_group_user_agent_group_id_foreign` FOREIGN KEY (`agent_group_id`) REFERENCES `agent_groups` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `agent_group_user_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ai_classifications` -- ALTER TABLE `ai_classifications` ADD CONSTRAINT `ai_classifications_suggested_category_id_foreign` FOREIGN KEY (`suggested_category_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_classifications_suggested_priority_id_foreign` FOREIGN KEY (`suggested_priority_id`) REFERENCES `ticket_priorities` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_classifications_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ai_kb_drafts` -- ALTER TABLE `ai_kb_drafts` ADD CONSTRAINT `ai_kb_drafts_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `kb_categories` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_kb_drafts_published_article_id_foreign` FOREIGN KEY (`published_article_id`) REFERENCES `kb_articles` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ai_kb_drafts_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ai_response_templates` -- ALTER TABLE `ai_response_templates` ADD CONSTRAINT `ai_response_templates_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `assets` -- ALTER TABLE `assets` ADD CONSTRAINT `assets_assigned_to_foreign` FOREIGN KEY (`assigned_to`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `assets_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `asset_categories` (`id`), ADD CONSTRAINT `assets_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `assets_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `assets_model_id_foreign` FOREIGN KEY (`model_id`) REFERENCES `asset_models` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `fk_assets_parent` FOREIGN KEY (`parent_asset_id`) REFERENCES `assets` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `asset_assignments` -- ALTER TABLE `asset_assignments` ADD CONSTRAINT `asset_assignments_asset_id_foreign` FOREIGN KEY (`asset_id`) REFERENCES `assets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `asset_assignments_assigned_by_foreign` FOREIGN KEY (`assigned_by`) REFERENCES `users` (`id`), ADD CONSTRAINT `asset_assignments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `asset_categories` -- ALTER TABLE `asset_categories` ADD CONSTRAINT `asset_categories_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `asset_custom_fields` -- ALTER TABLE `asset_custom_fields` ADD CONSTRAINT `asset_custom_fields_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `asset_categories` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `asset_field_values` -- ALTER TABLE `asset_field_values` ADD CONSTRAINT `asset_field_values_asset_id_foreign` FOREIGN KEY (`asset_id`) REFERENCES `assets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `asset_field_values_field_id_foreign` FOREIGN KEY (`field_id`) REFERENCES `asset_custom_fields` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `asset_interventions` -- ALTER TABLE `asset_interventions` ADD CONSTRAINT `asset_interventions_asset_id_foreign` FOREIGN KEY (`asset_id`) REFERENCES `assets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `asset_interventions_technician_id_foreign` FOREIGN KEY (`technician_id`) REFERENCES `users` (`id`), ADD CONSTRAINT `asset_interventions_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `asset_models` -- ALTER TABLE `asset_models` ADD CONSTRAINT `asset_models_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `asset_categories` (`id`), ADD CONSTRAINT `asset_models_manufacturer_id_foreign` FOREIGN KEY (`manufacturer_id`) REFERENCES `asset_manufacturers` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `automation_logs` -- ALTER TABLE `automation_logs` ADD CONSTRAINT `automation_logs_rule_id_foreign` FOREIGN KEY (`rule_id`) REFERENCES `automation_rules` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `automation_logs_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `automation_rules` -- ALTER TABLE `automation_rules` ADD CONSTRAINT `automation_rules_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `business_hours` -- ALTER TABLE `business_hours` ADD CONSTRAINT `business_hours_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `departments` -- ALTER TABLE `departments` ADD CONSTRAINT `departments_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `departments_manager_id_foreign` FOREIGN KEY (`manager_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `departments_parent_id_foreign` FOREIGN KEY (`parent_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `kb_articles` -- ALTER TABLE `kb_articles` ADD CONSTRAINT `kb_articles_author_id_foreign` FOREIGN KEY (`author_id`) REFERENCES `users` (`id`), ADD CONSTRAINT `kb_articles_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `kb_categories` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `kb_articles_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `kb_categories` -- ALTER TABLE `kb_categories` ADD CONSTRAINT `kb_categories_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `kb_categories_parent_id_foreign` FOREIGN KEY (`parent_id`) REFERENCES `kb_categories` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `kb_votes` -- ALTER TABLE `kb_votes` ADD CONSTRAINT `kb_votes_article_id_foreign` FOREIGN KEY (`article_id`) REFERENCES `kb_articles` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `kb_votes_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD CONSTRAINT `model_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD CONSTRAINT `model_has_roles_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `nexus_notifications` -- ALTER TABLE `nexus_notifications` ADD CONSTRAINT `nexus_notifications_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `reply_templates` -- ALTER TABLE `reply_templates` ADD CONSTRAINT `reply_templates_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `reply_templates_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD CONSTRAINT `role_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `role_has_permissions_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `schedules` -- ALTER TABLE `schedules` ADD CONSTRAINT `schedules_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `tickets` -- ALTER TABLE `tickets` ADD CONSTRAINT `tickets_asset_id_foreign` FOREIGN KEY (`asset_id`) REFERENCES `assets` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_assignee_id_foreign` FOREIGN KEY (`assignee_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_category_id_foreign` FOREIGN KEY (`category_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `tickets_priority_id_foreign` FOREIGN KEY (`priority_id`) REFERENCES `ticket_priorities` (`id`), ADD CONSTRAINT `tickets_requester_id_foreign` FOREIGN KEY (`requester_id`) REFERENCES `users` (`id`), ADD CONSTRAINT `tickets_status_id_foreign` FOREIGN KEY (`status_id`) REFERENCES `ticket_statuses` (`id`), ADD CONSTRAINT `tickets_type_id_foreign` FOREIGN KEY (`type_id`) REFERENCES `ticket_types` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `ticket_attachments` -- ALTER TABLE `ticket_attachments` ADD CONSTRAINT `ticket_attachments_comment_id_foreign` FOREIGN KEY (`comment_id`) REFERENCES `ticket_comments` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ticket_attachments_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ticket_attachments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ticket_categories` -- ALTER TABLE `ticket_categories` ADD CONSTRAINT `ticket_categories_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ticket_categories_parent_id_foreign` FOREIGN KEY (`parent_id`) REFERENCES `ticket_categories` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `ticket_comments` -- ALTER TABLE `ticket_comments` ADD CONSTRAINT `ticket_comments_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ticket_comments_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `ticket_history` -- ALTER TABLE `ticket_history` ADD CONSTRAINT `ticket_history_ticket_id_foreign` FOREIGN KEY (`ticket_id`) REFERENCES `tickets` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ticket_history_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `users` -- ALTER TABLE `users` ADD CONSTRAINT `users_company_fk` FOREIGN KEY (`company_id`) REFERENCES `companies` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `users_department_id_foreign` FOREIGN KEY (`department_id`) REFERENCES `departments` (`id`) ON DELETE SET NULL; -- -- Base de datos: `evolucionamos_hoja_tiempo` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_hoja_tiempo` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_hoja_tiempo`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `calendario` -- CREATE TABLE `calendario` ( `id` bigint UNSIGNED NOT NULL, `fecha` date NOT NULL, `dia_semana` tinyint UNSIGNED NOT NULL COMMENT '0=Dom,1=Lun,...,6=Sab', `es_festivo` tinyint(1) DEFAULT '0', `descripcion_festivo` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `calendario` -- INSERT INTO `calendario` (`id`, `fecha`, `dia_semana`, `es_festivo`, `descripcion_festivo`, `created_at`, `updated_at`) VALUES (1, '2026-05-01', 5, 1, 'Día del Trabajo', '2026-05-09 22:31:07', '2026-05-12 23:26:06'), (2, '2026-05-02', 6, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:32:12'), (3, '2026-05-03', 0, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (4, '2026-05-04', 1, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (5, '2026-05-05', 2, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (6, '2026-05-06', 3, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (7, '2026-05-07', 4, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (8, '2026-05-08', 5, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (9, '2026-05-09', 6, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (10, '2026-05-10', 0, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (11, '2026-05-11', 1, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (12, '2026-05-12', 2, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (13, '2026-05-13', 3, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (14, '2026-05-14', 4, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (15, '2026-05-15', 5, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (16, '2026-05-16', 6, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (17, '2026-05-17', 0, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (18, '2026-05-18', 1, 1, 'Ascensión del Señor', '2026-05-09 22:31:07', '2026-05-12 23:26:06'), (19, '2026-05-19', 2, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (20, '2026-05-20', 3, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (21, '2026-05-21', 4, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (22, '2026-05-22', 5, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (23, '2026-05-23', 6, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (24, '2026-05-24', 0, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (25, '2026-05-25', 1, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (26, '2026-05-26', 2, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (27, '2026-05-27', 3, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (28, '2026-05-28', 4, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (29, '2026-05-29', 5, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (30, '2026-05-30', 6, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (31, '2026-05-31', 0, 0, NULL, '2026-05-09 22:31:07', '2026-05-09 22:31:07'), (32, '2026-01-01', 4, 1, 'Año Nuevo', '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (33, '2026-01-02', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (34, '2026-01-03', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (35, '2026-01-04', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (36, '2026-01-05', 1, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (37, '2026-01-06', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (38, '2026-01-07', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (39, '2026-01-08', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (40, '2026-01-09', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (41, '2026-01-10', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (42, '2026-01-11', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (43, '2026-01-12', 1, 1, 'Reyes Magos', '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (44, '2026-01-13', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (45, '2026-01-14', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (46, '2026-01-15', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (47, '2026-01-16', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (48, '2026-01-17', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (49, '2026-01-18', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (50, '2026-01-19', 1, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (51, '2026-01-20', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (52, '2026-01-21', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (53, '2026-01-22', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (54, '2026-01-23', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (55, '2026-01-24', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (56, '2026-01-25', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (57, '2026-01-26', 1, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (58, '2026-01-27', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (59, '2026-01-28', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (60, '2026-01-29', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (61, '2026-01-30', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (62, '2026-01-31', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (63, '2026-02-01', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (64, '2026-02-02', 1, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (65, '2026-02-03', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (66, '2026-02-04', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (67, '2026-02-05', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (68, '2026-02-06', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (69, '2026-02-07', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (70, '2026-02-08', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (71, '2026-02-09', 1, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (72, '2026-02-10', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (73, '2026-02-11', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (74, '2026-02-12', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (75, '2026-02-13', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (76, '2026-02-14', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (77, '2026-02-15', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (78, '2026-02-16', 1, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (79, '2026-02-17', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (80, '2026-02-18', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (81, '2026-02-19', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (82, '2026-02-20', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (83, '2026-02-21', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (84, '2026-02-22', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (85, '2026-02-23', 1, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (86, '2026-02-24', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (87, '2026-02-25', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (88, '2026-02-26', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (89, '2026-02-27', 5, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (90, '2026-02-28', 6, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (91, '2026-03-01', 0, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (92, '2026-03-02', 1, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (93, '2026-03-03', 2, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (94, '2026-03-04', 3, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 23:26:06'), (95, '2026-03-05', 4, 0, NULL, '2026-05-12 23:26:06', '2026-05-12 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'2026-05-12 23:26:21', '2026-05-12 23:26:21'), (609, '2027-09-01', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (610, '2027-09-02', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (611, '2027-09-03', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (612, '2027-09-04', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (613, '2027-09-05', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (614, '2027-09-06', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (615, '2027-09-07', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (616, '2027-09-08', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (617, '2027-09-09', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (618, '2027-09-10', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (619, '2027-09-11', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (620, '2027-09-12', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (621, '2027-09-13', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (622, '2027-09-14', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (623, '2027-09-15', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (624, '2027-09-16', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (625, '2027-09-17', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (626, '2027-09-18', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (627, '2027-09-19', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (628, '2027-09-20', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (629, '2027-09-21', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (630, '2027-09-22', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (631, '2027-09-23', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (632, '2027-09-24', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (633, '2027-09-25', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (634, '2027-09-26', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (635, '2027-09-27', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (636, '2027-09-28', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (637, '2027-09-29', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (638, '2027-09-30', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (639, '2027-10-01', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (640, '2027-10-02', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (641, '2027-10-03', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (642, '2027-10-04', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (643, '2027-10-05', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'); INSERT INTO `calendario` (`id`, `fecha`, `dia_semana`, `es_festivo`, `descripcion_festivo`, `created_at`, `updated_at`) VALUES (644, '2027-10-06', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (645, '2027-10-07', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (646, '2027-10-08', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (647, '2027-10-09', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (648, '2027-10-10', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (649, '2027-10-11', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (650, '2027-10-12', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (651, '2027-10-13', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (652, '2027-10-14', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (653, '2027-10-15', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (654, '2027-10-16', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (655, '2027-10-17', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (656, '2027-10-18', 1, 1, 'Día de la Raza', '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (657, '2027-10-19', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (658, '2027-10-20', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (659, '2027-10-21', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (660, '2027-10-22', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (661, '2027-10-23', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (662, '2027-10-24', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (663, '2027-10-25', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (664, '2027-10-26', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (665, '2027-10-27', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (666, '2027-10-28', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (667, '2027-10-29', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (668, '2027-10-30', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (669, '2027-10-31', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (670, '2027-11-01', 1, 1, 'Todos los Santos', '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (671, '2027-11-02', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (672, '2027-11-03', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (673, '2027-11-04', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (674, '2027-11-05', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (675, '2027-11-06', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (676, '2027-11-07', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (677, '2027-11-08', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (678, '2027-11-09', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (679, '2027-11-10', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (680, '2027-11-11', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (681, '2027-11-12', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (682, '2027-11-13', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (683, '2027-11-14', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (684, '2027-11-15', 1, 1, 'Independencia de Cartagena', '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (685, '2027-11-16', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (686, '2027-11-17', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (687, '2027-11-18', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (688, '2027-11-19', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (689, '2027-11-20', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (690, '2027-11-21', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (691, '2027-11-22', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (692, '2027-11-23', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (693, '2027-11-24', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (694, '2027-11-25', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (695, '2027-11-26', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (696, '2027-11-27', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (697, '2027-11-28', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (698, '2027-11-29', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (699, '2027-11-30', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (700, '2027-12-01', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (701, '2027-12-02', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (702, '2027-12-03', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (703, '2027-12-04', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (704, '2027-12-05', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (705, '2027-12-06', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (706, '2027-12-07', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (707, '2027-12-08', 3, 1, 'Inmaculada Concepción', '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (708, '2027-12-09', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (709, '2027-12-10', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (710, '2027-12-11', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (711, '2027-12-12', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (712, '2027-12-13', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (713, '2027-12-14', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (714, '2027-12-15', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (715, '2027-12-16', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (716, '2027-12-17', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (717, '2027-12-18', 6, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (718, '2027-12-19', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (719, '2027-12-20', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (720, '2027-12-21', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (721, '2027-12-22', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (722, '2027-12-23', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (723, '2027-12-24', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (724, '2027-12-25', 6, 1, 'Navidad', '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (725, '2027-12-26', 0, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (726, '2027-12-27', 1, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (727, '2027-12-28', 2, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (728, '2027-12-29', 3, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (729, '2027-12-30', 4, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'), (730, '2027-12-31', 5, 0, NULL, '2026-05-12 23:26:21', '2026-05-12 23:26:21'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `centros_costo` -- CREATE TABLE `centros_costo` ( `id` bigint UNSIGNED NOT NULL, `codigo` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL, `nombre` varchar(150) COLLATE utf8mb4_unicode_ci NOT NULL, `area` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `proceso` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci, `es_exento` tinyint(1) DEFAULT '0' COMMENT 'Vacaciones, Incapacidades, etc.', `activo` tinyint(1) DEFAULT '1', `orden` int DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `centros_costo` -- INSERT INTO `centros_costo` (`id`, `codigo`, `nombre`, `area`, `proceso`, `descripcion`, `es_exento`, `activo`, `orden`, `created_at`, `updated_at`) VALUES (1, 'ADM', 'Administración', 'Gestión', NULL, NULL, 0, 1, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (2, 'MKT', 'Mercadeo estratégico', 'Gestión', NULL, NULL, 0, 1, 2, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (3, 'GBP', 'Generación de buenas prácticas', 'Gestión', NULL, NULL, 0, 1, 3, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (4, 'PROP', 'Propuestas', 'Comercial', NULL, NULL, 0, 1, 4, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (5, 'GCOM', 'Gestión Comercial', 'Comercial', NULL, NULL, 0, 1, 5, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (6, 'GIT', 'Costo Gestión IT', 'Tecnología', NULL, NULL, 0, 1, 6, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (7, 'SSTA', 'Gestión SSTA', 'SSTA', NULL, NULL, 0, 1, 7, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (8, 'PGA', 'PGA', 'SSTA', NULL, NULL, 0, 1, 8, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (9, 'PGR', 'PGR', 'SSTA', NULL, NULL, 0, 1, 9, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (10, 'PGS', 'PGS', 'SSTA', NULL, NULL, 0, 1, 10, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (11, 'PPB', 'Programa de promoción/bienestar', 'RRHH', NULL, NULL, 0, 1, 11, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (12, 'CSST', 'Capacitación SSTA', 'SSTA', NULL, NULL, 0, 1, 12, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (13, 'CTEC', 'Capacitación Técnica', 'RRHH', NULL, NULL, 0, 1, 13, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (14, 'RREC', 'Recursos (Humanos y físicos)', 'Gestión', NULL, NULL, 0, 1, 14, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (15, 'PCE', 'Proyectos cerrados', 'Proyectos', NULL, NULL, 0, 1, 15, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (16, 'PEJ', 'Proyectos en Ejecución', 'Proyectos', NULL, NULL, 0, 1, 16, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (17, 'GIN', 'Gestión Interna', 'Gestión', NULL, NULL, 0, 1, 17, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (18, 'LIC_CAL', 'Licencias por calamidad', 'RRHH', NULL, NULL, 1, 1, 18, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (19, 'LIC_NR', 'Licencias NO remuneradas', 'RRHH', NULL, NULL, 1, 1, 19, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (20, 'INCAP', 'Incapacidades', 'RRHH', NULL, NULL, 1, 1, 20, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (21, 'COMP', 'Compensatorios', 'RRHH', NULL, NULL, 1, 1, 21, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (22, 'VAC', 'Vacaciones', 'RRHH', NULL, NULL, 1, 1, 22, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (23, 'TM', 'Tiempos Muertos', 'Operación', NULL, NULL, 1, 1, 23, '2026-05-09 22:02:35', '2026-05-09 22:02:35'), (24, '210', 'GSA 210', NULL, NULL, NULL, 0, 1, 0, '2026-05-25 10:10:04', '2026-05-25 10:10:04'), (25, 'GPYT', 'Gestión de Proyectos', 'Proyectos', NULL, NULL, 0, 1, 7, '2026-06-16 11:44:59', '2026-06-16 11:46:06'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `comentarios_tiempo` -- CREATE TABLE `comentarios_tiempo` ( `id` bigint UNSIGNED NOT NULL, `entrada_tiempo_id` bigint UNSIGNED NOT NULL, `comentario` text COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `configuracion` -- CREATE TABLE `configuracion` ( `id` bigint UNSIGNED NOT NULL, `clave` varchar(60) NOT NULL, `valor` varchar(255) NOT NULL, `descripcion` varchar(200) DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_0900_ai_ci; -- -- Volcado de datos para la tabla `configuracion` -- INSERT INTO `configuracion` (`id`, `clave`, `valor`, `descripcion`, `updated_at`) VALUES (1, 'smlv_2026', '1423500', 'Salario Mínimo Legal Vigente 2026', '2026-05-13 03:46:02'), (2, 'aux_transporte_2026', '202100', 'Auxilio de transporte 2026', '2026-05-13 03:46:02'), (3, 'horas_mes', '190', 'Horas laborales por mes (base cálculo hora)', '2026-05-13 03:46:02'), (4, 'salud_empleador', '8.50', 'Aporte salud empleador %', '2026-05-13 03:46:02'), (5, 'pension_empleador', '12.00', 'Aporte pensión empleador %', '2026-05-13 03:46:02'), (6, 'caja_compensacion', '4.00', 'Caja de compensación %', '2026-05-13 03:46:02'), (7, 'sena', '2.00', 'Aporte SENA %', '2026-05-13 03:46:02'), (8, 'icbf', '3.00', 'Aporte ICBF %', '2026-05-13 03:46:02'), (9, 'prima', '8.33', 'Prima de servicios (provisión mensual %)', '2026-05-13 03:46:02'), (10, 'cesantias', '8.33', 'Cesantías (provisión mensual %)', '2026-05-13 03:46:02'), (11, 'int_cesantias', '1.00', 'Intereses sobre cesantías %', '2026-05-13 03:46:02'), (12, 'vacaciones', '4.17', 'Vacaciones (provisión mensual %)', '2026-05-13 03:46:02'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `empleados` -- CREATE TABLE `empleados` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(150) COLLATE utf8mb4_unicode_ci NOT NULL, `cedula` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL, `cargo` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `salario` decimal(12,2) DEFAULT '0.00', `medicina_prepagada` decimal(10,2) DEFAULT '0.00', `alimentacion` decimal(10,2) DEFAULT '0.00', `zafiro` decimal(10,2) DEFAULT '0.00', `activo` tinyint(1) DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `arl_porcentaje` decimal(6,4) DEFAULT '0.5220' COMMENT 'Porcentaje ARL según nivel de riesgo', `aux_transporte` tinyint(1) DEFAULT '0' COMMENT 'Aplica auxilio de transporte (SMLV <= 2)', `tipo_contrato` varchar(30) COLLATE utf8mb4_unicode_ci DEFAULT 'indefinido' COMMENT 'indefinido, fijo, obra, prestacion', `fecha_ingreso` date DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `empleados` -- INSERT INTO `empleados` (`id`, `nombre`, `cedula`, `cargo`, `salario`, `medicina_prepagada`, `alimentacion`, `zafiro`, `activo`, `created_at`, `updated_at`, `arl_porcentaje`, `aux_transporte`, `tipo_contrato`, `fecha_ingreso`) VALUES (1, 'Carlos Parra', '102902901', NULL, 6500000.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-13 00:20:55', 0.5220, 0, 'indefinido', NULL), (2, 'Catalina Sepulveda', '52534905', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (3, 'Diego Ardila', '1010245878', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (4, 'Mónica Fernández', '45678987', NULL, 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-13 14:47:40', 0.5220, 0, 'indefinido', NULL), (5, 'Daniela Prieto', '1022439694', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (6, 'Natalia Ortiz', '1030670533', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (7, 'Paola Ramirez', '1031143276', 'Coordinadora SST', 2800000.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-27 00:40:50', 0.5220, 0, 'indefinido', NULL), (8, 'Laura Zambrano', '1018475200', NULL, 0.00, 0.00, 0.00, 0.00, 0, '2026-05-09 22:02:35', '2026-06-16 11:39:37', 0.5220, 0, 'indefinido', NULL), (9, 'Rocio Rojas', '1069726522', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (10, 'Wilder Gomez', '1014193186', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (11, 'Monica Garcia', '1069733350', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (12, 'Karen Bermudez', '1015483732', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (13, 'Lucy Anzola', '1033800499', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (14, 'Julian Rozo', '1020836099', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (15, 'Angie Cuervo', '546789003', NULL, 1436000.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-13 14:56:06', 0.5220, 1, 'indefinido', NULL), (16, 'Cesar David Parra', '1010217391', NULL, 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-13 14:55:30', 0.5220, 0, 'indefinido', NULL), (17, 'Joan Sebastian Ramirez', '1010040579', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (18, 'Linda Isabel Pinto', '52869807', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (19, 'Julio Alberto Cañas', '1026287903', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (20, 'Arley Basto Rivera', '1120872020', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (21, 'Luz Elena Gonzalez', '21182199', '', 0.00, 0.00, 0.00, 0.00, 1, '2026-05-09 22:02:35', '2026-05-09 22:02:35', 0.5220, 0, 'indefinido', NULL), (22, 'Luis Eduardo Parra', '79890987', NULL, 2800000.00, 0.00, 0.00, 0.00, 1, '2026-05-15 12:18:54', '2026-05-15 12:18:54', 0.5220, 0, 'indefinido', '2022-04-07'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `empleado_centro_costo` -- CREATE TABLE `empleado_centro_costo` ( `empleado_id` bigint UNSIGNED NOT NULL, `centro_costo_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_0900_ai_ci; -- -- Volcado de datos para la tabla `empleado_centro_costo` -- INSERT INTO `empleado_centro_costo` (`empleado_id`, `centro_costo_id`) VALUES (1, 1), (2, 1), (3, 1), (4, 1), (5, 1), (6, 1), (7, 1), (9, 1), (10, 1), (11, 1), (12, 1), (13, 1), (14, 1), (15, 1), (17, 1), (18, 1), (19, 1), (20, 1), (21, 1), (22, 1), (1, 2), (2, 2), (3, 2), (4, 2), (5, 2), (6, 2), (7, 2), (9, 2), (10, 2), (11, 2), (12, 2), (13, 2), (14, 2), (15, 2), (17, 2), (18, 2), (19, 2), (20, 2), (21, 2), (22, 2), (1, 3), (2, 3), (3, 3), (4, 3), (5, 3), (6, 3), (7, 3), (9, 3), (10, 3), (11, 3), (12, 3), (13, 3), (14, 3), (15, 3), (17, 3), (18, 3), (19, 3), (20, 3), (21, 3), (22, 3), (1, 4), (2, 4), (3, 4), (4, 4), (5, 4), (6, 4), (7, 4), (9, 4), (10, 4), (11, 4), (12, 4), (13, 4), (14, 4), (15, 4), (17, 4), (18, 4), (19, 4), (20, 4), (21, 4), (1, 5), (2, 5), (3, 5), (4, 5), (5, 5), (6, 5), (7, 5), (9, 5), (10, 5), (11, 5), (12, 5), (13, 5), (14, 5), (15, 5), (17, 5), (18, 5), (19, 5), (20, 5), (21, 5), (1, 6), (2, 6), (3, 6), (4, 6), (5, 6), (6, 6), (7, 6), (9, 6), (10, 6), (11, 6), (12, 6), (13, 6), (14, 6), (15, 6), (16, 6), (17, 6), (18, 6), (19, 6), (20, 6), (21, 6), (22, 6), (1, 7), (2, 7), (3, 7), (4, 7), (5, 7), (6, 7), (7, 7), (9, 7), (10, 7), (11, 7), (12, 7), (13, 7), (14, 7), (16, 7), (17, 7), (18, 7), (19, 7), (20, 7), (21, 7), (22, 7), (1, 8), (2, 8), (3, 8), (4, 8), (5, 8), (6, 8), (7, 8), (9, 8), (10, 8), (11, 8), (12, 8), (13, 8), (14, 8), (16, 8), (17, 8), (18, 8), (19, 8), (20, 8), (21, 8), (1, 9), (2, 9), (3, 9), (4, 9), (5, 9), (6, 9), (7, 9), (9, 9), (10, 9), (11, 9), (12, 9), (13, 9), (14, 9), (16, 9), (17, 9), (18, 9), (19, 9), (20, 9), (21, 9), (1, 10), (2, 10), (3, 10), (4, 10), (5, 10), (6, 10), (7, 10), (9, 10), (10, 10), (11, 10), (12, 10), (13, 10), (14, 10), (16, 10), (17, 10), (18, 10), (19, 10), (20, 10), (21, 10), (1, 11), (2, 11), (3, 11), (4, 11), (5, 11), (6, 11), (7, 11), (9, 11), (10, 11), (11, 11), (12, 11), (13, 11), (14, 11), (16, 11), (17, 11), (18, 11), (19, 11), (20, 11), (21, 11), (1, 12), (2, 12), (3, 12), (4, 12), (5, 12), (6, 12), (7, 12), (9, 12), (10, 12), (11, 12), (12, 12), (13, 12), (14, 12), (15, 12), (16, 12), (17, 12), (18, 12), (19, 12), (20, 12), (21, 12), (1, 13), (2, 13), (3, 13), (4, 13), (5, 13), (6, 13), (7, 13), (9, 13), (10, 13), (11, 13), (12, 13), (13, 13), (14, 13), (16, 13), (17, 13), (18, 13), (19, 13), (20, 13), (21, 13), (1, 14), (2, 14), (3, 14), (4, 14), (5, 14), (6, 14), (7, 14), (9, 14), (10, 14), (11, 14), (12, 14), (13, 14), (14, 14), (17, 14), (18, 14), (19, 14), (20, 14), (21, 14), (1, 15), (2, 15), (3, 15), (4, 15), (5, 15), (6, 15), (7, 15), (9, 15), (10, 15), (11, 15), (12, 15), (13, 15), (14, 15), (16, 15), (17, 15), (18, 15), (19, 15), (20, 15), (21, 15), (1, 16), (2, 16), (3, 16), (4, 16), (5, 16), (6, 16), (7, 16), (9, 16), (10, 16), (11, 16), (12, 16), (13, 16), (14, 16), (16, 16), (17, 16), (18, 16), (19, 16), (20, 16), (21, 16), (1, 17), (2, 17), (3, 17), (4, 17), (5, 17), (6, 17), (7, 17), (9, 17), (10, 17), (11, 17), (12, 17), (13, 17), (14, 17), (17, 17), (18, 17), (19, 17), (20, 17), (21, 17), (1, 18), (2, 18), (3, 18), (4, 18), (5, 18), (6, 18), (7, 18), (9, 18), (10, 18), (11, 18), (12, 18), (13, 18), (14, 18), (15, 18), (16, 18), (17, 18), (18, 18), (19, 18), (20, 18), (21, 18), (1, 19), (2, 19), (3, 19), (4, 19), (5, 19), (6, 19), (7, 19), (9, 19), (10, 19), (11, 19), (12, 19), (13, 19), (14, 19), (16, 19), (17, 19), (18, 19), (19, 19), (20, 19), (21, 19), (1, 20), (2, 20), (3, 20), (4, 20), (5, 20), (6, 20), (7, 20), (9, 20), (10, 20), (11, 20), (12, 20), (13, 20), (14, 20), (15, 20), (16, 20), (17, 20), (18, 20), (19, 20), (20, 20), (21, 20), (1, 21), (2, 21), (3, 21), (4, 21), (5, 21), (6, 21), (7, 21), (9, 21), (10, 21), (11, 21), (12, 21), (13, 21), (14, 21), (16, 21), (17, 21), (18, 21), (19, 21), (20, 21), (21, 21), (1, 22), (2, 22), (3, 22), (4, 22), (5, 22), (6, 22), (7, 22), (9, 22), (10, 22), (11, 22), (12, 22), (13, 22), (14, 22), (15, 22), (16, 22), (17, 22), (18, 22), (19, 22), (20, 22), (21, 22), (1, 23), (2, 23), (3, 23), (4, 23), (5, 23), (6, 23), (7, 23), (9, 23), (10, 23), (11, 23), (12, 23), (13, 23), (14, 23), (15, 23), (16, 23), (17, 23), (18, 23), (19, 23), (20, 23), (21, 23), (22, 23), (22, 24); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `entradas_tiempo` -- CREATE TABLE `entradas_tiempo` ( `id` bigint UNSIGNED NOT NULL, `hoja_tiempo_id` bigint UNSIGNED NOT NULL, `centro_costo_id` bigint UNSIGNED NOT NULL, `fecha` date NOT NULL, `horas` decimal(5,2) DEFAULT '0.00', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `entradas_tiempo` -- INSERT INTO `entradas_tiempo` (`id`, `hoja_tiempo_id`, `centro_costo_id`, `fecha`, `horas`, `created_at`, `updated_at`) VALUES (1935, 30, 1, '2026-05-25', 1.00, '2026-06-03 15:06:31', '2026-06-03 15:06:31'), (1936, 30, 1, '2026-05-26', 2.00, '2026-06-03 15:06:34', '2026-06-03 15:06:34'), (1966, 33, 13, '2026-05-25', 1.50, '2026-06-10 09:14:44', '2026-06-10 09:14:45'), (1967, 33, 13, '2026-05-26', 0.50, '2026-06-10 09:14:47', '2026-06-10 09:14:47'), (1998, 30, 4, '2026-06-01', 2.00, '2026-06-16 16:54:44', '2026-06-16 16:54:46'), (1999, 30, 1, '2026-06-01', 6.00, '2026-06-16 16:54:52', '2026-06-16 16:54:55'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `hojas_tiempo` -- CREATE TABLE `hojas_tiempo` ( `id` bigint UNSIGNED NOT NULL, `empleado_id` bigint UNSIGNED NOT NULL, `periodo_id` bigint UNSIGNED NOT NULL, `estado` enum('borrador','enviado','aprobado') COLLATE utf8mb4_unicode_ci DEFAULT 'borrador', `enviado_at` timestamp NULL DEFAULT NULL, `aprobado_at` timestamp NULL DEFAULT NULL, `aprobado_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `hojas_tiempo` -- INSERT INTO `hojas_tiempo` (`id`, `empleado_id`, `periodo_id`, `estado`, `enviado_at`, `aprobado_at`, `aprobado_por`, `created_at`, `updated_at`) VALUES (30, 6, 3, 'borrador', NULL, NULL, NULL, '2026-05-27 14:51:16', '2026-05-27 14:51:16'), (32, 7, 3, 'borrador', NULL, NULL, NULL, '2026-06-02 11:39:28', '2026-06-02 11:39:28'), (33, 2, 3, 'borrador', NULL, NULL, NULL, '2026-06-10 09:01:40', '2026-06-10 09:01:40'), (34, 22, 3, 'borrador', NULL, NULL, NULL, '2026-06-16 11:25:03', '2026-06-16 11:25:03'), (35, 1, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (36, 2, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (37, 3, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (38, 4, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (39, 5, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (40, 6, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (41, 7, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (42, 8, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (43, 9, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (44, 10, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (45, 11, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (46, 12, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (47, 13, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (48, 14, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (49, 15, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (50, 16, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (51, 17, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (52, 18, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (53, 19, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (54, 20, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (55, 21, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'), (56, 22, 5, 'borrador', NULL, NULL, NULL, '2026-06-16 11:31:34', '2026-06-16 11:31:34'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `incapacidades` -- CREATE TABLE `incapacidades` ( `id` bigint UNSIGNED NOT NULL, `empleado_id` bigint UNSIGNED NOT NULL, `fecha_inicio` date NOT NULL, `fecha_fin` date NOT NULL, `dias` int UNSIGNED NOT NULL DEFAULT '0', `tipo` enum('enfermedad_general','accidente_trabajo','enfermedad_profesional','maternidad','paternidad') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'enfermedad_general', `diagnostico` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `dias_empleador` int UNSIGNED DEFAULT '0' COMMENT 'Días 1-2 paga la empresa', `valor_empleador` decimal(12,2) DEFAULT '0.00', `dias_eps` int UNSIGNED DEFAULT '0' COMMENT 'Días 3-90 paga EPS al 66.67%', `valor_eps` decimal(12,2) DEFAULT '0.00', `dias_eps2` int UNSIGNED DEFAULT '0' COMMENT 'Días 91-180 paga EPS al 50%', `valor_eps2` decimal(12,2) DEFAULT '0.00', `dias_arl` int UNSIGNED DEFAULT '0' COMMENT 'Accidente trabajo paga ARL', `valor_arl` decimal(12,2) DEFAULT '0.00', `total_pagado` decimal(12,2) DEFAULT '0.00', `numero_radicado` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `observaciones` text COLLATE utf8mb4_unicode_ci, `creado_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `incapacidades` -- INSERT INTO `incapacidades` (`id`, `empleado_id`, `fecha_inicio`, `fecha_fin`, `dias`, `tipo`, `diagnostico`, `dias_empleador`, `valor_empleador`, `dias_eps`, `valor_eps`, `dias_eps2`, `valor_eps2`, `dias_arl`, `valor_arl`, `total_pagado`, `numero_radicado`, `observaciones`, `creado_por`, `created_at`, `updated_at`) VALUES (1, 20, '2026-05-19', '2026-05-28', 10, 'enfermedad_profesional', NULL, 0, 0.00, 0, 0.00, 0, 0.00, 10, 0.00, 0.00, NULL, NULL, 8, '2026-05-27 16:02:00', '2026-05-27 16:02:00'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_0900_ai_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '2024_01_01_000000_create_users_table', 1), (2, '2024_01_01_000001_create_empleados_table', 1), (3, '2024_01_01_000002_create_centros_costo_table', 1), (4, '2024_01_01_000003_create_hojas_tiempo_tables', 1), (5, '2019_12_14_000001_create_personal_access_tokens_table', 2), (6, '2026_06_04_000001_fix_esquema_faltante', 2), (7, '2026_06_04_000002_crear_observaciones_centro_costo', 3); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `observaciones_centro_costo` -- CREATE TABLE `observaciones_centro_costo` ( `id` bigint UNSIGNED NOT NULL, `hoja_tiempo_id` bigint UNSIGNED NOT NULL, `centro_costo_id` bigint UNSIGNED NOT NULL, `observacion` text COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) NOT NULL, `token` varchar(255) NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_0900_ai_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `periodos` -- CREATE TABLE `periodos` ( `id` bigint UNSIGNED NOT NULL, `mes` tinyint UNSIGNED NOT NULL, `anio` smallint UNSIGNED NOT NULL, `fecha_inicio` date NOT NULL, `fecha_fin` date NOT NULL, `activo` tinyint(1) DEFAULT '0', `cerrado` tinyint(1) DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `periodos` -- INSERT INTO `periodos` (`id`, `mes`, `anio`, `fecha_inicio`, `fecha_fin`, `activo`, `cerrado`, `created_at`, `updated_at`) VALUES (3, 6, 2026, '2026-05-25', '2026-06-24', 1, 0, '2026-05-27 00:14:21', '2026-05-27 00:23:30'), (5, 7, 2026, '2026-06-25', '2026-07-24', 0, 0, '2026-06-02 11:29:36', '2026-06-02 11:29:36'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `personal_access_tokens` -- CREATE TABLE `personal_access_tokens` ( `id` bigint UNSIGNED NOT NULL, `tokenable_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `tokenable_id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(64) COLLATE utf8mb4_unicode_ci NOT NULL, `abilities` text COLLATE utf8mb4_unicode_ci, `last_used_at` timestamp NULL DEFAULT NULL, `expires_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `rol` enum('admin','supervisor','sst','empleado') COLLATE utf8mb4_unicode_ci DEFAULT 'empleado', `empleado_id` bigint UNSIGNED DEFAULT NULL, `activo` tinyint(1) DEFAULT '1', `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `email_verified_at`, `password`, `rol`, `empleado_id`, `activo`, `remember_token`, `created_at`, `updated_at`) VALUES (1, 'Administrador Gessig', 'admin@gessig.com', NULL, '$2y$12$vlntSF.VZjjGZBu0EjtcmOj.y.n/AhrgGB/NpUsjB1ZNJaWedg.A2', 'admin', NULL, 1, NULL, '2026-05-09 22:02:34', '2026-05-09 22:02:34'), (2, 'Carlos Parra', 'carlos.parra@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 1, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (3, 'Catalina Sepulveda', 'catalina.sepulveda@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 2, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (4, 'Diego Ardila', 'diego.ardila@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 3, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (5, 'Mónica Fernández', 'monica.fernandez@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'supervisor', 4, 1, NULL, '2026-05-10 03:52:47', '2026-05-13 14:47:40'), (6, 'Daniela Prieto', 'profesionaltematico1@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 5, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (7, 'Natalia Ortiz', 'gestion@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 6, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (8, 'Paola Ramirez', 'paola.ramirez@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'sst', 7, 1, NULL, '2026-05-10 03:52:47', '2026-05-27 14:50:03'), (9, 'Rocio Rojas', 'rocio.rojas@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 9, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (10, 'Wilder Gomez', 'fayad.gomez@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 10, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (11, 'Monica Garcia', 'monica.garcia@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 11, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (12, 'Karen Bermudez', 'karen.bermudez@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 12, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (13, 'Lucy Anzola', 'contabilidad@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 13, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (14, 'Julian Rozo', 'profesionaltematico@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 14, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (15, 'Angie Cuervo', 'comercial@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 15, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (16, 'Linda Pinto', 'linda.pinto@gessig.com', NULL, '$2y$12$OjP6RMneedyFiNDlHKHvbuxfmrnkLbMk/9dsq1zUctB8VvHBhhhfq', 'empleado', 18, 1, NULL, '2026-05-10 03:52:47', '2026-05-10 03:52:47'), (17, 'Luis Eduardo Parra', 'luis.parra@gessig.com', NULL, '$2y$12$411AM8QAIUabLbxM.SLEo.HD/HSXphHgZBXd7vd6AKoRp0qJStrna', 'supervisor', 22, 1, NULL, '2026-05-15 12:20:05', '2026-06-04 15:32:59'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `calendario` -- ALTER TABLE `calendario` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `fecha` (`fecha`), ADD KEY `idx_fecha` (`fecha`); -- -- Indices de la tabla `centros_costo` -- ALTER TABLE `centros_costo` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `codigo` (`codigo`); -- -- Indices de la tabla `comentarios_tiempo` -- ALTER TABLE `comentarios_tiempo` ADD PRIMARY KEY (`id`), ADD KEY `fk_coment_entrada` (`entrada_tiempo_id`), ADD KEY `fk_coment_user` (`user_id`); -- -- Indices de la tabla `configuracion` -- ALTER TABLE `configuracion` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `clave` (`clave`); -- -- Indices de la tabla `empleados` -- ALTER TABLE `empleados` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `cedula` (`cedula`); -- -- Indices de la tabla `empleado_centro_costo` -- ALTER TABLE `empleado_centro_costo` ADD PRIMARY KEY (`empleado_id`,`centro_costo_id`), ADD KEY `fk_ecc_cc` (`centro_costo_id`); -- -- Indices de la tabla `entradas_tiempo` -- ALTER TABLE `entradas_tiempo` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `uk_entrada` (`hoja_tiempo_id`,`centro_costo_id`,`fecha`), ADD KEY `idx_entrada_fecha` (`hoja_tiempo_id`,`fecha`), ADD KEY `idx_entrada_cc` (`centro_costo_id`); -- -- Indices de la tabla `hojas_tiempo` -- ALTER TABLE `hojas_tiempo` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `uk_hoja` (`empleado_id`,`periodo_id`), ADD KEY `fk_hoja_periodo` (`periodo_id`), ADD KEY `fk_hoja_aprobado` (`aprobado_por`); -- -- Indices de la tabla `incapacidades` -- ALTER TABLE `incapacidades` ADD PRIMARY KEY (`id`), ADD KEY `fk_incap_user` (`creado_por`), ADD KEY `idx_incap_empleado` (`empleado_id`), ADD KEY `idx_incap_fechas` (`fecha_inicio`,`fecha_fin`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `observaciones_centro_costo` -- ALTER TABLE `observaciones_centro_costo` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `uk_obs_hoja_cc` (`hoja_tiempo_id`,`centro_costo_id`), ADD KEY `observaciones_centro_costo_centro_costo_id_foreign` (`centro_costo_id`), ADD KEY `observaciones_centro_costo_user_id_foreign` (`user_id`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `periodos` -- ALTER TABLE `periodos` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `uk_periodo` (`mes`,`anio`); -- -- Indices de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `personal_access_tokens_token_unique` (`token`), ADD KEY `personal_access_tokens_tokenable_type_tokenable_id_index` (`tokenable_type`,`tokenable_id`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `email` (`email`), ADD KEY `fk_users_empleado` (`empleado_id`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `calendario` -- ALTER TABLE `calendario` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=731; -- -- AUTO_INCREMENT de la tabla `centros_costo` -- ALTER TABLE `centros_costo` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `comentarios_tiempo` -- ALTER TABLE `comentarios_tiempo` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `configuracion` -- ALTER TABLE `configuracion` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=13; -- -- AUTO_INCREMENT de la tabla `empleados` -- ALTER TABLE `empleados` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=23; -- -- AUTO_INCREMENT de la tabla `entradas_tiempo` -- ALTER TABLE `entradas_tiempo` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2058; -- -- AUTO_INCREMENT de la tabla `hojas_tiempo` -- ALTER TABLE `hojas_tiempo` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=57; -- -- AUTO_INCREMENT de la tabla `incapacidades` -- ALTER TABLE `incapacidades` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=8; -- -- AUTO_INCREMENT de la tabla `observaciones_centro_costo` -- ALTER TABLE `observaciones_centro_costo` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `periodos` -- ALTER TABLE `periodos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `personal_access_tokens` -- ALTER TABLE `personal_access_tokens` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=18; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `comentarios_tiempo` -- ALTER TABLE `comentarios_tiempo` ADD CONSTRAINT `fk_coment_entrada` FOREIGN KEY (`entrada_tiempo_id`) REFERENCES `entradas_tiempo` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `fk_coment_user` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `empleado_centro_costo` -- ALTER TABLE `empleado_centro_costo` ADD CONSTRAINT `fk_ecc_cc` FOREIGN KEY (`centro_costo_id`) REFERENCES `centros_costo` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `fk_ecc_empleado` FOREIGN KEY (`empleado_id`) REFERENCES `empleados` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `entradas_tiempo` -- ALTER TABLE `entradas_tiempo` ADD CONSTRAINT `fk_entrada_cc` FOREIGN KEY (`centro_costo_id`) REFERENCES `centros_costo` (`id`) ON DELETE RESTRICT, ADD CONSTRAINT `fk_entrada_hoja` FOREIGN KEY (`hoja_tiempo_id`) REFERENCES `hojas_tiempo` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `hojas_tiempo` -- ALTER TABLE `hojas_tiempo` ADD CONSTRAINT `fk_hoja_aprobado` FOREIGN KEY (`aprobado_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `fk_hoja_empleado` FOREIGN KEY (`empleado_id`) REFERENCES `empleados` (`id`) ON DELETE RESTRICT, ADD CONSTRAINT `fk_hoja_periodo` FOREIGN KEY (`periodo_id`) REFERENCES `periodos` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `incapacidades` -- ALTER TABLE `incapacidades` ADD CONSTRAINT `fk_incap_empleado` FOREIGN KEY (`empleado_id`) REFERENCES `empleados` (`id`) ON DELETE RESTRICT, ADD CONSTRAINT `fk_incap_user` FOREIGN KEY (`creado_por`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `observaciones_centro_costo` -- ALTER TABLE `observaciones_centro_costo` ADD CONSTRAINT `observaciones_centro_costo_centro_costo_id_foreign` FOREIGN KEY (`centro_costo_id`) REFERENCES `centros_costo` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `observaciones_centro_costo_hoja_tiempo_id_foreign` FOREIGN KEY (`hoja_tiempo_id`) REFERENCES `hojas_tiempo` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `observaciones_centro_costo_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `users` -- ALTER TABLE `users` ADD CONSTRAINT `fk_users_empleado` FOREIGN KEY (`empleado_id`) REFERENCES `empleados` (`id`) ON DELETE SET NULL; -- -- Base de datos: `evolucionamos_holman` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_holman` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_holman`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `administradores` -- CREATE TABLE `administradores` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `cedula` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `correo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `rol` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `administradores` -- INSERT INTO `administradores` (`id`, `nombre`, `cedula`, `correo`, `password`, `rol`) VALUES (1, 'administrador', '823', 'admin@admin.com', '823', '1'), (2, 'Cliente', '729', 'cliente@cliente.com', '729', '2'), (3, 'coordinador', '823', '123@123.com', '729', '3'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `candidatos` -- CREATE TABLE `candidatos` ( `id` int NOT NULL, `numero` varchar(40) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `nombre` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `empresa` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `cedula` varchar(40) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `zona` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion` varchar(200) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cp_candidatos_planchas` -- CREATE TABLE `cp_candidatos_planchas` ( `id` bigint UNSIGNED NOT NULL, `id_plancha` int NOT NULL, `cabeza_plancha` int NOT NULL, `numero` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `cedula` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `zona` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `suplente` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `datos` -- CREATE TABLE `datos` ( `id` bigint UNSIGNED NOT NULL, `titulo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `saludo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `parrafo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `nota` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `modal` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `estadoCerrado` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `mensajeVotoRealizado` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `mensajeVoto` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `mensajeDeTexto` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `celular` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `resultadosOff` varchar(10) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'false' COMMENT 'OBSOLETO Sprint 10C: no usado en flujo dinamico', `textoWS` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `textoComuniquese` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `app` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `minCandidates` int DEFAULT '1' COMMENT 'OBSOLETO Sprint 10C: usar votaciones.min_candidatos', `maxCandidates` int DEFAULT '1' COMMENT 'OBSOLETO Sprint 10C: usar votaciones.max_candidatos', `tiempo_palabra` int DEFAULT '120' COMMENT 'Segundos de intervención por delegado', `logo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'assets/img/logo.png' COMMENT 'Ruta del logo de la entidad', `bg_desktop` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'assets/img/bg_desktop.jpg' COMMENT 'Fondo pantalla escritorio', `bg_mobile` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'assets/img/bg_mobile.jpg' COMMENT 'Fondo login móvil', `usar_poderes` tinyint(1) NOT NULL DEFAULT '1' COMMENT '1=mostrar poderes en quorum, 0=solo personas' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `datos` -- INSERT INTO `datos` (`id`, `titulo`, `saludo`, `parrafo`, `nota`, `modal`, `estadoCerrado`, `mensajeVotoRealizado`, `mensajeVoto`, `mensajeDeTexto`, `celular`, `resultadosOff`, `textoWS`, `textoComuniquese`, `app`, `minCandidates`, `maxCandidates`, `tiempo_palabra`, `logo`, `bg_desktop`, `bg_mobile`, `usar_poderes`) VALUES (1, 'Asamblea 2026', 'Estimado(a) Asociado(a):', 'A continuación, encontrará las opciones a elegir, seleccione la de su preferencia y de clic en el botón Votar', '¿Aprueba estados financieros?', '', '¡Estimado(a) Delegado(a) las votaciones no están activas', '¡Ya realizaste tu voto, por favor espera los resultados!', 'Estimado(a) Asociado(a), Coopetrol agradece tu participación y te informa que tu voto ha sido registrado correctamente.', 'Coopetrol te informa acceso a votaciones https://holman.evolucionamos.com con tu código:', '3187777152', 'true', 'Soy delegado(a) de Coopetrol y requiero soporte en:', '.', 'COOPETROL', 1, 1, 120, 'assets/images/logo.png', 'assets/images/2.jpg', 'assets/images/2a.jpg', 1); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sorteos` -- CREATE TABLE `sorteos` ( `id` int UNSIGNED NOT NULL, `nombre_regalo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `cantidad_ganadores` int DEFAULT '1', `fecha_sorteo` datetime DEFAULT CURRENT_TIMESTAMP, `estado` enum('pendiente','ejecutado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'pendiente' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sorteo_ganadores` -- CREATE TABLE `sorteo_ganadores` ( `id` int NOT NULL, `sorteo_id` int UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `cedula` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `zona` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `regalo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha` datetime DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `user_id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `username` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `zona` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `poder` int NOT NULL DEFAULT '1' COMMENT 'Cantidad de votos/representaciones que tiene este usuario', `activo` int DEFAULT NULL, `telefono` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `voto` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `registro` datetime DEFAULT NULL, `quorum` int DEFAULT NULL, `registrozoom` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_ingreso` datetime DEFAULT NULL, `fecha_salida` datetime DEFAULT NULL, `token_votacion` varchar(64) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `token_expira` datetime DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`user_id`, `name`, `email`, `username`, `password`, `zona`, `poder`, `activo`, `telefono`, `voto`, `registro`, `quorum`, `registrozoom`, `fecha_ingreso`, `fecha_salida`, `token_votacion`, `token_expira`) VALUES (1, 'Carlos Parra Bermudez', '1oea23r1s@gmail.com', '1', '2356', 'COOPETROL', 1, 1, '3163049842', '1', '2026-03-10 21:10:05', NULL, 'Sg6wmcFXTxeqPBnck_asJg', '2026-03-10 20:51:53', '2026-03-10 21:13:29', NULL, NULL), (2, 'Cecilia Elvira Perilla Ruíz', '1per23illita1957@gmail.com', '2', '2357', 'COOPETROL', 1, 1, '3002030566', '1', '2026-03-10 21:09:59', NULL, '9hwp6lhTSZuC68_ee8Szaw', '2026-03-10 20:59:11', '2026-03-10 21:13:29', NULL, NULL), (3, 'Francisco Gabriel Corredor García', 'gabr23ielcorredhgkjhfglkor153@hotmail.com', '3', '2358', 'COOPETROL', 1, 1, '3185437971', '1', '2026-03-10 21:09:09', NULL, 'GL5-GLT3Q1yBW17TOnw29g', '2026-03-10 20:51:54', '2026-03-10 21:13:29', NULL, NULL), (4, 'Jairo Enrique Grosso Páez', 'jgr23ossop@hotmail.com', '4', '2359', 'COOPETROL', 1, 1, '3173833198', NULL, NULL, NULL, '9M5-U89FQcm5TNw6Ek0J5Q', NULL, NULL, NULL, NULL), (5, 'Sonia Fenix Herrera', 'son23yfafdasfdenix31@gmail.com', '5', '2360', 'COOPETROL', 1, 1, '3157713954', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL), (6, 'Ricardo Tusso', 'jtus23sosuarez@gmail.com', '6', '2361', 'COOPETROL', 1, 1, '3212636577', '1', '2026-03-10 20:59:45', NULL, '4Wc3FsjFSpuKelzgms7EIQ', '2026-03-10 20:51:53', '2026-03-10 21:13:29', NULL, NULL), (7, 'Oscar Ballen', 'osca23r.ballen@enel.com', '7', '2362', 'COOPETROL', 1, 1, '3156487938', '1', '2026-03-10 21:09:34', NULL, '2UZCwFM7TmGxVR2HIvekfQ', '2026-03-10 20:51:55', '2026-03-10 21:13:29', NULL, NULL), (8, 'Jaime Alberto Laverde', 'ale23masas90@gmail.com', '8', '2363', 'COOPETROL', 1, 1, '3132215067', '1', '2026-03-10 21:02:05', NULL, '7Fhtm65RSJKEdyku5PFK9A', '2026-03-10 20:51:58', '2026-03-10 21:13:25', NULL, NULL), (9, 'Luz Gladys Mora Grosso', '1fa1i1@gmail.com ', '9', '2364', 'COOPETROL', 1, 1, '3132859621', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL), (10, 'Maria Perez', 'luzs_lopez@hotmail.com', '10', '2365', 'COOPETROL', 1, 1, '3158926778', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `votaciones` -- CREATE TABLE `votaciones` ( `id` int NOT NULL, `titulo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `pregunta` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `tipo` enum('eleccion','aprobacion','consulta') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'eleccion', `estado` enum('configuracion','abierta','cerrada','finalizada') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'configuracion', `min_candidatos` int NOT NULL DEFAULT '1', `max_candidatos` int NOT NULL DEFAULT '1', `fecha_creacion` datetime NOT NULL DEFAULT CURRENT_TIMESTAMP, `fecha_apertura` datetime DEFAULT NULL, `fecha_cierre` datetime DEFAULT NULL, `creado_por` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `votaciones` -- INSERT INTO `votaciones` (`id`, `titulo`, `descripcion`, `pregunta`, `tipo`, `estado`, `min_candidatos`, `max_candidatos`, `fecha_creacion`, `fecha_apertura`, `fecha_cierre`, `creado_por`) VALUES (11, 'Orden del Día', '', '¿Aprueba Orden del Día?', 'aprobacion', 'finalizada', 1, 2, '2026-03-09 23:17:41', '2026-03-09 23:32:23', '2026-03-09 23:34:13', 1), (12, 'Orden del Día', 'Primera Votación General', '¿Aprueba el Orden del día?', 'aprobacion', 'finalizada', 1, 1, '2026-03-10 13:26:49', '2026-03-10 16:08:49', NULL, 1), (13, 'Colombia Mundialista', 'Pregunta para confirmar acceso a Votaciones y validar Quorum', '¿Cree ud. qué Colombia pasara a la Final del Mundia?', 'consulta', 'finalizada', 1, 1, '2026-03-10 13:31:10', '2026-03-10 15:56:15', NULL, 1), (14, 'Elección Mesa Directiva de la Asamblea', 'Se elegirán 3 miembros de la Asamblea para que conformen la Mesa Directiva', 'Elección Mesa Directiva Asamblea', 'eleccion', 'finalizada', 1, 3, '2026-03-10 13:39:31', '2026-03-10 16:01:24', NULL, 1), (15, 'Aprobación del Proyecto de Reglamento Interno para la Asamblea', '', 'Aprueba el Reglamento Interno para la Asamblea', 'aprobacion', 'configuracion', 1, 1, '2026-03-10 13:53:45', NULL, NULL, 1), (16, 'Designación Comisión de tres (3) Delegados para la revisión y aprobación del acta de la presente Asamblea', '', 'Elección de (3) Delegados para la revisión y aprobación del acta de la presente Asamblea.', 'consulta', 'configuracion', 1, 3, '2026-03-10 13:57:25', NULL, NULL, 1), (17, 'Estudio y Aprobación Estados Financieros a Diciembre 31 de 2023', '', 'Aprueba los Estados Financieros a Diciembre 31 de 2025', 'aprobacion', 'configuracion', 1, 1, '2026-03-10 14:05:00', NULL, NULL, 1), (18, 'Elección Revisoria Fiscal', '', '¿Qué firma de Revisora Eliges para esta nuevo periodo?', 'eleccion', 'configuracion', 1, 1, '2026-03-10 14:12:11', NULL, NULL, 1); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `votacion_candidatos` -- CREATE TABLE `votacion_candidatos` ( `id` int NOT NULL, `votacion_id` int NOT NULL, `numero` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `posicion` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Texto tarjetón: área, ciudad, cargo, etc.', `cedula` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `zona` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `orden` int DEFAULT '0' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `votacion_candidatos` -- INSERT INTO `votacion_candidatos` (`id`, `votacion_id`, `numero`, `nombre`, `posicion`, `cedula`, `zona`, `descripcion`, `orden`) VALUES (11, 11, '1', 'SI', '1', '', 'COOPETROL', 'NO', 0), (12, 11, '2', 'NO', '2', '', 'COOPETROL', 'NO', 0), (13, 12, '01', 'SI', '1', 'SI', 'COOPETROL', 'SI', 0), (15, 12, '03', 'VOTO EN BLANCO', '3', '0', 'COOPETROL', 'SI', 0), (16, 13, '01', 'SI', '2', 'SI', 'COOPETROL', 'SI', 0), (17, 13, '02', 'VOTO EN BLANCO', '1', '0', 'COOPETROL', 'SI', 0), (18, 13, '03', 'NO', '2', 'NO', 'COOPETROL', 'SI', 0), (19, 14, '1', 'JUAN PÉREZ GARCÍA', '1', '3', 'COOPETROL', 'SI', 1), (20, 14, '2', 'MARÍA TORRES SILVA', 'Coordinadora Zona Sur', '10', 'COOPETROL', 'SI', 2), (21, 14, '3', 'CARLOS RUIZ MORA', 'Director Occidente', '13', 'COOPETROL', 'SI', 3), (22, 14, '4', 'ALEJANDRO DIAZ', 'Coordinadora Zona Norte', '5', 'COOPETROL', 'SI', 4), (23, 14, '5', 'DIANA OSPINA', 'Director Occidente', '6', 'COOPETROL', 'SI', 5), (24, 14, '6', 'ERICK PEREZ', 'Asistente General', '7', 'COOPETROL', 'SI', 6), (25, 14, '7', 'VICTORIA LOPEZ', 'Gerente Zs', '12', 'COOPETROL', 'SI', 7), (26, 14, '8', 'LUZ PIEHDRAITA', 'Secretaria Gerencia', '14', 'COOPETROL', 'SI', 8), (28, 14, '9', 'Adrian Riaño', '09', '22', 'COOPETROL', 'SI', 0), (29, 15, '01', 'SI', 'SI', 'SI', 'COOPETROL', 'SI', 0), (30, 15, '02', 'NO', 'NO', 'NO', 'COOPETROL', 'SI', 0), (31, 15, '03', 'VOTO EN BLANCO', '3', '0', 'COOPETROL', 'SI', 0), (32, 16, '1', 'JULIAN DIAZ', 'Gerente Regional Norte', '1', 'COOPETROL', 'SI', 1), (33, 16, '2', 'ANA LOPEZ', 'Coordinadora Zona Sur', '4', 'COOPETROL', 'SI', 2), (34, 16, '3', 'ANDREA MARIN', 'Director Occidente', '18', 'COOPETROL', 'SI', 3), (35, 16, '4', 'ROBERT SMIT', 'Coordinadora Zona Norte', '19', 'COOPETROL', 'SI', 4), (36, 16, '5', 'CLARA PONCE', 'Director Occidente', '12', 'COOPETROL', 'SI', 5), (37, 16, '6', 'LUIS MARTINEZ', 'Asistente General', '43', 'COOPETROL', 'SI', 6), (38, 16, '7', 'VERONICA ORTEGA', 'Gerente Zs', '32', 'COOPETROL', 'SI', 7), (39, 16, '8', 'PATRICIA TORRES', 'Secretaria Gerencia', '6', 'COOPETROL', 'SI', 8), (40, 16, '9', 'ADRIANA RIAÑO', 'Jefe de Pozo', '22', 'COOPETROL', 'SI', 9), (41, 17, '01', 'SI', '1', 'SI', 'COOPETROL', 'SI', 0), (43, 17, '02', 'NO', '2', 'NO', 'COOPETROL', 'SI', 0), (44, 17, '03', 'VOTO EN BLANCO', '3', '0', 'COOPETROL', 'SI', 0), (45, 18, '01', 'RA', '01', 'RA', '', 'SI', 0), (47, 18, '3', 'JUAN DIAZ', '3', '5', 'COOPETROL', 'SI', 0), (49, 18, '01', 'RA', '01', 'RA', 'COOPETROL', 'SI', 0), (50, 18, '03', 'AMEZQUITA', '03', 'AMZ', 'COOPETROL', 'SI', 0), (51, 12, '02', 'NO', '2', 'NO', 'COOPETROL', 'SI', 0); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `votacion_participantes` -- CREATE TABLE `votacion_participantes` ( `id` int NOT NULL, `votacion_id` int NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `voto_registrado` tinyint NOT NULL DEFAULT '0', `fecha_voto` datetime DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `votacion_participantes` -- INSERT INTO `votacion_participantes` (`id`, `votacion_id`, `user_id`, `voto_registrado`, `fecha_voto`) VALUES (18, 13, 7, 1, '2026-03-10 15:57:51'), (19, 13, 8, 1, '2026-03-10 15:58:19'), (20, 13, 1, 1, '2026-03-10 15:58:28'), (21, 13, 2, 1, '2026-03-10 15:59:43'), (22, 13, 6, 1, '2026-03-10 15:59:45'), (23, 13, 3, 1, '2026-03-10 15:59:54'), (24, 14, 3, 1, '2026-03-10 16:02:00'), (25, 14, 8, 1, '2026-03-10 16:02:05'), (26, 14, 7, 1, '2026-03-10 16:02:05'), (27, 14, 2, 1, '2026-03-10 16:02:54'), (28, 14, 1, 1, '2026-03-10 16:04:14'), (29, 12, 3, 1, '2026-03-10 16:09:09'), (30, 12, 7, 1, '2026-03-10 16:09:34'), (31, 12, 2, 1, '2026-03-10 16:09:59'), (32, 12, 1, 1, '2026-03-10 16:10:05'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `votacion_votos` -- CREATE TABLE `votacion_votos` ( `id` bigint UNSIGNED NOT NULL, `votacion_id` int NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `candidato_id` int NOT NULL, `cantidad` int NOT NULL DEFAULT '1' COMMENT 'Votos por poder — reemplaza múltiples INSERTs', `zona` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_voto` datetime NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla 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'COOPETROL', '2026-03-10 16:09:59'), (34, 12, 1, 15, 1, 'COOPETROL', '2026-03-10 16:10:05'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `votos` -- CREATE TABLE `votos` ( `id` bigint UNSIGNED NOT NULL, `numero` int NOT NULL, `zona` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `administradores` -- ALTER TABLE `administradores` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `candidatos` -- ALTER TABLE `candidatos` ADD PRIMARY KEY (`id`), ADD KEY `idx_zona_cand` (`zona`), ADD KEY `idx_numero_cand` (`numero`); -- -- Indices de la tabla `cp_candidatos_planchas` -- ALTER TABLE `cp_candidatos_planchas` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `datos` -- ALTER TABLE `datos` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `sorteos` -- ALTER TABLE `sorteos` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `sorteo_ganadores` -- ALTER TABLE `sorteo_ganadores` ADD PRIMARY KEY (`id`), ADD KEY `sorteo_id` (`sorteo_id`), ADD KEY `user_id` (`user_id`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`user_id`), ADD KEY `idx_username` (`username`), ADD KEY `idx_registrozoom` (`registrozoom`), ADD KEY `idx_quorum` (`quorum`), ADD KEY `idx_zona` (`zona`), ADD KEY `idx_voto` (`voto`), ADD KEY `idx_activo` (`activo`), ADD KEY `idx_email` (`email`), ADD KEY `idx_token` (`token_votacion`), ADD KEY `idx_fecha_salida` (`fecha_salida`); -- -- Indices de la tabla `votaciones` -- ALTER TABLE `votaciones` ADD PRIMARY KEY (`id`), ADD KEY `idx_estado` (`estado`), ADD KEY `idx_fecha_creacion` (`fecha_creacion`); -- -- Indices de la tabla `votacion_candidatos` -- ALTER TABLE `votacion_candidatos` ADD PRIMARY KEY (`id`), ADD KEY `idx_votacion` (`votacion_id`), ADD KEY `idx_zona` (`zona`); -- -- Indices de la tabla `votacion_participantes` -- ALTER TABLE `votacion_participantes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `uk_votacion_user` (`votacion_id`,`user_id`), ADD KEY `idx_votacion` (`votacion_id`), ADD KEY `fk_vp_user` (`user_id`); -- -- Indices de la tabla `votacion_votos` -- ALTER TABLE `votacion_votos` ADD PRIMARY KEY (`id`), ADD KEY `idx_votacion` (`votacion_id`), ADD KEY `idx_user` (`user_id`), ADD KEY `idx_candidato` (`candidato_id`), ADD KEY `idx_zona` (`zona`); -- -- Indices de la tabla `votos` -- ALTER TABLE `votos` ADD PRIMARY KEY (`id`), ADD KEY `idx_numero` (`numero`), ADD KEY `idx_zona` (`zona`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `administradores` -- ALTER TABLE `administradores` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `candidatos` -- ALTER TABLE `candidatos` MODIFY `id` int NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `cp_candidatos_planchas` -- ALTER TABLE `cp_candidatos_planchas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `datos` -- ALTER TABLE `datos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `sorteos` -- ALTER TABLE `sorteos` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=13; -- -- AUTO_INCREMENT de la tabla `sorteo_ganadores` -- ALTER TABLE `sorteo_ganadores` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `user_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2616; -- -- AUTO_INCREMENT de la tabla `votaciones` -- ALTER TABLE `votaciones` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=19; -- -- AUTO_INCREMENT de la tabla `votacion_candidatos` -- ALTER TABLE `votacion_candidatos` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=52; -- -- AUTO_INCREMENT de la tabla `votacion_participantes` -- ALTER TABLE `votacion_participantes` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=33; -- -- AUTO_INCREMENT de la tabla `votacion_votos` -- ALTER TABLE `votacion_votos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=35; -- -- AUTO_INCREMENT de la tabla `votos` -- ALTER TABLE `votos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `sorteo_ganadores` -- ALTER TABLE `sorteo_ganadores` ADD CONSTRAINT `sorteo_ganadores_ibfk_1` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `sorteo_ganadores_ibfk_2` FOREIGN KEY (`user_id`) REFERENCES `users` (`user_id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `votacion_candidatos` -- ALTER TABLE `votacion_candidatos` ADD CONSTRAINT `votacion_candidatos_ibfk_1` FOREIGN KEY (`votacion_id`) REFERENCES `votaciones` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `votacion_participantes` -- ALTER TABLE `votacion_participantes` ADD CONSTRAINT `fk_vp_user` FOREIGN KEY (`user_id`) REFERENCES `users` (`user_id`) ON DELETE CASCADE ON UPDATE CASCADE, ADD CONSTRAINT `votacion_participantes_ibfk_1` FOREIGN KEY (`votacion_id`) REFERENCES `votaciones` (`id`); -- -- Filtros para la tabla `votacion_votos` -- ALTER TABLE `votacion_votos` ADD CONSTRAINT `fk_vv_user` FOREIGN KEY (`user_id`) REFERENCES `users` (`user_id`) ON DELETE RESTRICT ON UPDATE CASCADE, ADD CONSTRAINT `votacion_votos_ibfk_1` FOREIGN KEY (`votacion_id`) REFERENCES `votaciones` (`id`), ADD CONSTRAINT `votacion_votos_ibfk_2` FOREIGN KEY (`candidato_id`) REFERENCES `votacion_candidatos` (`id`); -- -- Base de datos: `evolucionamos_k5kg1` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_k5kg1` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_k5kg1`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `wyy5_commentmeta` -- CREATE TABLE `wyy5_commentmeta` ( `meta_id` bigint UNSIGNED NOT NULL, 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Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

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This is an example page. It\'s different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this:

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\n\n

Hi there! I\'m a bike messenger by day, aspiring actor by night, and this is my website. I live in Los Angeles, have a great dog named Jack, and I like piña coladas. (And gettin\' caught in the rain.)

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...or something like this:

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The XYZ Doohickey Company was founded in 1971, and has been providing quality doohickeys to the public ever since. Located in Gotham City, XYZ employs over 2,000 people and does all kinds of awesome things for the Gotham community.

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As a new WordPress user, you should go to your dashboard to delete this page and create new pages for your content. Have fun!

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Who we are

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Suggested text: Our website address is: https://otus.evolucionamos.com.

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Comments

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Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

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Media

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Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

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Cookies

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Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

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When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

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Embedded content from other websites

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Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

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Who we share your data with

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Suggested text: If you request a password reset, your IP address will be included in the reset email.

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How long we retain your data

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Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

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What rights you have over your data

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Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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Where your data is sent

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Suggested text: Visitor comments may be checked through an automated spam detection service.

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VALUES (202, 1, '2026-05-15 16:52:14', '2026-05-15 16:52:14', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 16:52:14', '2026-05-15 16:52:14', '', 40, 'https://otus.evolucionamos.com/?p=202', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (203, 1, '2026-05-15 18:06:56', '2026-05-15 18:06:56', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 18:06:56', '2026-05-15 18:06:56', '', 40, 'https://otus.evolucionamos.com/?p=203', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (204, 1, '2026-05-15 18:08:39', '2026-05-15 18:08:39', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 18:08:39', '2026-05-15 18:08:39', '', 40, 'https://otus.evolucionamos.com/?p=204', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (205, 1, '2026-05-15 18:20:48', '2026-05-15 18:20:48', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 18:20:48', '2026-05-15 18:20:48', '', 40, 'https://otus.evolucionamos.com/?p=205', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (206, 1, '2026-05-15 18:21:44', '2026-05-15 18:21:44', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 18:21:44', '2026-05-15 18:21:44', '', 40, 'https://otus.evolucionamos.com/?p=206', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (207, 1, '2026-05-15 18:23:32', '2026-05-15 18:23:32', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 18:23:32', '2026-05-15 18:23:32', '', 40, 'https://otus.evolucionamos.com/?p=207', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (208, 1, '2026-05-15 18:24:35', '2026-05-15 18:24:35', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 18:24:35', '2026-05-15 18:24:35', '', 40, 'https://otus.evolucionamos.com/?p=208', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (209, 1, '2026-05-15 20:18:11', '2026-05-15 20:18:11', 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`post_mime_type`, `comment_count`) VALUES (210, 1, '2026-05-15 20:19:36', '2026-05-15 20:19:36', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 20:19:36', '2026-05-15 20:19:36', '', 40, 'https://otus.evolucionamos.com/?p=210', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (211, 1, '2026-05-15 20:22:05', '2026-05-15 20:22:05', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 20:22:05', '2026-05-15 20:22:05', '', 40, 'https://otus.evolucionamos.com/?p=211', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (212, 1, '2026-05-15 20:29:56', '2026-05-15 20:29:56', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 20:29:56', '2026-05-15 20:29:56', '', 40, 'https://otus.evolucionamos.com/?p=212', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (213, 1, '2026-05-15 20:34:07', '2026-05-15 20:34:07', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-15 20:34:07', '2026-05-15 20:34:07', '', 40, 'https://otus.evolucionamos.com/?p=213', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (214, 1, '2026-05-16 00:21:33', '2026-05-16 00:21:33', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-16 00:21:33', '2026-05-16 00:21:33', '', 40, 'https://otus.evolucionamos.com/?p=214', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (215, 1, '2026-05-16 00:29:40', '2026-05-16 00:29:40', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-16 00:29:40', '2026-05-16 00:29:40', '', 40, 'https://otus.evolucionamos.com/?p=215', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (216, 1, '2026-05-16 00:39:43', '2026-05-16 00:39:43', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-16 00:39:43', '2026-05-16 00:39:43', '', 40, 'https://otus.evolucionamos.com/?p=216', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (217, 1, '2026-05-16 00:41:45', '2026-05-16 00:41:45', '\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n', 'OTUS BI', '', 'inherit', 'closed', 'closed', '', '40-revision-v1', '', '', '2026-05-16 00:41:45', '2026-05-16 00:41:45', '', 40, 'https://otus.evolucionamos.com/?p=217', 0, 'revision', '', 0); INSERT INTO `wyy5_posts` (`ID`, `post_author`, `post_date`, `post_date_gmt`, `post_content`, `post_title`, `post_excerpt`, `post_status`, `comment_status`, `ping_status`, `post_password`, `post_name`, `to_ping`, `pinged`, `post_modified`, `post_modified_gmt`, `post_content_filtered`, `post_parent`, `guid`, `menu_order`, `post_type`, `post_mime_type`, `comment_count`) VALUES (218, 1, '2026-05-16 00:42:25', '2026-05-16 00:42:25', 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`wyy5_depicter_lead_fields` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `wyy5_depicter_meta` -- ALTER TABLE `wyy5_depicter_meta` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `wyy5_depicter_options` -- ALTER TABLE `wyy5_depicter_options` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `option_name` (`option_name`); -- -- Indices de la tabla `wyy5_depicter_queue_jobs` -- ALTER TABLE `wyy5_depicter_queue_jobs` ADD PRIMARY KEY (`id`), ADD KEY `status` (`status`), ADD KEY `available_at` (`available_at`), ADD KEY `queue` (`queue`); -- -- Indices de la tabla `wyy5_links` -- ALTER TABLE `wyy5_links` ADD PRIMARY KEY (`link_id`), ADD KEY `link_visible` (`link_visible`); -- -- Indices de la tabla `wyy5_litespeed_url` -- ALTER TABLE `wyy5_litespeed_url` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `url` (`url`(191)), ADD KEY `cache_tags` (`cache_tags`(191)); -- -- Indices de la tabla `wyy5_litespeed_url_file` -- ALTER TABLE `wyy5_litespeed_url_file` ADD PRIMARY KEY (`id`), ADD KEY `filename` (`filename`), ADD KEY `type` (`type`), ADD KEY `url_id_2` (`url_id`,`vary`,`type`), ADD KEY `filename_2` (`filename`,`expired`), ADD KEY `url_id` (`url_id`,`expired`); -- -- Indices de la tabla `wyy5_options` -- ALTER TABLE `wyy5_options` ADD PRIMARY KEY (`option_id`), ADD UNIQUE KEY `option_name` (`option_name`), ADD KEY `autoload` (`autoload`); -- -- Indices de la tabla `wyy5_postmeta` -- ALTER TABLE `wyy5_postmeta` ADD PRIMARY KEY (`meta_id`), ADD KEY `post_id` (`post_id`), ADD KEY `meta_key` (`meta_key`(191)); -- -- Indices de la tabla `wyy5_posts` -- ALTER TABLE `wyy5_posts` ADD PRIMARY KEY (`ID`), ADD KEY `post_name` (`post_name`(191)), ADD KEY `type_status_date` (`post_type`,`post_status`,`post_date`,`ID`), ADD KEY `post_parent` (`post_parent`), ADD KEY `post_author` (`post_author`), ADD KEY `type_status_author` (`post_type`,`post_status`,`post_author`); -- -- Indices de la tabla `wyy5_termmeta` -- ALTER TABLE `wyy5_termmeta` ADD PRIMARY KEY (`meta_id`), ADD KEY `term_id` (`term_id`), ADD KEY `meta_key` (`meta_key`(191)); -- -- Indices de la tabla `wyy5_terms` -- ALTER TABLE `wyy5_terms` ADD PRIMARY KEY (`term_id`), ADD KEY `slug` (`slug`(191)), ADD KEY `name` (`name`(191)); -- -- Indices de la tabla `wyy5_term_relationships` -- ALTER TABLE `wyy5_term_relationships` ADD PRIMARY KEY (`object_id`,`term_taxonomy_id`), ADD KEY `term_taxonomy_id` (`term_taxonomy_id`); -- -- Indices de la tabla `wyy5_term_taxonomy` -- ALTER TABLE `wyy5_term_taxonomy` ADD PRIMARY KEY (`term_taxonomy_id`), ADD UNIQUE KEY `term_id_taxonomy` (`term_id`,`taxonomy`), ADD KEY `taxonomy` (`taxonomy`); -- -- Indices de la tabla `wyy5_usermeta` -- ALTER TABLE `wyy5_usermeta` ADD PRIMARY KEY (`umeta_id`), ADD KEY `user_id` (`user_id`), ADD KEY `meta_key` (`meta_key`(191)); -- -- Indices de la tabla `wyy5_users` -- ALTER TABLE `wyy5_users` ADD PRIMARY KEY (`ID`), ADD KEY `user_login_key` (`user_login`), ADD KEY `user_nicename` (`user_nicename`), ADD KEY `user_email` (`user_email`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `wyy5_commentmeta` -- ALTER TABLE `wyy5_commentmeta` MODIFY `meta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_comments` -- ALTER TABLE `wyy5_comments` MODIFY `comment_ID` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `wyy5_depicter_documents` -- ALTER TABLE `wyy5_depicter_documents` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=14; -- -- AUTO_INCREMENT de la tabla `wyy5_depicter_leads` -- ALTER TABLE `wyy5_depicter_leads` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_depicter_lead_fields` -- ALTER TABLE `wyy5_depicter_lead_fields` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_depicter_meta` -- ALTER TABLE `wyy5_depicter_meta` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=9; -- -- AUTO_INCREMENT de la tabla `wyy5_depicter_options` -- ALTER TABLE `wyy5_depicter_options` MODIFY `id` mediumint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_depicter_queue_jobs` -- ALTER TABLE `wyy5_depicter_queue_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_links` -- ALTER TABLE `wyy5_links` MODIFY `link_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_litespeed_url` -- ALTER TABLE `wyy5_litespeed_url` MODIFY `id` bigint NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_litespeed_url_file` -- ALTER TABLE `wyy5_litespeed_url_file` MODIFY `id` bigint NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_options` -- ALTER TABLE `wyy5_options` MODIFY `option_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11402; -- -- AUTO_INCREMENT de la tabla `wyy5_postmeta` -- ALTER TABLE `wyy5_postmeta` MODIFY `meta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=1517; -- -- AUTO_INCREMENT de la tabla `wyy5_posts` -- ALTER TABLE `wyy5_posts` MODIFY `ID` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=246; -- -- AUTO_INCREMENT de la tabla `wyy5_termmeta` -- ALTER TABLE `wyy5_termmeta` MODIFY `meta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `wyy5_terms` -- ALTER TABLE `wyy5_terms` MODIFY `term_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `wyy5_term_taxonomy` -- ALTER TABLE `wyy5_term_taxonomy` MODIFY `term_taxonomy_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `wyy5_usermeta` -- ALTER TABLE `wyy5_usermeta` MODIFY `umeta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=24; -- -- AUTO_INCREMENT de la tabla `wyy5_users` -- ALTER TABLE `wyy5_users` MODIFY `ID` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- Base de datos: `evolucionamos_michael` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_michael` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_michael`; -- -- Base de datos: `evolucionamos_rufg1` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_rufg1` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_rufg1`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_actionscheduler_actions` -- CREATE TABLE `jvgi_actionscheduler_actions` ( `action_id` bigint UNSIGNED NOT NULL, `hook` varchar(191) COLLATE utf8mb4_unicode_520_ci NOT NULL, `status` varchar(20) COLLATE utf8mb4_unicode_520_ci NOT NULL, `scheduled_date_gmt` datetime DEFAULT '0000-00-00 00:00:00', `scheduled_date_local` datetime DEFAULT '0000-00-00 00:00:00', `priority` tinyint UNSIGNED NOT NULL DEFAULT '10', `args` varchar(191) COLLATE utf8mb4_unicode_520_ci DEFAULT NULL, `schedule` longtext COLLATE utf8mb4_unicode_520_ci, `group_id` bigint UNSIGNED NOT NULL DEFAULT '0', `attempts` int NOT NULL DEFAULT '0', `last_attempt_gmt` datetime DEFAULT '0000-00-00 00:00:00', `last_attempt_local` datetime DEFAULT '0000-00-00 00:00:00', `claim_id` bigint UNSIGNED NOT NULL DEFAULT '0', `extended_args` varchar(8000) COLLATE utf8mb4_unicode_520_ci DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- -- Volcado de datos para la tabla `jvgi_actionscheduler_actions` -- INSERT INTO `jvgi_actionscheduler_actions` (`action_id`, `hook`, `status`, `scheduled_date_gmt`, `scheduled_date_local`, `priority`, `args`, `schedule`, `group_id`, `attempts`, `last_attempt_gmt`, `last_attempt_local`, `claim_id`, `extended_args`) VALUES (578, 'action_scheduler/migration_hook', 'failed', '2024-09-16 20:58:33', '2024-09-16 20:58:33', 10, '[]', 'O:30:\"ActionScheduler_SimpleSchedule\":2:{s:22:\"\0*\0scheduled_timestamp\";i:1726520313;s:41:\"\0ActionScheduler_SimpleSchedule\0timestamp\";i:1726520313;}', 1, 1, '2024-09-16 20:58:37', '2024-09-16 20:58:37', 0, NULL), (579, 'action_scheduler/migration_hook', 'complete', '2024-12-18 21:05:28', '2024-12-18 21:05:28', 10, '[]', 'O:30:\"ActionScheduler_SimpleSchedule\":2:{s:22:\"\0*\0scheduled_timestamp\";i:1734555928;s:41:\"\0ActionScheduler_SimpleSchedule\0timestamp\";i:1734555928;}', 1, 1, '2024-12-18 21:05:30', '2024-12-18 21:05:30', 0, NULL), (580, 'action_scheduler/migration_hook', 'pending', '2024-12-18 21:06:30', '2024-12-18 21:06:30', 10, '[]', 'O:30:\"ActionScheduler_SimpleSchedule\":2:{s:22:\"\0*\0scheduled_timestamp\";i:1734555990;s:41:\"\0ActionScheduler_SimpleSchedule\0timestamp\";i:1734555990;}', 1, 0, '0000-00-00 00:00:00', '0000-00-00 00:00:00', 0, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_actionscheduler_claims` -- CREATE TABLE `jvgi_actionscheduler_claims` ( `claim_id` bigint UNSIGNED NOT NULL, `date_created_gmt` datetime DEFAULT '0000-00-00 00:00:00' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_actionscheduler_groups` -- CREATE TABLE `jvgi_actionscheduler_groups` ( `group_id` bigint UNSIGNED NOT NULL, `slug` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- -- Volcado de datos para la tabla `jvgi_actionscheduler_groups` -- INSERT INTO `jvgi_actionscheduler_groups` (`group_id`, `slug`) VALUES (1, 'action-scheduler-migration'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_actionscheduler_logs` -- CREATE TABLE `jvgi_actionscheduler_logs` ( `log_id` bigint UNSIGNED NOT NULL, `action_id` bigint UNSIGNED NOT NULL, `message` text COLLATE utf8mb4_unicode_520_ci NOT NULL, `log_date_gmt` datetime DEFAULT '0000-00-00 00:00:00', `log_date_local` datetime DEFAULT '0000-00-00 00:00:00' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- -- Volcado de datos para la tabla `jvgi_actionscheduler_logs` -- INSERT INTO `jvgi_actionscheduler_logs` (`log_id`, `action_id`, `message`, `log_date_gmt`, `log_date_local`) VALUES (4, 578, 'action created', '2024-09-16 20:57:33', '2024-09-16 20:57:33'), (5, 578, 'action started via Async Request', '2024-09-16 20:58:37', '2024-09-16 20:58:37'), (6, 578, 'action failed via Async Request: Scheduled action for action_scheduler/migration_hook will not be executed as no callbacks are registered.', '2024-09-16 20:58:37', '2024-09-16 20:58:37'), (7, 579, 'action created', '2024-12-18 21:04:28', '2024-12-18 21:04:28'), (8, 579, 'action started via WP Cron', '2024-12-18 21:05:30', '2024-12-18 21:05:30'), (9, 579, 'action complete via WP Cron', '2024-12-18 21:05:30', '2024-12-18 21:05:30'), (10, 580, 'action created', '2024-12-18 21:05:30', '2024-12-18 21:05:30'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_appearance` -- CREATE TABLE `jvgi_bkntc_appearance` ( `id` int NOT NULL, `name` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `is_default` tinyint DEFAULT NULL, `colors` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `height` int DEFAULT NULL, `fontfamily` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tenant_id` int DEFAULT NULL, `custom_css` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `hide_steps` tinyint(1) NOT NULL DEFAULT '0' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_appearance` -- INSERT INTO `jvgi_bkntc_appearance` (`id`, `name`, `is_default`, `colors`, `height`, `fontfamily`, `tenant_id`, `custom_css`, `hide_steps`) VALUES (1, 'Default style', 1, '{\"panel\":\"#292d32\",\"primary\":\"#6c70dc\",\"primary_txt\":\"#ffffff\",\"active_steps\":\"#4fbf65\",\"active_steps_txt\":\"#4fbf65\",\"compleated_steps\":\"#6c70dc\",\"compleated_steps_txt\":\"#ffffff\",\"other_steps\":\"#4d545a\",\"other_steps_txt\":\"#626c76\",\"title\":\"#292d32\",\"border\":\"#53d56c\"}', 600, 'Poppins', NULL, NULL, 0), (2, 'Brown style', 0, '{\"panel\":\"#a39789\",\"primary\":\"#a39789\",\"primary_txt\":\"#ffffff\",\"active_steps\":\"#838383\",\"active_steps_txt\":\"#ffffff\",\"compleated_steps\":\"#505050\",\"compleated_steps_txt\":\"#ffffff\",\"other_steps\":\"#c7c0b6\",\"other_steps_txt\":\"#c7c0b7\",\"title\":\"#292d32\",\"border\":\"#a39789\"}', 600, 'Poppins', NULL, NULL, 0), (3, 'Red style', 0, '{\"panel\":\"#fb5557\",\"primary\":\"#fb5557\",\"primary_txt\":\"#ffffff\",\"active_steps\":\"#969595\",\"active_steps_txt\":\"#ffffff\",\"compleated_steps\":\"#505050\",\"compleated_steps_txt\":\"#ffffff\",\"other_steps\":\"#fd999b\",\"other_steps_txt\":\"#fd999a\",\"title\":\"#292d32\",\"border\":\"#53d56c\"}', 600, 'Poppins', NULL, NULL, 0), (4, 'Green style', 0, '{\"panel\":\"#22bf6c\",\"primary\":\"#22bf6c\",\"primary_txt\":\"#ffffff\",\"active_steps\":\"#c8c8c8\",\"active_steps_txt\":\"#ffffff\",\"compleated_steps\":\"#f7b732\",\"compleated_steps_txt\":\"#ffffff\",\"other_steps\":\"#7ad8a6\",\"other_steps_txt\":\"#79d7a6\",\"title\":\"#292d32\",\"border\":\"#53d56c\"}', 600, 'Poppins', NULL, NULL, 0), (5, 'Blue style', 0, '{\"panel\":\"#2079fb\",\"primary\":\"#2079fb\",\"primary_txt\":\"#ffffff\",\"active_steps\":\"#b0b0b0\",\"active_steps_txt\":\"#ffffff\",\"compleated_steps\":\"#4ebf65\",\"compleated_steps_txt\":\"#ffffff\",\"other_steps\":\"#79aefc\",\"other_steps_txt\":\"#78adfc\",\"title\":\"#292d32\",\"border\":\"#53d56c\"}', 600, 'Poppins', NULL, NULL, 0), (6, 'Purple style', 0, '{\"panel\":\"#6c70dd\",\"primary\":\"#6c70dd\",\"primary_txt\":\"#ffffff\",\"active_steps\":\"#acacac\",\"active_steps_txt\":\"#ffffff\",\"compleated_steps\":\"#4ebf65\",\"compleated_steps_txt\":\"#ffffff\",\"other_steps\":\"#a6aaeb\",\"other_steps_txt\":\"#a6a8ea\",\"title\":\"#292d32\",\"border\":\"#8388fc\"}', 600, 'Poppins', NULL, NULL, 0), (7, 'Pink style', 0, '{\"panel\":\"#db598f\",\"primary\":\"#db598f\",\"primary_txt\":\"#ffffff\",\"active_steps\":\"#a8a8a8\",\"active_steps_txt\":\"#ffffff\",\"compleated_steps\":\"#505050\",\"compleated_steps_txt\":\"#ffffff\",\"other_steps\":\"#ea9bbb\",\"other_steps_txt\":\"#e99abb\",\"title\":\"#292d32\",\"border\":\"#fea7cc\"}', 600, 'Poppins', NULL, NULL, 0); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_appointments` -- CREATE TABLE `jvgi_bkntc_appointments` ( `id` int NOT NULL, `location_id` int DEFAULT NULL, `service_id` int DEFAULT NULL, `staff_id` int DEFAULT NULL, `starts_at` bigint DEFAULT NULL, `ends_at` bigint DEFAULT NULL, `busy_from` bigint DEFAULT NULL, `busy_to` bigint DEFAULT NULL, `customer_id` int DEFAULT NULL, `status` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `weight` int DEFAULT NULL, `payment_id` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `payment_method` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `payment_status` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `paid_amount` decimal(13,4) DEFAULT NULL, `recurring_id` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `note` text COLLATE utf8mb4_unicode_ci, `locale` varchar(15) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `client_timezone` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` bigint DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_appointments` -- INSERT INTO `jvgi_bkntc_appointments` (`id`, `location_id`, `service_id`, `staff_id`, `starts_at`, `ends_at`, `busy_from`, `busy_to`, `customer_id`, `status`, `weight`, `payment_id`, `payment_method`, `payment_status`, `paid_amount`, `recurring_id`, `note`, `locale`, `client_timezone`, `created_at`, `tenant_id`) VALUES (6, 2, 6, 2, 1718871600, 1718875200, 1718871600, 1718875200, 2, 'pending', 1, '87026cd778f0a1ede7fdb4fc6749098b', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1718642514, NULL), (7, 2, 15, 2, 1718958900, 1718962500, 1718958900, 1718962500, 6, 'pending', 1, '07dad4d595c546c5fc7ba6c068763af7', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1718643137, NULL), (8, 3, 13, 2, 1719046800, 1719050400, 1719046800, 1719050400, 7, 'pending', 1, '4485909a121f6c1d45d1855415ffca5a', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1718643488, NULL), (9, 3, 11, 2, 1718786100, 1718789700, 1718786100, 1718789700, 8, 'pending', 1, 'c091e47ec931a4ccd8685c49c036e3a5', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1718693480, NULL), (10, 2, 12, 2, 1719564600, 1719568200, 1719564600, 1719568200, 8, 'pending', 1, 'dba236308a2474981c17a368e5e5b996', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1718693531, NULL), (11, 4, 11, 2, 1718789700, 1718793300, 1718789700, 1718793300, 9, 'pending', 1, '44490b8a3e22bed7b3e8d5dedb3ded63', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1718721759, NULL), (12, 2, 13, 2, 1718988000, 1718991600, 1718988000, 1718991600, 1, 'approved', 1, 'd60e5a67a0d149162de06d585a58ac18', 'local', 'paid', 0.0000, NULL, 'El asociado necesita información de convenios de turismo', 'es_ES', '-', 1718722038, NULL), (13, 2, 15, 2, 1719388800, 1719392400, 1719388800, 1719392400, 9, 'pending', 1, '41c14456f2f9a59b89b70575a12f67cd', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1718993204, NULL), (14, 2, 6, 2, 1719302400, 1719306000, 1719302400, 1719306000, 10, 'pending', 1, 'b605093bcc2bcb0652055e4803024c74', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1719287620, NULL), (15, 2, 10, 2, 1719309600, 1719313200, 1719309600, 1719313200, 10, 'pending', 1, '219812fd2aec42638a27df9721b7026c', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1719288268, NULL), (16, 2, 6, 2, 1719648000, 1719651600, 1719648000, 1719651600, 11, 'approved', 1, '76ceba94e9adda87e9a97b03fc26d03a', 'local', 'paid', 0.0000, NULL, 'En este espacio se agrega una Nota para aclarar algo', 'es_ES', '-', 1719609447, NULL), (17, 2, 6, 2, 1721032800, 1721061600, 1721032800, 1721061600, 11, 'approved', 1, 'c8bec057a21419e32b15ce96afb14480', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1719611168, NULL), (18, 2, 15, 2, 1736410800, 1736414400, 1736410800, 1736414400, 12, 'pending', 1, 'cc1cf3c27bb2c9a223040bd019497dbb', 'local', 'paid', 0.0000, NULL, '', 'es_ES', '-', 1734554599, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_appointment_extras` -- CREATE TABLE `jvgi_bkntc_appointment_extras` ( `id` int NOT NULL, `appointment_id` int DEFAULT NULL, `extra_id` int DEFAULT NULL, `quantity` int DEFAULT NULL, `price` decimal(13,4) DEFAULT NULL, `duration` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_appointment_prices` -- CREATE TABLE `jvgi_bkntc_appointment_prices` ( `id` int NOT NULL, `appointment_id` int DEFAULT NULL, `unique_key` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `price` decimal(13,4) NOT NULL DEFAULT '0.0000', `negative_or_positive` tinyint DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_appointment_prices` -- INSERT INTO `jvgi_bkntc_appointment_prices` (`id`, `appointment_id`, `unique_key`, `price`, `negative_or_positive`) VALUES (21, 6, 'service_price', 0.0000, 1), (22, 6, 'discount', 0.0000, -1), (23, 7, 'service_price', 0.0000, 1), (24, 7, 'discount', 0.0000, -1), (25, 8, 'service_price', 0.0000, 1), (26, 8, 'discount', 0.0000, -1), (27, 9, 'service_price', 0.0000, 1), (28, 9, 'discount', 0.0000, -1), (29, 10, 'service_price', 0.0000, 1), (30, 10, 'discount', 0.0000, -1), (31, 11, 'service_price', 0.0000, 1), (32, 11, 'discount', 0.0000, -1), (33, 12, 'service_price', 0.0000, 1), (34, 12, 'discount', 0.0000, -1), (35, 13, 'service_price', 0.0000, 1), (36, 13, 'discount', 0.0000, -1), (37, 14, 'service_price', 0.0000, 1), (38, 14, 'discount', 0.0000, -1), (39, 15, 'service_price', 0.0000, 1), (40, 15, 'discount', 0.0000, -1), (43, 16, 'service_price', 0.0000, 1), (44, 16, 'discount', 0.0000, -1), (49, 17, 'service_price', 0.0000, 1), (50, 17, 'discount', 0.0000, -1), (53, 18, 'service_price', 0.0000, 1), (54, 18, 'discount', 0.0000, -1); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_cart` -- CREATE TABLE `jvgi_bkntc_cart` ( `id` int NOT NULL, `slug` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `active` tinyint NOT NULL DEFAULT '1', `created_at` bigint NOT NULL, `removed_at` bigint DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_cart` -- INSERT INTO `jvgi_bkntc_cart` (`id`, `slug`, `active`, `created_at`, `removed_at`) VALUES (1, 'booknetic-booking-limit-manager', 0, 1717276113, 1719262238), (2, 'booknetic-twilio-sms-verification', 0, 1717276113, 1719262232), (3, 'booknetic-customforms', 0, 1717276113, NULL), (4, 'booknetic-customer-panel', 0, 1717276113, NULL), (5, 'booknetic-google-calendar', 0, 1717276113, NULL), (6, 'booknetic-coupons', 0, 1717276113, NULL), (7, 'booknetic-workflow-twilio-whatsapp', 0, 1717276113, NULL), (8, 'booknetic-payment-wc', 0, 1717276113, NULL), (9, 'booknetic-user-role-manager', 0, 1717276113, NULL), (10, 'booknetic-invoices', 0, 1717276113, NULL), (11, 'booknetic-waiting-list', 0, 1717276113, NULL), (12, 'booknetic-payment-stripe', 0, 1717276113, NULL), (13, 'booknetic-conversion-tracking', 0, 1717276113, NULL), (14, 'booknetic-payment-square', 0, 1717276113, NULL), (15, 'booknetic-workflow-twilio-sms', 0, 1717276113, NULL), (16, 'booknetic-conditional-prices', 0, 1717276113, NULL), (17, 'booknetic-tax', 0, 1717276113, NULL), (18, 'booknetic-custom-status', 0, 1717276113, NULL), (19, 'booknetic-custom-duration', 0, 1717276113, NULL), (20, 'booknetic-payment-paypal', 0, 1717276113, NULL), (21, 'booknetic-reports', 0, 1717276113, NULL), (22, 'booknetic-workflow-telegram', 0, 1717276113, NULL), (23, 'booknetic-zoom', 0, 1717276113, NULL), (24, 'booknetic-payment-mollie', 0, 1717276113, NULL), (25, 'booknetic-giftcards', 0, 1717276113, NULL), (26, 'booknetic-workflow-webhook', 0, 1717276113, NULL), (27, 'booknetic-donation', 0, 1717276113, NULL), (28, 'booknetic-workflow-mailchimp', 0, 1717276113, NULL), (29, 'booknetic-payment-mercado-pago', 0, 1717276113, NULL), (30, 'booknetic-rating-form', 0, 1717276113, NULL), (31, 'booknetic-payment-vipps', 0, 1717276113, NULL), (32, 'booknetic-payment-razorpay', 0, 1717276113, NULL), (33, 'booknetic-workflow-aws-sns', 0, 1717276113, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_customers` -- CREATE TABLE `jvgi_bkntc_customers` ( `id` int NOT NULL, `user_id` int DEFAULT NULL, `first_name` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `last_name` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `phone_number` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `birthdate` date DEFAULT NULL, `notes` varchar(750) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `profile_image` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `gender` varchar(10) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tenant_id` int DEFAULT NULL, `created_by` int DEFAULT NULL, `created_at` date DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_customers` -- INSERT INTO `jvgi_bkntc_customers` (`id`, `user_id`, `first_name`, `last_name`, `phone_number`, `email`, `birthdate`, `notes`, `profile_image`, `gender`, `tenant_id`, `created_by`, `created_at`) VALUES (1, 0, 'Juan', 'Perez', '+573002340000', 'residente@mail.com', '1981-07-22', 'ARRENDATARIO TORRE 20 APTO 304', '047baf1b717aa111e4b6dd1712531278.png', 'male', NULL, 1, '2024-06-01'), (2, NULL, 'John', 'Ramirez', '+573112126228', 'trexdifaber@gmail.com', NULL, NULL, NULL, NULL, NULL, NULL, '2024-06-01'), (3, 0, 'Andrea', 'Lopez', '+573000000000', 'ejemplo@gmail.com', '2000-06-26', 'PROPIETARIA TORRE 10 APTO 101', '65c76df4c5b9dcc1b7b893f3906c2f1e.png', 'female', NULL, 1, '2024-06-01'), (4, NULL, 'Ruben', 'Martinez', '308909003', 'admin@material.com', NULL, NULL, NULL, NULL, NULL, NULL, '2024-06-01'), (5, NULL, 'María', 'Gutierrrez', '+573100000000', 'maria@mail.com', NULL, NULL, NULL, NULL, NULL, NULL, '2024-06-17'), (6, NULL, 'Usuario', 'Prueba', '+573110001234', 'usuario@mail.com', NULL, NULL, NULL, NULL, NULL, NULL, '2024-06-17'), (7, NULL, 'Juan', 'Gómez', '+573130001234', 'correo@correoelectronico.com', NULL, NULL, NULL, NULL, NULL, NULL, '2024-06-17'), (8, NULL, 'prueba', 'prueba', '+573123181759', 'servicio@soysolidario.org', NULL, NULL, NULL, NULL, NULL, NULL, '2024-06-18'), (9, 1, 'Faber', 'Ramirez', '+573112126228', 'correo@mail.com', NULL, NULL, NULL, NULL, NULL, NULL, '2024-06-18'), (10, NULL, 'John Freddy', 'Moreno', '+573123181759', 'freddy@trexdi.com', NULL, NULL, NULL, NULL, NULL, NULL, '2024-06-25'), (11, 5, 'SOMEC', 'Ana Rios', '+573182008800', 'scravfaber@gmail.com', '2024-06-19', 'Plan AVANZADO:\r\n- 20 piezas al mes\r\n- 2 videos\r\n- 4 sesiones fotográficas\r\n- Community Manager ILIMITADO\r\n- Web Master ILIMITADO', '3eaf2adfd00f1b2c7c9f7480dcf20ae7.jpg', 'female', NULL, 1, '2024-06-28'), (12, NULL, 'JOhn', 'ramirez', '+572000000000', 'faber.ramirezd@gmail.com', NULL, NULL, NULL, NULL, NULL, NULL, '2024-12-18'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_data` -- CREATE TABLE `jvgi_bkntc_data` ( `id` int NOT NULL, `table_name` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL, `row_id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `data_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `data_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_data` -- INSERT INTO `jvgi_bkntc_data` (`id`, `table_name`, `row_id`, `data_key`, `data_value`, `tenant_id`) VALUES (29, 'services', '6', 'bring_people', '1', NULL), (30, 'services', '6', 'only_visible_to_staff', '', NULL), (31, 'services', '6', 'minimum_time_required_prior_booking', '30', NULL), (32, 'services', '6', 'enable_limited_booking_days', '0', NULL), (33, 'services', '6', 'available_days_for_booking', '365', NULL), (34, 'services', '7', 'bring_people', '1', NULL), (35, 'services', '7', 'only_visible_to_staff', '', NULL), (36, 'services', '7', 'minimum_time_required_prior_booking', '30', NULL), (37, 'services', '7', 'enable_limited_booking_days', '0', NULL), (38, 'services', '7', 'available_days_for_booking', '365', NULL), (39, 'services', '8', 'bring_people', '1', NULL), (40, 'services', '8', 'only_visible_to_staff', '', NULL), (41, 'services', '8', 'minimum_time_required_prior_booking', '30', NULL), (42, 'services', '8', 'enable_limited_booking_days', '0', NULL), (43, 'services', '8', 'available_days_for_booking', '365', NULL), (44, 'services', '9', 'bring_people', '1', NULL), (45, 'services', '9', 'only_visible_to_staff', '', NULL), (46, 'services', '9', 'minimum_time_required_prior_booking', '30', NULL), (47, 'services', '9', 'enable_limited_booking_days', '0', NULL), (48, 'services', '9', 'available_days_for_booking', '365', NULL), (49, 'services', '10', 'bring_people', '1', NULL), (50, 'services', '10', 'only_visible_to_staff', '', NULL), (51, 'services', '10', 'minimum_time_required_prior_booking', '30', NULL), (52, 'services', '10', 'enable_limited_booking_days', '0', NULL), (53, 'services', '10', 'available_days_for_booking', '365', NULL), (54, 'services', '11', 'bring_people', '1', NULL), (55, 'services', '11', 'only_visible_to_staff', '', NULL), (56, 'services', '11', 'minimum_time_required_prior_booking', '30', NULL), (57, 'services', '11', 'enable_limited_booking_days', '0', NULL), (58, 'services', '11', 'available_days_for_booking', '365', NULL), (59, 'services', '12', 'bring_people', '1', NULL), (60, 'services', '12', 'only_visible_to_staff', '', NULL), (61, 'services', '12', 'minimum_time_required_prior_booking', '30', NULL), (62, 'services', '12', 'enable_limited_booking_days', '0', NULL), (63, 'services', '12', 'available_days_for_booking', '365', NULL), (64, 'services', '13', 'bring_people', '1', NULL), (65, 'services', '13', 'only_visible_to_staff', '', NULL), (66, 'services', '13', 'minimum_time_required_prior_booking', '30', NULL), (67, 'services', '13', 'enable_limited_booking_days', '0', NULL), (68, 'services', '13', 'available_days_for_booking', '365', NULL), (69, 'services', '14', 'bring_people', '1', NULL), (70, 'services', '14', 'only_visible_to_staff', '', NULL), (71, 'services', '14', 'minimum_time_required_prior_booking', '30', NULL), (72, 'services', '14', 'enable_limited_booking_days', '0', NULL), (73, 'services', '14', 'available_days_for_booking', '365', NULL), (74, 'services', '15', 'bring_people', '1', NULL), (75, 'services', '15', 'only_visible_to_staff', '', NULL), (76, 'services', '15', 'minimum_time_required_prior_booking', '30', NULL), (77, 'services', '15', 'enable_limited_booking_days', '0', NULL), (78, 'services', '15', 'available_days_for_booking', '365', NULL), (79, 'services', '16', 'bring_people', '1', NULL), (80, 'services', '16', 'only_visible_to_staff', '', NULL), (81, 'services', '16', 'minimum_time_required_prior_booking', '30', NULL), (82, 'services', '16', 'enable_limited_booking_days', '0', NULL), (83, 'services', '16', 'available_days_for_booking', '365', NULL), (84, 'services', '17', 'bring_people', '1', NULL), (85, 'services', '17', 'only_visible_to_staff', '', NULL), (86, 'services', '17', 'minimum_time_required_prior_booking', '30', NULL), (87, 'services', '17', 'enable_limited_booking_days', '0', NULL), (88, 'services', '17', 'available_days_for_booking', '365', NULL), (89, 'appointments', '6', 'customer_billing_data', '{\"customer_first_name\":\"Faber\",\"customer_last_name\":\"Ramirez\",\"customer_phone\":\"310000000\"}', NULL), (90, 'appointments', '10', 'customer_billing_data', '{\"customer_first_name\":\"prueba\",\"customer_last_name\":\"prueba\",\"customer_phone\":\"+5731232563252\"}', NULL), (91, 'services', '18', 'bring_people', '1', NULL), (92, 'services', '18', 'only_visible_to_staff', '', NULL), (93, 'services', '18', 'minimum_time_required_prior_booking', '20', NULL), (94, 'services', '18', 'enable_limited_booking_days', '0', NULL), (95, 'services', '18', 'available_days_for_booking', '365', NULL), (96, 'appointments', '13', 'customer_billing_data', '{\"customer_first_name\":\"Faber\",\"customer_last_name\":\"Ramirez\",\"customer_phone\":\"+573100000000\"}', NULL), (97, 'services', '6', 'activate_zoom', '1', NULL), (98, 'services', '7', 'activate_zoom', '1', NULL), (99, 'services', '8', 'activate_zoom', '1', NULL), (100, 'services', '9', 'activate_zoom', '1', NULL), (101, 'services', '10', 'activate_zoom', '1', NULL), (102, 'services', '11', 'activate_zoom', '1', NULL), (103, 'services', '12', 'activate_zoom', '1', NULL), (104, 'services', '13', 'activate_zoom', '1', NULL), (105, 'services', '14', 'activate_zoom', '1', NULL), (106, 'services', '15', 'activate_zoom', '1', NULL), (107, 'services', '16', 'activate_zoom', '1', NULL), (108, 'services', '17', 'activate_zoom', '1', NULL), (109, 'services', '18', 'activate_zoom', '1', NULL), (110, 'appointments', '16', 'price_updated', '0', NULL), (111, 'appointments', '17', 'price_updated', '0', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_holidays` -- CREATE TABLE `jvgi_bkntc_holidays` ( `id` int NOT NULL, `date` date DEFAULT NULL, `service_id` int DEFAULT NULL, `staff_id` int DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_holidays` -- INSERT INTO `jvgi_bkntc_holidays` (`id`, `date`, `service_id`, `staff_id`, `tenant_id`) VALUES (43, '2024-12-23', NULL, NULL, NULL), (44, '2024-12-31', NULL, NULL, NULL), (45, '2024-12-24', NULL, NULL, NULL), (46, '2024-12-25', NULL, NULL, NULL), (47, '2024-12-26', NULL, NULL, NULL), (48, '2024-12-27', NULL, NULL, NULL), (49, '2024-12-28', NULL, NULL, NULL), (50, '2024-12-29', NULL, NULL, NULL), (51, '2024-12-30', NULL, NULL, NULL), (52, '2024-07-01', NULL, NULL, NULL), (53, '2024-07-20', NULL, NULL, NULL), (54, '2024-08-07', NULL, NULL, NULL), (55, '2024-08-19', NULL, NULL, NULL), (56, '2024-10-14', NULL, NULL, NULL), (57, '2024-11-04', NULL, NULL, NULL), (58, '2024-11-11', NULL, NULL, NULL), (59, '2025-01-01', NULL, NULL, NULL), (60, '2025-01-02', NULL, NULL, NULL), (61, '2025-01-03', NULL, NULL, NULL), (62, '2025-01-04', NULL, NULL, NULL), (63, '2025-01-05', NULL, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_locations` -- CREATE TABLE `jvgi_bkntc_locations` ( `id` int NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `image` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `address` varchar(150) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `phone_number` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `notes` varchar(750) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `latitude` varchar(25) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `longitude` varchar(25) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `is_active` tinyint(1) DEFAULT NULL, `tenant_id` int DEFAULT NULL, `address_components` varchar(150) COLLATE utf8mb4_unicode_ci DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_locations` -- INSERT INTO `jvgi_bkntc_locations` (`id`, `name`, `image`, `address`, `phone_number`, `notes`, `latitude`, `longitude`, `is_active`, `tenant_id`, `address_components`) VALUES (2, 'Funza', 'ee2ab1fb4ca46ff4a610bb4db86f7cb4.jpg', 'Carrera 14 No. 11 - 29 FUNZA - Cundinamarca', '(601) 823 7841', '', '0', '0', 1, NULL, NULL), (3, 'Facatativá', '84540b17565a52fcf1ebcb9a1001f837.jpg', 'Carrera 5 No. 13-50 Centro Comercial El Pórtico Local 47', '(601) 890 1594', '', '0', '0', 1, NULL, NULL), (4, 'Chía', 'c9765edbf627a525c6ec69e2219cd477.jpg', 'Av Pradilla Nº 5 este -31 Centro Comercial Plaza Mayor Local 1 -', '321 938 7949', '', '0', '0', 1, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_services` -- CREATE TABLE `jvgi_bkntc_services` ( `id` int NOT NULL, `name` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `price` decimal(13,4) DEFAULT NULL, `category_id` int DEFAULT NULL, `is_visible` tinyint DEFAULT NULL, `duration` int DEFAULT NULL, `timeslot_length` int DEFAULT NULL, `buffer_before` int DEFAULT NULL, `buffer_after` int DEFAULT NULL, `notes` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `image` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `is_recurring` tinyint DEFAULT NULL, `full_period_type` varchar(30) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `full_period_value` int DEFAULT NULL, `repeat_type` varchar(30) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `recurring_payment_type` varchar(40) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `repeat_frequency` int DEFAULT NULL, `is_fix_time` tinyint DEFAULT NULL, `max_capacity` int DEFAULT NULL, `color` varchar(10) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `deposit_type` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `deposit` decimal(13,4) DEFAULT NULL, `is_active` tinyint(1) DEFAULT NULL, `hide_price` tinyint(1) DEFAULT NULL, `hide_duration` tinyint(1) DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_services` -- INSERT INTO `jvgi_bkntc_services` (`id`, `name`, `price`, `category_id`, `is_visible`, `duration`, `timeslot_length`, `buffer_before`, `buffer_after`, `notes`, `image`, `is_recurring`, `full_period_type`, `full_period_value`, `repeat_type`, `recurring_payment_type`, `repeat_frequency`, `is_fix_time`, `max_capacity`, `color`, `deposit_type`, `deposit`, `is_active`, `hide_price`, `hide_duration`, `tenant_id`) VALUES (6, 'APERTURA DE AHORRO', 0.0000, 1, 1, 480, 0, 0, 0, 'Solicitud de apertura de diferentes líneas de ahorro FEDEF\r\nDescripción detallada de características:\r\n- Ejemplo.\r\n- Ejemplo.\r\n- Ejemplo.\r\n- Ejemplo.\r\n- Ejemplo.\r\n- Ejemplo.\r\n- Ejemplo.\r\n- Ejemplo.\r\n- Ejemplo.', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#53d56c', 'percent', 0.0000, 1, 1, 0, NULL), (7, 'INFORMACIÓN GENERAL AHORROS', 0.0000, 1, 1, 60, 0, 0, 0, 'Información general de todas las líneas de ahorro', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#53d56c', 'percent', 0.0000, 1, 0, 0, NULL), (8, 'RETIRO DE AHORROS', 0.0000, 1, 1, 60, 0, 0, 0, 'Retirar Ahorros de FEDEF', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#53d56c', 'percent', 0.0000, 1, 0, 0, NULL), (9, 'CDAT', 0.0000, 1, 1, 60, 0, 0, 0, 'Todo lo relacionado para información y solicitud de apertura CDAT', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#53d56c', 'percent', 0.0000, 1, 0, 0, NULL), (10, 'SOLICITUD DE CRÉDITO', 0.0000, 2, 1, 60, 0, 0, 0, 'Solicitud de cualquier línea de Crédito de FEDEF', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#2078fa', 'percent', 0.0000, 1, 0, 0, NULL), (11, 'INFORMACIÓN DE CRÉDITOS', 0.0000, 2, 1, 60, 0, 0, 0, 'Solicitud de información general de líneas de crédito FEDEF', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#2078fa', 'percent', 0.0000, 1, 0, 0, NULL), (12, 'CARTERA', 0.0000, 2, 1, 60, 0, 0, 0, 'Solicitud de información de Cartera, reestructuración de créditos y acuerdos de pago', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#2078fa', 'percent', 0.0000, 1, 0, 0, NULL), (13, 'INFORMACIÓN CONVENIOS', 0.0000, 3, 1, 60, 0, 0, 0, 'Información general de los convenios disponibles en FEDEF', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#cc65aa', 'percent', 0.0000, 1, 0, 0, NULL), (14, 'TOMAR CONVENIO', 0.0000, 3, 1, 60, 0, 0, 0, 'Tomar servicios o productos de los diferentes convenios con los que cuenta FEDEF', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#cc65aa', 'percent', 0.0000, 1, 0, 0, NULL), (15, 'QUIERO ASOCIARME A FEDEF', 0.0000, 4, 1, 60, 0, 0, 0, 'No soy asociado a FEDEF y quiero afiliarme', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#fd9b78', 'percent', 0.0000, 1, 0, 0, NULL), (16, 'FUI ASOCIADO Y QUIERO AFILIARME NUEVAMENTE', 0.0000, 4, 1, 60, 0, 0, 0, 'Anteriormente estuve asociado(a) a FEDEF me retiré y ahora quiero afiliarme nuevamente', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#fd9b78', 'percent', 0.0000, 1, 0, 0, NULL), (17, 'SOY EMPRESA Y QUIERO VINCULAR A MIS TRABAJADORES', 0.0000, 4, 1, 60, 0, 0, 0, 'Tengo una compañía y quiero vincularme a FEDEF para afiliar a mis trabajadores', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#fd9b78', 'percent', 0.0000, 1, 0, 0, NULL), (18, 'Información General', 0.0000, 5, 1, 20, 0, 0, 0, 'dfbgetrhrth6th', NULL, 0, NULL, 0, NULL, NULL, 0, NULL, 1, '#ff0089', 'percent', 0.0000, 1, 0, 0, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_service_categories` -- CREATE TABLE `jvgi_bkntc_service_categories` ( `id` int NOT NULL, `name` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `parent_id` int DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_service_categories` -- INSERT INTO `jvgi_bkntc_service_categories` (`id`, `name`, `parent_id`, `tenant_id`) VALUES (1, 'AHORRO', 0, NULL), (2, 'CRÉDITO', 0, NULL), (3, 'CONVENIOS', 0, NULL), (4, 'AFILIACIÓN', 0, NULL), (5, 'Otros', 0, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_service_extras` -- CREATE TABLE `jvgi_bkntc_service_extras` ( `id` int NOT NULL, `service_id` int DEFAULT NULL, `name` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `image` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `price` decimal(13,4) DEFAULT NULL, `duration` int DEFAULT NULL, `max_quantity` int DEFAULT NULL, `is_active` tinyint(1) DEFAULT NULL, `hide_duration` tinyint(1) DEFAULT NULL, `hide_price` tinyint(1) DEFAULT NULL, `min_quantity` int DEFAULT NULL, `notes` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `category_id` int DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_service_extra_categories` -- CREATE TABLE `jvgi_bkntc_service_extra_categories` ( `id` int NOT NULL, `name` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `parent_id` int DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_service_staff` -- CREATE TABLE `jvgi_bkntc_service_staff` ( `id` int NOT NULL, `service_id` int DEFAULT NULL, `staff_id` int DEFAULT NULL, `price` decimal(13,4) DEFAULT NULL, `deposit_type` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `deposit` decimal(13,4) DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_service_staff` -- INSERT INTO `jvgi_bkntc_service_staff` (`id`, `service_id`, `staff_id`, `price`, `deposit_type`, `deposit`) VALUES (61, 7, 2, -1.0000, 'percent', -1.0000), (62, 8, 2, -1.0000, 'percent', -1.0000), (63, 9, 2, -1.0000, 'percent', -1.0000), (65, 11, 2, -1.0000, 'percent', -1.0000), (66, 12, 2, -1.0000, 'percent', -1.0000), (67, 13, 2, -1.0000, 'percent', -1.0000), (68, 14, 2, -1.0000, 'percent', -1.0000), (69, 15, 2, -1.0000, 'percent', -1.0000), (70, 16, 2, -1.0000, 'percent', -1.0000), (71, 17, 2, -1.0000, 'percent', -1.0000), (72, 18, 2, -1.0000, 'percent', -1.0000), (73, 10, 2, -1.0000, 'percent', -1.0000), (75, 6, 2, -1.0000, 'percent', -1.0000); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_special_days` -- CREATE TABLE `jvgi_bkntc_special_days` ( `id` int NOT NULL, `date` date DEFAULT NULL, `timesheet` varchar(750) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `service_id` int DEFAULT NULL, `staff_id` int DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_staff` -- CREATE TABLE `jvgi_bkntc_staff` ( `id` int NOT NULL, `name` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_id` int DEFAULT NULL, `email` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `phone_number` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `about` varchar(750) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `profile_image` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `locations` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `is_active` tinyint(1) DEFAULT NULL, `tenant_id` int DEFAULT NULL, `profession` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_staff` -- INSERT INTO `jvgi_bkntc_staff` (`id`, `name`, `user_id`, `email`, `phone_number`, `about`, `profile_image`, `locations`, `is_active`, `tenant_id`, `profession`) VALUES (2, 'María Hernández', 0, 'comunicaciones@fedef-co.com', '300000000', 'Soy María Hernández, asesora de servicio al cliente de FEDEF', 'a769b8441da966c175447e4b4a947e6b.jpg', '2,3,4', 1, NULL, 'Atención al Asociado'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_timesheet` -- CREATE TABLE `jvgi_bkntc_timesheet` ( `id` int NOT NULL, `service_id` int DEFAULT NULL, `staff_id` int DEFAULT NULL, `timesheet` varchar(1500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_timesheet` -- INSERT INTO `jvgi_bkntc_timesheet` (`id`, `service_id`, `staff_id`, `timesheet`, `tenant_id`) VALUES (14, NULL, NULL, '[{\"day_off\":0,\"start\":\"08:00\",\"end\":\"18:00\",\"breaks\":[]},{\"day_off\":0,\"start\":\"08:00\",\"end\":\"18:00\",\"breaks\":[[\"12:30\",\"13:30\"]]},{\"day_off\":0,\"start\":\"08:00\",\"end\":\"18:00\",\"breaks\":[[\"12:30\",\"13:30\"]]},{\"day_off\":0,\"start\":\"08:00\",\"end\":\"18:00\",\"breaks\":[[\"12:30\",\"13:30\"]]},{\"day_off\":0,\"start\":\"08:00\",\"end\":\"18:00\",\"breaks\":[[\"12:30\",\"13:30\"]]},{\"day_off\":0,\"start\":\"08:00\",\"end\":\"13:00\",\"breaks\":[]},{\"day_off\":1,\"start\":\"\",\"end\":\"\",\"breaks\":[]}]', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_translations` -- CREATE TABLE `jvgi_bkntc_translations` ( `id` int NOT NULL, `table_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `column_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `row_id` int NOT NULL, `locale` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `value` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_workflows` -- CREATE TABLE `jvgi_bkntc_workflows` ( `id` int NOT NULL, `name` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `when` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `data` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `is_active` tinyint DEFAULT NULL, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_workflows` -- INSERT INTO `jvgi_bkntc_workflows` (`id`, `name`, `when`, `data`, `is_active`, `tenant_id`) VALUES (1, 'Nombre ejemplo FLUJO', 'booking_new', NULL, 1, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_workflow_actions` -- CREATE TABLE `jvgi_bkntc_workflow_actions` ( `id` int NOT NULL, `workflow_id` int DEFAULT NULL, `driver` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `data` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `is_active` tinyint NOT NULL DEFAULT '1' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_workflow_actions` -- INSERT INTO `jvgi_bkntc_workflow_actions` (`id`, `workflow_id`, `driver`, `data`, `is_active`) VALUES (1, 1, 'email', '{\"to\":\"{customer_email},{staff_email}\",\"subject\":\"Nueva solicitud Realizada\",\"body\":\"

Ejemplo<\\/font><\\/font><\\/p>\",\"attachments\":\"\"}', 1), (2, 1, 'email', NULL, 1); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_bkntc_workflow_logs` -- CREATE TABLE `jvgi_bkntc_workflow_logs` ( `id` int NOT NULL, `workflow_id` int DEFAULT NULL, `when` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `driver` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `date_time` timestamp NULL DEFAULT NULL, `data` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `tenant_id` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `jvgi_bkntc_workflow_logs` -- INSERT INTO `jvgi_bkntc_workflow_logs` (`id`, `workflow_id`, `when`, `driver`, `date_time`, `data`, `tenant_id`) VALUES (1, 1, 'send_test', 'email', '2024-06-28 21:51:00', '{\"to\":\"scravfaber@gmail.com\",\"subject\":\"Nueva solicitud Realizada\",\"body\":\"

Ejemplo<\\/font><\\/font><\\/p>\",\"attachments\":[]}', NULL), (2, 1, 'booking_new', 'email', '2024-12-18 20:43:00', '{\"to\":\"faber.ramirezd@gmail.com\",\"subject\":\"Nueva solicitud Realizada\",\"body\":\"

Ejemplo<\\/font><\\/font><\\/p>\",\"attachments\":[]}', NULL), (3, 1, 'booking_new', 'email', '2024-12-18 20:43:00', '{\"to\":\"comunicaciones@fedef-co.com\",\"subject\":\"Nueva solicitud Realizada\",\"body\":\"

Ejemplo<\\/font><\\/font><\\/p>\",\"attachments\":[]}', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_commentmeta` -- CREATE TABLE `jvgi_commentmeta` ( `meta_id` bigint UNSIGNED NOT NULL, `comment_id` bigint UNSIGNED NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci DEFAULT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_520_ci ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_comments` -- CREATE TABLE `jvgi_comments` ( `comment_ID` bigint UNSIGNED NOT NULL, `comment_post_ID` bigint UNSIGNED NOT NULL DEFAULT '0', `comment_author` tinytext COLLATE utf8mb4_unicode_520_ci NOT NULL, `comment_author_email` varchar(100) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `comment_author_url` varchar(200) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `comment_author_IP` varchar(100) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `comment_date` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `comment_date_gmt` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `comment_content` text COLLATE utf8mb4_unicode_520_ci NOT NULL, `comment_karma` int NOT NULL DEFAULT '0', `comment_approved` varchar(20) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '1', `comment_agent` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `comment_type` varchar(20) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT 'comment', `comment_parent` bigint UNSIGNED NOT NULL DEFAULT '0', `user_id` bigint UNSIGNED NOT NULL DEFAULT '0' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jvgi_depicter_documents` -- CREATE TABLE `jvgi_depicter_documents` ( `id` bigint UNSIGNED NOT NULL, `name` text COLLATE utf8mb4_unicode_520_ci NOT NULL, `slug` varchar(100) COLLATE utf8mb4_unicode_520_ci NOT NULL, `type` varchar(50) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT 'custom', `author` bigint UNSIGNED NOT NULL DEFAULT '0', `sections_count` mediumint NOT NULL DEFAULT '0', `created_at` datetime DEFAULT NULL, `modified_at` datetime DEFAULT NULL, `thumbnail` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `content` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL, `status` varchar(20) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT 'draft', `parent` bigint UNSIGNED NOT NULL DEFAULT '0', `password` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- -- Volcado de datos para la tabla `jvgi_depicter_documents` -- INSERT INTO `jvgi_depicter_documents` (`id`, `name`, `slug`, `type`, `author`, `sections_count`, `created_at`, `modified_at`, `thumbnail`, `content`, `status`, `parent`, `password`) VALUES (1, 'Green Business 1', 'document-1', 'custom', 1, 2, '2024-10-21 22:00:44', '2024-10-21 22:50:48', '', '{\"lastId\":116,\"sectionsList\":[\"section-1\",\"section-102\"],\"elements\":{\"element-3\":{\"section\":\"section-1\",\"parent\":\"section-1\",\"wrap\":true,\"locked\":false,\"visible\":{\"default\":true},\"children\":[],\"type\":\"shape\",\"size\":{\"default\":{\"width\":{\"value\":943,\"unit\":\"px\"},\"height\":{\"value\":943,\"unit\":\"px\"}},\"tablet\":{\"width\":{\"value\":695,\"unit\":\"px\"},\"height\":{\"value\":695,\"unit\":\"px\"}},\"mobile\":{\"width\":{\"value\":388,\"unit\":\"px\"},\"height\":{\"value\":388,\"unit\":\"px\"}}},\"styles\":{\"backgroundColor\":{\"default\":\"#DBDBDB\"},\"corner\":{\"default\":{\"topLeft\":{\"value\":500,\"unit\":\"px\"},\"topRight\":{\"value\":500,\"unit\":\"px\"},\"bottomRight\":{\"value\":500,\"unit\":\"px\"},\"bottomLeft\":{\"value\":500,\"unit\":\"px\"},\"link\":true}},\"transform\":{\"default\":{},\"tablet\":{},\"mobile\":{}}},\"options\":{},\"position\":{\"default\":{\"x\":{\"value\":861,\"unit\":\"px\"},\"y\":{\"value\":-94,\"unit\":\"px\"},\"origin\":\"tl\",\"autoOrigin\":false},\"tablet\":{\"x\":{\"value\":552,\"unit\":\"px\"},\"y\":{\"value\":3,\"unit\":\"px\"},\"origin\":\"tl\",\"autoOrigin\":false},\"mobile\":{\"x\":{\"value\":42,\"unit\":\"px\"},\"y\":{\"value\":438,\"unit\":\"px\"},\"origin\":\"tl\",\"autoOrigin\":false}},\"depth\":1,\"id\":\"element-3\",\"name\":\"Element 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Mensaje Intranet [website-url]:<\\/p>
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here\",\"text\":\"Text\",\"title\":\"Heading\",\"caption\":\"\",\"value\":\"\",\"labelText\":\"Label\",\"dateTime\":\"date\",\"dateFormat\":\"d.m.Y\",\"timeFormat\":\"H:i\",\"starsCount\":5,\"required\":true,\"description\":\"\",\"columnWidth\":50,\"elementColumnWidth\":100,\"fileAllowedAll\":true,\"fileAllowed\":[\".jpg\",\".jpeg\",\".png\",\".gif\",\".txt\",\".pdf\",\".doc\",\".docx\",\".pages\",\".numbers\",\".xls\",\".xlsx\",\".odt\",\".ppt\",\".pptx\",\".pps\",\".ppsx\",\".html\"],\"fileMax\":25,\"fields\":\"\",\"id\":\"[fecha-de-inicio-vacaciones]\"},{\"type\":\"number\",\"label\":\"Periodos a disfrutar\",\"name\":\"\",\"placeholder\":\"Escribir n\\u00famero\",\"options\":\"Option 1\\nOption 2\",\"scaleNumbersMin\":1,\"scaleNumbersMax\":10,\"leftCaption\":\"Not likely\",\"rightCaption\":\"Very likely\",\"fileLinkCaption\":\"Choose file\",\"fileDragCaption\":\"or drag & drop 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Mensaje Intranet [website-url]:<\\/p>
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Mensaje Intranet [website-url]:<\\/p>
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`jvgi_links` -- CREATE TABLE `jvgi_links` ( `link_id` bigint UNSIGNED NOT NULL, `link_url` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `link_name` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `link_image` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `link_target` varchar(25) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `link_description` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `link_visible` varchar(20) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT 'Y', `link_owner` bigint UNSIGNED NOT NULL DEFAULT '1', `link_rating` int NOT NULL DEFAULT '0', `link_updated` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `link_rel` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `link_notes` mediumtext COLLATE utf8mb4_unicode_520_ci NOT NULL, `link_rss` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- 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No podemos procesar tu pago. Inténtalo de nuevo.
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¡Gracias por tu solicitud!
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Emprendedores COOTRAUNIÓN 2024

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Diseño:  

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Categorías EMPRENDIMIENTOS

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filter_saturate__hover=\"\" transform_styles__hover_enabled=\"on|hover\" transform_scale__hover_enabled=\"on|desktop\" transform_translate__hover_enabled=\"on|hover\" transform_rotate__hover_enabled=\"on|desktop\" transform_skew__hover_enabled=\"on|desktop\" transform_origin__hover_enabled=\"on|desktop\" transform_translate__hover=\"0px|2px\" filter_opacity__hover=\"95%\"][et_pb_blurb title=\"Bienes\" url=\"/inicio/#capacitacion\" use_icon=\"on\" font_icon=\"||fa||400\" icon_color=\"#32aa1d\" image_icon_width=\"47px\" _builder_version=\"4.27.0\" header_font=\"Ubuntu|900|||||||\" header_text_color=\"#32aa1d\" header_font_size=\"20px\" header_line_height=\"1.1em\" body_font=\"Nunito Sans||||||||\" body_text_color=\"#4e4e5b\" body_font_size=\"16px\" background_color=\"#ffffff\" text_orientation=\"center\" custom_margin=\"|||\" custom_padding=\"21px|20px|22px|20px|false|false\" animation_style=\"zoom\" animation_intensity_zoom=\"5%\" border_radii=\"on|12px|12px|12px|12px\" 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type=\"1_5\" _builder_version=\"4.27.0\" background_color_gradient_direction=\"243deg\" background_color_gradient_start=\"#3D72E7\" background_color_gradient_end=\"#53A0FE\" transform_translate_linked__hover=\"off\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\" filter_brightness__hover_enabled=\"on|hover\" filter_brightness__hover=\"94%\" filter_opacity__hover_enabled=\"on|hover\" filter_hue_rotate__hover_enabled=\"on|hover\" filter_hue_rotate__hover=\"\" filter_saturate__hover_enabled=\"on|hover\" filter_saturate__hover=\"\" transform_styles__hover_enabled=\"on|hover\" transform_scale__hover_enabled=\"on|desktop\" transform_translate__hover_enabled=\"on|hover\" transform_rotate__hover_enabled=\"on|desktop\" transform_skew__hover_enabled=\"on|desktop\" transform_origin__hover_enabled=\"on|desktop\" transform_translate__hover=\"0px|2px\" filter_opacity__hover=\"95%\"][et_pb_blurb title=\"Diversión\" url=\"/inicio/#capacitacion\" use_icon=\"on\" 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Emprendedores COOTRAUNIÓN 2024

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icon_font_size=\"32px\" global_colors_info=\"{}\" filter_hue_rotate__hover_enabled=\"on|hover\"][/et_pb_blurb][/et_pb_column][et_pb_column type=\"1_5\" _builder_version=\"4.27.0\" background_color_gradient_direction=\"243deg\" background_color_gradient_start=\"#3D72E7\" background_color_gradient_end=\"#53A0FE\" transform_translate_linked__hover=\"off\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\" filter_brightness__hover_enabled=\"on|hover\" filter_brightness__hover=\"94%\" filter_opacity__hover_enabled=\"on|hover\" filter_hue_rotate__hover_enabled=\"on|hover\" filter_hue_rotate__hover=\"\" filter_saturate__hover_enabled=\"on|hover\" filter_saturate__hover=\"\" transform_styles__hover_enabled=\"on|hover\" transform_scale__hover_enabled=\"on|desktop\" transform_translate__hover_enabled=\"on|hover\" transform_rotate__hover_enabled=\"on|desktop\" transform_skew__hover_enabled=\"on|desktop\" transform_origin__hover_enabled=\"on|desktop\" transform_translate__hover=\"0px|2px\" filter_opacity__hover=\"95%\"][et_pb_blurb title=\"Tecnología\" url=\"/inicio/#capacitacion\" use_icon=\"on\" font_icon=\"||fa||900\" icon_color=\"#32aa1d\" image_icon_width=\"47px\" _builder_version=\"4.27.0\" header_font=\"Ubuntu|900|||||||\" header_text_color=\"#32aa1d\" header_font_size=\"20px\" header_line_height=\"1.1em\" body_font=\"Nunito Sans||||||||\" body_text_color=\"#4e4e5b\" body_font_size=\"16px\" background_color=\"#ffffff\" text_orientation=\"center\" custom_margin=\"|||\" custom_padding=\"21px|20px|22px|20px|false|false\" animation_style=\"zoom\" animation_intensity_zoom=\"5%\" border_radii=\"on|12px|12px|12px|12px\" border_color_all=\"#8300E9\" border_width_top=\"6px\" box_shadow_style=\"preset3\" box_shadow_color=\"rgba(34,56,101,0.12)\" icon_font_size=\"32px\" global_colors_info=\"{}\" filter_hue_rotate__hover_enabled=\"on|hover\"][/et_pb_blurb][/et_pb_column][et_pb_column type=\"1_5\" _builder_version=\"4.27.0\" background_color_gradient_direction=\"243deg\" background_color_gradient_start=\"#3D72E7\" background_color_gradient_end=\"#53A0FE\" transform_translate_linked__hover=\"off\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\" filter_brightness__hover_enabled=\"on|hover\" filter_brightness__hover=\"94%\" filter_opacity__hover_enabled=\"on|hover\" filter_hue_rotate__hover_enabled=\"on|hover\" filter_hue_rotate__hover=\"\" filter_saturate__hover_enabled=\"on|hover\" filter_saturate__hover=\"\" transform_styles__hover_enabled=\"on|hover\" transform_scale__hover_enabled=\"on|desktop\" transform_translate__hover_enabled=\"on|hover\" transform_rotate__hover_enabled=\"on|desktop\" transform_skew__hover_enabled=\"on|desktop\" transform_origin__hover_enabled=\"on|desktop\" transform_translate__hover=\"0px|2px\" filter_opacity__hover=\"95%\"][et_pb_blurb title=\"Bebes\" url=\"/inicio/#capacitacion\" use_icon=\"on\" font_icon=\"||fa||900\" icon_color=\"#32aa1d\" 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Emprendedores COOTRAUNIÓN 2024

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Emprendedores COOTRAUNIÓN 2024

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Diseño:

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Emprendedores COOTRAUNIÓN 2024

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Diseño:  

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Emprendedores COOTRAUNIÓN 2024

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Diseño:  

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Your content goes here. Edit or remove this text inline or in the module Content settings.

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Your content goes here. Edit or remove this text inline or in the module Content settings.

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Semana del asociado

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NULL DEFAULT '', `user_pass` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `user_nicename` varchar(50) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `user_email` varchar(100) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `user_url` varchar(100) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `user_registered` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `user_activation_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '', `user_status` int NOT NULL DEFAULT '0', `display_name` varchar(250) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT '' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci; -- -- Volcado de datos para la tabla `jvgi_users` -- INSERT INTO `jvgi_users` (`ID`, `user_login`, `user_pass`, `user_nicename`, `user_email`, `user_url`, `user_registered`, `user_activation_key`, `user_status`, `display_name`) VALUES (1, 'bilj6e', '$P$BwAj6e/Naqv3QX8N9j7QW9V.EXWUmx/', 'admin', 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`jvgi_bkntc_appointments` ADD PRIMARY KEY (`id`), ADD KEY `jvgi_bkntc_bookings_g_index` (`starts_at`,`staff_id`,`service_id`,`location_id`); -- -- Indices de la tabla `jvgi_bkntc_appointment_extras` -- ALTER TABLE `jvgi_bkntc_appointment_extras` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_bkntc_appointment_prices` -- ALTER TABLE `jvgi_bkntc_appointment_prices` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_bkntc_cart` -- ALTER TABLE `jvgi_bkntc_cart` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_bkntc_customers` -- ALTER TABLE `jvgi_bkntc_customers` ADD PRIMARY KEY (`id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_data` -- ALTER TABLE `jvgi_bkntc_data` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_bkntc_holidays` -- ALTER TABLE `jvgi_bkntc_holidays` ADD PRIMARY KEY (`id`), ADD KEY `service_id` (`service_id`), ADD KEY `staff_id` (`staff_id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_locations` -- ALTER TABLE `jvgi_bkntc_locations` ADD PRIMARY KEY (`id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_services` -- ALTER TABLE `jvgi_bkntc_services` ADD PRIMARY KEY (`id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_service_categories` -- ALTER TABLE `jvgi_bkntc_service_categories` ADD PRIMARY KEY (`id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_service_extras` -- ALTER TABLE `jvgi_bkntc_service_extras` ADD PRIMARY KEY (`id`), ADD KEY `service_id` (`service_id`); -- -- Indices de la tabla `jvgi_bkntc_service_extra_categories` -- ALTER TABLE `jvgi_bkntc_service_extra_categories` ADD PRIMARY KEY (`id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_service_staff` -- ALTER TABLE `jvgi_bkntc_service_staff` ADD PRIMARY KEY (`id`), ADD KEY `service_id` (`service_id`), ADD KEY `staff_id` (`staff_id`); -- -- Indices de la tabla `jvgi_bkntc_special_days` -- ALTER TABLE `jvgi_bkntc_special_days` ADD PRIMARY KEY (`id`), ADD KEY `service_id` (`service_id`), ADD KEY `staff_id` (`staff_id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_staff` -- ALTER TABLE `jvgi_bkntc_staff` ADD PRIMARY KEY (`id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_timesheet` -- ALTER TABLE `jvgi_bkntc_timesheet` ADD PRIMARY KEY (`id`), ADD KEY `service_id` (`service_id`), ADD KEY `staff_id` (`staff_id`), ADD KEY `tenant_id` (`tenant_id`); -- -- Indices de la tabla `jvgi_bkntc_translations` -- ALTER TABLE `jvgi_bkntc_translations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_bkntc_workflows` -- ALTER TABLE `jvgi_bkntc_workflows` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_bkntc_workflow_actions` -- ALTER TABLE `jvgi_bkntc_workflow_actions` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_bkntc_workflow_logs` -- ALTER TABLE `jvgi_bkntc_workflow_logs` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_commentmeta` -- ALTER TABLE `jvgi_commentmeta` ADD PRIMARY KEY (`meta_id`), ADD KEY `comment_id` (`comment_id`), ADD KEY `meta_key` (`meta_key`(191)); -- -- Indices de la tabla `jvgi_comments` -- ALTER TABLE `jvgi_comments` ADD PRIMARY KEY (`comment_ID`), ADD KEY `comment_post_ID` (`comment_post_ID`), ADD KEY `comment_approved_date_gmt` (`comment_approved`,`comment_date_gmt`), ADD KEY `comment_date_gmt` (`comment_date_gmt`), ADD KEY `comment_parent` (`comment_parent`), ADD KEY `comment_author_email` (`comment_author_email`(10)); -- -- Indices de la tabla `jvgi_depicter_documents` -- ALTER TABLE `jvgi_depicter_documents` ADD PRIMARY KEY (`id`), ADD KEY `created_at` (`created_at`), ADD KEY `slug` (`slug`); -- -- Indices de la tabla `jvgi_depicter_leads` -- ALTER TABLE `jvgi_depicter_leads` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_depicter_lead_fields` -- ALTER TABLE `jvgi_depicter_lead_fields` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_depicter_meta` -- ALTER TABLE `jvgi_depicter_meta` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_depicter_options` -- ALTER TABLE `jvgi_depicter_options` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `option_name` (`option_name`); -- -- Indices de la tabla `jvgi_elfsight_contact_form_mails` -- ALTER TABLE `jvgi_elfsight_contact_form_mails` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_elfsight_contact_form_widgets` -- ALTER TABLE `jvgi_elfsight_contact_form_widgets` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `jvgi_links` -- ALTER TABLE `jvgi_links` ADD PRIMARY KEY (`link_id`), ADD KEY `link_visible` (`link_visible`); -- -- Indices de la tabla `jvgi_options` -- ALTER TABLE `jvgi_options` ADD PRIMARY KEY (`option_id`), ADD UNIQUE KEY `option_name` (`option_name`), ADD KEY `autoload` (`autoload`); -- -- Indices de la tabla `jvgi_postmeta` -- ALTER TABLE `jvgi_postmeta` ADD PRIMARY KEY (`meta_id`), ADD KEY `post_id` (`post_id`), ADD KEY `meta_key` (`meta_key`(191)); -- -- Indices de la tabla `jvgi_posts` -- ALTER TABLE `jvgi_posts` ADD PRIMARY KEY (`ID`), ADD KEY `post_name` (`post_name`(191)), ADD KEY `type_status_date` (`post_type`,`post_status`,`post_date`,`ID`), ADD KEY `post_parent` (`post_parent`), ADD KEY `post_author` (`post_author`); -- -- Indices de la tabla `jvgi_tec_events` -- ALTER TABLE `jvgi_tec_events` ADD PRIMARY KEY (`event_id`), ADD UNIQUE KEY `post_id` (`post_id`); -- -- Indices de la tabla `jvgi_tec_occurrences` -- ALTER TABLE `jvgi_tec_occurrences` ADD PRIMARY KEY (`occurrence_id`), ADD UNIQUE KEY `hash` (`hash`), ADD KEY `event_id` (`event_id`); -- -- Indices de la tabla `jvgi_termmeta` -- ALTER TABLE `jvgi_termmeta` ADD PRIMARY KEY (`meta_id`), ADD KEY `term_id` (`term_id`), ADD KEY `meta_key` (`meta_key`(191)); -- -- Indices de la tabla `jvgi_terms` -- ALTER TABLE `jvgi_terms` ADD PRIMARY KEY (`term_id`), ADD KEY `slug` (`slug`(191)), ADD KEY `name` (`name`(191)); -- -- Indices de la tabla `jvgi_term_relationships` -- ALTER TABLE `jvgi_term_relationships` ADD PRIMARY KEY (`object_id`,`term_taxonomy_id`), ADD KEY `term_taxonomy_id` (`term_taxonomy_id`); -- -- Indices de la tabla `jvgi_term_taxonomy` -- ALTER TABLE `jvgi_term_taxonomy` ADD PRIMARY KEY (`term_taxonomy_id`), ADD UNIQUE KEY `term_id_taxonomy` (`term_id`,`taxonomy`), ADD KEY `taxonomy` (`taxonomy`); -- -- Indices de la tabla `jvgi_um_metadata` -- ALTER TABLE `jvgi_um_metadata` ADD PRIMARY KEY (`umeta_id`), ADD KEY `user_id_indx` (`user_id`), ADD KEY `meta_key_indx` (`um_key`), ADD KEY `meta_value_indx` (`um_value`(191)); -- -- Indices de la tabla `jvgi_usermeta` -- ALTER TABLE `jvgi_usermeta` ADD PRIMARY KEY (`umeta_id`), ADD KEY `user_id` (`user_id`), ADD KEY `meta_key` (`meta_key`(191)); -- -- Indices de la tabla `jvgi_users` -- ALTER TABLE `jvgi_users` ADD PRIMARY KEY (`ID`), ADD KEY `user_login_key` (`user_login`), ADD KEY `user_nicename` (`user_nicename`), ADD KEY `user_email` (`user_email`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `jvgi_actionscheduler_actions` -- ALTER TABLE `jvgi_actionscheduler_actions` MODIFY `action_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=581; -- -- AUTO_INCREMENT de la tabla `jvgi_actionscheduler_claims` -- ALTER TABLE `jvgi_actionscheduler_claims` MODIFY `claim_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=30259; -- -- AUTO_INCREMENT de la tabla `jvgi_actionscheduler_groups` -- ALTER TABLE `jvgi_actionscheduler_groups` MODIFY `group_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `jvgi_actionscheduler_logs` -- ALTER TABLE `jvgi_actionscheduler_logs` MODIFY `log_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_appearance` -- ALTER TABLE `jvgi_bkntc_appearance` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=8; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_appointments` -- ALTER TABLE `jvgi_bkntc_appointments` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=19; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_appointment_extras` -- ALTER TABLE `jvgi_bkntc_appointment_extras` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_appointment_prices` -- ALTER TABLE `jvgi_bkntc_appointment_prices` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=55; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_cart` -- ALTER TABLE `jvgi_bkntc_cart` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=35; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_customers` -- ALTER TABLE `jvgi_bkntc_customers` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=13; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_data` -- ALTER TABLE `jvgi_bkntc_data` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=128; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_holidays` -- ALTER TABLE `jvgi_bkntc_holidays` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=64; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_locations` -- ALTER TABLE `jvgi_bkntc_locations` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_services` -- ALTER TABLE `jvgi_bkntc_services` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=22; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_service_categories` -- ALTER TABLE `jvgi_bkntc_service_categories` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_service_extras` -- ALTER TABLE `jvgi_bkntc_service_extras` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_service_extra_categories` -- ALTER TABLE `jvgi_bkntc_service_extra_categories` MODIFY `id` int NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_service_staff` -- ALTER TABLE `jvgi_bkntc_service_staff` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=88; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_special_days` -- ALTER TABLE `jvgi_bkntc_special_days` MODIFY `id` int NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_staff` -- ALTER TABLE `jvgi_bkntc_staff` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_timesheet` -- ALTER TABLE `jvgi_bkntc_timesheet` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=27; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_translations` -- ALTER TABLE `jvgi_bkntc_translations` MODIFY `id` int NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_workflows` -- ALTER TABLE `jvgi_bkntc_workflows` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_workflow_actions` -- ALTER TABLE `jvgi_bkntc_workflow_actions` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `jvgi_bkntc_workflow_logs` -- ALTER TABLE `jvgi_bkntc_workflow_logs` MODIFY `id` int NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `jvgi_commentmeta` -- ALTER TABLE `jvgi_commentmeta` MODIFY `meta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11; -- -- AUTO_INCREMENT de la tabla `jvgi_comments` -- ALTER TABLE `jvgi_comments` MODIFY `comment_ID` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `jvgi_depicter_documents` -- ALTER TABLE `jvgi_depicter_documents` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `jvgi_depicter_leads` -- ALTER TABLE `jvgi_depicter_leads` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_depicter_lead_fields` -- ALTER TABLE `jvgi_depicter_lead_fields` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_depicter_meta` -- ALTER TABLE `jvgi_depicter_meta` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `jvgi_depicter_options` -- ALTER TABLE `jvgi_depicter_options` MODIFY `id` mediumint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_elfsight_contact_form_mails` -- ALTER TABLE `jvgi_elfsight_contact_form_mails` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `jvgi_elfsight_contact_form_widgets` -- ALTER TABLE `jvgi_elfsight_contact_form_widgets` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `jvgi_links` -- ALTER TABLE `jvgi_links` MODIFY `link_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_options` -- ALTER TABLE `jvgi_options` MODIFY `option_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=102160; -- -- AUTO_INCREMENT de la tabla `jvgi_postmeta` -- ALTER TABLE `jvgi_postmeta` MODIFY `meta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5231; -- -- AUTO_INCREMENT de la tabla `jvgi_posts` -- ALTER TABLE `jvgi_posts` MODIFY `ID` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=947; -- -- AUTO_INCREMENT de la tabla `jvgi_tec_events` -- ALTER TABLE `jvgi_tec_events` MODIFY `event_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `jvgi_tec_occurrences` -- ALTER TABLE `jvgi_tec_occurrences` MODIFY `occurrence_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `jvgi_termmeta` -- ALTER TABLE `jvgi_termmeta` MODIFY `meta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_terms` -- ALTER TABLE `jvgi_terms` MODIFY `term_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=16; -- -- AUTO_INCREMENT de la tabla `jvgi_term_taxonomy` -- ALTER TABLE `jvgi_term_taxonomy` MODIFY `term_taxonomy_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=16; -- -- AUTO_INCREMENT de la tabla `jvgi_um_metadata` -- ALTER TABLE `jvgi_um_metadata` MODIFY `umeta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jvgi_usermeta` -- ALTER TABLE `jvgi_usermeta` MODIFY `umeta_id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=304; -- -- AUTO_INCREMENT de la tabla `jvgi_users` -- ALTER TABLE `jvgi_users` MODIFY `ID` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- Base de datos: `evolucionamos_sorteo` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_sorteo` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_sorteo`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache` -- CREATE TABLE `cache` ( `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `value` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `cache` -- INSERT INTO `cache` (`key`, `value`, `expiration`) VALUES ('laravel-cache-356a192b7913b04c54574d18c28d46e6395428ab', 'i:14;', 1779988788), ('laravel-cache-356a192b7913b04c54574d18c28d46e6395428ab:timer', 'i:1779988788;', 1779988788), ('laravel-cache-config.login.copyright', 's:0:\"\";', 1782643054), ('laravel-cache-config.login.fondo_desktop', 's:51:\"img/config/600755d0-751c-4fb3-98a0-562c73fab8a5.jpg\";', 1782643054), ('laravel-cache-config.login.fondo_mobile', 's:0:\"\";', 1782643054), ('laravel-cache-config.login.logo_cliente', 's:51:\"img/config/5cc180b4-0422-4351-8d62-ba4f4a52ea16.jpg\";', 1782643054), ('laravel-cache-config.login.powered_by', 's:43:\"Powered by Singularidad IA\";', 1782643054), ('laravel-cache-config.login.subtitulo', 's:57:\"Plataforma de gestión de sorteos de la Cooperativa SOMEC\";', 1782643054), ('laravel-cache-config.login.titulo', 's:13:\"Sorteos SOMEC\";', 1782643054), ('laravel-cache-config.login.welcome_sub', 's:54:\"Ingrese sus credenciales para acceder a la plataforma.\";', 1782643054), ('laravel-cache-config.login.welcome_titulo', 's:10:\"Bienvenido\";', 1782643054), ('laravel-cache-config.marca.color_primario', 's:7:\"#1D3D8E\";', 1780016673), ('laravel-cache-config.marca.color_secundario', 's:7:\"#e9c810\";', 1780016673), ('laravel-cache-config.marca.empresa', 's:17:\"Cooperativa SOMEC\";', 1780016673); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `configuraciones` -- CREATE TABLE `configuraciones` ( `id` bigint UNSIGNED NOT NULL, `clave` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `valor` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `tipo` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text', `grupo` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `etiqueta` varchar(200) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `orden` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `configuraciones` -- INSERT INTO `configuraciones` (`id`, `clave`, `valor`, `tipo`, `grupo`, `etiqueta`, `descripcion`, `orden`, `created_at`, `updated_at`) VALUES (1, 'login.titulo', 'Sorteos SOMEC', 'text', 'login', 'Título principal', NULL, 1, '2026-04-13 17:01:35', '2026-05-28 11:46:39'), (2, 'login.subtitulo', 'Plataforma de gestión de sorteos de la Cooperativa SOMEC', 'text', 'login', 'Subtítulo', NULL, 2, '2026-04-13 17:01:35', '2026-05-28 11:46:39'), (4, 'login.welcome_titulo', 'Bienvenido', 'text', 'login', 'Título formulario', NULL, 4, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (5, 'login.welcome_sub', 'Ingrese sus credenciales para acceder a la plataforma.', 'text', 'login', 'Subtítulo formulario', NULL, 5, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (6, 'login.fondo_desktop', 'img/config/600755d0-751c-4fb3-98a0-562c73fab8a5.jpg', 'image', 'login', 'Fondo del login (1300×914 px)', NULL, 6, '2026-04-13 17:01:35', '2026-04-13 21:28:58'), (8, 'login.logo_cliente', 'img/config/5cc180b4-0422-4351-8d62-ba4f4a52ea16.jpg', 'image', 'marca', 'Logo cliente (fondo blanco)', NULL, 1, '2026-04-13 17:01:35', '2026-05-28 11:48:54'), (9, 'marca.empresa', 'Cooperativa SOMEC', 'text', 'marca', 'Nombre empresa', NULL, 2, '2026-04-13 17:01:35', '2026-05-28 11:46:39'), (10, 'sistema.email_soporte', 'soporte@evolucionamos.com', 'text', 'sistema', 'Email soporte', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (11, 'login.powered_by', 'Powered by Singularidad IA', 'text', 'login', 'Powered by (debajo del form)', NULL, 8, '2026-04-13 17:46:26', '2026-04-13 17:46:26'), (12, 'marca.color_primario', '#1D3D8E', 'color', 'marca', 'Color primario (sidebar, botones, headings)', NULL, 10, '2026-04-13 19:04:16', '2026-04-13 19:04:16'), (13, 'marca.color_secundario', '#e9c810', 'color', 'marca', 'Color secundario (acentos, éxito, activo)', NULL, 11, '2026-04-13 19:04:16', '2026-05-28 11:51:35'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `eventos` -- CREATE TABLE `eventos` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `tipo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `fecha` date NOT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `segundos_cuenta_regresiva` int NOT NULL DEFAULT '10', `activo` tinyint(1) NOT NULL DEFAULT '1', `estado` enum('borrador','activo','cerrado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'borrador', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `eventos` -- INSERT INTO `eventos` (`id`, `nombre`, `tipo`, `fecha`, `descripcion`, `segundos_cuenta_regresiva`, `activo`, `estado`, `created_at`, `updated_at`) VALUES (1, 'Evento de prueba final', 'General', '2026-04-27', NULL, 5, 0, 'cerrado', '2026-04-26 14:35:24', '2026-04-26 15:27:01'), (2, 'Evento de prueba Demo', 'General', '2026-04-30', NULL, 5, 0, 'cerrado', '2026-04-28 11:41:32', '2026-05-28 12:01:13'), (3, 'Sorteos de prueba diciembre', 'General', '2026-05-28', 'Esto es una prueba demo', 6, 1, 'activo', '2026-05-28 11:59:24', '2026-05-28 12:01:13'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ganadores` -- CREATE TABLE `ganadores` ( `id` bigint UNSIGNED NOT NULL, `sorteo_id` bigint UNSIGNED NOT NULL, `participante_id` bigint UNSIGNED NOT NULL, `lugar` int NOT NULL DEFAULT '1', `estado` enum('ganador','anulado','al_agua') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'ganador', `motivo_anulacion` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `anulado_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ganadores` -- INSERT INTO `ganadores` (`id`, `sorteo_id`, `participante_id`, `lugar`, `estado`, `motivo_anulacion`, `anulado_por`, `created_at`, `updated_at`) VALUES (1, 1, 5, 1, 'ganador', NULL, NULL, '2026-04-26 14:49:28', '2026-04-26 14:49:28'), (2, 2, 22, 1, 'ganador', NULL, NULL, '2026-04-26 14:55:46', '2026-04-26 14:55:46'), (3, 2, 23, 2, 'ganador', NULL, NULL, '2026-04-26 14:55:46', '2026-04-26 14:55:46'), (4, 3, 31, 1, 'ganador', NULL, NULL, '2026-04-26 14:57:50', '2026-04-26 14:57:50'), (5, 4, 33, 1, 'ganador', NULL, NULL, '2026-04-26 14:57:50', '2026-04-26 14:57:50'), (6, 5, 12, 1, 'ganador', NULL, NULL, '2026-04-26 15:02:25', '2026-04-26 15:02:25'), (7, 6, 15, 1, 'ganador', NULL, NULL, '2026-04-26 15:02:25', '2026-04-26 15:02:25'), (8, 7, 45, 1, 'ganador', NULL, NULL, '2026-04-26 15:02:25', '2026-04-26 15:02:25'), (9, 8, 26, 1, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (10, 8, 35, 2, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (11, 8, 9, 3, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (12, 9, 27, 1, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (13, 9, 36, 2, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (14, 9, 14, 3, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (15, 9, 1, 4, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (16, 10, 6, 1, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (17, 10, 7, 2, 'ganador', NULL, NULL, '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (52, 12, 17, 5, 'ganador', NULL, NULL, '2026-04-26 15:06:58', '2026-04-26 15:06:58'), (53, 13, 21, 1, 'ganador', NULL, NULL, '2026-04-26 15:15:04', '2026-04-26 15:15:04'), (54, 13, 47, 2, 'ganador', NULL, NULL, '2026-04-26 15:15:04', '2026-04-26 15:15:04'), (55, 14, 39, 1, 'ganador', NULL, NULL, '2026-04-26 15:15:04', '2026-04-26 15:15:04'), (56, 15, 99, 1, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (57, 15, 82, 2, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (58, 15, 57, 3, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (59, 16, 55, 1, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (60, 16, 78, 2, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (61, 16, 60, 3, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (62, 16, 58, 4, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (63, 17, 76, 1, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (64, 17, 83, 2, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (65, 18, 59, 1, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (66, 18, 85, 2, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (67, 18, 79, 3, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (68, 18, 66, 4, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (69, 18, 71, 5, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (70, 18, 77, 6, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (71, 18, 51, 7, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (72, 18, 53, 8, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (73, 18, 75, 9, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (74, 18, 94, 10, 'ganador', NULL, NULL, '2026-04-28 11:46:36', '2026-04-28 11:46:36'), (75, 19, 63, 1, 'ganador', NULL, NULL, '2026-04-28 11:50:18', '2026-04-28 11:50:18'), (76, 19, 72, 2, 'ganador', NULL, NULL, '2026-04-28 11:50:18', '2026-04-28 11:50:18'), (77, 20, 73, 1, 'ganador', NULL, NULL, '2026-04-28 11:50:18', '2026-04-28 11:50:18'), (80, 21, 52, 3, 'ganador', NULL, NULL, '2026-04-28 11:56:34', '2026-04-28 11:56:34'), (83, 22, 62, 1, 'ganador', NULL, NULL, '2026-04-28 12:57:03', '2026-04-28 12:57:03'), (84, 23, 68, 1, 'ganador', NULL, NULL, '2026-04-28 12:57:59', '2026-04-28 12:57:59'), (85, 24, 90, 1, 'ganador', NULL, NULL, '2026-04-28 13:54:41', '2026-04-28 13:54:41'), (86, 25, 67, 1, 'ganador', NULL, NULL, '2026-04-28 13:54:41', '2026-04-28 13:54:41'), (87, 26, 109, 1, 'ganador', NULL, NULL, '2026-05-28 12:06:10', '2026-05-28 12:06:10'), (88, 27, 133, 1, 'ganador', NULL, NULL, '2026-05-28 12:10:54', '2026-05-28 12:10:54'), (92, 28, 123, 2, 'ganador', NULL, NULL, '2026-05-28 12:12:04', '2026-05-28 12:12:04'), (94, 28, 121, 4, 'ganador', NULL, NULL, '2026-05-28 12:12:04', '2026-05-28 12:12:04'), (96, 29, 149, 1, 'ganador', NULL, NULL, '2026-05-28 12:15:35', '2026-05-28 12:15:35'), (97, 29, 137, 2, 'ganador', NULL, NULL, '2026-05-28 12:15:35', '2026-05-28 12:15:35'), (98, 29, 138, 3, 'ganador', NULL, NULL, '2026-05-28 12:15:35', '2026-05-28 12:15:35'), (99, 30, 114, 1, 'ganador', NULL, NULL, '2026-05-28 12:15:35', '2026-05-28 12:15:35'), (100, 30, 107, 2, 'ganador', NULL, NULL, '2026-05-28 12:15:35', '2026-05-28 12:15:35'), (101, 31, 118, 1, 'ganador', NULL, NULL, '2026-05-28 12:15:35', '2026-05-28 12:15:35'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2026_04_08_205443_create_usuarios_table', 2), (5, '2026_04_08_205519_create_eventos_table', 2), (6, '2026_04_08_205533_create_participantes_table', 2), (7, '2026_04_08_205551_create_premios_table', 2), (8, '2026_04_08_205639_create_sorteos_table', 2), (9, '2026_04_08_205657_create_ganadores_table', 2), (10, '2026_04_08_205953_create_reacciones_table', 2), (11, '2026_04_09_035305_add_email_to_participantes_table', 3), (12, '2026_04_09_202842_add_agua_fields_to_premios_table', 4), (13, '2026_04_09_203944_update_estado_ganadores_table', 5), (14, '2026_04_10_024532_add_en_curso_to_sorteos_table', 6), (15, '20260413_010346_add_usuario_to_usuarios_table', 7), (16, '20260413_010617_add_audit_fields_to_sorteos', 8), (17, '20260413_010704_add_baneado_zona_to_participantes', 9), (18, '2026_04_13_030547_add_performance_indexes_to_participantes_table', 10), (19, '20260413_220134_create_configuraciones_table', 11), (20, '2026_04_13_184619_drop_users_table_laravel_base', 11), (21, '2026_04_13_220134_add_operador_role_to_usuarios', 11), (22, '2026_04_13_220135_create_password_reset_tokens', 11), (23, '20260414_022855_add_estado_to_eventos', 12), (24, '20260414_033552_rename_zona_to_segmento_participantes', 13), (25, '20260414_033552_fix_tipo_sorteo_premios', 14); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `participantes` -- CREATE TABLE `participantes` ( `id` bigint UNSIGNED NOT NULL, `evento_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `documento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `segmento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `boleta` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `baneado` tinyint(1) NOT NULL DEFAULT '0', `baneado_zona` tinyint(1) NOT NULL DEFAULT '0', `motivo_baneo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `participantes` -- INSERT INTO `participantes` (`id`, `evento_id`, `nombre`, `documento`, `segmento`, `boleta`, `email`, `baneado`, `baneado_zona`, `motivo_baneo`, `created_at`, `updated_at`) VALUES (1, 1, 'Juan Carlos Pérez', '10234567', 'Bogotá', '001', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (2, 1, 'María Fernanda López', '10345678', 'Valle', '002', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (3, 1, 'Carlos Andrés Ramírez', '10456789', 'Zona Centro', '003', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (4, 1, 'Ana Patricia Martínez', '10567890', 'Zona Occidente', '004', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (5, 1, 'Luis Eduardo García', '10678901', 'Bogotá', '005', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 14:49:28'), (6, 1, 'Sofía Alejandra Rodríguez', '10789012', 'Valle', '006', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (7, 1, 'Miguel Ángel Herrera', '10890123', 'Zona Centro', '007', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (8, 1, 'Laura Valentina Torres', '10901234', 'Zona Occidente', '008', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (9, 1, 'Roberto Silva Castro', '11012345', 'Bogotá', '009', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (10, 1, 'Camila Andrea Moreno', '11123456', 'Valle', '010', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (11, 1, 'Diego Fernando Gómez', '11234567', 'Zona Centro', '011', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (12, 1, 'Valentina Ospina Ruiz', '11345678', 'Zona Occidente', '012', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:02:25'), (13, 1, 'Andrés Felipe Muñoz', '11456789', 'Bogotá', '013', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (14, 1, 'Daniela Jiménez Parra', '11567890', 'Valle', '014', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (15, 1, 'Sebastián Vargas León', '11678901', 'Zona Centro', '015', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:02:25'), (16, 1, 'Isabella Cárdenas Ríos', '11789012', 'Zona Occidente', '016', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (17, 1, 'Cristian David Ortiz', '11890123', 'Bogotá', '017', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (18, 1, 'Natalia Restrepo Gil', '11901234', 'Valle', '018', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (19, 1, 'Juan David Mendoza', '12012345', 'Zona Centro', '019', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (20, 1, 'Paula Andrea Cortés', '12123456', 'Zona Occidente', '020', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (21, 1, 'Felipe Alejandro Rojas', '12234567', 'Bogotá', '021', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:15:04'), (22, 1, 'Gabriela Bustamante', '12345678', 'Valle', '022', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 14:55:46'), (23, 1, 'Santiago Hernández Cruz', '12456789', 'Zona Centro', '023', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 14:55:46'), (24, 1, 'Juliana Mora Henao', '12567890', 'Zona Occidente', '024', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (25, 1, 'Alejandro Betancur', '12678901', 'Bogotá', '025', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (26, 1, 'Mariana Salazar Vélez', '12789012', 'Valle', '026', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (27, 1, 'Nicolás Arango Mesa', '12890123', 'Zona Centro', '027', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (28, 1, 'Catalina Bernal Ángel', '12901234', 'Zona Occidente', '028', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (29, 1, 'Emmanuel Duarte Soto', '13012345', 'Bogotá', '029', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (30, 1, 'Luciana Quintero Paz', '13123456', 'Valle', '030', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (31, 1, 'Mateo Acosta Prieto', '13234567', 'Zona Centro', '031', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 14:57:50'), (32, 1, 'Antonella Pineda', '13345678', 'Zona Occidente', '032', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (33, 1, 'Tomás Álvarez Mejía', '13456789', 'Bogotá', '033', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 14:57:50'), (34, 1, 'Martina Guzmán Rico', '13567890', 'Valle', '034', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (35, 1, 'Samuel Cifuentes', '13678901', 'Zona Centro', '035', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (36, 1, 'Victoria Escobar Peña', '13789012', 'Zona Occidente', '036', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:03:39'), (37, 1, 'Emiliano Zapata Hoyos', '13890123', 'Bogotá', '037', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (38, 1, 'Renata Franco Suárez', '13901234', 'Valle', '038', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (39, 1, 'Maximiliano Durán', '14012345', 'Zona Centro', '039', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:15:04'), (40, 1, 'Josefina Gallego Ruiz', '14123456', 'Zona Occidente', '040', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (41, 1, 'Bautista Vélez Agudelo', '14234567', 'Bogotá', '041', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (42, 1, 'Clara Inés Marín', '14345678', 'Valle', '042', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (43, 1, 'Hernán Darío Cano', '14456789', 'Zona Centro', '043', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (44, 1, 'Beatriz Elena Cardona', '14567890', 'Zona Occidente', '044', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (45, 1, 'Oscar Iván Palacio', '14678901', 'Bogotá', '045', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:02:25'), (46, 1, 'Claudia Patricia Giraldo', '14789012', 'Valle', '046', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (47, 1, 'Jorge Mario Correa', '14890123', 'Zona Centro', '047', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-26 14:35:49', '2026-04-26 15:15:04'), (48, 1, 'Luz Marina Castaño', '14901234', 'Zona Occidente', '048', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (49, 1, 'Pedro Pablo Monsalve', '15012345', 'Bogotá', '049', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (50, 1, 'Olga Lucía Benítez', '15123456', 'Valle', '050', NULL, 0, 0, NULL, '2026-04-26 14:35:49', '2026-04-26 14:35:49'), (51, 2, 'Juan Carlos Pérez', '10234567', 'Bogotá', '001', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (52, 2, 'María Fernanda López', '10345678', 'Valle', '002', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (53, 2, 'Carlos Andrés Ramírez', '10456789', 'Zona Centro', '003', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (54, 2, 'Ana Patricia Martínez', '10567890', 'Zona Occidente', '004', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (55, 2, 'Luis Eduardo García', '10678901', 'Bogotá', '005', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (56, 2, 'Sofía Alejandra Rodríguez', '10789012', 'Valle', '006', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (57, 2, 'Miguel Ángel Herrera', '10890123', 'Zona Centro', '007', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (58, 2, 'Laura Valentina Torres', '10901234', 'Zona Occidente', '008', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (59, 2, 'Roberto Silva Castro', '11012345', 'Bogotá', '009', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (60, 2, 'Camila Andrea Moreno', '11123456', 'Valle', '010', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (61, 2, 'Diego Fernando Gómez', '11234567', 'Zona Centro', '011', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (62, 2, 'Valentina Ospina Ruiz', '11345678', 'Zona Occidente', '012', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 12:57:03'), (63, 2, 'Andrés Felipe Muñoz', '11456789', 'Bogotá', '013', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:50:18'), (64, 2, 'Daniela Jiménez Parra', '11567890', 'Valle', '014', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (65, 2, 'Sebastián Vargas León', '11678901', 'Zona Centro', '015', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (66, 2, 'Isabella Cárdenas Ríos', '11789012', 'Zona Occidente', '016', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (67, 2, 'Cristian David Ortiz', '11890123', 'Bogotá', '017', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 13:54:41'), (68, 2, 'Natalia Restrepo Gil', '11901234', 'Valle', '018', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 12:57:59'), (69, 2, 'Juan David Mendoza', '12012345', 'Zona Centro', '019', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (70, 2, 'Paula Andrea Cortés', '12123456', 'Zona Occidente', '020', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (71, 2, 'Felipe Alejandro Rojas', '12234567', 'Bogotá', '021', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (72, 2, 'Gabriela Bustamante', '12345678', 'Valle', '022', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:50:18'), (73, 2, 'Santiago Hernández Cruz', '12456789', 'Zona Centro', '023', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:50:18'), (74, 2, 'Juliana Mora Henao', '12567890', 'Zona Occidente', '024', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (75, 2, 'Alejandro Betancur', '12678901', 'Bogotá', '025', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (76, 2, 'Mariana Salazar Vélez', '12789012', 'Valle', '026', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (77, 2, 'Nicolás Arango Mesa', '12890123', 'Zona Centro', '027', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (78, 2, 'Catalina Bernal Ángel', '12901234', 'Zona Occidente', '028', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (79, 2, 'Emmanuel Duarte Soto', '13012345', 'Bogotá', '029', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (80, 2, 'Luciana Quintero Paz', '13123456', 'Valle', '030', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (81, 2, 'Mateo Acosta Prieto', '13234567', 'Zona Centro', '031', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (82, 2, 'Antonella Pineda', '13345678', 'Zona Occidente', '032', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (83, 2, 'Tomás Álvarez Mejía', '13456789', 'Bogotá', '033', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (84, 2, 'Martina Guzmán Rico', '13567890', 'Valle', '034', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (85, 2, 'Samuel Cifuentes', '13678901', 'Zona Centro', '035', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (86, 2, 'Victoria Escobar Peña', '13789012', 'Zona Occidente', '036', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (87, 2, 'Emiliano Zapata Hoyos', '13890123', 'Bogotá', '037', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (88, 2, 'Renata Franco Suárez', '13901234', 'Valle', '038', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (89, 2, 'Maximiliano Durán', '14012345', 'Zona Centro', '039', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (90, 2, 'Josefina Gallego Ruiz', '14123456', 'Zona Occidente', '040', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 13:54:41'), (91, 2, 'Bautista Vélez Agudelo', '14234567', 'Bogotá', '041', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (92, 2, 'Clara Inés Marín', '14345678', 'Valle', '042', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (93, 2, 'Hernán Darío Cano', '14456789', 'Zona Centro', '043', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (94, 2, 'Beatriz Elena Cardona', '14567890', 'Zona Occidente', '044', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (95, 2, 'Oscar Iván Palacio', '14678901', 'Bogotá', '045', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (96, 2, 'Claudia Patricia Giraldo', '14789012', 'Valle', '046', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (97, 2, 'Jorge Mario Correa', '14890123', 'Zona Centro', '047', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (98, 2, 'Luz Marina Castaño', '14901234', 'Zona Occidente', '048', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (99, 2, 'Pedro Pablo Monsalve', '15012345', 'Bogotá', '049', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-28 11:42:42', '2026-04-28 11:46:36'), (100, 2, 'Olga Lucía Benítez', '15123456', 'Valle', '050', NULL, 0, 0, NULL, '2026-04-28 11:42:42', '2026-04-28 11:42:42'), (101, 3, 'Juan Carlos Pérez', '10234567', 'Bogotá', '001', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (102, 3, 'María Fernanda López', '10345678', 'Valle', '002', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (103, 3, 'Carlos Andrés Ramírez', '10456789', 'Zona Centro', '003', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (104, 3, 'Ana Patricia Martínez', '10567890', 'Zona Occidente', '004', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (105, 3, 'Luis Eduardo García', '10678901', 'Bogotá', '005', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (106, 3, 'Sofía Alejandra Rodríguez', '10789012', 'Valle', '006', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (107, 3, 'Miguel Ángel Herrera', '10890123', 'Zona Centro', '007', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-05-28 12:00:37', '2026-05-28 12:15:35'), (108, 3, 'Laura Valentina Torres', '10901234', 'Zona Occidente', '008', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (109, 3, 'Roberto Silva Castro', '11012345', 'Bogotá', '009', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-05-28 12:00:37', '2026-05-28 12:06:10'), (110, 3, 'Camila Andrea Moreno', '11123456', 'Valle', '010', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (111, 3, 'Diego Fernando Gómez', '11234567', 'Zona Centro', '011', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (112, 3, 'Valentina Ospina Ruiz', '11345678', 'Zona Occidente', '012', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (113, 3, 'Andrés Felipe Muñoz', '11456789', 'Bogotá', '013', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (114, 3, 'Daniela Jiménez Parra', '11567890', 'Valle', '014', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-05-28 12:00:37', '2026-05-28 12:15:35'), (115, 3, 'Sebastián Vargas León', '11678901', 'Zona Centro', '015', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (116, 3, 'Isabella Cárdenas Ríos', '11789012', 'Zona Occidente', '016', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (117, 3, 'Cristian David Ortiz', '11890123', 'Bogotá', '017', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (118, 3, 'Natalia Restrepo Gil', '11901234', 'Valle', '018', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-05-28 12:00:37', '2026-05-28 12:15:35'), (119, 3, 'Juan David Mendoza', '12012345', 'Zona Centro', '019', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (120, 3, 'Paula Andrea Cortés', '12123456', 'Zona Occidente', '020', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (121, 3, 'Felipe Alejandro Rojas', '12234567', 'Bogotá', '021', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (122, 3, 'Gabriela Bustamante', '12345678', 'Valle', '022', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (123, 3, 'Santiago Hernández Cruz', '12456789', 'Zona Centro', '023', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (124, 3, 'Juliana Mora Henao', '12567890', 'Zona Occidente', '024', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (125, 3, 'Alejandro Betancur', '12678901', 'Bogotá', '025', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (126, 3, 'Mariana Salazar Vélez', '12789012', 'Valle', '026', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (127, 3, 'Nicolás Arango Mesa', '12890123', 'Zona Centro', '027', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (128, 3, 'Catalina Bernal Ángel', '12901234', 'Zona Occidente', '028', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (129, 3, 'Emmanuel Duarte Soto', '13012345', 'Bogotá', '029', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (130, 3, 'Luciana Quintero Paz', '13123456', 'Valle', '030', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (131, 3, 'Mateo Acosta Prieto', '13234567', 'Zona Centro', '031', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (132, 3, 'Antonella Pineda', '13345678', 'Zona Occidente', '032', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (133, 3, 'Tomás Álvarez Mejía', '13456789', 'Bogotá', '033', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (134, 3, 'Martina Guzmán Rico', '13567890', 'Valle', '034', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (135, 3, 'Samuel Cifuentes', '13678901', 'Zona Centro', '035', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (136, 3, 'Victoria Escobar Peña', '13789012', 'Zona Occidente', '036', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (137, 3, 'Emiliano Zapata Hoyos', '13890123', 'Bogotá', '037', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-05-28 12:00:37', '2026-05-28 12:15:35'), (138, 3, 'Renata Franco Suárez', '13901234', 'Valle', '038', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-05-28 12:00:37', '2026-05-28 12:15:35'), (139, 3, 'Maximiliano Durán', '14012345', 'Zona Centro', '039', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (140, 3, 'Josefina Gallego Ruiz', '14123456', 'Zona Occidente', '040', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (141, 3, 'Bautista Vélez Agudelo', '14234567', 'Bogotá', '041', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (142, 3, 'Clara Inés Marín', '14345678', 'Valle', '042', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (143, 3, 'Hernán Darío Cano', '14456789', 'Zona Centro', '043', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (144, 3, 'Beatriz Elena Cardona', '14567890', 'Zona Occidente', '044', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (145, 3, 'Oscar Iván Palacio', '14678901', 'Bogotá', '045', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (146, 3, 'Claudia Patricia Giraldo', '14789012', 'Valle', '046', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (147, 3, 'Jorge Mario Correa', '14890123', 'Zona Centro', '047', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (148, 3, 'Luz Marina Castaño', '14901234', 'Zona Occidente', '048', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'), (149, 3, 'Pedro Pablo Monsalve', '15012345', 'Bogotá', '049', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-05-28 12:00:37', '2026-05-28 12:15:35'), (150, 3, 'Olga Lucía Benítez', '15123456', 'Valle', '050', NULL, 0, 0, NULL, '2026-05-28 12:00:37', '2026-05-28 12:00:37'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `premios` -- CREATE TABLE `premios` ( `id` bigint UNSIGNED NOT NULL, `evento_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `emoji` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 0xF09F8E81, `imagen_url` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `cantidad_ganadores` int NOT NULL DEFAULT '1', `cantidad_al_agua` int NOT NULL DEFAULT '3', `cantidad_ganadores_finales` int NOT NULL DEFAULT '1', `segmento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tipo_sorteo` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'normal', `orden` int NOT NULL DEFAULT '0', `estado` enum('pendiente','ejecutado','cancelado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `premios` -- INSERT INTO `premios` (`id`, `evento_id`, `nombre`, `emoji`, `imagen_url`, `cantidad_ganadores`, `cantidad_al_agua`, `cantidad_ganadores_finales`, `segmento`, `tipo_sorteo`, `orden`, `estado`, `created_at`, `updated_at`) VALUES (1, 1, 'Televisor 55', '🏆', NULL, 1, 3, 1, NULL, 'normal', 1, 'ejecutado', '2026-04-26 14:37:51', '2026-04-26 14:49:28'), (2, 1, 'Bono Cine', '🏆', NULL, 2, 3, 1, NULL, 'normal', 2, 'ejecutado', '2026-04-26 14:40:25', '2026-04-26 14:55:46'), (3, 1, 'Casa nueva', '🏆', NULL, 1, 3, 1, '[\"Bogot\\u00e1\"]', 'normal', 3, 'ejecutado', '2026-04-26 14:44:12', '2026-04-26 14:57:50'), (4, 1, 'Carro último modelo', '🏆', NULL, 5, 5, 1, NULL, 'al agua', 4, 'ejecutado', '2026-04-26 14:46:29', '2026-04-26 15:06:58'), (5, 1, 'Moto 0km', '🏆', NULL, 1, 3, 1, NULL, 'normal', 5, 'ejecutado', '2026-04-26 14:47:04', '2026-04-26 14:57:50'), (6, 1, 'Bono de Navidad', '🏆', NULL, 1, 3, 1, NULL, 'normal', 6, 'ejecutado', '2026-04-26 15:00:48', '2026-04-26 15:02:25'), (7, 1, 'Moto cero kilometros', '🏆', NULL, 1, 3, 1, NULL, 'normal', 7, 'ejecutado', '2026-04-26 15:01:05', '2026-04-26 15:02:25'), (8, 1, 'Casa', '🏆', NULL, 1, 3, 1, NULL, 'normal', 8, 'ejecutado', '2026-04-26 15:01:34', '2026-04-26 15:02:25'), (9, 1, 'Carro cero kilometros', '🏆', NULL, 1, 3, 1, NULL, 'normal', 9, 'ejecutado', '2026-04-26 15:03:07', '2026-04-26 15:03:39'), (10, 1, 'Televisor 55', '🏆', NULL, 1, 3, 1, NULL, 'normal', 10, 'ejecutado', '2026-04-26 15:03:13', '2026-04-26 15:03:39'), (11, 1, 'Casa nueva', '🏆', NULL, 1, 3, 1, NULL, 'normal', 11, 'ejecutado', '2026-04-26 15:03:19', '2026-04-26 15:03:39'), (12, 1, 'Premio Imposible', '🏆', NULL, 1, 3, 1, NULL, 'normal', 12, 'ejecutado', '2026-04-26 15:05:40', '2026-04-26 15:15:04'), (13, 1, 'Carro cero kilometros', '🏆', NULL, 1, 3, 1, NULL, 'normal', 13, 'ejecutado', '2026-04-26 15:05:50', '2026-04-26 15:15:04'), (15, 2, 'Bono Cine', '🏆', NULL, 2, 3, 1, NULL, 'normal', 2, 'ejecutado', '2026-04-28 11:41:32', '2026-04-28 11:46:36'), (16, 2, 'Casa nueva', '🏆', NULL, 1, 3, 1, '[\"Bogot\\u00e1\"]', 'normal', 3, 'ejecutado', '2026-04-28 11:41:32', '2026-04-28 11:46:36'), (17, 2, 'Carro último modelo', '🏆', NULL, 5, 5, 1, NULL, 'al agua', 4, 'ejecutado', '2026-04-28 11:41:32', '2026-04-28 11:56:34'), (18, 2, 'Moto 0km', '🏆', NULL, 1, 3, 1, NULL, 'normal', 5, 'ejecutado', '2026-04-28 11:41:32', '2026-04-28 11:46:36'), (19, 2, 'Bono de Navidad', '🏆', NULL, 1, 3, 1, NULL, 'normal', 6, 'ejecutado', '2026-04-28 11:41:32', '2026-04-28 11:46:36'), (27, 2, 'Bono de Navidad', '🏆', NULL, 1, 3, 1, NULL, 'normal', 6, 'ejecutado', '2026-04-28 11:48:40', '2026-04-28 11:50:18'), (28, 2, 'Casa nueva', '🏆', NULL, 1, 3, 1, NULL, 'normal', 7, 'ejecutado', '2026-04-28 11:48:57', '2026-04-28 11:50:18'), (29, 2, 'Carro cero kilometros', '🏆', NULL, 1, 3, 1, NULL, 'normal', 8, 'ejecutado', '2026-04-28 12:56:51', '2026-04-28 12:57:03'), (30, 2, 'Moto cero kilometros', '🎁', NULL, 1, 3, 1, NULL, 'normal', 9, 'ejecutado', '2026-04-28 12:57:50', '2026-04-28 12:57:59'), (31, 2, 'Bono de Navidad', '🏆', NULL, 1, 3, 1, NULL, 'normal', 10, 'ejecutado', '2026-04-28 13:54:27', '2026-04-28 13:54:41'), (32, 2, 'Casa', '🏆', NULL, 1, 3, 1, NULL, 'normal', 11, 'ejecutado', '2026-04-28 13:54:34', '2026-04-28 13:54:41'), (33, 3, 'Casa', '🏠', NULL, 1, 3, 1, NULL, 'normal', 1, 'ejecutado', '2026-05-28 12:05:07', '2026-05-28 12:06:10'), (34, 3, 'Motocicleta 0 km', '🏆', NULL, 5, 5, 2, NULL, 'al agua', 2, 'ejecutado', '2026-05-28 12:09:17', '2026-05-28 12:12:04'), (35, 3, 'TV 22\"', '🏆', NULL, 3, 3, 1, NULL, 'al agua', 3, 'ejecutado', '2026-05-28 12:10:14', '2026-05-28 12:10:54'), (36, 3, 'Bici', '🏆', NULL, 1, 3, 1, NULL, 'normal', 4, 'ejecutado', '2026-05-28 12:13:17', '2026-05-28 12:15:35'), (37, 3, 'PC', '🏆', NULL, 1, 3, 1, NULL, 'normal', 5, 'ejecutado', '2026-05-28 12:13:33', '2026-05-28 12:15:35'), (38, 3, 'Celular', '🏆', NULL, 1, 3, 1, NULL, 'normal', 6, 'ejecutado', '2026-05-28 12:13:52', '2026-05-28 12:15:35'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `reacciones` -- CREATE TABLE `reacciones` ( `id` bigint UNSIGNED NOT NULL, `sorteo_id` bigint UNSIGNED NOT NULL, `emoji` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `ip` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `reacciones` -- INSERT INTO `reacciones` (`id`, `sorteo_id`, `emoji`, `ip`, `created_at`, `updated_at`) VALUES (1, 25, '❤️', '181.78.6.107', '2026-05-28 11:36:43', '2026-05-28 11:36:43'), (2, 25, '❤️', '181.78.6.107', '2026-05-28 11:36:43', '2026-05-28 11:36:43'), (3, 31, '❤️', '181.78.6.107', '2026-05-28 12:18:48', '2026-05-28 12:18:48'), (4, 31, '❤️', '181.78.6.107', '2026-05-28 12:18:48', '2026-05-28 12:18:48'), (5, 31, '👏', '181.78.6.107', '2026-05-28 12:18:49', '2026-05-28 12:18:49'), (6, 31, '🎊', '181.78.6.107', '2026-05-28 12:18:49', '2026-05-28 12:18:49'), (7, 31, '⭐', '181.78.6.107', '2026-05-28 12:18:50', '2026-05-28 12:18:50'), (8, 31, '🔥', '181.78.6.107', '2026-05-28 12:18:51', '2026-05-28 12:18:51'), (9, 31, '🎉', '181.78.6.107', '2026-05-28 12:18:51', '2026-05-28 12:18:51'), (10, 31, '🎉', '181.78.6.107', '2026-05-28 12:18:52', '2026-05-28 12:18:52'), (11, 31, '🎉', '181.78.6.107', '2026-05-28 12:18:52', '2026-05-28 12:18:52'), (12, 31, '🔥', '181.78.6.107', '2026-05-28 12:18:52', '2026-05-28 12:18:52'), (13, 31, '❤️', '181.78.6.107', '2026-05-28 12:18:53', '2026-05-28 12:18:53'), (14, 31, '🎊', '181.78.6.107', '2026-05-28 12:18:53', '2026-05-28 12:18:53'), (15, 31, '🎊', '181.78.6.107', '2026-05-28 12:18:53', '2026-05-28 12:18:53'), (16, 31, '⭐', '181.78.6.107', '2026-05-28 12:18:54', '2026-05-28 12:18:54'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sessions` -- INSERT INTO `sessions` (`id`, `user_id`, `ip_address`, `user_agent`, `payload`, `last_activity`) VALUES ('EuFJP3ulQNTKnmbhTnIs8wBMAVCuo93D0oZPWuti', NULL, '62.60.130.235', 'Mozilla/5.0 (Linux; Android 7.0; SM-G892A Build/NRD90M; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/60.0.3112.107 Mobile Safari/537.36', 'eyJfdG9rZW4iOiI0a0NKcHQxRDJycDIweTNPQnAxYnhMNmxtWFVQUHhxNFlLaGIxTEpqIiwidXJsIjp7ImludGVuZGVkIjoiaHR0cHM6XC9cL3NvcnRlby5ldm9sdWNpb25hbW9zLmNvbSJ9LCJfcHJldmlvdXMiOnsidXJsIjoiaHR0cHM6XC9cL3NvcnRlby5ldm9sdWNpb25hbW9zLmNvbVwvbG9naW4iLCJyb3V0ZSI6ImxvZ2luIn0sIl9mbGFzaCI6eyJvbGQiOltdLCJuZXciOltdfX0=', 1782560730), ('kKgt92MsJuBC6GVKDbBx7xJJ8QbQrPmsf085Ec1c', NULL, '147.185.132.189', 'Hello from Palo Alto Networks, find out more about our scans in https://docs-cortex.paloaltonetworks.com/r/1/Cortex-Xpanse/Scanning-activity', 'eyJfdG9rZW4iOiJIajM3MHlZOTVVR0RrTlpUOEF0RUZzU2hWUW9ZZnpoMm1IZDV0WmczIiwidXJsIjp7ImludGVuZGVkIjoiaHR0cHM6XC9cL3NvcnRlby5ldm9sdWNpb25hbW9zLmNvbSJ9LCJfcHJldmlvdXMiOnsidXJsIjoiaHR0cHM6XC9cL3NvcnRlby5ldm9sdWNpb25hbW9zLmNvbSIsInJvdXRlIjoiaW5pY2lvIn0sIl9mbGFzaCI6eyJvbGQiOltdLCJuZXciOltdfX0=', 1782563678), ('vTpYtn0uhsyoml9nakfKq3HfrtcipJzkBeKYgQ9B', NULL, '205.210.31.46', 'Hello from Palo Alto Networks, find out more about our scans in https://docs-cortex.paloaltonetworks.com/r/1/Cortex-Xpanse/Scanning-activity', 'eyJfdG9rZW4iOiJZR2Z1Q0J3WElMMFpCQmEwNEQyT09OcFZQYWk3enJ3dzB3SmtTemJyIiwidXJsIjp7ImludGVuZGVkIjoiaHR0cHM6XC9cL3NvcnRlby5ldm9sdWNpb25hbW9zLmNvbSJ9LCJfcHJldmlvdXMiOnsidXJsIjoiaHR0cHM6XC9cL3NvcnRlby5ldm9sdWNpb25hbW9zLmNvbSIsInJvdXRlIjoiaW5pY2lvIn0sIl9mbGFzaCI6eyJvbGQiOltdLCJuZXciOltdfX0=', 1782642753), ('Z7GU6kSvw8IVBzEi00QENQzVUh2SV0czcIsKfaAh', NULL, '205.210.31.46', 'Hello from Palo Alto Networks, find out more about our scans in https://docs-cortex.paloaltonetworks.com/r/1/Cortex-Xpanse/Scanning-activity', 'eyJfdG9rZW4iOiI4Q2ZRN21NN0IzQnFRU2lTdUhVRWJsZ3h6bm41ZmFIemRVaG56Z2NUIiwiX3ByZXZpb3VzIjp7InVybCI6Imh0dHBzOlwvXC9zb3J0ZW8uZXZvbHVjaW9uYW1vcy5jb21cL2xvZ2luIiwicm91dGUiOiJsb2dpbiJ9LCJfZmxhc2giOnsib2xkIjpbXSwibmV3IjpbXX19', 1782642754); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sorteos` -- CREATE TABLE `sorteos` ( `id` bigint UNSIGNED NOT NULL, `premio_id` bigint UNSIGNED NOT NULL, `ejecutado_por` bigint UNSIGNED NOT NULL, `estado` enum('pendiente','ejecutado','cancelado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `hora_desde` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `hora_hasta` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `publicado` tinyint(1) NOT NULL DEFAULT '0', `en_curso` tinyint(1) NOT NULL DEFAULT '0', `segundos_restantes` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ejecutado_en` timestamp NULL DEFAULT NULL, `ejecutado_ip` varchar(45) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ejecutado_ua` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sorteos` -- INSERT INTO `sorteos` (`id`, `premio_id`, `ejecutado_por`, `estado`, `hora_desde`, `hora_hasta`, `publicado`, `en_curso`, `segundos_restantes`, `ejecutado_en`, `ejecutado_ip`, `ejecutado_ua`, `created_at`, `updated_at`) VALUES (1, 1, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-26 14:49:28', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 14:49:28', '2026-04-26 14:49:28'), (2, 2, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-26 14:55:46', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 14:55:46', '2026-04-26 14:55:46'), (3, 5, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-26 14:57:50', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 14:57:50', '2026-04-26 14:57:50'), (4, 3, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-26 14:57:50', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 14:57:50', '2026-04-26 14:57:50'), (5, 8, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-26 15:02:25', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 15:02:25', '2026-04-26 15:02:25'), (6, 7, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, 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'2026-04-26 15:03:39', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 15:03:39', '2026-04-26 15:03:39'), (12, 4, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-26 15:06:58', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 15:06:58', '2026-04-26 15:06:58'), (13, 13, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-26 15:15:04', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 15:15:04', '2026-04-26 15:15:04'), (14, 12, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-26 15:15:04', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-26 15:15:04', '2026-04-26 15:15:04'), (15, 19, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, 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'2026-04-28 12:57:59', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-28 12:57:59', '2026-04-28 12:57:59'), (24, 32, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-28 13:54:41', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-28 13:54:41', '2026-04-28 13:54:41'), (25, 31, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-28 13:54:41', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', '2026-04-28 13:54:41', '2026-04-28 13:54:41'), (26, 33, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-05-28 12:06:10', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', '2026-05-28 12:06:10', '2026-05-28 12:06:10'), (27, 35, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-05-28 12:10:54', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', '2026-05-28 12:10:54', '2026-05-28 12:10:54'), (28, 34, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-05-28 12:12:04', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', '2026-05-28 12:12:04', '2026-05-28 12:12:04'), (29, 38, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-05-28 12:15:35', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', '2026-05-28 12:15:35', '2026-05-28 12:15:35'), (30, 37, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-05-28 12:15:35', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', '2026-05-28 12:15:35', '2026-05-28 12:15:35'), (31, 36, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-05-28 12:15:35', '181.78.6.107', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', '2026-05-28 12:15:35', '2026-05-28 12:15:35'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `usuarios` -- CREATE TABLE `usuarios` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `usuario` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(191) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `rol` enum('admin','observador','operador') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'observador', `activo` tinyint(1) NOT NULL DEFAULT '1', `remember_token` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `usuarios` -- INSERT INTO `usuarios` (`id`, `nombre`, `usuario`, `email`, `password`, `rol`, `activo`, `remember_token`, `created_at`, `updated_at`) VALUES (1, 'Fabian González', 'comercial', 'comercial@fycls.com', '$2y$12$9grhmDk0tUuqZEez7wLrI.OWtk3Jj.jXF6ZpjekHgb/P7SYfqxTmq', 'admin', 1, 'ehy5jKzrgVmUTuMV87U7ZHsLu2uwwfHEI9gxSyqLqFx4MwxGMJDMolQkWspM', '2026-04-16 16:07:28', '2026-04-26 00:59:13'), (8, 'Carlos Parra', 'ejemplo', 'ejemplo@gmail.cop', '$2y$12$gHmCsULJjWVdV/Cx7vjknOosn4.uYI1yBrRjEX/07XElA9DP.X60u', 'operador', 1, NULL, '2026-04-17 10:29:13', '2026-04-17 10:29:13'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `configuraciones` -- ALTER TABLE `configuraciones` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `configuraciones_clave_unique` (`clave`), ADD KEY `configuraciones_grupo_orden_index` (`grupo`,`orden`); -- -- Indices de la tabla `eventos` -- ALTER TABLE `eventos` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `ganadores` -- ALTER TABLE `ganadores` ADD PRIMARY KEY (`id`), ADD KEY `ganadores_sorteo_id_foreign` (`sorteo_id`), ADD KEY `ganadores_participante_id_foreign` (`participante_id`), ADD KEY `ganadores_anulado_por_foreign` (`anulado_por`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `participantes` -- ALTER TABLE `participantes` ADD PRIMARY KEY (`id`), ADD KEY `idx_participantes_evento_baneado` (`evento_id`,`baneado`), ADD KEY `idx_participantes_documento` (`documento`), ADD KEY `idx_participantes_zona` (`evento_id`,`segmento`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `premios` -- ALTER TABLE `premios` ADD PRIMARY KEY (`id`), ADD KEY `premios_evento_id_foreign` (`evento_id`); -- -- Indices de la tabla `reacciones` -- ALTER TABLE `reacciones` ADD PRIMARY KEY (`id`), ADD KEY `reacciones_sorteo_id_foreign` (`sorteo_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `sorteos` -- ALTER TABLE `sorteos` ADD PRIMARY KEY (`id`), ADD KEY `sorteos_premio_id_foreign` (`premio_id`), ADD KEY `sorteos_ejecutado_por_foreign` (`ejecutado_por`); -- -- Indices de la tabla `usuarios` -- ALTER TABLE `usuarios` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `usuarios_email_unique` (`email`), ADD UNIQUE KEY `usuarios_usuario_unique` (`usuario`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `configuraciones` -- ALTER TABLE `configuraciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=14; -- -- AUTO_INCREMENT de la tabla `eventos` -- ALTER TABLE `eventos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `ganadores` -- ALTER TABLE `ganadores` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=102; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `participantes` -- ALTER TABLE `participantes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=151; -- -- AUTO_INCREMENT de la tabla `premios` -- ALTER TABLE `premios` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=39; -- -- AUTO_INCREMENT de la tabla `reacciones` -- ALTER TABLE `reacciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=17; -- -- AUTO_INCREMENT de la tabla `sorteos` -- ALTER TABLE `sorteos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=32; -- -- AUTO_INCREMENT de la tabla `usuarios` -- ALTER TABLE `usuarios` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=9; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `ganadores` -- ALTER TABLE `ganadores` ADD CONSTRAINT `ganadores_anulado_por_foreign` FOREIGN KEY (`anulado_por`) REFERENCES `usuarios` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ganadores_participante_id_foreign` FOREIGN KEY (`participante_id`) REFERENCES `participantes` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ganadores_sorteo_id_foreign` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `participantes` -- ALTER TABLE `participantes` ADD CONSTRAINT `participantes_evento_id_foreign` FOREIGN KEY (`evento_id`) REFERENCES `eventos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `premios` -- ALTER TABLE `premios` ADD CONSTRAINT `premios_evento_id_foreign` FOREIGN KEY (`evento_id`) REFERENCES `eventos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `reacciones` -- ALTER TABLE `reacciones` ADD CONSTRAINT `reacciones_sorteo_id_foreign` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `sorteos` -- ALTER TABLE `sorteos` ADD CONSTRAINT `sorteos_ejecutado_por_foreign` FOREIGN KEY (`ejecutado_por`) REFERENCES `usuarios` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `sorteos_premio_id_foreign` FOREIGN KEY (`premio_id`) REFERENCES `premios` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_sorteosfel` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_sorteosfel` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_sorteosfel`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache` -- CREATE TABLE `cache` ( `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `value` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `cache` -- INSERT INTO `cache` (`key`, `value`, `expiration`) VALUES ('laravel-cache-356a192b7913b04c54574d18c28d46e6395428ab', 'i:5;', 1777051052), ('laravel-cache-356a192b7913b04c54574d18c28d46e6395428ab:timer', 'i:1777051052;', 1777051052), ('laravel-cache-config.login.copyright', 's:0:\"\";', 1782674043), ('laravel-cache-config.login.fondo_desktop', 's:51:\"img/config/600755d0-751c-4fb3-98a0-562c73fab8a5.jpg\";', 1782674043), ('laravel-cache-config.login.fondo_mobile', 's:0:\"\";', 1782674044), ('laravel-cache-config.login.logo_cliente', 's:51:\"img/config/3f51116b-dd5f-4472-ad24-a4e2ff7af191.png\";', 1782674044), ('laravel-cache-config.login.powered_by', 's:43:\"Powered by Singularidad IA\";', 1782674043), ('laravel-cache-config.login.subtitulo', 's:67:\"Plataforma de gestión de sorteos del Fondo de Empleados Lafayette.\";', 1782674043), ('laravel-cache-config.login.titulo', 's:11:\"Sorteos FEL\";', 1782674043), ('laravel-cache-config.login.welcome_sub', 's:54:\"Ingrese sus credenciales para acceder a la plataforma.\";', 1782674043), ('laravel-cache-config.login.welcome_titulo', 's:10:\"Bienvenido\";', 1782674043), ('laravel-cache-config.marca.color_primario', 's:7:\"#1D3D8E\";', 1781727426), ('laravel-cache-config.marca.color_secundario', 's:7:\"#8BBF2B\";', 1781727426), ('laravel-cache-config.marca.empresa', 's:28:\"Fondo de Empleados Lafayette\";', 1781727426); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` bigint NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `configuraciones` -- CREATE TABLE `configuraciones` ( `id` bigint UNSIGNED NOT NULL, `clave` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `valor` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `tipo` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'text', `grupo` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `etiqueta` varchar(200) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `orden` int NOT NULL DEFAULT '0', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `configuraciones` -- INSERT INTO `configuraciones` (`id`, `clave`, `valor`, `tipo`, `grupo`, `etiqueta`, `descripcion`, `orden`, `created_at`, `updated_at`) VALUES (1, 'login.titulo', 'Sorteos FEL', 'text', 'login', 'Título principal', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (2, 'login.subtitulo', 'Plataforma de gestión de sorteos del Fondo de Empleados Lafayette.', 'text', 'login', 'Subtítulo', NULL, 2, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (4, 'login.welcome_titulo', 'Bienvenido', 'text', 'login', 'Título formulario', NULL, 4, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (5, 'login.welcome_sub', 'Ingrese sus credenciales para acceder a la plataforma.', 'text', 'login', 'Subtítulo formulario', NULL, 5, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (6, 'login.fondo_desktop', 'img/config/600755d0-751c-4fb3-98a0-562c73fab8a5.jpg', 'image', 'login', 'Fondo del login (1300×914 px)', NULL, 6, '2026-04-13 17:01:35', '2026-04-13 21:28:58'), (8, 'login.logo_cliente', 'img/config/3f51116b-dd5f-4472-ad24-a4e2ff7af191.png', 'image', 'marca', 'Logo cliente (fondo blanco)', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:53:56'), (9, 'marca.empresa', 'Fondo de Empleados Lafayette', 'text', 'marca', 'Nombre empresa', NULL, 2, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (10, 'sistema.email_soporte', 'soporte@evolucionamos.com', 'text', 'sistema', 'Email soporte', NULL, 1, '2026-04-13 17:01:35', '2026-04-13 17:01:35'), (11, 'login.powered_by', 'Powered by Singularidad IA', 'text', 'login', 'Powered by (debajo del form)', NULL, 8, '2026-04-13 17:46:26', '2026-04-13 17:46:26'), (12, 'marca.color_primario', '#1D3D8E', 'color', 'marca', 'Color primario (sidebar, botones, headings)', NULL, 10, '2026-04-13 19:04:16', '2026-04-13 19:04:16'), (13, 'marca.color_secundario', '#8BBF2B', 'color', 'marca', 'Color secundario (acentos, éxito, activo)', NULL, 11, '2026-04-13 19:04:16', '2026-04-13 19:04:16'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `eventos` -- CREATE TABLE `eventos` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `tipo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'general', `fecha` date NOT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `segundos_cuenta_regresiva` int NOT NULL DEFAULT '10', `activo` tinyint(1) NOT NULL DEFAULT '1', `estado` enum('borrador','activo','cerrado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'borrador', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `eventos` -- INSERT INTO `eventos` (`id`, `nombre`, `tipo`, `fecha`, `descripcion`, `segundos_cuenta_regresiva`, `activo`, `estado`, `created_at`, `updated_at`) VALUES (1, 'Plan de Bienestar FEL 2026', 'General', '2026-04-21', 'Rifa participantes encuesta plan de bienestar 2026', 10, 0, 'cerrado', '2026-04-21 08:50:52', '2026-06-17 15:00:59'), (2, 'Rifa camisa de colombia', 'Dia especial', '2026-06-16', NULL, 10, 1, 'activo', '2026-06-16 12:33:49', '2026-06-17 15:01:38'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ganadores` -- CREATE TABLE `ganadores` ( `id` bigint UNSIGNED NOT NULL, `sorteo_id` bigint UNSIGNED NOT NULL, `participante_id` bigint UNSIGNED NOT NULL, `lugar` int NOT NULL DEFAULT '1', `estado` enum('ganador','anulado','al_agua') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'ganador', `motivo_anulacion` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `anulado_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ganadores` -- INSERT INTO `ganadores` (`id`, `sorteo_id`, `participante_id`, `lugar`, `estado`, `motivo_anulacion`, `anulado_por`, `created_at`, `updated_at`) VALUES (1, 1, 36, 1, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (2, 1, 12, 2, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (3, 1, 5, 3, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (4, 1, 8, 4, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (5, 1, 10, 5, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (6, 1, 16, 6, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (7, 1, 14, 7, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (8, 1, 3, 8, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (9, 1, 9, 9, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (10, 1, 37, 10, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (11, 1, 23, 11, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (12, 1, 38, 12, 'ganador', NULL, NULL, '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (13, 2, 254, 1, 'ganador', NULL, NULL, '2026-06-17 15:14:49', '2026-06-17 15:14:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2026_04_08_205443_create_usuarios_table', 2), (5, '2026_04_08_205519_create_eventos_table', 2), (6, '2026_04_08_205533_create_participantes_table', 2), (7, '2026_04_08_205551_create_premios_table', 2), (8, '2026_04_08_205639_create_sorteos_table', 2), (9, '2026_04_08_205657_create_ganadores_table', 2), (10, '2026_04_08_205953_create_reacciones_table', 2), (11, '2026_04_09_035305_add_email_to_participantes_table', 3), (12, '2026_04_09_202842_add_agua_fields_to_premios_table', 4), (13, '2026_04_09_203944_update_estado_ganadores_table', 5), (14, '2026_04_10_024532_add_en_curso_to_sorteos_table', 6), (15, '20260413_010346_add_usuario_to_usuarios_table', 7), (16, '20260413_010617_add_audit_fields_to_sorteos', 8), (17, '20260413_010704_add_baneado_zona_to_participantes', 9), (18, '2026_04_13_030547_add_performance_indexes_to_participantes_table', 10), (19, '20260413_220134_create_configuraciones_table', 11), (20, '2026_04_13_184619_drop_users_table_laravel_base', 11), (21, '2026_04_13_220134_add_operador_role_to_usuarios', 11), (22, '2026_04_13_220135_create_password_reset_tokens', 11), (23, '20260414_022855_add_estado_to_eventos', 12), (24, '20260414_033552_rename_zona_to_segmento_participantes', 13), (25, '20260414_033552_fix_tipo_sorteo_premios', 14); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `participantes` -- CREATE TABLE `participantes` ( `id` bigint UNSIGNED NOT NULL, `evento_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `documento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `segmento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `boleta` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `baneado` tinyint(1) NOT NULL DEFAULT '0', `baneado_zona` tinyint(1) NOT NULL DEFAULT '0', `motivo_baneo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `participantes` -- INSERT INTO `participantes` (`id`, `evento_id`, `nombre`, `documento`, `segmento`, `boleta`, `email`, `baneado`, `baneado_zona`, `motivo_baneo`, `created_at`, `updated_at`) VALUES (1, 1, 'Sandra Yanet Arias Pérez', '3024077730', 'COMBIENESTAR', '1', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (2, 1, 'Hailer rincón dussan', '3213170163', 'COMBIENESTAR', '2', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (3, 1, 'Blanca Stella Galindo Basante', '3123529282', 'COMBIENESTAR', '3', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (4, 1, 'Fabian Martinez', '3223118473', 'COMBIENESTAR', '4', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (5, 1, 'Yecenia Urueña Briñez', '3125935840', 'COMBIENESTAR', '5', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (6, 1, 'Yessica Alexandra Saavedra Leguizamón', '1024556888', 'COMBIENESTAR', '6', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (7, 1, 'Leidy Johana Jimenez Cometa', '3134142324', 'COMBIENESTAR', '7', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (8, 1, 'jeferzon quintero', '3232784553', 'COMBIENESTAR', '8', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (9, 1, 'Manuel Alejandro garrido Rodriguez', '3507171044', 'COMBIENESTAR', '9', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (10, 1, 'Gilma Mena', '3223461259', 'COMBIENESTAR', '10', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (11, 1, 'Blanca Ruth Duero', '3204787889', 'COMBIENESTAR', '11', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (12, 1, 'Yuly Paola Sierra leon', '3227879733', 'COMBIENESTAR', '12', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (13, 1, 'Dayana Patricia Zabala torres', '3132455251', 'COMBIENESTAR', '13', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (14, 1, 'Lina María Linares Ardila', '3204277874', 'COMBIENESTAR', '14', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (15, 1, 'Duvan Aicardo Yañez Calderón', '3223896362', 'COMBIENESTAR', '15', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (16, 1, 'Janeth Marcela Mahecha Orjuela', '3118448880', 'COMBIENESTAR', '16', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (17, 1, 'Luis stiven anhel cabezas', '3224822459', 'COMBIENESTAR', '17', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (18, 1, 'Henry Avelino Leon Leon', '3106901046', 'COMBIENESTAR', '18', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (19, 1, 'luz marina suarez rodriguez', '3124781595', 'COMBIENESTAR', '19', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (20, 1, 'Paola Buitrago', '3125269793', 'COMBIENESTAR', '20', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (21, 1, 'Dumar sebastian borbon martinez', '3243150545', 'COMBIENESTAR', '21', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (22, 1, 'Victor Ricardo López bermudez', '3118702546', 'COMBIENESTAR', '22', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (23, 1, 'Ana Sofia Suta Granobles', '3004390987', 'COMBIENESTAR', '23', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (24, 1, 'JOHN ALEXANDER MARÍN', '3134782317', 'COMBIENESTAR', '24', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (25, 1, 'Maria de la Paz Mena Peña', '3124488770', 'COMBIENESTAR', '25', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (26, 1, 'Diana carolina BenavidesSuárez', '3003624882', 'COMBIENESTAR', '26', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (27, 1, 'Daniel Alberto López Bermúdez', '3114999873', 'COMBIENESTAR', '27', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (28, 1, 'Ana milena González', '3209497464', 'COMBIENESTAR', '28', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (29, 1, 'Sergio Mojica Gutierrez', '3138414498', 'COMBIENESTAR', '29', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (30, 1, 'Jairo ariza', '3212867330', 'COMBIENESTAR', '30', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (31, 1, 'Edilma Esquinas Delgado', '3108108741', 'COMBIENESTAR', '31', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (32, 1, 'Eufemia Esquinas Delgado', '3298049612', 'COMBIENESTAR', '32', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (33, 1, 'Andrea García Moya', '3184730910', 'COMBIENESTAR', '33', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (34, 1, 'Ana Maria Moyano Ávila', '3152366844', 'COMBIENESTAR', '34', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (35, 1, 'Venus Paola Gaitan Ramirez', '3013370245', 'COMBIENESTAR', '35', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (36, 1, 'Diana Alexandra Ruiz Alfonso', '3143659645', 'COMBIENESTAR', '36', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (37, 1, 'William Villamil', '3223458746', 'COMBIENESTAR', '37', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (38, 1, 'Stella Parra Ruiz', '3103359904', 'COMBIENESTAR', '38', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-04-21 11:41:15', '2026-04-21 12:44:20'), (39, 1, 'José Yovanny Barragán', '3115471395', 'COMBIENESTAR', '39', NULL, 0, 0, NULL, '2026-04-21 11:41:15', '2026-04-21 11:41:15'), (238, 2, 'edilma esquinas delgado', '52098155', 'gestion humana', '1', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (239, 2, 'jean pierre mejia garzon', '1022990206', 'revision en crudo', '2', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (240, 2, 'jeferzon quintero', '1073690505', 'pdv toberin', '3', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (241, 2, 'diego alejandro ramirez lopez', '1032388561', 'tecnologia de la informacion', '4', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (242, 2, 'eylen teran', '45553981', 'comercial b2brands', '5', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (243, 2, 'nestor raul gonzalez tangarife', '79208225', 'urdidos', '6', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (244, 2, 'martha castiblanco', '51968637', 'subgerencia mantenimiento y proyectos', '7', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (245, 2, 'angelly garzon', '1018466178', 'subgerencia pdv', '8', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (246, 2, 'sneider alexis garzon real', '1033794711', 'contabilidad', '9', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (247, 2, 'karol julieth rangel gutierrez', '1000224740', 'gestion laboral', '10', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (248, 2, 'jorge ivan guzman godoy', '1000855714', 'subgerencia de ti', '11', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (249, 2, 'edwin mauricio jaramillo gonzalez', '98559466', 'comercial medellin', '12', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (250, 2, 'diego yesid segura', '93300749', 'bodega crudo', '13', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (251, 2, 'elver andres ortega boada', '1023882021', 'calidad geomatrix', '14', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (252, 2, 'miguel angel gutierrez', '80784645', 'impregnado', '15', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (253, 2, 'liliana yenny rodriguez gonzalez', '52439109', 'fel', '16', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (254, 2, 'yeimy gutierrez', '63540918', 'uni for me', '17', NULL, 1, 0, 'Ganador sorteo previo — auto-ban por documento', '2026-06-17 14:10:15', '2026-06-17 15:14:49'), (255, 2, 'lewis aldemar gomez cerpa', '8374565', 'seguridad', '18', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (256, 2, 'luis felipe catano mainieri', '1144099121', 'asesor comercial cali', '19', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (257, 2, 'mauricio lopez', '75093643', 'ti', '20', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (258, 2, 'jose santiago castaneda buitrago', '1023887096', 'subgerencia de mtto y automatizacion', '21', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (259, 2, 'jorge patino', '77156349', 'credito y cartera', '22', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (260, 2, 'milciades manrique', '11224036', 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NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (371, 2, 'willinton silva orduna', '79942097', 'efectividad operacional', '134', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (372, 2, 'karla andrea fontalvo julio', '1001853446', 'pdv', '135', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (373, 2, 'rafael rozo', '79758472', 'aseguramiento calidad', '136', NULL, 0, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 14:10:15'), (374, 2, 'jeisson enrique agudelo hernandez', '1032486307', 'seguridad', '137', NULL, 1, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 15:10:04'), (375, 2, 'yazmir martinez montoya', '52081722', 'bodega hilaza', '138', NULL, 1, 0, NULL, '2026-06-17 14:10:15', '2026-06-17 15:10:22'), (376, 2, 'nelson didier salazar morales', '1033685229', 'subgerencia de mtto y automatizacion', '139', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:10:43'), (377, 2, 'nelson didier salazar morales', '10336852291', 'subgerencia de mtto y automatizacion', '140', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:11:02'), (378, 2, 'nelson didier salazar morales', '10336852292', 'subgerencia de mtto y automatizacion', '141', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:10:52'), (379, 2, 'nestor garcia', '80423326', 'subgerencia mantenimiento y automatizacion', '142', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:11:19'), (380, 2, 'julio cesar herrera espitia', '1064314426', 'seguridad', '143', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:11:32'), (381, 2, 'feisar esneyder tavera gutierrrez', '1024576214', 'efectividad operacional', '144', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:12:06'), (382, 2, 'rafael cuesta', '79136509', 'sistemas', '145', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:12:24'), (383, 2, 'rendon ortiz ricardo', '80065139', 'gerencia de negocios', '146', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:12:41'), (384, 2, 'cruz lopez tobias josue', '1016113737', 'fel', '147', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:13:00'), (385, 2, 'aleyda esquinas', '52124060', 'servicios', '148', NULL, 1, 0, NULL, '2026-06-17 14:10:16', '2026-06-17 15:13:18'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `premios` -- CREATE TABLE `premios` ( `id` bigint UNSIGNED NOT NULL, `evento_id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `emoji` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 0xF09F8E81, `imagen_url` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `cantidad_ganadores` int NOT NULL DEFAULT '1', `cantidad_al_agua` int NOT NULL DEFAULT '3', `cantidad_ganadores_finales` int NOT NULL DEFAULT '1', `segmento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tipo_sorteo` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'normal', `orden` int NOT NULL DEFAULT '0', `estado` enum('pendiente','ejecutado','cancelado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `premios` -- INSERT INTO `premios` (`id`, `evento_id`, `nombre`, `emoji`, `imagen_url`, `cantidad_ganadores`, `cantidad_al_agua`, `cantidad_ganadores_finales`, `segmento`, `tipo_sorteo`, `orden`, `estado`, `created_at`, `updated_at`) VALUES (1, 1, 'Boleta doble CineMark', '🎟️', NULL, 12, 3, 1, NULL, 'normal', 1, 'ejecutado', '2026-04-21 08:58:00', '2026-04-21 12:44:20'), (2, 2, 'Camisa original de Colombia', '🏅', NULL, 1, 3, 1, NULL, 'normal', 1, 'ejecutado', '2026-06-16 12:37:04', '2026-06-17 15:14:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `reacciones` -- CREATE TABLE `reacciones` ( `id` bigint UNSIGNED NOT NULL, `sorteo_id` bigint UNSIGNED NOT NULL, `emoji` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `ip` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `reacciones` -- INSERT INTO `reacciones` (`id`, `sorteo_id`, `emoji`, `ip`, `created_at`, `updated_at`) VALUES (1, 1, '🎉', '190.249.1.181', '2026-04-24 12:16:32', '2026-04-24 12:16:32'), (2, 1, '🎉', '190.249.1.181', '2026-04-24 12:16:33', '2026-04-24 12:16:33'), (3, 1, '❤️', '190.249.1.181', '2026-04-24 12:16:34', '2026-04-24 12:16:34'), (4, 1, '👏', '190.249.1.181', '2026-04-24 12:16:34', '2026-04-24 12:16:34'), (5, 1, '🎊', '190.249.1.181', '2026-04-24 12:16:34', '2026-04-24 12:16:34'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sessions` -- INSERT INTO `sessions` (`id`, `user_id`, `ip_address`, `user_agent`, `payload`, `last_activity`) VALUES ('4bymtaXuvFrjqiHVvzSUDFzUst77tlg1zykTlAkk', NULL, '43.134.56.214', 'Mozilla/5.0 (iPhone; CPU iPhone OS 13_2_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.3 Mobile/15E148 Safari/604.1', 'eyJfdG9rZW4iOiJXRjZSYVFHaFlUQUNTaFpvZUF5cUI5UmNxTFBSVFQ4dUhESzhtZ3d6IiwidXJsIjp7ImludGVuZGVkIjoiaHR0cHM6XC9cL3d3dy5ldm9sdWNpb25hbW9zLmNvbVwvc29ydGVvc2ZlbFwvcHVibGljIn0sIl9wcmV2aW91cyI6eyJ1cmwiOiJodHRwczpcL1wvd3d3LmV2b2x1Y2lvbmFtb3MuY29tXC9zb3J0ZW9zZmVsXC9wdWJsaWNcL2xvZ2luIiwicm91dGUiOiJsb2dpbiJ9LCJfZmxhc2giOnsib2xkIjpbXSwibmV3IjpbXX19', 1782670696), ('6ALbWnSXx5sbVoLY25aZ9gU8YUcuqbJt7xtoxhUX', NULL, '199.45.155.96', 'Mozilla/5.0 (compatible; CensysInspect/1.1; +https://about.censys.io/)', 'eyJfdG9rZW4iOiJabEYweFpBYWg3VHdjVngzeG5SbkI0V0lLd0dzWkc2MlVBaFl5WVNkIiwidXJsIjp7ImludGVuZGVkIjoiaHR0cHM6XC9cL3NvcnRlb3NmZWwuZXZvbHVjaW9uYW1vcy5jb20ifSwiX3ByZXZpb3VzIjp7InVybCI6Imh0dHBzOlwvXC9zb3J0ZW9zZmVsLmV2b2x1Y2lvbmFtb3MuY29tIiwicm91dGUiOiJpbmljaW8ifSwiX2ZsYXNoIjp7Im9sZCI6W10sIm5ldyI6W119fQ==', 1782638591), ('IODCO5akCuZhR3T67InvmdLAm7yzcrKmzMHqbCBA', NULL, '199.45.155.96', 'Mozilla/5.0 (compatible; CensysInspect/1.1; +https://about.censys.io/)', 'eyJfdG9rZW4iOiJJVTdncDBBYkVTbUR4dER1cUJwd1hra1hTNTE1Zk5OdUdrU1ZoNjNyIiwiX3ByZXZpb3VzIjp7InVybCI6Imh0dHBzOlwvXC9zb3J0ZW9zZmVsLmV2b2x1Y2lvbmFtb3MuY29tXC9sb2dpbiIsInJvdXRlIjoibG9naW4ifSwiX2ZsYXNoIjp7Im9sZCI6W10sIm5ldyI6W119fQ==', 1782638593), ('mV9sDAbhhVQYQnfdz8qwZrmFYGGtpxSyNyo4z5Iy', NULL, '119.28.140.106', 'Mozilla/5.0 (iPhone; CPU iPhone OS 13_2_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.3 Mobile/15E148 Safari/604.1', 'eyJfdG9rZW4iOiJtU01DRXh3cEJ5aVIzZ0JlaUVNTzMyTVFaN0xHc0NXWUlYcVEyTmxJIiwiX3ByZXZpb3VzIjp7InVybCI6Imh0dHBzOlwvXC93d3cuZXZvbHVjaW9uYW1vcy5jb21cL3NvcnRlb3NmZWxcL3B1YmxpY1wvcGFzc3dvcmRcL2ZvcmdvdCIsInJvdXRlIjoicGFzc3dvcmQucmVxdWVzdCJ9LCJfZmxhc2giOnsib2xkIjpbXSwibmV3IjpbXX19', 1782673744), ('TC8oKBjkcBqPh5uQgEVMR6tiFZcqbMr3iDGH6Oah', NULL, '185.209.196.219', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15', 'eyJfdG9rZW4iOiJGdFpFSEZlVmVZdDNSWUhaZG5PMXBZb1c3VWJsN096REZFMEZrQkREIiwidXJsIjp7ImludGVuZGVkIjoiaHR0cHM6XC9cL3NvcnRlb3NmZWwuZXZvbHVjaW9uYW1vcy5jb20ifSwiX3ByZXZpb3VzIjp7InVybCI6Imh0dHBzOlwvXC9zb3J0ZW9zZmVsLmV2b2x1Y2lvbmFtb3MuY29tIiwicm91dGUiOiJpbmljaW8ifSwiX2ZsYXNoIjp7Im9sZCI6W10sIm5ldyI6W119fQ==', 1782639192), ('ZrLOM1GryljYLxK2wJ7y38eHBaUbyL9LKbjad3av', NULL, '185.209.196.219', 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15', 'eyJfdG9rZW4iOiJpWTJxM0lvVUpuOUxFcTFaUnZqRlYxUUVHc0RoSGtXMU5jM3NvZ1FOIiwiX3ByZXZpb3VzIjp7InVybCI6Imh0dHBzOlwvXC9zb3J0ZW9zZmVsLmV2b2x1Y2lvbmFtb3MuY29tXC9sb2dpbiIsInJvdXRlIjoibG9naW4ifSwiX2ZsYXNoIjp7Im9sZCI6W10sIm5ldyI6W119fQ==', 1782639194); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sorteos` -- CREATE TABLE `sorteos` ( `id` bigint UNSIGNED NOT NULL, `premio_id` bigint UNSIGNED NOT NULL, `ejecutado_por` bigint UNSIGNED NOT NULL, `estado` enum('pendiente','ejecutado','cancelado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `hora_desde` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `hora_hasta` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `publicado` tinyint(1) NOT NULL DEFAULT '0', `en_curso` tinyint(1) NOT NULL DEFAULT '0', `segundos_restantes` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ejecutado_en` timestamp NULL DEFAULT NULL, `ejecutado_ip` varchar(45) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `ejecutado_ua` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sorteos` -- INSERT INTO `sorteos` (`id`, `premio_id`, `ejecutado_por`, `estado`, `hora_desde`, `hora_hasta`, `publicado`, `en_curso`, `segundos_restantes`, `ejecutado_en`, `ejecutado_ip`, `ejecutado_ua`, `created_at`, `updated_at`) VALUES (1, 1, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-04-21 12:44:20', '190.217.101.132', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0', '2026-04-21 12:44:20', '2026-04-21 12:44:20'), (2, 2, 1, 'ejecutado', NULL, NULL, 0, 0, NULL, '2026-06-17 15:14:49', '190.217.101.132', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:152.0) Gecko/20100101 Firefox/152.0', '2026-06-17 15:14:49', '2026-06-17 15:14:49'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `usuarios` -- CREATE TABLE `usuarios` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `usuario` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `email` varchar(191) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `rol` enum('admin','observador','operador') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'observador', `activo` tinyint(1) NOT NULL DEFAULT '1', `remember_token` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `usuarios` -- INSERT INTO `usuarios` (`id`, `nombre`, `usuario`, `email`, `password`, `rol`, `activo`, `remember_token`, `created_at`, `updated_at`) VALUES (1, 'Liliana Rodriguez', 'lrodriguez', 'lrodriguez@lafayette.com', '$2y$12$FZ9uH9kEVfijJznIrcLNf.y/PMclp8wn5fZTyRt6BU8n2Ql.Zcx/W', 'admin', 1, '1seGqEkeY0brPZzt8nZBdypxUesBkBBowcc7JrKlp3FjVBaH45qTFuqN0iPu', '2026-04-15 22:57:56', '2026-04-15 22:57:56'), (2, 'Tobías Cruz', 'tcruz', 'tcruz@lafayette.com', '$2y$12$9rSQfguFgkBjWOoUjd9The/e43OAgKiMT3tKcxHdeGFtsuis1IlSO', 'operador', 1, NULL, '2026-04-15 23:15:36', '2026-04-15 23:15:36'), (3, 'Diana Alarcon', 'anafondouno', 'anafondouno@lafayette.com', '$2y$12$y0aw8OUuNhj.TOplND52p.ZKYwA5HiikwagKQnu/tcMYKpQdeFK0S', 'operador', 1, NULL, '2026-04-15 23:16:16', '2026-04-15 23:16:16'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `configuraciones` -- ALTER TABLE `configuraciones` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `configuraciones_clave_unique` (`clave`), ADD KEY `configuraciones_grupo_orden_index` (`grupo`,`orden`); -- -- Indices de la tabla `eventos` -- ALTER TABLE `eventos` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `ganadores` -- ALTER TABLE `ganadores` ADD PRIMARY KEY (`id`), ADD KEY `ganadores_sorteo_id_foreign` (`sorteo_id`), ADD KEY `ganadores_participante_id_foreign` (`participante_id`), ADD KEY `ganadores_anulado_por_foreign` (`anulado_por`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `participantes` -- ALTER TABLE `participantes` ADD PRIMARY KEY (`id`), ADD KEY `idx_participantes_evento_baneado` (`evento_id`,`baneado`), ADD KEY `idx_participantes_documento` (`documento`), ADD KEY `idx_participantes_zona` (`evento_id`,`segmento`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `premios` -- ALTER TABLE `premios` ADD PRIMARY KEY (`id`), ADD KEY `premios_evento_id_foreign` (`evento_id`); -- -- Indices de la tabla `reacciones` -- ALTER TABLE `reacciones` ADD PRIMARY KEY (`id`), ADD KEY `reacciones_sorteo_id_foreign` (`sorteo_id`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `sorteos` -- ALTER TABLE `sorteos` ADD PRIMARY KEY (`id`), ADD KEY `sorteos_premio_id_foreign` (`premio_id`), ADD KEY `sorteos_ejecutado_por_foreign` (`ejecutado_por`); -- -- Indices de la tabla `usuarios` -- ALTER TABLE `usuarios` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `usuarios_email_unique` (`email`), ADD UNIQUE KEY `usuarios_usuario_unique` (`usuario`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `configuraciones` -- ALTER TABLE `configuraciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=14; -- -- AUTO_INCREMENT de la tabla `eventos` -- ALTER TABLE `eventos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `ganadores` -- ALTER TABLE `ganadores` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=14; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=26; -- -- AUTO_INCREMENT de la tabla `participantes` -- ALTER TABLE `participantes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=386; -- -- AUTO_INCREMENT de la tabla `premios` -- ALTER TABLE `premios` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `reacciones` -- ALTER TABLE `reacciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `sorteos` -- ALTER TABLE `sorteos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `usuarios` -- ALTER TABLE `usuarios` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `ganadores` -- ALTER TABLE `ganadores` ADD CONSTRAINT `ganadores_anulado_por_foreign` FOREIGN KEY (`anulado_por`) REFERENCES `usuarios` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ganadores_participante_id_foreign` FOREIGN KEY (`participante_id`) REFERENCES `participantes` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `ganadores_sorteo_id_foreign` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `participantes` -- ALTER TABLE `participantes` ADD CONSTRAINT `participantes_evento_id_foreign` FOREIGN KEY (`evento_id`) REFERENCES `eventos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `premios` -- ALTER TABLE `premios` ADD CONSTRAINT `premios_evento_id_foreign` FOREIGN KEY (`evento_id`) REFERENCES `eventos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `reacciones` -- ALTER TABLE `reacciones` ADD CONSTRAINT `reacciones_sorteo_id_foreign` FOREIGN KEY (`sorteo_id`) REFERENCES `sorteos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `sorteos` -- ALTER TABLE `sorteos` ADD CONSTRAINT `sorteos_ejecutado_por_foreign` FOREIGN KEY (`ejecutado_por`) REFERENCES `usuarios` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `sorteos_premio_id_foreign` FOREIGN KEY (`premio_id`) REFERENCES `premios` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_unalhf` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_unalhf` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_unalhf`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `unal_answers` -- CREATE TABLE `unal_answers` ( `id` int UNSIGNED NOT NULL, `session_id` int UNSIGNED NOT NULL, `user_id` int UNSIGNED NOT NULL, `area` varchar(30) COLLATE utf8mb4_unicode_ci NOT NULL, `question_index` int NOT NULL, `question_sub` varchar(80) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `is_correct` tinyint(1) NOT NULL, `answered_at` datetime NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `unal_sessions` -- CREATE TABLE `unal_sessions` ( `id` int UNSIGNED NOT NULL, `user_id` int UNSIGNED NOT NULL, `area` varchar(30) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `score` int NOT NULL DEFAULT '0', `total` int NOT NULL DEFAULT '0', `percentage` decimal(5,2) NOT NULL DEFAULT '0.00', `completed_at` datetime NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `unal_users` -- CREATE TABLE `unal_users` ( `id` int UNSIGNED NOT NULL, `username` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `full_name` varchar(150) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `avatar_color` varchar(7) COLLATE utf8mb4_unicode_ci DEFAULT '#f0a500', `is_active` tinyint(1) NOT NULL DEFAULT '1', `created_at` datetime NOT NULL DEFAULT CURRENT_TIMESTAMP, `last_login` datetime DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `unal_users` -- INSERT INTO `unal_users` (`id`, `username`, `password`, `full_name`, `avatar_color`, `is_active`, `created_at`, `last_login`) VALUES (1, 'estudiante1', '$2b$12$1Hc07aeDzRCOcUqGQJf4ceSDLUNpc.8CyweHwCvkbDVJjPw1HwoMa', 'Estudiante Uno', '#f0a500', 1, '2026-03-19 19:19:33', '2026-03-26 21:09:31'), (2, 'estudiante2', '$2b$12$1Hc07aeDzRCOcUqGQJf4ceSDLUNpc.8CyweHwCvkbDVJjPw1HwoMa', 'Estudiante Dos', '#00c896', 1, '2026-03-19 19:19:33', '2026-03-26 21:11:45'), (3, 'estudiante3', '$2b$12$1Hc07aeDzRCOcUqGQJf4ceSDLUNpc.8CyweHwCvkbDVJjPw1HwoMa', 'Estudiante Tres', '#818cf8', 1, '2026-03-19 19:19:33', '2026-03-26 21:11:03'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `unal_answers` -- ALTER TABLE `unal_answers` ADD PRIMARY KEY (`id`), ADD KEY `session_id` (`session_id`), ADD KEY `user_id` (`user_id`); -- -- Indices de la tabla `unal_sessions` -- ALTER TABLE `unal_sessions` ADD PRIMARY KEY (`id`), ADD KEY `user_id` (`user_id`), ADD KEY `area` (`area`); -- -- Indices de la tabla `unal_users` -- ALTER TABLE `unal_users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `username` (`username`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `unal_answers` -- ALTER TABLE `unal_answers` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `unal_sessions` -- ALTER TABLE `unal_sessions` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `unal_users` -- ALTER TABLE `unal_users` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `unal_answers` -- ALTER TABLE `unal_answers` ADD CONSTRAINT `fk_ans_sess` FOREIGN KEY (`session_id`) REFERENCES `unal_sessions` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `unal_sessions` -- ALTER TABLE `unal_sessions` ADD CONSTRAINT `fk_sess_user` FOREIGN KEY (`user_id`) REFERENCES `unal_users` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_yber` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_yber` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_yber`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `activity_log` -- CREATE TABLE `activity_log` ( `id` bigint UNSIGNED NOT NULL, `log_name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `description` text COLLATE utf8mb4_unicode_ci NOT NULL, `subject_type` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `event` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `subject_id` bigint UNSIGNED DEFAULT NULL, `causer_type` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `causer_id` bigint UNSIGNED DEFAULT NULL, `properties` json DEFAULT NULL, `batch_uuid` char(36) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `activity_log` -- INSERT INTO `activity_log` (`id`, `log_name`, `description`, `subject_type`, `event`, `subject_id`, `causer_type`, `causer_id`, `properties`, `batch_uuid`, `created_at`, `updated_at`) VALUES (1, 'default', 'Usuario created', 'App\\Models\\User', 'created', 1, NULL, NULL, '{\"attributes\": {\"name\": \"Admin YBER\", \"email\": \"admin@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 07:25:04', '2026-02-05 07:25:04'), (2, 'default', 'Usuario created', 'App\\Models\\User', 'created', 2, 'App\\Models\\User', 1, '{\"attributes\": {\"name\": \"Carolina Prueba\", \"email\": \"carolina@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 07:52:58', '2026-02-05 07:52:58'), (3, 'default', 'Cliente Colpatria: created', 'App\\Models\\ClienteCorporativo', 'created', 1, NULL, NULL, '{\"attributes\": {\"nit\": \"860002184-3\", \"activo\": true, \"nombre\": \"Colpatria\", \"sla_dias_radicacion\": 5}}', NULL, '2026-02-05 14:31:13', '2026-02-05 14:31:13'), (4, 'default', 'Cliente Banco de Bogotá: created', 'App\\Models\\ClienteCorporativo', 'created', 2, NULL, NULL, '{\"attributes\": {\"nit\": \"860002964-4\", \"activo\": true, \"nombre\": \"Banco de Bogotá\", \"sla_dias_radicacion\": 5}}', NULL, '2026-02-05 14:31:13', '2026-02-05 14:31:13'), (5, 'default', 'Cliente Colsubsidio: created', 'App\\Models\\ClienteCorporativo', 'created', 3, NULL, NULL, '{\"attributes\": {\"nit\": \"860007336-1\", \"activo\": true, \"nombre\": \"Colsubsidio\", \"sla_dias_radicacion\": 7}}', NULL, '2026-02-05 14:31:13', '2026-02-05 14:31:13'), (6, 'default', 'Usuario Dra. Yolima Bermúdez creado', 'App\\Models\\User', 'created', 3, NULL, NULL, '{\"attributes\": {\"name\": \"Dra. Yolima Bermúdez\", \"email\": \"yolima@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 17:50:17', '2026-02-05 17:50:17'), (7, 'default', 'Usuario Andrés Patiño creado', 'App\\Models\\User', 'created', 4, NULL, NULL, '{\"attributes\": {\"name\": \"Andrés Patiño\", \"email\": \"andres@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 17:50:17', '2026-02-05 17:50:17'), (8, 'default', 'Usuario Laura Castillo creado', 'App\\Models\\User', 'created', 5, NULL, NULL, '{\"attributes\": {\"name\": \"Laura Castillo\", \"email\": \"laura@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (9, 'default', 'Usuario Felipe Rodríguez creado', 'App\\Models\\User', 'created', 6, NULL, NULL, '{\"attributes\": {\"name\": \"Felipe Rodríguez\", \"email\": \"felipe@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (10, 'default', 'Cliente Banco Colpatria: created', 'App\\Models\\ClienteCorporativo', 'created', 4, NULL, NULL, '{\"attributes\": {\"nit\": \"860034313-1\", \"activo\": true, \"nombre\": \"Banco Colpatria\", \"sla_dias_radicacion\": 5}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (11, 'default', 'Cliente Megalínea S.A.: created', 'App\\Models\\ClienteCorporativo', 'created', 5, NULL, NULL, '{\"attributes\": {\"nit\": \"830053700-2\", \"activo\": true, \"nombre\": \"Megalínea S.A.\", \"sla_dias_radicacion\": 10}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (12, 'default', 'Deudor Juan Carlos Martínez López: created', 'App\\Models\\Deudor', 'created', 1, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Juan Carlos Martínez López\", \"numero_documento\": \"1019283746\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (13, 'default', 'Deudor María Fernanda Rodríguez Castro: created', 'App\\Models\\Deudor', 'created', 2, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"María Fernanda Rodríguez Castro\", \"numero_documento\": \"52839471\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (14, 'default', 'Deudor Pedro Antonio Gómez Vargas: created', 'App\\Models\\Deudor', 'created', 3, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Pedro Antonio Gómez Vargas\", \"numero_documento\": \"80123456\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (15, 'default', 'Deudor Inversiones del Norte S.A.S.: created', 'App\\Models\\Deudor', 'created', 4, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Inversiones del Norte S.A.S.\", \"numero_documento\": \"900456789-1\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (16, 'default', 'Deudor Ana Lucía Pedraza Moreno: created', 'App\\Models\\Deudor', 'created', 5, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Ana Lucía Pedraza Moreno\", \"numero_documento\": \"39876543\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (17, 'default', 'Deudor Diego Alejandro Vargas Suárez: created', 'App\\Models\\Deudor', 'created', 6, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Diego Alejandro Vargas Suárez\", \"numero_documento\": \"1032987654\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (18, 'default', 'Deudor Roberto Carlos Ferreira Dos Santos: created', 'App\\Models\\Deudor', 'created', 7, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Roberto Carlos Ferreira Dos Santos\", \"numero_documento\": \"E523789\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (19, 'default', 'Deudor Claudia Patricia Herrera López: created', 'App\\Models\\Deudor', 'created', 8, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Claudia Patricia Herrera López\", \"numero_documento\": \"52741896\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (20, 'default', 'Deudor Óscar Mauricio Pineda Torres: created', 'App\\Models\\Deudor', 'created', 9, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Óscar Mauricio Pineda Torres\", \"numero_documento\": \"79654321\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (21, 'default', 'Deudor Distribuidora La Estrella Ltda.: created', 'App\\Models\\Deudor', 'created', 10, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Distribuidora La Estrella Ltda.\", \"numero_documento\": \"800987654-3\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (22, 'default', 'Deudor Valentina Sánchez Rojas: created', 'App\\Models\\Deudor', 'created', 11, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Valentina Sánchez Rojas\", \"numero_documento\": \"1098765432\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (23, 'default', 'Deudor Hernán Darío Castillo Mejía: created', 'App\\Models\\Deudor', 'created', 12, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Hernán Darío Castillo Mejía\", \"numero_documento\": \"80567890\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (24, 'default', 'Deudor Liliana Andrea Morales Ríos: created', 'App\\Models\\Deudor', 'created', 13, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Liliana Andrea Morales Ríos\", \"numero_documento\": \"39123987\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (25, 'default', 'Deudor Santiago Felipe Ortiz Duarte: created', 'App\\Models\\Deudor', 'created', 14, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Santiago Felipe Ortiz Duarte\", \"numero_documento\": \"1023456789\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (26, 'default', 'Deudor Gloria Esperanza Muñoz Prieto: created', 'App\\Models\\Deudor', 'created', 15, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Gloria Esperanza Muñoz Prieto\", \"numero_documento\": \"52369147\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (27, 'default', 'Deudor Carlos Eduardo Ramírez Pardo: created', 'App\\Models\\Deudor', 'created', 16, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Carlos Eduardo Ramírez Pardo\", \"numero_documento\": \"79852369\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (28, 'default', 'Deudor Tech Solutions Colombia S.A.S.: created', 'App\\Models\\Deudor', 'created', 17, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Tech Solutions Colombia S.A.S.\", \"numero_documento\": \"901234567-8\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (29, 'default', 'Deudor Camila Andrea Torres Vega: created', 'App\\Models\\Deudor', 'created', 18, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Camila Andrea Torres Vega\", \"numero_documento\": \"1045678901\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (30, 'default', 'Deudor Fabio Andrés López Niño: created', 'App\\Models\\Deudor', 'created', 19, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Fabio Andrés López Niño\", \"numero_documento\": \"80741852\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (31, 'default', 'Deudor Martha Cecilia Duarte Rojas: created', 'App\\Models\\Deudor', 'created', 20, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Martha Cecilia Duarte Rojas\", \"numero_documento\": \"39654123\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (32, 'default', 'Deudor Nicolás Esteban Parra Mora: created', 'App\\Models\\Deudor', 'created', 21, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Nicolás Esteban Parra Mora\", \"numero_documento\": \"1087654321\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (33, 'default', 'Deudor Diana Marcela Cruz Acosta: created', 'App\\Models\\Deudor', 'created', 22, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Diana Marcela Cruz Acosta\", \"numero_documento\": \"52963852\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (34, 'default', 'Deudor Jorge Enrique Beltrán Soto: created', 'App\\Models\\Deudor', 'created', 23, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Jorge Enrique Beltrán Soto\", \"numero_documento\": \"79321654\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (35, 'default', 'Deudor Paola Fernanda Gil Mendoza: created', 'App\\Models\\Deudor', 'created', 24, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Paola Fernanda Gil Mendoza\", \"numero_documento\": \"1056789123\"}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (36, 'default', 'Deudor Ricardo Andrés Salazar Peña: created', 'App\\Models\\Deudor', 'created', 25, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Ricardo Andrés Salazar Peña\", \"numero_documento\": \"80159357\"}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (37, 'default', 'Proceso YBER-2026-0001: created', 'App\\Models\\Proceso', 'created', 1, NULL, NULL, '{\"attributes\": {\"estado\": \"seguimiento\", \"juzgado\": \"Juzgado 001 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"15800000.00\", \"etapa_procesal\": \"mandamiento\", \"radicado_juzgado\": \"11001764020263570100\"}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (38, 'default', 'Proceso YBER-2026-0002: created', 'App\\Models\\Proceso', 'created', 2, NULL, NULL, '{\"attributes\": {\"estado\": \"radicado\", \"juzgado\": \"Juzgado 003 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"8500000.00\", \"etapa_procesal\": \"calificacion\", \"radicado_juzgado\": \"11001804020268250700\"}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (39, 'default', 'Proceso YBER-2026-0003: created', 'App\\Models\\Proceso', 'created', 3, NULL, NULL, '{\"attributes\": {\"estado\": \"redaccion\", \"juzgado\": null, \"prioridad\": \"media\", \"cuantia_total\": \"32000000.00\", \"etapa_procesal\": \"na\", \"radicado_juzgado\": null}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (40, 'default', 'Proceso YBER-2026-0004: created', 'App\\Models\\Proceso', 'created', 4, NULL, NULL, '{\"attributes\": {\"estado\": \"seguimiento\", \"juzgado\": \"Juzgado 001 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"15800000.00\", \"etapa_procesal\": \"mandamiento\", \"radicado_juzgado\": \"11001924020261154200\"}}', NULL, '2026-02-05 17:52:50', '2026-02-05 17:52:50'), (41, 'default', 'Proceso YBER-2026-0005: created', 'App\\Models\\Proceso', 'created', 5, NULL, NULL, '{\"attributes\": {\"estado\": \"radicado\", \"juzgado\": \"Juzgado 003 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"8500000.00\", \"etapa_procesal\": \"calificacion\", \"radicado_juzgado\": \"11001904020265719200\"}}', NULL, '2026-02-05 17:52:50', '2026-02-05 17:52:50'), (42, 'default', 'Proceso YBER-2026-0006: created', 'App\\Models\\Proceso', 'created', 6, NULL, NULL, '{\"attributes\": {\"estado\": \"redaccion\", \"juzgado\": null, \"prioridad\": \"media\", \"cuantia_total\": \"32000000.00\", \"etapa_procesal\": \"na\", \"radicado_juzgado\": null}}', NULL, '2026-02-05 17:52:50', '2026-02-05 17:52:50'), (43, 'default', 'Proceso YBER-2026-0007: created', 'App\\Models\\Proceso', 'created', 7, NULL, NULL, '{\"attributes\": {\"estado\": \"seguimiento\", \"juzgado\": \"Juzgado 001 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"15800000.00\", \"etapa_procesal\": \"mandamiento\", \"radicado_juzgado\": \"11001744020265810200\"}}', NULL, '2026-02-05 18:00:43', '2026-02-05 18:00:43'), (44, 'default', 'Proceso YBER-2026-0008: created', 'App\\Models\\Proceso', 'created', 8, NULL, NULL, '{\"attributes\": {\"estado\": \"radicado\", \"juzgado\": \"Juzgado 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'App\\Models\\Actuacion', 'created', 246, 'App\\Models\\User', 1, '{\"attributes\": {\"tipo\": \"otro\", \"titulo\": \"Documento generado: Requerimiento de Pago Prejudicial\"}}', NULL, '2026-03-26 17:54:44', '2026-03-26 17:54:44'), (630, 'default', 'Usuario Admin YBER actualizado', 'App\\Models\\User', 'updated', 1, 'App\\Models\\User', 1, '{\"old\": [], \"attributes\": []}', NULL, '2026-04-24 11:03:22', '2026-04-24 11:03:22'), (631, 'default', 'Usuario Admin YBER actualizado', 'App\\Models\\User', 'updated', 1, 'App\\Models\\User', 1, '{\"old\": [], \"attributes\": []}', NULL, '2026-06-25 21:55:00', '2026-06-25 21:55:00'), (632, 'default', 'Usuario Admin YBER actualizado', 'App\\Models\\User', 'updated', 1, 'App\\Models\\User', 1, '{\"old\": [], \"attributes\": []}', NULL, '2026-06-28 22:51:51', '2026-06-28 22:51:51'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `actuaciones` -- CREATE TABLE `actuaciones` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `tipo` enum('auto','oficio','memorial','impulso','email_recibido','email_enviado','subsanacion','medida_cautelar','sentencia','notificacion','cambio_estado','asignacion','otro','seguimiento_judicial','medidas_cautelares','envio_juzgado','envio_cliente','envio_deudor','nueva_actuacion','completitud_documentos','modificacion_fecha_creacion') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'otro', `titulo` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion` text COLLATE utf8mb4_unicode_ci, `fecha_actuacion` date NOT NULL, `fecha_vencimiento` date DEFAULT NULL, `archivo_path` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `es_automatica` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Generada por el sistema', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `destinatario_nombre` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `destinatario_email` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `asunto` varchar(500) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `mensaje` text COLLATE utf8mb4_unicode_ci, `adjunto_path` varchar(500) COLLATE utf8mb4_unicode_ci DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `actuaciones` -- INSERT INTO `actuaciones` (`id`, `proceso_id`, `user_id`, `tipo`, `titulo`, `descripcion`, `fecha_actuacion`, `fecha_vencimiento`, `archivo_path`, `es_automatica`, `created_at`, `updated_at`, `destinatario_nombre`, `destinatario_email`, `asunto`, `mensaje`, `adjunto_path`) VALUES (1, 37, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-22', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (2, 37, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-24', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (3, 37, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2026-01-01', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (4, 37, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2026-01-12', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (5, 38, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-06', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (6, 38, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-10', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (7, 38, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. 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Se ordena continuar ejecución.', '2025-11-09', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (26, 45, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-02-03', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (27, 46, 5, 'email_recibido', 'Caso recibido', 'Proceso en etapa de liquidación.', '2025-10-08', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (28, 46, 2, 'auto', 'Liquidación del crédito aprobada', 'Liquidación de costas y crédito aprobada por el juzgado.', '2025-10-11', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (29, 47, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-27', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (30, 47, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2026-01-01', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (31, 47, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2026-01-10', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (32, 47, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2026-01-17', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (33, 48, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos, caso viable para demanda.', '2026-01-21', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (34, 48, 2, 'cambio_estado', 'Caso asignado a sustanciador', 'Documentación completa. Se asigna para redacción de demanda.', '2026-01-26', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (35, 48, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-01-31', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (36, 49, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-14', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (37, 49, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-18', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (38, 49, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-22', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (39, 50, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-11-22', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (40, 50, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-11-24', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (41, 50, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-11-30', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (42, 50, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-01', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (43, 51, 5, 'email_recibido', 'Caso recibido', 'Proceso terminado.', '2025-09-08', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (44, 51, 2, 'cambio_estado', 'Proceso terminado', 'Se archiva expediente. Recuperación exitosa.', '2025-09-14', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (45, 52, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-02-01', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (46, 52, 2, 'cambio_estado', 'Caso en análisis', 'Se procede a revisar documentación y viabilidad del proceso.', '2026-02-05', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (47, 53, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-17', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (48, 53, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-23', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (49, 53, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-12-29', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (50, 53, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-26', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (51, 54, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-16', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (52, 54, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-19', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (53, 54, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-24', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (54, 55, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos, caso viable para demanda.', '2026-01-26', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (55, 55, 2, 'cambio_estado', 'Caso asignado a sustanciador', 'Documentación completa. Se asigna para redacción de demanda.', '2026-01-30', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (56, 55, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-02-07', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (57, 56, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-02-04', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (58, 57, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-02', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (59, 57, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-04', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (60, 57, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-12-10', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (61, 57, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-17', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (62, 58, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-18', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (63, 58, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-22', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (64, 58, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-22', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (65, 59, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos, caso viable para demanda.', '2026-01-22', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (66, 59, 2, 'cambio_estado', 'Caso asignado a sustanciador', 'Documentación completa. Se asigna para redacción de demanda.', '2026-01-24', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (67, 59, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-02-03', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (68, 60, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-09', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (69, 60, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-16', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (70, 60, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-12-15', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (71, 60, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-15', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (72, 61, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-01-30', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (73, 61, 2, 'cambio_estado', 'Caso en análisis', 'Se procede a revisar documentación y viabilidad del proceso.', '2026-02-02', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (74, 62, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-11-17', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (75, 62, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-11-24', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (76, 62, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-11-25', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (77, 62, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-11-29', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (78, 63, 5, 'email_recibido', 'Caso recibido', 'Proceso terminado.', '2025-09-18', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (79, 63, 2, 'cambio_estado', 'Proceso terminado', 'Se archiva expediente. Recuperación exitosa.', '2025-09-23', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (80, 64, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-08', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (81, 64, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-10', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (82, 64, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-16', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (83, 65, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-02-02', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (84, 66, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos, caso viable para demanda.', '2026-01-25', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (85, 66, 2, 'cambio_estado', 'Caso asignado a sustanciador', 'Documentación completa. Se asigna para redacción de demanda.', '2026-01-31', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (86, 66, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-01-31', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (87, 52, 1, 'asignacion', 'Asignado como Sustanciador: Andrés Patiño', NULL, '2026-02-07', NULL, NULL, 1, '2026-02-07 20:51:45', '2026-02-07 20:51:45', NULL, NULL, NULL, NULL, NULL), (88, 52, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-08', NULL, NULL, 1, '2026-02-08 02:00:38', '2026-02-08 02:00:38', NULL, NULL, NULL, NULL, NULL), (89, 52, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-08', NULL, NULL, 1, '2026-02-08 02:00:39', '2026-02-08 02:00:39', NULL, NULL, NULL, NULL, NULL), (90, 67, 1, 'oficio', 'Prueba', 'Prueba1', '2026-02-10', '2026-02-11', NULL, 0, '2026-02-10 13:12:31', '2026-02-10 13:12:31', NULL, NULL, NULL, NULL, NULL), (91, 67, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-10', NULL, NULL, 1, '2026-02-10 13:12:37', '2026-02-10 13:12:37', NULL, NULL, NULL, NULL, NULL), (92, 67, 1, 'impulso', 'Prueba1', 'Prueba1', '2026-02-10', NULL, NULL, 0, '2026-02-10 13:13:19', '2026-02-10 13:13:19', NULL, NULL, NULL, NULL, NULL), (93, 67, 1, 'cambio_estado', 'Estado: Análisis → Terminado', 'Transición de estado automática', '2026-02-10', NULL, NULL, 1, '2026-02-10 13:13:30', '2026-02-10 13:13:30', NULL, NULL, NULL, NULL, NULL), (94, 67, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-02-10', NULL, NULL, 1, '2026-02-10 13:14:28', '2026-02-10 13:14:28', NULL, NULL, NULL, NULL, NULL), (95, 67, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-02-10', NULL, NULL, 1, '2026-02-10 13:14:43', '2026-02-10 13:14:43', NULL, NULL, NULL, NULL, NULL), (96, 67, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-02-10', NULL, NULL, 1, '2026-02-10 13:14:46', '2026-02-10 13:14:46', NULL, NULL, NULL, NULL, NULL), (97, 65, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:00:31', '2026-02-10 16:00:31', NULL, NULL, NULL, NULL, NULL), (98, 68, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:30:29', '2026-02-10 16:30:29', NULL, NULL, NULL, NULL, NULL), (99, 68, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:30:32', '2026-02-10 16:30:32', NULL, NULL, NULL, NULL, NULL), (100, 68, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:30:44', '2026-02-10 16:30:44', NULL, NULL, NULL, NULL, NULL), (101, 68, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:30:46', '2026-02-10 16:30:46', NULL, NULL, NULL, NULL, NULL), (102, 69, 1, 'otro', 'Documento subido: #1 — Prueba.docx', NULL, '2026-02-12', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0069/demanda/001_demanda.docx', 1, '2026-02-12 13:24:35', '2026-02-12 13:24:35', NULL, NULL, NULL, NULL, NULL), (103, 69, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 13:26:41', '2026-02-12 13:26:41', NULL, NULL, NULL, NULL, NULL), (104, 69, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 13:26:43', '2026-02-12 13:26:43', NULL, NULL, NULL, NULL, NULL), (105, 69, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 13:27:15', '2026-02-12 13:27:15', NULL, NULL, NULL, NULL, NULL), (106, 69, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 13:27:17', '2026-02-12 13:27:17', NULL, NULL, NULL, NULL, NULL), (107, 69, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:36:29', '2026-02-12 13:36:29', NULL, NULL, NULL, NULL, NULL), (108, 69, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:36:31', '2026-02-12 13:36:31', NULL, NULL, NULL, NULL, NULL), (109, 69, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:36:33', '2026-02-12 13:36:33', NULL, NULL, NULL, NULL, NULL), (110, 69, 1, 'asignacion', 'Asignado como Sustanciador: Carolina Prueba', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:44:06', '2026-02-12 13:44:06', NULL, NULL, NULL, NULL, NULL), (111, 69, 1, 'asignacion', 'Asignado como Gerente: Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:44:26', '2026-02-12 13:44:26', NULL, NULL, NULL, NULL, NULL), (112, 69, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 14:16:27', '2026-02-12 14:16:27', NULL, NULL, NULL, NULL, NULL), (113, 68, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 18:42:12', '2026-02-12 18:42:12', NULL, NULL, NULL, NULL, NULL), (114, 56, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 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'2026-02-13 05:39:17', NULL, NULL, NULL, NULL, NULL), (158, 70, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:39:24', '2026-02-13 05:39:24', NULL, NULL, NULL, NULL, NULL), (159, 71, 1, 'otro', 'Documento subido: #1 — Prueba.docx', NULL, '2026-02-13', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0071/otros/001_otro.docx', 1, '2026-02-13 22:07:39', '2026-02-13 22:07:39', NULL, NULL, NULL, NULL, NULL), (160, 71, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:08:48', '2026-02-13 22:08:48', NULL, NULL, NULL, NULL, NULL), (161, 71, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:08:50', '2026-02-13 22:08:50', NULL, NULL, NULL, NULL, NULL), (162, 71, 1, 'otro', 'Documento generado: Requerimiento 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NULL, NULL, NULL, NULL), (187, 71, 1, 'otro', 'Documento subido: #2 — Decreto-334-de-2022.pdf', NULL, '2026-03-11', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0071/demanda/002_demanda.pdf', 1, '2026-03-11 09:53:46', '2026-03-11 09:53:46', NULL, NULL, NULL, NULL, NULL), (188, 71, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:53:59', '2026-03-11 09:53:59', NULL, NULL, NULL, NULL, NULL), (189, 71, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:54:01', '2026-03-11 09:54:01', NULL, NULL, NULL, NULL, NULL), (190, 71, 1, 'otro', 'Documento generado: Poder Especial', 'Plantilla \'Poder Especial\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:54:21', '2026-03-11 09:54:21', NULL, NULL, NULL, NULL, NULL), (191, 71, 1, 'otro', 'Documento generado: Poder Especial', 'Plantilla \'Poder Especial\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:54:23', '2026-03-11 09:54:23', NULL, NULL, NULL, NULL, NULL), (192, 71, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:54:46', '2026-03-11 09:54:46', NULL, NULL, NULL, NULL, NULL), (193, 71, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:54:48', '2026-03-11 09:54:48', NULL, NULL, NULL, NULL, NULL), (194, 71, 1, 'otro', 'Documento generado: Liquidación de Crédito', 'Plantilla \'Liquidación de Crédito\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:55:01', '2026-03-11 09:55:01', NULL, NULL, NULL, NULL, NULL), (195, 71, 1, 'otro', 'Documento generado: Liquidación de Crédito', 'Plantilla \'Liquidación de Crédito\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:55:04', '2026-03-11 09:55:04', NULL, NULL, NULL, NULL, NULL), (196, 71, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:56:03', '2026-03-11 09:56:03', NULL, NULL, NULL, NULL, NULL), (197, 71, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:56:08', '2026-03-11 09:56:08', NULL, NULL, NULL, NULL, NULL), (198, 71, 1, 'cambio_estado', 'Estado: Revisión → Radicado', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:56:15', '2026-03-11 09:56:15', NULL, NULL, NULL, NULL, NULL), (199, 45, 1, 'oficio', 'PrueBa10', 'sfasdfsñdfmksamkxvkdsdf', '2026-03-11', '2026-03-12', NULL, 0, '2026-03-11 09:58:02', '2026-03-11 09:58:02', NULL, NULL, NULL, NULL, NULL), (200, 45, 1, 'envio_cliente', 'Correo enviado a Cliente: Colsubsidio', 'Destinatario: prueba@pruebas.com\nAsunto: Actualización Proceso YBER-2026-0045 — Óscar Mauricio Pineda Torres\nAdjunto: ACUERDO-DE-PAGO_YBER-2026-0045_20260311.pdf', '2026-03-11', NULL, NULL, 0, '2026-03-11 09:58:57', '2026-03-11 09:58:57', NULL, NULL, NULL, NULL, NULL), (201, 45, 1, 'otro', 'Documento subido: #1 — Decreto-334-de-2022.pdf', NULL, '2026-03-11', NULL, 'expedientes/Colsubsidio/2026/YBER-2026-0045/demanda/001_poder.pdf', 1, '2026-03-11 10:00:03', '2026-03-11 10:00:03', NULL, NULL, NULL, NULL, NULL), (202, 45, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-03-11', NULL, NULL, 1, '2026-03-11 10:00:48', '2026-03-11 10:00:48', NULL, NULL, NULL, NULL, NULL), (203, 45, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-03-11', NULL, NULL, 1, '2026-03-11 10:00:50', '2026-03-11 10:00:50', NULL, NULL, NULL, NULL, NULL), (204, 45, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-03-11', NULL, NULL, 1, '2026-03-11 10:00:52', '2026-03-11 10:00:52', NULL, NULL, NULL, NULL, NULL), (205, 45, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:00:58', '2026-03-11 10:00:58', NULL, NULL, NULL, NULL, NULL), (206, 45, 1, 'cambio_estado', 'Estado: Análisis → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:01:39', '2026-03-11 10:01:39', NULL, NULL, NULL, NULL, NULL), (207, 45, 1, 'completitud_documentos', 'Documentos marcados como completos', 'El usuario marcó el expediente como documentalmente completo. Inicia conteo de SLA.', '2026-03-11', NULL, NULL, 0, '2026-03-11 10:01:54', '2026-03-11 10:01:54', NULL, NULL, NULL, NULL, NULL), (208, 45, 1, 'asignacion', 'Asignado como Sustanciador: Felipe Rodríguez', NULL, '2026-03-11', NULL, NULL, 1, '2026-03-11 10:02:33', '2026-03-11 10:02:33', NULL, NULL, NULL, NULL, NULL), (209, 45, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:02:39', '2026-03-11 10:02:39', NULL, NULL, NULL, NULL, NULL), (210, 45, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:02:44', '2026-03-11 10:02:44', NULL, NULL, NULL, NULL, NULL), (211, 45, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:02:57', '2026-03-11 10:02:57', NULL, NULL, NULL, NULL, NULL), (212, 45, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:03:02', '2026-03-11 10:03:02', NULL, NULL, NULL, NULL, NULL), (213, 45, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:03:05', '2026-03-11 10:03:05', NULL, NULL, NULL, NULL, NULL), (214, 45, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:03:11', '2026-03-11 10:03:11', NULL, NULL, NULL, NULL, NULL), (215, 73, 1, 'oficio', 'ttttttt', 'tttttttt', '2026-03-12', '2026-03-19', NULL, 0, '2026-03-12 10:21:32', '2026-03-12 10:21:32', NULL, NULL, NULL, NULL, NULL), (216, 73, 1, 'completitud_documentos', 'Documentos marcados como completos', 'El usuario marcó el expediente como documentalmente completo. Inicia conteo de SLA.', '2026-03-12', NULL, NULL, 0, '2026-03-12 10:22:37', '2026-03-12 10:22:37', NULL, NULL, NULL, NULL, NULL), (217, 73, 1, 'otro', 'Documento subido: #1 — Decreto-334-de-2022.pdf', NULL, '2026-03-12', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0073/demanda/001_poder.pdf', 1, '2026-03-12 10:23:21', '2026-03-12 10:23:21', NULL, NULL, NULL, NULL, NULL), (218, 73, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:23:30', '2026-03-12 10:23:30', NULL, NULL, NULL, NULL, NULL), (219, 73, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:23:32', '2026-03-12 10:23:32', NULL, NULL, NULL, NULL, NULL), (220, 73, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:25:26', '2026-03-12 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'2026-03-12', NULL, NULL, 1, '2026-03-12 10:40:40', '2026-03-12 10:40:40', NULL, NULL, NULL, NULL, NULL), (236, 73, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:40:44', '2026-03-12 10:40:44', NULL, NULL, NULL, NULL, NULL), (237, 75, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:20:57', '2026-03-18 21:20:57', NULL, NULL, NULL, NULL, NULL), (238, 75, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:21:00', '2026-03-18 21:21:00', NULL, NULL, NULL, NULL, NULL), (239, 75, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:27:25', '2026-03-18 21:27:25', NULL, NULL, NULL, NULL, NULL); INSERT INTO `actuaciones` (`id`, `proceso_id`, `user_id`, `tipo`, `titulo`, `descripcion`, `fecha_actuacion`, `fecha_vencimiento`, `archivo_path`, `es_automatica`, `created_at`, `updated_at`, `destinatario_nombre`, `destinatario_email`, `asunto`, `mensaje`, `adjunto_path`) VALUES (240, 75, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:27:27', '2026-03-18 21:27:27', NULL, NULL, NULL, NULL, NULL), (241, 75, 1, 'asignacion', 'Asignado como Negociador: Felipe Rodríguez', NULL, '2026-03-18', NULL, NULL, 1, '2026-03-18 21:34:06', '2026-03-18 21:34:06', NULL, NULL, NULL, NULL, NULL), (242, 75, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:35:59', '2026-03-18 21:35:59', NULL, NULL, NULL, NULL, NULL), (243, 75, 1, 'cambio_estado', 'Estado: Análisis → Redacción', 'Transición de estado automática', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:38:04', '2026-03-18 21:38:04', NULL, NULL, NULL, NULL, NULL), (244, 75, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-03-26', NULL, NULL, 1, '2026-03-26 17:53:25', '2026-03-26 17:53:25', NULL, NULL, NULL, NULL, NULL), (245, 75, 1, 'otro', 'Documento generado: Poder Especial', 'Plantilla \'Poder Especial\' generada automáticamente.', '2026-03-26', NULL, NULL, 1, '2026-03-26 17:54:23', '2026-03-26 17:54:23', NULL, NULL, NULL, NULL, NULL), (246, 75, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-03-26', NULL, NULL, 1, '2026-03-26 17:54:44', '2026-03-26 17:54:44', NULL, NULL, NULL, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `alertas` -- CREATE TABLE `alertas` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `tipo` enum('vencimiento_sla','vencimiento_terminos','revision_auto','inadmision','firma_pendiente','asignacion','documento_generado','cambio_estado','general') COLLATE utf8mb4_unicode_ci NOT NULL, `prioridad` enum('baja','media','alta','critica') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'media', `titulo` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `mensaje` text COLLATE utf8mb4_unicode_ci, `fecha_disparo` date NOT NULL, `fecha_vencimiento` date DEFAULT NULL, `leida` tinyint(1) NOT NULL DEFAULT '0', `resuelta` tinyint(1) NOT NULL DEFAULT '0', `leida_at` datetime DEFAULT NULL, `resuelta_at` datetime DEFAULT NULL, `resuelta_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asignaciones` -- CREATE TABLE `asignaciones` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `rol_asignado` enum('sustanciador','dependiente','gerente','asistente','negociador') COLLATE utf8mb4_unicode_ci NOT NULL, `fecha_inicio` datetime NOT NULL, `fecha_fin` datetime DEFAULT NULL, `activo` tinyint(1) NOT NULL DEFAULT '1', `notas` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `asignaciones` -- INSERT INTO `asignaciones` (`id`, `proceso_id`, `user_id`, `rol_asignado`, `fecha_inicio`, `fecha_fin`, `activo`, `notas`, `created_at`, `updated_at`) VALUES (1, 37, 2, 'sustanciador', '2025-12-23 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57'), (2, 37, 4, 'dependiente', '2026-01-02 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57'), (3, 38, 2, 'sustanciador', '2026-01-07 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (4, 38, 4, 'dependiente', '2026-01-15 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (5, 39, 2, 'sustanciador', '2026-01-25 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (6, 40, 2, 'sustanciador', '2025-12-08 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (7, 40, 4, 'dependiente', '2025-12-12 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (8, 41, 2, 'sustanciador', '2026-02-01 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (9, 42, 2, 'sustanciador', '2025-12-13 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (10, 42, 4, 'dependiente', '2025-12-21 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 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código de carpeta virtual', `consecutivo_actual` int UNSIGNED NOT NULL DEFAULT '0' COMMENT 'Contador para consecutivos YBER' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `clientes_corporativos` -- INSERT INTO `clientes_corporativos` (`id`, `nombre`, `nit`, `contacto_nombre`, `contacto_email`, `contacto_telefono`, `plataforma_externa`, `sla_dias_radicacion`, `plantilla_demanda_path`, `activo`, `created_at`, `updated_at`, `codigo_carpeta`, `consecutivo_actual`) VALUES (1, 'Colpatria', '860002184-3', NULL, NULL, NULL, 'Cyber', 5, NULL, 1, '2026-02-05 14:31:13', '2026-02-05 14:31:13', 'COL', 0), (2, 'Banco de Bogotá', '860002964-4', NULL, NULL, NULL, 'ISC', 5, NULL, 1, '2026-02-05 14:31:13', '2026-02-05 14:31:13', 'BAN', 0), (3, 'Colsubsidio', '860007336-1', NULL, NULL, NULL, 'AdminInfo', 7, NULL, 1, '2026-02-05 14:31:13', '2026-02-05 14:31:13', 'COLS', 0), (4, 'Banco Colpatria', '860034313-1', 'Dr. Mauricio Cárdenas', 'juridica@colpatria.com.co', NULL, 'Cyber', 5, NULL, 1, '2026-02-05 17:50:18', '2026-02-05 17:50:18', 'BCOL', 0), (5, 'Megalínea S.A.', '830053700-2', 'Ing. Sandra Ruiz', 'juridica@megalinea.com.co', NULL, NULL, 10, NULL, 1, '2026-02-05 17:50:18', '2026-02-05 17:50:18', 'MEG', 0); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `configuracion_plataforma` -- CREATE TABLE `configuracion_plataforma` ( `id` bigint UNSIGNED NOT NULL, `nombre_plataforma` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'YBER', `nombre_corto` varchar(30) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'YBER', `descripcion` text COLLATE utf8mb4_unicode_ci, `logo_path` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `logo_login_path` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `favicon_path` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `login_bg_path` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `color_primario` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#102a43', `color_secundario` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#10b981', `color_acento` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#6366f1', `footer_texto` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'Powered by Singularidad IA', `smtp_host` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `smtp_port` smallint UNSIGNED NOT NULL DEFAULT '587', `smtp_user` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `smtp_password` text COLLATE utf8mb4_unicode_ci, `smtp_encryption` enum('tls','ssl','none') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'tls', `smtp_from_address` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `smtp_from_name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `whatsapp_numero` varchar(20) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `whatsapp_mensaje` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `configuracion_plataforma` -- INSERT INTO `configuracion_plataforma` (`id`, `nombre_plataforma`, `nombre_corto`, `descripcion`, `logo_path`, `logo_login_path`, `favicon_path`, `login_bg_path`, `color_primario`, `color_secundario`, `color_acento`, `footer_texto`, `smtp_host`, `smtp_port`, `smtp_user`, `smtp_password`, `smtp_encryption`, `smtp_from_address`, `smtp_from_name`, `whatsapp_numero`, `whatsapp_mensaje`, `created_at`, `updated_at`) VALUES (1, 'YBER - Gestión Jurídica', 'YBER', 'Plataforma de gestión jurídica y cobranzas con trazabilidad total', 'images/branding/logo_1770521456.png', 'images/branding/logo_login_1770524744.png', 'images/branding/favicon_1770525492.ico', 'images/login/bg-left.jpg', '#102a43', '#10b981', '#6366f1', 'Powered by Singularidad IA', NULL, 587, NULL, NULL, 'tls', NULL, NULL, NULL, NULL, '2026-02-07 20:28:34', '2026-02-08 04:38:12'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `deudores` -- CREATE TABLE `deudores` ( `id` bigint UNSIGNED NOT NULL, `tipo_documento` enum('CC','NIT','CE','PP') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'CC', `numero_documento` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `nombre_completo` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `telefono` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `direccion_notificacion` text COLLATE utf8mb4_unicode_ci, `ciudad` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `banco` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tiene_bienes` tinyint(1) NOT NULL DEFAULT '0', `notas_bienes` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `numero_juicio` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Número del juicio/radicado judicial', `consecutivo_yber` varchar(30) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Consecutivo interno YBER del deudor', `ciudad_residencia` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Ciudad de residencia actual', `departamento` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Departamento de residencia' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `deudores` -- INSERT INTO `deudores` (`id`, `tipo_documento`, `numero_documento`, `nombre_completo`, `email`, `telefono`, `direccion_notificacion`, `ciudad`, `banco`, `tiene_bienes`, `notas_bienes`, `created_at`, `updated_at`, `numero_juicio`, `consecutivo_yber`, `ciudad_residencia`, `departamento`) VALUES (1, 'CC', '1019283746', 'Juan Carlos Martínez López', 'jc.martinez@gmail.com', '3101234567', 'Cra 45 #67-89 Apto 301, Bogotá', 'Bogotá', NULL, 1, 'Vehículo Mazda 3 modelo 2019. Apartamento en Suba.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (2, 'CC', '52839471', 'María Fernanda Rodríguez Castro', 'mfrodriguez@hotmail.com', '3209876543', 'Cll 100 #15-20, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (3, 'CC', '80123456', 'Pedro Antonio Gómez Vargas', 'pedro.gomez@outlook.com', '3156789012', 'Av 68 #34-12, Bogotá', 'Bogotá', NULL, 1, 'Casa en Fontibón. 2 vehículos registrados.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (4, 'NIT', '900456789-1', 'Inversiones del Norte S.A.S.', 'contacto@inversionesnorte.co', '6012345678', 'Cll 72 #10-25 Of 501, Bogotá', 'Bogotá', NULL, 1, 'Equipos industriales y cartera por cobrar.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (5, 'CC', '39876543', 'Ana Lucía Pedraza Moreno', NULL, '3187654321', 'Cra 7 #45-67, Tunja', 'Tunja', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (6, 'CC', '1032987654', 'Diego Alejandro Vargas Suárez', 'dvargas@yahoo.com', '3001122334', 'Cll 13 #4-50, Bogotá', 'Bogotá', NULL, 1, 'Local comercial en Chapinero.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (7, 'CE', 'E523789', 'Roberto Carlos Ferreira Dos Santos', 'rcferreira@gmail.com', '3224455667', 'Cra 15 #88-12, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (8, 'CC', '52741896', 'Claudia Patricia Herrera López', 'claudia.h@gmail.com', '3178899001', 'Cll 53 #28-15, Bogotá', 'Bogotá', NULL, 1, 'Apartamento en Cedritos.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (9, 'CC', '79654321', 'Óscar Mauricio Pineda Torres', NULL, '3112233445', 'Av Suba #115-30, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (10, 'NIT', '800987654-3', 'Distribuidora La Estrella Ltda.', 'admin@laestrella.co', '6017654321', 'Zona Industrial Puente Aranda, Bogotá', 'Bogotá', NULL, 1, 'Bodega propia. Maquinaria industrial.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (11, 'CC', '1098765432', 'Valentina Sánchez Rojas', 'valesanchez@outlook.com', '3205566778', 'Cll 170 #9-40, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (12, 'CC', '80567890', 'Hernán Darío Castillo Mejía', 'hcastillo@gmail.com', '3149988776', 'Cra 30 #52-18, Bogotá', 'Bogotá', NULL, 1, 'Terreno en Mosquera. 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Camioneta Hilux 2021.', '2026-02-05 17:50:19', '2026-02-05 17:50:19', NULL, NULL, NULL, NULL), (27, 'CC', '111', 'PRUEBA111', 'PRUEBA@PRUEBA.COM', '3111111111', 'CRA 1 N 1 - 1 ', 'BOGOTA', NULL, 1, 'SI', '2026-02-10 22:26:22', '2026-02-10 22:26:22', NULL, NULL, NULL, NULL), (28, 'CC', '39876541', 'Ana Lucía Pedraza Moreno', 'mlpm@gimail.com.co', '31800000', 'Cra. 101 8 5', 'Cali', NULL, 0, 'NA', '2026-02-13 05:04:47', '2026-02-13 05:04:47', NULL, NULL, NULL, NULL), (29, 'CC', '222222', 'prueba7', 'prueba7@uno', '555555555', 'cra 2 4 5', 'cali', NULL, 1, 'moto', '2026-02-13 21:31:29', '2026-02-13 21:31:29', NULL, NULL, NULL, NULL), (30, 'CC', '101010101010', 'PRUEBA12 ', 'Prueba@prueba.com.co.pr', '101010101010', 'Cra. 101 #82 9324', 'Bogotá', NULL, 1, 'APTO EN DUBAI', '2026-03-11 10:14:13', '2026-03-11 10:14:13', NULL, NULL, NULL, NULL), (31, 'CC', '101010101012', 'PRUEBA13', 'Prueba@prueba.com.co.pr', '101010101012', 'Cra. 101 #82 2919', 'Cali', NULL, 1, 'FONDO DE PENSION VOLUNTARIA X 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NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `expedientes` -- CREATE TABLE `expedientes` ( `id` bigint UNSIGNED NOT NULL, `codigo_proceso` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `cliente_nombre` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `tipo_derecho` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `estado` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'abierto', `hechos_relevantes` text COLLATE utf8mb4_unicode_ci, `fecha_limite` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `expedientes` -- INSERT INTO `expedientes` (`id`, `codigo_proceso`, `cliente_nombre`, `tipo_derecho`, `estado`, `hechos_relevantes`, `fecha_limite`, `created_at`, `updated_at`) VALUES (1, '1', 'e', 'Electoral', 'abierto', 'er', '', '2026-02-05 05:53:56', '2026-02-05 05:53:56'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2026_02_05_071226_create_permission_tables', 2), (5, '2026_02_05_071228_create_activity_log_table', 2), (6, '2026_02_05_071229_add_event_column_to_activity_log_table', 2), (7, '2026_02_05_071230_add_batch_uuid_column_to_activity_log_table', 2), (8, '2026_02_05_071245_create_notifications_table', 2), (10, '2026_02_05_074615_add_is_active_to_users_table', 3), (11, '2026_02_05_080058_create_clientes_corporativos_table', 4), (12, '2026_02_05_080100_create_deudores_table', 4), (13, '2026_02_05_144930_create_procesos_table', 5), (14, '2026_02_05_144931_create_asignaciones_table', 5), (15, '2026_02_05_144932_create_actuaciones_table', 5), (16, '2026_02_05_145616_create_documentos_caso_table', 6), (17, '2026_02_05_145617_create_ordenes_gestion_table', 6), (18, '2026_02_05_161611_create_alertas_table', 7), (19, '2026_02_05_170258_create_seguimientos_judiciales_table', 8), (20, '2026_02_05_170259_create_oficios_medidas_table', 8), (22, '2026_02_07_200000_create_configuracion_plataforma_table', 9), (23, '2026_02_07_210000_create_workflow_estados_table', 10), (24, '2026_02_07_210001_create_workflow_transiciones_table', 10), (25, '2026_02_07_210002_create_workflow_etapas_table', 10), (26, '2026_02_07_210003_create_workflow_sla_table', 10), (27, '2026_02_08_041324_add_logo_login_path_to_configuracion_plataforma', 11), (28, '2026_03_05_000001_sprint_b_deudores_campos_v2', 12), (29, '2026_03_05_000002_sprint_b_procesos_financiero_v2', 12), (30, '2026_03_05_000003_sprint_b_procesos_gestion_v2', 12), (31, '2026_03_05_000004_sprint_b_clientes_corporativos_v2', 12), (32, '2026_03_05_000005_sprint_b_create_obligaciones', 12), (33, '2026_03_05_000006_sprint_b_ordenes_gestion_checkboxes', 12), (34, '2026_03_05_000007_sprint_b_create_tiempos_subprocesos', 12), (35, '2026_03_05_000008_sprint_b_create_validaciones_flujo', 12), (36, '2026_03_05_000009_sprint_b_create_reportes_gestion', 12), (37, '2026_03_05_000010_sprint_b_documentos_caso_merge', 12); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_permissions` -- CREATE TABLE `model_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_roles` -- CREATE TABLE `model_has_roles` ( `role_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `model_has_roles` -- INSERT INTO `model_has_roles` (`role_id`, `model_type`, `model_id`) VALUES (1, 'App\\Models\\User', 1), (3, 'App\\Models\\User', 2), (2, 'App\\Models\\User', 3), (4, 'App\\Models\\User', 4), (5, 'App\\Models\\User', 5), (6, 'App\\Models\\User', 6); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `notifications` -- CREATE TABLE `notifications` ( `id` char(36) COLLATE utf8mb4_unicode_ci NOT NULL, `type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `notifiable_type` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `notifiable_id` bigint UNSIGNED NOT NULL, `data` text COLLATE utf8mb4_unicode_ci NOT NULL, `read_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `obligaciones` -- CREATE TABLE `obligaciones` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `numero_obligacion` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Número de la obligación/crédito', `tipo_obligacion` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Tipo: crédito, leasing, tarjeta, etc.', `saldo_capital` decimal(15,2) NOT NULL DEFAULT '0.00', `saldo_intereses` decimal(15,2) NOT NULL DEFAULT '0.00', `saldo_total` decimal(15,2) NOT NULL DEFAULT '0.00', `fecha_vencimiento` date DEFAULT NULL, `estado` varchar(30) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'activa' COMMENT 'activa, pagada, castigada', `observaciones` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci COMMENT='Obligaciones crediticias asociadas a un proceso (relación 1 a N)'; -- -- Volcado de datos para la tabla `obligaciones` -- INSERT INTO `obligaciones` (`id`, `proceso_id`, `numero_obligacion`, `tipo_obligacion`, `saldo_capital`, `saldo_intereses`, `saldo_total`, `fecha_vencimiento`, `estado`, `observaciones`, `created_at`, `updated_at`) VALUES (1, 1, 'COL-2025-4521', 'crédito', 15800000.00, 0.00, 15800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (2, 2, 'COL-2025-4522', 'crédito', 8500000.00, 0.00, 8500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (3, 3, 'COL-2025-4523', 'crédito', 32000000.00, 0.00, 32000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (4, 4, 'COL-2025-4521', 'crédito', 15800000.00, 0.00, 15800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (5, 5, 'COL-2025-4522', 'crédito', 8500000.00, 0.00, 8500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (6, 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14:24:57'), (57, 57, 'COL-2025-4450', 'crédito', 42000000.00, 0.00, 42000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (58, 58, 'COL-2025-4591', 'crédito', 9300000.00, 0.00, 9300000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (59, 59, 'CSB-2025-1280', 'crédito', 16800000.00, 0.00, 16800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (60, 60, 'BDB-2025-7790', 'crédito', 38500000.00, 0.00, 38500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (61, 61, 'MGL-2025-0305', 'crédito', 21000000.00, 0.00, 21000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (62, 62, 'COL-2025-4410', 'crédito', 52000000.00, 0.00, 52000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (63, 63, 'CSB-2025-1050', 'crédito', 7500000.00, 0.00, 7500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (64, 64, 'BDB-2025-7810', 'crédito', 19800000.00, 0.00, 19800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (65, 65, 'COL-2025-4595', 'crédito', 8900000.00, 0.00, 8900000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (66, 66, 'MGL-2025-0308', 'crédito', 31000000.00, 0.00, 31000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (67, 67, '1', 'crédito', 1.00, 0.00, 1.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (68, 68, '11111', 'crédito', 11.00, 0.00, 11.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (69, 69, '2', 'crédito', 22.00, 0.00, 22.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (70, 70, '1', 'crédito', 33.00, 0.00, 33.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (71, 71, '1111', 'crédito', 1.00, 0.00, 1.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `oficios_medidas` -- CREATE TABLE `oficios_medidas` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `tipo_oficio` enum('embargo_banco','embargo_vehiculo','embargo_inmueble','embargo_salario','ori','registraduria','transito','superfinanciera','otro') COLLATE utf8mb4_unicode_ci NOT NULL, `entidad_destino` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Banco Bogotá, ORI Bogotá, etc.', `numero_oficio` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_elaboracion` date DEFAULT NULL, `fecha_radicacion` date DEFAULT NULL, `fecha_respuesta` date DEFAULT NULL, `estado` enum('pendiente','elaborado','enviado','radicado','respondido','sin_resultado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `resultado` text COLLATE utf8mb4_unicode_ci COMMENT 'Resumen de la respuesta', `monto_embargado` decimal(15,2) DEFAULT NULL, `archivo_oficio` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `archivo_respuesta` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `observaciones` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ordenes_gestion` -- CREATE TABLE `ordenes_gestion` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `fecha_vencimiento` date DEFAULT NULL, `tiene_deceval` tinyint(1) NOT NULL DEFAULT '0', `pagare_virtual` tinyint(1) NOT NULL DEFAULT '0', `con_escritura` tinyint(1) NOT NULL DEFAULT '0', `instrucciones_especiales` text COLLATE utf8mb4_unicode_ci, `firmado_asistente_id` bigint UNSIGNED DEFAULT NULL, `firmado_asistente_at` datetime DEFAULT NULL, `firmado_sustanciador_id` bigint UNSIGNED DEFAULT NULL, `firmado_sustanciador_at` datetime DEFAULT NULL, `firmado_gerente_id` bigint UNSIGNED DEFAULT NULL, `firmado_gerente_at` datetime DEFAULT NULL, `observaciones` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `check_liquidacion_credito` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Liquidación de crédito adjunta', `check_plan_pago` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Plan de pago adjunto', `check_investigacion_bienes` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Investigación de bienes realizada', `check_fosyga` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Consulta FOSYGA realizada', `check_poder` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Poder notariado adjunto', `check_formato` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Formato FO-SG-025 firmado' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ordenes_gestion` -- INSERT INTO `ordenes_gestion` (`id`, `proceso_id`, `fecha_vencimiento`, `tiene_deceval`, `pagare_virtual`, `con_escritura`, `instrucciones_especiales`, `firmado_asistente_id`, `firmado_asistente_at`, `firmado_sustanciador_id`, `firmado_sustanciador_at`, `firmado_gerente_id`, `firmado_gerente_at`, `observaciones`, `created_at`, `updated_at`, `check_liquidacion_credito`, `check_plan_pago`, `check_investigacion_bienes`, `check_fosyga`, `check_poder`, `check_formato`) VALUES (1, 37, '2026-01-01', 0, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-24 00:00:00', 2, '2025-12-25 00:00:00', 3, '2025-12-26 00:00:00', 'Orden de gestión para proceso YBER-2026-0037', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (2, 38, '2026-01-16', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-08 00:00:00', 2, '2026-01-09 00:00:00', 3, '2026-01-10 00:00:00', 'Orden de gestión para proceso YBER-2026-0038', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (3, 39, '2026-02-03', 0, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-26 00:00:00', 2, '2026-01-27 00:00:00', 3, '2026-01-28 00:00:00', 'Orden de gestión para proceso YBER-2026-0039', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (4, 40, '2025-12-17', 1, 1, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-09 00:00:00', 2, '2025-12-10 00:00:00', 3, '2025-12-11 00:00:00', 'Orden de gestión para proceso YBER-2026-0040', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (5, 42, '2025-12-22', 1, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-14 00:00:00', 2, '2025-12-15 00:00:00', 3, '2025-12-16 00:00:00', 'Orden de gestión para proceso YBER-2026-0042', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (6, 43, '2026-01-21', 1, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-13 00:00:00', 2, '2026-01-14 00:00:00', 3, '2026-01-15 00:00:00', 'Orden de gestión para proceso YBER-2026-0043', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (7, 44, '2025-11-17', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-11-09 00:00:00', 2, '2025-11-10 00:00:00', 3, '2025-11-11 00:00:00', 'Orden de gestión para proceso YBER-2026-0044', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (8, 46, '2025-10-18', 0, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-10-10 00:00:00', 2, '2025-10-11 00:00:00', 3, '2025-10-12 00:00:00', 'Orden de gestión para proceso YBER-2026-0046', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (9, 47, '2026-01-06', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-29 00:00:00', 2, '2025-12-30 00:00:00', 3, '2025-12-31 00:00:00', 'Orden de gestión para proceso YBER-2026-0047', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (10, 48, '2026-01-31', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-23 00:00:00', 2, '2026-01-24 00:00:00', 3, '2026-01-25 00:00:00', 'Orden de gestión para proceso YBER-2026-0048', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (11, 49, '2026-01-24', 0, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-16 00:00:00', 2, '2026-01-17 00:00:00', 3, '2026-01-18 00:00:00', 'Orden de gestión para proceso YBER-2026-0049', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (12, 50, '2025-12-02', 1, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-11-24 00:00:00', 2, '2025-11-25 00:00:00', 3, '2025-11-26 00:00:00', 'Orden de gestión para proceso YBER-2026-0050', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (13, 51, '2025-09-18', 1, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-09-10 00:00:00', 2, '2025-09-11 00:00:00', 3, '2025-09-12 00:00:00', 'Orden de gestión para proceso YBER-2026-0051', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (14, 53, '2025-12-27', 1, 1, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-19 00:00:00', 2, '2025-12-20 00:00:00', 3, '2025-12-21 00:00:00', 'Orden de gestión para proceso YBER-2026-0053', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (15, 54, '2026-01-26', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-18 00:00:00', 2, '2026-01-19 00:00:00', 3, '2026-01-20 00:00:00', 'Orden de gestión para proceso YBER-2026-0054', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (16, 55, '2026-02-05', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-28 00:00:00', 2, '2026-01-29 00:00:00', 3, '2026-01-30 00:00:00', 'Orden de gestión para proceso YBER-2026-0055', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (17, 57, '2025-12-12', 1, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-04 00:00:00', 2, '2025-12-05 00:00:00', 3, '2025-12-06 00:00:00', 'Orden de gestión para proceso YBER-2026-0057', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (18, 58, '2026-01-28', 1, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-20 00:00:00', 2, '2026-01-21 00:00:00', 3, '2026-01-22 00:00:00', 'Orden de gestión para proceso YBER-2026-0058', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (19, 59, '2026-02-01', 1, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-24 00:00:00', 2, '2026-01-25 00:00:00', NULL, NULL, 'Orden de gestión para proceso YBER-2026-0059', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (20, 60, '2025-12-19', 1, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-11 00:00:00', 2, '2025-12-12 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'2026-02-13 05:32:13', 'p', '2026-02-13 05:31:50', '2026-02-13 05:32:13', 0, 0, 0, 0, 0, 0), (29, 71, '2026-02-27', 1, 1, 1, 'nana', 1, '2026-02-13 22:27:20', 1, '2026-02-13 22:27:33', 1, '2026-02-13 22:27:38', 'na', '2026-02-13 22:17:12', '2026-02-13 22:27:38', 0, 0, 0, 0, 0, 0), (30, 45, '2026-03-12', 1, 1, 1, 'RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR RR rrrrr', 1, '2026-03-11 10:00:48', 1, '2026-03-11 10:00:50', 1, '2026-03-11 10:00:52', 'ttttt', '2026-03-11 10:00:43', '2026-03-11 10:00:52', 0, 0, 0, 0, 0, 0), (31, 73, '2026-03-26', 1, 1, 1, 'ttttttttttt', 1, '2026-03-12 10:39:53', 1, '2026-03-12 10:39:54', 1, '2026-03-12 10:39:56', 'ttttttttttttt', '2026-03-12 10:39:50', '2026-03-12 10:39:56', 0, 0, 0, 0, 0, 0); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `permissions` -- CREATE TABLE `permissions` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `permissions` -- INSERT INTO `permissions` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'users.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (2, 'users.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (3, 'users.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (4, 'users.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (5, 'procesos.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (6, 'procesos.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (7, 'procesos.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (8, 'procesos.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (9, 'procesos.assign', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (10, 'clientes.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (11, 'clientes.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (12, 'clientes.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (13, 'clientes.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (14, 'deudores.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (15, 'deudores.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (16, 'deudores.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (17, 'deudores.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (18, 'documentos.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (19, 'documentos.upload', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (20, 'documentos.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (21, 'actuaciones.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (22, 'actuaciones.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (23, 'actuaciones.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (24, 'alertas.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (25, 'alertas.resolve', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (26, 'reportes.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (27, 'reportes.export', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (28, 'dashboard.gerencial', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (29, 'dashboard.operativo', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (30, 'procesos.show', 'web', '2026-02-05 14:49:32', '2026-02-05 14:49:32'), (31, 'procesos.transition', 'web', '2026-02-05 14:49:32', '2026-02-05 14:49:32'), (32, 'importar.index', 'web', '2026-02-05 14:49:32', '2026-02-05 14:49:32'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `procesos` -- CREATE TABLE `procesos` ( `id` bigint UNSIGNED NOT NULL, `cliente_corporativo_id` bigint UNSIGNED NOT NULL, `deudor_id` bigint UNSIGNED NOT NULL, `radicado_interno` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `numero_obligacion` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'ID banco/cliente', `cuantia_total` decimal(15,2) NOT NULL, `tipo_cuantia` enum('minima','menor','mayor') COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Auto-calculado: <20SMLMV=minima, <150SMLMV=menor, >=150SMLMV=mayor', `estado` enum('recepcion','analisis','redaccion','revision','radicado','seguimiento','sentencia','liquidacion','terminado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'recepcion', `etapa_procesal` enum('calificacion','mandamiento','notificacion','excepciones','medidas_cautelares','sentencia','liquidacion','remate','audiencia','na') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'na', `juzgado` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `radicado_juzgado` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Código 23 dígitos Rama Judicial', `fecha_ingreso` date NOT NULL, `fecha_radicacion` date DEFAULT NULL, `fecha_vencimiento_terminos` date DEFAULT NULL COMMENT 'Calculada para alertas', `tiene_deceval` tinyint(1) NOT NULL DEFAULT '0', `pagare_virtual` tinyint(1) NOT NULL DEFAULT '0', `con_escritura` tinyint(1) NOT NULL DEFAULT '0', `prioridad` enum('baja','media','alta','urgente') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'media', `observaciones` text COLLATE utf8mb4_unicode_ci, `creado_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL, `saldo_capital` decimal(15,2) DEFAULT '0.00' COMMENT 'Capital principal adeudado', `saldo_intereses` decimal(15,2) DEFAULT '0.00' COMMENT 'Intereses acumulados', `saldo_total` decimal(15,2) DEFAULT '0.00' COMMENT 'Total = capital + intereses', `fecha_completitud_docs` date DEFAULT NULL COMMENT 'Fecha en que se marcaron los documentos como completos', `flujo_bloqueado` tinyint(1) NOT NULL DEFAULT '0' COMMENT '1 si el flujo está bloqueado', `razon_bloqueo` text COLLATE utf8mb4_unicode_ci COMMENT 'Razón del bloqueo del flujo', `bloqueado_por` bigint UNSIGNED DEFAULT NULL COMMENT 'ID del usuario que bloqueó', `bloqueado_at` timestamp NULL DEFAULT NULL COMMENT 'Fecha y hora del bloqueo', `codigo_carpeta_virtual` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Código carpeta virtual para agrupación de docs', `consecutivo_yber` varchar(30) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Consecutivo YBER formato: CC-YYYY-NNNN' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `procesos` -- INSERT INTO `procesos` (`id`, `cliente_corporativo_id`, `deudor_id`, `radicado_interno`, `numero_obligacion`, `cuantia_total`, `tipo_cuantia`, `estado`, `etapa_procesal`, `juzgado`, `radicado_juzgado`, `fecha_ingreso`, `fecha_radicacion`, `fecha_vencimiento_terminos`, `tiene_deceval`, `pagare_virtual`, `con_escritura`, `prioridad`, `observaciones`, `creado_por`, `created_at`, `updated_at`, `deleted_at`, `saldo_capital`, `saldo_intereses`, `saldo_total`, `fecha_completitud_docs`, `flujo_bloqueado`, `razon_bloqueo`, `bloqueado_por`, `bloqueado_at`, `codigo_carpeta_virtual`, `consecutivo_yber`) VALUES (1, 4, 1, 'YBER-2026-0001', 'COL-2025-4521', 15800000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 001 Civil Municipal de Bogotá', '11001764020263570100', '2025-12-22', '2026-01-04', '2026-02-17', 0, 1, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 17:50:19', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 15800000.00, 0.00, 15800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (2, 4, 2, 'YBER-2026-0002', 'COL-2025-4522', 8500000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 003 Civil Municipal de Bogotá', '11001804020268250700', '2026-01-06', '2026-01-12', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 17:50:19', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 8500000.00, 0.00, 8500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (3, 4, 3, 'YBER-2026-0003', 'COL-2025-4523', 32000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-24', NULL, NULL, 1, 0, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 17:50:19', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 32000000.00, 0.00, 32000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (4, 4, 1, 'YBER-2026-0004', 'COL-2025-4521', 15800000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 001 Civil Municipal de Bogotá', '11001924020261154200', '2025-12-22', '2025-12-28', '2026-02-18', 0, 0, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 17:52:50', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 15800000.00, 0.00, 15800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (5, 4, 2, 'YBER-2026-0005', 'COL-2025-4522', 8500000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 003 Civil Municipal de Bogotá', '11001904020265719200', '2026-01-06', '2026-01-15', NULL, 0, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 17:52:50', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 8500000.00, 0.00, 8500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (6, 4, 3, 'YBER-2026-0006', 'COL-2025-4523', 32000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-24', NULL, NULL, 1, 1, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 17:52:50', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 32000000.00, 0.00, 32000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (7, 4, 1, 'YBER-2026-0007', 'COL-2025-4521', 15800000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 001 Civil Municipal de Bogotá', '11001744020265810200', '2025-12-22', '2025-12-29', '2026-02-16', 1, 1, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 15800000.00, 0.00, 15800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (8, 4, 2, 'YBER-2026-0008', 'COL-2025-4522', 8500000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 003 Civil Municipal de Bogotá', '11001274020268955000', '2026-01-06', '2026-01-15', NULL, 1, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 8500000.00, 0.00, 8500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (9, 4, 3, 'YBER-2026-0009', 'COL-2025-4523', 32000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-24', NULL, NULL, 1, 0, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 32000000.00, 0.00, 32000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (10, 4, 4, 'YBER-2026-0010', 'COL-2025-4478', 125000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 007 Civil Municipal de Bogotá', '11001984020264291900', '2025-12-07', '2025-12-12', '2026-02-11', 1, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 125000000.00, 0.00, 125000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (11, 4, 5, 'YBER-2026-0011', 'COL-2025-4590', 4200000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-01-31', NULL, NULL, 1, 0, 1, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 4200000.00, 0.00, 4200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (12, 3, 6, 'YBER-2026-0012', 'CSB-2025-1234', 22000000.00, 'minima', 'seguimiento', 'notificacion', 'Juzgado 012 Civil Municipal de Bogotá', '11001854020260429700', '2025-12-12', '2025-12-27', '2026-02-14', 0, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 22000000.00, 0.00, 22000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (13, 3, 7, 'YBER-2026-0013', 'CSB-2025-1235', 6800000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 015 Civil Municipal de Bogotá', '11001354020265764300', '2026-01-11', '2026-01-22', NULL, 1, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 6800000.00, 0.00, 6800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (14, 3, 8, 'YBER-2026-0014', 'CSB-2025-1180', 18500000.00, 'minima', 'sentencia', 'sentencia', 'Juzgado 021 Civil del Circuito de Bogotá', '11001554020261162000', '2025-11-07', '2025-11-16', '2026-02-17', 0, 0, 1, 'media', 'Sentencia emitida. Pendiente liquidación.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 18500000.00, 0.00, 18500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (15, 3, 9, 'YBER-2026-0015', 'CSB-2025-1290', 9700000.00, 'minima', 'recepcion', 'na', NULL, NULL, '2026-02-03', NULL, NULL, 1, 0, 1, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 9700000.00, 0.00, 9700000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (16, 3, 10, 'YBER-2026-0016', 'CSB-2025-1102', 45000000.00, 'menor', 'liquidacion', 'liquidacion', 'Juzgado 001 Civil Municipal de Bogotá', '11001164020263903700', '2025-10-08', '2025-10-21', '2026-02-15', 0, 0, 1, 'media', 'En etapa de liquidación de crédito y costas.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 45000000.00, 0.00, 45000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (17, 2, 11, 'YBER-2026-0017', 'BDB-2025-7801', 11200000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 003 Civil Municipal de Bogotá', '11001774020268702100', '2025-12-27', '2026-01-09', '2026-02-16', 0, 0, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 11200000.00, 0.00, 11200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (18, 2, 12, 'YBER-2026-0018', 'BDB-2025-7802', 28000000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-21', NULL, NULL, 1, 0, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 28000000.00, 0.00, 28000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (19, 2, 13, 'YBER-2026-0019', 'BDB-2025-7803', 5400000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 012 Civil Municipal de Bogotá', '11001344020262276300', '2026-01-14', '2026-01-21', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 5400000.00, 0.00, 5400000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (20, 2, 14, 'YBER-2026-0020', 'BDB-2025-7750', 67000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 005 Civil del Circuito de Bogotá', '11001854020269635500', '2025-11-22', '2025-12-07', '2026-02-03', 0, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 67000000.00, 0.00, 67000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (21, 2, 15, 'YBER-2026-0021', 'BDB-2025-7680', 3800000.00, 'minima', 'terminado', 'na', 'Juzgado 015 Civil Municipal de Bogotá', '11001044020262964900', '2025-09-08', '2025-09-18', NULL, 0, 0, 0, 'media', 'Proceso terminado y archivado.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 3800000.00, 0.00, 3800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (22, 2, 16, 'YBER-2026-0022', 'BDB-2025-7850', 19500000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-02-01', NULL, NULL, 0, 0, 0, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 19500000.00, 0.00, 19500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (23, 5, 17, 'YBER-2026-0023', 'MGL-2025-0301', 85000000.00, 'menor', 'seguimiento', 'notificacion', 'Juzgado 021 Civil del Circuito de Bogotá', '11001944020266896500', '2025-12-17', '2026-01-01', '2026-02-09', 1, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 85000000.00, 0.00, 85000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (24, 5, 18, 'YBER-2026-0024', 'MGL-2025-0302', 7200000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 002 Civil Municipal de Tunja', '11001634020260065300', '2026-01-16', '2026-01-21', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 7200000.00, 0.00, 7200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (25, 5, 19, 'YBER-2026-0025', 'MGL-2025-0303', 14600000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-26', NULL, NULL, 1, 0, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 14600000.00, 0.00, 14600000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (26, 5, 20, 'YBER-2026-0026', 'MGL-2025-0310', 6100000.00, 'minima', 'recepcion', 'na', NULL, NULL, '2026-02-04', NULL, NULL, 0, 1, 0, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 6100000.00, 0.00, 6100000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (27, 4, 21, 'YBER-2026-0027', 'COL-2025-4450', 42000000.00, 'menor', 'seguimiento', 'mandamiento', 'Juzgado 007 Civil Municipal de Bogotá', '11001254020262397100', '2025-12-02', '2025-12-13', '2026-02-19', 0, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 42000000.00, 0.00, 42000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (28, 4, 22, 'YBER-2026-0028', 'COL-2025-4591', 9300000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 001 Civil Municipal de Bogotá', '11001394020262960300', '2026-01-18', '2026-02-02', NULL, 0, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 9300000.00, 0.00, 9300000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (29, 3, 23, 'YBER-2026-0029', 'CSB-2025-1280', 16800000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-22', NULL, NULL, 0, 0, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 16800000.00, 0.00, 16800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (30, 2, 24, 'YBER-2026-0030', 'BDB-2025-7790', 38500000.00, 'menor', 'seguimiento', 'notificacion', 'Juzgado 005 Civil del Circuito de Bogotá', '11001714020266650100', '2025-12-09', '2025-12-22', '2026-02-08', 1, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 38500000.00, 0.00, 38500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (31, 5, 25, 'YBER-2026-0031', 'MGL-2025-0305', 21000000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-01-30', NULL, NULL, 1, 0, 1, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 21000000.00, 0.00, 21000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (32, 4, 6, 'YBER-2026-0032', 'COL-2025-4410', 52000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 003 Civil Municipal de Bogotá', '11001384020263169900', '2025-11-17', '2025-11-28', '2026-02-06', 0, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 52000000.00, 0.00, 52000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (33, 3, 12, 'YBER-2026-0033', 'CSB-2025-1050', 7500000.00, 'minima', 'terminado', 'na', 'Juzgado 012 Civil Municipal de Bogotá', '11001674020265687100', '2025-09-18', '2025-09-24', NULL, 1, 0, 0, 'media', 'Proceso terminado y archivado.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 7500000.00, 0.00, 7500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (34, 2, 1, 'YBER-2026-0034', 'BDB-2025-7810', 19800000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 021 Civil del Circuito de Bogotá', '11001414020266470500', '2026-01-08', '2026-01-15', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 19800000.00, 0.00, 19800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (35, 4, 16, 'YBER-2026-0035', 'COL-2025-4595', 8900000.00, 'minima', 'recepcion', 'na', NULL, NULL, '2026-02-02', NULL, NULL, 0, 0, 0, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 8900000.00, 0.00, 8900000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (36, 5, 8, 'YBER-2026-0036', 'MGL-2025-0308', 31000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-25', NULL, NULL, 1, 1, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 31000000.00, 0.00, 31000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (37, 4, 1, 'YBER-2026-0037', 'COL-2025-4521', 15800000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 001 Civil Municipal de Bogotá', '11001124020269692600', '2025-12-22', '2026-01-02', '2026-02-06', 1, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 15800000.00, 0.00, 15800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (38, 4, 2, 'YBER-2026-0038', 'COL-2025-4522', 8500000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 003 Civil Municipal de Bogotá', '11001464020261325100', '2026-01-06', '2026-01-15', NULL, 0, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 8500000.00, 0.00, 8500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (39, 4, 3, 'YBER-2026-0039', 'COL-2025-4523', 32000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-24', NULL, NULL, 0, 1, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 32000000.00, 0.00, 32000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (40, 4, 4, 'YBER-2026-0040', 'COL-2025-4478', 125000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 007 Civil Municipal de Bogotá', '11001574020266317100', '2025-12-07', '2025-12-12', '2026-02-08', 0, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 125000000.00, 0.00, 125000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (41, 4, 5, 'YBER-2026-0041', 'COL-2025-4590', 4200000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-01-31', NULL, NULL, 0, 1, 1, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 4200000.00, 0.00, 4200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (42, 3, 6, 'YBER-2026-0042', 'CSB-2025-1234', 22000000.00, 'minima', 'seguimiento', 'notificacion', 'Juzgado 012 Civil Municipal de Bogotá', '11001284020262362900', '2025-12-12', '2025-12-21', '2026-02-12', 0, 1, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 22000000.00, 0.00, 22000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (43, 3, 7, 'YBER-2026-0043', 'CSB-2025-1235', 6800000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 015 Civil Municipal de Bogotá', '11001114020262426100', '2026-01-11', '2026-01-19', NULL, 0, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 6800000.00, 0.00, 6800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (44, 3, 8, 'YBER-2026-0044', 'CSB-2025-1180', 18500000.00, 'minima', 'sentencia', 'sentencia', 'Juzgado 021 Civil del Circuito de Bogotá', '11001694020265237400', '2025-11-07', '2025-11-22', '2026-02-06', 1, 1, 1, 'media', 'Sentencia emitida. Pendiente liquidación.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 18500000.00, 0.00, 18500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (45, 3, 9, 'YBER-2026-0045', 'CSB-2025-1290', 9700000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-02-03', NULL, '2026-03-12', 1, 1, 1, 'urgente', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:02:57', '2026-03-11 10:03:11', NULL, 9700000.00, 0.00, 9700000.00, '2026-03-11', 0, NULL, NULL, NULL, NULL, NULL), (46, 3, 10, 'YBER-2026-0046', 'CSB-2025-1102', 45000000.00, 'menor', 'liquidacion', 'liquidacion', 'Juzgado 001 Civil Municipal de Bogotá', '11001104020267096100', '2025-10-08', '2025-10-15', '2026-02-03', 1, 1, 1, 'media', 'En etapa de liquidación de crédito y costas.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 45000000.00, 0.00, 45000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (47, 2, 11, 'YBER-2026-0047', 'BDB-2025-7801', 11200000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 003 Civil Municipal de Bogotá', '11001314020267276500', '2025-12-27', '2026-01-11', '2026-02-18', 1, 0, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 11200000.00, 0.00, 11200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (48, 2, 12, 'YBER-2026-0048', 'BDB-2025-7802', 28000000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-21', NULL, NULL, 1, 1, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 28000000.00, 0.00, 28000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (49, 2, 13, 'YBER-2026-0049', 'BDB-2025-7803', 5400000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 012 Civil Municipal de Bogotá', '11001544020269829900', '2026-01-14', '2026-01-25', NULL, 1, 0, 0, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 5400000.00, 0.00, 5400000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (50, 2, 14, 'YBER-2026-0050', 'BDB-2025-7750', 67000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 005 Civil del Circuito de Bogotá', '11001234020268918200', '2025-11-22', '2025-12-01', '2026-02-08', 1, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 67000000.00, 0.00, 67000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (51, 2, 15, 'YBER-2026-0051', 'BDB-2025-7680', 3800000.00, 'minima', 'terminado', 'na', 'Juzgado 015 Civil Municipal de Bogotá', '11001714020268746900', '2025-09-08', '2025-09-14', NULL, 1, 1, 1, 'media', 'Proceso terminado y archivado.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 3800000.00, 0.00, 3800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (52, 2, 16, 'YBER-2026-0052', 'BDB-2025-7850', 19500000.00, 'minima', 'analisis', 'notificacion', NULL, NULL, '2026-02-01', NULL, NULL, 0, 0, 1, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:02:57', '2026-02-07 20:49:45', NULL, 19500000.00, 0.00, 19500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (53, 5, 17, 'YBER-2026-0053', 'MGL-2025-0301', 85000000.00, 'menor', 'seguimiento', 'notificacion', 'Juzgado 021 Civil del Circuito de Bogotá', '11001534020264377600', '2025-12-17', '2025-12-22', '2026-02-13', 0, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 85000000.00, 0.00, 85000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (54, 5, 18, 'YBER-2026-0054', 'MGL-2025-0302', 7200000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 002 Civil Municipal de Tunja', '11001264020269987700', '2026-01-16', '2026-01-25', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 7200000.00, 0.00, 7200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (55, 5, 19, 'YBER-2026-0055', 'MGL-2025-0303', 14600000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-26', NULL, NULL, 0, 1, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 14600000.00, 0.00, 14600000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (56, 5, 20, 'YBER-2026-0056', 'MGL-2025-0310', 6100000.00, 'minima', 'terminado', 'na', NULL, NULL, '2026-02-04', NULL, NULL, 0, 1, 1, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:02:57', '2026-02-12 20:45:25', NULL, 6100000.00, 0.00, 6100000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (57, 4, 21, 'YBER-2026-0057', 'COL-2025-4450', 42000000.00, 'menor', 'seguimiento', 'mandamiento', 'Juzgado 007 Civil Municipal de Bogotá', '11001274020265587500', '2025-12-02', '2025-12-14', '2026-02-23', 0, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 42000000.00, 0.00, 42000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (58, 4, 22, 'YBER-2026-0058', 'COL-2025-4591', 9300000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 001 Civil Municipal de Bogotá', '11001254020267005300', '2026-01-18', '2026-02-02', NULL, 0, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 9300000.00, 0.00, 9300000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (59, 3, 23, 'YBER-2026-0059', 'CSB-2025-1280', 16800000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-22', NULL, NULL, 0, 1, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 16800000.00, 0.00, 16800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (60, 2, 24, 'YBER-2026-0060', 'BDB-2025-7790', 38500000.00, 'menor', 'seguimiento', 'notificacion', 'Juzgado 005 Civil del Circuito de Bogotá', '11001884020267556100', '2025-12-09', '2025-12-20', '2026-02-09', 0, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 38500000.00, 0.00, 38500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (61, 5, 25, 'YBER-2026-0061', 'MGL-2025-0305', 21000000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-01-30', NULL, NULL, 0, 0, 0, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 21000000.00, 0.00, 21000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (62, 4, 6, 'YBER-2026-0062', 'COL-2025-4410', 52000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 003 Civil Municipal de Bogotá', '11001154020266054000', '2025-11-17', '2025-11-30', '2026-02-05', 1, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 52000000.00, 0.00, 52000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (63, 3, 12, 'YBER-2026-0063', 'CSB-2025-1050', 7500000.00, 'minima', 'terminado', 'na', 'Juzgado 012 Civil Municipal de Bogotá', '11001234020264172600', '2025-09-18', '2025-09-29', NULL, 0, 1, 1, 'media', 'Proceso terminado y archivado.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 7500000.00, 0.00, 7500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (64, 2, 1, 'YBER-2026-0064', 'BDB-2025-7810', 19800000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 021 Civil del Circuito de Bogotá', '11001774020267642000', '2026-01-08', '2026-01-22', NULL, 0, 1, 0, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 19800000.00, 0.00, 19800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (65, 4, 16, 'YBER-2026-0065', 'COL-2025-4595', 8900000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-02-02', NULL, NULL, 0, 1, 1, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:02:57', '2026-02-10 16:00:31', NULL, 8900000.00, 0.00, 8900000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (66, 5, 8, 'YBER-2026-0066', 'MGL-2025-0308', 31000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-25', NULL, NULL, 0, 0, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 31000000.00, 0.00, 31000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (67, 4, 23, 'YBER-2026-0067', '1', 1.00, 'minima', 'terminado', 'na', NULL, NULL, '2026-02-10', NULL, '2026-02-12', 1, 1, 1, 'urgente', 'Prueba', 1, '2026-02-10 13:11:27', '2026-02-10 13:13:30', NULL, 1.00, 0.00, 1.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (68, 4, 23, 'YBER-2026-0068', '11111', 11.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-02-10', NULL, '2026-02-11', 1, 0, 0, 'alta', 'Prueba2.', 1, '2026-02-10 16:27:13', '2026-02-12 18:42:12', NULL, 11.00, 0.00, 11.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (69, 4, 5, 'YBER-2026-0069', '2', 22.00, 'minima', 'analisis', 'calificacion', 'JUZGADO 3', '11111111', '2026-02-10', NULL, '2026-02-12', 0, 1, 0, 'alta', 'Prueba3', 1, '2026-02-10 16:47:01', '2026-02-12 14:16:27', NULL, 22.00, 0.00, 22.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (70, 4, 9, 'YBER-2026-0070', '1', 33.00, 'minima', 'revision', 'liquidacion', 'juzgado5', '1', '2025-11-04', NULL, NULL, 1, 0, 0, 'media', 'Prueba5', 1, '2026-02-13 05:16:42', '2026-02-13 05:39:24', NULL, 33.00, 0.00, 33.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (71, 4, 29, 'YBER-2026-0071', '1111', 250001000000.00, 'mayor', 'radicado', 'audiencia', '34', '666666666777888', '2026-02-13', NULL, '2026-02-27', 0, 0, 0, 'urgente', 'prueba7 y 8', 1, '2026-02-13 21:46:26', '2026-03-11 09:56:15', NULL, 1000000.00, 250000000000.00, 250001000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (72, 4, 9, 'YBER-2026-0072', '12314', 82558.00, 'minima', 'recepcion', 'na', NULL, NULL, '2026-03-12', NULL, '2026-03-20', 1, 0, 0, 'alta', 'fgsgs', 1, '2026-03-12 05:36:57', '2026-03-12 05:36:57', NULL, 41234.00, 41324.00, 82558.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (73, 4, 1, 'YBER-2026-0073', '11', 2556111110.00, 'mayor', 'revision', 'calificacion', 'juzgado 3', '11111111111', '2026-03-12', NULL, '2026-03-19', 1, 1, 1, 'alta', 'yyyyyyyyyyyyy', 1, '2026-03-12 10:19:16', '2026-03-12 10:40:44', NULL, 2555555555.00, 555555.00, 2556111110.00, '2026-03-12', 0, NULL, NULL, NULL, NULL, NULL), (74, 4, 14, 'YBER-2026-0074', '1111111111111111111111', 44448888884.00, 'mayor', 'recepcion', 'na', NULL, NULL, '2026-03-12', NULL, '2026-03-20', 1, 1, 1, 'alta', 'gggggggggggggggggg', 1, '2026-03-12 12:52:32', '2026-03-12 12:52:32', NULL, 4444444.00, 44444444440.00, 44448888884.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (75, 4, 1, 'YBER-2026-0075', '2072438765', 1010.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-03-18', NULL, '2026-03-25', 1, 0, 1, 'urgente', 'prueba12', 1, '2026-03-18 20:58:56', '2026-03-18 21:38:04', NULL, 1000.00, 10.00, 1010.00, NULL, 0, NULL, NULL, NULL, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `reportes_gestion` -- CREATE TABLE `reportes_gestion` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `fecha_reporte` date NOT NULL, `tipo_reporte` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'gestion_judicial', `juzgado` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `radicado_juzgado` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `etapa_actual` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `actuacion_realizada` text COLLATE utf8mb4_unicode_ci COMMENT 'Descripción de la actuación realizada', `resultado_obtenido` text COLLATE utf8mb4_unicode_ci, `proxima_actuacion` text COLLATE utf8mb4_unicode_ci COMMENT 'Siguiente paso a seguir', `fecha_proxima_actuacion` date DEFAULT NULL, `observaciones` text COLLATE utf8mb4_unicode_ci, `archivo_pdf` varchar(500) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `roles` -- CREATE TABLE `roles` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `roles` -- INSERT INTO `roles` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'admin', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (2, 'gerente', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (3, 'sustanciador', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (4, 'dependiente', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (5, 'asistente', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (6, 'negociador', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `role_has_permissions` -- CREATE TABLE `role_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `role_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `role_has_permissions` -- INSERT INTO `role_has_permissions` (`permission_id`, `role_id`) VALUES (1, 1), (2, 1), (3, 1), (4, 1), (5, 1), (6, 1), (7, 1), (8, 1), (9, 1), (10, 1), (11, 1), (12, 1), (13, 1), (14, 1), (15, 1), (16, 1), (17, 1), (18, 1), (19, 1), (20, 1), (21, 1), (22, 1), (23, 1), (24, 1), (25, 1), (26, 1), (27, 1), (28, 1), (29, 1), (30, 1), (31, 1), (32, 1), (1, 2), (2, 2), (3, 2), (5, 2), (6, 2), (7, 2), (8, 2), (9, 2), (10, 2), (11, 2), (12, 2), (14, 2), (15, 2), (16, 2), (18, 2), (19, 2), (21, 2), (22, 2), (23, 2), (24, 2), (25, 2), (26, 2), (27, 2), (28, 2), (29, 2), (30, 2), (31, 2), (32, 2), (5, 3), (7, 3), (14, 3), (16, 3), (18, 3), (19, 3), (21, 3), (22, 3), (23, 3), (24, 3), (25, 3), (29, 3), (30, 3), (31, 3), (5, 4), (7, 4), (18, 4), (19, 4), (21, 4), (22, 4), (24, 4), (25, 4), (29, 4), (30, 4), (5, 5), (6, 5), (7, 5), (10, 5), (14, 5), (15, 5), (16, 5), (18, 5), (19, 5), (21, 5), (22, 5), (24, 5), (29, 5), (30, 5), (32, 5), (5, 6), (14, 6), (16, 6), (18, 6), (21, 6), (22, 6), (29, 6), (30, 6); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `seguimientos_judiciales` -- CREATE TABLE `seguimientos_judiciales` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `fecha_revision` date NOT NULL COMMENT 'Fecha en que se hizo la revisión', `tipo_novedad` enum('auto','sentencia','notificacion','inadmision','mandamiento_pago','medida_cautelar','audiencia','impulso_procesal','remision','otro') COLLATE utf8mb4_unicode_ci NOT NULL, `numero_auto` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Número auto/providencia', `fecha_auto` date DEFAULT NULL COMMENT 'Fecha del auto/providencia', `descripcion` text COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Resumen de la novedad', `etapa_resultante` enum('calificacion','mandamiento','notificacion','excepciones','medidas_cautelares','sentencia','liquidacion','remate','audiencia','na') COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Si la novedad cambió la etapa procesal', `requiere_accion` tinyint(1) NOT NULL DEFAULT '0', `accion_requerida` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_limite_accion` date DEFAULT NULL, `accion_completada` tinyint(1) NOT NULL DEFAULT '0', `archivo_adjunto` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fuente` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT 'manual' COMMENT 'manual|monolegal|rama_judicial', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `estado_rama` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Estado Rama Judicial', `ultima_actuacion` text COLLATE utf8mb4_unicode_ci ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `seguimientos_judiciales` -- INSERT INTO `seguimientos_judiciales` (`id`, `proceso_id`, `user_id`, `fecha_revision`, `tipo_novedad`, `numero_auto`, `fecha_auto`, `descripcion`, `etapa_resultante`, `requiere_accion`, `accion_requerida`, `fecha_limite_accion`, `accion_completada`, `archivo_adjunto`, `fuente`, `created_at`, `updated_at`, `estado_rama`, `ultima_actuacion`) VALUES (1, 37, 4, '2026-02-05', 'auto', NULL, '2026-01-10', 'Auto de trámite del juzgado para proceso YBER-2026-0037', NULL, 1, 'Verificar y dar cumplimiento', NULL, 0, NULL, 'manual', '2026-02-05 18:27:59', '2026-02-05 18:27:59', NULL, NULL), (2, 40, 4, '2026-02-05', 'auto', NULL, '2025-12-27', 'Auto de trámite del juzgado para proceso YBER-2026-0040', NULL, 0, 'Verificar y dar cumplimiento', NULL, 0, NULL, 'manual', '2026-02-05 18:27:59', '2026-02-05 18:27:59', NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text COLLATE utf8mb4_unicode_ci, `payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sessions` -- INSERT INTO `sessions` (`id`, `user_id`, `ip_address`, `user_agent`, `payload`, `last_activity`) VALUES ('eJb1NJM8WmJ6wYxyyEXKT7lH7GaBykEj1SZOuXc6', NULL, '190.249.1.181', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36', 'YTozOntzOjY6Il90b2tlbiI7czo0MDoiajc3NVhoWHRBVE90dVRlUUZYOG5lWlpFOWNzU0hmbExjZnNVR01saSI7czo2OiJfZmxhc2giO2E6Mjp7czozOiJvbGQiO2E6MDp7fXM6MzoibmV3IjthOjA6e319czo5OiJfcHJldmlvdXMiO2E6Mjp7czozOiJ1cmwiO3M6MzY6Imh0dHBzOi8veWJlci5ldm9sdWNpb25hbW9zLmNvbS9sb2dpbiI7czo1OiJyb3V0ZSI7czo1OiJsb2dpbiI7fX0=', 1782690313); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `tiempos_subprocesos` -- CREATE TABLE `tiempos_subprocesos` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `subproceso` varchar(50) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'administrativo, judicial, negociacion', `estado_inicio` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL, `estado_fin` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_inicio` timestamp NOT NULL, `fecha_fin` timestamp NULL DEFAULT NULL, `duracion_dias` int DEFAULT NULL COMMENT 'Días calculados al cerrar', `duracion_horas` decimal(10,2) DEFAULT NULL, `es_estimado` tinyint(1) NOT NULL DEFAULT '0', `dias_estimados` int DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `is_active` tinyint(1) NOT NULL DEFAULT '1', `remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `email_verified_at`, `password`, `is_active`, `remember_token`, `created_at`, `updated_at`) VALUES (1, 'Admin YBER', 'admin@yber.com', '2026-02-05 19:00:07', '$2y$12$s6.xqC8rHoG.QzRRcyV/eOOzXmlUwdt3wV3UC4JRx4iVt5/xIaQie', 1, 'WDxDXPpJm0bQTmjpoj0WNH1PdcgKKjgpIkJRwbLlV3zwgcNkISYx82iXvPnc', '2026-02-05 07:25:04', '2026-02-05 19:00:07'), (2, 'Carolina Prueba', 'carolina@yber.com', '2026-02-05 19:00:42', '$2y$12$3VFiNP22qoolPdEj8Ez.kO/dVy8CgipWyj2Gw0lr.Q.JdgvB7/cKa', 0, NULL, '2026-02-05 07:52:58', '2026-02-13 21:04:21'), (3, 'Dra. Yolima Bermúdez', 'yolima@yber.com', '2026-02-05 19:00:42', '$2y$12$qZ2z6wSJCxpzpMrRR.MiveYw7acxMCI1a6tFYTmgAmQEmTypaaPZq', 1, NULL, '2026-02-05 17:50:17', '2026-02-05 19:00:42'), (4, 'Andrés Patiño', 'andres@yber.com', '2026-02-05 19:00:42', '$2y$12$tYF51H6l5UVje.xKmpBr/uqcwuMPrLBO4WC9ZUCuwZ8qbwCqO2ILO', 1, NULL, '2026-02-05 17:50:17', '2026-02-05 19:00:42'), (5, 'Laura Castillo', 'laura@yber.com', '2026-02-05 19:00:42', '$2y$12$iD6P9ZiB5sflESGD5A9c6exRoIrKdKwFcX2U9gj9SDMIOvWHGfZAq', 1, NULL, '2026-02-05 17:50:18', '2026-02-05 19:00:42'), (6, 'Felipe Rodríguez', 'felipe@yber.com', '2026-02-05 19:00:42', '$2y$12$mYlo7No/rHfRowL2ZpyGtunc6hvijhvfAlRByGj1YydCOo5NKk4wq', 1, NULL, '2026-02-05 17:50:18', '2026-02-05 19:00:42'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `validaciones_flujo` -- CREATE TABLE `validaciones_flujo` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `estado_requerido` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Estado que requiere esta validación', `tipo_validacion` varchar(100) COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'documentos, firmas, datos_judiciales, etc.', `descripcion` varchar(500) COLLATE utf8mb4_unicode_ci NOT NULL, `cumplida` tinyint(1) NOT NULL DEFAULT '0', `cumplida_at` timestamp NULL DEFAULT NULL, `cumplida_por` bigint UNSIGNED DEFAULT NULL, `detalles` json DEFAULT NULL COMMENT 'Información adicional de la validación', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `workflow_estados` -- CREATE TABLE `workflow_estados` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(60) COLLATE utf8mb4_unicode_ci NOT NULL, `slug` varchar(40) COLLATE utf8mb4_unicode_ci NOT NULL, `color` varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'gray', `icono` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '⚪', `orden` smallint UNSIGNED NOT NULL DEFAULT '0', `es_inicial` tinyint(1) NOT NULL DEFAULT '0', `es_final` tinyint(1) NOT NULL DEFAULT '0', `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `workflow_estados` -- INSERT INTO `workflow_estados` (`id`, `nombre`, `slug`, `color`, `icono`, `orden`, `es_inicial`, `es_final`, `activo`, `created_at`, `updated_at`) VALUES (1, 'Recepción', 'recepcion', 'gray', '📥', 1, 1, 0, 1, '2026-02-07 21:04:54', '2026-02-07 21:04:54'), (2, 'Análisis', 'analisis', 'blue', '🔍', 2, 0, 0, 1, '2026-02-07 21:04:54', '2026-02-07 21:04:54'), (3, 'Redacción', 'redaccion', 'yellow', '✍️', 3, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (4, 'Revisión', 'revision', 'purple', '👁️', 4, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (5, 'Radicado', 'radicado', 'indigo', '📋', 5, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (6, 'Seguimiento', 'seguimiento', 'cyan', '📡', 6, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (7, 'Sentencia', 'sentencia', 'orange', '⚖️', 7, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (8, 'Liquidación', 'liquidacion', 'emerald', '💰', 8, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (9, 'Terminado', 'terminado', 'green', '✅', 9, 0, 1, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `workflow_etapas` -- CREATE TABLE `workflow_etapas` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(60) COLLATE utf8mb4_unicode_ci NOT NULL, `slug` varchar(40) COLLATE utf8mb4_unicode_ci NOT NULL, `orden` smallint UNSIGNED NOT NULL DEFAULT '0', `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `workflow_etapas` -- INSERT INTO `workflow_etapas` (`id`, `nombre`, `slug`, `orden`, `activo`, `created_at`, `updated_at`) VALUES (1, 'N/A', 'na', 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (2, 'Calificación', 'calificacion', 1, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (3, 'Mandamiento de Pago', 'mandamiento', 2, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (4, 'Notificación', 'notificacion', 3, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (5, 'Excepciones', 'excepciones', 4, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (6, 'Medidas Cautelares', 'medidas_cautelares', 5, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (7, 'Sentencia', 'sentencia', 6, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (8, 'Liquidación', 'liquidacion', 7, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (9, 'Remate', 'remate', 8, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (10, 'Audiencia', 'audiencia', 9, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `workflow_sla` -- CREATE TABLE `workflow_sla` ( `id` bigint UNSIGNED NOT NULL, `cliente_corporativo_id` bigint UNSIGNED DEFAULT NULL, `estado_id` bigint UNSIGNED NOT NULL, `dias_verde` smallint UNSIGNED NOT NULL DEFAULT '3' COMMENT 'Días en verde', `dias_amarillo` smallint UNSIGNED NOT NULL DEFAULT '5' COMMENT 'Días en amarillo', `dias_rojo` smallint UNSIGNED NOT NULL DEFAULT '7' COMMENT 'Días para rojo', `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `workflow_transiciones` -- CREATE TABLE `workflow_transiciones` ( `id` bigint UNSIGNED NOT NULL, `estado_origen_id` bigint UNSIGNED NOT NULL, `estado_destino_id` bigint UNSIGNED NOT NULL, `validacion_clase` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Clase PHP de validación custom', `validacion_mensaje` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Mensaje si no pasa validación', `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `workflow_transiciones` -- INSERT INTO `workflow_transiciones` (`id`, `estado_origen_id`, `estado_destino_id`, `validacion_clase`, `validacion_mensaje`, `activo`, `created_at`, `updated_at`) VALUES (1, 1, 2, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (2, 2, 3, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (3, 2, 9, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (4, 3, 4, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (5, 4, 3, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (6, 4, 5, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (7, 5, 6, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (8, 6, 7, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (9, 6, 9, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (10, 7, 8, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (11, 7, 9, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (12, 8, 9, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `activity_log` -- ALTER TABLE `activity_log` ADD PRIMARY KEY (`id`), ADD KEY `subject` (`subject_type`,`subject_id`), ADD KEY `causer` (`causer_type`,`causer_id`), ADD KEY `activity_log_log_name_index` (`log_name`); -- -- Indices de la tabla `actuaciones` -- ALTER TABLE `actuaciones` ADD PRIMARY KEY (`id`), ADD KEY `actuaciones_user_id_foreign` (`user_id`), ADD KEY `actuaciones_proceso_id_fecha_actuacion_index` (`proceso_id`,`fecha_actuacion`), ADD KEY `actuaciones_tipo_index` (`tipo`); -- -- Indices de la tabla `alertas` -- ALTER TABLE `alertas` ADD PRIMARY KEY (`id`), ADD KEY `alertas_resuelta_por_foreign` (`resuelta_por`), ADD KEY `alertas_user_id_leida_index` (`user_id`,`leida`), ADD KEY `alertas_proceso_id_tipo_index` (`proceso_id`,`tipo`), ADD KEY `alertas_fecha_disparo_index` (`fecha_disparo`); -- -- Indices de la tabla `asignaciones` -- ALTER TABLE `asignaciones` ADD PRIMARY KEY (`id`), ADD KEY `asignaciones_proceso_id_activo_index` (`proceso_id`,`activo`), ADD KEY `asignaciones_user_id_activo_index` (`user_id`,`activo`); -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `clientes_corporativos` -- ALTER TABLE `clientes_corporativos` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `clientes_corporativos_nit_unique` (`nit`); -- -- Indices de la tabla `configuracion_plataforma` -- ALTER TABLE `configuracion_plataforma` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `deudores` -- ALTER TABLE `deudores` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `deudores_numero_documento_unique` (`numero_documento`); -- -- Indices de la tabla `documentos_caso` -- ALTER TABLE `documentos_caso` ADD PRIMARY KEY (`id`), ADD KEY `documentos_caso_user_id_foreign` (`user_id`), ADD KEY `documentos_caso_proceso_id_consecutivo_index` (`proceso_id`,`consecutivo`), ADD KEY `documentos_caso_tipo_documento_index` (`tipo_documento`); -- -- Indices de la tabla `expedientes` -- ALTER TABLE `expedientes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `expedientes_codigo_proceso_unique` (`codigo_proceso`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD PRIMARY KEY (`permission_id`,`model_id`,`model_type`), ADD KEY `model_has_permissions_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD PRIMARY KEY (`role_id`,`model_id`,`model_type`), ADD KEY `model_has_roles_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `notifications` -- ALTER TABLE `notifications` ADD PRIMARY KEY (`id`), ADD KEY `notifications_notifiable_type_notifiable_id_index` (`notifiable_type`,`notifiable_id`); -- -- Indices de la tabla `obligaciones` -- ALTER TABLE `obligaciones` ADD PRIMARY KEY (`id`), ADD KEY `idx_proceso_id` (`proceso_id`), ADD KEY `idx_numero_obligacion` (`numero_obligacion`); -- -- Indices de la tabla `oficios_medidas` -- ALTER TABLE `oficios_medidas` ADD PRIMARY KEY (`id`), ADD KEY `oficios_medidas_user_id_foreign` (`user_id`), ADD KEY `oficios_medidas_proceso_id_tipo_oficio_index` (`proceso_id`,`tipo_oficio`), ADD KEY `oficios_medidas_estado_index` (`estado`); -- -- Indices de la tabla `ordenes_gestion` -- ALTER TABLE `ordenes_gestion` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `ordenes_gestion_proceso_id_unique` (`proceso_id`), ADD KEY `ordenes_gestion_firmado_asistente_id_foreign` (`firmado_asistente_id`), ADD KEY `ordenes_gestion_firmado_sustanciador_id_foreign` (`firmado_sustanciador_id`), ADD KEY `ordenes_gestion_firmado_gerente_id_foreign` (`firmado_gerente_id`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `permissions` -- ALTER TABLE `permissions` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `permissions_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `procesos` -- ALTER TABLE `procesos` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `procesos_radicado_interno_unique` (`radicado_interno`), ADD KEY `procesos_cliente_corporativo_id_foreign` (`cliente_corporativo_id`), ADD KEY `procesos_deudor_id_foreign` (`deudor_id`), ADD KEY `procesos_creado_por_foreign` (`creado_por`), ADD KEY `procesos_estado_index` (`estado`), ADD KEY `procesos_fecha_ingreso_index` (`fecha_ingreso`), ADD KEY `procesos_radicado_juzgado_index` (`radicado_juzgado`); -- -- Indices de la tabla `reportes_gestion` -- ALTER TABLE `reportes_gestion` ADD PRIMARY KEY (`id`), ADD KEY `user_id` (`user_id`), ADD KEY `idx_proceso_fecha` (`proceso_id`,`fecha_reporte`); -- -- Indices de la tabla `roles` -- ALTER TABLE `roles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `roles_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD PRIMARY KEY (`permission_id`,`role_id`), ADD KEY `role_has_permissions_role_id_foreign` (`role_id`); -- -- Indices de la tabla `seguimientos_judiciales` -- ALTER TABLE `seguimientos_judiciales` ADD PRIMARY KEY (`id`), ADD KEY `seguimientos_judiciales_user_id_foreign` (`user_id`), ADD KEY `seguimientos_judiciales_proceso_id_fecha_revision_index` (`proceso_id`,`fecha_revision`), ADD KEY `seguimientos_judiciales_tipo_novedad_index` (`tipo_novedad`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `tiempos_subprocesos` -- ALTER TABLE `tiempos_subprocesos` ADD PRIMARY KEY (`id`), ADD KEY `idx_proceso_subproceso` (`proceso_id`,`subproceso`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`); -- -- Indices de la tabla `validaciones_flujo` -- ALTER TABLE `validaciones_flujo` ADD PRIMARY KEY (`id`), ADD KEY `idx_proceso_estado` (`proceso_id`,`estado_requerido`); -- -- Indices de la tabla `workflow_estados` -- ALTER TABLE `workflow_estados` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `workflow_estados_slug_unique` (`slug`); -- -- Indices de la tabla `workflow_etapas` -- ALTER TABLE `workflow_etapas` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `workflow_etapas_slug_unique` (`slug`); -- -- Indices de la tabla `workflow_sla` -- ALTER TABLE `workflow_sla` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `wf_sla_unique` (`cliente_corporativo_id`,`estado_id`), ADD KEY `workflow_sla_estado_id_foreign` (`estado_id`); -- -- Indices de la tabla `workflow_transiciones` -- ALTER TABLE `workflow_transiciones` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `wf_trans_unique` (`estado_origen_id`,`estado_destino_id`), ADD KEY `workflow_transiciones_estado_destino_id_foreign` (`estado_destino_id`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `activity_log` -- ALTER TABLE `activity_log` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=633; -- -- AUTO_INCREMENT de la tabla `actuaciones` -- ALTER TABLE `actuaciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=247; -- -- AUTO_INCREMENT de la tabla `alertas` -- ALTER TABLE `alertas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `asignaciones` -- ALTER TABLE `asignaciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=56; -- -- AUTO_INCREMENT de la tabla `clientes_corporativos` -- ALTER TABLE `clientes_corporativos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `configuracion_plataforma` -- ALTER TABLE `configuracion_plataforma` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `deudores` -- ALTER TABLE `deudores` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=33; -- -- AUTO_INCREMENT de la tabla `documentos_caso` -- ALTER TABLE `documentos_caso` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=12; -- -- AUTO_INCREMENT de la tabla `expedientes` -- ALTER TABLE `expedientes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=39; -- -- AUTO_INCREMENT de la tabla `obligaciones` -- ALTER TABLE `obligaciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=72; -- -- AUTO_INCREMENT de la tabla `oficios_medidas` -- ALTER TABLE `oficios_medidas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `ordenes_gestion` -- ALTER TABLE `ordenes_gestion` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=32; -- -- AUTO_INCREMENT de la tabla `permissions` -- ALTER TABLE `permissions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=33; -- -- AUTO_INCREMENT de la tabla `procesos` -- ALTER TABLE `procesos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=76; -- -- AUTO_INCREMENT de la tabla `reportes_gestion` -- ALTER TABLE `reportes_gestion` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `roles` -- ALTER TABLE `roles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `seguimientos_judiciales` -- ALTER TABLE `seguimientos_judiciales` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `tiempos_subprocesos` -- ALTER TABLE `tiempos_subprocesos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `validaciones_flujo` -- ALTER TABLE `validaciones_flujo` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `workflow_estados` -- ALTER TABLE `workflow_estados` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=10; -- -- AUTO_INCREMENT de la tabla `workflow_etapas` -- ALTER TABLE `workflow_etapas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11; -- -- AUTO_INCREMENT de la tabla `workflow_sla` -- ALTER TABLE `workflow_sla` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `workflow_transiciones` -- ALTER TABLE `workflow_transiciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=13; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `actuaciones` -- ALTER TABLE `actuaciones` ADD CONSTRAINT `actuaciones_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `actuaciones_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `alertas` -- ALTER TABLE `alertas` ADD CONSTRAINT `alertas_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `alertas_resuelta_por_foreign` FOREIGN KEY (`resuelta_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `alertas_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `asignaciones` -- ALTER TABLE `asignaciones` ADD CONSTRAINT `asignaciones_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `asignaciones_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `documentos_caso` -- ALTER TABLE `documentos_caso` ADD CONSTRAINT `documentos_caso_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `documentos_caso_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD CONSTRAINT `model_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD CONSTRAINT `model_has_roles_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `obligaciones` -- ALTER TABLE `obligaciones` ADD CONSTRAINT `obligaciones_ibfk_1` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `oficios_medidas` -- ALTER TABLE `oficios_medidas` ADD CONSTRAINT `oficios_medidas_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `oficios_medidas_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `ordenes_gestion` -- ALTER TABLE `ordenes_gestion` ADD CONSTRAINT `ordenes_gestion_firmado_asistente_id_foreign` FOREIGN KEY (`firmado_asistente_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ordenes_gestion_firmado_gerente_id_foreign` FOREIGN KEY (`firmado_gerente_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ordenes_gestion_firmado_sustanciador_id_foreign` FOREIGN KEY (`firmado_sustanciador_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ordenes_gestion_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `procesos` -- ALTER TABLE `procesos` ADD CONSTRAINT `procesos_cliente_corporativo_id_foreign` FOREIGN KEY (`cliente_corporativo_id`) REFERENCES `clientes_corporativos` (`id`) ON DELETE RESTRICT, ADD CONSTRAINT `procesos_creado_por_foreign` FOREIGN KEY (`creado_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `procesos_deudor_id_foreign` FOREIGN KEY (`deudor_id`) REFERENCES `deudores` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `reportes_gestion` -- ALTER TABLE `reportes_gestion` ADD CONSTRAINT `reportes_gestion_ibfk_1` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `reportes_gestion_ibfk_2` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`); -- -- Filtros para la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD CONSTRAINT `role_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `role_has_permissions_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `seguimientos_judiciales` -- ALTER TABLE `seguimientos_judiciales` ADD CONSTRAINT `seguimientos_judiciales_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `seguimientos_judiciales_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `tiempos_subprocesos` -- ALTER TABLE `tiempos_subprocesos` ADD CONSTRAINT `tiempos_subprocesos_ibfk_1` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `validaciones_flujo` -- ALTER TABLE `validaciones_flujo` ADD CONSTRAINT `validaciones_flujo_ibfk_1` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `workflow_sla` -- ALTER TABLE `workflow_sla` ADD CONSTRAINT `workflow_sla_cliente_corporativo_id_foreign` FOREIGN KEY (`cliente_corporativo_id`) REFERENCES `clientes_corporativos` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `workflow_sla_estado_id_foreign` FOREIGN KEY (`estado_id`) REFERENCES `workflow_estados` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `workflow_transiciones` -- ALTER TABLE `workflow_transiciones` ADD CONSTRAINT `workflow_transiciones_estado_destino_id_foreign` FOREIGN KEY (`estado_destino_id`) REFERENCES `workflow_estados` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `workflow_transiciones_estado_origen_id_foreign` FOREIGN KEY (`estado_origen_id`) REFERENCES `workflow_estados` (`id`) ON DELETE CASCADE; -- -- Base de datos: `evolucionamos_yberdev` -- CREATE DATABASE IF NOT EXISTS `evolucionamos_yberdev` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_0900_ai_ci; USE `evolucionamos_yberdev`; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `activity_log` -- CREATE TABLE `activity_log` ( `id` bigint UNSIGNED NOT NULL, `log_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `description` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `subject_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `event` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `subject_id` bigint UNSIGNED DEFAULT NULL, `causer_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `causer_id` bigint UNSIGNED DEFAULT NULL, `properties` json DEFAULT NULL, `batch_uuid` char(36) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `activity_log` -- INSERT INTO `activity_log` (`id`, `log_name`, `description`, `subject_type`, `event`, `subject_id`, `causer_type`, `causer_id`, `properties`, `batch_uuid`, `created_at`, `updated_at`) VALUES (1, 'default', 'Usuario created', 'App\\Models\\User', 'created', 1, NULL, NULL, '{\"attributes\": {\"name\": \"Admin YBER\", \"email\": \"admin@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 07:25:04', '2026-02-05 07:25:04'), (2, 'default', 'Usuario created', 'App\\Models\\User', 'created', 2, 'App\\Models\\User', 1, '{\"attributes\": {\"name\": \"Carolina Prueba\", \"email\": \"carolina@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 07:52:58', '2026-02-05 07:52:58'), (3, 'default', 'Cliente Colpatria: created', 'App\\Models\\ClienteCorporativo', 'created', 1, NULL, NULL, '{\"attributes\": {\"nit\": \"860002184-3\", \"activo\": true, \"nombre\": \"Colpatria\", \"sla_dias_radicacion\": 5}}', NULL, '2026-02-05 14:31:13', '2026-02-05 14:31:13'), (4, 'default', 'Cliente Banco de Bogotá: created', 'App\\Models\\ClienteCorporativo', 'created', 2, NULL, NULL, '{\"attributes\": {\"nit\": \"860002964-4\", \"activo\": true, \"nombre\": \"Banco de Bogotá\", \"sla_dias_radicacion\": 5}}', NULL, '2026-02-05 14:31:13', '2026-02-05 14:31:13'), (5, 'default', 'Cliente Colsubsidio: created', 'App\\Models\\ClienteCorporativo', 'created', 3, NULL, NULL, '{\"attributes\": {\"nit\": \"860007336-1\", \"activo\": true, \"nombre\": \"Colsubsidio\", \"sla_dias_radicacion\": 7}}', NULL, '2026-02-05 14:31:13', '2026-02-05 14:31:13'), (6, 'default', 'Usuario Dra. Yolima Bermúdez creado', 'App\\Models\\User', 'created', 3, NULL, NULL, '{\"attributes\": {\"name\": \"Dra. Yolima Bermúdez\", \"email\": \"yolima@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 17:50:17', '2026-02-05 17:50:17'), (7, 'default', 'Usuario Andrés Patiño creado', 'App\\Models\\User', 'created', 4, NULL, NULL, '{\"attributes\": {\"name\": \"Andrés Patiño\", \"email\": \"andres@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 17:50:17', '2026-02-05 17:50:17'), (8, 'default', 'Usuario Laura Castillo creado', 'App\\Models\\User', 'created', 5, NULL, NULL, '{\"attributes\": {\"name\": \"Laura Castillo\", \"email\": \"laura@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (9, 'default', 'Usuario Felipe Rodríguez creado', 'App\\Models\\User', 'created', 6, NULL, NULL, '{\"attributes\": {\"name\": \"Felipe Rodríguez\", \"email\": \"felipe@yber.com\", \"is_active\": true}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (10, 'default', 'Cliente Banco Colpatria: created', 'App\\Models\\ClienteCorporativo', 'created', 4, NULL, NULL, '{\"attributes\": {\"nit\": \"860034313-1\", \"activo\": true, \"nombre\": \"Banco Colpatria\", \"sla_dias_radicacion\": 5}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (11, 'default', 'Cliente Megalínea S.A.: created', 'App\\Models\\ClienteCorporativo', 'created', 5, NULL, NULL, '{\"attributes\": {\"nit\": \"830053700-2\", \"activo\": true, \"nombre\": \"Megalínea S.A.\", \"sla_dias_radicacion\": 10}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (12, 'default', 'Deudor Juan Carlos Martínez López: created', 'App\\Models\\Deudor', 'created', 1, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Juan Carlos Martínez López\", \"numero_documento\": \"1019283746\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (13, 'default', 'Deudor María Fernanda Rodríguez Castro: created', 'App\\Models\\Deudor', 'created', 2, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"María Fernanda Rodríguez Castro\", \"numero_documento\": \"52839471\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (14, 'default', 'Deudor Pedro Antonio Gómez Vargas: created', 'App\\Models\\Deudor', 'created', 3, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Pedro Antonio Gómez Vargas\", \"numero_documento\": \"80123456\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (15, 'default', 'Deudor Inversiones del Norte S.A.S.: created', 'App\\Models\\Deudor', 'created', 4, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Inversiones del Norte S.A.S.\", \"numero_documento\": \"900456789-1\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (16, 'default', 'Deudor Ana Lucía Pedraza Moreno: created', 'App\\Models\\Deudor', 'created', 5, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Ana Lucía Pedraza Moreno\", \"numero_documento\": \"39876543\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (17, 'default', 'Deudor Diego Alejandro Vargas Suárez: created', 'App\\Models\\Deudor', 'created', 6, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Diego Alejandro Vargas Suárez\", \"numero_documento\": \"1032987654\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (18, 'default', 'Deudor Roberto Carlos Ferreira Dos Santos: created', 'App\\Models\\Deudor', 'created', 7, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Roberto Carlos Ferreira Dos Santos\", \"numero_documento\": \"E523789\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (19, 'default', 'Deudor Claudia Patricia Herrera López: created', 'App\\Models\\Deudor', 'created', 8, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Claudia Patricia Herrera López\", \"numero_documento\": \"52741896\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (20, 'default', 'Deudor Óscar Mauricio Pineda Torres: created', 'App\\Models\\Deudor', 'created', 9, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Óscar Mauricio Pineda Torres\", \"numero_documento\": \"79654321\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (21, 'default', 'Deudor Distribuidora La Estrella Ltda.: created', 'App\\Models\\Deudor', 'created', 10, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Distribuidora La Estrella Ltda.\", \"numero_documento\": \"800987654-3\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (22, 'default', 'Deudor Valentina Sánchez Rojas: created', 'App\\Models\\Deudor', 'created', 11, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Valentina Sánchez Rojas\", \"numero_documento\": \"1098765432\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (23, 'default', 'Deudor Hernán Darío Castillo Mejía: created', 'App\\Models\\Deudor', 'created', 12, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Hernán Darío Castillo Mejía\", \"numero_documento\": \"80567890\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (24, 'default', 'Deudor Liliana Andrea Morales Ríos: created', 'App\\Models\\Deudor', 'created', 13, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Liliana Andrea Morales Ríos\", \"numero_documento\": \"39123987\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (25, 'default', 'Deudor Santiago Felipe Ortiz Duarte: created', 'App\\Models\\Deudor', 'created', 14, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Santiago Felipe Ortiz Duarte\", \"numero_documento\": \"1023456789\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (26, 'default', 'Deudor Gloria Esperanza Muñoz Prieto: created', 'App\\Models\\Deudor', 'created', 15, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Gloria Esperanza Muñoz Prieto\", \"numero_documento\": \"52369147\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (27, 'default', 'Deudor Carlos Eduardo Ramírez Pardo: created', 'App\\Models\\Deudor', 'created', 16, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Carlos Eduardo Ramírez Pardo\", \"numero_documento\": \"79852369\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (28, 'default', 'Deudor Tech Solutions Colombia S.A.S.: created', 'App\\Models\\Deudor', 'created', 17, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Tech Solutions Colombia S.A.S.\", \"numero_documento\": \"901234567-8\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (29, 'default', 'Deudor Camila Andrea Torres Vega: created', 'App\\Models\\Deudor', 'created', 18, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Camila Andrea Torres Vega\", \"numero_documento\": \"1045678901\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (30, 'default', 'Deudor Fabio Andrés López Niño: created', 'App\\Models\\Deudor', 'created', 19, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Fabio Andrés López Niño\", \"numero_documento\": \"80741852\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (31, 'default', 'Deudor Martha Cecilia Duarte Rojas: created', 'App\\Models\\Deudor', 'created', 20, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Martha Cecilia Duarte Rojas\", \"numero_documento\": \"39654123\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (32, 'default', 'Deudor Nicolás Esteban Parra Mora: created', 'App\\Models\\Deudor', 'created', 21, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Nicolás Esteban Parra Mora\", \"numero_documento\": \"1087654321\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (33, 'default', 'Deudor Diana Marcela Cruz Acosta: created', 'App\\Models\\Deudor', 'created', 22, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Diana Marcela Cruz Acosta\", \"numero_documento\": \"52963852\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (34, 'default', 'Deudor Jorge Enrique Beltrán Soto: created', 'App\\Models\\Deudor', 'created', 23, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Jorge Enrique Beltrán Soto\", \"numero_documento\": \"79321654\"}}', NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18'), (35, 'default', 'Deudor Paola Fernanda Gil Mendoza: created', 'App\\Models\\Deudor', 'created', 24, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": false, \"nombre_completo\": \"Paola Fernanda Gil Mendoza\", \"numero_documento\": \"1056789123\"}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (36, 'default', 'Deudor Ricardo Andrés Salazar Peña: created', 'App\\Models\\Deudor', 'created', 25, NULL, NULL, '{\"attributes\": {\"tiene_bienes\": true, \"nombre_completo\": \"Ricardo Andrés Salazar Peña\", \"numero_documento\": \"80159357\"}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (37, 'default', 'Proceso YBER-2026-0001: created', 'App\\Models\\Proceso', 'created', 1, NULL, NULL, '{\"attributes\": {\"estado\": \"seguimiento\", \"juzgado\": \"Juzgado 001 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"15800000.00\", \"etapa_procesal\": \"mandamiento\", \"radicado_juzgado\": \"11001764020263570100\"}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (38, 'default', 'Proceso YBER-2026-0002: created', 'App\\Models\\Proceso', 'created', 2, NULL, NULL, '{\"attributes\": {\"estado\": \"radicado\", \"juzgado\": \"Juzgado 003 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"8500000.00\", \"etapa_procesal\": \"calificacion\", \"radicado_juzgado\": \"11001804020268250700\"}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (39, 'default', 'Proceso YBER-2026-0003: created', 'App\\Models\\Proceso', 'created', 3, NULL, NULL, '{\"attributes\": {\"estado\": \"redaccion\", \"juzgado\": null, \"prioridad\": \"media\", \"cuantia_total\": \"32000000.00\", \"etapa_procesal\": \"na\", \"radicado_juzgado\": null}}', NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19'), (40, 'default', 'Proceso YBER-2026-0004: created', 'App\\Models\\Proceso', 'created', 4, NULL, NULL, '{\"attributes\": {\"estado\": \"seguimiento\", \"juzgado\": \"Juzgado 001 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"15800000.00\", \"etapa_procesal\": \"mandamiento\", \"radicado_juzgado\": \"11001924020261154200\"}}', NULL, '2026-02-05 17:52:50', '2026-02-05 17:52:50'), (41, 'default', 'Proceso YBER-2026-0005: created', 'App\\Models\\Proceso', 'created', 5, NULL, NULL, '{\"attributes\": {\"estado\": \"radicado\", \"juzgado\": \"Juzgado 003 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"8500000.00\", \"etapa_procesal\": \"calificacion\", \"radicado_juzgado\": \"11001904020265719200\"}}', NULL, '2026-02-05 17:52:50', '2026-02-05 17:52:50'), (42, 'default', 'Proceso YBER-2026-0006: created', 'App\\Models\\Proceso', 'created', 6, NULL, NULL, '{\"attributes\": {\"estado\": \"redaccion\", \"juzgado\": null, \"prioridad\": \"media\", \"cuantia_total\": \"32000000.00\", \"etapa_procesal\": \"na\", \"radicado_juzgado\": null}}', NULL, '2026-02-05 17:52:50', '2026-02-05 17:52:50'), (43, 'default', 'Proceso YBER-2026-0007: created', 'App\\Models\\Proceso', 'created', 7, NULL, NULL, '{\"attributes\": {\"estado\": \"seguimiento\", \"juzgado\": \"Juzgado 001 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"15800000.00\", \"etapa_procesal\": \"mandamiento\", \"radicado_juzgado\": \"11001744020265810200\"}}', NULL, '2026-02-05 18:00:43', '2026-02-05 18:00:43'), (44, 'default', 'Proceso YBER-2026-0008: created', 'App\\Models\\Proceso', 'created', 8, NULL, NULL, '{\"attributes\": {\"estado\": \"radicado\", \"juzgado\": \"Juzgado 003 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"8500000.00\", \"etapa_procesal\": \"calificacion\", \"radicado_juzgado\": \"11001274020268955000\"}}', NULL, '2026-02-05 18:00:43', '2026-02-05 18:00:43'), (45, 'default', 'Proceso YBER-2026-0009: created', 'App\\Models\\Proceso', 'created', 9, NULL, NULL, '{\"attributes\": {\"estado\": \"redaccion\", \"juzgado\": null, \"prioridad\": \"media\", \"cuantia_total\": \"32000000.00\", \"etapa_procesal\": \"na\", \"radicado_juzgado\": null}}', NULL, '2026-02-05 18:00:43', '2026-02-05 18:00:43'), (46, 'default', 'Proceso YBER-2026-0010: created', 'App\\Models\\Proceso', 'created', 10, NULL, NULL, '{\"attributes\": {\"estado\": \"seguimiento\", \"juzgado\": \"Juzgado 007 Civil Municipal de Bogotá\", \"prioridad\": \"media\", \"cuantia_total\": \"125000000.00\", \"etapa_procesal\": \"medidas_cautelares\", \"radicado_juzgado\": \"11001984020264291900\"}}', NULL, '2026-02-05 18:00:43', '2026-02-05 18:00:43'), (47, 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created', 'App\\Models\\Asignacion', 'created', 56, 'App\\Models\\User', 1, '{\"attributes\": {\"activo\": true, \"user_id\": 4, \"rol_asignado\": \"dependiente\"}}', NULL, '2026-05-06 03:29:06', '2026-05-06 03:29:06'), (676, 'default', 'Actuación: created', 'App\\Models\\Actuacion', 'created', 265, 'App\\Models\\User', 1, '{\"attributes\": {\"tipo\": \"asignacion\", \"titulo\": \"Asignado como Dependiente: Andrés Patiño\"}}', NULL, '2026-05-06 03:29:06', '2026-05-06 03:29:06'), (677, 'default', 'Usuario Admin YBER actualizado', 'App\\Models\\User', 'updated', 1, 'App\\Models\\User', 1, '{\"old\": [], \"attributes\": []}', NULL, '2026-05-06 03:44:36', '2026-05-06 03:44:36'), (678, 'default', 'Usuario Admin YBER actualizado', 'App\\Models\\User', 'updated', 1, 'App\\Models\\User', 1, '{\"old\": [], \"attributes\": []}', NULL, '2026-06-25 21:58:30', '2026-06-25 21:58:30'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `actuaciones` -- CREATE TABLE `actuaciones` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `tipo` enum('auto','oficio','memorial','impulso','email_recibido','email_enviado','subsanacion','medida_cautelar','sentencia','notificacion','cambio_estado','asignacion','otro','seguimiento_judicial','medidas_cautelares','envio_juzgado','envio_cliente','envio_deudor','nueva_actuacion','completitud_documentos','modificacion_fecha_creacion') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'otro', `titulo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `fecha_actuacion` date NOT NULL, `fecha_vencimiento` date DEFAULT NULL, `archivo_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `es_automatica` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Generada por el sistema', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `destinatario_nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `destinatario_email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `asunto` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `mensaje` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `adjunto_path` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `actuaciones` -- INSERT INTO `actuaciones` (`id`, `proceso_id`, `user_id`, `tipo`, `titulo`, `descripcion`, `fecha_actuacion`, `fecha_vencimiento`, `archivo_path`, `es_automatica`, `created_at`, `updated_at`, `destinatario_nombre`, `destinatario_email`, `asunto`, `mensaje`, `adjunto_path`) VALUES (1, 37, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-22', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (2, 37, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-24', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (3, 37, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2026-01-01', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (4, 37, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2026-01-12', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (5, 38, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-06', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (6, 38, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-10', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (7, 38, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-14', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (8, 39, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos, caso viable para demanda.', '2026-01-24', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (9, 39, 2, 'cambio_estado', 'Caso asignado a sustanciador', 'Documentación completa. Se asigna para redacción de demanda.', '2026-01-28', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (10, 39, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-01-30', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (11, 40, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-07', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (12, 40, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-09', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (13, 40, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-12-11', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (14, 40, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-16', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (15, 41, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-01-31', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (16, 41, 2, 'cambio_estado', 'Caso en análisis', 'Se procede a revisar documentación y viabilidad del proceso.', '2026-02-03', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (17, 42, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-12', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (18, 42, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-16', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (19, 42, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-12-20', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (20, 42, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-24', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (21, 43, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-11', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (22, 43, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-17', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (23, 43, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-21', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (24, 44, 5, 'email_recibido', 'Caso recibido', 'Proceso completo desde ingesta.', '2025-11-07', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (25, 44, 2, 'auto', 'Sentencia favorable', 'El juzgado dicta sentencia a favor. Se ordena continuar ejecución.', '2025-11-09', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (26, 45, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-02-03', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (27, 46, 5, 'email_recibido', 'Caso recibido', 'Proceso en etapa de liquidación.', '2025-10-08', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (28, 46, 2, 'auto', 'Liquidación del crédito aprobada', 'Liquidación de costas y crédito aprobada por el juzgado.', '2025-10-11', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (29, 47, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-27', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (30, 47, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2026-01-01', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (31, 47, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2026-01-10', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (32, 47, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2026-01-17', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (33, 48, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos, caso viable para demanda.', '2026-01-21', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (34, 48, 2, 'cambio_estado', 'Caso asignado a sustanciador', 'Documentación completa. Se asigna para redacción de demanda.', '2026-01-26', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (35, 48, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-01-31', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (36, 49, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-14', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (37, 49, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-18', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (38, 49, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-22', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (39, 50, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-11-22', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (40, 50, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-11-24', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (41, 50, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-11-30', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (42, 50, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-01', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (43, 51, 5, 'email_recibido', 'Caso recibido', 'Proceso terminado.', '2025-09-08', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (44, 51, 2, 'cambio_estado', 'Proceso terminado', 'Se archiva expediente. Recuperación exitosa.', '2025-09-14', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (45, 52, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-02-01', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (46, 52, 2, 'cambio_estado', 'Caso en análisis', 'Se procede a revisar documentación y viabilidad del proceso.', '2026-02-05', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (47, 53, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-17', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (48, 53, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-23', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (49, 53, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-12-29', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (50, 53, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-26', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (51, 54, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-16', NULL, NULL, 0, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (52, 54, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-19', NULL, NULL, 1, '2026-02-05 18:02:58', '2026-02-05 18:02:58', NULL, NULL, NULL, NULL, NULL), (53, 54, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. 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Se asigna para redacción de demanda.', '2026-01-30', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (56, 55, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-02-07', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (57, 56, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-02-04', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (58, 57, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-02', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (59, 57, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-04', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (60, 57, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-12-10', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (61, 57, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-17', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (62, 58, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-18', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (63, 58, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-22', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (64, 58, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-22', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (65, 59, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos, caso viable para demanda.', '2026-01-22', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (66, 59, 2, 'cambio_estado', 'Caso asignado a sustanciador', 'Documentación completa. Se asigna para redacción de demanda.', '2026-01-24', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (67, 59, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-02-03', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (68, 60, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-12-09', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (69, 60, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-12-16', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (70, 60, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-12-15', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (71, 60, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-12-15', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (72, 61, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-01-30', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (73, 61, 2, 'cambio_estado', 'Caso en análisis', 'Se procede a revisar documentación y viabilidad del proceso.', '2026-02-02', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (74, 62, 5, 'email_recibido', 'Caso recibido del cliente', 'Proceso iniciado.', '2025-11-17', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (75, 62, 2, 'cambio_estado', 'Demanda radicada', 'Radicación exitosa en juzgado.', '2025-11-24', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (76, 62, 2, 'auto', 'Auto admisorio de demanda', 'El juzgado admite la demanda y ordena librar mandamiento de pago.', '2025-11-25', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (77, 62, 4, 'auto', 'Mandamiento de pago librado', 'Se libra mandamiento de pago a favor del demandante.', '2025-11-29', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (78, 63, 5, 'email_recibido', 'Caso recibido', 'Proceso terminado.', '2025-09-18', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (79, 63, 2, 'cambio_estado', 'Proceso terminado', 'Se archiva expediente. Recuperación exitosa.', '2025-09-23', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (80, 64, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos y verificados.', '2026-01-08', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (81, 64, 2, 'cambio_estado', 'Demanda redactada', 'Demanda ejecutiva generada y revisada por gerencia.', '2026-01-10', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (82, 64, 2, 'oficio', 'Demanda radicada en juzgado', 'Se radica demanda ejecutiva. Acta de reparto adjunta.', '2026-01-16', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (83, 65, 5, 'email_recibido', 'Caso recibido del cliente', 'Se reciben documentos vía email para análisis y gestión.', '2026-02-02', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (84, 66, 5, 'email_recibido', 'Caso recibido del cliente', 'Documentos completos, caso viable para demanda.', '2026-01-25', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (85, 66, 2, 'cambio_estado', 'Caso asignado a sustanciador', 'Documentación completa. Se asigna para redacción de demanda.', '2026-01-31', NULL, NULL, 1, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (86, 66, 2, 'oficio', 'FO-SG-025 diligenciado', 'Orden de gestión firmada por asistente, sustanciador y gerente.', '2026-01-31', NULL, NULL, 0, '2026-02-05 18:02:59', '2026-02-05 18:02:59', NULL, NULL, NULL, NULL, NULL), (87, 52, 1, 'asignacion', 'Asignado como Sustanciador: Andrés Patiño', NULL, '2026-02-07', NULL, NULL, 1, '2026-02-07 20:51:45', '2026-02-07 20:51:45', NULL, NULL, NULL, NULL, NULL), (88, 52, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-08', NULL, NULL, 1, '2026-02-08 02:00:38', '2026-02-08 02:00:38', NULL, NULL, NULL, NULL, NULL), (89, 52, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-08', NULL, NULL, 1, '2026-02-08 02:00:39', '2026-02-08 02:00:39', NULL, NULL, NULL, NULL, NULL), (90, 67, 1, 'oficio', 'Prueba', 'Prueba1', '2026-02-10', '2026-02-11', NULL, 0, '2026-02-10 13:12:31', '2026-02-10 13:12:31', NULL, NULL, NULL, NULL, NULL), (91, 67, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-10', NULL, NULL, 1, '2026-02-10 13:12:37', '2026-02-10 13:12:37', NULL, NULL, NULL, NULL, NULL), (92, 67, 1, 'impulso', 'Prueba1', 'Prueba1', '2026-02-10', NULL, NULL, 0, '2026-02-10 13:13:19', '2026-02-10 13:13:19', NULL, NULL, NULL, NULL, NULL), (93, 67, 1, 'cambio_estado', 'Estado: Análisis → Terminado', 'Transición de estado automática', '2026-02-10', NULL, NULL, 1, '2026-02-10 13:13:30', '2026-02-10 13:13:30', NULL, NULL, NULL, NULL, NULL), (94, 67, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-02-10', NULL, NULL, 1, '2026-02-10 13:14:28', '2026-02-10 13:14:28', NULL, NULL, NULL, NULL, NULL), (95, 67, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-02-10', NULL, NULL, 1, '2026-02-10 13:14:43', '2026-02-10 13:14:43', NULL, NULL, NULL, NULL, NULL), (96, 67, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-02-10', NULL, NULL, 1, '2026-02-10 13:14:46', '2026-02-10 13:14:46', NULL, NULL, NULL, NULL, NULL), (97, 65, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:00:31', '2026-02-10 16:00:31', NULL, NULL, NULL, NULL, NULL), (98, 68, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:30:29', '2026-02-10 16:30:29', NULL, NULL, NULL, NULL, NULL), (99, 68, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:30:32', '2026-02-10 16:30:32', NULL, NULL, NULL, NULL, NULL), (100, 68, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:30:44', '2026-02-10 16:30:44', NULL, NULL, NULL, NULL, NULL), (101, 68, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-10', NULL, NULL, 1, '2026-02-10 16:30:46', '2026-02-10 16:30:46', NULL, NULL, NULL, NULL, NULL), (102, 69, 1, 'otro', 'Documento subido: #1 — Prueba.docx', NULL, '2026-02-12', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0069/demanda/001_demanda.docx', 1, '2026-02-12 13:24:35', '2026-02-12 13:24:35', NULL, NULL, NULL, NULL, NULL), (103, 69, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 13:26:41', '2026-02-12 13:26:41', NULL, NULL, NULL, NULL, NULL), (104, 69, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 13:26:43', '2026-02-12 13:26:43', NULL, NULL, NULL, NULL, NULL), (105, 69, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 13:27:15', '2026-02-12 13:27:15', NULL, NULL, NULL, NULL, NULL), (106, 69, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 13:27:17', '2026-02-12 13:27:17', NULL, NULL, NULL, NULL, NULL), (107, 69, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:36:29', '2026-02-12 13:36:29', NULL, NULL, NULL, NULL, NULL), (108, 69, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:36:31', '2026-02-12 13:36:31', NULL, NULL, NULL, NULL, NULL), (109, 69, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:36:33', '2026-02-12 13:36:33', NULL, NULL, NULL, NULL, NULL), (110, 69, 1, 'asignacion', 'Asignado como Sustanciador: Carolina Prueba', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:44:06', '2026-02-12 13:44:06', NULL, NULL, NULL, NULL, NULL), (111, 69, 1, 'asignacion', 'Asignado como Gerente: Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 13:44:26', '2026-02-12 13:44:26', NULL, NULL, NULL, NULL, NULL), (112, 69, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 14:16:27', '2026-02-12 14:16:27', NULL, NULL, NULL, NULL, NULL), (113, 68, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 18:42:12', '2026-02-12 18:42:12', NULL, NULL, NULL, NULL, NULL), (114, 56, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:29:57', '2026-02-12 20:29:57', NULL, NULL, NULL, NULL, NULL), (115, 56, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 20:30:42', '2026-02-12 20:30:42', NULL, NULL, NULL, NULL, NULL), (116, 56, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 20:30:42', '2026-02-12 20:30:42', NULL, NULL, NULL, NULL, NULL), (117, 56, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-02-12', NULL, NULL, 1, '2026-02-12 20:30:43', '2026-02-12 20:30:43', NULL, NULL, NULL, NULL, NULL), (118, 56, 1, 'cambio_estado', 'Estado: Análisis → Redacción', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:33:43', '2026-02-12 20:33:43', NULL, NULL, NULL, NULL, NULL), (119, 56, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:39:14', '2026-02-12 20:39:14', NULL, NULL, NULL, NULL, NULL), (120, 56, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:39:50', '2026-02-12 20:39:50', NULL, NULL, NULL, NULL, NULL), (121, 56, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:40:08', '2026-02-12 20:40:08', NULL, NULL, NULL, NULL, NULL), (122, 56, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:40:10', '2026-02-12 20:40:10', NULL, NULL, NULL, NULL, NULL), (123, 56, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:41:16', '2026-02-12 20:41:16', NULL, NULL, NULL, NULL, NULL), (124, 56, 1, 'otro', 'Documento generado: Liquidación de Crédito', 'Plantilla \'Liquidación de Crédito\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:41:48', '2026-02-12 20:41:48', NULL, NULL, NULL, NULL, NULL), (125, 56, 1, 'otro', 'Documento generado: Liquidación de Crédito', 'Plantilla \'Liquidación de Crédito\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:41:50', '2026-02-12 20:41:50', NULL, NULL, NULL, NULL, NULL), (126, 56, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:42:08', '2026-02-12 20:42:08', NULL, NULL, NULL, NULL, NULL), (127, 56, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:42:10', '2026-02-12 20:42:10', NULL, NULL, NULL, NULL, NULL), (128, 56, 1, 'otro', 'Documento subido: #1 — Prueba.docx', NULL, '2026-02-12', NULL, 'expedientes/Megalínea S.A./2026/YBER-2026-0056/demanda/001_demanda.docx', 1, '2026-02-12 20:42:52', '2026-02-12 20:42:52', NULL, NULL, NULL, NULL, NULL), (129, 56, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:42:56', '2026-02-12 20:42:56', NULL, NULL, NULL, NULL, NULL), (130, 56, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:43:26', '2026-02-12 20:43:26', NULL, NULL, NULL, NULL, NULL), (131, 56, 1, 'cambio_estado', 'Estado: Revisión → Radicado', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:43:41', '2026-02-12 20:43:41', NULL, NULL, NULL, NULL, NULL), (132, 56, 1, 'cambio_estado', 'Estado: Radicado → Seguimiento', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:44:05', '2026-02-12 20:44:05', NULL, NULL, NULL, NULL, NULL), (133, 56, 1, 'cambio_estado', 'Estado: Seguimiento → Sentencia', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:44:40', '2026-02-12 20:44:40', NULL, NULL, NULL, NULL, NULL), (134, 56, 1, 'cambio_estado', 'Estado: Sentencia → Liquidación', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:45:07', '2026-02-12 20:45:07', NULL, NULL, NULL, NULL, NULL), (135, 56, 1, 'cambio_estado', 'Estado: Liquidación → Terminado', 'Transición de estado automática', '2026-02-12', NULL, NULL, 1, '2026-02-12 20:45:25', '2026-02-12 20:45:25', NULL, NULL, NULL, NULL, NULL), (136, 70, 1, 'auto', 'prueba5', 'Prueba5', '2026-02-13', '2026-02-20', NULL, 0, '2026-02-13 05:22:29', '2026-02-13 05:22:29', NULL, NULL, NULL, NULL, NULL), (137, 70, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:30:27', '2026-02-13 05:30:27', NULL, NULL, NULL, NULL, NULL), (138, 70, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:30:29', '2026-02-13 05:30:29', NULL, NULL, NULL, NULL, NULL), (139, 70, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 05:32:02', '2026-02-13 05:32:02', NULL, NULL, NULL, NULL, NULL), (140, 70, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 05:32:08', '2026-02-13 05:32:08', NULL, NULL, NULL, NULL, NULL), (141, 70, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 05:32:13', '2026-02-13 05:32:13', NULL, NULL, NULL, NULL, NULL), (142, 70, 1, 'asignacion', 'Asignado como Sustanciador: Felipe Rodríguez', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 05:33:02', '2026-02-13 05:33:02', NULL, NULL, NULL, NULL, NULL), (143, 70, 1, 'asignacion', 'Asignado como Sustanciador: Carolina Prueba', NULL, '2026-02-13', NULL, NULL, 1, 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'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:38:21', '2026-02-13 05:38:21', NULL, NULL, NULL, NULL, NULL), (154, 70, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:38:28', '2026-02-13 05:38:28', NULL, NULL, NULL, NULL, NULL), (155, 70, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:38:45', '2026-02-13 05:38:45', NULL, NULL, NULL, NULL, NULL), (156, 70, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:38:47', '2026-02-13 05:38:47', NULL, NULL, NULL, NULL, NULL), (157, 70, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:39:17', '2026-02-13 05:39:17', NULL, NULL, NULL, NULL, NULL), (158, 70, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-02-13', NULL, NULL, 1, '2026-02-13 05:39:24', '2026-02-13 05:39:24', NULL, NULL, NULL, NULL, NULL), (159, 71, 1, 'otro', 'Documento subido: #1 — Prueba.docx', NULL, '2026-02-13', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0071/otros/001_otro.docx', 1, '2026-02-13 22:07:39', '2026-02-13 22:07:39', NULL, NULL, NULL, NULL, NULL), (160, 71, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:08:48', '2026-02-13 22:08:48', NULL, NULL, NULL, NULL, NULL), (161, 71, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:08:50', '2026-02-13 22:08:50', NULL, NULL, NULL, NULL, NULL), (162, 71, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:09:37', '2026-02-13 22:09:37', NULL, NULL, NULL, NULL, NULL), (163, 71, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:09:39', '2026-02-13 22:09:39', NULL, NULL, NULL, NULL, NULL), (164, 71, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 22:27:20', '2026-02-13 22:27:20', NULL, NULL, NULL, NULL, NULL), (165, 71, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 22:27:33', '2026-02-13 22:27:33', NULL, NULL, NULL, NULL, NULL), (166, 71, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 22:27:38', '2026-02-13 22:27:38', NULL, NULL, NULL, NULL, NULL), (167, 71, 1, 'asignacion', 'Asignado como Dependiente: Andrés Patiño', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 22:28:30', '2026-02-13 22:28:30', NULL, NULL, NULL, NULL, NULL), (168, 71, 1, 'asignacion', 'Asignado como Sustanciador: Felipe Rodríguez', NULL, '2026-02-13', NULL, NULL, 1, '2026-02-13 22:29:02', '2026-02-13 22:29:02', NULL, NULL, NULL, NULL, NULL), (169, 71, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:30:27', '2026-02-13 22:30:27', NULL, NULL, NULL, NULL, NULL), (170, 71, 1, 'cambio_estado', 'Estado: Análisis → Redacción', 'Transición de estado automática', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:32:14', '2026-02-13 22:32:14', NULL, NULL, NULL, NULL, NULL), (171, 71, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-02-13', NULL, NULL, 1, '2026-02-13 22:32:38', '2026-02-13 22:32:38', NULL, NULL, NULL, NULL, NULL), (172, 71, 1, 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NULL, NULL, NULL, NULL), (187, 71, 1, 'otro', 'Documento subido: #2 — Decreto-334-de-2022.pdf', NULL, '2026-03-11', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0071/demanda/002_demanda.pdf', 1, '2026-03-11 09:53:46', '2026-03-11 09:53:46', NULL, NULL, NULL, NULL, NULL), (188, 71, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:53:59', '2026-03-11 09:53:59', NULL, NULL, NULL, NULL, NULL), (189, 71, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:54:01', '2026-03-11 09:54:01', NULL, NULL, NULL, NULL, NULL), (190, 71, 1, 'otro', 'Documento generado: Poder Especial', 'Plantilla \'Poder Especial\' generada automáticamente.', '2026-03-11', NULL, NULL, 1, '2026-03-11 09:54:21', '2026-03-11 09:54:21', NULL, NULL, NULL, NULL, NULL), (191, 71, 1, 'otro', 'Documento generado: 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10:00:52', NULL, NULL, NULL, NULL, NULL), (205, 45, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:00:58', '2026-03-11 10:00:58', NULL, NULL, NULL, NULL, NULL), (206, 45, 1, 'cambio_estado', 'Estado: Análisis → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:01:39', '2026-03-11 10:01:39', NULL, NULL, NULL, NULL, NULL), (207, 45, 1, 'completitud_documentos', 'Documentos marcados como completos', 'El usuario marcó el expediente como documentalmente completo. Inicia conteo de SLA.', '2026-03-11', NULL, NULL, 0, '2026-03-11 10:01:54', '2026-03-11 10:01:54', NULL, NULL, NULL, NULL, NULL), (208, 45, 1, 'asignacion', 'Asignado como Sustanciador: Felipe Rodríguez', NULL, '2026-03-11', NULL, NULL, 1, '2026-03-11 10:02:33', '2026-03-11 10:02:33', NULL, NULL, NULL, NULL, NULL), (209, 45, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:02:39', '2026-03-11 10:02:39', NULL, NULL, NULL, NULL, NULL), (210, 45, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:02:44', '2026-03-11 10:02:44', NULL, NULL, NULL, NULL, NULL), (211, 45, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:02:57', '2026-03-11 10:02:57', NULL, NULL, NULL, NULL, NULL), (212, 45, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:03:02', '2026-03-11 10:03:02', NULL, NULL, NULL, NULL, NULL), (213, 45, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:03:05', '2026-03-11 10:03:05', NULL, NULL, NULL, NULL, NULL), (214, 45, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-11', NULL, NULL, 1, '2026-03-11 10:03:11', '2026-03-11 10:03:11', NULL, NULL, NULL, NULL, NULL), (215, 73, 1, 'oficio', 'ttttttt', 'tttttttt', '2026-03-12', '2026-03-19', NULL, 0, '2026-03-12 10:21:32', '2026-03-12 10:21:32', NULL, NULL, NULL, NULL, NULL), (216, 73, 1, 'completitud_documentos', 'Documentos marcados como completos', 'El usuario marcó el expediente como documentalmente completo. Inicia conteo de SLA.', '2026-03-12', NULL, NULL, 0, '2026-03-12 10:22:37', '2026-03-12 10:22:37', NULL, NULL, NULL, NULL, NULL), (217, 73, 1, 'otro', 'Documento subido: #1 — Decreto-334-de-2022.pdf', NULL, '2026-03-12', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0073/demanda/001_poder.pdf', 1, '2026-03-12 10:23:21', '2026-03-12 10:23:21', NULL, NULL, NULL, NULL, NULL), (218, 73, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:23:30', '2026-03-12 10:23:30', NULL, NULL, NULL, NULL, NULL), (219, 73, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:23:32', '2026-03-12 10:23:32', NULL, NULL, NULL, NULL, NULL), (220, 73, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:25:26', '2026-03-12 10:25:26', NULL, NULL, NULL, NULL, NULL), (221, 73, 1, 'cambio_estado', 'Estado: Análisis → Redacción', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:25:36', '2026-03-12 10:25:36', NULL, NULL, NULL, NULL, NULL), (222, 73, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:25:42', '2026-03-12 10:25:42', NULL, NULL, NULL, NULL, NULL), (223, 73, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:25:47', '2026-03-12 10:25:47', NULL, NULL, NULL, NULL, NULL), (224, 73, 1, 'otro', 'Documento subido: #2 — Decreto-334-de-2022.pdf', NULL, '2026-03-12', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0073/demanda/002_demanda.pdf', 1, '2026-03-12 10:26:48', '2026-03-12 10:26:48', NULL, NULL, NULL, NULL, NULL), (225, 73, 1, 'otro', 'Documento subido: #3 — Decreto-334-de-2022.pdf', NULL, '2026-03-12', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0073/otros/003_pagare.pdf', 1, '2026-03-12 10:27:10', '2026-03-12 10:27:10', NULL, NULL, NULL, NULL, NULL), (226, 73, 1, 'otro', 'Documento subido: #4 — Decreto-334-de-2022.pdf', NULL, '2026-03-12', NULL, 'expedientes/Banco Colpatria/2026/YBER-2026-0073/otros/004_garantia.pdf', 1, '2026-03-12 10:27:34', '2026-03-12 10:27:34', NULL, NULL, NULL, NULL, NULL), (227, 73, 1, 'auto', 'tttttttttt', 'tttttttttttt', '2026-03-12', '2026-03-13', NULL, 0, '2026-03-12 10:38:29', '2026-03-12 10:38:29', NULL, NULL, NULL, NULL, NULL), (228, 73, 1, 'asignacion', 'Asignado como Negociador: Felipe Rodríguez', NULL, '2026-03-12', NULL, NULL, 1, '2026-03-12 10:39:24', '2026-03-12 10:39:24', NULL, NULL, NULL, NULL, NULL), (229, 73, 1, 'otro', 'FO-SG-025: Firma Asistente — Admin YBER', NULL, '2026-03-12', NULL, NULL, 1, '2026-03-12 10:39:53', '2026-03-12 10:39:53', NULL, NULL, NULL, NULL, NULL), (230, 73, 1, 'otro', 'FO-SG-025: Firma Sustanciador — Admin YBER', NULL, '2026-03-12', NULL, NULL, 1, '2026-03-12 10:39:54', '2026-03-12 10:39:54', NULL, NULL, NULL, NULL, NULL), (231, 73, 1, 'otro', 'FO-SG-025: Firma Gerente — Admin YBER', NULL, '2026-03-12', NULL, NULL, 1, '2026-03-12 10:39:56', '2026-03-12 10:39:56', NULL, NULL, NULL, NULL, NULL), (232, 73, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:40:02', '2026-03-12 10:40:02', NULL, NULL, NULL, NULL, NULL), (233, 73, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:40:08', '2026-03-12 10:40:08', NULL, NULL, NULL, NULL, NULL), (234, 73, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:40:13', '2026-03-12 10:40:13', NULL, NULL, NULL, NULL, NULL), (235, 73, 1, 'cambio_estado', 'Estado: Revisión → Redacción', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:40:40', '2026-03-12 10:40:40', NULL, NULL, NULL, NULL, NULL), (236, 73, 1, 'cambio_estado', 'Estado: Redacción → Revisión', 'Transición de estado automática', '2026-03-12', NULL, NULL, 1, '2026-03-12 10:40:44', '2026-03-12 10:40:44', NULL, NULL, NULL, NULL, NULL), (237, 75, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:20:57', '2026-03-18 21:20:57', NULL, NULL, NULL, NULL, NULL), (238, 75, 1, 'otro', 'Documento generado: Acuerdo de Pago', 'Plantilla \'Acuerdo de Pago\' generada automáticamente.', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:21:00', '2026-03-18 21:21:00', NULL, NULL, NULL, NULL, NULL), (239, 75, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:27:25', '2026-03-18 21:27:25', NULL, NULL, NULL, NULL, NULL); INSERT INTO `actuaciones` (`id`, `proceso_id`, `user_id`, `tipo`, `titulo`, `descripcion`, `fecha_actuacion`, `fecha_vencimiento`, `archivo_path`, `es_automatica`, `created_at`, `updated_at`, `destinatario_nombre`, `destinatario_email`, `asunto`, `mensaje`, `adjunto_path`) VALUES (240, 75, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:27:27', '2026-03-18 21:27:27', NULL, NULL, NULL, NULL, NULL), (241, 75, 1, 'asignacion', 'Asignado como Negociador: Felipe Rodríguez', NULL, '2026-03-18', NULL, NULL, 1, '2026-03-18 21:34:06', '2026-03-18 21:34:06', NULL, NULL, NULL, NULL, NULL), (242, 75, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:35:59', '2026-03-18 21:35:59', NULL, NULL, NULL, NULL, NULL), (243, 75, 1, 'cambio_estado', 'Estado: Análisis → Redacción', 'Transición de estado automática', '2026-03-18', NULL, NULL, 1, '2026-03-18 21:38:04', '2026-03-18 21:38:04', NULL, NULL, NULL, NULL, NULL), (244, 75, 1, 'otro', 'Documento generado: Demanda Ejecutiva', 'Plantilla \'Demanda Ejecutiva\' generada automáticamente.', '2026-03-26', NULL, NULL, 1, '2026-03-26 17:53:25', '2026-03-26 17:53:25', NULL, NULL, NULL, NULL, NULL), (245, 75, 1, 'otro', 'Documento generado: Poder Especial', 'Plantilla \'Poder Especial\' generada automáticamente.', '2026-03-26', NULL, NULL, 1, '2026-03-26 17:54:23', '2026-03-26 17:54:23', NULL, NULL, NULL, NULL, NULL), (246, 75, 1, 'otro', 'Documento generado: Requerimiento de Pago Prejudicial', 'Plantilla \'Requerimiento de Pago Prejudicial\' generada automáticamente.', '2026-03-26', NULL, NULL, 1, '2026-03-26 17:54:44', '2026-03-26 17:54:44', NULL, NULL, NULL, NULL, NULL), (247, 77, 1, 'cambio_estado', 'Estado: Recepción → Análisis', 'Transición de estado automática', '2026-05-01', NULL, NULL, 1, '2026-05-01 16:51:34', '2026-05-01 16:51:34', NULL, NULL, NULL, NULL, NULL), (248, 78, 1, 'cambio_estado', 'Flujo BLOQUEADO', 'Razón: Cierre de juzgados en bogotá', '2026-05-05', NULL, NULL, 0, '2026-05-05 22:51:03', '2026-05-05 22:51:03', NULL, NULL, NULL, NULL, NULL), (249, 78, 1, 'cambio_estado', 'Flujo DESBLOQUEADO', 'El flujo fue desbloqueado por Admin YBER', '2026-05-05', NULL, NULL, 0, '2026-05-05 22:51:46', '2026-05-05 22:51:46', NULL, NULL, NULL, NULL, NULL), (250, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"N/A\" a \"Mandamiento de Pago\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:37:42', '2026-05-06 00:37:42', NULL, NULL, NULL, NULL, NULL), (251, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Mandamiento de Pago\" a \"Notificación\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:37:50', '2026-05-06 00:37:50', NULL, NULL, NULL, NULL, NULL), (252, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Notificación\" a \"Medidas Cautelares\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:37:54', '2026-05-06 00:37:54', NULL, NULL, NULL, NULL, NULL), (253, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Medidas Cautelares\" a \"Sentencia\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:38:01', '2026-05-06 00:38:01', NULL, NULL, NULL, NULL, NULL), (254, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Sentencia\" a \"Audiencia\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:38:06', '2026-05-06 00:38:06', NULL, NULL, NULL, NULL, NULL), (255, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Audiencia\" a \"Sentencia\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:40:26', '2026-05-06 00:40:26', NULL, NULL, NULL, NULL, NULL), (256, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Sentencia\" a \"Audiencia\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:40:34', '2026-05-06 00:40:34', NULL, NULL, NULL, NULL, NULL), (257, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Audiencia\" a \"Presentación Demanda\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:44:55', '2026-05-06 00:44:55', NULL, NULL, NULL, NULL, NULL), (258, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Presentación Demanda\" a \"Mandamiento de Pago\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:45:04', '2026-05-06 00:45:04', NULL, NULL, NULL, NULL, NULL), (259, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Mandamiento de Pago\" a \"Notificación\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:45:09', '2026-05-06 00:45:09', NULL, NULL, NULL, NULL, NULL), (260, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Notificación\" a \"Medidas Cautelares\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:45:13', '2026-05-06 00:45:13', NULL, NULL, NULL, NULL, NULL), (261, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Medidas Cautelares\" a \"Sentencia\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:45:25', '2026-05-06 00:45:25', NULL, NULL, NULL, NULL, NULL), (262, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Sentencia\" a \"Audiencia\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:45:30', '2026-05-06 00:45:30', NULL, NULL, NULL, NULL, NULL), (263, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Audiencia\" a \"Liq. Costas\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:45:35', '2026-05-06 00:45:35', NULL, NULL, NULL, NULL, NULL), (264, 78, 1, 'cambio_estado', 'Cambio de etapa procesal', 'Etapa cambiada de \"Liq. Costas\" a \"Liq. Crédito\"', '2026-05-06', NULL, NULL, 0, '2026-05-06 00:45:38', '2026-05-06 00:45:38', NULL, NULL, NULL, NULL, NULL), (265, 78, 1, 'asignacion', 'Asignado como Dependiente: Andrés Patiño', NULL, '2026-05-06', NULL, NULL, 1, '2026-05-06 03:29:06', '2026-05-06 03:29:06', NULL, NULL, NULL, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `acuerdos_pago` -- CREATE TABLE `acuerdos_pago` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `tipo_acuerdo` enum('extrajudicial_privado','extrajudicial_notariado','conciliacion_extrajudicial','conciliacion_judicial') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'extrajudicial_privado', `etapa_caso` enum('gestion_extrajudicial','proceso_judicial') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'proceso_judicial', `fecha_firma` date NOT NULL, `monto_acordado` decimal(15,2) NOT NULL, `numero_cuotas` smallint UNSIGNED NOT NULL, `valor_cuota` decimal(15,2) NOT NULL, `fecha_primera_cuota` date NOT NULL, `periodicidad` enum('semanal','quincenal','mensual') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'mensual', `numero_radicado` varchar(50) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `juzgado` varchar(200) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_audiencia_conciliacion` date DEFAULT NULL, `fue_homologado` tinyint(1) NOT NULL DEFAULT '0', `fecha_homologacion` date DEFAULT NULL, `estado` enum('vigente','cumplido','incumplido','anulado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'vigente', `observaciones` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `acuerdos_pago` -- INSERT INTO `acuerdos_pago` (`id`, `proceso_id`, `user_id`, `tipo_acuerdo`, `etapa_caso`, `fecha_firma`, `monto_acordado`, `numero_cuotas`, `valor_cuota`, `fecha_primera_cuota`, `periodicidad`, `numero_radicado`, `juzgado`, `fecha_audiencia_conciliacion`, `fue_homologado`, `fecha_homologacion`, `estado`, `observaciones`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, 73, 1, 'extrajudicial_privado', 'proceso_judicial', '2026-05-02', 1200000.00, 12, 100000.00, '2026-06-02', 'mensual', '11111111111', 'juzgado 3', NULL, 0, NULL, 'vigente', NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23', NULL), (2, 37, 1, 'extrajudicial_privado', 'proceso_judicial', '2026-03-13', 6000000.00, 6, 1000000.00, '2026-04-12', 'mensual', NULL, NULL, NULL, 0, NULL, 'vigente', '[DEMO] Acuerdo de pago para visualización de alerta alta', '2026-05-02 18:01:54', '2026-05-02 18:01:54', NULL), (3, 38, 1, 'extrajudicial_privado', 'proceso_judicial', '2026-02-21', 3000000.00, 6, 500000.00, '2026-03-23', 'mensual', NULL, NULL, NULL, 0, NULL, 'vigente', '[DEMO] Acuerdo de pago para visualización de alerta crítica', '2026-05-02 18:01:54', '2026-05-02 18:01:54', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `alertas` -- CREATE TABLE `alertas` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `tipo` enum('vencimiento_sla','vencimiento_terminos','revision_auto','inadmision','firma_pendiente','asignacion','documento_generado','cambio_estado','cuota_vencida','general') COLLATE utf8mb4_unicode_ci NOT NULL, `prioridad` enum('baja','media','alta','critica') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'media', `titulo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `mensaje` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `fecha_disparo` date NOT NULL, `fecha_vencimiento` date DEFAULT NULL, `leida` tinyint(1) NOT NULL DEFAULT '0', `resuelta` tinyint(1) NOT NULL DEFAULT '0', `leida_at` datetime DEFAULT NULL, `resuelta_at` datetime DEFAULT NULL, `resuelta_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `alertas` -- INSERT INTO `alertas` (`id`, `proceso_id`, `user_id`, `tipo`, `prioridad`, `titulo`, `mensaje`, `fecha_disparo`, `fecha_vencimiento`, `leida`, `resuelta`, `leida_at`, `resuelta_at`, `resuelta_por`, `created_at`, `updated_at`) VALUES (1, 39, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0039 (98 días)', 'El proceso YBER-2026-0039 lleva 98 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (2, 41, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0041 (91 días)', 'El proceso YBER-2026-0041 lleva 91 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (3, 45, 6, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0045 (88 días)', 'El proceso YBER-2026-0045 lleva 88 días (SLA: 7 días). Cliente: Colsubsidio.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (4, 48, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0048 (101 días)', 'El proceso YBER-2026-0048 lleva 101 días (SLA: 5 días). Cliente: Banco de Bogotá.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (5, 52, 4, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0052 (90 días)', 'El proceso YBER-2026-0052 lleva 90 días (SLA: 5 días). Cliente: Banco de Bogotá.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (6, 55, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0055 (96 días)', 'El proceso YBER-2026-0055 lleva 96 días (SLA: 10 días). Cliente: Megalínea S.A..', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (7, 59, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0059 (100 días)', 'El proceso YBER-2026-0059 lleva 100 días (SLA: 7 días). Cliente: Colsubsidio.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (8, 61, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0061 (92 días)', 'El proceso YBER-2026-0061 lleva 92 días (SLA: 10 días). Cliente: Megalínea S.A..', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (9, 65, NULL, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0065 (89 días)', 'El proceso YBER-2026-0065 lleva 89 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (10, 66, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0066 (97 días)', 'El proceso YBER-2026-0066 lleva 97 días (SLA: 10 días). Cliente: Megalínea S.A..', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (11, 68, NULL, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0068 (81 días)', 'El proceso YBER-2026-0068 lleva 81 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (12, 69, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0069 (81 días)', 'El proceso YBER-2026-0069 lleva 81 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (13, 70, 2, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0070 (179 días)', 'El proceso YBER-2026-0070 lleva 179 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (14, 72, NULL, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0072 (51 días)', 'El proceso YBER-2026-0072 lleva 51 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (15, 73, 6, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0073 (51 días)', 'El proceso YBER-2026-0073 lleva 51 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (16, 74, NULL, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0074 (51 días)', 'El proceso YBER-2026-0074 lleva 51 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (17, 75, 6, 'vencimiento_sla', 'critica', 'SLA excedido: YBER-2026-0075 (45 días)', 'El proceso YBER-2026-0075 lleva 45 días (SLA: 5 días). Cliente: Banco Colpatria.', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (18, 59, NULL, 'firma_pendiente', 'media', 'FO-SG-025 pendiente: YBER-2026-0059 (1 firma(s))', 'La Orden de Gestión del proceso YBER-2026-0059 tiene 1 firma(s) pendiente(s).', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (19, 66, NULL, 'firma_pendiente', 'media', 'FO-SG-025 pendiente: YBER-2026-0066 (1 firma(s))', 'La Orden de Gestión del proceso YBER-2026-0066 tiene 1 firma(s) pendiente(s).', '2026-05-02', NULL, 0, 0, NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (20, 73, 6, 'cuota_vencida', 'media', 'Cuotas vencidas: YBER-2026-0073 (1 pdte, +5d)', 'El acuerdo de pago tiene 1 cuota(s) vencida(s). La más antigua venció el 27/04/2026 (5 día(s) atrás). Monto acordado: $1.200.000.', '2026-05-02', '2026-04-27', 0, 0, NULL, NULL, NULL, '2026-05-02 18:07:00', '2026-05-02 18:07:00'), (21, 37, 2, 'cuota_vencida', 'alta', 'Cuotas vencidas: YBER-2026-0037 (1 pdte, +20d)', 'El acuerdo de pago tiene 1 cuota(s) vencida(s). La más antigua venció el 12/04/2026 (20 día(s) atrás). Monto acordado: $6.000.000.', '2026-05-02', '2026-04-12', 0, 0, NULL, NULL, NULL, '2026-05-02 18:07:00', '2026-05-02 18:07:00'), (22, 38, 2, 'cuota_vencida', 'critica', 'Cuotas vencidas: YBER-2026-0038 (2 pdte, +40d)', 'El acuerdo de pago tiene 2 cuota(s) vencida(s). La más antigua venció el 23/03/2026 (40 día(s) atrás). Monto acordado: $3.000.000.', '2026-05-02', '2026-03-23', 0, 0, NULL, NULL, NULL, '2026-05-02 18:07:00', '2026-05-02 18:07:00'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `asignaciones` -- CREATE TABLE `asignaciones` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `rol_asignado` enum('sustanciador','dependiente','gerente','asistente','negociador') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `fecha_inicio` datetime NOT NULL, `fecha_fin` datetime DEFAULT NULL, `activo` tinyint(1) NOT NULL DEFAULT '1', `notas` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `asignaciones` -- INSERT INTO `asignaciones` (`id`, `proceso_id`, `user_id`, `rol_asignado`, `fecha_inicio`, `fecha_fin`, `activo`, `notas`, `created_at`, `updated_at`) VALUES (1, 37, 2, 'sustanciador', '2025-12-23 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57'), (2, 37, 4, 'dependiente', '2026-01-02 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57'), (3, 38, 2, 'sustanciador', '2026-01-07 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (4, 38, 4, 'dependiente', '2026-01-15 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (5, 39, 2, 'sustanciador', '2026-01-25 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (6, 40, 2, 'sustanciador', '2025-12-08 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (7, 40, 4, 'dependiente', '2025-12-12 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (8, 41, 2, 'sustanciador', '2026-02-01 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (9, 42, 2, 'sustanciador', '2025-12-13 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (10, 42, 4, 'dependiente', '2025-12-21 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (11, 43, 2, 'sustanciador', '2026-01-12 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (12, 43, 4, 'dependiente', '2026-01-19 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (13, 44, 2, 'sustanciador', '2025-11-08 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (14, 44, 4, 'dependiente', '2025-11-22 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (15, 46, 2, 'sustanciador', '2025-10-09 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (16, 46, 4, 'dependiente', '2025-10-15 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (17, 47, 2, 'sustanciador', '2025-12-28 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (18, 47, 4, 'dependiente', '2026-01-11 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (19, 48, 2, 'sustanciador', '2026-01-22 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (20, 49, 2, 'sustanciador', '2026-01-15 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (21, 49, 4, 'dependiente', '2026-01-25 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (22, 50, 2, 'sustanciador', '2025-11-23 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (23, 50, 4, 'dependiente', '2025-12-01 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (24, 51, 2, 'sustanciador', '2025-09-09 00:00:00', '2025-12-17 00:00:00', 0, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (25, 52, 2, 'sustanciador', '2026-02-02 00:00:00', '2026-02-07 20:51:35', 0, NULL, '2026-02-05 18:02:58', '2026-02-07 20:51:35'), (26, 53, 2, 'sustanciador', '2025-12-18 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (27, 53, 4, 'dependiente', '2025-12-22 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (28, 54, 2, 'sustanciador', '2026-01-17 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (29, 54, 4, 'dependiente', '2026-01-25 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (30, 55, 2, 'sustanciador', '2026-01-27 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (31, 57, 2, 'sustanciador', '2025-12-03 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (32, 57, 4, 'dependiente', '2025-12-14 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (33, 58, 2, 'sustanciador', '2026-01-19 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (34, 58, 4, 'dependiente', '2026-02-02 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (35, 59, 2, 'sustanciador', '2026-01-23 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (36, 60, 2, 'sustanciador', '2025-12-10 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (37, 60, 4, 'dependiente', '2025-12-20 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (38, 61, 2, 'sustanciador', '2026-01-31 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (39, 62, 2, 'sustanciador', '2025-11-18 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (40, 62, 4, 'dependiente', '2025-11-30 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (41, 63, 2, 'sustanciador', '2025-09-19 00:00:00', '2025-12-27 00:00:00', 0, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (42, 64, 2, 'sustanciador', '2026-01-09 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (43, 64, 4, 'dependiente', '2026-01-22 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (44, 66, 2, 'sustanciador', '2026-01-26 00:00:00', NULL, 1, NULL, '2026-02-05 18:02:58', '2026-02-05 18:02:58'), (45, 52, 4, 'sustanciador', '2026-02-07 20:51:45', NULL, 1, 'ya mimso', '2026-02-07 20:51:45', '2026-02-07 20:51:45'), (46, 69, 2, 'sustanciador', '2026-02-12 13:44:06', NULL, 1, 'PRUEBA3', '2026-02-12 13:44:06', '2026-02-12 13:44:06'), (47, 69, 1, 'gerente', '2026-02-12 13:44:26', NULL, 1, 'PRUEBA3', '2026-02-12 13:44:26', '2026-02-12 13:44:26'), (48, 70, 6, 'sustanciador', '2026-02-13 05:33:02', '2026-02-13 05:33:08', 0, 'prueba5', '2026-02-13 05:33:02', '2026-02-13 05:33:08'), (49, 70, 2, 'sustanciador', '2026-02-13 05:33:27', NULL, 1, 'prueba5', '2026-02-13 05:33:27', '2026-02-13 05:33:27'), (50, 71, 4, 'dependiente', '2026-02-13 22:28:30', '2026-02-13 22:29:07', 0, 'ggggg', '2026-02-13 22:28:30', '2026-02-13 22:29:07'), (51, 71, 6, 'sustanciador', '2026-02-13 22:29:02', NULL, 1, 'rrrr', '2026-02-13 22:29:02', '2026-02-13 22:29:02'), (52, 71, 6, 'negociador', '2026-03-11 09:45:33', NULL, 1, 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-- Estructura de tabla para la tabla `cache_locks` -- CREATE TABLE `cache_locks` ( `key` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `owner` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `expiration` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `casos_prejuridicos` -- CREATE TABLE `casos_prejuridicos` ( `id` bigint UNSIGNED NOT NULL, `radicado` varchar(30) COLLATE utf8mb4_unicode_ci NOT NULL, `deudor_id` bigint UNSIGNED DEFAULT NULL, `cliente_corporativo_id` bigint UNSIGNED DEFAULT NULL, `responsable_id` bigint UNSIGNED DEFAULT NULL, `etapa` enum('recepcion','registro','localizacion','gestion_activa','acuerdo_en_curso','seguimiento_acuerdo') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'recepcion', `estado` enum('activo','cerrado_pago','cerrado_acuerdo','judicializado','archivado') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'activo', `saldo_capital` decimal(15,2) NOT NULL DEFAULT '0.00', `intereses` decimal(15,2) NOT NULL DEFAULT '0.00', `total_deuda` decimal(15,2) NOT NULL DEFAULT '0.00', `producto` enum('HIPOTECARIO','PRENDARIO','GARANTIA_MOBILIARIA','CONSUMO_TC','INSOLVENCIA','OTRO') COLLATE utf8mb4_unicode_ci DEFAULT NULL, `numero_obligacion` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `numero_pagare` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `dias_mora` int NOT NULL DEFAULT '0', `fecha_recepcion` date DEFAULT NULL, `proceso_juridico_id` bigint UNSIGNED DEFAULT NULL, `fecha_judicializacion` date DEFAULT NULL, `observaciones` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `casos_prejuridicos` -- INSERT INTO `casos_prejuridicos` (`id`, `radicado`, `deudor_id`, `cliente_corporativo_id`, `responsable_id`, `etapa`, `estado`, `saldo_capital`, `intereses`, `total_deuda`, `producto`, `numero_obligacion`, `numero_pagare`, `dias_mora`, `fecha_recepcion`, `proceso_juridico_id`, `fecha_judicializacion`, `observaciones`, `created_at`, `updated_at`, `deleted_at`) VALUES (1, '05-2026-1001', 10, 2, 1, 'gestion_activa', 'judicializado', 45972383.00, 3218067.00, 49190450.00, NULL, NULL, NULL, 162, '2025-11-17', 76, '2026-05-01', 'Caso prejurídico de prueba #1', '2026-04-28 12:46:10', '2026-05-01 12:58:28', NULL), (2, '06-2026-1002', 13, 5, 3, 'recepcion', 'judicializado', 11429036.00, 1714355.00, 13143391.00, NULL, NULL, NULL, 25, '2026-04-03', 77, '2026-05-01', 'Caso prejurídico de prueba #2', '2026-04-28 12:46:10', '2026-05-01 16:46:10', NULL), (3, '10-2026-1003', 15, 3, 1, 'localizacion', 'judicializado', 48063234.00, 4325691.00, 52388925.00, NULL, NULL, NULL, 48, '2026-03-11', 78, '2026-05-01', 'Caso prejurídico de prueba #3', '2026-04-28 12:46:10', '2026-05-01 16:54:32', NULL), (4, '07-2026-1004', 9, 4, 3, 'registro', 'activo', 2476942.00, 346772.00, 2823714.00, NULL, NULL, NULL, 23, '2026-04-05', 73, NULL, 'Caso prejurídico de prueba #4', '2026-04-28 12:46:10', '2026-05-02 23:44:12', NULL), (5, '06-2026-1005', 15, 3, 3, 'localizacion', 'activo', 33031568.00, 4624420.00, 37655988.00, NULL, NULL, NULL, 160, '2025-11-19', 37, NULL, 'Caso prejurídico de prueba #5', '2026-04-28 12:46:10', '2026-05-02 23:44:12', NULL), (6, '08-2026-1006', 14, 1, 1, 'localizacion', 'activo', 18586279.00, 1858628.00, 20444907.00, NULL, NULL, NULL, 138, '2025-12-11', 38, NULL, 'Caso prejurídico de prueba #6', '2026-04-28 12:46:10', '2026-05-02 23:44:12', NULL), (7, '10-2026-1007', 3, 5, 1, 'registro', 'activo', 38269330.00, 5357706.00, 43627036.00, NULL, NULL, NULL, 107, '2026-01-11', NULL, NULL, 'Caso prejurídico de prueba #7', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (8, '07-2026-1008', 9, 1, 3, 'registro', 'activo', 7548249.00, 1056755.00, 8605004.00, NULL, NULL, NULL, 147, '2025-12-02', NULL, NULL, 'Caso prejurídico de prueba #8', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (9, '02-2026-1009', 11, 4, 1, 'registro', 'activo', 28034134.00, 2242731.00, 30276865.00, NULL, NULL, NULL, 54, '2026-03-05', NULL, NULL, 'Caso prejurídico de prueba #9', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (10, '08-2026-1010', 6, 5, 1, 'registro', 'activo', 6800155.00, 816019.00, 7616174.00, NULL, NULL, NULL, 143, '2025-12-06', NULL, NULL, 'Caso prejurídico de prueba #10', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (11, '09-2026-1011', 5, 5, 2, 'localizacion', 'activo', 6723761.00, 537901.00, 7261662.00, NULL, NULL, NULL, 116, '2026-01-02', NULL, NULL, 'Caso prejurídico de prueba #11', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (12, '02-2026-1012', 5, 1, 2, 'seguimiento_acuerdo', 'activo', 24817691.00, 1240885.00, 26058576.00, NULL, NULL, NULL, 109, '2026-01-09', NULL, NULL, 'Caso prejurídico de prueba #12', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (13, '07-2026-1013', 8, 3, 1, 'seguimiento_acuerdo', 'activo', 12815800.00, 1153422.00, 13969222.00, NULL, NULL, NULL, 15, '2026-04-13', NULL, NULL, 'Caso prejurídico de prueba #13', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (14, '03-2026-1014', 10, 3, 1, 'seguimiento_acuerdo', 'activo', 2271112.00, 45422.00, 2316534.00, NULL, NULL, NULL, 148, '2025-12-01', NULL, NULL, 'Caso prejurídico de prueba #14', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (15, '03-2026-1015', 10, 1, 2, 'recepcion', 'activo', 1616719.00, 129338.00, 1746057.00, NULL, NULL, NULL, 67, '2026-02-20', NULL, NULL, 'Caso prejurídico de prueba #15', '2026-04-28 12:46:10', '2026-04-28 12:46:10', NULL), (16, '05-2026-1016', 13, 2, 3, 'recepcion', 'activo', 5000000.00, 100000.00, 5100000.00, 'HIPOTECARIO', NULL, NULL, 0, '2026-05-01', NULL, NULL, 'PRUEBA 1 DE 01MAYO2026', '2026-05-01 17:57:09', '2026-05-01 17:57:09', NULL), (17, '05-2026-1017', 33, 4, 4, 'localizacion', 'activo', 1000000000.00, 10000000.00, 1010000000.00, 'PRENDARIO', '23232323', '23232323', 256, '2026-05-01', NULL, NULL, 'PRUEBA DE FUEGO', '2026-05-01 18:01:21', '2026-05-06 03:25:10', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `clientes_corporativos` -- CREATE TABLE `clientes_corporativos` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `nit` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `contacto_nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `contacto_email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `contacto_telefono` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `plataforma_externa` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Cyber/ISC/AdminInfo', `sla_dias_radicacion` int DEFAULT '5' COMMENT 'Días máx para radicar', `plantilla_demanda_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `codigo_carpeta` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Prefijo para código de carpeta virtual', `consecutivo_actual` int UNSIGNED NOT NULL DEFAULT '0' COMMENT 'Contador para consecutivos YBER' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `clientes_corporativos` -- INSERT INTO `clientes_corporativos` (`id`, `nombre`, `nit`, `contacto_nombre`, `contacto_email`, `contacto_telefono`, `plataforma_externa`, `sla_dias_radicacion`, `plantilla_demanda_path`, `activo`, `created_at`, `updated_at`, `codigo_carpeta`, `consecutivo_actual`) VALUES (1, 'Colpatria', '860002184-3', NULL, NULL, NULL, 'Cyber', 5, NULL, 1, '2026-02-05 14:31:13', '2026-02-05 14:31:13', 'COL', 0), (2, 'Banco de Bogotá', '860002964-4', NULL, NULL, NULL, 'ISC', 5, NULL, 1, '2026-02-05 14:31:13', '2026-02-05 14:31:13', 'BAN', 0), (3, 'Colsubsidio', '860007336-1', NULL, NULL, NULL, 'AdminInfo', 7, NULL, 1, '2026-02-05 14:31:13', '2026-02-05 14:31:13', 'COLS', 0), (4, 'Banco Colpatria', '860034313-1', 'Dr. Mauricio Cárdenas', 'juridica@colpatria.com.co', NULL, 'Cyber', 5, NULL, 1, '2026-02-05 17:50:18', '2026-02-05 17:50:18', 'BCOL', 0), (5, 'Megalínea S.A.', '830053700-2', 'Ing. Sandra Ruiz', 'juridica@megalinea.com.co', NULL, NULL, 10, NULL, 1, '2026-02-05 17:50:18', '2026-02-05 17:50:18', 'MEG', 0); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `configuracion_plataforma` -- CREATE TABLE `configuracion_plataforma` ( `id` bigint UNSIGNED NOT NULL, `nombre_plataforma` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'YBER', `nombre_corto` varchar(30) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'YBER', `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `logo_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `logo_login_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `favicon_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `login_bg_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `color_primario` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#102a43', `color_secundario` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#10b981', `color_acento` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '#6366f1', `footer_texto` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'Powered by Singularidad IA', `smtp_host` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `smtp_port` smallint UNSIGNED NOT NULL DEFAULT '587', `smtp_user` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `smtp_password` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `smtp_encryption` enum('tls','ssl','none') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'tls', `smtp_from_address` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `smtp_from_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `whatsapp_numero` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `whatsapp_mensaje` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `configuracion_plataforma` -- INSERT INTO `configuracion_plataforma` (`id`, `nombre_plataforma`, `nombre_corto`, `descripcion`, `logo_path`, `logo_login_path`, `favicon_path`, `login_bg_path`, `color_primario`, `color_secundario`, `color_acento`, `footer_texto`, `smtp_host`, `smtp_port`, `smtp_user`, `smtp_password`, `smtp_encryption`, `smtp_from_address`, `smtp_from_name`, `whatsapp_numero`, `whatsapp_mensaje`, `created_at`, `updated_at`) VALUES (1, 'YBER - Gestión Jurídica', 'YBER', 'Plataforma de gestión jurídica y cobranzas con trazabilidad total', 'images/branding/logo_1770521456.png', 'images/branding/logo_login_1770524744.png', 'images/branding/favicon_1770525492.ico', 'images/login/bg-left.jpg', '#102a43', '#10b981', '#6366f1', 'Powered by Singularidad IA', NULL, 587, NULL, NULL, 'tls', NULL, NULL, NULL, NULL, '2026-02-07 20:28:34', '2026-02-08 04:38:12'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `cuotas_acuerdo` -- CREATE TABLE `cuotas_acuerdo` ( `id` bigint UNSIGNED NOT NULL, `acuerdo_id` bigint UNSIGNED NOT NULL, `numero_cuota` smallint UNSIGNED NOT NULL, `fecha_vencimiento` date NOT NULL, `monto_cuota` decimal(15,2) NOT NULL, `estado` enum('pendiente','pagada','vencida','parcial') COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `fecha_pago` date DEFAULT NULL, `monto_pagado` decimal(15,2) DEFAULT NULL, `observaciones` text COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `cuotas_acuerdo` -- INSERT INTO `cuotas_acuerdo` (`id`, `acuerdo_id`, `numero_cuota`, `fecha_vencimiento`, `monto_cuota`, `estado`, `fecha_pago`, `monto_pagado`, `observaciones`, `created_at`, `updated_at`) VALUES (1, 1, 1, '2026-06-02', 100000.00, 'pagada', '2026-05-02', 100000.00, NULL, '2026-05-02 15:23:23', '2026-05-02 15:26:38'), (2, 1, 2, '2026-04-27', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 18:07:00'), (3, 1, 3, '2026-08-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (4, 1, 4, '2026-09-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (5, 1, 5, '2026-10-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (6, 1, 6, '2026-11-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (7, 1, 7, '2026-12-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (8, 1, 8, '2027-01-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (9, 1, 9, '2027-02-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (10, 1, 10, '2027-03-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (11, 1, 11, '2027-04-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (12, 1, 12, '2027-05-02', 100000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 15:23:23', '2026-05-02 15:23:23'), (13, 2, 1, '2026-04-12', 1000000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:07:00'), (14, 2, 2, '2026-05-12', 1000000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (15, 2, 3, '2026-06-12', 1000000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (16, 2, 4, '2026-07-12', 1000000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (17, 2, 5, '2026-08-12', 1000000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (18, 2, 6, '2026-09-12', 1000000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (19, 3, 1, '2026-03-23', 500000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:07:00'), (20, 3, 2, '2026-04-23', 500000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (21, 3, 3, '2026-05-23', 500000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (22, 3, 4, '2026-06-23', 500000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (23, 3, 5, '2026-07-23', 500000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'), (24, 3, 6, '2026-08-23', 500000.00, 'pendiente', NULL, NULL, NULL, '2026-05-02 18:01:54', '2026-05-02 18:01:54'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `deudores` -- CREATE TABLE `deudores` ( `id` bigint UNSIGNED NOT NULL, `tipo_documento` enum('CC','NIT','CE','PP') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'CC', `numero_documento` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `nombre_completo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `telefono` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `direccion_notificacion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `ciudad` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `banco` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tiene_bienes` tinyint(1) NOT NULL DEFAULT '0', `notas_bienes` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `numero_juicio` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Número del juicio/radicado judicial', `consecutivo_yber` varchar(30) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Consecutivo interno YBER del deudor', `ciudad_residencia` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Ciudad de residencia actual', `departamento` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Departamento de residencia' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `deudores` -- INSERT INTO `deudores` (`id`, `tipo_documento`, `numero_documento`, `nombre_completo`, `email`, `telefono`, `direccion_notificacion`, `ciudad`, `banco`, `tiene_bienes`, `notas_bienes`, `created_at`, `updated_at`, `numero_juicio`, `consecutivo_yber`, `ciudad_residencia`, `departamento`) VALUES (1, 'CC', '1019283746', 'Juan Carlos Martínez López', 'jc.martinez@gmail.com', '3101234567', 'Cra 45 #67-89 Apto 301, Bogotá', 'Bogotá', NULL, 1, 'Vehículo Mazda 3 modelo 2019. Apartamento en Suba.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (2, 'CC', '52839471', 'María Fernanda Rodríguez Castro', 'mfrodriguez@hotmail.com', '3209876543', 'Cll 100 #15-20, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (3, 'CC', '80123456', 'Pedro Antonio Gómez Vargas', 'pedro.gomez@outlook.com', '3156789012', 'Av 68 #34-12, Bogotá', 'Bogotá', NULL, 1, 'Casa en Fontibón. 2 vehículos registrados.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (4, 'NIT', '900456789-1', 'Inversiones del Norte S.A.S.', 'contacto@inversionesnorte.co', '6012345678', 'Cll 72 #10-25 Of 501, Bogotá', 'Bogotá', NULL, 1, 'Equipos industriales y cartera por cobrar.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (5, 'CC', '39876543', 'Ana Lucía Pedraza Moreno', NULL, '3187654321', 'Cra 7 #45-67, Tunja', 'Tunja', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (6, 'CC', '1032987654', 'Diego Alejandro Vargas Suárez', 'dvargas@yahoo.com', '3001122334', 'Cll 13 #4-50, Bogotá', 'Bogotá', NULL, 1, 'Local comercial en Chapinero.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (7, 'CE', 'E523789', 'Roberto Carlos Ferreira Dos Santos', 'rcferreira@gmail.com', '3224455667', 'Cra 15 #88-12, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (8, 'CC', '52741896', 'Claudia Patricia Herrera López', 'claudia.h@gmail.com', '3178899001', 'Cll 53 #28-15, Bogotá', 'Bogotá', NULL, 1, 'Apartamento en Cedritos.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (9, 'CC', '79654321', 'Óscar Mauricio Pineda Torres', NULL, '3112233445', 'Av Suba #115-30, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (10, 'NIT', '800987654-3', 'Distribuidora La Estrella Ltda.', 'admin@laestrella.co', '6017654321', 'Zona Industrial Puente Aranda, Bogotá', 'Bogotá', NULL, 1, 'Bodega propia. Maquinaria industrial.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (11, 'CC', '1098765432', 'Valentina Sánchez Rojas', 'valesanchez@outlook.com', '3205566778', 'Cll 170 #9-40, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (12, 'CC', '80567890', 'Hernán Darío Castillo Mejía', 'hcastillo@gmail.com', '3149988776', 'Cra 30 #52-18, Bogotá', 'Bogotá', NULL, 1, 'Terreno en Mosquera. Vehículo Toyota.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (13, 'CC', '39123987', 'Liliana Andrea Morales Ríos', NULL, '3196677554', 'Cll 80 #70-30, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (14, 'CC', '1023456789', 'Santiago Felipe Ortiz Duarte', 'sortiz@gmail.com', '3167788990', 'Cra 68D #25-80, Bogotá', 'Bogotá', NULL, 1, 'Consultorio odontológico propio.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (15, 'CC', '52369147', 'Gloria Esperanza Muñoz Prieto', 'gloriamunoz@hotmail.com', '3138899112', 'Diagonal 50 Sur #28-10, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (16, 'CC', '79852369', 'Carlos Eduardo Ramírez Pardo', NULL, '3202233445', 'Cll 127 #20-55, Bogotá', 'Bogotá', NULL, 1, 'Parqueadero comercial en Usaquén.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (17, 'NIT', '901234567-8', 'Tech Solutions Colombia S.A.S.', 'legal@techsolutions.co', '6019876543', 'Parque 93, Bogotá', 'Bogotá', NULL, 1, 'Equipos informáticos y propiedad intelectual.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (18, 'CC', '1045678901', 'Camila Andrea Torres Vega', 'camila.torres@gmail.com', '3174455667', 'Av El Dorado #68C-61, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (19, 'CC', '80741852', 'Fabio Andrés López Niño', NULL, '3119988776', 'Cll 63 #15-42, Bogotá', 'Bogotá', NULL, 1, 'Moto BMW R1200. Apartaestudio.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (20, 'CC', '39654123', 'Martha Cecilia Duarte Rojas', 'mduarte@yahoo.com', '3186655443', 'Cra 50 #134-20, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (21, 'CC', '1087654321', 'Nicolás Esteban Parra Mora', 'neparra@outlook.com', '3153344556', 'Cll 22 #5-80, Bogotá', 'Bogotá', NULL, 1, 'Finca en La Mesa, Cundinamarca.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (22, 'CC', '52963852', 'Diana Marcela Cruz Acosta', NULL, '3127766998', 'Tv 42 #18-25, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (23, 'CC', '79321654', 'Jorge Enrique Beltrán Soto', 'jbeltran@gmail.com', '3198877665', 'Cra 11 #90-20, Bogotá', 'Bogotá', NULL, 1, 'Local en C.C. Andino. Acciones en bolsa.', '2026-02-05 17:50:18', '2026-02-05 17:50:18', NULL, NULL, NULL, NULL), (24, 'CC', '1056789123', 'Paola Fernanda Gil Mendoza', 'pfgil@hotmail.com', '3164433221', 'Av Boyacá #70-15, Bogotá', 'Bogotá', NULL, 0, NULL, '2026-02-05 17:50:19', '2026-02-05 17:50:19', NULL, NULL, NULL, NULL), (25, 'CC', '80159357', 'Ricardo Andrés Salazar Peña', NULL, '3141122334', 'Cll 147 #17-60, Bogotá', 'Bogotá', NULL, 1, 'Bodega en Tocancipá. Camioneta Hilux 2021.', '2026-02-05 17:50:19', '2026-02-05 17:50:19', NULL, NULL, NULL, NULL), (27, 'CC', '111', 'PRUEBA111', 'PRUEBA@PRUEBA.COM', '3111111111', 'CRA 1 N 1 - 1 ', 'BOGOTA', NULL, 1, 'SI', '2026-02-10 22:26:22', '2026-02-10 22:26:22', NULL, NULL, NULL, NULL), (28, 'CC', '39876541', 'Ana Lucía Pedraza Moreno', 'mlpm@gimail.com.co', '31800000', 'Cra. 101 8 5', 'Cali', NULL, 0, 'NA', '2026-02-13 05:04:47', '2026-02-13 05:04:47', NULL, NULL, NULL, NULL), (29, 'CC', '222222', 'prueba7', 'prueba7@uno', '555555555', 'cra 2 4 5', 'cali', NULL, 1, 'moto', '2026-02-13 21:31:29', '2026-02-13 21:31:29', NULL, NULL, NULL, NULL), (30, 'CC', '101010101010', 'PRUEBA12 ', 'Prueba@prueba.com.co.pr', '101010101010', 'Cra. 101 #82 9324', 'Bogotá', NULL, 1, 'APTO EN DUBAI', '2026-03-11 10:14:13', '2026-03-11 10:14:13', NULL, NULL, NULL, NULL), (31, 'CC', '101010101012', 'PRUEBA13', 'Prueba@prueba.com.co.pr', '101010101012', 'Cra. 101 #82 2919', 'Cali', NULL, 1, 'FONDO DE PENSION VOLUNTARIA X usd 1000.000.000.000', '2026-03-11 10:34:13', '2026-03-11 10:34:13', NULL, NULL, NULL, NULL), (32, 'CC', '10', 'AA prueba12', '12@gmail.com.co', '12', 'Cra. 101 34 56', 'Tabio', NULL, 1, 'Prueba12 matricula 12', '2026-03-18 19:52:07', '2026-03-18 19:54:42', '12', NULL, 'Bogotá', ''), (33, 'CC', '7333333', 'PRUEBA DE FUEGO', 'PRUEBADEFUEGO@UNO.COM', '333333333', NULL, 'BOGOTA', NULL, 0, NULL, '2026-05-01 17:59:59', '2026-05-01 17:59:59', NULL, NULL, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `documentos_caso` -- CREATE TABLE `documentos_caso` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `consecutivo` int NOT NULL COMMENT 'Foliación: 001, 002...', `tipo_documento` enum('demanda','poder','pagare','garantia','memorial','oficio','subsanacion','acta_reparto','sentencia','liquidacion','impulso','notificacion','titulo_judicial','otro') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `nombre_archivo` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `nombre_original` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `archivo_path` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `mime_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `tamano_bytes` bigint UNSIGNED NOT NULL DEFAULT '0', `version` int NOT NULL DEFAULT '1', `notas` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `peso_kb` int DEFAULT NULL COMMENT 'Peso del archivo en KB', `es_parte_merge` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Si forma parte de un merge', `merge_id` bigint UNSIGNED DEFAULT NULL COMMENT 'ID del documento resultante del merge', `orden_merge` int DEFAULT NULL COMMENT 'Orden dentro del merge' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `documentos_caso` -- INSERT INTO `documentos_caso` (`id`, `proceso_id`, `user_id`, `consecutivo`, `tipo_documento`, `nombre_archivo`, `nombre_original`, `archivo_path`, `mime_type`, `tamano_bytes`, `version`, `notas`, `created_at`, `updated_at`, `peso_kb`, `es_parte_merge`, `merge_id`, `orden_merge`) VALUES (1, 69, 1, 1, 'demanda', '001_demanda.docx', 'Prueba.docx', 'expedientes/Banco Colpatria/2026/YBER-2026-0069/demanda/001_demanda.docx', 'application/vnd.openxmlformats-officedocument.wordprocessingml.document', 0, 1, 'Prueba3', '2026-02-12 13:24:35', '2026-02-12 13:24:35', NULL, 0, NULL, NULL), (2, 56, 1, 1, 'demanda', '001_demanda.docx', 'Prueba.docx', 'expedientes/Megalínea S.A./2026/YBER-2026-0056/demanda/001_demanda.docx', 'application/vnd.openxmlformats-officedocument.wordprocessingml.document', 0, 1, 'prueba3', '2026-02-12 20:42:52', '2026-02-12 20:42:52', NULL, 0, NULL, NULL), (3, 70, 1, 1, 'poder', '001_poder.docx', 'Prueba.docx', 'expedientes/Banco Colpatria/2025/YBER-2026-0070/demanda/001_poder.docx', 'application/vnd.openxmlformats-officedocument.wordprocessingml.document', 0, 1, 'prueba5', '2026-02-13 05:36:34', '2026-02-13 05:36:34', NULL, 0, NULL, NULL), (4, 70, 1, 2, 'demanda', '002_demanda.docx', 'Prueba.docx', 'expedientes/Banco Colpatria/2025/YBER-2026-0070/demanda/002_demanda.docx', 'application/vnd.openxmlformats-officedocument.wordprocessingml.document', 0, 1, 'p', '2026-02-13 05:38:16', '2026-02-13 05:38:16', NULL, 0, NULL, NULL), (5, 71, 1, 1, 'otro', '001_otro.docx', 'Prueba.docx', 'expedientes/Banco Colpatria/2026/YBER-2026-0071/otros/001_otro.docx', 'application/vnd.openxmlformats-officedocument.wordprocessingml.document', 0, 1, NULL, '2026-02-13 22:07:39', '2026-02-13 22:07:39', NULL, 0, NULL, NULL), (6, 71, 1, 2, 'demanda', '002_demanda.pdf', 'Decreto-334-de-2022.pdf', 'expedientes/Banco Colpatria/2026/YBER-2026-0071/demanda/002_demanda.pdf', 'application/pdf', 1498008, 1, 'pRueBa9', '2026-03-11 09:53:46', '2026-03-11 09:53:46', NULL, 0, NULL, NULL), (7, 45, 1, 1, 'poder', '001_poder.pdf', 'Decreto-334-de-2022.pdf', 'expedientes/Colsubsidio/2026/YBER-2026-0045/demanda/001_poder.pdf', 'application/pdf', 1498008, 1, 'PRUEBA10', '2026-03-11 10:00:03', '2026-03-11 10:00:03', NULL, 0, NULL, NULL), (8, 73, 1, 1, 'poder', '001_poder.pdf', 'Decreto-334-de-2022.pdf', 'expedientes/Banco Colpatria/2026/YBER-2026-0073/demanda/001_poder.pdf', 'application/pdf', 1498008, 1, 'www', '2026-03-12 10:23:21', '2026-03-12 10:23:21', NULL, 0, NULL, NULL), (9, 73, 1, 2, 'demanda', '002_demanda.pdf', 'Decreto-334-de-2022.pdf', 'expedientes/Banco Colpatria/2026/YBER-2026-0073/demanda/002_demanda.pdf', 'application/pdf', 1498008, 1, 'mmm', '2026-03-12 10:26:48', '2026-03-12 10:26:48', NULL, 0, NULL, NULL), (10, 73, 1, 3, 'pagare', '003_pagare.pdf', 'Decreto-334-de-2022.pdf', 'expedientes/Banco Colpatria/2026/YBER-2026-0073/otros/003_pagare.pdf', 'application/pdf', 1498008, 1, 'rrrrrrrrr', '2026-03-12 10:27:10', '2026-03-12 10:27:10', NULL, 0, NULL, NULL), (11, 73, 1, 4, 'garantia', '004_garantia.pdf', 'Decreto-334-de-2022.pdf', 'expedientes/Banco Colpatria/2026/YBER-2026-0073/otros/004_garantia.pdf', 'application/pdf', 1498008, 1, 'ttttttttttt', '2026-03-12 10:27:34', '2026-03-12 10:27:34', NULL, 0, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `expedientes` -- CREATE TABLE `expedientes` ( `id` bigint UNSIGNED NOT NULL, `codigo_proceso` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `cliente_nombre` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `tipo_derecho` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `estado` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'abierto', `hechos_relevantes` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `fecha_limite` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `expedientes` -- INSERT INTO `expedientes` (`id`, `codigo_proceso`, `cliente_nombre`, `tipo_derecho`, `estado`, `hechos_relevantes`, `fecha_limite`, `created_at`, `updated_at`) VALUES (1, '1', 'e', 'Electoral', 'abierto', 'er', '', '2026-02-05 05:53:56', '2026-02-05 05:53:56'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `failed_jobs` -- CREATE TABLE `failed_jobs` ( `id` bigint UNSIGNED NOT NULL, `uuid` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `connection` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `queue` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `exception` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `gestiones_prejudiciales` -- CREATE TABLE `gestiones_prejudiciales` ( `id` bigint UNSIGNED NOT NULL, `caso_prejuridico_id` bigint UNSIGNED DEFAULT NULL, `user_id` bigint UNSIGNED NOT NULL, `fecha_gestion` datetime NOT NULL, `canal` enum('llamada','whatsapp','visita','email','carta','otro') COLLATE utf8mb4_unicode_ci NOT NULL, `resultado` enum('efectivo','no_contactado','mensaje_dejado','compromiso_pago','rechazo','numero_invalido','otro') COLLATE utf8mb4_unicode_ci NOT NULL, `contacto_directo` tinyint(1) NOT NULL DEFAULT '0', `duracion_minutos` smallint UNSIGNED DEFAULT NULL, `observaciones` text COLLATE utf8mb4_unicode_ci NOT NULL, `proximo_contacto_at` datetime DEFAULT NULL, `adjunto_path` varchar(500) COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `gestiones_prejudiciales` -- INSERT INTO `gestiones_prejudiciales` (`id`, `caso_prejuridico_id`, `user_id`, `fecha_gestion`, `canal`, `resultado`, `contacto_directo`, `duracion_minutos`, `observaciones`, `proximo_contacto_at`, `adjunto_path`, `created_at`, `updated_at`, `deleted_at`) VALUES (5, 1, 1, '2026-04-28 15:55:19', 'llamada', 'compromiso_pago', 1, 5, 'Prueba de Sprint 2 paso 4 — primera gestión registrada en módulo nuevo', '2026-04-29 00:00:00', NULL, '2026-04-28 15:55:19', '2026-04-28 15:58:19', '2026-04-28 15:58:19'), (6, 1, 1, '2026-04-28 15:58:45', 'llamada', 'efectivo', 1, 2, 'Prueba 1', '2026-04-30 00:00:00', NULL, '2026-04-28 15:58:45', '2026-04-28 15:58:45', NULL), (7, 1, 1, '2026-04-28 15:59:12', 'whatsapp', 'mensaje_dejado', 1, 3, 'Prueba 2', '2026-05-01 00:00:00', NULL, '2026-04-28 15:59:12', '2026-04-28 15:59:12', NULL), (8, 1, 1, '2026-04-28 15:59:37', 'visita', 'compromiso_pago', 1, 3, 'Prueba 3', '2026-05-01 00:00:00', NULL, '2026-04-28 15:59:37', '2026-04-28 15:59:37', NULL), (9, 17, 1, '2026-05-06 03:25:47', 'whatsapp', 'mensaje_dejado', 0, 23, 'wewewewe', '2026-05-20 00:00:00', NULL, '2026-05-06 03:25:47', '2026-05-06 03:25:47', NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `jobs` -- CREATE TABLE `jobs` ( `id` bigint UNSIGNED NOT NULL, `queue` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `attempts` tinyint UNSIGNED NOT NULL, `reserved_at` int UNSIGNED DEFAULT NULL, `available_at` int UNSIGNED NOT NULL, `created_at` int UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `job_batches` -- CREATE TABLE `job_batches` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `total_jobs` int NOT NULL, `pending_jobs` int NOT NULL, `failed_jobs` int NOT NULL, `failed_job_ids` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `options` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `cancelled_at` int DEFAULT NULL, `created_at` int NOT NULL, `finished_at` int DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `migrations` -- CREATE TABLE `migrations` ( `id` int UNSIGNED NOT NULL, `migration` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `batch` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `migrations` -- INSERT INTO `migrations` (`id`, `migration`, `batch`) VALUES (1, '0001_01_01_000000_create_users_table', 1), (2, '0001_01_01_000001_create_cache_table', 1), (3, '0001_01_01_000002_create_jobs_table', 1), (4, '2026_02_05_071226_create_permission_tables', 2), (5, '2026_02_05_071228_create_activity_log_table', 2), (6, '2026_02_05_071229_add_event_column_to_activity_log_table', 2), (7, '2026_02_05_071230_add_batch_uuid_column_to_activity_log_table', 2), (8, '2026_02_05_071245_create_notifications_table', 2), (10, '2026_02_05_074615_add_is_active_to_users_table', 3), (11, '2026_02_05_080058_create_clientes_corporativos_table', 4), (12, '2026_02_05_080100_create_deudores_table', 4), (13, '2026_02_05_144930_create_procesos_table', 5), (14, '2026_02_05_144931_create_asignaciones_table', 5), (15, '2026_02_05_144932_create_actuaciones_table', 5), (16, '2026_02_05_145616_create_documentos_caso_table', 6), (17, '2026_02_05_145617_create_ordenes_gestion_table', 6), (18, '2026_02_05_161611_create_alertas_table', 7), (19, '2026_02_05_170258_create_seguimientos_judiciales_table', 8), (20, '2026_02_05_170259_create_oficios_medidas_table', 8), (22, '2026_02_07_200000_create_configuracion_plataforma_table', 9), (23, '2026_02_07_210000_create_workflow_estados_table', 10), (24, '2026_02_07_210001_create_workflow_transiciones_table', 10), (25, '2026_02_07_210002_create_workflow_etapas_table', 10), (26, '2026_02_07_210003_create_workflow_sla_table', 10), (27, '2026_02_08_041324_add_logo_login_path_to_configuracion_plataforma', 11), (28, '2026_03_05_000001_sprint_b_deudores_campos_v2', 12), (29, '2026_03_05_000002_sprint_b_procesos_financiero_v2', 12), (30, '2026_03_05_000003_sprint_b_procesos_gestion_v2', 12), (31, '2026_03_05_000004_sprint_b_clientes_corporativos_v2', 12), (32, '2026_03_05_000005_sprint_b_create_obligaciones', 12), (33, '2026_03_05_000006_sprint_b_ordenes_gestion_checkboxes', 12), (34, '2026_03_05_000007_sprint_b_create_tiempos_subprocesos', 12), (35, '2026_03_05_000008_sprint_b_create_validaciones_flujo', 12), (36, '2026_03_05_000009_sprint_b_create_reportes_gestion', 12), (37, '2026_03_05_000010_sprint_b_documentos_caso_merge', 12), (38, '2026_04_25_120000_create_gestiones_prejudiciales_table', 13), (39, '2026_04_28_120000_create_casos_prejuridicos_table', 14), (40, '2026_04_28_140000_repuntar_gestiones_prejudiciales_a_casos', 15), (41, '2026_05_01_180000_add_producto_columns_to_casos_prejuridicos', 16), (42, '2026_05_02_120000_create_acuerdos_pago_table', 17), (43, '2026_05_02_120001_create_cuotas_acuerdo_table', 17), (44, '2026_05_02_180000_alterar_enum_tipo_alertas', 18); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_permissions` -- CREATE TABLE `model_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `model_has_roles` -- CREATE TABLE `model_has_roles` ( `role_id` bigint UNSIGNED NOT NULL, `model_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `model_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `model_has_roles` -- INSERT INTO `model_has_roles` (`role_id`, `model_type`, `model_id`) VALUES (1, 'App\\Models\\User', 1), (3, 'App\\Models\\User', 2), (2, 'App\\Models\\User', 3), (4, 'App\\Models\\User', 4), (5, 'App\\Models\\User', 5), (6, 'App\\Models\\User', 6); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `notifications` -- CREATE TABLE `notifications` ( `id` char(36) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `notifiable_type` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `notifiable_id` bigint UNSIGNED NOT NULL, `data` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `read_at` timestamp NULL DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `obligaciones` -- CREATE TABLE `obligaciones` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `numero_obligacion` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Número de la obligación/crédito', `tipo_obligacion` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Tipo: crédito, leasing, tarjeta, etc.', `saldo_capital` decimal(15,2) NOT NULL DEFAULT '0.00', `saldo_intereses` decimal(15,2) NOT NULL DEFAULT '0.00', `saldo_total` decimal(15,2) NOT NULL DEFAULT '0.00', `fecha_vencimiento` date DEFAULT NULL, `estado` varchar(30) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'activa' COMMENT 'activa, pagada, castigada', `observaciones` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci COMMENT='Obligaciones crediticias asociadas a un proceso (relación 1 a N)'; -- -- Volcado de datos para la tabla `obligaciones` -- INSERT INTO `obligaciones` (`id`, `proceso_id`, `numero_obligacion`, `tipo_obligacion`, `saldo_capital`, `saldo_intereses`, `saldo_total`, `fecha_vencimiento`, `estado`, `observaciones`, `created_at`, `updated_at`) VALUES (1, 1, 'COL-2025-4521', 'crédito', 15800000.00, 0.00, 15800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (2, 2, 'COL-2025-4522', 'crédito', 8500000.00, 0.00, 8500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (3, 3, 'COL-2025-4523', 'crédito', 32000000.00, 0.00, 32000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (4, 4, 'COL-2025-4521', 'crédito', 15800000.00, 0.00, 15800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (5, 5, 'COL-2025-4522', 'crédito', 8500000.00, 0.00, 8500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (6, 6, 'COL-2025-4523', 'crédito', 32000000.00, 0.00, 32000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (7, 7, 'COL-2025-4521', 'crédito', 15800000.00, 0.00, 15800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (8, 8, 'COL-2025-4522', 'crédito', 8500000.00, 0.00, 8500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (9, 9, 'COL-2025-4523', 'crédito', 32000000.00, 0.00, 32000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (10, 10, 'COL-2025-4478', 'crédito', 125000000.00, 0.00, 125000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (11, 11, 'COL-2025-4590', 'crédito', 4200000.00, 0.00, 4200000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (12, 12, 'CSB-2025-1234', 'crédito', 22000000.00, 0.00, 22000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (13, 13, 'CSB-2025-1235', 'crédito', 6800000.00, 0.00, 6800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (14, 14, 'CSB-2025-1180', 'crédito', 18500000.00, 0.00, 18500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (15, 15, 'CSB-2025-1290', 'crédito', 9700000.00, 0.00, 9700000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (16, 16, 'CSB-2025-1102', 'crédito', 45000000.00, 0.00, 45000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (17, 17, 'BDB-2025-7801', 'crédito', 11200000.00, 0.00, 11200000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (18, 18, 'BDB-2025-7802', 'crédito', 28000000.00, 0.00, 28000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (19, 19, 'BDB-2025-7803', 'crédito', 5400000.00, 0.00, 5400000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (20, 20, 'BDB-2025-7750', 'crédito', 67000000.00, 0.00, 67000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (21, 21, 'BDB-2025-7680', 'crédito', 3800000.00, 0.00, 3800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (22, 22, 'BDB-2025-7850', 'crédito', 19500000.00, 0.00, 19500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (23, 23, 'MGL-2025-0301', 'crédito', 85000000.00, 0.00, 85000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (24, 24, 'MGL-2025-0302', 'crédito', 7200000.00, 0.00, 7200000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (25, 25, 'MGL-2025-0303', 'crédito', 14600000.00, 0.00, 14600000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (26, 26, 'MGL-2025-0310', 'crédito', 6100000.00, 0.00, 6100000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (27, 27, 'COL-2025-4450', 'crédito', 42000000.00, 0.00, 42000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (28, 28, 'COL-2025-4591', 'crédito', 9300000.00, 0.00, 9300000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (29, 29, 'CSB-2025-1280', 'crédito', 16800000.00, 0.00, 16800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (30, 30, 'BDB-2025-7790', 'crédito', 38500000.00, 0.00, 38500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (31, 31, 'MGL-2025-0305', 'crédito', 21000000.00, 0.00, 21000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (32, 32, 'COL-2025-4410', 'crédito', 52000000.00, 0.00, 52000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (33, 33, 'CSB-2025-1050', 'crédito', 7500000.00, 0.00, 7500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (34, 34, 'BDB-2025-7810', 'crédito', 19800000.00, 0.00, 19800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (35, 35, 'COL-2025-4595', 'crédito', 8900000.00, 0.00, 8900000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (36, 36, 'MGL-2025-0308', 'crédito', 31000000.00, 0.00, 31000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (37, 37, 'COL-2025-4521', 'crédito', 15800000.00, 0.00, 15800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (38, 38, 'COL-2025-4522', 'crédito', 8500000.00, 0.00, 8500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (39, 39, 'COL-2025-4523', 'crédito', 32000000.00, 0.00, 32000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (40, 40, 'COL-2025-4478', 'crédito', 125000000.00, 0.00, 125000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (41, 41, 'COL-2025-4590', 'crédito', 4200000.00, 0.00, 4200000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (42, 42, 'CSB-2025-1234', 'crédito', 22000000.00, 0.00, 22000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (43, 43, 'CSB-2025-1235', 'crédito', 6800000.00, 0.00, 6800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (44, 44, 'CSB-2025-1180', 'crédito', 18500000.00, 0.00, 18500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (45, 45, 'CSB-2025-1290', 'crédito', 9700000.00, 0.00, 9700000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (46, 46, 'CSB-2025-1102', 'crédito', 45000000.00, 0.00, 45000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (47, 47, 'BDB-2025-7801', 'crédito', 11200000.00, 0.00, 11200000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (48, 48, 'BDB-2025-7802', 'crédito', 28000000.00, 0.00, 28000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (49, 49, 'BDB-2025-7803', 'crédito', 5400000.00, 0.00, 5400000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (50, 50, 'BDB-2025-7750', 'crédito', 67000000.00, 0.00, 67000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (51, 51, 'BDB-2025-7680', 'crédito', 3800000.00, 0.00, 3800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (52, 52, 'BDB-2025-7850', 'crédito', 19500000.00, 0.00, 19500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (53, 53, 'MGL-2025-0301', 'crédito', 85000000.00, 0.00, 85000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (54, 54, 'MGL-2025-0302', 'crédito', 7200000.00, 0.00, 7200000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (55, 55, 'MGL-2025-0303', 'crédito', 14600000.00, 0.00, 14600000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (56, 56, 'MGL-2025-0310', 'crédito', 6100000.00, 0.00, 6100000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (57, 57, 'COL-2025-4450', 'crédito', 42000000.00, 0.00, 42000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (58, 58, 'COL-2025-4591', 'crédito', 9300000.00, 0.00, 9300000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (59, 59, 'CSB-2025-1280', 'crédito', 16800000.00, 0.00, 16800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (60, 60, 'BDB-2025-7790', 'crédito', 38500000.00, 0.00, 38500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (61, 61, 'MGL-2025-0305', 'crédito', 21000000.00, 0.00, 21000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (62, 62, 'COL-2025-4410', 'crédito', 52000000.00, 0.00, 52000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (63, 63, 'CSB-2025-1050', 'crédito', 7500000.00, 0.00, 7500000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (64, 64, 'BDB-2025-7810', 'crédito', 19800000.00, 0.00, 19800000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (65, 65, 'COL-2025-4595', 'crédito', 8900000.00, 0.00, 8900000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (66, 66, 'MGL-2025-0308', 'crédito', 31000000.00, 0.00, 31000000.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (67, 67, '1', 'crédito', 1.00, 0.00, 1.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (68, 68, '11111', 'crédito', 11.00, 0.00, 11.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (69, 69, '2', 'crédito', 22.00, 0.00, 22.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (70, 70, '1', 'crédito', 33.00, 0.00, 33.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'), (71, 71, '1111', 'crédito', 1.00, 0.00, 1.00, NULL, 'activa', NULL, '2026-03-05 14:24:57', '2026-03-05 14:24:57'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `oficios_medidas` -- CREATE TABLE `oficios_medidas` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `tipo_oficio` enum('embargo_banco','embargo_vehiculo','embargo_inmueble','embargo_salario','ori','registraduria','transito','superfinanciera','otro') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `entidad_destino` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Banco Bogotá, ORI Bogotá, etc.', `numero_oficio` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_elaboracion` date DEFAULT NULL, `fecha_radicacion` date DEFAULT NULL, `fecha_respuesta` date DEFAULT NULL, `estado` enum('pendiente','elaborado','enviado','radicado','respondido','sin_resultado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'pendiente', `resultado` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci COMMENT 'Resumen de la respuesta', `monto_embargado` decimal(15,2) DEFAULT NULL, `archivo_oficio` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `archivo_respuesta` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `observaciones` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `oficios_medidas` -- INSERT INTO `oficios_medidas` (`id`, `proceso_id`, `user_id`, `tipo_oficio`, `entidad_destino`, `numero_oficio`, `fecha_elaboracion`, `fecha_radicacion`, `fecha_respuesta`, `estado`, `resultado`, `monto_embargado`, `archivo_oficio`, `archivo_respuesta`, `observaciones`, `created_at`, `updated_at`) VALUES (1, 76, 1, 'embargo_banco', 'Bancolombia', '2121212', '2026-05-02', NULL, NULL, 'elaborado', NULL, 10000.00, NULL, NULL, 'rrrrr', '2026-05-02 03:27:38', '2026-05-02 03:27:38'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `ordenes_gestion` -- CREATE TABLE `ordenes_gestion` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `fecha_vencimiento` date DEFAULT NULL, `tiene_deceval` tinyint(1) NOT NULL DEFAULT '0', `pagare_virtual` tinyint(1) NOT NULL DEFAULT '0', `con_escritura` tinyint(1) NOT NULL DEFAULT '0', `instrucciones_especiales` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `firmado_asistente_id` bigint UNSIGNED DEFAULT NULL, `firmado_asistente_at` datetime DEFAULT NULL, `firmado_sustanciador_id` bigint UNSIGNED DEFAULT NULL, `firmado_sustanciador_at` datetime DEFAULT NULL, `firmado_gerente_id` bigint UNSIGNED DEFAULT NULL, `firmado_gerente_at` datetime DEFAULT NULL, `observaciones` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `check_liquidacion_credito` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Liquidación de crédito adjunta', `check_plan_pago` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Plan de pago adjunto', `check_investigacion_bienes` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Investigación de bienes realizada', `check_fosyga` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Consulta FOSYGA realizada', `check_poder` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Poder notariado adjunto', `check_formato` tinyint(1) NOT NULL DEFAULT '0' COMMENT 'Formato FO-SG-025 firmado' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `ordenes_gestion` -- INSERT INTO `ordenes_gestion` (`id`, `proceso_id`, `fecha_vencimiento`, `tiene_deceval`, `pagare_virtual`, `con_escritura`, `instrucciones_especiales`, `firmado_asistente_id`, `firmado_asistente_at`, `firmado_sustanciador_id`, `firmado_sustanciador_at`, `firmado_gerente_id`, `firmado_gerente_at`, `observaciones`, `created_at`, `updated_at`, `check_liquidacion_credito`, `check_plan_pago`, `check_investigacion_bienes`, `check_fosyga`, `check_poder`, `check_formato`) VALUES (1, 37, '2026-01-01', 0, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-24 00:00:00', 2, '2025-12-25 00:00:00', 3, '2025-12-26 00:00:00', 'Orden de gestión para proceso YBER-2026-0037', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (2, 38, '2026-01-16', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-08 00:00:00', 2, '2026-01-09 00:00:00', 3, '2026-01-10 00:00:00', 'Orden de gestión para proceso YBER-2026-0038', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (3, 39, '2026-02-03', 0, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-26 00:00:00', 2, '2026-01-27 00:00:00', 3, '2026-01-28 00:00:00', 'Orden de gestión para proceso YBER-2026-0039', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (4, 40, '2025-12-17', 1, 1, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-09 00:00:00', 2, '2025-12-10 00:00:00', 3, '2025-12-11 00:00:00', 'Orden de gestión para proceso YBER-2026-0040', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (5, 42, '2025-12-22', 1, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-14 00:00:00', 2, '2025-12-15 00:00:00', 3, '2025-12-16 00:00:00', 'Orden de gestión para proceso YBER-2026-0042', '2026-02-05 18:23:00', '2026-02-05 18:23:00', 0, 0, 0, 0, 0, 0), (6, 43, '2026-01-21', 1, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-13 00:00:00', 2, '2026-01-14 00:00:00', 3, '2026-01-15 00:00:00', 'Orden de gestión para proceso YBER-2026-0043', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (7, 44, '2025-11-17', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-11-09 00:00:00', 2, '2025-11-10 00:00:00', 3, '2025-11-11 00:00:00', 'Orden de gestión para proceso YBER-2026-0044', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (8, 46, '2025-10-18', 0, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-10-10 00:00:00', 2, '2025-10-11 00:00:00', 3, '2025-10-12 00:00:00', 'Orden de gestión para proceso YBER-2026-0046', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (9, 47, '2026-01-06', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-29 00:00:00', 2, '2025-12-30 00:00:00', 3, '2025-12-31 00:00:00', 'Orden de gestión para proceso YBER-2026-0047', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (10, 48, '2026-01-31', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-23 00:00:00', 2, '2026-01-24 00:00:00', 3, '2026-01-25 00:00:00', 'Orden de gestión para proceso YBER-2026-0048', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (11, 49, '2026-01-24', 0, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-16 00:00:00', 2, '2026-01-17 00:00:00', 3, '2026-01-18 00:00:00', 'Orden de gestión para proceso YBER-2026-0049', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (12, 50, '2025-12-02', 1, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-11-24 00:00:00', 2, '2025-11-25 00:00:00', 3, '2025-11-26 00:00:00', 'Orden de gestión para proceso YBER-2026-0050', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (13, 51, '2025-09-18', 1, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-09-10 00:00:00', 2, '2025-09-11 00:00:00', 3, '2025-09-12 00:00:00', 'Orden de gestión para proceso YBER-2026-0051', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (14, 53, '2025-12-27', 1, 1, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-19 00:00:00', 2, '2025-12-20 00:00:00', 3, '2025-12-21 00:00:00', 'Orden de gestión para proceso YBER-2026-0053', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (15, 54, '2026-01-26', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-18 00:00:00', 2, '2026-01-19 00:00:00', 3, '2026-01-20 00:00:00', 'Orden de gestión para proceso YBER-2026-0054', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (16, 55, '2026-02-05', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-28 00:00:00', 2, '2026-01-29 00:00:00', 3, '2026-01-30 00:00:00', 'Orden de gestión para proceso YBER-2026-0055', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (17, 57, '2025-12-12', 1, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-04 00:00:00', 2, '2025-12-05 00:00:00', 3, '2025-12-06 00:00:00', 'Orden de gestión para proceso YBER-2026-0057', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (18, 58, '2026-01-28', 1, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-20 00:00:00', 2, '2026-01-21 00:00:00', 3, '2026-01-22 00:00:00', 'Orden de gestión para proceso YBER-2026-0058', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (19, 59, '2026-02-01', 1, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-24 00:00:00', 2, '2026-01-25 00:00:00', NULL, NULL, 'Orden de gestión para proceso YBER-2026-0059', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (20, 60, '2025-12-19', 1, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-12-11 00:00:00', 2, '2025-12-12 00:00:00', 3, '2025-12-13 00:00:00', 'Orden de gestión para proceso YBER-2026-0060', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (21, 62, '2025-11-27', 1, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-11-19 00:00:00', 2, '2025-11-20 00:00:00', 3, '2025-11-21 00:00:00', 'Orden de gestión para proceso YBER-2026-0062', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (22, 63, '2025-09-28', 0, 1, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2025-09-20 00:00:00', 2, '2025-09-21 00:00:00', 3, '2025-09-22 00:00:00', 'Orden de gestión para proceso YBER-2026-0063', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (23, 64, '2026-01-18', 1, 0, 0, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-10 00:00:00', 2, '2026-01-11 00:00:00', 3, '2026-01-12 00:00:00', 'Orden de gestión para proceso YBER-2026-0064', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (24, 66, '2026-02-04', 0, 0, 1, 'Proceder con demanda ejecutiva según documentación aportada.', 5, '2026-01-27 00:00:00', 2, '2026-01-28 00:00:00', NULL, NULL, 'Orden de gestión para proceso YBER-2026-0066', '2026-02-05 18:23:01', '2026-02-05 18:23:01', 0, 0, 0, 0, 0, 0), (25, 67, '2026-02-12', 1, 1, 1, 'Prueba1', 1, '2026-02-10 13:14:28', 1, '2026-02-10 13:14:43', 1, '2026-02-10 13:14:46', 'Prueba1', '2026-02-10 13:14:12', '2026-02-10 13:14:46', 0, 0, 0, 0, 0, 0), (26, 69, '2025-11-06', 1, 1, 1, 'Pruevas con erorrez orto6raficos ', 1, '2026-02-12 13:36:29', 1, '2026-02-12 13:36:31', 1, '2026-02-12 13:36:33', 'PRUEBA3', '2026-02-12 13:35:21', '2026-02-12 13:36:33', 0, 0, 0, 0, 0, 0), (27, 56, '2026-02-12', 0, 1, 1, 'prueba4', 1, '2026-02-12 20:30:42', 1, '2026-02-12 20:30:42', 1, '2026-02-12 20:30:43', 'prueba4', '2026-02-12 20:30:39', '2026-02-12 20:30:43', 0, 0, 0, 0, 0, 0), (28, 70, '2026-02-20', 1, 0, 0, 'p', 1, '2026-02-13 05:32:02', 1, '2026-02-13 05:32:08', 1, '2026-02-13 05:32:13', 'p', '2026-02-13 05:31:50', '2026-02-13 05:32:13', 0, 0, 0, 0, 0, 0), (29, 71, '2026-02-27', 1, 1, 1, 'nana', 1, '2026-02-13 22:27:20', 1, '2026-02-13 22:27:33', 1, '2026-02-13 22:27:38', 'na', '2026-02-13 22:17:12', '2026-02-13 22:27:38', 0, 0, 0, 0, 0, 0), (30, 45, '2026-03-12', 1, 1, 1, 'RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR RR rrrrr', 1, '2026-03-11 10:00:48', 1, '2026-03-11 10:00:50', 1, '2026-03-11 10:00:52', 'ttttt', '2026-03-11 10:00:43', '2026-03-11 10:00:52', 0, 0, 0, 0, 0, 0), (31, 73, '2026-03-26', 1, 1, 1, 'ttttttttttt', 1, '2026-03-12 10:39:53', 1, '2026-03-12 10:39:54', 1, '2026-03-12 10:39:56', 'ttttttttttttt', '2026-03-12 10:39:50', '2026-03-12 10:39:56', 0, 0, 0, 0, 0, 0); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `password_reset_tokens` -- CREATE TABLE `password_reset_tokens` ( `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `token` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `permissions` -- CREATE TABLE `permissions` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `permissions` -- INSERT INTO `permissions` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'users.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (2, 'users.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (3, 'users.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (4, 'users.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (5, 'procesos.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (6, 'procesos.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (7, 'procesos.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (8, 'procesos.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (9, 'procesos.assign', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (10, 'clientes.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (11, 'clientes.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (12, 'clientes.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (13, 'clientes.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (14, 'deudores.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (15, 'deudores.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (16, 'deudores.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (17, 'deudores.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (18, 'documentos.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (19, 'documentos.upload', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (20, 'documentos.delete', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (21, 'actuaciones.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (22, 'actuaciones.create', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (23, 'actuaciones.edit', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (24, 'alertas.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (25, 'alertas.resolve', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (26, 'reportes.index', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (27, 'reportes.export', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (28, 'dashboard.gerencial', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (29, 'dashboard.operativo', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (30, 'procesos.show', 'web', '2026-02-05 14:49:32', '2026-02-05 14:49:32'), (31, 'procesos.transition', 'web', '2026-02-05 14:49:32', '2026-02-05 14:49:32'), (32, 'importar.index', 'web', '2026-02-05 14:49:32', '2026-02-05 14:49:32'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `procesos` -- CREATE TABLE `procesos` ( `id` bigint UNSIGNED NOT NULL, `cliente_corporativo_id` bigint UNSIGNED NOT NULL, `deudor_id` bigint UNSIGNED NOT NULL, `radicado_interno` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `numero_obligacion` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'ID banco/cliente', `cuantia_total` decimal(15,2) NOT NULL, `tipo_cuantia` enum('minima','menor','mayor') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Auto-calculado: <20SMLMV=minima, <150SMLMV=menor, >=150SMLMV=mayor', `estado` enum('recepcion','analisis','redaccion','revision','radicado','seguimiento','sentencia','liquidacion','terminado') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'recepcion', `etapa_procesal` enum('na','calificacion','mandamiento','notificacion','excepciones','medidas_cautelares','sentencia','liquidacion','remate','audiencia','presentacion','liquidacion_costas','liquidacion_credito') COLLATE utf8mb4_unicode_ci DEFAULT 'na', `juzgado` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `radicado_juzgado` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Código 23 dígitos Rama Judicial', `fecha_ingreso` date NOT NULL, `fecha_radicacion` date DEFAULT NULL, `fecha_vencimiento_terminos` date DEFAULT NULL COMMENT 'Calculada para alertas', `tiene_deceval` tinyint(1) NOT NULL DEFAULT '0', `pagare_virtual` tinyint(1) NOT NULL DEFAULT '0', `con_escritura` tinyint(1) NOT NULL DEFAULT '0', `prioridad` enum('baja','media','alta','urgente') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'media', `observaciones` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `creado_por` bigint UNSIGNED DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `deleted_at` timestamp NULL DEFAULT NULL, `saldo_capital` decimal(15,2) DEFAULT '0.00' COMMENT 'Capital principal adeudado', `saldo_intereses` decimal(15,2) DEFAULT '0.00' COMMENT 'Intereses acumulados', `saldo_total` decimal(15,2) DEFAULT '0.00' COMMENT 'Total = capital + intereses', `fecha_completitud_docs` date DEFAULT NULL COMMENT 'Fecha en que se marcaron los documentos como completos', `flujo_bloqueado` tinyint(1) NOT NULL DEFAULT '0' COMMENT '1 si el flujo está bloqueado', `razon_bloqueo` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci COMMENT 'Razón del bloqueo del flujo', `bloqueado_por` bigint UNSIGNED DEFAULT NULL COMMENT 'ID del usuario que bloqueó', `bloqueado_at` timestamp NULL DEFAULT NULL COMMENT 'Fecha y hora del bloqueo', `codigo_carpeta_virtual` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Código carpeta virtual para agrupación de docs', `consecutivo_yber` varchar(30) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Consecutivo YBER formato: CC-YYYY-NNNN' ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `procesos` -- INSERT INTO `procesos` (`id`, `cliente_corporativo_id`, `deudor_id`, `radicado_interno`, `numero_obligacion`, `cuantia_total`, `tipo_cuantia`, `estado`, `etapa_procesal`, `juzgado`, `radicado_juzgado`, `fecha_ingreso`, `fecha_radicacion`, `fecha_vencimiento_terminos`, `tiene_deceval`, `pagare_virtual`, `con_escritura`, `prioridad`, `observaciones`, `creado_por`, `created_at`, `updated_at`, `deleted_at`, `saldo_capital`, `saldo_intereses`, `saldo_total`, `fecha_completitud_docs`, `flujo_bloqueado`, `razon_bloqueo`, `bloqueado_por`, `bloqueado_at`, `codigo_carpeta_virtual`, `consecutivo_yber`) VALUES (1, 4, 1, 'YBER-2026-0001', 'COL-2025-4521', 15800000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 001 Civil Municipal de Bogotá', '11001764020263570100', '2025-12-22', '2026-01-04', '2026-02-17', 0, 1, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 17:50:19', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 15800000.00, 0.00, 15800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (2, 4, 2, 'YBER-2026-0002', 'COL-2025-4522', 8500000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 003 Civil Municipal de Bogotá', '11001804020268250700', '2026-01-06', '2026-01-12', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 17:50:19', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 8500000.00, 0.00, 8500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (3, 4, 3, 'YBER-2026-0003', 'COL-2025-4523', 32000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-24', NULL, NULL, 1, 0, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 17:50:19', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 32000000.00, 0.00, 32000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (4, 4, 1, 'YBER-2026-0004', 'COL-2025-4521', 15800000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 001 Civil Municipal de Bogotá', '11001924020261154200', '2025-12-22', '2025-12-28', '2026-02-18', 0, 0, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 17:52:50', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 15800000.00, 0.00, 15800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (5, 4, 2, 'YBER-2026-0005', 'COL-2025-4522', 8500000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 003 Civil Municipal de Bogotá', '11001904020265719200', '2026-01-06', '2026-01-15', NULL, 0, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 17:52:50', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 8500000.00, 0.00, 8500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (6, 4, 3, 'YBER-2026-0006', 'COL-2025-4523', 32000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-24', NULL, NULL, 1, 1, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 17:52:50', '2026-02-05 18:00:41', '2026-02-05 18:00:41', 32000000.00, 0.00, 32000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (7, 4, 1, 'YBER-2026-0007', 'COL-2025-4521', 15800000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 001 Civil Municipal de Bogotá', '11001744020265810200', '2025-12-22', '2025-12-29', '2026-02-16', 1, 1, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 15800000.00, 0.00, 15800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (8, 4, 2, 'YBER-2026-0008', 'COL-2025-4522', 8500000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 003 Civil Municipal de Bogotá', '11001274020268955000', '2026-01-06', '2026-01-15', NULL, 1, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 8500000.00, 0.00, 8500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (9, 4, 3, 'YBER-2026-0009', 'COL-2025-4523', 32000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-24', NULL, NULL, 1, 0, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 32000000.00, 0.00, 32000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (10, 4, 4, 'YBER-2026-0010', 'COL-2025-4478', 125000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 007 Civil Municipal de Bogotá', '11001984020264291900', '2025-12-07', '2025-12-12', '2026-02-11', 1, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 125000000.00, 0.00, 125000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (11, 4, 5, 'YBER-2026-0011', 'COL-2025-4590', 4200000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-01-31', NULL, NULL, 1, 0, 1, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 4200000.00, 0.00, 4200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (12, 3, 6, 'YBER-2026-0012', 'CSB-2025-1234', 22000000.00, 'minima', 'seguimiento', 'notificacion', 'Juzgado 012 Civil Municipal de Bogotá', '11001854020260429700', '2025-12-12', '2025-12-27', '2026-02-14', 0, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 22000000.00, 0.00, 22000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (13, 3, 7, 'YBER-2026-0013', 'CSB-2025-1235', 6800000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 015 Civil Municipal de Bogotá', '11001354020265764300', '2026-01-11', '2026-01-22', NULL, 1, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 6800000.00, 0.00, 6800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (14, 3, 8, 'YBER-2026-0014', 'CSB-2025-1180', 18500000.00, 'minima', 'sentencia', 'sentencia', 'Juzgado 021 Civil del Circuito de Bogotá', '11001554020261162000', '2025-11-07', '2025-11-16', '2026-02-17', 0, 0, 1, 'media', 'Sentencia emitida. Pendiente liquidación.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 18500000.00, 0.00, 18500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (15, 3, 9, 'YBER-2026-0015', 'CSB-2025-1290', 9700000.00, 'minima', 'recepcion', 'na', NULL, NULL, '2026-02-03', NULL, NULL, 1, 0, 1, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 9700000.00, 0.00, 9700000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (16, 3, 10, 'YBER-2026-0016', 'CSB-2025-1102', 45000000.00, 'menor', 'liquidacion', 'liquidacion', 'Juzgado 001 Civil Municipal de Bogotá', '11001164020263903700', '2025-10-08', '2025-10-21', '2026-02-15', 0, 0, 1, 'media', 'En etapa de liquidación de crédito y costas.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 45000000.00, 0.00, 45000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (17, 2, 11, 'YBER-2026-0017', 'BDB-2025-7801', 11200000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 003 Civil Municipal de Bogotá', '11001774020268702100', '2025-12-27', '2026-01-09', '2026-02-16', 0, 0, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 11200000.00, 0.00, 11200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (18, 2, 12, 'YBER-2026-0018', 'BDB-2025-7802', 28000000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-21', NULL, NULL, 1, 0, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 28000000.00, 0.00, 28000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (19, 2, 13, 'YBER-2026-0019', 'BDB-2025-7803', 5400000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 012 Civil Municipal de Bogotá', '11001344020262276300', '2026-01-14', '2026-01-21', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 5400000.00, 0.00, 5400000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (20, 2, 14, 'YBER-2026-0020', 'BDB-2025-7750', 67000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 005 Civil del Circuito de Bogotá', '11001854020269635500', '2025-11-22', '2025-12-07', '2026-02-03', 0, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 67000000.00, 0.00, 67000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (21, 2, 15, 'YBER-2026-0021', 'BDB-2025-7680', 3800000.00, 'minima', 'terminado', 'na', 'Juzgado 015 Civil Municipal de Bogotá', '11001044020262964900', '2025-09-08', '2025-09-18', NULL, 0, 0, 0, 'media', 'Proceso terminado y archivado.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 3800000.00, 0.00, 3800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (22, 2, 16, 'YBER-2026-0022', 'BDB-2025-7850', 19500000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-02-01', NULL, NULL, 0, 0, 0, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 19500000.00, 0.00, 19500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (23, 5, 17, 'YBER-2026-0023', 'MGL-2025-0301', 85000000.00, 'menor', 'seguimiento', 'notificacion', 'Juzgado 021 Civil del Circuito de Bogotá', '11001944020266896500', '2025-12-17', '2026-01-01', '2026-02-09', 1, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 85000000.00, 0.00, 85000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (24, 5, 18, 'YBER-2026-0024', 'MGL-2025-0302', 7200000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 002 Civil Municipal de Tunja', '11001634020260065300', '2026-01-16', '2026-01-21', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 7200000.00, 0.00, 7200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (25, 5, 19, 'YBER-2026-0025', 'MGL-2025-0303', 14600000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-26', NULL, NULL, 1, 0, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 14600000.00, 0.00, 14600000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (26, 5, 20, 'YBER-2026-0026', 'MGL-2025-0310', 6100000.00, 'minima', 'recepcion', 'na', NULL, NULL, '2026-02-04', NULL, NULL, 0, 1, 0, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 6100000.00, 0.00, 6100000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (27, 4, 21, 'YBER-2026-0027', 'COL-2025-4450', 42000000.00, 'menor', 'seguimiento', 'mandamiento', 'Juzgado 007 Civil Municipal de Bogotá', '11001254020262397100', '2025-12-02', '2025-12-13', '2026-02-19', 0, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 42000000.00, 0.00, 42000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (28, 4, 22, 'YBER-2026-0028', 'COL-2025-4591', 9300000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 001 Civil Municipal de Bogotá', '11001394020262960300', '2026-01-18', '2026-02-02', NULL, 0, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 9300000.00, 0.00, 9300000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (29, 3, 23, 'YBER-2026-0029', 'CSB-2025-1280', 16800000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-22', NULL, NULL, 0, 0, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:43', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 16800000.00, 0.00, 16800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (30, 2, 24, 'YBER-2026-0030', 'BDB-2025-7790', 38500000.00, 'menor', 'seguimiento', 'notificacion', 'Juzgado 005 Civil del Circuito de Bogotá', '11001714020266650100', '2025-12-09', '2025-12-22', '2026-02-08', 1, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 38500000.00, 0.00, 38500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (31, 5, 25, 'YBER-2026-0031', 'MGL-2025-0305', 21000000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-01-30', NULL, NULL, 1, 0, 1, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 21000000.00, 0.00, 21000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (32, 4, 6, 'YBER-2026-0032', 'COL-2025-4410', 52000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 003 Civil Municipal de Bogotá', '11001384020263169900', '2025-11-17', '2025-11-28', '2026-02-06', 0, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 52000000.00, 0.00, 52000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (33, 3, 12, 'YBER-2026-0033', 'CSB-2025-1050', 7500000.00, 'minima', 'terminado', 'na', 'Juzgado 012 Civil Municipal de Bogotá', '11001674020265687100', '2025-09-18', '2025-09-24', NULL, 1, 0, 0, 'media', 'Proceso terminado y archivado.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 7500000.00, 0.00, 7500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (34, 2, 1, 'YBER-2026-0034', 'BDB-2025-7810', 19800000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 021 Civil del Circuito de Bogotá', '11001414020266470500', '2026-01-08', '2026-01-15', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 19800000.00, 0.00, 19800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (35, 4, 16, 'YBER-2026-0035', 'COL-2025-4595', 8900000.00, 'minima', 'recepcion', 'na', NULL, NULL, '2026-02-02', NULL, NULL, 0, 0, 0, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 8900000.00, 0.00, 8900000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (36, 5, 8, 'YBER-2026-0036', 'MGL-2025-0308', 31000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-25', NULL, NULL, 1, 1, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:00:44', '2026-02-05 18:02:55', '2026-02-05 18:02:55', 31000000.00, 0.00, 31000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (37, 4, 1, 'YBER-2026-0037', 'COL-2025-4521', 15800000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 001 Civil Municipal de Bogotá', '11001124020269692600', '2025-12-22', '2026-01-02', '2026-02-06', 1, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 15800000.00, 0.00, 15800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (38, 4, 2, 'YBER-2026-0038', 'COL-2025-4522', 8500000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 003 Civil Municipal de Bogotá', '11001464020261325100', '2026-01-06', '2026-01-15', NULL, 0, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 8500000.00, 0.00, 8500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (39, 4, 3, 'YBER-2026-0039', 'COL-2025-4523', 32000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-24', NULL, NULL, 0, 1, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 32000000.00, 0.00, 32000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (40, 4, 4, 'YBER-2026-0040', 'COL-2025-4478', 125000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 007 Civil Municipal de Bogotá', '11001574020266317100', '2025-12-07', '2025-12-12', '2026-02-08', 0, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 125000000.00, 0.00, 125000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (41, 4, 5, 'YBER-2026-0041', 'COL-2025-4590', 4200000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-01-31', NULL, NULL, 0, 1, 1, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 4200000.00, 0.00, 4200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (42, 3, 6, 'YBER-2026-0042', 'CSB-2025-1234', 22000000.00, 'minima', 'seguimiento', 'notificacion', 'Juzgado 012 Civil Municipal de Bogotá', '11001284020262362900', '2025-12-12', '2025-12-21', '2026-02-12', 0, 1, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 22000000.00, 0.00, 22000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (43, 3, 7, 'YBER-2026-0043', 'CSB-2025-1235', 6800000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 015 Civil Municipal de Bogotá', '11001114020262426100', '2026-01-11', '2026-01-19', NULL, 0, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 6800000.00, 0.00, 6800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (44, 3, 8, 'YBER-2026-0044', 'CSB-2025-1180', 18500000.00, 'minima', 'sentencia', 'sentencia', 'Juzgado 021 Civil del Circuito de Bogotá', '11001694020265237400', '2025-11-07', '2025-11-22', '2026-02-06', 1, 1, 1, 'media', 'Sentencia emitida. Pendiente liquidación.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 18500000.00, 0.00, 18500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (45, 3, 9, 'YBER-2026-0045', 'CSB-2025-1290', 9700000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-02-03', NULL, '2026-03-12', 1, 1, 1, 'urgente', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:02:57', '2026-03-11 10:03:11', NULL, 9700000.00, 0.00, 9700000.00, '2026-03-11', 0, NULL, NULL, NULL, NULL, NULL), (46, 3, 10, 'YBER-2026-0046', 'CSB-2025-1102', 45000000.00, 'menor', 'liquidacion', 'liquidacion', 'Juzgado 001 Civil Municipal de Bogotá', '11001104020267096100', '2025-10-08', '2025-10-15', '2026-02-03', 1, 1, 1, 'media', 'En etapa de liquidación de crédito y costas.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 45000000.00, 0.00, 45000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (47, 2, 11, 'YBER-2026-0047', 'BDB-2025-7801', 11200000.00, 'minima', 'seguimiento', 'mandamiento', 'Juzgado 003 Civil Municipal de Bogotá', '11001314020267276500', '2025-12-27', '2026-01-11', '2026-02-18', 1, 0, 0, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 11200000.00, 0.00, 11200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (48, 2, 12, 'YBER-2026-0048', 'BDB-2025-7802', 28000000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-21', NULL, NULL, 1, 1, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 28000000.00, 0.00, 28000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (49, 2, 13, 'YBER-2026-0049', 'BDB-2025-7803', 5400000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 012 Civil Municipal de Bogotá', '11001544020269829900', '2026-01-14', '2026-01-25', NULL, 1, 0, 0, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 5400000.00, 0.00, 5400000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (50, 2, 14, 'YBER-2026-0050', 'BDB-2025-7750', 67000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 005 Civil del Circuito de Bogotá', '11001234020268918200', '2025-11-22', '2025-12-01', '2026-02-08', 1, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 67000000.00, 0.00, 67000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (51, 2, 15, 'YBER-2026-0051', 'BDB-2025-7680', 3800000.00, 'minima', 'terminado', 'na', 'Juzgado 015 Civil Municipal de Bogotá', '11001714020268746900', '2025-09-08', '2025-09-14', NULL, 1, 1, 1, 'media', 'Proceso terminado y archivado.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 3800000.00, 0.00, 3800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (52, 2, 16, 'YBER-2026-0052', 'BDB-2025-7850', 19500000.00, 'minima', 'analisis', 'notificacion', NULL, NULL, '2026-02-01', NULL, NULL, 0, 0, 1, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:02:57', '2026-02-07 20:49:45', NULL, 19500000.00, 0.00, 19500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (53, 5, 17, 'YBER-2026-0053', 'MGL-2025-0301', 85000000.00, 'menor', 'seguimiento', 'notificacion', 'Juzgado 021 Civil del Circuito de Bogotá', '11001534020264377600', '2025-12-17', '2025-12-22', '2026-02-13', 0, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 85000000.00, 0.00, 85000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (54, 5, 18, 'YBER-2026-0054', 'MGL-2025-0302', 7200000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 002 Civil Municipal de Tunja', '11001264020269987700', '2026-01-16', '2026-01-25', NULL, 1, 0, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 7200000.00, 0.00, 7200000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (55, 5, 19, 'YBER-2026-0055', 'MGL-2025-0303', 14600000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-26', NULL, NULL, 0, 1, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 14600000.00, 0.00, 14600000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (56, 5, 20, 'YBER-2026-0056', 'MGL-2025-0310', 6100000.00, 'minima', 'terminado', 'na', NULL, NULL, '2026-02-04', NULL, NULL, 0, 1, 1, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:02:57', '2026-02-12 20:45:25', NULL, 6100000.00, 0.00, 6100000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (57, 4, 21, 'YBER-2026-0057', 'COL-2025-4450', 42000000.00, 'menor', 'seguimiento', 'mandamiento', 'Juzgado 007 Civil Municipal de Bogotá', '11001274020265587500', '2025-12-02', '2025-12-14', '2026-02-23', 0, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 42000000.00, 0.00, 42000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (58, 4, 22, 'YBER-2026-0058', 'COL-2025-4591', 9300000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 001 Civil Municipal de Bogotá', '11001254020267005300', '2026-01-18', '2026-02-02', NULL, 0, 1, 1, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 9300000.00, 0.00, 9300000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (59, 3, 23, 'YBER-2026-0059', 'CSB-2025-1280', 16800000.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-01-22', NULL, NULL, 0, 1, 0, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 16800000.00, 0.00, 16800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (60, 2, 24, 'YBER-2026-0060', 'BDB-2025-7790', 38500000.00, 'menor', 'seguimiento', 'notificacion', 'Juzgado 005 Civil del Circuito de Bogotá', '11001884020267556100', '2025-12-09', '2025-12-20', '2026-02-09', 0, 1, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 38500000.00, 0.00, 38500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (61, 5, 25, 'YBER-2026-0061', 'MGL-2025-0305', 21000000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-01-30', NULL, NULL, 0, 0, 0, 'media', 'Documentación en revisión. Verificando viabilidad jurídica.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 21000000.00, 0.00, 21000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (62, 4, 6, 'YBER-2026-0062', 'COL-2025-4410', 52000000.00, 'menor', 'seguimiento', 'medidas_cautelares', 'Juzgado 003 Civil Municipal de Bogotá', '11001154020266054000', '2025-11-17', '2025-11-30', '2026-02-05', 1, 0, 1, 'media', 'Proceso en trámite judicial. Seguimiento activo.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 52000000.00, 0.00, 52000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (63, 3, 12, 'YBER-2026-0063', 'CSB-2025-1050', 7500000.00, 'minima', 'terminado', 'na', 'Juzgado 012 Civil Municipal de Bogotá', '11001234020264172600', '2025-09-18', '2025-09-29', NULL, 0, 1, 1, 'media', 'Proceso terminado y archivado.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 7500000.00, 0.00, 7500000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (64, 2, 1, 'YBER-2026-0064', 'BDB-2025-7810', 19800000.00, 'minima', 'radicado', 'calificacion', 'Juzgado 021 Civil del Circuito de Bogotá', '11001774020267642000', '2026-01-08', '2026-01-22', NULL, 0, 1, 0, 'media', 'Demanda radicada en juzgado. Esperando reparto.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 19800000.00, 0.00, 19800000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (65, 4, 16, 'YBER-2026-0065', 'COL-2025-4595', 8900000.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-02-02', NULL, NULL, 0, 1, 1, 'media', 'Caso recibido. Pendiente revisión documental.', NULL, '2026-02-05 18:02:57', '2026-02-10 16:00:31', NULL, 8900000.00, 0.00, 8900000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (66, 5, 8, 'YBER-2026-0066', 'MGL-2025-0308', 31000000.00, 'menor', 'redaccion', 'na', NULL, NULL, '2026-01-25', NULL, NULL, 0, 0, 1, 'media', 'En proceso de redacción de demanda ejecutiva.', NULL, '2026-02-05 18:02:57', '2026-02-05 18:02:57', NULL, 31000000.00, 0.00, 31000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (67, 4, 23, 'YBER-2026-0067', '1', 1.00, 'minima', 'terminado', 'na', NULL, NULL, '2026-02-10', NULL, '2026-02-12', 1, 1, 1, 'urgente', 'Prueba', 1, '2026-02-10 13:11:27', '2026-02-10 13:13:30', NULL, 1.00, 0.00, 1.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (68, 4, 23, 'YBER-2026-0068', '11111', 11.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-02-10', NULL, '2026-02-11', 1, 0, 0, 'alta', 'Prueba2.', 1, '2026-02-10 16:27:13', '2026-02-12 18:42:12', NULL, 11.00, 0.00, 11.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (69, 4, 5, 'YBER-2026-0069', '2', 22.00, 'minima', 'analisis', 'calificacion', 'JUZGADO 3', '11111111', '2026-02-10', NULL, '2026-02-12', 0, 1, 0, 'alta', 'Prueba3', 1, '2026-02-10 16:47:01', '2026-02-12 14:16:27', NULL, 22.00, 0.00, 22.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (70, 4, 9, 'YBER-2026-0070', '1', 33.00, 'minima', 'revision', 'liquidacion', 'juzgado5', '1', '2025-11-04', NULL, NULL, 1, 0, 0, 'media', 'Prueba5', 1, '2026-02-13 05:16:42', '2026-02-13 05:39:24', NULL, 33.00, 0.00, 33.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (71, 4, 29, 'YBER-2026-0071', '1111', 250001000000.00, 'mayor', 'radicado', 'audiencia', '34', '666666666777888', '2026-02-13', NULL, '2026-02-27', 0, 0, 0, 'urgente', 'prueba7 y 8', 1, '2026-02-13 21:46:26', '2026-03-11 09:56:15', NULL, 1000000.00, 250000000000.00, 250001000000.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (72, 4, 9, 'YBER-2026-0072', '12314', 82558.00, 'minima', 'recepcion', 'na', NULL, NULL, '2026-03-12', NULL, '2026-03-20', 1, 0, 0, 'alta', 'fgsgs', 1, '2026-03-12 05:36:57', '2026-03-12 05:36:57', NULL, 41234.00, 41324.00, 82558.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (73, 4, 1, 'YBER-2026-0073', '11', 2556111110.00, 'mayor', 'revision', 'calificacion', 'juzgado 3', '11111111111', '2026-03-12', NULL, '2026-03-19', 1, 1, 1, 'alta', 'yyyyyyyyyyyyy', 1, '2026-03-12 10:19:16', '2026-03-12 10:40:44', NULL, 2555555555.00, 555555.00, 2556111110.00, '2026-03-12', 0, NULL, NULL, NULL, NULL, NULL), (74, 4, 14, 'YBER-2026-0074', '1111111111111111111111', 44448888884.00, 'mayor', 'recepcion', 'na', NULL, NULL, '2026-03-12', NULL, '2026-03-20', 1, 1, 1, 'alta', 'gggggggggggggggggg', 1, '2026-03-12 12:52:32', '2026-03-12 12:52:32', NULL, 4444444.00, 44444444440.00, 44448888884.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (75, 4, 1, 'YBER-2026-0075', '2072438765', 1010.00, 'minima', 'redaccion', 'na', NULL, NULL, '2026-03-18', NULL, '2026-03-25', 1, 0, 1, 'urgente', 'prueba12', 1, '2026-03-18 20:58:56', '2026-03-18 21:38:04', NULL, 1000.00, 10.00, 1010.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (76, 2, 10, 'YBER-2026-0076', NULL, 49190450.00, 'menor', 'recepcion', 'na', NULL, NULL, '2026-05-01', NULL, NULL, 0, 0, 0, 'media', 'Caso judicializado desde gestion prejuridica. Radicado origen: 05-2026-1001', 1, '2026-05-01 01:44:45', '2026-05-01 01:44:45', NULL, 45972383.00, 3218067.00, 49190450.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (77, 5, 13, 'YBER-2026-0077', NULL, 13143391.00, 'minima', 'analisis', 'na', NULL, NULL, '2026-05-01', '2026-04-28', NULL, 0, 0, 0, 'media', 'Caso judicializado desde gestion prejuridica.\nRadicado origen: 06-2026-1002\nFecha de presentacion de la demanda: 28/04/2026\n\nMotivo del escalamiento:\n\"Deudor no respondió a 5 intentos de contacto, gestión agotada\",', 1, '2026-05-01 16:46:10', '2026-05-01 16:51:34', NULL, 11429036.00, 1714355.00, 13143391.00, NULL, 0, NULL, NULL, NULL, NULL, NULL), (78, 3, 15, 'YBER-2026-0078', NULL, 52388925.00, 'menor', 'recepcion', 'liquidacion_credito', NULL, NULL, '2026-05-01', '2026-05-01', NULL, 0, 0, 0, 'media', 'Caso judicializado desde gestion prejuridica.\nRadicado origen: 10-2026-1003\nFecha de presentacion de la demanda: 01/05/2026\n\nMotivo del escalamiento:\nDeudor no respondió a 5 intentos de contacto, gestión agotada', 1, '2026-05-01 16:54:32', '2026-05-06 00:45:38', NULL, 48063234.00, 4325691.00, 52388925.00, NULL, 0, NULL, NULL, NULL, NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `reportes_gestion` -- CREATE TABLE `reportes_gestion` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `fecha_reporte` date NOT NULL, `tipo_reporte` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'gestion_judicial', `juzgado` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `radicado_juzgado` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `etapa_actual` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `actuacion_realizada` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci COMMENT 'Descripción de la actuación realizada', `resultado_obtenido` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `proxima_actuacion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci COMMENT 'Siguiente paso a seguir', `fecha_proxima_actuacion` date DEFAULT NULL, `observaciones` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `archivo_pdf` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `roles` -- CREATE TABLE `roles` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `guard_name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `roles` -- INSERT INTO `roles` (`id`, `name`, `guard_name`, `created_at`, `updated_at`) VALUES (1, 'admin', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (2, 'gerente', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (3, 'sustanciador', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (4, 'dependiente', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (5, 'asistente', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'), (6, 'negociador', 'web', '2026-02-05 07:14:51', '2026-02-05 07:14:51'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `role_has_permissions` -- CREATE TABLE `role_has_permissions` ( `permission_id` bigint UNSIGNED NOT NULL, `role_id` bigint UNSIGNED NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `role_has_permissions` -- INSERT INTO `role_has_permissions` (`permission_id`, `role_id`) VALUES (1, 1), (2, 1), (3, 1), (4, 1), (5, 1), (6, 1), (7, 1), (8, 1), (9, 1), (10, 1), (11, 1), (12, 1), (13, 1), (14, 1), (15, 1), (16, 1), (17, 1), (18, 1), (19, 1), (20, 1), (21, 1), (22, 1), (23, 1), (24, 1), (25, 1), (26, 1), (27, 1), (28, 1), (29, 1), (30, 1), (31, 1), (32, 1), (1, 2), (2, 2), (3, 2), (5, 2), (6, 2), (7, 2), (8, 2), (9, 2), (10, 2), (11, 2), (12, 2), (14, 2), (15, 2), (16, 2), (18, 2), (19, 2), (21, 2), (22, 2), (23, 2), (24, 2), (25, 2), (26, 2), (27, 2), (28, 2), (29, 2), (30, 2), (31, 2), (32, 2), (5, 3), (7, 3), (14, 3), (16, 3), (18, 3), (19, 3), (21, 3), (22, 3), (23, 3), (24, 3), (25, 3), (29, 3), (30, 3), (31, 3), (5, 4), (7, 4), (18, 4), (19, 4), (21, 4), (22, 4), (24, 4), (25, 4), (29, 4), (30, 4), (5, 5), (6, 5), (7, 5), (10, 5), (14, 5), (15, 5), (16, 5), (18, 5), (19, 5), (21, 5), (22, 5), (24, 5), (29, 5), (30, 5), (32, 5), (5, 6), (14, 6), (16, 6), (18, 6), (21, 6), (22, 6), (29, 6), (30, 6); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `seguimientos_judiciales` -- CREATE TABLE `seguimientos_judiciales` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `user_id` bigint UNSIGNED NOT NULL, `fecha_revision` date NOT NULL COMMENT 'Fecha en que se hizo la revisión', `tipo_novedad` enum('auto','sentencia','notificacion','inadmision','mandamiento_pago','medida_cautelar','audiencia','impulso_procesal','remision','otro') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `numero_auto` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Número auto/providencia', `fecha_auto` date DEFAULT NULL COMMENT 'Fecha del auto/providencia', `descripcion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Resumen de la novedad', `etapa_resultante` enum('calificacion','mandamiento','notificacion','excepciones','medidas_cautelares','sentencia','liquidacion','remate','audiencia','na') CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Si la novedad cambió la etapa procesal', `requiere_accion` tinyint(1) NOT NULL DEFAULT '0', `accion_requerida` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_limite_accion` date DEFAULT NULL, `accion_completada` tinyint(1) NOT NULL DEFAULT '0', `archivo_adjunto` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fuente` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT 'manual' COMMENT 'manual|monolegal|rama_judicial', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL, `estado_rama` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Estado Rama Judicial', `ultima_actuacion` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `seguimientos_judiciales` -- INSERT INTO `seguimientos_judiciales` (`id`, `proceso_id`, `user_id`, `fecha_revision`, `tipo_novedad`, `numero_auto`, `fecha_auto`, `descripcion`, `etapa_resultante`, `requiere_accion`, `accion_requerida`, `fecha_limite_accion`, `accion_completada`, `archivo_adjunto`, `fuente`, `created_at`, `updated_at`, `estado_rama`, `ultima_actuacion`) VALUES (1, 37, 4, '2026-02-05', 'auto', NULL, '2026-01-10', 'Auto de trámite del juzgado para proceso YBER-2026-0037', NULL, 1, 'Verificar y dar cumplimiento', NULL, 0, NULL, 'manual', '2026-02-05 18:27:59', '2026-02-05 18:27:59', NULL, NULL), (2, 40, 4, '2026-02-05', 'auto', NULL, '2025-12-27', 'Auto de trámite del juzgado para proceso YBER-2026-0040', NULL, 0, 'Verificar y dar cumplimiento', NULL, 0, NULL, 'manual', '2026-02-05 18:27:59', '2026-02-05 18:27:59', NULL, NULL); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `sessions` -- CREATE TABLE `sessions` ( `id` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `user_id` bigint UNSIGNED DEFAULT NULL, `ip_address` varchar(45) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `user_agent` text CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci, `payload` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `last_activity` int NOT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `sessions` -- INSERT INTO `sessions` (`id`, `user_id`, `ip_address`, `user_agent`, `payload`, `last_activity`) VALUES ('3CJefp6ygYzkuppbgN6CW3ZI1sYVc9I35UaRmNaa', NULL, '181.68.169.217', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36', 'YTozOntzOjY6Il90b2tlbiI7czo0MDoibm42UmFWWWxZTHpRUFA0ajVpcVA2cE1oRnppaldTQU1QcjJ4OWwzayI7czo2OiJfZmxhc2giO2E6Mjp7czozOiJvbGQiO2E6MDp7fXM6MzoibmV3IjthOjA6e319czo5OiJfcHJldmlvdXMiO2E6Mjp7czozOiJ1cmwiO3M6NDA6Imh0dHBzOi8veWJlci1kZXYuZXZvbHVjaW9uYW1vcy5jb20vbG9naW4iO3M6NToicm91dGUiO3M6NToibG9naW4iO319', 1782424711), ('HzUeVxSiPmixlf15T89fDP1luX0MxJ172yj5KRaw', NULL, '181.68.180.150', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36', 'YTozOntzOjY6Il90b2tlbiI7czo0MDoiTTk3V2NzWWY4U09SNFJLTzV0Vkd0ck5QQ1lZMUhRamNtYU0xaUhLTiI7czo2OiJfZmxhc2giO2E6Mjp7czozOiJvbGQiO2E6MDp7fXM6MzoibmV3IjthOjA6e319czo5OiJfcHJldmlvdXMiO2E6Mjp7czozOiJ1cmwiO3M6NDA6Imh0dHBzOi8veWJlci1kZXYuZXZvbHVjaW9uYW1vcy5jb20vbG9naW4iO3M6NToicm91dGUiO3M6NToibG9naW4iO319', 1778039076), ('Lt55E2PsjyZ39Tt9EDXJrszedjdJ6EFwOZFQQGuE', 1, '181.68.144.223', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'YTo0OntzOjY6Il90b2tlbiI7czo0MDoiVWYwb3JmelR2d1ZLT3hYODhPakRoS1VEcWRHZ3FMNFpoaVJ3UW5IcyI7czo5OiJfcHJldmlvdXMiO2E6Mjp7czozOiJ1cmwiO3M6NTY6Imh0dHBzOi8veWJlci1kZXYuZXZvbHVjaW9uYW1vcy5jb20vY2Fzb3MtcHJlanVyaWRpY29zLzE3IjtzOjU6InJvdXRlIjtzOjIzOiJjYXNvcy1wcmVqdXJpZGljb3Muc2hvdyI7fXM6NjoiX2ZsYXNoIjthOjI6e3M6Mzoib2xkIjthOjA6e31zOjM6Im5ldyI7YTowOnt9fXM6NTA6ImxvZ2luX3dlYl81OWJhMzZhZGRjMmIyZjk0MDE1ODBmMDE0YzdmNThlYTRlMzA5ODlkIjtpOjE7fQ==', 1780522796), ('wAKF3pTy8pW5DnKbsRClM2ww59rkzXZrEo34k8Gq', NULL, '190.249.1.181', 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36', 'YTozOntzOjY6Il90b2tlbiI7czo0MDoiaXdzTVBZdXQyaUFJMXZaVDBjbzFaZ3MxNTJHNmgxOWR3TDc0clFzbiI7czo5OiJfcHJldmlvdXMiO2E6Mjp7czozOiJ1cmwiO3M6MzM6Imh0dHBzOi8veWJlci5nZXN0aW9uY29iLmNvbS9sb2dpbiI7czo1OiJyb3V0ZSI7czo1OiJsb2dpbiI7fXM6NjoiX2ZsYXNoIjthOjI6e3M6Mzoib2xkIjthOjA6e31zOjM6Im5ldyI7YTowOnt9fX0=', 1779159315); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `tiempos_subprocesos` -- CREATE TABLE `tiempos_subprocesos` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `subproceso` varchar(50) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'administrativo, judicial, negociacion', `estado_inicio` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `estado_fin` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `fecha_inicio` timestamp NOT NULL, `fecha_fin` timestamp NULL DEFAULT NULL, `duracion_dias` int DEFAULT NULL COMMENT 'Días calculados al cerrar', `duracion_horas` decimal(10,2) DEFAULT NULL, `es_estimado` tinyint(1) NOT NULL DEFAULT '0', `dias_estimados` int DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `users` -- CREATE TABLE `users` ( `id` bigint UNSIGNED NOT NULL, `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `email_verified_at` timestamp NULL DEFAULT NULL, `password` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `is_active` tinyint(1) NOT NULL DEFAULT '1', `remember_token` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL, `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `users` -- INSERT INTO `users` (`id`, `name`, `email`, `email_verified_at`, `password`, `is_active`, `remember_token`, `created_at`, `updated_at`) VALUES (1, 'Admin YBER', 'admin@yber.com', '2026-02-05 19:00:07', '$2y$12$s6.xqC8rHoG.QzRRcyV/eOOzXmlUwdt3wV3UC4JRx4iVt5/xIaQie', 1, 'rZkEqaYWF9nDe3GwAPS0jrkY2e8zGbStYjoVYLiMvJvHyzmVN1trL6cTQRdD', '2026-02-05 07:25:04', '2026-02-05 19:00:07'), (2, 'Carolina Prueba', 'carolina@yber.com', '2026-02-05 19:00:42', '$2y$12$3VFiNP22qoolPdEj8Ez.kO/dVy8CgipWyj2Gw0lr.Q.JdgvB7/cKa', 0, NULL, '2026-02-05 07:52:58', '2026-02-13 21:04:21'), (3, 'Dra. Yolima Bermúdez', 'yolima@yber.com', '2026-02-05 19:00:42', '$2y$12$qZ2z6wSJCxpzpMrRR.MiveYw7acxMCI1a6tFYTmgAmQEmTypaaPZq', 1, NULL, '2026-02-05 17:50:17', '2026-02-05 19:00:42'), (4, 'Andrés Patiño', 'andres@yber.com', '2026-02-05 19:00:42', '$2y$12$tYF51H6l5UVje.xKmpBr/uqcwuMPrLBO4WC9ZUCuwZ8qbwCqO2ILO', 1, NULL, '2026-02-05 17:50:17', '2026-02-05 19:00:42'), (5, 'Laura Castillo', 'laura@yber.com', '2026-02-05 19:00:42', '$2y$12$iD6P9ZiB5sflESGD5A9c6exRoIrKdKwFcX2U9gj9SDMIOvWHGfZAq', 1, NULL, '2026-02-05 17:50:18', '2026-02-05 19:00:42'), (6, 'Felipe Rodríguez', 'felipe@yber.com', '2026-02-05 19:00:42', '$2y$12$mYlo7No/rHfRowL2ZpyGtunc6hvijhvfAlRByGj1YydCOo5NKk4wq', 1, NULL, '2026-02-05 17:50:18', '2026-02-05 19:00:42'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `validaciones_flujo` -- CREATE TABLE `validaciones_flujo` ( `id` bigint UNSIGNED NOT NULL, `proceso_id` bigint UNSIGNED NOT NULL, `estado_requerido` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'Estado que requiere esta validación', `tipo_validacion` varchar(100) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL COMMENT 'documentos, firmas, datos_judiciales, etc.', `descripcion` varchar(500) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `cumplida` tinyint(1) NOT NULL DEFAULT '0', `cumplida_at` timestamp NULL DEFAULT NULL, `cumplida_por` bigint UNSIGNED DEFAULT NULL, `detalles` json DEFAULT NULL COMMENT 'Información adicional de la validación', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `workflow_estados` -- CREATE TABLE `workflow_estados` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(60) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `slug` varchar(40) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `color` varchar(20) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'gray', `icono` varchar(10) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '⚪', `orden` smallint UNSIGNED NOT NULL DEFAULT '0', `es_inicial` tinyint(1) NOT NULL DEFAULT '0', `es_final` tinyint(1) NOT NULL DEFAULT '0', `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `workflow_estados` -- INSERT INTO `workflow_estados` (`id`, `nombre`, `slug`, `color`, `icono`, `orden`, `es_inicial`, `es_final`, `activo`, `created_at`, `updated_at`) VALUES (1, 'Recepción', 'recepcion', 'gray', '📥', 1, 1, 0, 1, '2026-02-07 21:04:54', '2026-02-07 21:04:54'), (2, 'Análisis', 'analisis', 'blue', '🔍', 2, 0, 0, 1, '2026-02-07 21:04:54', '2026-02-07 21:04:54'), (3, 'Redacción', 'redaccion', 'yellow', '✍️', 3, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (4, 'Revisión', 'revision', 'purple', '👁️', 4, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (5, 'Radicado', 'radicado', 'indigo', '📋', 5, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (6, 'Seguimiento', 'seguimiento', 'cyan', '📡', 6, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (7, 'Sentencia', 'sentencia', 'orange', '⚖️', 7, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (8, 'Liquidación', 'liquidacion', 'emerald', '💰', 8, 0, 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (9, 'Terminado', 'terminado', 'green', '✅', 9, 0, 1, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `workflow_etapas` -- CREATE TABLE `workflow_etapas` ( `id` bigint UNSIGNED NOT NULL, `nombre` varchar(60) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `slug` varchar(40) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci NOT NULL, `orden` smallint UNSIGNED NOT NULL DEFAULT '0', `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `workflow_etapas` -- INSERT INTO `workflow_etapas` (`id`, `nombre`, `slug`, `orden`, `activo`, `created_at`, `updated_at`) VALUES (1, 'N/A', 'na', 0, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (2, 'Calificación', 'calificacion', 1, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (3, 'Mandamiento de Pago', 'mandamiento', 2, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (4, 'Notificación', 'notificacion', 3, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (5, 'Excepciones', 'excepciones', 4, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (6, 'Medidas Cautelares', 'medidas_cautelares', 5, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (7, 'Sentencia', 'sentencia', 6, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (8, 'Liquidación', 'liquidacion', 7, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (9, 'Remate', 'remate', 8, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (10, 'Audiencia', 'audiencia', 9, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'); -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `workflow_sla` -- CREATE TABLE `workflow_sla` ( `id` bigint UNSIGNED NOT NULL, `cliente_corporativo_id` bigint UNSIGNED DEFAULT NULL, `estado_id` bigint UNSIGNED NOT NULL, `dias_verde` smallint UNSIGNED NOT NULL DEFAULT '3' COMMENT 'Días en verde', `dias_amarillo` smallint UNSIGNED NOT NULL DEFAULT '5' COMMENT 'Días en amarillo', `dias_rojo` smallint UNSIGNED NOT NULL DEFAULT '7' COMMENT 'Días para rojo', `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -------------------------------------------------------- -- -- Estructura de tabla para la tabla `workflow_transiciones` -- CREATE TABLE `workflow_transiciones` ( `id` bigint UNSIGNED NOT NULL, `estado_origen_id` bigint UNSIGNED NOT NULL, `estado_destino_id` bigint UNSIGNED NOT NULL, `validacion_clase` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Clase PHP de validación custom', `validacion_mensaje` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL COMMENT 'Mensaje si no pasa validación', `activo` tinyint(1) NOT NULL DEFAULT '1', `created_at` timestamp NULL DEFAULT NULL, `updated_at` timestamp NULL DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci; -- -- Volcado de datos para la tabla `workflow_transiciones` -- INSERT INTO `workflow_transiciones` (`id`, `estado_origen_id`, `estado_destino_id`, `validacion_clase`, `validacion_mensaje`, `activo`, `created_at`, `updated_at`) VALUES (1, 1, 2, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (2, 2, 3, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (3, 2, 9, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (4, 3, 4, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (5, 4, 3, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (6, 4, 5, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (7, 5, 6, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (8, 6, 7, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (9, 6, 9, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (10, 7, 8, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (11, 7, 9, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'), (12, 8, 9, NULL, NULL, 1, '2026-02-07 21:04:55', '2026-02-07 21:04:55'); -- -- Índices para tablas volcadas -- -- -- Indices de la tabla `activity_log` -- ALTER TABLE `activity_log` ADD PRIMARY KEY (`id`), ADD KEY `subject` (`subject_type`,`subject_id`), ADD KEY `causer` (`causer_type`,`causer_id`), ADD KEY `activity_log_log_name_index` (`log_name`); -- -- Indices de la tabla `actuaciones` -- ALTER TABLE `actuaciones` ADD PRIMARY KEY (`id`), ADD KEY `actuaciones_user_id_foreign` (`user_id`), ADD KEY `actuaciones_proceso_id_fecha_actuacion_index` (`proceso_id`,`fecha_actuacion`), ADD KEY `actuaciones_tipo_index` (`tipo`); -- -- Indices de la tabla `acuerdos_pago` -- ALTER TABLE `acuerdos_pago` ADD PRIMARY KEY (`id`), ADD KEY `acuerdos_pago_user_id_foreign` (`user_id`), ADD KEY `acuerdos_pago_proceso_id_estado_index` (`proceso_id`,`estado`); -- -- Indices de la tabla `alertas` -- ALTER TABLE `alertas` ADD PRIMARY KEY (`id`), ADD KEY `alertas_resuelta_por_foreign` (`resuelta_por`), ADD KEY `alertas_user_id_leida_index` (`user_id`,`leida`), ADD KEY `alertas_proceso_id_tipo_index` (`proceso_id`,`tipo`), ADD KEY `alertas_fecha_disparo_index` (`fecha_disparo`); -- -- Indices de la tabla `asignaciones` -- ALTER TABLE `asignaciones` ADD PRIMARY KEY (`id`), ADD KEY `asignaciones_proceso_id_activo_index` (`proceso_id`,`activo`), ADD KEY `asignaciones_user_id_activo_index` (`user_id`,`activo`); -- -- Indices de la tabla `cache` -- ALTER TABLE `cache` ADD PRIMARY KEY (`key`), ADD KEY `cache_expiration_index` (`expiration`); -- -- Indices de la tabla `cache_locks` -- ALTER TABLE `cache_locks` ADD PRIMARY KEY (`key`), ADD KEY `cache_locks_expiration_index` (`expiration`); -- -- Indices de la tabla `casos_prejuridicos` -- ALTER TABLE `casos_prejuridicos` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `casos_prejuridicos_radicado_unique` (`radicado`), ADD KEY `casos_prejuridicos_cliente_corporativo_id_foreign` (`cliente_corporativo_id`), ADD KEY `casos_prejuridicos_responsable_id_foreign` (`responsable_id`), ADD KEY `casos_prejuridicos_proceso_juridico_id_foreign` (`proceso_juridico_id`), ADD KEY `casos_prejuridicos_etapa_estado_index` (`etapa`,`estado`), ADD KEY `casos_prejuridicos_deudor_id_index` (`deudor_id`); -- -- Indices de la tabla `clientes_corporativos` -- ALTER TABLE `clientes_corporativos` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `clientes_corporativos_nit_unique` (`nit`); -- -- Indices de la tabla `configuracion_plataforma` -- ALTER TABLE `configuracion_plataforma` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `cuotas_acuerdo` -- ALTER TABLE `cuotas_acuerdo` ADD PRIMARY KEY (`id`), ADD KEY `cuotas_acuerdo_acuerdo_id_estado_index` (`acuerdo_id`,`estado`), ADD KEY `cuotas_acuerdo_fecha_vencimiento_index` (`fecha_vencimiento`); -- -- Indices de la tabla `deudores` -- ALTER TABLE `deudores` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `deudores_numero_documento_unique` (`numero_documento`); -- -- Indices de la tabla `documentos_caso` -- ALTER TABLE `documentos_caso` ADD PRIMARY KEY (`id`), ADD KEY `documentos_caso_user_id_foreign` (`user_id`), ADD KEY `documentos_caso_proceso_id_consecutivo_index` (`proceso_id`,`consecutivo`), ADD KEY `documentos_caso_tipo_documento_index` (`tipo_documento`); -- -- Indices de la tabla `expedientes` -- ALTER TABLE `expedientes` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `expedientes_codigo_proceso_unique` (`codigo_proceso`); -- -- Indices de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `failed_jobs_uuid_unique` (`uuid`); -- -- Indices de la tabla `gestiones_prejudiciales` -- ALTER TABLE `gestiones_prejudiciales` ADD PRIMARY KEY (`id`), ADD KEY `gestiones_prejudiciales_user_id_foreign` (`user_id`), ADD KEY `idx_canal` (`canal`), ADD KEY `idx_resultado` (`resultado`), ADD KEY `gestiones_prejudiciales_caso_prejuridico_id_foreign` (`caso_prejuridico_id`); -- -- Indices de la tabla `jobs` -- ALTER TABLE `jobs` ADD PRIMARY KEY (`id`), ADD KEY `jobs_queue_index` (`queue`); -- -- Indices de la tabla `job_batches` -- ALTER TABLE `job_batches` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `migrations` -- ALTER TABLE `migrations` ADD PRIMARY KEY (`id`); -- -- Indices de la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD PRIMARY KEY (`permission_id`,`model_id`,`model_type`), ADD KEY `model_has_permissions_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD PRIMARY KEY (`role_id`,`model_id`,`model_type`), ADD KEY `model_has_roles_model_id_model_type_index` (`model_id`,`model_type`); -- -- Indices de la tabla `notifications` -- ALTER TABLE `notifications` ADD PRIMARY KEY (`id`), ADD KEY `notifications_notifiable_type_notifiable_id_index` (`notifiable_type`,`notifiable_id`); -- -- Indices de la tabla `obligaciones` -- ALTER TABLE `obligaciones` ADD PRIMARY KEY (`id`), ADD KEY `idx_proceso_id` (`proceso_id`), ADD KEY `idx_numero_obligacion` (`numero_obligacion`); -- -- Indices de la tabla `oficios_medidas` -- ALTER TABLE `oficios_medidas` ADD PRIMARY KEY (`id`), ADD KEY `oficios_medidas_user_id_foreign` (`user_id`), ADD KEY `oficios_medidas_proceso_id_tipo_oficio_index` (`proceso_id`,`tipo_oficio`), ADD KEY `oficios_medidas_estado_index` (`estado`); -- -- Indices de la tabla `ordenes_gestion` -- ALTER TABLE `ordenes_gestion` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `ordenes_gestion_proceso_id_unique` (`proceso_id`), ADD KEY `ordenes_gestion_firmado_asistente_id_foreign` (`firmado_asistente_id`), ADD KEY `ordenes_gestion_firmado_sustanciador_id_foreign` (`firmado_sustanciador_id`), ADD KEY `ordenes_gestion_firmado_gerente_id_foreign` (`firmado_gerente_id`); -- -- Indices de la tabla `password_reset_tokens` -- ALTER TABLE `password_reset_tokens` ADD PRIMARY KEY (`email`); -- -- Indices de la tabla `permissions` -- ALTER TABLE `permissions` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `permissions_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `procesos` -- ALTER TABLE `procesos` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `procesos_radicado_interno_unique` (`radicado_interno`), ADD KEY `procesos_cliente_corporativo_id_foreign` (`cliente_corporativo_id`), ADD KEY `procesos_deudor_id_foreign` (`deudor_id`), ADD KEY `procesos_creado_por_foreign` (`creado_por`), ADD KEY `procesos_estado_index` (`estado`), ADD KEY `procesos_fecha_ingreso_index` (`fecha_ingreso`), ADD KEY `procesos_radicado_juzgado_index` (`radicado_juzgado`); -- -- Indices de la tabla `reportes_gestion` -- ALTER TABLE `reportes_gestion` ADD PRIMARY KEY (`id`), ADD KEY `user_id` (`user_id`), ADD KEY `idx_proceso_fecha` (`proceso_id`,`fecha_reporte`); -- -- Indices de la tabla `roles` -- ALTER TABLE `roles` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `roles_name_guard_name_unique` (`name`,`guard_name`); -- -- Indices de la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD PRIMARY KEY (`permission_id`,`role_id`), ADD KEY `role_has_permissions_role_id_foreign` (`role_id`); -- -- Indices de la tabla `seguimientos_judiciales` -- ALTER TABLE `seguimientos_judiciales` ADD PRIMARY KEY (`id`), ADD KEY `seguimientos_judiciales_user_id_foreign` (`user_id`), ADD KEY `seguimientos_judiciales_proceso_id_fecha_revision_index` (`proceso_id`,`fecha_revision`), ADD KEY `seguimientos_judiciales_tipo_novedad_index` (`tipo_novedad`); -- -- Indices de la tabla `sessions` -- ALTER TABLE `sessions` ADD PRIMARY KEY (`id`), ADD KEY `sessions_user_id_index` (`user_id`), ADD KEY `sessions_last_activity_index` (`last_activity`); -- -- Indices de la tabla `tiempos_subprocesos` -- ALTER TABLE `tiempos_subprocesos` ADD PRIMARY KEY (`id`), ADD KEY `idx_proceso_subproceso` (`proceso_id`,`subproceso`); -- -- Indices de la tabla `users` -- ALTER TABLE `users` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `users_email_unique` (`email`); -- -- Indices de la tabla `validaciones_flujo` -- ALTER TABLE `validaciones_flujo` ADD PRIMARY KEY (`id`), ADD KEY `idx_proceso_estado` (`proceso_id`,`estado_requerido`); -- -- Indices de la tabla `workflow_estados` -- ALTER TABLE `workflow_estados` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `workflow_estados_slug_unique` (`slug`); -- -- Indices de la tabla `workflow_etapas` -- ALTER TABLE `workflow_etapas` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `workflow_etapas_slug_unique` (`slug`); -- -- Indices de la tabla `workflow_sla` -- ALTER TABLE `workflow_sla` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `wf_sla_unique` (`cliente_corporativo_id`,`estado_id`), ADD KEY `workflow_sla_estado_id_foreign` (`estado_id`); -- -- Indices de la tabla `workflow_transiciones` -- ALTER TABLE `workflow_transiciones` ADD PRIMARY KEY (`id`), ADD UNIQUE KEY `wf_trans_unique` (`estado_origen_id`,`estado_destino_id`), ADD KEY `workflow_transiciones_estado_destino_id_foreign` (`estado_destino_id`); -- -- AUTO_INCREMENT de las tablas volcadas -- -- -- AUTO_INCREMENT de la tabla `activity_log` -- ALTER TABLE `activity_log` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=679; -- -- AUTO_INCREMENT de la tabla `actuaciones` -- ALTER TABLE `actuaciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=266; -- -- AUTO_INCREMENT de la tabla `acuerdos_pago` -- ALTER TABLE `acuerdos_pago` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=4; -- -- AUTO_INCREMENT de la tabla `alertas` -- ALTER TABLE `alertas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=23; -- -- AUTO_INCREMENT de la tabla `asignaciones` -- ALTER TABLE `asignaciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=57; -- -- AUTO_INCREMENT de la tabla `casos_prejuridicos` -- ALTER TABLE `casos_prejuridicos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=18; -- -- AUTO_INCREMENT de la tabla `clientes_corporativos` -- ALTER TABLE `clientes_corporativos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=6; -- -- AUTO_INCREMENT de la tabla `configuracion_plataforma` -- ALTER TABLE `configuracion_plataforma` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `cuotas_acuerdo` -- ALTER TABLE `cuotas_acuerdo` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=25; -- -- AUTO_INCREMENT de la tabla `deudores` -- ALTER TABLE `deudores` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=34; -- -- AUTO_INCREMENT de la tabla `documentos_caso` -- ALTER TABLE `documentos_caso` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=12; -- -- AUTO_INCREMENT de la tabla `expedientes` -- ALTER TABLE `expedientes` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `failed_jobs` -- ALTER TABLE `failed_jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `gestiones_prejudiciales` -- ALTER TABLE `gestiones_prejudiciales` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=10; -- -- AUTO_INCREMENT de la tabla `jobs` -- ALTER TABLE `jobs` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `migrations` -- ALTER TABLE `migrations` MODIFY `id` int UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=45; -- -- AUTO_INCREMENT de la tabla `obligaciones` -- ALTER TABLE `obligaciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=72; -- -- AUTO_INCREMENT de la tabla `oficios_medidas` -- ALTER TABLE `oficios_medidas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT de la tabla `ordenes_gestion` -- ALTER TABLE `ordenes_gestion` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=32; -- -- AUTO_INCREMENT de la tabla `permissions` -- ALTER TABLE `permissions` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=33; -- -- AUTO_INCREMENT de la tabla `procesos` -- ALTER TABLE `procesos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=79; -- -- AUTO_INCREMENT de la tabla `reportes_gestion` -- ALTER TABLE `reportes_gestion` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `roles` -- ALTER TABLE `roles` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `seguimientos_judiciales` -- ALTER TABLE `seguimientos_judiciales` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT de la tabla `tiempos_subprocesos` -- ALTER TABLE `tiempos_subprocesos` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `users` -- ALTER TABLE `users` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7; -- -- AUTO_INCREMENT de la tabla `validaciones_flujo` -- ALTER TABLE `validaciones_flujo` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `workflow_estados` -- ALTER TABLE `workflow_estados` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=10; -- -- AUTO_INCREMENT de la tabla `workflow_etapas` -- ALTER TABLE `workflow_etapas` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=11; -- -- AUTO_INCREMENT de la tabla `workflow_sla` -- ALTER TABLE `workflow_sla` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT; -- -- AUTO_INCREMENT de la tabla `workflow_transiciones` -- ALTER TABLE `workflow_transiciones` MODIFY `id` bigint UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=13; -- -- Restricciones para tablas volcadas -- -- -- Filtros para la tabla `actuaciones` -- ALTER TABLE `actuaciones` ADD CONSTRAINT `actuaciones_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `actuaciones_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `acuerdos_pago` -- ALTER TABLE `acuerdos_pago` ADD CONSTRAINT `acuerdos_pago_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `acuerdos_pago_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `alertas` -- ALTER TABLE `alertas` ADD CONSTRAINT `alertas_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `alertas_resuelta_por_foreign` FOREIGN KEY (`resuelta_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `alertas_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `asignaciones` -- ALTER TABLE `asignaciones` ADD CONSTRAINT `asignaciones_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `asignaciones_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `casos_prejuridicos` -- ALTER TABLE `casos_prejuridicos` ADD CONSTRAINT `casos_prejuridicos_cliente_corporativo_id_foreign` FOREIGN KEY (`cliente_corporativo_id`) REFERENCES `clientes_corporativos` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `casos_prejuridicos_deudor_id_foreign` FOREIGN KEY (`deudor_id`) REFERENCES `deudores` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `casos_prejuridicos_proceso_juridico_id_foreign` FOREIGN KEY (`proceso_juridico_id`) REFERENCES `procesos` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `casos_prejuridicos_responsable_id_foreign` FOREIGN KEY (`responsable_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `cuotas_acuerdo` -- ALTER TABLE `cuotas_acuerdo` ADD CONSTRAINT `cuotas_acuerdo_acuerdo_id_foreign` FOREIGN KEY (`acuerdo_id`) REFERENCES `acuerdos_pago` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `documentos_caso` -- ALTER TABLE `documentos_caso` ADD CONSTRAINT `documentos_caso_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `documentos_caso_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `gestiones_prejudiciales` -- ALTER TABLE `gestiones_prejudiciales` ADD CONSTRAINT `gestiones_prejudiciales_caso_prejuridico_id_foreign` FOREIGN KEY (`caso_prejuridico_id`) REFERENCES `casos_prejuridicos` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `gestiones_prejudiciales_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT ON UPDATE CASCADE; -- -- Filtros para la tabla `model_has_permissions` -- ALTER TABLE `model_has_permissions` ADD CONSTRAINT `model_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `model_has_roles` -- ALTER TABLE `model_has_roles` ADD CONSTRAINT `model_has_roles_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `obligaciones` -- ALTER TABLE `obligaciones` ADD CONSTRAINT `obligaciones_ibfk_1` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `oficios_medidas` -- ALTER TABLE `oficios_medidas` ADD CONSTRAINT `oficios_medidas_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `oficios_medidas_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE SET NULL; -- -- Filtros para la tabla `ordenes_gestion` -- ALTER TABLE `ordenes_gestion` ADD CONSTRAINT `ordenes_gestion_firmado_asistente_id_foreign` FOREIGN KEY (`firmado_asistente_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ordenes_gestion_firmado_gerente_id_foreign` FOREIGN KEY (`firmado_gerente_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ordenes_gestion_firmado_sustanciador_id_foreign` FOREIGN KEY (`firmado_sustanciador_id`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `ordenes_gestion_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `procesos` -- ALTER TABLE `procesos` ADD CONSTRAINT `procesos_cliente_corporativo_id_foreign` FOREIGN KEY (`cliente_corporativo_id`) REFERENCES `clientes_corporativos` (`id`) ON DELETE RESTRICT, ADD CONSTRAINT `procesos_creado_por_foreign` FOREIGN KEY (`creado_por`) REFERENCES `users` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `procesos_deudor_id_foreign` FOREIGN KEY (`deudor_id`) REFERENCES `deudores` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `reportes_gestion` -- ALTER TABLE `reportes_gestion` ADD CONSTRAINT `reportes_gestion_ibfk_1` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `reportes_gestion_ibfk_2` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`); -- -- Filtros para la tabla `role_has_permissions` -- ALTER TABLE `role_has_permissions` ADD CONSTRAINT `role_has_permissions_permission_id_foreign` FOREIGN KEY (`permission_id`) REFERENCES `permissions` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `role_has_permissions_role_id_foreign` FOREIGN KEY (`role_id`) REFERENCES `roles` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `seguimientos_judiciales` -- ALTER TABLE `seguimientos_judiciales` ADD CONSTRAINT `seguimientos_judiciales_proceso_id_foreign` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `seguimientos_judiciales_user_id_foreign` FOREIGN KEY (`user_id`) REFERENCES `users` (`id`) ON DELETE RESTRICT; -- -- Filtros para la tabla `tiempos_subprocesos` -- ALTER TABLE `tiempos_subprocesos` ADD CONSTRAINT `tiempos_subprocesos_ibfk_1` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `validaciones_flujo` -- ALTER TABLE `validaciones_flujo` ADD CONSTRAINT `validaciones_flujo_ibfk_1` FOREIGN KEY (`proceso_id`) REFERENCES `procesos` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `workflow_sla` -- ALTER TABLE `workflow_sla` ADD CONSTRAINT `workflow_sla_cliente_corporativo_id_foreign` FOREIGN KEY (`cliente_corporativo_id`) REFERENCES `clientes_corporativos` (`id`) ON DELETE SET NULL, ADD CONSTRAINT `workflow_sla_estado_id_foreign` FOREIGN KEY (`estado_id`) REFERENCES `workflow_estados` (`id`) ON DELETE CASCADE; -- -- Filtros para la tabla `workflow_transiciones` -- ALTER TABLE `workflow_transiciones` ADD CONSTRAINT `workflow_transiciones_estado_destino_id_foreign` FOREIGN KEY (`estado_destino_id`) REFERENCES `workflow_estados` (`id`) ON DELETE CASCADE, ADD CONSTRAINT `workflow_transiciones_estado_origen_id_foreign` FOREIGN KEY (`estado_origen_id`) REFERENCES `workflow_estados` (`id`) ON DELETE CASCADE; COMMIT; /*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */; /*!40101 SET CHARACTER_SET_RESULTS=@OLD_CHARACTER_SET_RESULTS */; /*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;